OPERATOR - FACILITY ADDRESS - DATE
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1 . Facility Criteria (RFP).0 Location Characteristics Criteria Requirements 1 Ownership and Management: Please identify the owner(s) and managers of the property and indicate if there is on-site management. Please provide current financial statements and information about Operator as well as contact information for interviews if necessary. Location Description: Please describe location (i.e. Property owner, land and building sizes, construction dates, parking, office space and other relevant information)? Distance from nearest Flood Plain: Is this property located in a 100 year, 00 year flood plain? Please provide the approximate distance to the closest active flood plain? (Please include ALTA/FEMA map) Distance from Major Highways and Airports: Please provide the distance from which the Data Center is located relative to major highways, railways or airports? Describe Natural and Physical Security: Please describe the natural and physical security surrounding the perimeter of the Data Center (berm, bollards, etc.)? 7 Describe Onsite Security Measures: Please provide the methods and procedures of the onsite security detail relative to staffing, shift schedules and reporting structure? Describe Building Access Procedures: Please describe the methods and procedures by which a tenant would gain access to the facility and the layers of physical security (key card or biometric access required) from the first entry point within the Facility (Point #1 - External) to the tenant's designated computer space within the demised Tenants Data Center (Point # - Compute Space)? 8 Describe Access Procedures for Employees, Operators, Contractors: Please describe the operating procedures to gain access to the Data Center as an employee of the Landlord / Operator; as an approved contractor or third party representative of the Landlord / Operator; as an approved contractor or third party representative of the Tenant? 1
2 . Facility Criteria (RFP) 9 Describe Facility Condition: Please describe current Status and condition of Facility (Turn- Key / PoweredShell, etc )? Is the Data Center occupied? Please provide the current number of tenants? Customer Design Specifications Customer shall have the right to design and lay out rack configurations in the Premises. Dedicated or Shared Space: Is the Data Center space a shared footprint (Dedicated Computer Suites, Cages, Partially Demised Enclosures, etc.)? What is the method to spearate and isolate your tenants? 1 Describe Facility Loading Dock: Describe location of facility loading dock in relation to the main security access point into the Data Center. How are the loading docks monitored by security? 1 Data Center Staff Support Rooms: Describe the area available for permanent staff, i.e. conference rooms, break area, and workspace..1 Construction Criteria Requirements 1 Customer Day One Expectations: Please provide a description of what should expect to receive at mutual execution of the Lease and how and to what extent will Landlords "base building" improvements be delivered? (would like Condition of Premises for turn-key option, if applicable.). Historical Performance Criteria History 1 Outline Historical Data Center Outages: Have there been any data center wide outages or limited spot outages since the data center has been occupied? Have there been any other types of incidents that have affected the data center operations since the data center has been occupied? List and describe any data center outages that have happened at this facility in the past years? If an outage occurred, what steps have been taken to prevent a similar outage in the future? Outline Service Provider Data Center Outages: Have there been any service provider outages affecting multiple customers since the data center has been occupied? Outline Security Data Center Incidents: Have there been any physical or logical security incidents since the data center has been occupied?
3 . Facility Criteria (RFP) Describe Generator Test Failures: Have there been any failures during the testing of the generators since the building has been occupied? 7 8 Describe Your Experience Operating on Generator Power: Have you ever had to run on Generators? Describe HVAC Failures: Have there been any failures of the HVAC since the data center has been occupied? Natural Disasters: Have you been impacted by ANY Natural Disasters which were classed as Force Majeure Events? Disaster Impact List: List and describe any disaster that have affected the region where your data center is located in the last 10 years?. Architectural, Electrical and Mechanical Criteria Architectural, Electrical and Mechanical 1 Total Square Feet (SF): Please describe Size of the Facility (Total SF)? Total Rentable Square Footage (RSF): Please describe the size of the rentable Data Center space (RSF) currently available (server area)? Expansion Capacity: Please describe capability of Data Center expansion capacity (i.e., Data Center and all critical system environment)? Electrical Room Locations: Please describe the location of the high & medium voltage electrical rooms and switch gear that support the Data Center? 7 Describe Electrical Sub-Stations: Please describe the substation(s) that provide the electrical service and feeders to the Data Center? Electrical Sub-Station Configuration: What is the sub-station bus configuration? Describe Electrical Feeds to Data Center: Please describe the size and configuration of the electrical feeds that support the Data Center?
4 . Facility Criteria (RFP) 8 Describe the Transformer and Switchgear Configurations: Please describe the size and configuration of the medium voltage transformers and switch gear that supports the Data Center? Is the switch gear in an enclosed shelter within the physical perimeter of the Data Center? Mechanical Load Segmentation: Is the critical and mechanical load segregated by a dedicated Automatic Transfer Switch? Mechanical Redundancy: Please describe if the mechanical system is a centralized chiller plant will water cooled units or are DX units utilized throughout the facility. If a centralized chilled water plant is used, describe the configuration (N, N+1, N, or N+1) of the chiller plant, the piping system, the CRAC s and the total capacity (tonnage) of the chiller plant and each chiller. Please provide power redundancy configuration of Computer Room Air Conditioning (CRAC): Please provide the power redundancy configuration of the CRACs that support the rentable Data Center space. 1 Physical Data Center Clearance: Please describe slab to slab clearance within Data Center space. 1 1 Physical Height: Please describe clear height of ceiling within Data Center space from the raised floor level Raised Floor Depth: Please describe raised floor depth of Data Center space. Is the raised floor accessible by the customer or limited to access by the Data Center Staff? Do you utilize overhead cable trays? What is the size of the tiles, if there are tiles? Fire Rating: Please describe perimeter walls and doors fire rating? Fire Protection Systems: Please describe facility and Data Center space fire protection/suppression system? Fire Protection- Overhead Sprinklers: Please describe the design and model of the overhead sprinkler systems within Data Center space as well as proximity from the fusible link to the floor of the rentable Data Center space? Is the sprinkler system a pre-action system? 18 Ceiling Type: Please describe type of ceiling within Data Center space?
5 . Facility Criteria (RFP) 19 Dust Protection: Please describe methods to minimize dust as well as keep fireproofing material from flaking? 0 1 Auxiliary Equipment Within Data Center Space: Please describe any wall mounted equipment that may reside within the rentable Data Center space (EPO, Life Safety Kit, etc.)? Maximum Floor Loading: Please describe the floor-loading maximum of Data Center space? Structural Engineering Certification: Please describe structural engineering relationship to ensure structural analysis is performed to review reinforcement possibility? Seismic Engineering Certification: Please describe seismic installation design requirements within regions necessary? EMF Shielding: Is the Data Center space equipped with EMF Shielding as standard or as an option? Water Leak Detection System: Please describe water leak detection system?. Data Center Space Design Criteria Data Center Design 1 Hot and Cold Aisle Design Support: Do you support hot and cold aisles? Describe Floor Design: Can you provide co-location space on slab vs. raised floors? Auxiliary Equipment Storage Space: Do you have the ability to provide storage space for operational stores and spare? Please provide location and costing information. Site Future Trends: Can you provide information on site capacity, occupancy trends, future build plans and timelines? Market Differentiators: Please list and describe any attributes that provide your hosting facility a competitive advantage?
6 . Facility Criteria (RFP). Flexible Power and Cooling Criteria Flexible Power and Cooling Criteria 1 Transformer Configuration: For the Power Supply, are the utility transformers sized for the entire building load in an N+1 or N+N configuration? N + 1 is a minimum design, N + N is a desirable configuration. Please describe your facility s design? Multiple Power Grids: For the utility power, how many power grids supply the building? Are there separate demarcations for them coming into the building? (A desirable design for the Data Center would require minimum of two Power Grids.) Diverse substations would be desirable. Generator Power: For the generators, what is the redundant power generating capability for the building? Please describe the redundancy in detail? Switchgear: For the Switchgear, can all of the components be hot swapped? Are there any single points of failure? UPS Design: For the UPS, are they in air-conditioned rooms, maintained on a X 7 basis? Does the design allow bypass for the different circuits? Is the UPS configuration N, N+1, N, or (N+1)? Power Single Point of Failure: For the Power Delivery, is there any single point of failure in the system? Emergency Lighting: Is there Emergency lighting in all areas of the building? How are these powered? Power Service Provider Entrances: For Service Provider Entrances, are there at least entrances with diverse routes? PDU Design: For the PDU s, please describe the redundancy and protection in case of failure? Breaker Power Availability: How many megawatts of breaker power is available to support load within the Data Center? Watts Per Square Foot: What are the current watts per sq. ft. of rentable Data Center space?
7 . Facility Criteria (RFP) 1 EPO Design: Where are the Emergency Power Off switches located? Are there any provisions to prevent accidental activation of an EPO switch? Will the activation of 1 EPO switch shut down the entire data center? 1 1 Ground Design: Please describe the physical grounding of the systems and environment? Maximum Power Available: Please provide the maximum amount of Power (KVA) which can be used per equipment rack and also the entire space? (We anticipate an ultimate capacity of 10,000 kw for the primary and 10,000 kw for the backup) Redundant Power Configuration Options: Do you have the ability to provide 08v 0amp Phase redundant power or higher (00/0/80v)? Please describe your capabilities? Redundant Power Providers Identification: Please provide identification of redundant power providers, substation quantities, locations and paths? Redundant Cooling Design Description: Please describe in detail the design, configuration (N+N) of the cooling technology that supports the rentable square footage of the Data Center. Please describe in detail the Cooling Tower, Condenser, Water Piping and Pump, Chiller, Chilled Water Piping and Pump and CRAC? Water Under the Raised Floor: Describe the distributed cooling ability within the data center, i.e. how water is distributed to end devices within the data center. Humidification/Dehumidification Design: Please describe and provide humidification and dehumidification design of Data Center space? 7
8 . Facility Criteria (RFP) 0 Contaminant and Pollutant Protection: Please describe measures taken to ensure Data Center space is free of contaminants and pollutants as these contaminants could affect operation and longevity of Data Center devices? 1 Building Mechanical Systems Management Systems: Please describe building management system utilized to provide central monitoring of critical and mechanical systems? On-Site Diesel Fuel: Please describe the on-site diesel fuel resources that are available, what kind of fuel quality control program is in place, and what kind of agreements are in place with local fuel suppliers.. Certification and Standards Criteria" Please describe your degree of compliance (or ability to support Customer's compliance) with the following standards: Certifications and Standards 1 SSAE 1 and/or SOC 1 & SOC ISO 7001 FedRAMP / FISMA NIST LEED PCI DSS 7 HIPAA 8 NEBS 9 Other - Specify.7 Networks and External Carrier Criteria Networks 1 Carrier Neutral Design: Do you provide Carrier Neutral service, locations and ability to redundant path to MPOE or Meet-Me? 1 Carriers: Please identify all carriers currently serving the Premises, including installed capacity, and the availability of adding additional carriers? Customer currently utilizes the following carriers: MPOE/ Meet Me Room Quantity: How many MPOE s are in place in the facility? 8
9 . Facility Criteria (RFP) MPOE Access: Customer shall have access to the MPOE or meet-me-room for the purposes of providing and/or access telecommunication services/hardware. 19 Cross Connections: No initial costs ( NRC ) or monthly-recurring costs ( MRC ) shall be charged to Customer for fiber cross connections used within the facility. Dark Fiber/Communication Network: Please provide any additional information you have to allow for a connection back to dark fiber service. Carrier Onsite Technical Staff: Do you have Carrier staff permanently on site? If so, please identify them? Data Center Teleco POP Area: Describe the areas available for a dedicated Teleco POP space..8 Operational Criteria Operational 1 Cross Connect Lead Times: Please describe your typical timeframes for cross connects? (And related charges.) Remote Hands: Do you provide a remote hands service in hourly and bulk models? Please also include rate card with response? Operational Plan: Please provide a copy of your Operational Plan?.9 Operational Reporting Criteria Reporting 1 Monthly Reviews: Tenant will require Monthly reviews of products, services, environmental readings and power utilization. Please confirm that you can meet to this requirement? Quarterly Reviews: Tenant will require Quarterly operational reviews of products, services, environmental readings and power utilization, space utilization, capacity, billing status and any upcoming initiatives and/or projects. Please confirm that you can meet to this requirement? 9
10 . Facility Criteria (RFP) Auditing: Tenant will require RD Party audit of security and services on regular basis and/or bridge letters to cover necessary time spans. Please confirm that you can meet to this requirement? Tier + Annual Certification: Tenant will require Yearly validation of Tier + Datacenter classification as defined by TIA-9. Please confirm that you can meet to this requirement? Operational Reporting: Please describe the environment and system monitoring reports, what where, when, how, and why? Also, what reports and real time monitoring does the customers have access to view? Is there a web based monitoring system provided? Equipment Staging Area: Does the Data Center have an area useable by Tenants for staging equipment?.10 Security System Criteria Security 1 Security Services: Customer shall have the right to install it's own security system for the purposes of monitoring the Premises? Customer shall have "read only" access to Operator's security systems showing/monitoring shared or common areas of the building, including the exterior? Please provide a list of site security options? (i.e. Video Monitoring Services, etc ) Security Controls: Please describe the physical security controls for the building and sight? Security Plan: Please provide a copy of your Site Security Plan? This RFP constitutes only an expression of interest and shall not constitute a binding agreement between either party. If you have any questions or comments, please call or us at the following: Mark D. Bauer John G. Pierson, CCIM Managing Director / National Director Managing Director Data Center Solutions (DCS) group Tenant Represenation 11 E. Camelback Road, Suite E. Camelback Road, Suite 00 Phoenix, AZ 801 Phoenix, AZ mark.bauer@am.jll.com john.pierson@am.jll.com Please submit your response no later than 00:00 PM on MONDAY DAY, 01. Thank you for your prompt response and your cooperation. We look forward to working with you. 10
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