Terms & conditions GENERAL

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1 Terms & conditions GENERAL Nissan Road Miles Programme (the 'Programme') is a loyalty programme operated by Arabian Automobiles Co. LLC (hereinafter referred to as 'Arabian Automobiles'). As a member, you will earn Miles when making qualifying purchases at participating Arabian Automobiles outlets in the UAE, when showing your Nissan Road Miles Membership Card at the time of purchase. These terms and conditions relate to the membership, earning and redeeming of Miles under the Programme from its launch. 1. Arabian Automobiles reserves the right to withdraw or cancel any or all of the Nissan Road Miles Membership Cards issued; refuse to award Miles; withdraw Miles; refuse the right to redeem Miles collected for any breach of these conditions or failure to pay for the purchases without prior notice. 2. By using your Nissan Road Miles Membership Card in any of the Programme's participating outlets for the purpose of earning Miles, you automatically provide acceptance of the Programme along with its rules, terms and conditions. 3. Your Membership of the Programme can be revoked or refused if you are involved in any act of fraud, cheating with or without cause and without notice. The Membership can also be revoked if you are found to be involved in any sort of misuse of the Nissan Road Miles Membership Card of the Programme. 4. Arabian Automobiles reserves the right to modify or close the Programme, or to change, cancel or withdraw any of the terms and conditions, without assigning any reason whatsoever at any point of time at its own discretion. It reserves the right to discontinue Programme Memberships - existing or new - temporarily or permanently for a period of time, as decided by the management. 5. Benefits and offers made to you through the Programme may change or be withdrawn without prior intimation. Arabian Automobiles will not be responsible for any liability arising from such situations. 7. You are responsible for notifying the Nissan Road Miles Member Service Centre, in writing, of any change in your address or contact details. 8. Arabian Automobiles has the right to contact members for the purpose of providing membership information, account statements and redemption details even if you have opted out of receiving communications. This excludes communications pertaining to promotions and offers, which will not be sent to you if you have opted out of such communications as a member. 9. Arabian Automobiles will not be liable for any unlawful or misuse of a Nissan Road Miles Membership Card or account, and it is your responsibility to ensure that your Nissan Road Miles Membership Card is kept in a safe and secure location at all times. 10. As a member you are responsible for any loss, damage or theft of your Nissan Road Miles Membership Card. You must report any loss, damage or theft immediately to the Nissan Road Miles Member Service Centre. Replacement Nissan Road Miles Membership Cards that are issued for any reason whatsoever will be replaced for a penalty of 100 Miles, which will automatically be deducted from your account. If you do not have a balance of 100 Miles or more, Miles will be 'loaned' to you and any Miles you earn until such time as the loan has been repaid will not be available for redemption. 11. Any loss of Nissan Road Miles Membership Card(s) or misuse of lost Nissan Road Miles Membership Card(s) shall be your sole responsibility and Arabian Automobiles will not be held responsible. The loss should be advised immediately to Nissan Road Miles Member Service Centre and the lost Nissan Road Miles Membership Card will be suspended within 96 hours of receipt of such a request to prevent any fraudulent use. A new Membership Card will be issued to you with a new Membership Number to prevent any fraudulent use of the previous card. 12. By participating in the Programme, you consent to Arabian Automobiles retaining the information provided to Arabian Automobiles about you, including details of any purchases made and the use of this information to offer you products and services that are likely to be of interest and for Arabian Automobiles market research purposes. 13. If you indicate that you would like Arabian Automobiles to pass any contact details to any carefully selected 6. Arabian Automobiles has the right to modify the manner in which Miles are earned and redeemed, including the number of Miles earned and the value of these Miles, and will endeavour to notify you of any changes in advance.

2 3rd party partners of the Programme for the purposes of offering you more products and services relevant to you, Arabian Automobiles may from time to time do this. As a member, you can make this choice on the enrolment form at the time of joining the Programme. You can also add or remove this preference by contacting the Nissan Road Miles Member Service Centre. 14. These terms and conditions shall be governed by the laws of Dubai and any dispute may be referred to the courts of Dubai. 15. The terms and conditions as published on the Arabian Automobiles website from time to time shall be final and binding and supercede the terms and conditions herein and other information as provided in relation to the Programme. MEMBERSHIP 1. The Nissan Road Miles Membership Card shall always remain the property of Arabian Automobiles and you will only be the custodian of the same. 2. An individual who has attained the age of 18 years is entitled for the membership of the Programme. The membership to the Programme is free and it is not a corporate card/corporate membership and is not valid for Arabian Automobiles staff. Applications received from members under the age of 18 will be rejected. 3. Membership is non-transferable and can only be used by you as the authorised Cardholder. You may cancel your membership at any time by giving Arabian Automobiles a written notice. 4. You will receive your plastic Nissan Road Miles Membership Card by post. You may use the Temporary Nissan Road Miles Membership Card you receive while making transactions at the participating outlets until you receive your plastic card. It would generally take about 14 to 21 days for the delivery of your plastic Nissan Road Miles Membership Card from the day of your transaction. 5. The Membership will be allotted purely at the discretion of the management and final decisions on all matters relating to the Nissan Road Miles Membership Card shall rest with Arabian Automobiles. 6. A member who has not transacted within a 12-month period will be deemed by the Programme as 'Inactive'. No communications, including quarterly statements, will be sent to members in Inactive Status. To avoid becoming an Inactive member, ensure that you have at least one transaction within a 12-month period. Members in Inactive Status will be re-activated to Active Status as soon as they make their next transaction, and will begin to earn Miles from this date onwards. EARNING A bonus of 5,000 Nissan Road Miles is awarded with the purchase of your vehicle. Then onwards you can earn 2 Nissan Road Miles on every AED 1 spent. 1. At the time of purchase, Miles will be credited to your account only upon presentation of your plastic Nissan Road Miles Membership Card, your Nissan Road Miles Membership Number or your temporary Membership Card given when enrolling into the programme. 2. All Miles earned under the Programme are valid for 24 months. All unused Miles over 24 months will expire and shall not be available for redemptions. Miles about to expire or those that have expired will be reported on your quarterly statement and you can access your details on your account at any time by calling our toll free number 800-NISSAN ( ) 3. Miles once redeemed against a purchase can in no event be re-credited. 4. In the event of a Purchase Return by a member, all Miles earned on the original transaction for the returned items will be reversed from the members account, including any bonus Miles earned on promotional items. The member will receive either cash refund or credit note, as per Arabian Automobiles terms of purchase. When using the Credit Note for a future purchase, the member will earn Miles against this purchase. 5. Your Miles balance cannot be pooled with the Miles balance of any other member at any point of time. 6. Miles earning is as per the prescribed earning rate outlined in the membership guide and on the Arabian Automobiles website. Arabian Automobiles reserves the right to change all or some of the earning rates without prior notification. However, Arabian Automobiles will endeavour to advise you of any changes in the earning rates in advance. 7. Miles can be earned only at participating outlets as set forth in the membership guide and on the Arabian Automobiles website.

3 Arabian Automobiles reserves the right to add or remove any of the outlets at any time without prior notification. Arabian Automobiles will endeavour to advise you of any changes to outlets in advance. 8. Miles can only be earned when a Temporary Nissan Road Miles Membership Card, a Plastic Nissan Road Miles Membership Card or Membership Number is produced at the time of making the purchase. If none of these can be produced at the time of purchase, the Miles will not be credited to your account. No retrospective claims for the transactions made in the past will be entertained. 9. Miles earned will be available for redemption only after 14 days from the transaction date. 10. Nissan Road Miles cannot be earned in conjunction with any other programmes and co-marketing partnerships. REDEMPTION Redeeming your Nissan Road Miles is very easy. You can redeem 100 Nissan Road Miles for AED Nissan Road Miles earned are non-refundable and non-transferable; Members must show their Nissan Road Miles Membership Card at the time of redemption. 2. Nissan Road Miles Membership Card can be used only in the country of issuance. Nissan Road Miles can be redeemed in the country of issuance only. 3. Nissan Road Miles cannot be exchanged for cash, and no amount can be returned in cash for purchases made through redemption of Nissan Road Miles. 4. Nissan Road Miles can only be redeemed in multiples of AED Nissan Road Miles once used through redemption cannot be used again. 6. If the value of the purchase is more than the value of the Nissan Road Miles being redeemed, the balance amount must be paid by the member using a valid payment method. Arabian Automobiles reserves the right to modify, cancel or withdraw the terms and conditions at any point of time at Arabian Automobiles' own discretion. For any clarifications, contact us on 800NISSAN ( ) لعضوية برنامج أميال الطرقات من نيسان أو رقم عضوية البرنامج وقت القيام بعملية الشراء. وإذا لم يتم تقديم أي منها وقت الشراء لن يتم تقييد الا ميال في حسابك. لن تقبل المطالبة باسترجاع أميال المشتريات التي تم ت في الماضي. ٩- الا ميال المكتسبة صالحة للاستبدال بعد ١٤ يوما من تاريخ معاملة الشراء فقط. ١٠- لا يمكن كسب أميال الطرقات من نيسان بالتزامن مع أي برامج أخرى والشراكات المشاركة بالتسويق. استبدال الا ميال إن استبدال ما لديك من أميال الطرقات من نيسان هو أمر سهل للغاية. يمكنك استبدال كل ١٠٠ ميل بما قيمته درهم واحد. ١- لا يمكن استرجاع الا ميال المكتسبة ولا يمكن تحويلها لطرف آخر. يجب على الا عضاء إظهار بطاقة عضوية برنامج الطرقات من نيسان وقت الاستبدال. ٢- لا يمكن استخدام بطاقة عضوية برنامج الطرقات من نيسان إلا في الدولة التي تم فيها إصدار البطاقة. ولا يمكن استبدال أميال الطرقات من نيسان إلا في الدولة التي تم فيها إصدار البطاقة. ٣- لا يمكن استبدال أميال الطرقات من نيسان مقابل مبالغ نقدية ولا يمكن استرجاع أي منها مقابل مبلغ نقدي على المشتريات التي تم ت من خلال استبدال أميال الطرقات من نيسان. ٤- يجب أن تكون أميال الطرقات المراد استبدالها من مضاعفات ٢٥ درهما. ٥- لا يمكن استخدام أميال الطرقات التي تم استبدالها مر ة أخرى. ٦- إذا كانت قيمة المشتريات أكثر من قيمة أميال الطرقات المراد استبدالها يجب على عضو البرنامج دفع قيمة الفرق باستخدام طريقة دفع صالحة. تحتفظ العربية للسيارات بحق تعديل إلغاء أو سحب الشروط والا حكام في أي وقت وفقا لتقدير العربية للسيارات. للمزيد من المعلومات والا يضاحات با مكانك الاتصال بنا على (٨٠٠-٦٤٧٧٢٦) 800NISSAN

4 الشروط والا حكام العامة برنامج أميال الطرقات من نيسان (البرنامج) هو برنامج ولاء للعملاء تقد مه شركة العربية للسيارات.ذ.ذ.م (يشار إليها بالعربية للسيارات). بصفتك عضوا في هذا البرنامج ستربح أميال عند قيامك بعمليات شراء مو هلة في فروع العربية للسيارات المشاركة في هذا البرنامج وذلك بمجر د إبراز بطاقة عضوية برنامج أميال الطرقات من نيسان عند القيام بعملية الشراء. الشروط والا حكام التالية تتعل ق بكيفية ربح واستبدال أميال عضوية البرنامج منذ لحظة إدراجه. ١- تحتفظ العربية للسيارات بحق سحب أو إلغاء أي أو جميع بطاقات عضوية برنامج أميال الطرقات الصادرة من نيسان. كما يحق لها عدم تقديم مكافا ت على الا ميال سحب الا ميال عدم استبدال الا ميال التي تم جمعها دون إشعار مسبق في حال الا خلال با ي من هذه الشروط والا حكام أو عدم دفع ثمن المشتريات. ٢- عند استخدامك لبطاقة عضوية برنامج أميال الطرقات من نيسان في أي من الفروع المشاركة بهدف ربح أميال فهذا يعني أنك موافق مسبقا على البرنامج بكافة شروطه وأحكامه. ٣- قد يتم رفض أو إلغاء عضويتك في البرنامج دون إشعار مسبق إذا تبي ن أنك قمت با ي عمل من أعمال الغش أو التزوير. وقد يتم أيضا إلغاء عضويتك في البرنامج إذا ثبت أنك تقوم بسوء استخدام بطاقة عضوية برنامج أميال الطرقات من نيسان. ٤- تحتفظ العربية للسيارات بحق تعديل أو إغلاق البرنامج إلغاء أو سحب أي من الشروط والا حكام دون إبداء أي سبب على الا طلاق وفي أي وقت تراه مناسبا وفقا لتقديرها الخاص. كما تحتفظ بحق عدم متابعة عضوية البرنامج الحالية أو الجديدة بشكل مو ق ت أو بشكل داي م لفترة من الوقت كما تقر ره إدارة العربية للسيارات. ٦- يحق للعربية للسيارات تعديل كيفية ربح واستبدال الا ميال ويشمل ذلك عدد الا ميال التي تم ربحها وقيمة هذه الا ميال وستسعى العربية للسيارات جاهدة لا خبارك سلفا با ية تعديلات قد تتم. ٧- يجب عليك إخطار مركز خدمات عضوية برنامج أميال الطرقات من نيسان كتابة با ي تغيير في العنوان أو أرقام الاتصال. ٨- يحق للعربية للسيارات الاتصال با عضاء البرنامج بغرض تزويدهم بمعلومات العضوية كشوفات الحساب وتفاصيل استبدال الا ميال حتى لو قمت باختيار عدم استلام معلومات متعل قة. هذا لا يشمل المعلومات المتعل قة بالعروض الترويجية التي لن يتم إرسالها لك في حال قمت باختيار عدم استلام مثل هذه المعلومات بصفتك عضوا في البرنامج. ٩- لن تتحم ل العربية للسيارات المسو ولية القانونية للاستخدام غير الشرعي أو لسوء استخدام حساب أو بطاقة عضوية برنامج أميال الطرقات من نيسان وتقع على عاتقك مسو ولية حفظ بطاقة عضويتك ببرنامج أميال الطرقات من نيسان في مكان آمن داي ما. ١٠- بصفتك عضوا في البرنامج ستتحم ل مسو ولية فقدان تلف أو سرقة بطاقة عضويتك ببرنامج أميال الطرقات من نيسان. في حال فقدان تلف أو سرقة بطاقتك يجب عليك مباشرة إبلاغ مركز خدمات عضوية برنامج أميال الطرقات من نيسان. عند إصدار بطاقة عضوية بديلة لا ي سبب من الا سباب سيتم إصدارها مقابل غرامة تبلغ قيمتها ١٠٠ من الا ميال سيتم خصمها من حسابك مباشرة. وإذا كنت لا تملك رصيد كاف أو أكثر من الا ميال في حسابك سيتم إقراضك بالا ميال المطلوبة وبالتالي لن تكون قادرا على استبدال الا ميال التي تربحها حتى يتم سداد الا ميال المقترضة. ١١- عند ضياع بطاقة/بطاقات عضوية برنامج أميال الطرقات من نيسان أو عند سوء استخدام بطاقة/بطاقات عضوية برنامج أميال الطرقات من نيسان ستتحم ل وحدك المسو ولية الكاملة ولن تكون العربية للسيارات مسو ولة با ي شكل من الا شكال. عند ضياع البطاقة يتوج ب عليك مباشرة إبلاغ مركز خدمات عضوية برنامج أميال الطرقات من نيسان وسيتم إيقاف مفعول بطاقة العضوية المفقودة خلال ٩٦ ساعة من تاريخ تلق ي الطلب لمنع استخدامها من قبل أي طرف آخر. سيتم إصدار بطاقة جديدة تحمل رقم عضوية جديد لمنع استخدام البطاقة المفقودة من قبل أي طرف آخر. ١٢- مشاركتك بهذا البرنامج تعني أن ك تقر با ن للعربية للسيارات الحق بالاحتفاظ بجميع المعلومات الخاص ة بك التي تم تزويدها للعربية للسيارات بما فيها معلومات عن عمليات الشراء التي تم ت واستخدام هذه المعلومات ليعرض عليك منتجات وخدمات تصب في صالح ولا غراض البحث التسويقي للعربية للسيارات. ١٣ قد تقوم العربية للسيارات من وقت لا خر إذا كنت ترغب بذلك بتمرير أي من معلومات الاتصال الخاص ة بك للطرف الثالث من شركاي نا ا تارين للبرنامج وذلك ليعرض عليك المزيد من المنتجات والخدمات التي تهم ك. بصفتك عضوا في البرنامج با مكانك اختيار هذه الخدمة عند مشاركتك بالبرنامج. كما با مكانك إضافة أو إزالة هذا الخيار وذلك بالاتصال على مركز خدمات عضوية برنامج أميال الطرقات من نيسان.

5 ١٤ تخضع هذه الشروط والا حكام لقوانين دبي وقد يتم إحالة أي نزاع لمحاكم دبي. ١٥ تعتبر الشروط والا حكام المدرجة من وقت لا خر على موقع العربية للسيارات نهاي ية وملزمة وتحل محل ها الا حكام والشروط المدرجة هنا وغيرها من المعلومات على النحو المنصوص عليه فيما يتعل ق بالبرنامج. العضوية ١- بطاقة عضوية برنامج أميال الطرقات من نيسان تبقى داي ما ملكية العربية للسيارات وأنت تعتبر وصيا عليها فقط. ٢- يحق للشخص الذي يبلغ من العمر ١٨ عاما الحصول على عضوية البرنامج. عضوية البرنامج مجانية وهي ليست بطاقة خاص ة بشركة/عضوية خاص ة بشركة وهي غير صالحة لموظ في العربية للسيارت. سيتم رفض الطلبات الواردة من الا عضاء الذين لم يتجاوزوا ١٨ عاما. ٣- العضوية غير قابلة للتحويل ويمكن استخدامها فقط من قبل حامل البطاقة ا و ل. با مكانك إلغاء عضويتك بالبرنامج في أي وقت وذلك عبر تقديم إشعار خطي للعربية للسيارات. ٤- سوف تحصل على البطاقة البلاستيكية لعضوية برنامج أميال الطرقات من نيسان عبر البريد. با مكانك استخدام البطاقة المو ق تة لعضوية برنامج أميال الطرقات من نيسان أثناء قيامك بالعمليات الشراي ية في الفروع المشاركة ريثما تستلم بطاقتك البلاستيكية. يستغرق الا مر عادة ما بين ١٤ ٢١ يوما لتستلم البطاقة البلاستيكية لعضوية برنامج أميال الطرقات من نيسان من تاريخ يوم إجراء المعاملة. ٥- سيتم تخصيص بطاقات العضوية وفقا لتقدير الا دارة والقرارات النهاي ية بشا ن جميع المساي ل المتعل قة ببطاقة عضوية برنامج أميال الطرقات من نيسان تبقى بيد العربية للسيارات. ٦- سيعتبر عضو البرنامج الذي لا يقوم با ي معاملة خلال ١٢ شهرا "عضو غير فع ال". فبهذا لن يتم إرسال أية معلومات ورساي ل للعضو الغير فع ال بما في ذلك البيانات الفصلية. لتجن ب أن تصبح عضو غير فع ال يجب عليك القيام بمعاملة واحدة على الا قل خلال فترة ١٢ شهرا. سيتم إعادة تفعيل وضعية الا عضاء غير الفع اليين إلى وضعية الا عضاء الفع اليين عندما يقوموا بمعاملتهم التالية وبذلك سيكونوا قادرين على كسب الا ميال ابتداء من تاريخ قيامهم بالمعاملة. ربح الا ميال عندما تشتري سيارة نيسان نمنحك ٥٠٠٠ ميل من "أميال الطرقات من نيسان" مباشرة. وبعد ذلك سوف تحصد ميلين اثنين من "أميال الطرقات من نيسان" مقابل كل درهم. ١- عند قيامك بعملية الشراء سيتم تقييد الا ميال في حسابك بشرط أن تقوم بتقديم البطاقة البلاستيكية لعضوية برنامج أميال الطرقات من نيسان أو رقم عضوية برنامج أميال الطرقات من نيسان أو بطاقة العضوية المو ق تة التي أعطيت لك عند اشتراكك بالبرنامج. ٢- تسري فعالية جميع الا ميال التي يتم ربحها من خلال الاشتراك ببرنامج العربية للسيارات لمد ة ٢٤ شهرا. فبذلك ستكون جميع الا ميال الغير مستخدمة لمد ة تتجاوز ال ٢٤ شهرا منتهية الصلاحية وغير قابلة للاستبدال. سترسل لك تقاريرعبر البيانات الفصلية عن الا ميال منتهية الصلاحية أو الا ميال التي على وشك أن تنتهي صلاحيتها وبا مكانك الوصول إلى تفاصيل حسابك في أي وقت وذلك بالاتصال على الرقم ا اني.(٨٠٠-٦٤٧٧٢٦) 800NISSAN ٣- عندما تقوم باستبدال الا ميال مقابل عملية شراء لا يمكن با ي حال من الا حوال إعادة تقييدها في الحساب. ٤- في حال قام عضو البرنامج با رجاع المشتريات سيتم إلغاء جميع الا ميال المكتسبة من عملية الشراء الا صلية للمواد المسترجعة بما في ذلك الا ميال الا ضافية المكتسبة على المواد الترويجية. وسيحصل عضو البرنامج إم ا على استرجاع قيمة نقدية أو كمبيالة اي تمان وفقا لشروط الشراء الخاص ة بالعربية للسيارات. وعند استخدام كمبيالة الاي تمان للقيام بالمشتريات سيربح العضو أميال مقابل هذه المشتريات. ٥- لا يمكن جمع رصيد أميالك مع رصيد أميال أي عضو آخر في أي وقت من الا وقات. ٦- عملية ربح الا ميال تتم وفقا لمعد ل الربح المحد د والمدرج في دليل العضوية وعلى موقع العربية للسيارات. تحتفظ العربية للسيارات بحق تغيير معد ل الربح جزي يا أو كلي ا بدون إشعار مسبق. ومع ذلك ستسعى العربية للسيارت جاهدة لا خبارك سلفا با ية تغييرات قد تطرأ على معد لات الا رباح. ٧- باستطاعتك ربح الا ميال فقط في الفروع المشاركة المدرجة في دليل المالك وعلى موقع العربية للسيارات. تحتفظ العربية للسيارات بحق إضافة وإزالة أي من هذه الفروع في أي وقت وبدون إشعار مسبق. ومع ذلك ستسعى العربية للسيارت جاهدة لا خبارك سلفا با ية تغييرات قد تطرأ فيما يخص الفروع المشاركة. ٨- يتم ربح الا ميال فقط عندما يتم إصدار البطاقة المو ق تة لعضوية برنامج أميال الطرقات من نيسان البطاقة البلاستيكية

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