1 IGEL thin clients nd virtul desktops: Perfect synergy t minimum cost Virtul desktop infrstructures (VDI) with IGEL Universl Desktop thin clients Greter flexibility in setting up your IT worksttions Incresed efficiency nd productivity for your employees Stndrdized, web-bsed remote mngement Greter security nd vilbility for your enterprise IT Lower desktop costs strting with just five worksttions
2 Thin client computing with virtul desktops secure, stndrdized, flexible! Flexible with high performnce, secure nd cost-efficient: With IGEL Universl Desktops nd virtul desktop infrstructures (VDI), you cn mke the right desktops vilble for your users t ny loction, without hving to scrifi ce the convenience nd security of centrlized computing environment. VDI llows you to stndrdize your desktops, for exmple, by mens of jointly used desktop pools or desktop cloning. Beyond this, high-performnce worksttions cn be provided, with pplictions for knowledge workers or power users, such s those for use in R&D or in grphic, web nd product design including imge editing, desktop publishing nd CAD pplictions. Even though the initil hype bout VDI hs subsided, the nlysts t Grtner still predict tht the mrket shre of virtul hosted desktops will be t 8 to 10% by Greter flexibility for your VDI strtegy IGEL Universl Desktop thin clients follow the rodmps of the technology leders in virtuliztion nd cloud computing, including VMwre, Citrix, Microsoft nd Red Ht. Our core expertise lies in enbling cost-effi cient, fl exible, esily mnged nd secure ccess to ll these solutions. IGEL thin clients support host of connection brokers, such s VMwre Horizon View, Citrix XenDesktop nd Microsoft Remote Desktop. We lso support vendor-neutrl VDI solutions tht re comptible with ll commonly used hypervisors including Citrix XenServer, Microsoft Hyper-V, VMwre ESXi nd KVM. These include 2X ApplictionServer XG, Leostrem or Ericom PowerTerm WebConnect. Industry-leding products IGEL supports VDI in ll vilble thin client operting systems, from IGEL Linux to Microsoft Windows Embedded Stndrd. The IGEL models rnge from stndrd desktop thin clients nd integrted LCD units, to thin client softwre for PCs nd other thin clients. With its powerful computing nd video performnce, IGEL hrdwre provides the bsis for n outstnding user experience. Rich multimedi: To speed up nd redirect multimedi content, IGEL Universl Desktops support the ltest VMwre Horizon View Client with PCoIP, Citrix HDX nd Microsoft RemoteFX. Locl rendering nd decoding with integrted codecs relieve the burden on your centrl IT resources nd the network. IGEL pplince mode vilble for Citrix XenDesktop, VMwre Horizon View nd Red Ht Enterprise Virtuliztion for Desktops (RHEV-D) llows fster nd more convenient logons. Redy for the future now: In ddition to being certifi ed by VMwre, Citrix nd Microsoft, IGEL Universl Desktops lso offer extr RAM nd fl sh memory for specifi c enhncements. The best user experience in ll VDI environments IGEL thin clients in the Universl Desktop model series provide the user with the ltest improvements in leding VDI solutions, without ny restrictions. All you need for perfect VDI ccess is lredy integrted. With the pproprite fi rmwre pckge, no dditionl softwre is required. Especilly in VMwre- nd Citrix-bsed environments, you will enjoy mximum performnce in terms of speed, USB peripherls, multimedi nd udio. Furthermore, IGEL s fi rmwre pckges offer dditionl softwre fetures, including RHEV-D clients nd NoMchine clients (for Linux-bsed VDI), web browser with Jv environment (for ccessing cloud services) nd ntive IBM Host Access Client.
3 Cse Studies Swissport flies with IGEL Swissport Interntionl Ltd provides ground services for round 108 million pssengers nd 3.2 million tonnes of crgo yer. The bility to quickly deploy nd effectively mnge n IT desktop infrstructure is criticl in busy vition industry business. So when Swissport ws looking to replce its geing PC s cross its UK opertions it turned to IGEL. Tody, Swissport hs IGEL UD5-LX thin clients in its Hethrow, Gtwick nd Mnchester irport opertions, s well s in Copenhgen nd Brussels, nd no longer requires dedicted locl IT support. The IGEL thin clients re connected to the Europen dt centre using Citrix XenApp nd ccess Microsoft Offi ce pplictions nd the compny s specilist crgo pplictions CrgoSpot nd its eticketing systems. The Swissport tem uses the IGEL Universl Mngement Suite (UMS) softwre to roll-out nd mnge IGEL devices. Isos Housing chooses IGEL for desktop virtuliztion Isos Housing hs growing reputtion for delivering regenertion schemes in prtnership with privte sector housebuilders. Merging three operting compnies into one new orgniztion, it wnted centrlized infrstructure with virtulized desktop solution from VMwre nd IGEL thin clients on the desktops. Isos chose IGEL thin client devices becuse they were multiprotocol devices, ensuring the orgniztion s desktop hrdwre ws future proof if the IT tem ever decided to move wy from using VMwre Horizon View. Secondly, IGEL thin clients could be used s unifi ed desktop device for computing nd telephony. Thirdly, they wnted to use the integrted smrtcrd cpbility of IGEL devices for dded security. Tody, Isos Housing hs completed the roll-out of its new IT infrstructure nd use IGEL UD3 Linux devices to ccess VMwre Horizon View virtulized desktops running Microsoft Windows XT with Offi ce 2003 nd Outlook lthough now the orgniztion is migrting to Windows 7 nd Offi ce Centrl Sussex College plesed to study using IGEL Centrl Sussex College hs 11,000 students studying t cmpuses cross the centrl Sussex region in Southern Englnd. When the college wnted to refresh its clssroom desktops, it chose IGEL for its multimedi cpbilities. The college liked tht IGEL offered vriety of hrdwre solutions nd lso its Universl Desktop Converter softwre, which ment it could convert old PCs into thin clients nd still use them until they were no longer vible. The fi nl crucil spect ws the bility for the devices to hndle multimedi using the the Microsoft RemoteFX protocol included with the units. Tody, the college hs IGEL UD3 Linux desktops t clssrooms cross multiple sites connected by Wide Are Network (WAN). They re mnged from the centrl server frm running Microsoft Windows Terminl Services 2008 softwre. The new desktop infrstructure hs delivered esier to mnge, more relible nd multimedi cpble desktop for the college.
4 Overview: The min VDI solutions IGEL Universl Desktop thin clients fully support ll min VDI pproches: Citrix XenDesktop Citrix XenDesktop llows virtulized Windows desktops nd pplictions to be provided s ondemnd services esily nd conveniently to ny user, t ny loction nd on ny end device. With Citrix FlexCst provisioning technology, the solution cn lso be dpted to different user requirements. Citrix XenDesktop includes Citrix XenApp solution for ppliction nd session virtuliztion (shred desktop). Mobile users benefi t from the integrted offl ine solution XenClient nd the ll-in-one solution VDIin--Box. In ddition to its own hypervisor Citrix XenServer, XenDesktop lso supports the Microsoft Hyper-V nd VMwre ESXi hypervisors. Communiction with end devices is mnged vi the Citrix Receiver, which is certifi ed with the Citrix Redy lbel. The HDX Redy designtion stnds for support of the High Defi nition User Experience (HDX), which enbles users to enjoy n lmost PC-like user experience. The fetures rnge from USB nd multimonitor support, multimedi streming with Flsh, to rel-time temwork or provision of 3D grphics pplictions such s CAD/CAM. VMwre Horizon View VMwre Horizon View is bsed on the VMwre vsphere virtuliztion pltform nd dynmiclly ssembles desktops nd pplictions s mnged service. The desktop operting system, pplictions nd user dt re ech encpsulted in their own dedicted lyers nd cn be mnged independently. VMwre vsphere integrtes the industry-leding hypervisor VMwre ESXi. The View Composer llows effi cient provision nd mngement of virtul desktops from golden imges nd linked clones ccording to demnd. VMwre Horizon View with VMwre ThinApp lso offers solution for virtulizing pplictions s well s locl mode for mobile users. In ddition to the Remote Desktop Protocol (RDP), VMwre Horizon View lso supports the PC-over-IP (PCoIP) protocol. With its dynmic, effi cient use of vilble bndwidth, PCoIP provides signifi cntly higher trnsmission speeds. It lso supports locl USB peripherls, VoIP, rich-medi content nd multimonitor confi gurtions. Microsoft VDI / Remote Desktop Microsoft Virtul Desktop Infrstructure (VDI) is model for secure provision nd stndrdized mngement of centrlized desktops. The min elements of the Microsoft VDI Stndrd or Premium Suite re the sclble nd stble Hyper-V Server 2012 high-performnce hypervisor, the integrted Microsoft System Center mngement suite with Microsoft System Center Virtul Mchine Mnger 2012, technologies for ppliction virtuliztion (Microsoft App-V), nd Remote Desktop Services (RDS) for session virtuliztion, including Microsoft RemoteApp. Dynmic desktop provisioning is mnged either vi Citrix XenDesktop or the integrted remote desktop connection broker. Desktop nd RemoteApp connections re ccessed vi the stndrd protocol Microsoft RDP (Remote Desktop Protocol). The Microsoft RemoteFX protocol extension, introduced with RDP 7.1, improves the user experience. As of RDP 8 (Windows Server 2012), RemoteFX is lso suitble for WAN connections nd offers optimized multimedi redirection. Vendor-neutrl solutions A series of vendor-neutrl solutions is vilble on the VDI mrket. Most of these not only work with the leding hypervisors but lso with other server-bsed computing solutions nd/or legcy host systems. This pproch llows VDI mngement to be set up not only cost-effectively, but lso in wy tht is comptible with ll systems nd providers. The vendor-neutrl solutions supported by IGEL Universl Desktops include Leostrem, 2X ApplictionServer XG nd Ericom PowerTerm WebConnect.
5 How do IGEL thin clients support desktop virtuliztion? IGEL s Universl Desktop pproch goes beyond the rnge of use offered by Citrix ICA / HDX, Microsoft RDP / RemoteFX or PCoIP. In ddition, locl protocols, softwre tools nd clients cn be used to ccess the respective IT cloud, for exmple, by mens of web browser, Flsh, Jv Virtul Mchine, terminl emultion or the HDX RelTime Optimiztion Pck for Microsoft Lync. With IGEL Universl Desktop thin clients, you cn confi gure your cloud environment extremely fl exibly nd offer your users PC-like user experience. You re the one who determines how the communiction lod between the virtul desktop nd thin client will be distributed. Your benefi t: Any possible ltencies cn be gretly minimized, further optimizing the user experience. SOLUTION MATRIX: IGEL KNOW-HOW FOR THE BEST USER EXPERIENCE Chllenges nd solutions: Multimedi: Accelertion nd redirection Unified Communiction (Videoconferencing, VoIP, etc.) Connection of locl USB peripherls (USB redirection) Improved performnce with IGEL hrdwre nd softwre: Certifictions VMwre Horizon View Citrix XenDesktop Microsoft VDI Other VDI environments or enhncements from IGEL Full support with PCoIP Full support with PCoIP (VoIP) Full support with PCoIP Ltest VMwre Horizon View Client including PCoIP Client-side cching (s of VMwre Horizon View 5) IGEL virtul pplince mode High computing nd grphics performnce VMwre Redy Full support with Citrix HDX, such s multimonitor support, multimedi streming with Flsh, HDX Pro 3D With Citrix HDX: Full support including Lync Optimiztion Full support with Citrix HDX Ltest Citrix Receiver including HDX System-on-Chip (SoC) hrdwre with integrted ccelertion for Citrix HDX HDX RelTime Optimiztion Pck for Microsoft Lync IGEL pplince mode High computing nd grphics performnce Citrix Redy, HDX Redy Supported by Microsoft RemoteFX (s of RDP 8 lso in WAN) Server-side support Supported by Microsoft RemoteFX (s of RDP 8 lso in WAN) Alterntive: FbulTech USB for Remote Desktop Ltest Remote Desktop Client (RDC) including RemoteFX lso for IGEL Linux! System-on-Chip (SoC) hrdwre with integrted ccelertion for RemoteFX High computing nd grphics performnce Remote FX logo Full support for Red Ht Enterprise Virtuliztion for Desktops (RHEV-D) vi the codecindependent SPICE protocol Locl medi plyer including codecs (locl decoding conserves network ) Integrted Ekig client for SIP nd H.323 By mens of FbulTech USB over Network Full support for RHEV-D FbulTech client for USB redirection SPICE client nd virtul pplince mode for RHEV-D NoMchine NX for Linux-bsed VDI High computing nd grphics performnce Custom prtition or prtil updte for enhncing specifi c softwre clients
6 Goodbye snekers, hello remote mngement! With VDI nd thin clients, your IT dministrtors cn leve their snekers t home. Insted of running round, they ll enjoy ll the svings in power, mngement nd support. In our smple clcultion with 100 VDI/thin client worksttions, which ssumes typicl thin client service life of six yers, the overll nnul desktop costs per worksttion re 376 euros less thn for comprble PC-bsed scenrio (-36%). In terms of mngement, mintennce nd repir lone you ll sve 42,000 euros ech yer. The nnul power svings come to round 5,600 euros. Overll, the fi nncil dvntge mounts to more thn 225,000 euros! The IGEL Universl Desktops ply mjor role in chieving these signifi cnt svings: Tht s becuse the powerful IGEL Universl Mngement Suite (UMS), which comes stndrd with IGEL devices, permits stndrdized remote mngement of ll settings nd fi rmwre components. You use the drg-nd-drop function to ssign freely defi nble group profi les to the respective thin clients in brnch offi ces or deprtments. VNC shdowing function for mirroring thin client user sessions over the network lso helps you reduce your support costs. COST COMPARISON: CONVENTIONAL PC-BASED WORKSTATIONS VS. VIRTUALIZED WORKSTATIONS (VDI) Costs in euros for: Conventionl setup (1 PC/worksttion) Thin clients nd virtul desktops (VDI) Yer 1 Yer2 Yer 3 Yer 4 Yer 5 Yer 6 Yer 1 Yer 2 Yer 3 Yer 4 Yer 5 Yer6 100 worksttions 48,000 48,000 25,000 0 File server or VDI server hrdwre 6,000 6,000 30,000 30,000 Peripherls (printer, monitor, etc.) 27,000 27,000 27,000 27,000 Desktop OS: Windows 8 Prof. 64-bit; for VDI, plus Windows VDA 11,000 21,000 10,000 10,000 10,000 10,000 10,000 VDI licenses (e.g. XenDesktop) 7,600 7,600 7,600 7,600 7,600 7,600 Initil instlltion 20,000 20,000 12,500 5,000 Energy costs 7,315 7,315 7,315 7,315 7,315 7,315 1,686 1,686 1,686 1,686 1,686 1,686 Mintennce nd repir 63,000 63,000 63,000 63,000 63,000 63,000 21,000 21,000 21,000 21,000 21,000 21,000 Totl costs (5 users over 6 yers): 634, ,218 Annul costs per worksttion 1, Cost trend 182, , , , , , , , , , , ,218 Svings relized VDI nd Thin Clients 36,528 66,557 96, , , ,670 Notes on the clcultion: Brnd-nme PC with dul-core processor, 4 GB RAM, 500 GB, Windows 8 Professionl 64-bit (480 euros); IGEL UD2 LX MultiMedi thin client (pprox. 250 euros); server: brnd-nme rck server, multicore CPUs, 4 GB RAM per user, 20 GB hrd drive spce in RAID 1 rry (pprox. 3,000 euros) per user. Citrix XenServer hypervisor softwre, no Windows-bsed server operting system. Desktop operting system: Windows 8 Professionl (SB license: pprox. 110 euros). For VDI, plus Windows VDA license: pprox. 100 euros per yer per client. Softwre licenses nd costs for dt bckup re identicl for both models nd re therefore not included in this clcultion. Instlltion nd mintennce costs: 70 euros/h Power costs: 0.25 euros/kwh, verge power consumption over 24 hours: 33.4 W; power consumption per thin client including their shre of server usge nd cooling: 7.7 W. Source: IGEL Technology, 2013
7 Smll compnies cn lso benefit: Virtul desktops lredy py off with only five worksttions With free hypervisor softwre, economicl IGEL thin clients nd license-free IGEL Linux, VDI/thin client strtegies re lredy well worthwhile for smll compnies with only fi ve thin client worksttions. Looked t over period of six yers, thin client costs 100 euros less per yer (pprox. -12%) thn conventionl PC worksttion. The overll svings mount to more thn 3,000 euros. The slightly higher investment costs lredy strt to py off during the second yer of use. The reson: Thin clients consume less power thn PCs nd cn be confi gured nd mnged remotely. In ddition, there re lso the following dvntges tht re not included in the smple clcultion: Thin clients re rugged nd relible becuse they hve no moving prts such s cooling fns nd hrd drives. They lso offer incresed dt security due to centrlized dt storge, higher vilbility due to minimum filure rtes nd effi cient connection of brnch offi ces or home-bsed worksttions even t low bndwidths (such s with DSL 768 or ISDN). COST COMPARISON FOR FIVE WORKSTATIONS OVER SIX YEARS Costs in euros for: Conventionl setup (1 PC/worksttion) Thin clients nd virtul desktops (VDI) Yer 1 Yer 2 Yer 3 Yer 4 Yer 5 Yer 6 Yer 1 Yer 2 Yer 3 Yer 4 Yer 5 Yer 6 5 worksttions 2,400 2,400 1,250 Centrl virtuliztion computer 3,000 3,000 Desktop OS: Windows 8 Prof. 64-bit; for VDI, plus Windows VDA 550 1, Peripherls (1 printer, 5» x 19» TFT) 1,350 1,350 1,350 1,350 Initil instlltion 1,050 1, Energy costs for 5 worksttions Mintennce nd repir 2,100 2,100 2,100 2,100 2,100 2, Totl costs (5 users over 6 yers): 24,944 21,922 Annul costs per worksttion Cost trend 7,816 10,281 12,747 20,013 22,479 24,944 8,474 10,237 12,001 18,395 20,159 21,922 Svings relized by VDI nd thin clients ,618 2,320 3,022 Notes on the clcultion: Brnd-nme PC with dul-core processor, 4 GB RAM, 500 GB, Windows 8 Professionl 64-bit (480 euros); IGEL UD2 LX MultiMedi thin client (pprox. 250 euros); server: brnd-nme server with 2x 2.0 GHz Qud Core Intel Xeon processor, 16 GB RAM, 2x 1 TB hrd drive in RAID 1 rry, VDI support nd second power supply (overll cost: pprox. 3,000 euros). Hypervisor softwre (e.g. Citrix XenServer Stndrd or VMwre ESXi) is vilble free for smll groups of users. No Windows-bsed server operting system. Desktop operting system: Windows 8 Professionl (SB license: pprox. 110 euros). For VDI, plus Windows VDA license: pprox. 100 euros per yer per client. Other softwre licenses nd costs for dt bckup re identicl for both models nd re therefore not included in this clcultion. Instlltion nd mintennce costs: 70 euros/h, power costs: 0.25 euros/kwh, verge power consumption for PC over 24 hours: 33.4 W; verge power consumption for thin client: 5.5 W; verge power consumption for server: 150 W per dy. Source: IGEL Technology, 2013
8 Universl nd future-proof the Universl Desktop concept from IGEL Whether it s server-bsed computing, virtul desktops, legcy-host ccess, VoIP or cloud computing, IGEL s Universl Desktops work together with wide vriety of centrlized IT infrstructures. In prticulr, their powerful hrdwre nd excellent video performnce, long with continuously developed fi rmwre, ensure high level of security for the future. Thnks to different device designs, operting systems nd fi rmwre fetures (softwre tools, clients nd locl protocols), the right model cn be selected ccording to the specifi c needs nd ensure cost effi ciency. Furthermore, with their numerous hrdwre options, IGEL Universl Desktops cn be integrted into environments with wide vriety of peripherl devices. The stndrd confi gurtion lredy offers severl USB ports, udio inputs/outputs, s well s t lest one digitl video interfce (disply port or DVI) for dulview opertion. Further options include n integrted smrtcrd reder, USB seril or prllel dpters, s well s optionl mounting bses with WLAN nd/or seril or prllel interfce. VESA mounting systems nd rubber bses for horizontl opertion lso help decrese the footprint of IGEL Universl Desktops to sve on spce. IGEL Universl Desktop s - much more thn just VDI client Full multimedi support, including Flsh Video (FLV) nd Unifi ed Messging (e.g. Microsoft Lync) Wide rnge of models, certifi ed for ccessing virtul desktops (Citrix Redy, etc.) More thn one operting system: IGEL Linux nd Microsoft Windows Embedded Stndrd IGEL pplince mode for even greter user convenience in VDI with Citrix, VMwre nd Red Ht Multi-protocol cpbility: RDP / RemoteFX, Citrix ICA / HDX, PCoIP, RHEV-D, NX HTTP, terminl emultion, SIP (VoIP), etc. Peripherls: severl USB interfces; optionlly: WiFi, seril nd prllel interfce Digitl dulview: high screen resolutions nd widescreen formts Secure uthentiction vi smrtcrd reder (optionlly integrted) User-dependent device confi gurtion (IGEL Shred WorkPlce feture, optionl) Long service life nd low filure rtes (no moving prts) IGEL Universl Mngement Suite (UMS): Remote mngement softwre comes stndrd IGEL is registered trdemrk of IGEL Technology GmbH. All hrdwre nd softwre nmes re brnd nmes or registered trdemrks of their respective mnufcturers. Errors nd omissions excepted. Subject to chnge without notice. I 07/2013 IGEL Technology 185-EN-2-3 IGEL Technology Ltd GERMANY Augsburg Bremen AUSTRALIA Sydney AUSTRIA Vienn BELGIUM Leuven CHINA Hong Kong Beijing Shnghi FRANCE Pris THE NETHERLANDS Utrecht SINGAPORE Singpore SWEDEN Sundsvll UNITED KINGDOM Reding UNITED STATES Cincinnti