Connected Enterprise. Scaling up retail. best people, smart solutions, corporate success
|
|
- Annabelle Townsend
- 8 years ago
- Views:
Transcription
1 Connected Enterprise Scaling up retail
2 This is a pen
3 It s a Bic M10 clic
4 Used many of them at school
5 And retailers have sold billions.via their stores and catalogues
6 Then came the internet..
7 making it easier to sell billions more
8 Wrong!
9 Why?
10 You re now selling more variants
11 Longtail Required Processes o Auto onboarding new products o Auto enrichment of product information o Auto data QA o Make content unique o Dropship capabilities
12 Via Omnichannel Single Channel Multi-Channel Cross-Channel Omni-Channel The Past The First Step The Current State The Ambition Retailer most often had only one channel, Channels are standalone. Customer confronted with different assortment, prices, deals, etc. Alignment in brand experience, Assortment, Prices, etc. customer has seamless experience while moving between channels Copyright Qhuba 12
13 And complicated customer journey
14 The new consumer uses a non-linear path How Cynthia shops Cynthia wants a new LAPTOP Check with FRIENDS Check BLOGS and POSTS Check ONLINE REVIEWS. Check PRICES online RETAILERS. BUY in physical store (or online If conditions are better) Copyright Qhuba 14
15 Technology dramatically changes the shopping and vendor processes Copyright Qhuba 15
16 Requiring top notch (product) data What are the most important aspects of a retailer website that encourage you to purchase? 11% 8% 4% How do you think online shopping sites could be improved? 12% 11% 30% 47,20% 13% 15% 17% 15% 17% Detailed product information Ability to compare Products Product recommendations Product photography Interactive Product video demonstration Provide more detailed product info Promote more personalised offers Offer more online customer service Provide better search capabilities /text alerts for sold out product back in stock Enhanced design and navigation Source: Toluna Quick Surveys for Stibo Systems 16
17 And not just for the customer! 2.31 billion internet users, 61% research products online before buying and 44% of online shoppers start with a search engine. It s easy, quick, and convenient. However, the majority of shoppers using search engines will only explore the first few pages of their results. In fact, nearly 75% of search engine users won t scroll past the first page. Almost all of the traffic will go to the first 20 search results. Dr. Manfred Mucha
18
19 Requiring you to feed the algorithm
20 But the algoritm adapts
21 One key reason
22 Low and high res images with SEO optimized name and right color So..Not Reviews Needs to be automated, consistent, SEO optimized in all languages (dynamic)pricing, packaging, from ERP Features, promotion, EAN, GTIN, local tax codes, regulations, green labels, etc.
23 So how do you survive this? Be adaptable, be very adaptable!
24 Adapting is about continues testing
25 And about failing (fast)
26 It s about ecosystems Golden record
27 And about scalability
28 With everything as a service
29 Potentially adding crowds
30 Even if they don t know it
31 ..
32 Combining algorithms with crowds?
33 Crowd Computing? To fight algorithms with algorithms
34 Where does this leave you? Your company s IT needs to become connected, scalable and intelligent, fast Marketing and Merchandising executives are already investing
35 So.. Connect with the Clouds Connect with Crowds Embrace failure And stay adaptable!
TOP RETAILERS EMPLOY CREATIVE STRATEGIES FOR A SEAMLESS CUSTOMER EXPERIENCE
TOP RETAILERS EMPLOY CREATIVE STRATEGIES FOR A SEAMLESS CUSTOMER EXPERIENCE Today s Customers Demand a Unified, Differentiated and Personalized Retail Experience Before making a purchase, customers do
More informationThe 5 C s of Omni Channel Retail WHAT THEY ARE, AND WHAT THEY MEAN FOR YOU
The 5 C s of Omni Channel Retail WHAT THEY ARE, AND WHAT THEY MEAN FOR YOU 1 Agenda About RSR A Brave New World The 5C s of Omni Channel Retailer (thinking about the customer) Implications on the enterprise
More informationExclusive new survey findings point to the priorities and investments retailers are planning for over the next 36 months. Forward-looking results
Exclusive new survey findings point to the priorities and investments retailers are planning for over the next 36 months. Forward-looking results unveil the internal goals and external pressures driving
More informationHow To Reinvent The Store Shelf Edge
IN Rethinking Retail Series: Reinventing the store shelf edge in the age of omni-channel shopping STORE E SL Product $4.99 Reinventing the store shelf edge in the age of omni-channel shopping The meteoric
More informationCUSTOMER! ENGAGEMENT SURVEY RESULTS
CUSTOMER! ENGAGEMENT SURVEY RESULTS July 2011 Table of Contents Introduction Respondent Info 3 6 QUESTIONS: How would you rank an overall customer engagement strategy in comparison to other current priorities
More informationEpiserver Digital Experience Cloud Omni-Channel Digital Commerce for Dynamics AX
Episerver Digital Experience Cloud Omni-Channel Digital Commerce for Dynamics AX Power closed-loop digital commerce helping retailers sell online faster and more easily Online marketing and digital commerce
More informationStart your Ecommerce Business
Start your Ecommerce Business With Amazon Webstore White Paper by: Index 2 This white paper will cover how to sell online through:- Introduction 3 Setup new webstore 4 What is FBA?... 5 Comparison with
More informationManaging Growth in an Omni-Channel World
Managing Growth in an Omni-Channel World October 15, 2015 Marc Kalman Breaking the Mold of Outdated ERPs 1 What We Will Cover What is Omni-Channel? Market Challenges Save the Sale Turning to the Supply
More informationAchieving Profitability In An Omni- Channel Fulfillment Model Executive Perspective
Achieving Profitability In An Omni- Channel Fulfillment Model Executive Perspective Brian Kilcourse, Managing Partner April, 2015 Sponsored By Synopsis Retailers can t afford to wait too long to get started
More informationPIM for Search Engine Optimization
White Paper PIM for Search Engine Optimization 5 Ways to Supercharge your SEO with PIM This document contains Confidential, Proprietary and Trade Secret Information ( Confidential Information ) of Informatica
More informationNew Software Strategies for Omnichannel Order Fulfillment
New Software Strategies for Omnichannel Order Fulfillment Presented by: Sponsored by: Greg Cronin & Nyle Morris 2014 MHI Copyright claimed as to audiovisual works of seminar sessions and sound recordings
More informationProduct Information Malpractice. The single biggest threat to omnichannel commerce
Product Information Malpractice The single biggest threat to omnichannel commerce You don t need us to tell you this: Selling online has completely changed the dynamics of retail and consumer products.
More informationOMNI-CHANNEL FRAUD MANAGEMENT. Strategies & survival tactics for retailers
OMNI-CHANNEL FRAUD MANAGEMENT Strategies & survival tactics for retailers June 16, 2015 Presenters Jackie Barwell, Director of Product Management Erika Gallo, Director of Payment Risk Management 2 Agenda
More informationThe Omnichannel Style Guide. Setting Bold New Trends in Retail Engagement
The Omnichannel Style Guide Setting Bold New Trends in Retail Engagement Comprehensive In-Store Solutions For Creating Your Own Omnichannel Style Most retailers have put a lot of thought into their shoppers
More informationFULFILLING EXPECTATIONS: THE HEART OF OMNICHANNEL RETAILING
FULFILLING EXPECTATIONS: THE HEART OF OMNICHANNEL RETAILING Creating the supply chain visibility, accuracy, control and flexibility retailers need to meet the demanding fulfillment expectations of the
More informationOMNI-CHANNEL MARKETING. Top 9 Questions
OMNI-CHANNEL MARKETING Top 9 Questions TABLE OF CONTENTS 2 3 5 7 8 9 10 11 12 13 14 15 16 Table of Contents Introduction Top 9 Questions How does omni-channel differ from multi-channel marketing? Why is
More informationAccenture CAS: integrated sales platform Power at your fingertips
Accenture CAS: integrated sales platform Power at your fingertips Understanding the market It is a tough market out there: margins are tightening, competition is increasing and the retail landscape is
More informationEPoS and Ecommerce Solutions for Independent Retailers
EPoS and Ecommerce Solutions for Independent Retailers The future of independent retail is multi-channel. Successful independent retailers will need to have a real time, single view of customers, stock
More informationAptos: Engaging Customers Differently
Aptos Merchandising 2 Aptos Merchandising Aptos: Engaging Customers Differently To succeed in today s The Aptos retail Yet the Aptos advantage demanding retail suite includes: is about far more than just
More informationSearch Engine Optimization
Search Engine Optimization Harness the Power of Content and be the Authority Site in Your Space By: Beth Lee-Browning Overview When was the last time you Purchased a product online without researching
More informationWhite Paper and Case Study. The Variable Path to Purchase
White Paper and Case Study The Variable Path to Purchase We ve heard it all before, the digital consumer, the connected consumer and the informed consumer. Call it what you will, but the fact of the matter
More informationHow To Run An Ecommerce Business With An Integrated Ecommerce Platform
INTEGRATED ECOMMERCE UniteU Technologies UniteU Commerce CRM ERP + Legacy Systems Point of Sale P1 UniteU Commerce Many retailers deal with the frustration that accompanies having to manage separate functions
More informationRAKUTEN ATTRIBUTION MEASURING THE MODERN SHOPPER RAKUTEN ATTRIBUTION
RAKUTEN MARKETING Measuring the Modern Shopper Measuring the Modern Shopper Introduction Modern retailing is developing fast and the lines between online and offline are increasingly blurred. We have come
More informationOmnichannel retailing has become a. Are You on the Right Path to Omnichannel? Successful omnichannel retailing nirvana is reached through the cloud
Are You on the Right Path to Omnichannel? Successful omnichannel retailing nirvana is reached through the cloud Omnichannel retailing has become a requirement for satisfying today s demanding consumer.
More informationJDA DIRECT COMMERCE. Stay Relevant and Thrive in The New Consumer Reality
Stay Relevant and Thrive in The New Consumer Reality Today s always-connected consumer is being bombarded with offers 24/7, making it harder than ever for direct retailers to break through the clutter
More informationAccenture Business Intelligence for Fashion and Luxury. Creating a Differentiated Customer Experience for Long-term Brand Loyalty
Accenture Business Intelligence for Fashion and Luxury Creating a Differentiated Customer Experience for Long-term Brand Loyalty Fashion is inherently an ever-changing industry. Customer preferences fluctuate
More informationThe Shopatron Omni-Channel Playbook
The Shopatron Omni-Channel Playbook The Shopatron Omni-Channel Playbook ecommerce, like football, is all about strategy. The plays you choose and your execution decide whether or not you win the game.
More informationClient focused. Results driven. Ciber Retail Solutions
Client focused. Results driven. Ciber Retail Solutions Multi-Channel Retailing Retailers are confronted by a downturn in consumer spending, ever-tighter margins, emerging shopping patterns, empowered consumers
More informationGuide To Increasing Online Sales - The Back (Office Story)
Guide To Increasing Online Sales - The Back (Office Story) 4 Ways Your Inventory & Order Management Solution Plays A Pivotal Role The one sustainable competitive advantage you have to drive more online
More informationSelling across multi channels - made easy! Alex Podopryhora
Selling across multi channels - made easy! Alex Podopryhora Agenda 1. Why go multi-channel? 2. What are the options? 3. M2E Pro in simple terms 4. Goal - building successful eco system! 5. What s next?
More informatione-commerce: A Guide for Small and Medium Enterprises HOW MID-SIZED COMPANIES CAN MAXIMISE THEIR ONLINE OPPORTUNITIES
e-commerce: A Guide for Small and Medium Enterprises HOW MID-SIZED COMPANIES CAN MAXIMISE THEIR ONLINE OPPORTUNITIES 1 The Online Opportunity Given the UK Government s recently announced plans to get 12.5
More informationin person is the new personalization.
in person is the new personalization. introducing the enterprise store associate. TIME TO LEVEL THE PLAYING FIELD. The digitally-enabled customer has upped the ante on what today s store associate needs
More informationthe e-tailing group Personalization Comes of Age: 2014 Retail and Consumer Insights
S Personalization Comes of Age: 2014 Retail and Consumer Insights S In an effort to understand evolving consumer behaviors and retailer initiatives, MyBuys and the e-tailing group partnered to analyze
More informationDriving Multi-channel Commerce
Driving Multi-channel Commerce Business Overview Online shopping is being redefined. Not only are voluble customers making their presence known across ecommerce sites, but these digital consumers are also
More informationRETAIL COMMUNICATIONS
RETAIL SOLUTIONS RETAIL solutions RETAIL COMMUNICATIONS THE CHALLENGES Your employees are busy serving in-store customers, the phones are ringing unanswered; will missed calls result in missed sales opportunities?
More informationDEEP DIVE COMPARATIVE ANALYSIS OF E-COMMERCE TOOLS
DEEP DIVE COMPARATIVE ANALYSIS OF E-COMMERCE TOOLS Kumar Mallampalli Head Emerging Solutions and IT Services Table of Contents 1 Introduction... 2 2 The Challenges... 3 3 Solutions Options... 4 3.1 Open
More informationBuying and Merchandising in a Multi-Channel Retailing World
Retail the way we see it Buying and Merchandising in a Multi-Channel Retailing World Why retailers should consider transforming their traditional buying and merchandising functions in the context of a
More informationConnecting the Dots on the Omnichannel Customer Journey
A new e-book from TeleTech for sales, marketing, and customer care leaders. Connecting the Dots on the Omnichannel Customer Journey Everybody s talking about omnichannel these days. But what is omnichannel
More informationTHE CHANGING RETAIL WORLD The rise and challenges of omnichannel retailing
THE CHANGING RETAIL WORLD The rise and challenges of omnichannel retailing WHITEPAPER 2015 CitiXsys. All Rights Reserved. Page: 1 PREFACE The world is constantly evolving and so are the habits of people
More informationEVERYTHING YOU NEED FOR BRANDING ON MULTIPLE CHANNELS
EVERYTHING YOU NEED FOR BRANDING ON MULTIPLE CHANNELS Manage all your rich media content and customer experience simultaneously with DAM for Sitecore EXECUTE YOUR MULTI-CHANNEL STRATEGY Apps Adobe Adaptive
More informationLead the Retail Revolution.
Lead the Retail Revolution. The retail industry is at the center of a dramatic shift in the way consumers shop and interact with their retailers. After hundreds of years of customers going to the store,
More informationNAVIGATING NAVIGATIN MOBILE MARKETING A DEALER S GUIDE TO WINNING SMARTPHONE SHOPPERS
NAVIGATIN NAVIGATING MOBILE MARKETING A DEALER S GUIDE TO WINNING SMARTPHONE SHOPPERS SHOPPERS HAVE ENTERED THE MOBILE FAST LANE TABLE OF CONTENTS Smart mobile devices have changed the game by putting
More informationBECOMING AN AMAZON VENDOR NAVIGATING THE TRADEOFFS OF 1P VS 3P
BECOMING AN AMAZON VENDOR NAVIGATING THE TRADEOFFS OF 1P VS 3P February 2016 OUR GOAL FOR THIS SESSION Answer the two biggest questions: Is 1P right for me? How do I maximize my sales as a 1P? CONTENTS
More informationInformation-Driven Transformation in Retail with the Enterprise Data Hub Accelerator
Introduction Enterprise Data Hub Accelerator Retail Sector Use Cases Capabilities Information-Driven Transformation in Retail with the Enterprise Data Hub Accelerator Introduction Enterprise Data Hub Accelerator
More informationWhy is ecommerce Important
Phil Allatt Why is ecommerce Important Why is ecommerce Important Business to Consumer (B2C) ecommerce ecommerce is the fastest growing retail market in Europe 16% of the total UK consumer spend is on
More informationA Single Commerce Platform for Omnichannel Retailing
A Single Commerce Platform for Omnichannel Retailing How A Unified Approach Accelerates the Journey to Omnichannel, Creating Competitive Advantage Along the Way White Paper Table of Contents Introduction
More information6376-2387. Understanding SKUs. This ebook explains why and how to manage your product SKUs successfully. www.brightpearl.com/ca101
7-87 Understanding SKUs This ebook explains why and how to manage your product SKUs successfully. www.brightpearl.com/ca0 to Understanding SKUs A successful retailer or wholesaler needs to have reliable
More informationThe digital future for retail, hospitality and travel.
Digital transformation resets customer expectations. The digital future for retail, hospitality and travel. Technology is fundamentally changing how retail, hospitality and travel businesses operate. Businesses
More informationDo More. Improving digital commerce by delivering the experience consumers expect.
Do More Improving digital commerce by delivering the experience consumers expect. Skava White Paper CONTENT Consumer Engagement 1 Consumers Choose How to Interact With Retailers 2 What Does Omni-Channel
More informationWinning in Retail in the next decade. Turn Showroomers and Digital Shoppers into Omnichannel advocates
Winning in Retail in the next decade Turn Showroomers and Digital Shoppers into Omnichannel advocates The Digital Shopper Profile Price-conscious, showrooming, real-time, all time Millennials and Other
More informationGuide. Omni-Channel Order Management
Guide Omni-Channel Order Management Omni-Channel Order Management Guide 02 Omni-Channel Order Management Guide The retail industry is undergoing a phenomenal transformation. Technological advances and
More informationTHE OMNICHANNEL CONSUMER
THE OMNICHANNEL CONSUMER KEY FINDINGS FROM THE DELOITTE REPORT THE OMNICHANNEL OPPORTUNITY TO HELP RETAILERS UNLOCK THE POWER OF THE CONNECTED CONSUMER INTRODUCTION The internet and mobile devices have
More informationMobile 360: Developing Your Comprehensive Digital Strategy
Mobile 360: Developing Your Comprehensive Digital Strategy FK Funderburke, Director, Digital Merchandising & Strategy Vivek Agrawal, Director, Mobile & Digital Display Group Russell Young, Director, Strategic
More informationFujitsu in Retail Federico Riboldi Business Program Manager Fujitsu Italy 9 Ottobre 2014
Connected Retail. Fujitsu in Retail Federico Riboldi Business Program Manager Fujitsu Italy 9 Ottobre 2014 0 2014 FUJITSU Retail is evolving fast Yesterday Today Tomorrow Convenience Store Online Crowd
More informationFresh Connections: Netherlands
Fresh Connections: Netherlands The Future of Retail: Trends to Watch in Global E-commerce Gaurav Sawhney April 29, 2015 Presentation: PMA 2015 Appeasing Grocery Shoppers Achieving omni- channel or what
More informationLeapfrog customer experience management with omni-channel communications
Leapfrog customer experience management with omni-channel communications Fast Facts on Present-day TRENDS Today s customers are empowered by the internet, social media and mobile technologies. They reach
More informationAptos Digital Commerce
Aptos Digital Commerce 1 Aptos Digital Commerce Aptos: Engaging Customers Differently To succeed in today s The Aptos retail Yet the Aptos advantage demanding retail suite includes: is about far more than
More informationKey Questions to Ask When Choosing an EPoS System
Key Questions to Ask When Choosing an EPoS System Contents Will the EPoS system grow with you? Will it integrate with an ecommerce website? How can it help you manage your stock? Are training, support
More informationProduct Content Services
Product Content Services CODIFYD PROVIDES ITS CLIENTS WITH COMPREHENSIVE, END-TO-END PRODUCT CONTENT SERVICES. STRATEGIZE FOR SUCCESS FOR QUALITY FOR RESULTS FOR EFFICIENCY FOR THE FUTURE CODIFYD.COM PRODUCT
More informationRESEARCH NOTE NETSUITE S IMPACT ON E-COMMERCE COMPANIES
Document L17 RESEARCH NOTE NETSUITE S IMPACT ON E-COMMERCE COMPANIES THE BOTTOM LINE Nucleus Research analyzed the activities of online retailers using NetSuite to assess the impact of the software on
More informationThe Power of Omnichannel Personalization
1 The Power of Omnichannel Personalization Introduction The omnichannel consumer has arrived. In addition to websites, people can connect through smartphones, tablets, emails, social networks, and contact
More informationInternational ecommerce with dealer-integration. Shaun Moores General Manager Shopatron Europe smoores@shopatron.com
International ecommerce with dealer-integration Shaun Moores General Manager Shopatron Europe smoores@shopatron.com Agenda The International Opportunity Why haven t many Brands readily embraced international
More informationMagento brochure DEVELOPER PLUS FRONT END DEVELOPER
Magento brochure PLUS FRONT END KPMG Crimsonwing & ecommerce We re a global ecommerce solutions provider. We develop and implement fully integrated ecommerce solutions, primarily using Magento Enterprise.
More informationFinancial Services Practice. The Multichannel Imperative for Property and Casualty Carriers In Personal Lines
Financial Services Practice The Multichannel Imperative for Property and Casualty Carriers In Personal Lines The Multichannel Imperative for Property and Casualty Carriers in Personal Lines 1 The Multichannel
More informationThe Visible Store Data Platform for Retail Excellence
Safer. Smarter. Tyco. TM DRIVE SALES AND CUSTOMER SATISFACTION WITH ACCURATE, REAL-TIME VISIBILITY. SEE ON-FLOOR AVAILABILITY DETERMINE SALES FLOOR LOCATION OF LOSS EVENTS The Visible Store Data Platform
More informationGrowing Your Site with Commerce. David Bowen
Growing Your Site with Commerce David Bowen Customer Experiences Optimize SEO A/B test MVT Self optimized Web Social Mail Apps Goal Conversion Engagement Deliver Channel agnostic Adaptive Context targeted
More informationMagento Enterprise Re-Platforming Checklist.
Magento Enterprise Re-Platforming Checklist. A list of key questions to gather your requirements for a successful re-platform to Magento Enterprise. Call us +44 161 236 5504 Learn more ampersandcommerce.com
More informationMaking your products look good online
Making your products look good online Product Photography Product Videos 360º Rotations Product Descriptions Structured Data Content Consulting High Quality High Throughput Low Client Effort The Importance
More informationDo you think your business is too complex to go online? IRX 2016. Presented by Gavin Masters Head of ecommerce Consulting, Maginus
Do you think your business is too complex to go online? IRX 2016 Presented by Gavin Masters Head of ecommerce Consulting, Maginus Introduction - Maginus 40 Years experience in the IT Solutions Industry
More informationOn Your Mark, Get Set, Go! ebook
On Your Mark, Get Set, Go! ebook Order Management Best Practices for Sporting Goods Retailers Technology levels the playing field to allow small to medium-sized sporting goods retailers to compete with
More informationFOODIE CORE. In the heart of your online grocery system. All the tools you need to run modern and cost-efficient grocery operations online
FOODIE CORE In the heart of your online grocery system All the tools you need to run modern and cost-efficient grocery operations online BRING YOUR BRAND AND BUSINESS ONLINE Interfaces to retail systems
More informationPower your customer journeys with the leading 1:1 digital marketing platform. 5 Things You Should Know About Salesforce Marketing Cloud
5 Things You Should Know About Salesforce Marketing Cloud Power your customer journeys with the leading 1:1 digital marketing platform 5 Things You Should Know About Salesforce Marketing Cloud 1 5 Things
More informationOracle Retail Customer Engagement Cloud Services
OR A C L E D A T A S H E E T Oracle Retail Customer Engagement Cloud Services Oracle Retail Customer Engagement Cloud Services is a suite of integrated cloud services designed to drive incremental revenue
More informationPage 1. Transform the Retail Store with the Internet of Things
Page 1 Transform the Retail Store with the Internet of Things The Internet of Things is here today There s a new era dawning in the retail industry, and it s being driven by the Internet of Things. The
More informationWhat is multichannel How to Protect communications?
August September 2014 What is multichannel How to Protect communications? Your Data Practical Why ideas is it to important help organizations for your business? comply with data protection legislation
More information6 Critical Elements Of
6 Critical Elements Of A Great ecommerce Program Meaning You Attract New Customers Keep Current Customers Coming Back Customers Buy More Items, More Frequently 1-888-491-8888 We know that brick and mortar
More informationModern Customer Care In a Multi-Channel World
An Oracle White Paper March 2015 Modern Customer Care In a Multi-Channel World By David Lanning, Senior CX Strategist and Jeff Griebeler, Principal Sales Consultant Executive Overview The Connected Customer
More informationApparel. SAP Business One. Apparel & Footwear
Apparel SAP Business One Apparel & Footwear Introduction Now fashion companies can grow from small to extra-large with SAP Business One. Integrate and automate critical business processes with Apparel
More informationExperian Cross Channel Marketing Platform. Managing campaigns and reaching consumers in real time
Experian Cross Channel Marketing Platform Managing campaigns and reaching consumers in real time The relationship between brands and customers has fundamentally changed. Whereas once there was equilibrium
More informationSPORTING GOOD RETAILERS ebook
SPORTING GOOD RETAILERS ebook On Your Mark, Get Set, Go! Order Management Best Practices for Sporting Goods Retailers Technology levels the playing field to allow small to medium-sized sporting goods retailers
More informationLukas Kerschbaum, Director Solution Engineering DACH Nicolas Berney, Senior Solution Engineer
Lukas Kerschbaum, Director Solution Engineering DACH Nicolas Berney, Senior Solution Engineer 1. hybris Overview 2. hybris B2C Customer Journey 3. hybris B2B Features 4. hybris MDM or PCM (Product Content
More informationA CHASE PAYMENTECH WHITEPAPER. Building customer loyalty in a multi-channel world Creating an optimised approach for e-tailers
A CHASE PAYMENTECH WHITEPAPER Building customer loyalty in a multi-channel world Creating an optimised approach for e-tailers Table Of Contents Changing shopping habits... 3 The multi-channel journey...
More informationNew Channels Create New Growth Opportunities for Insurers. North American Insurance Distribution Survey Findings
New Channels Create New Growth Opportunities for Insurers North American Insurance Distribution Survey Findings Introduction After a period marked by disruption of the financial systems and heightened
More informationThe Rise of Omni-commerce and its reflections on Supply Chain Management
The Rise of Omni-commerce and its reflections on Supply Chain Management Erhan Musaoğlu Çağdaş Yıldız Büşra Kurt The Rise of Omni-commerce and its reflections on Supply Chain Management As of today it
More informationElastic Path Commerce for Adobe Marketing Cloud
Elastic Path Commerce for Adobe Marketing Cloud Integrated Experience-Driven Commerce Elastic Path Commerce for Adobe Marketing Cloud Elastic Path Commerce for Adobe Marketing Cloud is the premier enterprise
More informationPRODUCT AWARENESS. Get ready for a product-aware world in which the lines between online and real-world commerce are blurring.
PRODUCT AWARENESS Get ready for a product-aware world in which the lines between online and real-world commerce are blurring. With the explosion of smartphones, wearables, and instant connectivity, we
More informationHOW TO TURN 9 RETAIL IT CHALLENGES INTO 9 BUSINESS OPPORTUNITIES
HOW TO TURN 9 RETAIL IT CHALLENGES INTO 9 BUSINESS OPPORTUNITIES Intro According to a recent market study on be the main driver of total retail sales Embracing mobility the state of the retail sector that
More informationMonitoring the Online Marketplace
Market Track s Actionable Insights Monitoring the Online Marketplace Developing a plan to stay on top of fluctuations in products and pricing online Key Questions Do you know how your products are priced
More informationTHE QEDbaton B2B MARKETING TECHNOLOGY SPEND REPORT
- 1 - THE QEDbaton B2B MARKETING TECHNOLOGY SPEND REPORT 2014 To stay ahead in the marketing arena, you need to know what technologies your competitors are investing in. TABLE OF CONTENTS The Marketing
More informationecommerce & Digital: Margin Management
ecommerce & Digital: Margin Management 1 RACKSPACE HOSTING 5,500+ RACKERS 205,000+ CUSTOMERS 100,000+ SERVERS GLOBAL FOOTPRINT 120+ COUNTRIES 9 WORLDWIDE DATA CENTERS PORTFOLIO OF HOSTED SOLUTIONS Dedicated
More informationWHITEPAPER MARKETING COMMUNICATION AND CRM
WHITEPAPER MARKETING COMMUNICATION AND CRM WHITEPAPER MARKETING COMMUNICATION AND CRM 2 ABOUT Nowadays, it is essential for a company to have a defined and efficient marketing strategy. Implementing such
More informationA comprehensive ecommerce solution that enables companies to build and operate a profitable direct-to-consumer business.
A comprehensive ecommerce solution that enables companies to build and operate a profitable direct-to-consumer business. Amazon Webstore readily enables companies to achieve their strategic ecommerce priorities,
More informationMarketing strategies for highly personalized online experiences
Marketing strategies for highly personalized online experiences Retail Perspective Personalization is retail s future; especially as more advanced technologies allow marketers to handle personalization
More informationExample Only. A strategic approach for your internet platform. Click Here To Take Your Assessment
Page 1 Internet Performance Assessment for Your Store Example Only A strategic approach for your internet platform Click Here To Take Your Assessment Compliments of: Page 2 WHEN YOU INQUIRE ABOUT YOUR
More informationBricks And Clicks A Look At Today s Retail Marketing Trends
Bricks And Clicks A Look At Today s Retail Marketing Trends A Quick and Easy Guide to Digital Advertising for Local Businesses TABLE OF CONTENTS 3 4 7 11 The New Customer Path to Purchase The Rise of Mobile
More informationCritical Success Factors for Personalisation
Critical Success Factors for Personalisation Introduction To best optimise engagement and revenue, online and multichannel retailers need to personalise the brand and shopping experience for each customer.
More informationWhat Data Discovery can do for a true OmniChannel experience. A Credon White Paper
What Data Discovery can do for a true OmniChannel experience A Credon White Paper 1 The need for Omnichannel According to Comeos (the Belgian confederation representing retail and commerce), online shopping
More informationInbound & Outbound Marketing
Inbound & Outbound Marketing Agency with a creative heart and a technological backbone sales@mcounts.com @mcountsindia Why Us One Stop Shop We are your full-stack marketing partner, including email, display
More informationThe Operational Implications of Omnichannel Retailing
The Operational Implications of Omnichannel Retailing How Creating a Balanced Retail Strategy Can Increase Basket Size, Grow Conversion Rates, and Reduce Inventory Losses By Edward Westenberg, Bharat Popat,
More informationEpiserver Mobile Commerce Report 2015 Benelux
Episerver Mobile Commerce Report 2015 Benelux Foreword Talking about mobile commerce is almost an anachronism now. As high street and online shopping have merged, this evolution has continued onto all
More information