The ANZ Bank. Telco, Media & Entertainment Group Who We Are. March 2002
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1 The ANZ Bank Telco, Media & Entertainment Group Who We Are March 2002
2 Our Bank Who We Are Our Values Our Strategy How We Are Organised Our Business - An Overview - Focus on Corporate & Institutional Customers Telco, Media & Entertainment Group - TME How We Are Organised - Our TME Agenda - Delivering a Seamless Banking Service - Full Suite of Bank and Investment Banking Products - Customer Satisfaction - Our Track Record Recognition of Our Performance Page 2 Telco, Media & Entertainment Group
3 Who We Are Established 1835 One of s 4 major banks s 6th largest company by market capitalisation 81,000 business customers 4 million personal customers across & New Zealand Amongst the top 100 banks in the world Financial assets exceeding A$180billion CREDIT RATINGS MOODYS S&P Short Term Debt P-1 A1+ Long Term Debt Aa3 AA- INFORMATION Representation World 1,056 1,087 1,147 1,205 1,473 No. of employees - World 22,501 23,134 30,171 32,072 36,830 No. of shareholders 181, , , , ,450 Page 33 Page 3 Telco, Media & Entertainment Group
4 Our Values Put our customers first CEO John McFarlane Perform and grow to create value for our shareholders Lead and inspire each other Earn the trust of the community Breakout, be bold and have the courage to be different Page 44 Page 4 Telco, Media & Entertainment Group
5 Our Strategy Specialisation 16 businesses Detailed reporting Specialist competition Partnering e Transformation Automated delivery Human interaction Highest % penetration Significant cost saving Perform Ensuring best in class performance for shareholders, Customers, staff and the community Grow Demonstrating strong growth momentum in core businesses Positioning ourselves in attractive high growth categories Breakout Being bold and different A high performance culture with a human face Technological leadership Strong domestic and regional strategic position Page 55 Page 5 Telco, Media & Entertainment Group
6 How We re Organised CEO John McFarlane Corporate Roger Davis Personal Peter Hawkins Corporate Centre Global Insitutional Banking Bob Edgar Global Transaction Services Corporate Banking Bob Edgar Global Financial Markets Wealth Managment Metro Banking Mortgages Regional Banking Risk Management Technology People Global Capital Markets Global Structured Small/Medium Business ANZ Investments Global Cards NZ Consumer Pacific Asset 16 businesses Focus on specialisation, e-transformation and growth Partnership product delivery model Page 66 Page 6 Telco, Media & Entertainment Group
7 Our Business An Overview Corporate Financial Services brings together all of the businesses that serve our corporate customers globally such as Global Institutional Banking, Corporate Banking, ANZ Investment Bank and Global Transaction Services Global Institutional Banking services one-third of /New Zealand corporates and provides international commercial banking products to leading corporates across the Middle East, South Asia and Asia Pacific Within CIB we have segmented our customer relationships into industry sectors, enabling us to build a comprehensive understanding of our customers and the industries in which they operate. One of these is the Telco, Media & Entertainment Group We are a relationship driven bank with: - A full suite of traditional and investment banking products - A solutions driven, innovative approach Page 77 Page 7 Telco, Media & Entertainment Group
8 Our Business Focus on Corporate & Institutional Customers Roger Davis Group Managing Director Customers Products Bob Edgar C&IB Grahame Miller ANZIB Carole Anderson Telco, Media & Entertainment David Hewett Retail & Distribution Food, Beverages & Agribusiness Infrastructure & Utilities Property & Construction Corporate Banking Global Institutional Banking Business Services Contracting/Health Natural Resources Manufacturing Financial Institutions & Government Asia Financial Markets Capital Markets Primary Markets Derivatives Fixed Interest Fin. Institutions Sales Structured Project Structured Leveraged Corporate Export Financial Products Global Transaction Services Cash Management Trade Sales & Service Custodian Services Marketing & Strategy Leasing & Tax Based Agency Services Business Sales Traditional strong focus on corporate and institutional customers Relationship and product focus Partnerships recognise customers strengths in specific financial services niches A pan-regional Asian focus Page 88 Page 8 Telco, Media & Entertainment Group
9 Telco, Media & Entertainment Group ( TME ) TME is recognised as a market leader in the provision of banking solutions to /New Zealand telco and media companies TME s role is to understand client s business and financial objectives, to develop unique value-added solutions TME executives are the key contact points within ANZ - ensuring that the full range of ANZ s investment banking skills are focused on providing an integrated solution to our clients financial needs We have had a long association and an on the ground presence in the telecommunications, media & entertainment sectors in and globally through a dedicated team of individual experts located in London, New York and Singapore Page 99 Page 9 Telco, Media & Entertainment Group
10 TME How We Are Organised David Hewett Head of TME Australasia Global David Hewett Head of Telco, Media & Entertainment Group Jim Goold Divisional Director Global Media & Telecoms Alan Huse Director Telcos & Media Melbourne George Giovas Associate Director Sydney Geoff Robb Director Media & Entertainment Sydney Michael Lau Director Telcos & Media Auckland Joe Gestetner Industry Analyst Melbourne Peter Pontidas Diector - London Global Media & Telecoms Rita Yeoh Relationship Manager Melbourne Michael Isaacs Relationship Manager Sydney Tina Uzunovski Relationship Manager Sydney Julie Kim Director - New York Global Media & Telecoms Graham Lees Assitant Relationship Manager Sydney Paul Sempere Director - Singapore Global Media & Telecoms TME has 10 relationship professionals in Australasia dedicated to customers in the telecommunications and media industries supported by a team of 9 credit and risk professionals Physically represented in Sydney, Melbourne Auckland New York, Singapore and London Page 10 Page 10 Telco, Media & Entertainment Group
11 Our TME Agenda Aim to be a Trusted Advisor to our customer relationships Maintain and sensibly build market position Better understanding of market universe/wallet ANZ way is the TME way Smart balance sheet usage Best practice product delivery and coordination Value add through human capital initiatives Execute strongly to bid for growth in human capital/balance sheet resources Page 11 Page 11 Telco, Media & Entertainment Group
12 Delivering a Seamless Banking Service Integrated Solutions Funds Management Leasing Telco, Media & Entertainment Industry focused specialists Segment research Customised financial solutions Relationship banking Credit Cards E- Commerce Financial Markets Capital Markets Global Structured Corporate Advisory Trade Transaction Banking Page 12 Page 12 Telco, Media & Entertainment Group
13 Full Suite of Bank and Investment Banking Products TME is responsible for the relationship management and delivery of the banks products and services to the customer Telco, Media & Entertainment Corporate Structured Transaction Banking Financial Markets Delivers Integrated Corporate & Investment Banking Solutions Key contact for clients Global Client Relationship Management Balance Sheet Credit Facilities Industry research and analysis Corporate Advisory Services Corporate Valuations Mergers & Acquisition Privatisation advisory services Retail Equity Dealings Option and Futures Trading Research Equity Underwriting Project Corporate Equity as principal Tax structuring, domestic and off-shore Senior debt arranging, underwriting and participation Cash Management Services Electronic Banking Bill Collection Cheque Outsourcing ecommerce Advisory Merchant Services Purchasing Cards Foreign Exchange Derivatives Capital Markets Activities Specialist Funds Management Money Markets Agency Securitisation Equity Swaps Complex Derivatives Page 13 Page 13 Telco, Media & Entertainment Group
14 Our Track Record ANZ has a reputation for innovative successful solutions Telstra/PCCW IP Backbone (Reach) US$1.5b Arranger Reach acquisition funding SingTel Optus Pty Ltd A$2b Joint Lead Arranger Multi-Option Syndicated Debt Facility Cables Telstra Saturn Limited NZ$900m Arranger Project financing for construction of national fibre optic/coaxial cable network Entertainment Village Roadshow Limited A$220m Lead Arranger and Underwriter General purpose funding facility Feb 2001 Dec 2000 Aug 2000 New Zealand Oct 2000 Network Ten Hutchison Telecom AAPT Limited Consolidated Press Holdings Limited Media A$700m Lead Manager Working Capital Facility A$425m Co-Arranger MTN Program Corporate Funding A$600m Arranger and Program Manager Combined CP/MTN Program Media A$1.5b Debt Adviser and Lead Arranger Syndicated corporate facility April 2001 Nov 2001 Aug 2000 Sept 2000 Page 14 Page 14 Telco, Media & Entertainment Group
15 Our Track Record ANZ has a reputation for innovative successful solutions Broadcasting Southern Cross Broadcasting (Aust) Pty Limited A$220m Lead Arranger and Underwriter Acquisition finance and general purpose funding facility SingTel Optus Limited A$65m Arranger and Underwriter Synthetic Lease & Receivables Purchase Financing of Internet Protocol Centre IP1 () A$65m Arranged and underwritten Construction of trans- fibre cable SingTel Optus Pty Ltd A$1b Lead Arranger Combined CP/MTN Program Oct 2000 April 2001 Dec 2001 Nov 1999 Broadcasting APN News & Media Limited A$850m Lead Arranger Acquisition of Wilson & Horton Cables Thuraya Satellite Communications Co. US$600m Arranger and Underwriter Financing of satellite communications services in the Middle East and Asia Cables Southern Cross Cables Network US$950m Lead Arranger, Underwriter and Bookrunner Syndicated Project Financing of submarine cable between, New Zealand & USA Telecom NZ Limited NZ$1.6b Lead Manager Financing for acquisition of 80% of AAPT Dec 2001 Aug 1999 Asia March 2001 /USA Sept 2000 New Zealand Page 15 Page 15 Telco, Media & Entertainment Group
16 Recognition of Our Performance Our domestic operations are recognised as competitively superior, having: the largest share of significant large corporate relationships 1 equal largest share of primary relationships among middle-market companies 2 highest relative level of customer satisfaction 2 consistently since This expertise has been highly recognised in the following formal awards: #1 Best Bank in US Global Magazine 1999 #1 Asia Pacific Bank of the Year Project International 2001 #1 Domestic Commercial Paper Asia Money 1999 #1 AUD/USD Currency Options Bank Risk Magazine 1999 #1 Best FX Bank of the Year INSTO Magazine 2000 #1 Arranger/Co-Arranger - Greater Asia Capital Data Loan 1999 #1 Interest Risk Management BRW/KPMG Poll 1998 #1 FX House All Round Excellence Asia Money 1999 #1 s Business Lender of the Year Personal Investor Magazine 2000 #1 Best Project Bank Asia Pacific Global Fin@nce #1 No. 1 Trade Services Provider in Australasia Brendon Wood International 1. Source 2000 Greenwich Associates 2. Source 2000 Roberts Research Page 16 Page 16 Telco, Media & Entertainment Group
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