INFOSEC.MY KNOWLEDGE SHARING SESSION

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1 INFOSEC.MY KNOWLEDGE SHARING SESSION Integration BCM into your Organization: Challenges & Opportunities 31 st October

2 Prabha Ramanathan ( CBCP, MBCI, MBCS, MSCS) Certified Business Continuity Professional.have been involved in business continuity & disaster recovery design, development, implementation, testing and training since

3 Challenges in BCM International Level National Level Local Level Business Level Need Design Development Implementation Testing Maintenance 3

4 Challenge 1 : What is BCM? Without have a complete picture / idea what BCM is, it would be difficult, if not impossible, to integrate it into your Organization. How many of you can honestly say that you have a total grasp of BCM? 4

5 Let s look at some definitions A holistic management process that identifies potential impacts that threatens an organization and provides a framework from building resilience with the capability for an effective response that safeguards the interest of its key stakeholders, reputation, brand and value creating activities. THE BCI Management process that safeguards the interest of its key stakeholders, reputation, brand and value creating activities by identifying potential impacts that threaten the organization and provides a framework for building resilience and the capability for an effective response MS 1970 : BCM Framework 5

6 What is the PURPOSE? To protect the key stakeholders, reputation, brand and value creating activities WHAT IS THIS? 6

7 How do you achieve the PURPOSE? By implementing a FRAMEWORK which will : 1. Identify Potential Threats to the Organization 2. Effectively respond to mitigate the impact 3. Quickly and orderly recover key business operations 4. Restore and Normalize operations within a short time frame. 7

8 What does the FRAMEWORK contain? The framework is made up of :-: People Designers, Executioners, Supervisors Processes Design, Development, Maintenance Strategies, Policies and Procedures Infrastructure, - Facilities, Furniture, Fittings Data Physical & Electronic 8

9 What is the difference between BCM and Business Continuity Planning (BCP) BCP and Disaster Recovery Planning BCM and Crisis Management Crisis Management and Emergency Management BCM and Risk Management 9

10 Who should CHAMPION BCM? The Principal Officer ie.. CEO, MD or GM should be the CHAMPION The Operations Department should be responsible to design, develop and maintain the plan BNM makes the Risk Department responsible for Banks & Financial Institutions It now common for Business Continuity Department / Units to be established in large organizations to handle the MAINTENANCE PROGRAM 10

11 Challenge 2 : What Yardstick? How do I know that I have got a good BC plan in place? How do I know I have done it correctly? How do I know my BC plans will be accepted by the Auditors, Regulators and / or Business Partners? 11

12 Standards & Guidelines MS 1970 Business Continuity Management Framework, SIRIM BS : Business Continuity Management Code of Practice, BSI BS : Business Continuity Management Specifications, BSI HB : Business Continuity Management Handbook, Standard Australia TR : Technical Reference on Business Continuity Management, SPRING, Singapore 12

13 1. Awareness and Training Programme 2. Exercising / Testing Programme 3. BCM Maintenance Programme 4. BCM Audit MS 1970 BCM Framework 1. GETTING TOP MANAGEMENT SUPPORT 1. BCM Terms of Reference 4. IMPLEMENTING BCM PROGRAMMES BCM PROGRAMME MANAGEMENT 2. DEFINING BCM STRATEGIES 1. Crisis Management Plan 2. Alternate Site 3. Response Procedures 4. Recovery Procedures 5. Resumption Procedures 6. Restoration Procedures 7. Normalization Procedures 3. DEVELOPING BCM PLANS 1. Risk Assessment Report 2. Business Impact Analysis Report 3. BCM Policy 4. BCM Handbook 13

14 Elements of a BC Plan There are 5 elements which make up a BC Plan. These elements are:- 1. People 2. Data 3. Infra 2. Comms 5. Plans Who will be responsible to declare a disaster, invoke and execute the plans. Information to be used to recover the IT systems. The facilities, computer hardware and networks to be used to facilitate the recovery The mechanisms to communicate to stakeholders and public Procedures to Response, Recover, Resume, Restore and Normalize operations 14

15 Ensuring Readiness? The only way of ensuring that your plans and people are ready for a disaster is by regularly:- Testing and Exercising Auditing 15

16 Opportunity 1 : Address Key Issues Very often, organization are too busy making money to look at gaps or vulnerability within their organization. In fact, many organization are fire fighting everyday that they don t realize that their vulnerability to a disaster is very high 16

17 Remember Disaster are not events but consequences or impact of an event. It may be argued that a DISASTER is a badly managed Crisis. If we look at major catastrophes in the world, many are due to lack of communication, complacency or bad maintenance. In the case of the Tsunami or Hurricane Katrina, it was clear that the lack of coordination and preparedness by authorities was the key reason for the extend of the disaster. 17

18 BCM gives us the OPPORTUNITY To review and understand our VULNERABILITIES Identify our key business operations and determine acceptable downtime Prepare ourselves and the organization for Unknown Work with business partners, vendors and suppliers who are equally resilient 18

19 In Conclusion Integrating and Implementing BCM into your Organization is a tedious and complex process. There are many guidelines, standards and other documents available that can assist you. Networking or seeking assistance are fast and cost effective ways of implementing BCM 19

20 Thank You Questions / Comments If you FAIL to PLAN then you should PLAN to FAIL 20

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