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2 We ve compiled some stats and facts to help you understand more about our company, solutions, expertise and experience.

3 16,000 financial institutions and businesses worldwide trust Fiserv to help them solve complex business challenges. Our mission is to provide integrated solutions that enable best-in-class results for our clients, and we deliver on that promise every day. Through deep expertise and proven success in Payments, Processing Services, Risk & Compliance, Customer & Channel Management and Insights & Optimization, we can help you: Increase Revenue Decrease Operational Costs Mitigate and Manage Risk Drive Profitability Grow Your Business 1

4 Proof Points Some quick facts about Fiserv: #1 online banking by Mercator Advisory Group #1 provider of electronic bill payment and presentment by Aite Group #1 #1 biller direct and walk-in payment provider in the United States by Aite Group compliance monitoring and control software by Operational Risk & Regulation magazine Twice named "Category Leader" in Chartis RiskTech Quadrant for enterprise fraud management and anti-money laundering solutions Top 10 on the FinTech 100, published by American Banker, Bank Technology News and IDC Financial Insights Top 10 on the Chartis RiskTech100 Rankings Named one of the Top 50 Service Providers by Mortgage Technology 2012 Best Practices Award for Enterprise Data Management Strategies by TDWI (The Data Warehousing Institute) More than 20 billion digital payment transactions managed in 2012 U.S. market leader in account processing services 1 in 3 U.S. financial institutions rely on Fiserv for account processing solutions and expertise 60 million consumers using Fiserv-powered online banking services More than 11 billion credit, debit and ATM card transactions processed in 2012 U.S. market leader in ACH processing services Largest independent U.S. check processor 1 5 out of every checks written Microsoft Alliance ISV Industry Partner of the Year, Financial Services, 2012 First payments network enabling secure online debit transactions using a PIN 2

5 SWIFTReady Reconciliation Certified for 13 years Fiserv supports 79 percent of the Unified Managed Account (UMA) Industry Fiserv supports 1.3 million accounts in the Separately Managed Account (SMA) program space XCelent Customer Base 2012 Award for anti-money laundering and anti-fraud solutions by Celent Best in Class rating for Financial Crime Risk Management (FCRM) in the CEB TowerGroup 2012 Anti-Money Laundering Technology Review Best Financial Crime Prevention supplier by Banking Technology magazine Best in Class in financial crime prevention by Aite Group Best in Class for mobile banking for the second year in a row by Javelin Strategy & Research Best Electronic Commerce Provider by Global Finance magazine Best AML Compliance Solution Provider by Waters Rankings 2012 Best Mobile Banking Project Award 2013 from The Asian Banker, along with ACLEDA Bank Plc. Best Core Banking Implementation for Small-sized Banks Award 2012 from The Asian Banker, along with Panin Bank The only provider to offer in-house and outsourced branch, merchant, teller, ATM, consumer and mobile deposit capture all on a common Web platform 2012 FICO Decision Management Awards for Fraud Control Also ranked in: Forbes Global 2000, InformationWeek 500, NASDAQ 100 and Software 500 3

6 Solutions for a Digital and Connected World With 16,000 clients in more than 80 countries, 21,000 associates and 700 solutions, Fiserv is a leading global provider of financial services technology. Fiserv has been publicly traded on the NASDAQ Global Select Market under the symbol FISV for 27 years. In 2012, Fiserv generated $4.5 billion in total revenue. We deliver innovation across a breadth of competencies: Payments Solutions for optimizing all aspects of the payments mix to help create efficiency and drive growth ACH Solutions ATM Solutions Bank Platforms Biller Solutions Card Solutions Case Management & Resolution Convergent Payments Solutions Credit & Debit Solutions Credit Union Platforms Currency Supply Chain Management Electronic Billing & Payment Solutions Float Management Solutions Item Processing Solutions Mobile Solutions Output Solutions Payments Network Payments Performance Management SM Personal Payments Services Prepaid Solutions Remittance Solutions Source Capture Solutions Treasury Management Walk-In Solutions Processing Services Solutions for reliably and securely managing account-based transactions Account Processing Solutions ATM Solutions Bank Platforms Biller Solutions Card Solutions Credit & Debit Solutions Credit Union Platforms Electronic Billing & Payment Solutions Institutional Management Item Processing Solutions Lending Solutions Output Solutions Prepaid Solutions Remittance Solutions Wealth Management Risk & Compliance Solutions for proactive risk prevention and mitigation Bank Platforms Credit Union Platforms Financial Control Solutions Financial Crime Risk Management Financial Performance Management Financial Risk Management Institutional Management Lending Solutions Wealth Management Customer & Channel Management Solutions for attracting, retaining and growing customer relationships Account Aggregation Services Bank Platforms Biller Solutions Branch Solutions Credit Union Platforms Electronic Billing & Payment Solutions Lending Solutions Loyalty & Reward Solutions Marketing Communications Mobile Solutions Online Banking Solutions Output Solutions Personal Payments Services Walk-In Solutions Wealth Management Insights & Optimization Solutions for transforming data from information to actionable business insights Account Aggregation Services Bank Intelligence Solutions Business Technology Services Currency Supply Chain Management Enterprise Content Management Information Management Solutions Payments Performance Management SM Revenue Enhancement Solutions Solutions endorsed by The American Bankers Association endorses many solutions from Fiserv, including all of its banking platforms, item processing and clearing, ATM and debit processing, currency management and deposit reclassification solutions, and selected fraud and compliance solutions. 4

7 Innovation and Insights Fiserv creates with purpose. We make it our business to understand market trends and share our knowledge with you. Fiserv conducts proprietary research and shares key learnings with clients as a value-added service. Among our recent findings are: The gap between the number of online households and online banking households continues to shrink, with only 17 percent of households with Internet access saying they do not use online banking Tablet ownership is on a rapid growth curve, paving the way for increased tablet banking. Forty-eight percent of current tablet owners accessed online banking through a tablet in 2012 The number of mobile banking users grew by 33 percent to nearly 25 million households in 2012, with the greatest growth reported among Gen X Nearly one third of person-to-person payments are being made online Seventy-nine percent of Americans report they would be open to using a person-to-person payment service from their bank, with 64 percent saying they would prefer to send money electronically using a secure person-to-person payment service from their bank versus writing a check When it comes to mobile billing and payment, consumers expect choices including access via mobile browsers and device apps that support multiple funding options as well as having access across multiple devices and operating systems Seventy-six percent of consumers who visit a biller's site via a mobile device want to pay their bill via a mobile browser or app, while 66 percent want to view bill information We host virtual events and provide timely insights from our knowledgeable professionals on a wide range of topics. The Fiserv Resource Center features case studies, point of view papers, webcasts, best practices guides, white papers and brochures that can help your business keep up with the digital transformation of the financial services industry For access to our resources, visit or ask your Fiserv representative for more information on the latest events and resources We host an online community for senior executives to stay plugged in to financial services innovations. The Fiserv Boardroom Series helps busy senior executives stay abreast of hot topics and key trends via dynamic videos, executive briefing papers, a weekly market roundup of news and access to Fiserv subject matter experts For more information, visit 5

8 Fiserv, Inc. 255 Fiserv Drive Brookfield, WI Fiserv, Inc. or its affiliates. All rights reserved. Source Capture Solutions and Bank Intelligence Solutions are registered trademarks and Payments Performance Management is a service mark of Fiserv, Inc. Other products referenced in this material may be trademarks or registered trademarks of their respective companies COL 07/13

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