HANA Operations for Outsourcing Providers. SAP Ecosystem & Channels, SAP Hosting Certifications November 7, 2013

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1 HANA Operations for Outsourcing Providers SAP Ecosystem & Channels, SAP Hosting Certifications November 7, 2013

2 Agenda Introduction SAP HANA Enterprise Cloud overview HANA Operations certification HANA tailored data center integration HANA managed cloud as a service Conclusions 2012 SAP AG. All rights reserved. 2

3 Strong SAP HANA customer momentum in Q3/13 SAP HANA, the platform for real-time business applications, continues to be a major growth engine, with accelerating software revenue growth of 90% yearover-year at constant currencies (79% at actual currencies to 149 million) and over 2,100 customers. SAP Business Suite powered by SAP HANA is the bestin-class platform for high-performance applications and in fact SAP has now over 450 customers. Customers are showing strong interest in SAP HANA Enterprise Cloud. SAP Q3/13 Financial News Press Release 2012 SAP AG. All rights reserved. 3

4 Agenda Introduction SAP HANA Enterprise Cloud overview HANA Operations certification HANA tailored data center integration HANA managed cloud as a service Conclusions 2012 SAP AG. All rights reserved. 4

5 HANA Enterprise Cloud managed by SAP Value proposition Deliver real-time in-memory technology with cloud simplicity Comprehensive cloud infrastructure combined with full-managed services Fully scalable, mission critical 24x7 with advanced business continuity and support Enterprise grade security and sustainability combined with governance, risk, and compliance Customer value proposition Improve time-to-value and ROI Prove value of SAP HANA and accelerate adoption Overcome on-premise deployment challenges (investment cost, complexity, skills) Modernize data center Provide choice of deployment (onpremise, cloud, hybrid) SAP Business Suite ERP CRM SAP HANA Enterprise Cloud SAP Business Warehouse BW BPC SAP HANA Custom Apps Big Data Consumer In-memory Infrastructure Services Assessment Onboarding & Migration Cloud Hosting & Managed Services Custom Services 2012 SAP AG. All rights reserved. 5

6 SAP HANA Enterprise Cloud, managed by SAP Private Cloud Infrastructure + Managed Services 100% SAP-owned and operated private cloud Combines SAP s 40 years of mission-critical app experience with the largest pool of SAP HANA expertise Bring your own HANA License (incl. developer license) + monthly Managed Cloud subscription fee Offers opportunity to run on premise SAP software in a cloud environment HEC for Production HEC for Production SAP HANA Enterprise Cloud (HEC) HEC for Projects HEC for Projects Applications White list Only White & Gray list Pricing Customer-specific 3- year term Availability 99.5% 95% Consumption-based weekly service 2012 SAP AG. All rights reserved. 6

7 Agenda Introduction SAP HANA Enterprise Cloud overview HANA Operations certification HANA tailored data center integration HANA managed cloud as a service Conclusions 2012 SAP AG. All rights reserved. 7

8 Outsourcing Provider Certifications SAP Basis Operations and Expertise I T S M P r o c e s s e s Cloud Offering Cloud Infrastructure Management The Cloud certification is an extension of the Hosting certification. Skills + Experience Services Security + Tools Hardware + Network The SAP HANA Operations certification is an extension of the Hosting certification. Mobile Ops Offering Device Mgmt., BYOD App. Dev. & Deployment Infrastructure + Operations The Mobile Operations certification is an extension of the Hosting certification. SAP Application Operations, Expertise I T S M P r o c e s s e s The Application Management certification is available to SAP Service Partners and SAP Hosting Partners. BPO Solution Operations BPO Solution Development and Maintenance SAP Basis Operations and Expertise Infrastructure I T S M P r o c e s s e s 2012 SAP AG. All rights reserved. 8

9 Add-on Certification Scope HANA Operations Services SAP HANA Service Portfolio SAP HANA Skills, Experience and Certifications Hosting Services Application Management Services Development Services Consulting Services SAP HANA Operations Infrastructure/License Trained & Certified Skills Operations Experience (SAP HANA Solutions) HANA additional services Assessment & Advisory Onboarding & Migration Infrastructure, Backup, Security Tools & Monitoring HANA Landscape Backup, HA, DR Security Best Practices SAP Tools Monitoring 2012 SAP AG. All rights reserved. 9

10 HANA Certified Outsourcing Partners Listed in column HANA As of November 4, SAP AG. All rights reserved. 10

11 Agenda Introduction SAP HANA Enterprise Cloud overview HANA Operations certification HANA tailored data center integration HANA managed cloud as a service Conclusions 2012 SAP AG. All rights reserved. 11

12 SAP HANA tailored data center integration The concept SAP HANA tailored data center integration is an additional option to the existing appliance delivery model Application Virtualization HANA Server HANA Server HANA Server Database Operation System Virtualization HANA Server HANA Server HANA Server Server Server Network Storage Network Storage Shared Network Enterprise Storage Storage SAP HANA appliance delivery SAP HANA tailored data center integration 2012 SAP AG. All rights reserved. 12

13 SAP HANA tailored data center integration Differentiating Capabilities SAP HANA appliance delivery SAP HANA tailored data center integration Fast Implementation Support fully provided by SAP More Flexibility Save IT budget and existing investment Solution validation done by SAP and partner Preconfigured hardware set-up Preinstalled software Installation and validation needs to be done by customer Customer aligns with the hardware partner on individual support model 2012 SAP AG. All rights reserved. 13

14 SAP HANA tailored data center integration Enterprise Storage Prerequisites Requirements: Server: Only servers listed in the SAP HANA Product Availability Matrix are supported. See SAP HANA Enterprise 1.0 SAP HANA Platform 1.0 Product Availability Matrix. Configuration adjustments like: No local disks, no flash cards required Additional FibreChannel adapters for SAN boot are allowed Storage: All storages successfully passed the SAP HANA Hardware Certification. For more information, see Partner Information Center or contact SAP HANA Installation: The exam SAP Certified Technology Specialist (Edition 2013) SAP HANA Installation (E_HANAINS131) needs to be passed successfully to perform SAP HANA installations at customer side. For more information, see SAP Training and Certification Shop 2012 SAP AG. All rights reserved. 14

15 Outlook Next Steps Enterprise Network General Availability: The storage layer is the first layer to be opened up. SAP HANA tailored data center integration - Enterprise Storage has already served more than 50 customers during a pilot program and is planned to be generally available in Q4/2013. Pilot Program: We plan to start a pilot customer program for SAP HANA tailored data center integration - Enterprise Network for a limited number of customers in December Further information will follow soon For further questions feel free to contact us: 2012 SAP AG. All rights reserved. 15

16 Agenda Introduction SAP HANA Enterprise Cloud overview HANA Operations certification HANA tailored data center integration HANA managed cloud as a service Conclusions 2012 SAP AG. All rights reserved. 16

17 Customer requirements are driving new it demands Changing customer requirements We prefer OpEx for IT purchases, and to conserve cash for growing the business. are creating new demands from traditional IT Pure OpEx impact vs. capitalized purchases We can t wait 6 to 9 months for delivery of new business capabilities. Rapid time to value vs. long lead times IT should focus on forging innovations, not keeping the lights on. Business innovation vs. systems maintenance 2012 SAP AG. All rights reserved. 17

18 ...Leading to the trend of hosted private cloud services Solution fit Engagement intimacy More resource SLA fit Data & governance dedication Source: IDC, Worldwide Hosted Private Cloud Services Forecast: New Models for Delivering Infrastructure Services, Dec SAP AG. All rights reserved. 18

19 The MCaaS partner program What is the managed cloud as a service (MCaaS) partner program? Software subscription delivery of traditional SAP solutions on a partner s private hosted cloud, wrapped in managed services SaaS-ifying SAP solutions Combines SAP software, cloud infrastructure, and managed services in a pure OpEx budget subscription Delivers faster time to value with prepackaged services for specific industry/segment Lowers TCO and enables business innovation via fully managed services that facilitate focus on value-add IT 2012 SAP AG. All rights reserved. 19

20 Partner Principle offerings of the MCaaS complement program SAP's on-demand solutions Transform (almost) any SAP Solutions Into A Full Cloud Service Offering partnership model on-premise licenses / SAP on-demand solutions Outsourcing/Cloud services incl. in-built SW license Customer(s) any size 1, few, many Partners transform classic offering into use-based consumption offering. Customers benefit from provider expertise, scale, and end-to-end services SAP AG. All rights reserved. 20

21 Agenda Introduction SAP HANA Enterprise Cloud overview HANA Operations certification HANA tailored data center integration HANA managed cloud as a service Conclusions 2012 SAP AG. All rights reserved. 21

22 HANA Operations for Outsourcing Providers Call to Action Get SAP certified for HANA Operations to promote your SAP HANA outsourcing services Join HANA tailored data center integration to reduce TCO and leverage existing data center infrastructure Explore HANA Managed Cloud as a Service (MCaaS) as additional commercialization model 2012 SAP AG. All rights reserved. 22

23 Thank You! In case of additional questions, please contact: Dirk Ammermann SAP E&C Readiness E: Peter Knapp SAP Hosting Certification E:

24 2012 SAP AG. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iseries, pseries, xseries, zseries, eserver, z/vm, z/os, i5/os, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6, POWER5+, POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM Corporation. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. Oracle and Java are registered trademarks of Oracle and/or its affiliates. UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc. HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C, World Wide Web Consortium, Massachusetts Institute of Technology. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. Business Objects is an SAP company. Sybase and Adaptive Server, ianywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase, Inc. Sybase is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. The information in this document is proprietary to SAP. No part of this document may be reproduced, copied, or transmitted in any form or for any purpose without the express prior written permission of SAP AG SAP AG. All rights reserved. 24

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