NSW Bereavement Counselling Services Directory

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1 NSW Bereavement Counselling Services Directory 2014 Last Update: Sept 2014! Produced!on!behalf!of!the!NSW!Bereavement!Coordinators!Network!

2 Table of Contents Eastern Sydney JewishCare Chessed Grief Loss & Bereavement Program Woollahra p. 3 Sacred Heart Health Service Darlinghurst p. 4 Sydney Children s Hospital, Bereavement Support Services Randwick p. 5 Inner West Sydney LHD Bereavement Counselling Service Concord p. 6 SIDS and Kids Rozelle p. 7 Department of Forensic Medicine, Sydney Glebe p. 8 Northern Suburbs HammondCare / Northern Sydney LHD, Palliative Care Bereavement Service Greenwich p. 9 Southern Suburbs Calvary Bereavement Counselling Service Kogarah p. 10 Kid s Cancer Centre Bereavement Service Randwick p. 11 Western Sydney Westmead Children s Hospital, Bereavement Support Service Westmead p. 12 HammondCare / South West Sydney LHD Prariewood p. 13 Western Sydney LHD Palliative Care Bereavement Counselling Service Mt. Druitt p. 14 Catholic Cemeteries & Crematoria Bereavement Consultancy Lidcombe p. 15 Central Coast Central Coast Palliative Care Bereavement Service Long Jetty p. 16 Southern Highlands Southern Highlands Bereavement Care Service Bowral p. 17 Page 2 of 17

3 JewishCare Chessed Grief Loss & Bereavement Program Address: PO Box 647 Bondi Junction, NSW 1355 Phone: (02) Saber St Woollahra NSW, 2025 Sydney Metro Eligibility Criteria Bereaved adults and children Non-death related Grief & Loss Child Young Person Self-referral preferred but not essential. Interpreters Yes. Russian/Hebrew Cost Affordable sliding scale pm (Some extensions can be negotiated on occasions) Bereavement Support Service (geographical limitations) Education Training Consultation to the general public and other Health Professionals Page 3 of 17

4 Sacred Heart Health Service, Bereavement Counselling Service Address: SHHS 170 Darlinghurst Rd, Darlinghurst, NSW 2010 Phone: (02) Burton St, Darlinghurst, NSW 2010 East Sydney, Eastern Suburbs, Eastlakes, Botany, Mascot, Maroubra to La Perouse Eligibility Criteria Adult family and friends of people who died at Sacred Heart, St Vincent s Hospital, Prince of Wales Hospital Bereaved adults living in the eastern Sydney area Bereaved adults living outside the area but the deceased died within the area Counselling available regardless of the cause of death Individual Self- referral pm Some extensions can be negotiated on occasions Education Training Consultation to the general public and other health professionals Page 4 of 17

5 Sydney Children s Hospital, Bereavement Support Services, Department of Pain Medicine & Paediatric Palliative Care Address: Sydney Children s Hospital, High St, Randwick NSW 2031 Danielle Beston, Bereavement Co-ordinator Norm Kelk, Palliative Care Social Worker Phone: (02) Sydney Children s Hospital, High St, Randwick NSW 2031 Counselling available to any family of a child known to Sydney Children s Hospital Availability of home visits limited by distance to Sydney Children s Hospital Eligibility Criteria Bereaved parents, sibling, and grandparents of children who have died at Sydney Children s Hospital and/or who have died in the community and were known to the Palliative Care Service. Individual, couple, child, family Telephone Face-to-face Home visits Referrals accepted from multiple sources: Paediatricians, GP s, Staff Specialists; self-referral from parents. Mon Fri, 8:30am 5pm Education for health professionals, community groups etc. Consultation regarding paediatric grief & loss Page 5 of 17

6 Sydney Local Health District Bereavement Counselling Service Address: Concord Hospital, Hospital Rd, Concord, NSW 2139 Phone: (02) Concord Hospital Royal Prince Alfred Hospital Croydon Health Centre Inner West Sydney. Eligibility Criteria Family and friends of someone who died at SLHD Bereaved adults living in the Sydney Local Health District. Bereaved adults living outside the area but the deceased died within the area. Counselling available regardless of the cause of death. Self-referral preferred pm Education Training Consultation to the general public and other Health Professionals Page 6 of 17

7 SIDS and Kids Address: P.O. Box 488 Rozelle, NSW, 2039 Phone: or (02) Level 1 Building 125. Corner of Church and Glover Streets, Lilyfield NSW 2040 NSW, VIC & QLD Nil Eligibility Criteria Parents and all family members who experience the death of a baby or young person during pregnancy, birth and infancy up to age 6 years of age and 18 years in rural areas. Face to face and phone Individual Central Intake Self- referral preferred but Health worker referral with client s consent accepted Interpreters Cost Nil for all services p.m. office hours plus 24 hour bereavement support Line 24 hour bereavement support line Support groups Internet bereavement support forum Memorial services Education to health professionals and community groups Newsletter Support Literature Page 7 of 17

8 Department of Forensic Medicine, Sydney (NSW Forensic & Analytical Science Service - FASS) Forensic Counselling Service Address: 50 Parramatta Road, Glebe, NSW 2037 Phone: (02) Parramatta Road, Glebe, NSW 2037 Greater Sydney Metropolitan Nil Eligibility Criteria Bereaved family and friends of someone whose death is reported to the NSW State Coroner and the DOFM Sydney Adults bereaved from Coronial death. Individual Self referral preferred Interpreters No (telephone interpreter may be available) Cost Nil for all services 7:00 am 6:00 pm The Support after Suicide Program (SASP) including a monthly support group; a newsletter and access to on-going counselling support from the SASP counsellor/ forensic counsellors Telephone information and support about forensic and coronial processes Training and education to professionals Page 8 of 17

9 HammondCare / Northern Sydney Local Health District, Palliative Care Bereavement Service Address: c/o Greenwich Hospital River Road, Greenwich, NSW 2065 Phone: (02) Several locations including: Greenwich Hospital, Greenwich, NSW Neringah Hospital, Wahroonga, NSW. Northern Beaches Palliative Care Service, Mona Vale, NSW In case of exceptional access issues counselling can also be provided at the clients home. NSLHD Outside NSLHD Eligibility Criteria Family and friends of someone registered with the NSLHD Palliative Care Service Bereaved adults living in the area where the deceased died a following palliative care death. Young Person Self-referral preferred but not essential. Referral from professionals of person who died in palliative care pm (Some extensions can be negotiated on occasions) Education Training Consultation to the general public and other Health Professionals Bereavement volunteer support Page 9 of 17

10 Calvary Bereavement Counselling Service Address: PO Box 261, Kogarah, NSW 1485 Phone: Ercildoune Ave Kogarah NSW In case of exceptional access issues counselling can also be provided at the clients home. St George and Sutherland Shires. Belmore Clemton Park Earlwood Padstow Padstow Heights Revesby Roselands Turrella Wolli Creek Eligibility Criteria Family and friends of someone who died at Calvary Health Care Sydney (including children and young people aged 3.5 yrs and older). Bereaved adults living in the area bound by Kyeemagh to the north, Bundeena to the South, Riverwood to the west and the ocean seaboard to the east. Bereaved adults living outside the area but the deceased died within the area. Counselling available regardless of the cause of death. Child Young Person Self-referral preferred but not essential pm (Some extensions can be negotiated on occasions) Education Training Consultation to the general public and other Health Professionals Lending library Page 10 of 17

11 Kid s Cancer Centre Bereavement Service Address: Sydney Children s Hospital High St., Randwick, NSW 2031 Phone: (02) Service delivery - primarily via home visit South East Sydney, Illawarra region, ACT, North Coast, NSW and some North Western regions Eligibility Criteria Families of those children treated for cancer/blood disorders at Sydney Children s Hospital. Child Young Persons Self-referral preferred but not essential. Interpreters Cost Free Flexible Education Consultation to the general public and other Health Professionals Palliative support and counselling Page 11 of 17

12 Westmead Children s Hospital, Bereavement Support Service, Department of Pain Medicine & Palliative Care Address: Phone: Natasha Samy, Bereavement Coordinator Children s Hospital at Westmead Hawkesbury Rd., Westmead Counselling available to any family of a child known to the Palliative Care service at CHW Nil Eligibility Criteria Bereaved parents, siblings, grandparents of children who have died (child must have been a patient of the Palliative Care Service) Individual Child Group Telephone Home visits are available Self-referral preferred but referrals also accepted from professionals. Mon-Fri, 8am-5pm. Face to face and telephone support groups Education for health professionals, community groups etc. Consultation regarding paediatric grief and loss Page 12 of 17

13 HammondCare / South West Sydney Local Health District, Palliative Care Bereavement Service Address: Locked Bag 82, Wetherill Park, NSW 2164 Phone: Ph.: (02) Fax: (02) Braeside Hospital, 340 Prairievale Rd., Prairiewood, NSW 2176 In case of access issues counselling can also be provided in a SWS LHD Community Health Centre closer to the bereaved, or, in exceptional circumstances, at their home. SWS LHD Anywhere outside of SWS LHD Eligibility Criteria Family and friends of anyone who was registered with the SWS LHD Palliative Care Service and died at home, in a hospital or a nursing home. Bereaved family and friends of anyone who died in another Palliative Care Service but lives within SWS LHD. Adults/Older Adults Young people (16-25) No time limit Self-referral preferred but health worker referral with client s consent would be considered Mon., Tue., Thurs. Education/Training/ Consultation to health workers, community organisations and the general public. Page 13 of 17

14 Western Sydney Local Health District Palliative Care Bereavement Service Address: c/o Mt Druitt Palliative Care Unit 75 Railway St Mt Druitt NSW 2770 Phone: (02) Several locations including: Mt Druitt Palliative Care Unit, 75 Railway St, Mt Druitt NSW 2770 Westmead Hospital, Hawkesbury and Darcy Rds, Westmead NSW 2145 In the event of exceptional access issues counselling can also be provided in the client's home Western Sydney Local Health District (Auburn, Blacktown, Baulkham Hills, Holroyd and Parramatta Local Government Areas). Eligibility Criteria Bereaved family members and friends of someone who has died and was known to the Palliative Care Service in Western Sydney Local Health District (either in hospital or in the community through linkage to a Palliative Care Community Nurse Specialist). Individual Telephone Self-referral preferred. 8am-5pm, Monday to Friday. Education/Inservices Information, resources and referral Consultation Page 14 of 17

15 Catholic Cemeteries & Crematoria Bereavement Consultancy Address: Phone: Barnet Avenue, Rookwood, NSW 2141 PO Box 10 Lidcombe, NSW 1825 (02) (m) Patricia Thomas Catholic Cemeteries & Crematoria Office Barnet Avenue, Rookwood Sydney Metropolitan Area & Greater Western Sydney Region & service to bereaved home and community organisations Eligibility Criteria Bereaved adults/children/communities Parishes Schools and communities Self or Community Referral Interpreters Can be arranged Cost Nil Flexible and can be arranged Face to face and telephone Formation Education/ Resources/ Training /Consultation to community groups Funeral Directors/ Individual & Community Spiritual Direction Referral & Consultation to parish/ church/religious groups/community organisations and general public Volunteer Support Bereavement Groups Bereavement Retreats/Memorials Page 15 of 17

16 Central Coast Palliative Care Bereavement Service Address: PO Box 6088 Long Jetty NSW, 2261 Phone: (02) Palliative Care Building, back of Long Jetty Hospital Site 64 Wyong Road, Killarney Vale, NSW Grevillea Cottage (South) 19 Kingsley Avenue, Woy Woy, NSW. Primrose Cottage (North) 5 Cooranga Road, Wyongah, NSW In case of exceptional access issues counselling can also be provided at the clients home. Central Coast Region: from the northern side of the Hawkesbury River. Covering: Gosford, Pearl Beach, Woy Woy, Box Head, The Entrance, Wyong, Summerland Point, Lake Munmorah. Wyee, Morisset, Swansea, Catherine Hill Bay. Eligibility Criteria Family and friends of someone who died through the Central Coast Palliative Care. (including children and young people aged 5 yrs and older). Bereaved adults living in the area Bereaved adults living outside, but the deceased died within the area. Counselling available regardless of the cause of death. Child Young Person Self-referral or through our follow-up process for Bereaved of someone who died in Palliative Care. GP Referral for any death occurring outside of Palliative Care pm Monday to Friday. Volunteer Support Bereavement Groups (Northern & Southern cottages) Education Training Consultation to the general public and other Health Professionals Page 16 of 17

17 Southern Highlands Bereavement Care Service Address: Cottage Hospital Building. Bowral Hospital. BOWRAL NSW 2576 Phone: (02) Cottage Hospital Building. Bowral Hospital. BOWRAL NSW 2576 Wingecarribee and Wollondilly Shires Eligibility Criteria and families who have experienced a bereavement who are in the terminal phase of illness, and their families Child Young Person Self referral preferred Interpreters Cost Sliding scale of contribution suggested. The service can be a free service where there is a need pm Education Training Consultation to the general public and other Health Professionals Lending library Page 17 of 17

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