Ace Relocation Systems, Inc.

Transcription

1 Ace Relocation Systems, Inc. Mission To earn and maintain customer loyalty by consistently delivering the highest quality experience at every level and every interaction. We will accomplish this with a company wide commitment to top tier service, systems, and products. Headquarters: San Diego, California Fiscal 2006 revenues: $47.2 million Fiscal 2005 revenues: $44.2 million Fiscal 2004 revenues: $43.8 million Business Detail: Over 17,000 relocations in 2006 calendar year Incorporated: Washington; Corporation Wholly Owned & Operated Founded: 1968 Employees: 450+ in 8 offices nationwide Leadership Team: Reg Lammers Founder Member, AMSA Board of Directors Larry Lammers CEO/President Member, Atlas Board of Directors As an agent for Atlas Van Lines, Ace Relocation Systems is aligned with the nation s fastest growing interstate moving company. Atlas Van Lines, Inc., based in Evansville, Indiana, is the flagship company for Atlas World Group, an international transport, warehousing, freight and relocation titan. Founded in 1948, Atlas had revenues of nearly $1 billion in Dan Lammers VP Operations & Government Sales William McArdle Chief Financial Officer

2 Relocation Services & Solutions SERVICES Corporate Relocation In providing relocation services to your employees, Ace serves as an extension of your company, with our ultimate goal being the delivery of a program that fits your corporate philosophy and culture. Your corporate relocation program should be viewed as a benefit to your employees and their families. And, Ace can support your initiatives by providing policy direction and benchmarking services as well as providing a move of the highest quality. Residential Relocation Family describes Ace s ownership structure, but also refers to a way of doing business that embraces employees, customers, and our business. Rest assured that we will handle your belongings with great care and deliver our services to you and your family as if you were part of our family. International Relocation Relocating to overseas destinations should be entrusted to trained moving professionals. Our personal approach to customer service through one-on-one relationships with you and our international family of agents will help make your transition to a new country a positive experience. Office and Industrial Relocation Planning, efficiency and communication provide the foundation for a successful move. Our years of experience have enabled us to develop efficient procedures to help you orchestrate your entire office relocation from space plan development to implementation. Specialized Transportation Meeting specific delivery dates and times is crucial in the transport of special products. State-of-the-art satellite tracking, computerized dispatch, veteran van operators, and well-maintained equipment are just some of the ways we ensure your precious cargo arrives on time and in perfect condition. Commercial Truckload This special feature is available to provide truckload service when only driver services are required. Furniture, machinery, store fixtures, containerized freight and more you handle the loading and unloading, we handle the transportation. Warehousing and Distribution Our system of warehouse management has streamlined storage capabilities for our clients. Data, product storage, and hotel refurbishment projects are just a few of the activities we help our clients manage with bar code systems and online inventory reporting.

3 Employee Relocation Taking care of your most valuable resources... Providing award winning services to corporations and their staff for over 35 years. AWARDS 2007 Best Place to Work San Francisco Bay Area EMPLOYEE RELOCATION Giving your employees the opportunity to: Focus on their family during the transition Eliminate professional down time on the job Have complete peace of mind throughout their move Appreciate the benefits offered to them by you their employer As the employer you can: Take pride in the services offered to new recruits and transferees Focus on the critical HR issues in your day vs. managing relocation services Rest assured that we will represent you professionally at all times Know that we offer the most current capabilities, technology, benchmarking, and policy guidance in the industry PLUS Service Excellence Award Winner 2006 Family-Owned Business of the Year 2006 Cartus Commitment to Excellence Award Atlas Quality Award Winner Milton M. Hill Award Ace Relocation Systems approaching relationships with accountability, commitment and passion.

4 Residential Relocation When you relocate to a new neighborhood, another state, or a different country, Ace Relocation Systems will help you every step of the way. RESIDENTIAL RELOCATION Our investments in people, equipment, and systems reflect our commitment to being the first and best choice for quality service. For every relocation, we use all the resources at our command and all the experience we ve gained since Our knowledgeable, experienced staff will assist you in understanding the: Relocation process Industry terms Pricing and discount options We want you to understand our process so you can make an informed decision on which moving company will best suit your needs. For us, the goal is to create a satisfied customer for life. That means a customer who will tell their friends and family how great their experience was!

5 Office Moving It s probably not too often that you think about all the pieces that make your business run smoothly. The computers, phone system, the coffee pot so many small items that make up the whole. OFFICE RELOCATION We realize if critical components are not fully functional within a strict time frame it will cost you money. The bottom line down time impacts your bottom line. We think about these things all the time... for close to 40 years now. Our years of experience have helped us develop the most efficient procedures to orchestrate your entire office relocation from plan development to implementation with: Experienced project management Comprehensive move scenarios with detailed proposals Pre-move employee orientations Systems furniture, computer networks, & phone systems disassembly and assembly Complete preparation of move sites (including wall & floor protection) Trained office moving crews We deliver the right combination of services and equipment to complete any size office relocation on time and on budget.

6 Warehousing and Distribution Storage of business documents, equipment, and products can sometimes be a challenge. You need consistent delivery and access to items on your terms not the warehouse schedule. Our proprietary warehouse management system improves operational efficiency and timely service for our customers. Features of our automated system include: WAREHOUSING AND STORAGE Storing business documents, equipment and products safely and efficiently is key to running a profitable business. BAR CODE TRACKING Ensures greater accuracy in tracking your product CUSTOMER INTERNET ACCESS View your inventory online 24/7 DIGITAL IMAGING Eliminate the delivery of wrong product by seeing it before you receive it ELECTRONIC INVOICING, LESS PAPERWORK AND TIMELY REPORTS Receive timely, legible reports in an electronic format

7 A Family Company Family owned describes our company s ownership structure but also refers to a way of doing business that embraces employees, customers and suppliers as if they were family. A FAMILY COMPANY Although Ace s services are designed to move things from one point to the next, my family and I have built a company that does much more than just move things. We deliver great service and great value. Being in the relocation business for well over forty years first as a driver, then in operations, sales and management I have been fortunate to have good people around me from the beginning. Today, my two sons and I continue to follow-thru and follow-up on what I learned when I was driving a truck as a young man: The most important part of business is delivering quality. Thank you for considering Ace for your relocation needs. We ll take care of you and your belongings. Reg Lammers Larry Lammers Dan Lammers Founder CEO/President VP Operations and Government Sales We are charged with taking ownership of people s lifelong possessions, if only for a short period of time. It is an immense responsibility. Larry and Reg Lammers Minnesota, 1965

8 Locations LOCATIONS Corporate Headquarters & Branch Office San Diego, California 5608 Eastgate Drive San Diego, CA Austin & San Antonio, Texas 1300 Goforth Road Kyle, TX Baltimore/Washington, D.C. Corridor 8305 Stayton Drive, Ste D Jessup, MD Chicago, Illinois 2585 Technology Drive Elgin, IL Orlando, Florida 2507 Investor s Row, Ste 400 Orlando, FL Greater Los Angeles Long Beach, California 189 W Victoria Street Long Beach, CA San Francisco Bay Area 675 Quinn Avenue San Jose, CA Seattle/Tacoma, Washington nd Avenue South, Suite 104 Kent, WA Ace Relocation is a member of the Better Business Bureau; American, Southwest, and California Moving & Storage Associations; and various Realtor Associations and Chamber of Commerce organizations. Ace Relocation Systems, Inc. sales@acerelocation.com