LOWER NORTH SHORE YOUTH GUIDE. Your Guide to services for young people on the Lower North Shore

Transcription

1 LOWER NORTH SHORE YOUTH GUIDE 2013 Your Guide to services for young people on the Lower North Shore

2 LOWER NORTH SHORE YOUTH GUIDE 2013 The Lower North Shore Youth Guide aims to provide information about services for young people in the Lane Cove, North Sydney, Willoughby and Mosman Council areas. Copies of this Youth Guide may be obtained in hard copy as well a PDF version from: Lane Cove Council - Youth Services Phone: youth@lanecove.nsw.gov.au Website: North Sydney Council - Youth Services Phone: planetx@bigpond.net.au Website: Willoughby City Council - Youth Services Phone: youth@willoughby.nsw.gov.au Website: Mosman Council - Youth Services Phone: youth@mosman.nsw.gov.au Website: 2 INTRODUCTION

3 YOUTH CENTRES Chatswood Youth Centre (CYC) - Willoughby City Council CYC is a free, safe and fun space for young people years old to chill out, meet friends or make new ones, learn new skills, volunteer and much more. Facilities include games consoles, pool, table tennis, basketball, soccer, skate/scooter ramps & rails, internet access and lounge areas. If you would like to chat, are after information or some support, there are always Youth Workers on shift to help you out, or just to take you on in your favourite game. CYC has a music room equipped with a variety of instruments, mics, and P.A. for hire at only $4p/hr. For bookings call CYC during opening hours. Programs and events through the year include breaking, popping, k-pop and hip-hop dance classes, band nights, mall performances, skate sessions, arts workshops, girls programs (Glambition) and more. For the latest info on what s going on or to ask us a question, add us as a friend on Facebook, CYC Cnr Victor St & Albert Ave, Chatswood. 2:30-6:00pm 7 days. Drop-in or events til 10pm Fridays or youth@willoughby.nsw.gov.au. Mosman Youth Centre - Mosman Council The Mosman Youth Development Centre is a free community service for young people years accessing or residing in the Mosman area. The Centre provides a safe space for young people to relax, socialise and interact. Young people have access to many free services including internet access, kitchen facilities and leisure games (pool, table tennis, foosball, etc). The Youth Centre staff co-ordinate various activities, events and programs to meet the active recreational and leisure developmental needs of local young people. Mosman Youth Centre provides information and referral services for both young people and the community and assists with questions around employment and education issues, resumes and referrals to other services and facilities. The Youth Centre is located at 30 The Crescent, Mosman, under Mosman Library and opposite the Allan Border Oval. For more information contact the Youth Centre on or youth@mosman.nsw.gov.au or YOUTH CENTRES 3

4 YOUTH CENTRES Planet X Youth Centre - North Sydney Council Planet X Youth Centre is a drop-in centre for young people aged 12 to 18 living, working and studying in the North Sydney area. It is a relaxed, safe environment for young people to socialise, have fun and make use of the free facilities such as pool table, computers and internet access, ping-pong table, Playstation 3, DVDs, board games, sports equipment and much more. Planet X also runs organised activities like BBQs, Girls Only nights, cooking lessons, sports activities, pool and table tennis competitions, art programs, youth events and excursions. There is also a well equipped music studio where young people can jam or record their songs using the latest technology. Planet X also offers assistance with resumes, job skills, homework, education, employment, accommodation and other issues that young people may face. Planet X is the white building located in St Leonard s Park, close to the Cnr of Falcon and Miller Streets in North Sydney. We are open Wednesday to Friday 12pm to 6pm and Saturdays 1pm. to 5pm. For more information you can contact Planet X Youth Centre on or planetx@ bigpond.net.au Synergy Youth Centre - Lane Cove Council Synergy Youth Centre is an information, recreation and referral service for young people between the ages of years who live in the Lane Cove area. Synergy is located at 1 Little Street, Lane Cove and is open Tuesday -Thursday 3.00 pm pm, Friday 3.00 pm pm and Saturday pm pm. Drop in anytime for a game of Pool, Table Tennis or Basketball. Use the Internet, play music, Play-Station 3, foosball, Xbox Kinect, Wii, watch TV on the big screen, lounge on the couches, get homework help, or buy some food from the Café. Synergy Youth Centre offers a wide range of organised activities and workshops. Some of these include: School holiday activities, Cook-ups, DVD/Pizza Nights, Aerosol Art, Jewellery Making, Skate sessions, Basketball Competitions, Pool Competitions, BBQs, Craft and Excursions. For more information contact the Youth Centre on or or youth@lanecove.nsw.gov.au or visit or facebook/synergyyouthcentre 4 YOUTH CENTRES

5 CONTENTS 6-9 ABORIGINAL ACCOMMODATION ALCOHOL AND OTHER DRUGS COMMUNITY SERVICES COUNSELLING DISABILITY EMPLOYMENT, EDUCATION AND TRAINING GOVERNMENT AGENCIES HEALTH HELPLINES LEGAL AND JUSTICE LIBRARIES MENTAL HEALTH 59 MULTICULTURAL 60 PEAK YOUTH BODIES SEXUAL HEALTH YOUTH CENTRES 65 EMERGENCY INFORMATION WEBSITES INDEX CONTENTS 5

6 ABORIGINAL accommodation Aboriginal Corporation for Homeless & Rehabilitation Community Services 118 Victoria St, Ashfield Phone: Hours: Mon-Fri 8:00am-11:00pm Accommodation for women and children. Limited beds for single women. No single women under 18 years of age. Corporation manages Ngura hostel as well as work in the corrective services system. Aboriginal Hostels Limited Level 5, Chalmers Street, Surry Hills Phone: Website: Aboriginal Hostels Ltd provides temporary accommodation to Aboriginal and Torres Strait Islander people for reasons such as medical transient, tertiary education, secondary education, homelessness and aged care. Aboriginal Housing Company Ltd Level 1, 104 Lawson Street, Redfern Phone: Website: Hours: Mon-Fri 10:00am-5:00pm Providing low income housing for Aboriginal and Torres Strait Islander People. Aboriginal Housing Enquiry Line Phone: Hours: Mon-Fri 8:30am-4:30pm Answers to your housing questions. Friendly and helpful advice. Aboriginal staff. Aboriginal Housing Office Level 6/33 Argyle Street, Parramatta Phone: Website: Provides funding to Aboriginal housing providers and homeless housing advice. Referral and specialist housing services also available. Biala Hostel 38 Lyly Road, Allambie Heights Phone: Hours: 24 hrs Accommodation for Aboriginal girls. Greater Sydney Aboriginal Tenants Service (GSATS) 423 Parramatta Rd, Leichhardt Phone: Hours: Mon-Fri 8:30am-4:30pm Specialist tenancy help for Aboriginal tenants in the Sydney Area. 6 ABORIGINAL

7 ABORIGINAL Disability Aboriginal Home Care Level 3, 110 George Street, Hornsby Phone: Aboriginal Home Care provides help to Aboriginal people with a disability and older Aboriginal people to help them remain independent in their own home. Also provides respite support to the carers of Aboriginal people. The Aboriginal Disability Network NSW 202/3 Gladestone St, Newtown Phone: , Freecall: adnnsw@pwd.org.au Website: The Aboriginal Disability Network is a State disability rights and advocacy organisation. Education Aboriginal Education & Training Directorate Level 14/1 Oxford Street, Darlinghurst Phone: aboriginal.programs@det.nsw.edu.au The Aboriginal Programs Unit provides support and develops consultative links between Aboriginal communities and the Department of School Education at the District and State levels. The APU also administers a range of funding programs that assist Aboriginal students in schools and TAFE. Aboriginal Education Consultative Group (AECG) 37 Cavendish Street, Stanmore Phone: info@nswaecg.nsw.edu.au Website: The peak Aboriginal education organisation providing policy and program advice on educational issues to preschools, the NSW Department of Education and Training (schools and TAFE), Catholic Education and Universities. Eora College 333 Abercrombie Street, Chippendale Phone: , SIeora.Info@det.nsw.edu.au Website: Eora College is a vibrant, professional, community focused education centre for Aboriginal and Torres Strait Islander people. Gamarada Aboriginal Education & Training Unit Meadowbank College, See St, Meadowbank Phone: Website: Focuses on industry training in a number of areas for Aboriginal and Torres Strait Islander people. ABORIGINAL 7

8 ABORIGINAL Indigenous Education Unit Website: Indigenous/HigherEducation Indigenous Education Units (IEUs) are located in universities around Australia. These Units provide support to Indigenous students, further Indigenous academic studies, create a network of Indigenous students and academics and provide an Indigenous presence on university campuses. Tranby Aboriginal College 13 Mansfield Street, Glebe Phone: admin@tranby.edu.au Website: Hours: Mon-Fri 8:00am-5:00pm Provides courses for Aboriginal and Torres Strait Islander adults in Aboriginal Community studies, legal studies and the Advanced Diploma of Applied Aboriginal Studies for Indigenous and non- Indigenous students. ABSTUDY and tutorial assistance available. The Aboriginal Legal Service NSW/ACT Level 1/619 Elizabeth Street, Redfern Phone: Website: Legal advice and representation for Aboriginal & Torres Strait Islanders in criminal and family matters. Non Aboriginals who are married or can prove long de-facto relationships with an Aboriginal person are also eligible. Wirringa Baiya Aboriginal Women s Legal Centre Building 13, 142 Addison Rd, Addison Road Centre, Marrickville Phone: wirringa_baiya@clc.net.au Provides free legal advice and assistance to Aboriginal & Torres Strait Islander women and children with a focus on those who are, or who have been victims of violence. Services Aboriginal & Torres Strait Islander Outreach Program Level 17/201 Elizabeth Street, Sydney Phone: ,Freecall: Website: Legal Assistance Has 3 Aboriginal & Torres Strait Islander (ATSI) Officers who link the Anti-Discrimination Board with Indigenous Womens Legal Contact Line Aboriginal & Torres Strait Islander individuals and Phone: Freecall: , communities throughout NSW. Also holds courses Freecall TTY: for ATSI community workers and others who are in an womens_nsw@clc.net.au advisory role in this area. Website: Hours: Mon, Tue, Thur, 10:00am-12:30pm Provides free legal assistance for Aboriginal women. Includes telephone advice and referral and community legal education sessions. Staffed by Aboriginal women. 8 ABORIGINAL

9 ABORIGINAL Aboriginal Heritage Office 39/ Sailors Bay Rd, Northbridge Phone: Website: Manages Aboriginal sites to ensure their preservation and protection, and offers a forum for people to discuss concerns and issues. Community education through schools, local councils, talks, guided walks and activities to enhance appreciation of Aboriginal culture. Indigenous Coordination Centres Level 8, 280 Elizabeth Street, Sydney Phone: Freecall: Indigenous Coordination Centres or ICCs look after most of the Australian Government s Indigenous programs and negotiate Shared Responsibility Agreements with local Indigenous people and communities. ICCs are managed by the Department of Families, Housing, Community Services and Indigenous Affairs. Aboriginal Liaison Officer Ground floor, 2C Herbert St, RNS Community Health Centre, St Leonards Phone: Servicing the Northern Sydney region and country NSW concerning Indigenous health issues. Department of Aboriginal Affairs (DAA) Level 13, Tower B, 280 Elizabeth Street, Surry Hills Phone: , enquiries@daa.nsw.gov.au Website: The Department works with Aboriginal people, communities, government agencies, and the private and community sector to promote the interest of the Aboriginal people of NSW. ABORIGINAL 9

10 ACCOMMODATION Housing Burdekin Association Suite 6 & 7, 2 Victor Rd, Brookvale Phone: , Pager: Burdekin.admin@burdekin.org.au Website: with a 24hr on-call pager service Provides a range of integrated care services for young people and their families on the Northern Beaches. Services include early intervention, community care, and youth housing. Delvena Women s and Children s Refuge Phone: , 24 Hour Domestic Violence Line: delvena@delvena.org.au Hours: 8:00am-6:00pm, Staff on call 24 hrs Provides safe accommodation and support to women and children (males up to 15 years of age) escaping domestic violence, including referral to specialised services for further assistance and follow-up support after they have left. Link Housing Level 12, 815 Pacific Hwy, Chatswood Phone: enquires@linkhousing.org.au Website: Hours: Mon, Tues, Thurs 9:00am 4.30pm; Fri 9:00am 4:00pm; Wed 1:00pm 4:00pm. Provides housing for low-income applicants with a very high need on the Department of Housing waiting list. Manages properties for North Sydney Council. Manages a small amount of affordable housing for people on medium incomes. Offers housing for youth through a support service. Manly Warringah Women s Resource Centre Phone: reception@mwwrc.org.au Provides advice, counselling support and short term accommodation for women & dependent children who are victims of domestic violence and for women whose children are victims of sexual assault. Is an information and resource centre for all women in the community. Minamurra 12 Bergin St, Dennistone West Phone: gmorgan@burnside.org.au Website: Hours: 24 hrs Long-Term Residential Care for young people in the parental care of the Minister (of DOCS). All referrals must go through Metro Central Regional Office of the Department of Family and Community Services (DOCS): ACCOMMODATION

11 ACCOMMODATION Northern Sydney Youth Service - Ryde office Blaxland Road, Ryde Phone: admin@nsyss.org Youth service for young people aged years. Programs are age specific. Assessment, information, referral, advocacy, case management, counselling, group programs. Accommodation - semi supported through case work model, independent living with share accommodation. Phoenix House Youth Services 10 Holtermann St, Crows Nest Phone: Freecall: admin@phoenixhouse.org.au Hours: Mon, Wed, Thu, Fri 9:30am-5:00pm Counselling, accommodation and the RAGE project. Offers specialist case management in medium to long term accommodation for disadvantaged young people, as well as a range of programs including: living skills programs; employment, education training support; and free counselling. Taldumande Youth Services Inc. Suite 201, 40 Yeo Street, Neutral Bay Phone: administration@taldumande.org.au Website: Providing support and accommodation to young people who are homeless or at risk of homelessness and their families in Sydney s Northern Suburbs and City Metro areas. Twenty10 GLBT Youth Support Level 1, 45 Chippen St, Chippendale Phone: , Admin: info@twenty10.org.au Website: Hours: Mon-Fri 9:30am-5:30pm Services for homeless and/or disadvantaged lesbian, gay, bisexual, transgender youth. Medium term supported transitional housing, individual and family support and/or counselling, referral, information and resources, social activities, case management, support and advocacy. Vera Loblay Phone: , Website: Hours: 24 hrs Transitional community living - accommodation and support for young people within a family setting, with an emphasis on growth and wellness. ACCOMMODATION 11

12 ACCOMMODATION Information Homeless Persons Information Centre Phone: Freecall (public phone or landline), Website: HomelessnessServices/ Hours: 7 days 9:00am-1:00pm, 2.00pm-10.00pm The Centre provides an information and referral service to homeless people as well as providing a support service for agencies seeking accommodation for clients. Y Foundations Phone: yfoundations@yfoundations.org.au Website: Peak body for homeless young people and those at risk of homelessness as well as related support services in NSW. Services include the Y Connect Line and the Health Outreach Team. Yconnect Line Phone: , yfoundations@yfoundations.org.au Website: Hours: Office: Mon-Fri 10:30am-6:00pm A 24/7 accommodation Information service with a help line, recorded message and web register for young homeless people. A recorded message service lists rural vacancies and metro vacancies separately. A help line staffed 8:30am-4:30pm and an on-line register of vacancies in medium to long term services. 12 ACCOMMODATION

13 ALCOHOL AND OTHER DRUGS Education Save a Mate (SAM) St Andrew s House Level 3, 464 Kent St, Phone: nswsam@redcross.org.au The Save A Mate (SAM) program provides education workshops, volunteer opportunities, alcohol and other drug emergency first aid information and health promotion initiatives to young people and those who work with or care for them. SAM seeks to increase the ability of young people to look after themselves and to provide support to friends in need. SAM provides young people with the skills and knowledge to prevent, recognise and respond to alcohol and other drug related emergencies. Information Alcohol and Drug Information Service (ADIS) 366 Victoria St, Darlinghurst Phone: , adis@stvincents.com.au Website: Hours: 24 hours ADIS is a NSW statewide telephone service providing information, referral, crisis counselling and advice about illegal drugs such as heroin, ice and cannabis, and legal drugs such as alcohol. Drug Info Clearinghouse Level 12, 607 Bourke Street, Melbourne Phone: druginfo@adf.org.au Website: Provides easy access to information about alcohol and other drugs, and drug prevention. Offers a range of services, including many free information products, a special library, a telephone and information service, a website, and alert services for people interested in drug prevention. Royal North Shore - Responsible Services in Health Royal North Shore Community Health Centre, Ground floor- 2C Herbert St, St Leonards Phone: Hours: Mon-Wed, Fri 10:00am-4:00pm A harm reduction service unit focusing on minimising the spread of blood borne viruses among people who inject drugs. The services include the provision of drug using equipment, counselling, brief interventions, one on one education, community education, referrals and support. The Network of Alcohol and other Drugs Agencies (NADA) Phone: admin@nada.org.au Website: The Network of Alcohol and other Drugs Agencies (NADA) is the peak organisation for the non government drug and alcohol sector in NSW. Provides a network of member agencies. ALCOHOL AND OTHER DRUGS 13

14 ALCOHOL AND OTHER DRUGS Services DRUG-ARM NSW Street Outreach Services - Northern Beaches Shop 1, 119 The Crescent, Fairfield Phone: Mechileg@drugarm.com.au Website: Aims to provide a mobile referral, support and information centre. It is staffed primarily by volunteers and aims to reach out to young people who are experiencing or likely to face harm associated with being homeless, mental health issues, the criminal justice system and/or the use of alcohol and other drugs. Manly Drug Education & Counselling Centre (MDECC) 91 Pittwater Rd, Manly Phone: admin@mdecc.org.au Website: Manly Drug Education & Counselling Centre (MDECC) is a community development/ education service providing up to date drug information, assessment, counselling, referral, support, group programs and resources/training, for young people, families and the community. Manly RUSH - Responsible Services in Health 14 Pittwater Rd, Manly Phone: Hours: Mon, Tues, Wed, Fri 12:00pm-5:30pm A harm minimisation unit focusing on minimising the spread of blood borne viruses primarily among people who are currently injecting drugs. Provides counselling, brief interventions, one on one education, community education, referrals and support. Northern Sydney Local Health District Drug and Alcohol Services Level 1, 2C Herbert St, St Leonards Phone: Provides drug, alcohol and gambling treatment to individuals and/or family members affected by others substance use. Services include; Assessment, Counselling, Opioid Treatment Program (Methadone/ Buprenorphine), Inpatient Detoxification, Magistrates Early Referral into Treatment (MERIT). Ryde Drug & Alcohol Service Ryde Community Mental Health, Fourth Ave, Eastwood Phone: Website: Outpatient service for drug and alcohol dependent people and their families. Assessment, counselling, referral to community resources and education. Stop smoking counselling. 14 ALCOHOL AND OTHER DRUGS

15 ALCOHOL AND OTHER DRUGS Save a Mate (SAM) Courses delivered on site of host organisation. Phone: nswsam@redcross.org.au Website: Peer education workshops and CPR accredited courses on Alcohol and Other Drugs. The focus is on education and early intervention whereby participants learn practical life saving skills which may provide assistance in an overdose or emergency situation. Support Al-Anon Family Groups Meetings are held in various locations, Phone: 1300 ALANON or alanonnorthernnsw@bigpond.com Website: australia Support groups for relatives and friends of problem drinkers. Alateen Suite 4, 2 Ormonde Pde, Hurstville Phone: 1300 ALANON ( ) alanonnorthernnsw@bigpond.com Website: Hours: Call for a list of venues and times. Help and support for young people affected by the drinking problem of a parent or other family member. Can provide details for Al-Anon, a self help group for relatives and friends of any age who have been affected by someone else s drinking. Alcoholics Anonymous Central Service Office - Northern Sydney Ku-ring-gai Community Centre, Cnr Rosedale Ave & Porters Lane, St Ives Phone: Website: A fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking. Can provide details of local group meetings. Family Drug Support Phone: Helpline: , admin@fds.ngo.org.au Website: 24 hour seven day a week telephone support line for families dealing with alcohol and other drugs in the family. Holyoake CatholicCare, West St, Lewisham Phone: sally.riley@catholiccare.org Website: Holyoake offers group programs for children and adults who have been impacted by a family member s alcohol and other drug/mental health issues. They also run a group program for adolescent substance users. Some 1:1 counselling can be offered as well. ALCOHOL AND OTHER DRUGS 15

16 ALCOHOL AND OTHER DRUGS Nar Anon Family Groups Meetings held in various venues Phone: Website: Hours: 24 hr telephone service and regular meetings in locations around Sydney, NSW and Australia Support and Information for family and friends of people suffering from drug addiction. Members meet anonymously to gain an understanding of the user s behaviour and how to cope with it. Can provide details of group meetings held throughout Australia. Narcotics Anonymous Phone: Helpline: , Fellowship Service Office: office@fso.com.au Website: Hours: 24 hrs (Recorded message), Sat 10:00am-2:00pm (Bookshop) Provides a 12 step programme and fellowship to support recovering addicts. Operates a helpline staffed by clean addicts to aid those who want to stop using drugs. Can provide details of local groups throughout Australia. Youth Drug Support Phone: Hotline: admin@fds.ngo.org.au Website: Hours: 24 hrs An informative youth issues interactive website and telephone hotline for young people. Northern Beaches Community Drug Alcohol and Gambling Service Building 3, Mona Vale Hosptial, Coronation Street, Mona Vale Phone: Website: Assesment of drug, alcohol and gambling related problems. Includes: individual counselling; information; referral to detox clinics, rehabilitation centres, medical, legal aid, Alcoholics Anoynomous; Narcotics Anonymous; consultation liasion service, inpatient assessment and referral. PALM - Program for Adolescent Life Management 206a Alison Rd, Randwick Phone: noffs@noffs.org.au Website: Hours: 24 hrs; Office: Mon-Fri 9:00am-5:00pm Provides a 3 month residential treatment program for adolescents with substance abuse related problems and their families. Also provides free non-residential services for year olds. SMART Recovery Phone: smartrecovery@srau.org.au Website: Hours: Thu 11:00am-12:30pm SMART (Self Management and Recovery Training) is a self-help group that assists you to recover from any type of addiction. It teaches you practical skills to help you deal with your problems enabling you to abstain and achieve a healthy lifestyle. 16 ALCOHOL AND OTHER DRUGS

17 COMMUNITY SERVICES Information Cancer Information and Support Society Suite 6/56 Chandos St, St Leonards Phone: Website: Hours: Tue 10:00am-1:00pm, 2:00pm-4:30pm, Thur 10:00am- 1:00pm Self help group for cancer patients, their families, friends and anyone interested in the prevention of degenerative disease. Provides information on alternative cancer therapies and evaluates orthodox therapies. CanTeen (The Australian Organisation for Young People Living with Cancer) - National Office Level 11, 130 Elizabeth St, Sydney Phone: nsw.admin@canteen.org.au Website: National support organisation for cancer patients, young people living with cancer, their siblings, bereaved siblings and offspring. Members are able to participate in camps, recreation days, seminars, workshops, share their hopes and fears, partake in decision making, meet new friends and have fun together. Youth Volunteering Program Level 3, 40 Gloucester St, Sydney Phone: youth@volunteering.com.au Website: Young people interested in volunteering can contact the centre directly to get advice and assistance in finding volunteer opportunities in their area. The Youth Volunteer Program consists of the Student Community Involvement Program (SCIP) for school students and young people. Outreach Red Cross Youth and Community Services St Andrew s House Level 3, 464 Kent St, Sydney Phone: , nswinfo@redcross.org.au Website: Youth Education Services (Breakfast Clubs, Speakers Network, Y Challenge, Save a Mate, Talk Out Loud, Migrant Youth Orientation Program), Community Services (Telecross, Cosmetic Care, Community Visitors Scheme), Emergency Services, First Aid training, International Operations. StreetWork Inc. 19 Devonshire St, Chatswood Phone: info@streetwork.org.au Website: Hours: Mon-Fri 10:00am-6:00pm A Sydney based charity helping young people aged between 11 and 18 who are at risk. Services include Outreach, Skills building programs, Mentoring and Parent/Carer Support. COMMUNITY SERVICES 17

18 COMMUNITY SERVICES The Crossing 31 Roslyn Street, Kings Cross Phone: Website: (some flexibility with hours may be considered) Intensive outreach case management. Service delivery is mobile, meeting with young people in all areas of Sydney with the aim of supporting them through collaborative relationship development with support networks in their community. Respite Bradfield Park Carers Program 41 Alfred St, Milsons Point Phone: Website: Provides respite services for carers of people with a mental illness, including a Young Carers school holiday program. Services Centacare Naremburn Family and Youth Support 40 Merrenburn Ave, Naremburn Phone: naremburnfamilyservice@dbb.org.au Website: The Family and Youth Services team provides effective, flexible, high quality early intervention and generalist casework servicesto young people (aged years at risk of homelessness) and their families. Specifically, Youth Support Workers assist with practical support, information and advice and mentoring. CREATE Foundation Level 5, 280 Pitt St, Sydney Phone: , Freecall nsw@create.org.au Website: Peak Body organisation for Children and Young People in out of home care. Raise Foundation Phone: info@raise.org.au Website: Raise improves the lives of young people facing profound challenges by providing mentoring programs and personal development workshops. Programs include: ISMO (In School Mentoring Opportunity) for young people in high schools, Bump for pregnant and parenting girls under 23, and mentoring services for the Youth Connections program at Crows Nest TAFE. 18 COMMUNITY SERVICES

19 COMMUNITY SERVICES ShoreCare 175 Lower Gibbes St, Chatswood Phone: Website: ShoreCare is a registered charity that operates out of North Shore Christian Centre. ShoreCare offers general, drug and alcohol, financial, marriage and relationship referrals, and emergency relief. Twenty10 GLBT Youth Support Level 1, 45 Chippen St, Chippendale Phone: , Admin info@twenty10.org.au Website: Hours: Mon-Fri 9:30am-5:30pm Services for homeless and/or disadvantaged lesbian, gay, bisexual, transgender yout.: Medium term supported transitional housing, individual and family support and/ or counselling, referral, information and resources, social activities, case management, support and advocacy. Taldumande Youth Services Inc Suite 201, 40 Yeo Street, Neutral Bay Phone: administration@taldumande.org.au Website: Providing support and accommodation to young people who are homeless or at risk of homelessness and their families in Sydney s Northern Suburbs and City Metro areas. Wesley Aunties & Uncles Cnr Park & Pine Streets, Rydalmere Phone: wesleyauntiesanduncles@wesleymission.org.au Website: Hours: Mon-Fri 9:30am-5:30pm Volunteer Aunties and Uncles build an extended family relationship with a child from a socially or emotionally disadvantaged family situation. The aim is to reduce stress, provide encouragement, friendships and positive experiences. The FRANK Team Level 2, 50 York St, Sydney Phone: info@frankteam.com.au Website: FRANK Team works with entrepreneurs to delivers education and service to enable young entrepreneurs to run business successfully. FRANK Team also delivers skills and professional development programs to Universities and local councils. Women s & Girls Emergency Centre Inc 361 Riley St, Surry Hills Phone: coordinator@wagec.org.au Website: Hours: Mon-Fri 9:30am-4:00pm Provide specialist homelessness services for women with or without children and transgender women who are experiencing or at risk of homelessness. Offering drop in centre, case management and outreach support. COMMUNITY SERVICES 19

20 COMMUNITY SERVICES Support ASCA - Adults Surviving Child Abuse Level 1, Kirribilli Neighbourhood Centre, 16/18 Fitzroy St, Kirribilli Phone: , (over 18 s support line) info@asca.org.au Website: ASCA provides professional support, education and training programs, as well as a trauma-informed approach to care to improve the lives of adults abused as children. It also advocates nationally for the often complex needs of trauma survivors to be better met. YA CAN. Young Adults on a CANcer journey Meetings are held at the Poche Centre, 40 Rocklands Rd, Crows Nest Phone: ya_can@live.com.au Website: Hours: The group meets on Mondays at 6.30pm. Check the facebook page for meeting dates. A support group for all young adults (20 s and 30 s) who have been affected or are currently affected by cancer. Providing information, support and camaraderie. As well as holding informal social events and occasional getaways/retreats. PFLAG - Parents and Friends of Lesbians and Gays Phone: (Information Line) info@pflagaustralia.org.au Website: Hours: Anytime for phone or support. Support for parents, families and friends of lesbians and gays and gay people themselves. See the website for monthly support meetings. The Compassionate Friends NSW Inc and Bereaved Parent Centre 8th Floor, Room 802, 32 York St, Sydney Phone: iinfo@tcfnsw.org.auau Website: Hours: Mon-Fri 10:30am-3:00pm Provides support and care for families (parents, grandparents, siblings) where a child has died at any age through any cause. All carers are volunteers and bereaved parents. 20 COMMUNITY SERVICES

21 COUNSELLING Clifton Adolescent and Family Support (CAFS) 1 Coronation St, Hornsby Phone: Website: Adolescent and Family Counselling, also Youth Support/Case Management. Works with adolescents who are at risk of homelessness (12-24). Works with families and carers. Gentle Youth & Family Solutions (GYFS) Provided at various sites convenient to young person, info@gyfs.com.au Website: GYFS provides support and services to young people, their families and agencies. Works with at risk youth who may be facing issues around substance misuse, difficult behaviours, anger management, homelessness, offending, relationship breakdown etc. Services include individual counselling, group work programs, training and clinical supervision. Gay and Lesbian Counselling Service NSW 43 Bedford St, Newtown Phone: , Outside Sydney: admin@glcsnsw.org.au Website: Hours: Support Line: 7 days (5:30pm-9:30pm) The GLCS is a community based organisation which provides telephone counselling to lesbian, gay, bi-sexual and transgender people throughout NSW, as well as their families, friends and wider community. They provide support, information and referrals to a number of different support and service organisations. Health Psychology Unit Ground Floor, 174 Pacific Hwy, St Leonards Phone: health.psychology@uts.edu.au Website: The Health Psychology Unit provides services for young people who require assistance with stress, depression, anxiety or psychosis. Runs group and individual programs and delivers programs in schools in the local area. Also offers other services appropriate for young children (5-12 years) and adults. Ku-ring-gai Youth Development Service Inc (KYDS) Rear of Lindfield Library, 265 Pacific Highway, Lindfield Phone: kyds@bigpond.com Website: Hours: Mon-Fri 10:00am-6:00pm KYDS Provides free and confidential counselling to both young people aged and their families. KYDS also provides group programs, both educational and therapeutic, for young people and their families. COUNSELLING 21

22 COUNSELLING Lower North Shore Child and Adolescent Mental Health Service (CAMHS) Royal North Shore Community Health Centre, Level 2-2C Herbert St, St Leonards Phone: Website: Hours: Mon-Fri 8:30am-5:00pm Counselling and therapy service for adolescents and their families from the Lower North Shore with emotional, behavioural and mental health problems. Phoenix House Youth Services 10 Holtermann St, Crows Nest Phone: , Freecall Hours: Mon, Wed, Thu, Fri 9:30am- 5:00pm, Tue 1:00pm-5:00pm Counselling, accommodation and the RAGE project. Offers specialist case management in medium to long term accommodation for disadvantaged young people, as well as a range of programs including: living skills programs; employment, education training support; and free counselling. Post Adoption Resource Centre Level 5, 7-11 The Avenue, Hurstville Phone: parc@bensoc.org.au Website: Provides telephone and face-to-face counselling, information and support to people affected by adoption. Includes support groups and information sessions. Relationships Australia 5 Sera St, Lane Cove Phone: north@ransw.org.au Website: ; Appointments available evenings and Sat Provides counselling, mediation, dispute resolution, relationships education and training for mediators and counsellors. Services are provided through a network of regional offices. Provides an employment assistance program and external supervision. Royal North Shore Hospital Sexual Assault Centre Royal North Shore Community Health Centre, 2C Herbert St, St Leonards Phone: , After Hours: A 24 hour, 7 day a week crisis service. Providing medical assistance and counselling to victims of sexual assault. Sydney Counselling Centre Level 4, 7 Help St, Chatswood Phone: help@sydneycounselling.com.au Website: Hours: Mon-Fri 8:30am-5:00pm Provides counselling, psychological assessment, referral services, vocational guidance, Special Training and Employment Placement Services (STEPS) for people with a psychiatric illness. Also runs a community support program. 22 COUNSELLING

23 COUNSELLING TAFE Counselling Unit - Hornsby 205 Pacific Highway, Hornsby Phone: , The counselling unit is available for enrolled and prospective students to talk about career and education matters. Workshops on study skills, communication, stress management and career options can be arranged. Referrals can be arranged for health, legal and financial matters. TAFE Counselling Unit - North Sydney 213 Pacific Highway, St Leonards Phone: North Sydney: , Bradfield College: Website: The counselling unit is available for enrolled and prospective students to talk about career and education matters. Workshops on study skills, communication, stress management and career options can be arranged. Referrals can be arranged for health, legal and financial matters. Youth Insearch Suite 7, 9 Hudson Ave, Castle Hill Phone: admin@youthinsearch.org.au Website: Youth Insearch is a recognised charity, non-government community volunteer organisation that works with young people aged years of age. A peer based program running youth camps. Youth Psychology Building 3/33, North Head Scenic Dr, Manly Phone: contact@youthpsychology.com.au Website: Hours: Mon-Sat, including early and late appointments Private practice specialising in child and adolescent mental health located in Manly, and seeing young people from anywhere in Sydney including Upper, Lower North Shore and Northern Beaches. Medicare rebates available for all eligible clients. TOUGHLOVE Parent Support Groups Meetings held Roseville Uniting Church, 7 Lord St, Roseville. Phone: toughlovensw@bigpond.com Website: Hours: Meetings Mon 7:15pm-10:00pm. TOUGHLOVE is a self help program for parents or partners experiencing problems with their children, aged from 12 years to adult. Call or visit website for venues and meeting hours. COUNSELLING 23

24 DISABILITY Employment Achieve Australia 2 Rowe St, Eastwood Phone: Website: Provides an employment support program for people with an intellectual disability, assisting them to find work. Also provides on-the-job training and support. Sunnyfield 185 Allambie Rd, Allambie Heights Phone: info@sunnyfield.com.au Website: Hours: Mon-Fri 8:00am-5:00pm Provides services for people with a disability, including supported employment Day Programs, Centre Based and Flexible Respite, Transition To Work programs. Also provides therapy services and comprehensive staff training. Sunnyfield Enterprises O Brien St, Chatswood Phone: Website: Hours: Mon-Fri 8:00am-4:00pm Business service employing adults (aged 16+) with a disabiltiy. Sydney Employment Development Service Suite 304, Level 3, 13 Spring St, Chatswood Phone: nseds@seds.org.au Website: Assisting people with disabilities to obtain and maintain work in open employment. Respite Northcott Flexible Respite Northern Sydney Suite 3, Level 5, George St, Hornsby Phone: hornsby.admin@northcott.com.au Website: Hours: Mon-Fri 9:00am-4:00pm Provides a broad range of programs, from support in the initial diagnosis period and early intervention, through to early childhood development and assisting adults gain employment and independent living skills. Respite Access Service 186 Allambie Road, Allambie Phone: rap@sunnyfield.com.au Website: Hours: Office: Mon-Fri 9:00am-5:00pm; Activities: weekends and evenings. Recreational respite, community based social activities evenings and weekends in Ryde, Frenchs Forest, Waitara and Chatswood. 24 DISABILITY

25 DISABILITY The Northern Sydney Commonwealth Carer Respite and Carelink Centre Level 3, 1 Chandos St, St Leonards Phone: , nsforum@nsforum.org.au Website: Hours: Mon-Fri 9:00am-4:30pm (after hours emergency service available) Provides carers with information and advice about respite options including respite for Young Carers Program, Mental Health Respite Program, Residential Respite Program, Short term and Emergency Respite, Carer Respite Centre, Aged and Employed Carers Respite Program. Provides information to people with a disability to help them live independently in the community. Young Carer Program Roden Cutler House, Level 18, 24 Campbell St, Sydney Phone: yc@carernsw.asn.au Website: Young Carer Newsletters, competitions, fun opportunities, information, resources, referrals, counselling support and leadership opportunities. Young Carers Program Level 3, 1 Chandos St, St Leonards Phone: , ycinfo@nsforum.org.au Website: Hours: 8:30am-4:30pm; 24 hour service in times of crisis or emergency The Young Carer Program supports young people who are providing care for someone at home. Support may include: information kit, access to camps, tutoring, transport, counselling and support groups, social events, training for some short courses and domestic help at home. Services Ageing, Disability and Home Care Level 5, 83 Clarence St, Sydney Phone: , TTY: infoadhc@facs.nsw.gov.au Website: Hours: Mon-Fri 8.30am-5:00pm The Deptartment is responsible for policy, planning, resource allocation and performance measurement for the delivery of support and services for older people, people with a disability and their carers in NSW. Australian Hearing Shop 6, 398 Victoria Ave, Chatswood Phone: , TTY: Website: An Australian Government agency, Australian Hearing is dedicated to helping people manage their hearing impairment so they have a better quality of life. Provides a full range of hearing services for children and young people up to the age of 21. DISABILITY 25

26 DISABILITY Centacare Disability Services - Day Programs 40 Merrenburn Ave, Naremburn Phone: Website: Range of day programs for adults and school leavers aged 18+ with disabilities. All programs are community based and provide community access, recreation, training and skill development, preemployment options. Deaf Education Network Suite 401, Level 4, 69 Phillip St, Parramatta Phone: , TTY: info@deaf.nsw.edu.au Website: Contracted training provider for the NSW Department of Education and Training. Provider of adult education programs and services to deaf people. Provider of Auslan courses, workplaces resources, teaching methodologies and educational points of view that support the rights of deaf people in the wider community. Deaf Society of NSW Suite 401, Level 4, 169 Macquarie St, Parramatta Phone: , TTY: info@deafsociety.com Website: Hours: Mon-Fri 9:00am-5.00pm A wide range of support services and programs for deaf people. Includes community access and information, interpreting, employment service, deafness Awareness Training, and an independent living skills program. AUSLAN classes and workplace programs for the wider community. Disabled Alternative Road Travel Service (DARTS) Dougherty Community Centre, 7 Victor St, Chatswood Phone: darts@tpg.com.au Website: ; Trips any day of the week Social, recreational and educational bus trips in buses modified to take wheelchairs. A door-to-door service for adults with physical disabilities. Discobility 30 The Crescent, Mosman Phone: youth@mosman.nsw.gov.au Website: A dance party for young people with special needs. Young people are able to attend alone if they are self-reliant, otherwise a carer must remain in attendance. Indemnity forms required. 26 DISABILITY

27 DISABILITY Intellectual Disability Rights Service - IDRS Suite 2C, 199 Regent St, Redfern Phone: , Freecall: (24 hours) info@idrs.org.au Website: ; Legal Advice: Mon-Fri 2:00pm- 5:00pm (by appointment) A service for people with an intellectual disability to advance their rights in the community. This is by way of legal advice, education, reform activities and rights publications. Provides legal advice for people with an intellectual disability, their families, carers, advocates, disability workers. Job Centre Australia Ltd 1/13 Spring St, Chatswood Phone: , Central Admin: jcachatswood@jcal.com.au Website: Disability Employment Service aims to help clients find and gain employment. The Transition To Work (TTW) program provides two years of training to school leavers with a disability. The youth2work program has been specifically designed to meet the needs of youth or school leavers with a disability. Lizard Children s Centre Level 3, 126 Greville St, Chatswood Phone: admin@lizardcentre.com Website: Hours: Mon-Fri 9:00am-5:30pm Early Intensive Behavioural Therapy, Speech Therapy, and Occupational Therapy for children with Autism Spectrum Disorder and developmental delay. Royal Institute for Deaf and Blind Children North Rocks Rd, North Rocks Phone: Voice/TTY: online@ridbc.org.au Website: Provides the best education possible for children with a vision and/or hearing disability, so that they may reach their full potential in life. The Housing Connection (THC) 31 Albert Ave, Chatswood Phone: thc@thc.org.au Website: Training (living skills, community access and social skills) in the home of adults with intellectual disability living in or moving to Lower North Shore. Also for those living in supported accommodation. DISABILITY 27

28 DISABILITY Support Family Advocacy 16 Cambridge St, Epping Phone: Website: Statewide independent communitybased organisation works with families having a child or adult with a developmental disability. Hear For You Phone: (03) info@hearforyou.com.au Website: ; Four workshops on Sundays during school semester 10:30am-3:30pm. We provide e-mentoring and workshops aimed at helping young deaf students in mainstream high schools to engage fully in life and realise their potential. Northern Beaches School Aged Service (NBSAS) Level 6, 12 Help St, Chatswood Phone: Website: Hours: Office Mon-Fri 9am-5pm The multi-disciplinary team provides support to school age children and their families/carers in case management, social work and counselling, psychological assessment and intervention, behaviour intervention and skills development, speech pathology, occupational therapy, physiotherapy. Lane Cove and North Side Community Services - Recreation Rendezvous 180 Longueville Rd, Lane Cove Phone: Website: www. lanecovenorthside.com.au Hours: Mon-Sat 9:00am-:400pm Assistance to adults with disabilities to access and participate in recreation activities. 28 DISABILITY