Closing the Loop in Graduate Program Assessment

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1 Closing the Loop in Graduate Program Assessment Presented at the 11 th Annual Texas A&M Assessment Conference, College Station, TX, February 20-22, 2011 Dr. Yan Zhang & Dr. John Aje Graduate School of fmanagement and dtechnology, University of Maryland University College

2 Today s Presentation Today we will address the following: Background of UMUC and GSMT GSMT Outcomes Assessment Framework The Round 1 Outcomes Assessment 2010 Closing the Loop Activities in the Graduate School Lessons Learned Challenges Ahead

3 Background of UMUC University of Maryland University College (UMUC) Second largest public university in Maryland Over 90,000 students throughout the world Distance education Working adults

4 Background of GSMT Graduate School of Management and Technology (GSMT) 18 graduate degree programs, including two doctor of management programs; 30+ specializations, and 30+certificate programs Online education Working professional adult learners Adjunct faculty Multiple locations

5 GSMT Assessment Framework Three-year Cycle (3 Rounds)/Timeline GSMT Current Assessment Plan ( ) Round 1 Round 2 Round 3 1 st 9 Credits After 18 credits Final semester Spring 2010 Spring 2011 Spring 2012 COMM, INFO, TECH, KNOW, THIN COMM, INFO, TECH, KNOW, THIN COMM, INFO, TECH, KNOW, THIN

6 GSMT Assessment Framework (Cont.) Five Student Learning Expectations (SLEs) Written Communication (COMM) Critical Thinking g( (THIN) Technology Fluency (TECH) Information Literacy (INFO) Content Knowledge (KNOW)

7 GSMT Assessment Framework (Cont.) Standardized Exams/Rubrics Develop, pilot and review rubrics regularly Use standardized rubrics across the School Develop and review program assessment plans GMST Assessment Liaisons Consist of representatives from each program within the Graduate School Provide guidance and recommendations on outcomes assessment

8 The Round 1 Outcomes Assessment Spring Semester Identified courses, sampled sections and collected data Summer Semester Analyzed data and generated report Fall Semester Disseminated results among stakeholders (i.e. assessment liaisons, program directors, department chairs and faculty members) Worked out action plans based on results/reports Started implementing actions and followed up the process

9 Closing the Loop Activities Improvements to Assessment Plan Improvements to Curriculum Improvements to Academic Processes

10 Closing the Loop Activities (Cont.) Improvements to Assessment Plan Revise assessed learning outcomes Revise measurement approaches Change or develop assessment tools Change data collection methods Highlights g Reviewed Written Communication Rubric Developed Information Literacy Rubric

11 Closing the Loop Activities (Cont.) Improvements to Curriculum Change in pedagogical practices Revise course sequence Revise course content Add or delete courses Create program-wide activities to focus and foster student learning Increase the number of opportunities for practice and feedback in weak areas Highlights New course-ucsp 601 Graduate Writing Basics A free tool Assessment in Writing and English (AWE)

12 Closing the Loop Activities (Cont.) Improvements to Academic Processes Improve technology Implement additional training Highlights Continue using WebTycho, but start implementing TaskStream to facilitate the assessment process Provided dworkshop on rubric creation and use for faculty and staff Planning training on norming rubric to faculty

13 Lessons Learned Closing the loop can be started from a well planned assessment and carried out through a collaborative teamwork Pilot is important Consistent and open communication Assessment tools development enhances the assessment process Create faculty learning community/engage faculty Assessment is an ongoing gprocess

14 Challenges Ahead Engage adjunct faculty to actively participate in assessment activities Validate rubrics Norming rubrics/ establish inter-rater agreement F ibilit f d l t f Feasibility of development of a common test/assignment for the Graduate School

15 Questions? Contact: Dr. Yan Zhang: Assistant Director for Outcomes Assessment, Graduate School of Management and Technology, University of Maryland University College Dr. John Aje: Associate Dean for Academic Affairs, Graduate School of Management and Technology, University of Maryland University College

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