WORLD TRADE CENTER ST. PETERSBURG. Service Reference Guide. Certified member of the World Trade Centers Association

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1 WORLD TRADE CENTER ST. PETERSBURG Service Reference Guide Certified member of the World Trade Centers Association

2 TABLE OF CONTENTS World Trade Center St. Petersburg... WTC International Business Club... Services... International networking... 6 Services of the WTC St. Petersburg venue... 7 Matchmaking... 8 Call Center... 9 Accompanying services (926)

3 World Trade Center St. Petersburg More than 330 WTCs in 100 countries More than 1,000,000 internatin our international database One global network of the largest business centers WTC St. Petersburg is a member of the international network of the largest trade centers brought together in the World Trade Centers Association WTC St. Petersburg provides support and promotion for entrepreneurship in Russia, facilitates the establishment of contacts between Russian and foreign companies and offers modern high quality services and facilities WTC St. Petersburg actively cooperates with ministries, agencies, the Government of the Russian Federation, Moscow, St. Petersburg, Leningrad regional governments and other regional authorities As a full member of the Association, WTC St. Petersburg benefits from all the advantages and services provided by other World Trade Centers around the globe +7 (926)

4 WTC International Business Club Attracts investors, clients and partners Effective cooperation with experts from different business areas, scientists and public figures International business contacts in Russia and overseas WTC International Business Club is a venue for effective communication between representatives of the Russian and foreign business community. Privileges for Club members: new business contacts and international links, international experience-exchange with specialists and experts from different business fields discounts and special offers for WTC St. Petersburg services and partners global access to WTC services and opportunities informational support and promotion through the WTC channels and World Trade Centers Association participation in key business and cultural events of the WTC Association and WTCs around the globe The Club members are: owners and managers of Russian and foreign companies representatives of state agencies and public associations international and Russian experts and specialists in various business fields, ready to share their experience educational institutions and students in higher education who planning careers in international business Your manager: Evgeniya Agafonova +7 (812) , ext

5 SERVICES INTERNATIONAL NETWORKING ANALYSIS AND CONSULTING MATCHMAKING BUSINESS SERVICES CALL-CENTER CONGRESS MANAGEMENT EXHIBITION MANAGEMENT TRADE EDUCATION ADVERTISING AND PR SUPPORT OFFICES FOR RENT BUSINESS TOURISM Your manager: Evgeniya Agafonova +7 (812) , ext

6 International Networking Business development overseas Access to one of the most comprehensive database worldwide Effective tools for establishing international links and contacts Trade missions are an effective tool to develop business which enables: to conduct business negotiations with representatives of companies from target industries identify potential business partners negotiate contracts to establish new sales channels organise product and brand launches analyse new markets and assess potential competitors Services which support the international development of your business: provision of trade and economic data and consulting services (in the areas of country-specific business development, economic climate, markets, importers and exporters etc.) establishment of contacts with representatives of Russian and foreign companies and the creation of tailor-made databases arranging of visits to industrial and business facilities planning and organisation of B2B meetings with the Russian and foreign business community representatives, Matchmaking sessions organisation of events to attract potential clients and partners preparation of necessary documents and business programmes and the design of presentations services of interpreters during negotiations and the translation of required documents legal support for transactions Your manager: Evgeniya Kuznetsova +7 (926)

7 Services of the WTC St. Petersburg venue 2 floors of congress and exhibition halls 5 floors of office facilities Convenient location in the business part of the city The official venue of the WTC St. Petersburg is PetroCongress Congress Center SERVICES CONGRESS AND EXHIBITION CENTER 2 floors of congress and exhibition halls with a total area of 3,150 sq. m hall hire organisation of various events (forums, congresses, exhibitions, conferences, workshops etc.) BUSINESS CENTER 5 floors of modern office premises with total area of more than 5,000 sq. m offices to rent short-term office space rent CONGRESS AND EXHIBITION OPPORTUNITIES flexible conference hall with capacity for up to 300 people 8 multi-purpose conference halls with capacity for people 4 meeting rooms premises and equipment for videoconferences and online broadcasting special VIP area with catering services TECHNICAL INFRASTRUCTURE advanced projection and sound equipment systems for simultaneous interpreting and electronic voting videoconferencing facilities Your manager: Evgeniya Agafonova +7 (812) , ext

8 Matchmaking Specially developed software Customer-oriented administrative technologies Individual approach to an event MATCHMAKING is a service that organises effective business communication between participants at various events. The service is based on an online appointment system featuring the preparation of individualised event diaries for participants and affords plenty of advertising opportunities. Matchmaking services: MANAGEMENT OF PARTICIPANTS BASE: formation of a database according to specified criteria attraction of participants to business meetings REGISTRATION AND SCHEDULING OF MEETINGS: registration of interested participants organisation of business partner search administering scheduled meetings before an event creation of personal meeting schedules for each participant BUSINESS CONTACTS ZONE ORGANISATION: administering pre-arranged meetings during an event ADDITIONAL SERVICES: design development, zoning, construction and the technical equipping of a meeting area interpreting services during negotiations and the translation of required documents 1 more than 2,000 meetings took place within the Matchmaking programs in 2013 HOW DOES IT WORK? 2 Organisation of online information Identification and creation of target for virtual contacts with the opportunity to search for potential partners ed audience (interest analysis), target- information 3 Control over demand/supply match. Processing specific requests from colleagues. Planning agreed meetings schedules 4 Organisation of personal contacts in accordance with planned schedules. Supervision of last minute meetings. Summarising the results Your manager: Anna Alekseeva +7 (812)

9 9 Call Center Works with Russian regions and overseas Wide and intensive coverage of target audience Individual approach to each project The Call Center was opened in The personnel of the Call Center are professionally qualified and operators regularly participate in training to ensure a high quality of service. The Call Center services: FORMATION OF A CONTACT DATABASE: creation of a database of potential project participants inclusion of data from external sources or directories to generate additional databases MAILINGS AND SALES: preparation of letters and announcements updating of database (database check, clarifying full name, position, contact information) sending details of services and conditions of participation to potential participants by /fax informing potential participants about a project: brief project presentation, sending participation conditions and information on the project attraction of clients/partners/event participants: calls made to decision-making persons (DMPs), project presentation, claim management attraction of financial sponsors: calls made to decision-making persons (DMPs), project presentation, claim management questionnaire surveys/interviewing provision of events staff REFERENCE CENTER SERVICES: organisation of the Center s work during an event with provision of a federal number Your manager: Irina Kurbanova +7 (812) Lodeynopolskaya str. St. Petersburg

10 Accompanying services Guaranteed high-quality services provided Experienced, highly-qualified personnel Wide list of services for the comprehensive development of companies and projects ANALYTICS AND CONSULTING search for partners and staff recruitment, legal support and provision of trade and economic information, consultations and etc. TRADE EDUCATION organisation of participation in workshops, trainings and other educational business programmes worldwide; meetings with experts from various business areas, study of international experience; advanced training for the WTC Club members PARTNER BUSINESS SERVICES telecommunication services, secretaria services and document management, commercial and postal domiciliation services OFFICES FOR RENT assistance in renting of offices in Russia overseas, property-related services, professional consultations and legal support PARTNER CONGRESS ACTIVITIES organization and conduct of congress and exhibition events: provision of premises and equipment for events of different formats, catering services, temporary offices etc. BUSINESS TOURISM business trips and tourism programmes, visitor management in Russia and overseas, visas, tickets, transfers and hotel accommodation PARTNER ADVERTISING AND PR SUPPORT advertising and PR campaigns, production of advertising materials, marketing promotion PARTNER EXHIBITION ACTIVITIES planning and organization of exhibitions and participation in them, interaction with sponsors, decoration of sites and stands etc. PARTNER Your manager: Evgeniya Agafonova +7 (812) , ext

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12 Contacts World Trade Center St. Petersburg 5, Lodeynopolskaya street, St. Petersburg, Russia Tel.: +7 (926) For activities of the International Business Club of the WTC, venue and accompanying services Your manager: Evgeniya Agafonova +7 (812) , ext For international networking Your manager: Evgeniya Kuznetsova +7 (926) For matchmaking services Your manager: Anna Alekseeva +7 (812) For activities of the Call Center Your manager: Irina Kurbanova +7 (812)

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