Publication Order Form Office of Publications, Design & Editing 1625 N. Market Blvd., Suite N-112 Sacramento, CA 95834
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1 Publication Order Form Office of Publications, Design & Editing 1625 N. Market Blvd., Suite N-112 Sacramento, CA Publications may be ordered one of three ways. Choose the one that s easiest for you! Fill out and submit online: Print this form, fill it out, and mail to: Fill in your information, choose Department of Consumer Affairs your publications, and select the Offce of Publications, Design & Editing (PDE) Send Order Now button 1625 N. Market Blvd., Suite N-112 to submit your request. Sacramento, CA Send Order Now Call to request publications: (866) (toll-free) or (916) Name Mailing Address City State Zip Phone (optional) All publications are free. Limit 5 copies per title per person. Bulk orders may be available to community-based organizations based on stock on hand. Updated August 2014 PUBLICATION TITLE d * Quantity Accountancy, Board of California Board of Accountancy: Who We Are Dec 09 N Consumer Assistance Booklet 2012 Y Acupuncture Board A Consumer s Guide to Acupuncture & Asian Medicine Apr 08 K, C Y Arbitration Certification Program Lemon-Aid for New Car Buyers 2014 S Y California s Certified Arbitration Programs 2014 S Y
2 PUBLICATION TITLE Architects Board Consumer s Guide to Hiring an Architect June 12 Y Consumer Tips for Design Projects 2012 N Automotive Repair, Bureau of A Consumer s Guide to Automotive Repair in California June 11 S Y Auto Body Inspection Program July 12 Y Some Things You Need to Know About Smog Check in California Sep 2012 Y Summer Driving Tips for Getting Your Car in Shape June 08 Y Summer Maintenance Tips June 09 Y Winter Driving Tips Dec 11 Y Barbering & Cosmetology, Board of Board of Barbering & Cosmetology General Brochure Feb 09 Y Barbering: A Tradiiton in Excellence 2013 Y Barbering Fact Sheet July 07 Y Chemical Hair Care Services Fact Sheet July 07 Y Complaint Proccess Fact Sheet July 07 V Y Consumer Guide to Barbering and Cosmetology Services May 06 S, V English only Cosmetology: Beauty at its Best 2013 Y Electrolysis Fact Sheet July 07 Y Electrology Safety Tips 2012 Y Esthetics: Beauty is About Being Comfortable in Your Own Skin 2013 Y Esthetics Fact Sheet July 07 V Y In-Home Services Fact Sheet July 07 Y Manicure and Nail Salon Services Fact Sheet July 07 V Y Manicuring: Where Quality and Safety Go Hand-in-Hand 2013 Y Mole Removal Fact Sheet 2010 V Y Pedicure Safety Tips 2013 Y Whirlpool Footspa Safety July 07 V Y Behavioral Sciences, Board of Professional Therapy Never Includes Sex 2011 S Y Self-Empowerment: Choosing a Mental Health Professional in California Jan 08 K, S Y A= Armenian Ch=Chinese Hm=Hmong K=Korean M=Mandarin R=Russian S=Spanish T=Tagalog V=Vietnamese
3 Cemetery and Funeral Bureau For Peace of Mind... Funeral and Cemetery Arrangements May 12 Y Consumer Guide to Cemetery and Funeral Purchases 2013 S Y Pre Need Q & A 2008 Y Contractors State License Board 10 Tips for Making Sure Your Contractor Measures Up Aug 13 Ch, K, S, R, V Y A Consumer s Guide to Asbestos 2013 Y A Consumer s Guide to Filing a Small Claims Court Construction Claim Jan 11 N A Consumer s Guide to Filing Construction Complaints June 13 S Y A Homeowner s Guide to Preventing Mechanic s Liens Jan 06 S N After a Disaster-Don t Get Scammed! 2009 S Y Before You Dive Into Swimming Pool Construction Nov 09 Y Choosing the Right Landscaper 2011 Y Owner-Builders Beware! Know Your Responsibilities July 10 S Y Terms of Agreement: A Consumer s Guide to Home Improvement Contracts Sept 12 Y Tips for Hiring a Roofing Contractor Sept 08 S Y Traveling Contractor Scams Tip Sheet Apr 08 Y What Is a Stop Order? Jan 12 Y What Seniors Should Know Before Hiring A Contractor Aug 10 S Y What You Should Know Before You Hire A Contractor Nov 07 Ch, K, S, T, V Y To order publications directly from CSLB, go to Electronic and Appliance Repair, Home Furnishings and Thermal Insulation, Bureau of Consumer Guide to the Bureau of Electronic and Appliance Repair, 2012 S Y Home Furnishings and Thermal Insulation General Information/Misc. Telemarketing Scams: What to Know Before You Pick Up the Phone 2014 Y California Tenants: A Guide to Tenant and Landlord Rights and Responsibilities Apr 10 S online only Y Can the Trash Talk: How to Cut Down or Stop Unwanted Phone, Fax, Mail or Ads Apr 10 S Y Complaint Resolution Program Apr 08 S Y
4 Consumer s Guide to Healthcare Providers Jan 2014 S Y Department of Consumer Affairs: Who We Are and What We Do March 2014 S Y Don t Be Swayed: Savvy Shopper s Guide to Advertising Jan 10 Y Information is Power! Nov 08 Y Need Help With a Consumer Problem? Call Us! May 10 S Y Senior Scambuster Kit May 11 S Y Telemarketing Scams: What to Know Before You Pick Up the Phone 2014 Y The Small Claims Court: A Guide to Its Practical Use May 11 S Y What to Do if the Debt Collector Calls May 11 Y Your Voice is Powerful! Learn What You Can Do to Solve Complaints July 09 S Y Guide Dogs for the Blind, Board of What s So Special About Guide Dogs? Apr 07 Y Guide Dog Board Jan 10 N Landscape Architects Technical Committee Selecting a Landscape Architect for Residential Projects NONE Y Legal Guides CR-6 Consumer Rights in Electronic Fund Transfers Dec 08 Y CR-7 How to Withhold a Payment on a Credit Card Aug 09 Y CR-8 How to Correct a Credit Card Billing Error Aug 09 Y CR-9 Credit Repair Services Apr 09 Y H-1 Regulation of Homestead Filing Services Mar 10 Y K-4 Foreign Language Translation on Consumer Contracts Jan 10 Y K-6 Consumer Transactions With Statutory Contract Cancellation Rights Jan 10 Y K-9 Consumers Right to Cancel Home Solicitation Contracts Sept 10 Y K-10 Contracting with a Contractor: Homeowner s Right to Cancel Jan 10 Y LT-2 Rent Increases: Basic Information for Tenants Jan 10 Y LT-4 How to Get Back Possessions You Have Left in a Rental Unit Jan 10 Y LT-8 Landlords and Tenants Responsibilities for Habitability and Repairs Sept 09 Y M-1 Checklist of Significant California and Federal Consumer Laws July 07 Y S-6 Display of Return Policy by Retail Sellers June 2012 Y S-10 Rent-to-Own Transactions in California Dec 98 Y S-11 FAQs and Tips on Gift Certificates and Gift Cards Dec 10 Y U-1 Rules for Promotional Giveaways Sept 10 Y A= Armenian Ch=Chinese Hm=Hmong K=Korean M=Mandarin R=Russian S=Spanish T=Tagalog V=Vietnamese
5 U-2 Rules Prohibiting Lotteries July 08 Y U-3 Rules for Operation of Contests and Sweepstakes Mar 10 Y U-4 Rules on Conditional Offer of Prizes or Gifts July 08 Y W-9 When Your Health Club Closes Jan 10 Y W-10 Overview of California s Health Studio Services Contract Law May 09 Y Medical Board A Patient s Guide to Blood Transfusions May 09 S Y How Complaints are Handled Feb 08 S Y Information and Services for Consumers Mar 09 S Y Most Asked Questions About Medical Consultants May 08 S Y Questions and Answers About Investigations Feb 08 S Y Tip Sheet 2000 A, Ch, Hm, K, R, S, V Y Naturopathic Medicine Committee A Consumers Guide to Naturopathic Medicine July 2014 Y Optometry, Board of Focus on Your Eyes: What to Expect at an Eye Examination 2011 Y Cosmetic Contacts: Change the Look of Your Eyes Safely and Legally 2011 Y California State Board of Optometry: Focus on Consumer Protection 2011 Y Pharmacy, Board of Are the Drugs You Buy Real or Fake? May 12 N Bringing Prescription Drugs Into the U.S. from Foreign Countries Sept 10 Y Counterfeit Drugs: Protect Yourself From Fakes Jan 2013 Y Diabetes: Engage Your Health Team! Mar 06 Ch, S, V Y Did You Know? Oral Health Information Mar 06 Ch, S, V Y Do You Understand the Directions on Your Rx Medicine Label? Sept 10 Y Ever Miss a Dose of Your Medicine? Here are Some Tips Mar 06 Ch, S, V Y Generic Drugs: High Quality, Low Cost Mar 06 Ch, S, V Y Is Your Medicine in the News? Mar 06 Ch, S, V Y Lower Your Drug Costs So You Can Keep Taking Your Medicine Mar 06 Ch, S, V Y Measuring Liquid Medicine Nov 08 Y Splitting Pills: Understanding the Benefits and Risks Jan 2013 Y Thinking of Herbals? Mar 06 Ch, S, V Y Traveling Medicine Chest Oct 08 Y
6 Vaccinations and Travel Outside the U.S. Oct 08 Y What You Should Know Before Buying Prescription Drugs on the Internet Sept 10 Y What s the Deal With Double Dosing? Mar 06 Ch, S, V Y Physician Assistant What is a Physician Assistant? Sept 2013 S Y Podiatric Medicine Diabetics: Keep an Eye on Your Feet Aug 08 S Y Doctors of Podiatric Medicine...Keeping America on the Move June 11 S Y Information for Consumers July 2013 S Y Information on Advertising Oct 07 Y You Don t Have to Live with Foot Pain: Orthotics Can Help Feb 08 S Y Professional Fiduciaries Bureau Do You Need a Professional Fiduciary? 2013 Y Private Postsecondary Education, Bureau for Success Starts Here 2013 Y Psychology, Board of For Your Peace of Mind: Guide to Psychological Services Feb 09 Ch, K, R, S, T, V Y Real Estate, Bureau of A Consumer Guide to Filing Real Estate Complaints (RE-51) Jan 2014 S Y California Bureau of Real Estate (RE-10) Nov 2013 S Y Preventing Real Estate Fraud: How to Protect Yourself and Your Home (RE-17) Mar 2014 S Y Reverse Mortgages: is e Right For You? (RE-52) Mar 2014 S Y Surviving the Real Estate Escrow Process in California (RE-23) Mar 2014 S Y Using the Services of a Mortgage Broker (RE-35) Apr 2014 Y The Bureau of Real Estate has many more publications that are not listed here. For a complete list and order form go to the CalBRE website at CompleteListPublications.html A= Armenian Ch=Chinese Hm=Hmong K=Korean M=Mandarin R=Russian S=Spanish T=Tagalog V=Vietnamese
7 Registered Nursing, Board of Enforcement Division Feb 2013 Y Protecting California s Healthcare Consumers Feb 2013 Y Registered Nurses in Recovery Feb 2013 Y Respiratory Care Board Home Care Brochure Apr 06 N Unlicensed Practice Alert Apr 06 N Security and Investigative Services, Bureau of A Consumer s Guide to Repossession Practices Feb 08 Y A Guide to the Bureau of Security and Investigative Services Oct 07 S Y Consumer Guide to Alarm Companies 2011 Y Hiring a Private Patrol, Alarm, or Private Investigator Service Aug 00 Y Locksmith Consumer Tips 2011 Y Speech-Language Pathology and Audiology and Hearing Aid Dispensers Board Mail Order/Internet Hearing Aids (Info sheet 5) NONE Y Warranty Provisions on Hearing Aids (Song-Beverly Act) NONE Y Structural Pest Control Board Questions and Answers About Fumigation Dec 2013 Y Quaetions and Answers About Termites Dec 2013 Y Telephone Medical Advice Services Medical Advice by Phone? License Required Y Veterinary Medical Board Protect Your Pet: Know Your Veterinary Healthcare Team! Jan 09 Y What You Need to Know (Info card) Jan 09 Y Who s Who in the Veterinarian s Office Jan 09 Y
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