San Félix 1421, Vitacura, Santiago, Chile (56 9)

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1 Our aim is to help our clients feel that Chile is their new home. Leave it in our hands. San Félix 1421, Vitacura, Santiago, Chile (56 9)

2 About Us Chile Relocation Agency is a company formed by professionals with experience living abroad for work purposes. With vast experience in relocation services, the company offers complete solutions for executives relocating to Chile. This agency creates services aimed to satisfy the needs of their clients by working with HR managers of big and medium sized multinational companies. The aim of Chile Relocation Agency is to make sure that the employees and their families are able to adapt to their new life in Chile smoothly and quickly, so as to not hinder the productivity of the executive in the workplace. San Félix 1421, Vitacura, Santiago, Chile (56 9) info@chilerelocationagency.cl

3 Our Consultants The relocation processes offered by Chile Relocation Agency are carried out personally by the following Account Managers: Nancy García Pérez Journalist specialising in Public Relations. Nancy is fluent in both Spanish and English, and can also speak basic Japanese which she learned during the four years she spent in Japan. Now she lives in Santiago and uses her experience to help executives from all over the world to find in Chile a place to live and work. Anne Tonkin Business Administrator specialising in Human Resources. Anne is of Australian nationality and can speak English and Spanish. She chose to live in Chile and along with Nancy has converted Chile Relocation Agency into a safe choice for HR managers who know the risks and costs of an unsuccessful relocation process. Advisors Chile Relocation Agency collaborates with a group of external advisors that help the agency to execute their relocation services more swiftly.

4 Our Services The process begins with an assessment of the needs of the employee that will be settling in the country. Along with the company's HR department, Chile Relocation Agency plans solutions that are compatible with company policies as well as the needs of the employees and their families. Based on experience gathered throughout the years, Chile Relocation Agency has created two packages: Gold and Platinum. These have been developed in order to successfully relocate employees and their families quickly and smoothly. By helping the family to be independent from the very beginning, the executive is able to concentrate in his or her new job with ease.

5 Gold Package This package includes the following supporting services to professionals and their families: Arrival plan: before coming to Chile, the executive completes a questionnaire with their top priority needs. These will be analysed and, along with the relocation policies of the company, will serve as a basis to the initial planning of the move and the beginning of the tasks the Account Managers must carry out. Welcome at the hotel: an Account Manager from Chile Relocation Agency will welcome the executive and his or her family in the hotel, where they will receive a map of Santiago and general information about restaurants, nightlife, local culture and customs, doctors, etc. Tour: a basic tour will serve as an introduction to the neighbourhood chosen by the family to live in. From this tour the family should receive appropriate advice regarding schools, pharmacies, hospitals, as well as shopping and leisure centres. Finding a home: Along with a dedicated Account Manager, the family is taken too see all the different housing options that have been pre-selected in accordance with the executive's profile and the company's relocation policy. Usually, this process lasts for about four days. After a suitable home is selected, Chile Relocation Agency reviews all the legal aspects of the contract. Chile Relocation Agency counts with a network of exclusive estate agencies which lets them offer a wide spectrum of houses and apartments (with or without furniture) with the highest standards of quality housing and location as required by the client. Hiring Services: help for the acquisition of basic services such as telephone, internet, and cable television. Opening a bank account: support, guidance and advice is available in order to open a current account.

6 Platinum Package Chile Relocation Agency designed the Platinum Package for companies that want to give full assistance to the professionals coming to live in Chile and their families. The services included in this package are: Arrival plan and welcome at the hotel: the same services offered in the Gold Package. City tour: the difference between this tour and the one from the Gold Package is its thoroughness. Apart from becoming acquainted with the different residential areas of the city, in this tour the family will have the possibility to make preview visits to different properties in order to obtain a general idea of the current alternatives available on the market. This should facilitate the house selection process. Also, the dedicated Account Manager will show the family the main attractions and leisure activities in the city, as well as the shopping districts and health centres of the visited neighbourhoods. Documentation: Chile Relocation Agency offers all the necessary support for any legal requirements in Chile, such as help and advice in acquiring and registering for a temporal or permanent visa through Immigrations Office. Advice for renting or buying property: along with the dedicated Account Manager, the family is taken too see all the different housing options that have been pre-selected in accordance to the executive's profile and the company's relocation policy. Hiring Services: advice regarding the hiring of telephone, internet, cable television and mobile telephone services with evaluation of alternative tariffs and information on bills. Education: help with the search and selection of schools for the employee's children. Evaluation, selection, documentation, registration and inscription of the children in day cares, kindergartens, primary schools, secondary schools and universities, as well as language courses and schools. The agency will provide help in accessing education for everyone - the relocating professional and his or her family. Household, health and leisure: aid in the purchase of vehicles, furniture, electric appliances, etc; A dedicated Account Manager will provide guidance for the first purchases in supermarkets and large stores; Help with hiring household and cleaning services, chauffeur and gardener; Visits to hospitals, specialised doctors, dentists, etc; Suggestions for country clubs and religious centres; Help with acquisition of pets. Constant support from a bilingual Account Manager: the dedicated Account Manager will provide constant support for two months during which help for any needs or emergencies will be available.

7 Complimentary Services So that the relocation process has an excellent cost-benefit ratio, Chile Relocation Agency has a network of highly specialised companies that provide support for clients, facilitating the adaptation process. Car rental service: exclusive services from one of the largest car rental companies in the country, with discount prices for Chile Relocation Agency clients. All the car models that our clients might need are at our disposal. Financial Consultancy: in order to give support in all areas, Chile Relocation Agency works with an international financial planning company that has more than ten years of experience working with foreigners in Chile. These professionals provide advice to our clients on investment opportunities in and out of Chile. Everything your home might need: Chile Relocation Agency offers interior decoration services, providing advice on the distribution, selection and design of the interior and exterior of the property, taking into consideration the budget and needs of the client. This also includes an assessment of what electric appliances and household items (bathroom, kitchen, dining room and dormitory) may be required. Our clients also have at their disposal a wide range of paintings offered by various collaborating artists as well as landscaping advice. Essential services: Chile Relocation Agency counts with specialised professionals in housepainting, plumbing and electricity, bathroom and kitchen remodelling, childproofing for apartments, and locksmith services. Moving: moving and packaging services as well as moving and relocation of furniture within the Santiago Metropolitan Region. Real estate agencies: Chile Relocation Agency counts with a wide variety of excellent properties personally selected for our clients.

8 Testimonials In its successful history, Chile Relocation Agency has carried out several relocation processes in Chile. Here are some testimonials of executives who have used our services: In the year 2009 I was invited to assume a new professional role at Henkel Chile. I had never had an international experience and this, of course, left me with a bit of insecurity, even when Chile is a country that is very close to Brazil, my homeland. During the relocation process, the work done by the consultant Nancy was impeccable. Everything was done with attention to every detail, for both my husband and I. I cannot believe that an immigration process could be well done without this kind of support." Fernanda Djanikian Marketing Manager Henkel Chile

9 Testimonials We hired Nancy last year to help us with our relocation to Santiago. We didn't have a lot of time and we needed someone with experience and efficiency to help us make this move. We had a lot of things to take care of because we were basically starting a new life in a place we knew nothing about. We needed to find a home, school, doctor, nana and other related things that are important when moving to a new place. We are a family of six and we wanted to be able to move straight into a house without having to stay at a hotel as this would provide the least amount of disruption for our children. She not only found us the perfect home in a safe neighborhood, but she was able to find us this home near our children's school and my husband's work, which was exactly what we wanted. The home that we chose was not furnished and needed extra work to get it ready for moving in. Nancy had our house outfitted with all the basic appliances and household items necessary for us to move in straight from the airport. In addition, she stocked our pantry and refrigerator with food items enough for a few days, so we wouldn't have to worry about doing any immediate grocery shopping after we arrived. Nancy took care of lining up nanas for us, as we have four children. She not only interviewed them, but she also chose someone who was waiting for us, ready to start as soon as we arrived in Santiago.. She coordinated the maid's contract and setting up the payment of taxes. It normally takes people time to find and recruit nanas, but Nancy made it possible for us to have someone as soon as we got here. In addition, after we got here and moved in, she continued to call and check up on us and even took us around to show us the schools, grocery stores and medical centers. She cared about the welfare of our family and went out of her way to make sure that we were comfortably settled. Nancy has been very instrumental in helping us make this move to Santiago as easy as possible. We feel that she not only did an excellent job in helping us relocate, but she went far and above what was necessary. The help she gave us was so personalized that she made sure every aspect of our family needs were met. Kara Hernandez and Robert Hernandez - Regional Director of Williamson Balfour S.A.

10 To know more about Chile Relocation Agency, visit: Calle San Félix 1421, Vitacura. Santiago, Chile. Phone: (56-9)