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1 MEDICAL HELPLINE

2 Prestige Blue Chip,# 9, 4th Floor, 3rd Block, Hosur Road, Near Dairy Circle, Bangalore GYS Universal Plot No. - A 3,4,5, Sec. 125 Noida, UP P O Box 73030, ED 22, Building 16, Dubai Internet City Dubai, UAE 4th Floor, GYS Infinity, Paranjape Sche B, Subhash Road, Vile Parle East, Mumbai Write to us at : sales@healthfore.com For more detais please visit : Bahrain Botswana Egypt Ghana India Jordan Kuwait Mauritius Nigeria Qatar Saudi Arabia Thailand UAE

3 MEDICAL HELPLINE

4 NEXT REVOLUTION IN HEALTHCARE INFORMATION TECHNOLOGY

5 HEALTHFORE 2 CONTENT Quality Healthcare for Rural India Functional Scope Highlights Benefits

6 QUALITY HEALTHCARE FOR INDIA More than 80% of Indians live in rural areas where primary healthcare is limited. HealthFore s medical helpline service uses mobile telephony to prevent and treat diseases in remote villages. Our MediPhone service offers consultation as well as treatment, and Tele-triage service prescribes medication via SMS/ . Health on SMS helps selfmanagement of chronic diseases, while our On Phone Doc service provides integrated healthcare.

7 HEALTHFORE 4 PREVENTION IS BETTER THAN CURE HealthFore ensures 24x7 healthcare for underserved communities by combining information and telecom technologies with domain expertise. Our medical helpline ensures access to quality healthcare, while empowering patients with chronic conditions such as diabetes and hypertension through self-care. Our service is supported by robust clinical decision support software for accurate diagnosis and disease management. It is customized for healthcare delivery in India by a panel of medical experts. We use online and telephonic health assessment tools to create health profiles. We record the medical history of patients served through our helpline service. Our wellness and prevention programs encourage individuals to adopt a healthy lifestyle and become more responsible for their health. We develop personalized dietary and fitness plans and monitor adherence. In addition, we assess potential medical threats due to risk factors and send reminders for self-evaluation. We ensure psychological wellbeing of patients through private counseling. We address eating disorders and tobacco addiction. Significantly, we sensitize the public on health conditions and undertake condition-specific screening. HealthFore partners with state governments to operate medical helplines. Calls requesting emergency service are routed to medical service providers such as ambulance services, emergency services, hospitals, and diagnostic centers.

8 5 HEALTHFORE FUNCTIONAL SCOPE HealthFore s information services deliver accessible and affordable healthcare. Our messaging application shares information via SMS and . m DOCTOR ON PHONE m PROVIDER COMPARISON AND EVALUATION m HEALTH ALERTS m MEDICINE INFORMATION m DISEASE INFORMATION m SPECIALIST SELECTION SYSTEM m APPOINTMENT SCHEDULING m HEALTH UPDATE

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10 HIGHLIGHTS HealthFore s medical helpline service enables anytime, anywhere access to healthcare. MEDIPHONE MediPhone subscription service offers consultation and treatment as well as advice on self-management and prevention. We partner with Airtel, the leading mobile phone service provider, to deliver telehealth across India. In the first year of operations, MediPhone served more than 90 lakh patients in 11 states. TELE-TRIAGE Tele-triage service answers specific queries, assesses a patient s symptoms and recommends appropriate action. We prescribe medicine via SMS or . We stipulate the dosage, generic and brand name of drugs and contact information of an accredited doctor. ON PHONE DOC On Phone Doc service provides integrated remote care management through diagnosis, treatment and referrals. Our team of accredited doctors offers reliable medical advice and prescribes medication via SMS and .

11 HEALTHFORE 8 MOMMY Mommy pregnancy program includes antenatal and postnatal care as well as neonatal care. We guide pregnant women on physical as well as mental health. The plan ensures round-the-clock access to doctors. In addition, we follow up on appointments and trimester milestones. We also provide an immunization plan for infants.can be hosted on the cloud. WEIGHT MANAGEMENT Weight Management program helps people with a weight condition achieve ideal body weight in 45 days. Our team of doctors and dieticians analyze the dietary habits and physical regimen to develop a customized weight loss plan. Regular monitoring and timely intervention via IVR/ SMS ensures sustainable weight loss. HEALTH ON SMS Health on SMS is a subscription-based service for a healthy lifestyle. We help patients with chronic medical conditions improve clinical outcomes with practical advice and self-management. We send reminders for medical appointments and treatment schedules including medication.

12 BENEFITS Why choose HealthFore s medical helpline?

13 HEALTHFORE 10 HOLISTIC HEALTHCARE HealthFore s medical helpline service delivers comprehensive healthcare consultation, diagnosis, medication, and counseling. COST-EFFECTIVE The average tariff of calls and messaging services offered by Indian mobile phone service providers is the lowest in the world. EXPERTISE Our health officers are professionals in medicine, nursing, physiotherapy, dentistry, and pharmacy, with hands-on experience. TECHNOLOGY We use web-based tools to gather patient information and create health profiles. It reduces the cost of maintaining medical records and ensures prompt access. Significantly, our clinical software is customized for the Indian healthcare system. PARTNERSHIP Our alliances with mobile phone service providers ensure quality and competitive pricing.