The Science of Challenging Customer Requirements

Size: px
Start display at page:

Download "The Science of Challenging Customer Requirements"

Transcription

1 The Science of Challenging Customer Requirements Defining a repeatable process for vetting customer requirements for enterprise cloud solutions G.Brett Beaubouef, PMP, CISA ERP Cloud Success Manager

2 Agenda Starting the Conversation Common Blockers Science of Challenging Requirements Art of Challenging Requirements Consequences of Not Challenging Requirements Case Studies Summary Q&A

3 Background Grady Brett Beaubouef 20+ years ERP industry experience Multiple deployment roles across Consulting and IT Multiple deployment models: On Premise, Hosted, Hybrid, Offshore, Near shore, SaaS Published ERP author & blogger

4 STARTING THE CONVERSATION WITH GUIDING PRINCIPLES

5 Starting the Conversation (Guiding Principles) Lean ERP Customer Business Process Efficiency Reduce variations Not the guardians of best practices Best practices are not competitive practices Don t build an exception-based solution Not always right Will always best understand the business Revenue generating Revenue supporting Compliance True competitiveness comes from Revenue Generating

6 BLOCKERS OF CHALLENGING BUSINESS REQUIREMENTS

7 Blockers of Challenging Business Requirements You are not customer-focused You don t understand my business I need a flexible and adaptable solution You are making excuses for software gap I need a partner not a vendor

8 SCIENCE OF CHALLENGING REQUIREMENTS

9 Science (Process) 1. Gain permission 2. Lead by asking informed questions 3. Quantify the impact of the requirement 4. Drive accountability

10 Science (Process) Gain permission to challenge business requirements INVEST No one cares what you know until they know that you care. COMPETENT Know the core business process. Understand and communicate that you will never fully appreciate the business as well as the customer. LEAN Promote Lean principles to eliminate variations and improve cycle time (efficiency). OBJECTIVE Remove personality and passion from the equation. Quantify the results & impact a business requirement has on the end result.

11 Science (Process) Lead by asking informed questions ASSUMPTIONS PRESPECTIVE Value Add Business Requirements MAIN BUSINESS SCENARIO ANALYTICAL INNOVATIVE

12 Science (Process) Quantifying the Impact Characteristic Competitive Advantage Efficiency Effectiveness Differentiator Cost Reductions Cycle Time Reductions Evidence Requirement should be noted as an advantage in your sales presentation. Doing work cheaper. Are there documented results of cost reductions or is this an opinion? Doing work smarter. This should result in less product defects resulting in high quality and promoting a competitive advantage. Do your customers see this requirement as a unique value proposition? Cost reductions provides the potential for greater business value if the opportunity is exploited. Functional cycle time reductions are of little value if they do not have impact on holistic business process cycle time.

13 Science (Process) Quantifying the Impact

14 Science (Process) Drive Accountability Gather and Validate Requirements across a Business Process Visibility promotes accountability No pressure like peer pressure

15 ART OF CHALLENGING REQUIREMENTS

16 Art of Challenging Requirements (Fuzzy Logic) Emotional Intelligence Building Relationships Transparency Purposeful

17 CONSEQUENCES OF NOT CHALLENGING REQUIREMENTS

18 Consequences ERP/COTS makes for an expensive custom solution Legitimate needs for customizations Competitive practices Missing best practices Emerging compliance requirements Exception-based design results in greater costs and maintenance Implementation partners & IT waste time/effort pursuing non-value-add requirements

19 CASE STUDIES

20 Case Study #1 Happy Path Situation Customer was moving ERP from on premise/customized solution to a public cloud ERP solution. It was too costly for the customer to upgrade their on premise ERP solution due to intrusive customizations. Task Successful go-live and customer reference. Action Empathized. Educate vs Governance. Made the Subjective Objective. Result After several attempts the customer went live. Customer is a product and cloud service reference. Customer reduced IT expenditures by 25%.

21 Case Study #2 Can t Win Them All Situation Customer was moving ERP from on premise/customized solution to a public cloud ERP solution. Usability customization requested by the VP of Human Resources. Task Successful go-live and customer reference. Action Increased visibility at the business process level. Leveraged peer pressure at the peer and executive levels. Did not make it an ultimatum. Result Made customization to ERP Cloud offering to support same functionality in duplicate systems. Customer understands the impacts/efforts/limitations with customization. Customer is a product reference.

22 SUMMARY

23 Summary Challenging requirements is both an Art and Science Business requirements drive business results Provide relevant information for informed decisions Accountability is not assigning blame Support the final decision as a partner/enabler

24 QUESTIONS & ANSWERS

25 Additional Resources ERP Project 101: Challenging ERP Requirements Developing a Business Case for ERP Customizations Reverse Engineer to Business Requirements EPIC Methodology for COTS

Moving PeopleSoft to the Cloud

Moving PeopleSoft to the Cloud PINPOINT SOLUTIONS FOR PROJECT DRIVEN ENTERPRISES Moving PeopleSoft to the Cloud Strategy & Selection Service 2012 www.cardinalpointsolutions.com Pinpoint Solutions for Project Driven Enterprises PeopleSoft

More information

Key Evolutions of ERP

Key Evolutions of ERP Fusion Application Adoption - A Paradigm Shift from the Legacy ERP G. Brett Beaubouef, PMP, CISA CARDINAL POINT SOLUTIONS The evolution of ERP implementations has just taken a giant leap forward! This

More information

for Oil & Gas Industry

for Oil & Gas Industry Wipro s Upstream Storage Solution for Oil & Gas Industry 1 www.wipro.com/industryresearch TABLE OF CONTENTS Executive summary 3 Business Appreciation of Upstream Storage Challenges...4 Wipro s Upstream

More information

Openbravo Subscription and Recurring Billing Managing a Subscription-based Business and How a Technology Giant Did It

Openbravo Subscription and Recurring Billing Managing a Subscription-based Business and How a Technology Giant Did It Openbravo Subscription and Recurring Billing Managing a Subscription-based Business and How a Technology Giant Did It 1 Presenter Jon Setuain Senior Consultant at Openbravo 2 Trusted Vendor World leader

More information

Focus Experts Briefing: Five Ways Modern ERP Solutions Increase Business Agility

Focus Experts Briefing: Five Ways Modern ERP Solutions Increase Business Agility Focus Experts Briefing: Five Ways Modern ERP November 16, 2011 topics: Information Technology Operations Enterprise Resource Planning ERP Business Agility Mobility Cloud Computing Business Intelligence

More information

The Case for a Comprehensive Digital Strategy

The Case for a Comprehensive Digital Strategy The Case for a Comprehensive Digital Strategy Featuring: Kelly Squizzero, Infor Lisa Russell, Infor Jenel Stelton-Holtmeier, Modern Distribution Management Sponsored by: October 15, 2015 Agenda Intro Results

More information

BEDIFFERENT ACE G E R M A N Y. aras.com. Copyright 2012 Aras. All Rights Reserved.

BEDIFFERENT ACE G E R M A N Y. aras.com. Copyright 2012 Aras. All Rights Reserved. Copyright 2012 Aras. All Rights Reserved. BEDIFFERENT ACE G E R M A N Y Copyright 2012 Aras. All Rights Reserved. ACE Germany Leveraging the Cloud Rob McAveney Director of Product Management Aras Corp

More information

VENDOR SELECTION: WHERE TO BEGIN?

VENDOR SELECTION: WHERE TO BEGIN? VENDOR SELECTION: WHERE TO BEGIN? INTRODUCTION Selecting the right software for your organization, regardless if it s a best-of breed HR or Sales application or a full-fledged ERP system, can be a daunting

More information

HOW AN EFFECTIVE CHANNEL HOSTING STRATEGY CAN INCREASE YOUR SOFTWARE SALES

HOW AN EFFECTIVE CHANNEL HOSTING STRATEGY CAN INCREASE YOUR SOFTWARE SALES HOW AN EFFECTIVE CHANNEL HOSTING STRATEGY CAN INCREASE YOUR SOFTWARE SALES In a changing market, how can traditional software vendors realise true value from software-as-aservice models by developing effective

More information

BEDIFFERENT A C E 2 0 1 2 I N T E R N A T I O N A L

BEDIFFERENT A C E 2 0 1 2 I N T E R N A T I O N A L Copyright 2012 Aras. All Rights Reserved. BEDIFFERENT A C E 2 0 1 2 I N T E R N A T I O N A L Copyright 2012 Aras. All Rights Reserved. ACE 2012 I N TERNATIONAL Leveraging the Cloud Rob McAveney Director

More information

Whitepaper. The future of. Expense management. Issued January 2013. 5 remarkable findings. Powered by:

Whitepaper. The future of. Expense management. Issued January 2013. 5 remarkable findings. Powered by: Whitepaper The future of Expense management Issued January 2013 5 remarkable findings Powered by: For almost all classes of businesses in Europe and the United States, expenses form an important part of

More information

Transform your customer relationships. Avanade Customer Relationship Management Services

Transform your customer relationships. Avanade Customer Relationship Management Services Transform your customer relationships Avanade Customer Relationship Management Services The opportunity to improve business results with solutions that drive better customer relationships and insights

More information

7 things to ask when upgrading your ERP solution

7 things to ask when upgrading your ERP solution Industrial Manufacturing 7 things to ask when upgrading your ERP solution The capabilities gap between older versions of ERP designs and current designs can create a problem that many organizations are

More information

SEVEN WAYS TO AVOID ERP IMPLEMENTATION FAILURE SPECIAL REPORT SERIES ERP IN 2014 AND BEYOND

SEVEN WAYS TO AVOID ERP IMPLEMENTATION FAILURE SPECIAL REPORT SERIES ERP IN 2014 AND BEYOND SEVEN WAYS TO AVOID ERP IMPLEMENTATION FAILURE SPECIAL REPORT SERIES ERP IN 2014 AND BEYOND CONTENTS INTRODUCTION................................ 3 UNDERSTAND YOUR CURRENT SITUATION............ 4 DRAW

More information

Cloud Computing; What is it, How long has it been here, and Where is it going?

Cloud Computing; What is it, How long has it been here, and Where is it going? Cloud Computing; What is it, How long has it been here, and Where is it going? David Losacco, CPA, CIA, CISA Principal January 10, 2013 Agenda The Cloud WHAT IS THE CLOUD? How long has it been here? Where

More information

EMPLOYEE ENGAGEMENT: PAVING THE WAY TO HAPPY CUSTOMERS

EMPLOYEE ENGAGEMENT: PAVING THE WAY TO HAPPY CUSTOMERS EMPLOYEE ENGAGEMENT: PAVING THE WAY TO HAPPY CUSTOMERS September, 2015 Omer Minkara, Research Director, Contact Center & Customer Experience Management Michael M. Moon, Research Director, Human Capital

More information

Storage Validation at GE

Storage Validation at GE Storage Validation at GE Storage infrastructure performance validation speeds innovation and reduces technology risk December 2014 2014 Load DynamiX. All rights reserved. Table of Contents Abstract...

More information

Why No ROI or Payback on An ERP Project is a Good Thing Especially Given the Cloud

Why No ROI or Payback on An ERP Project is a Good Thing Especially Given the Cloud Why No ROI or Payback on An ERP Project is a Good Thing Especially Given the Cloud 875 Cerritos Corporate Dr., #A Cerritos, CA 9070 Toll Free : (800) 969-APEX Tel : (562) 926-6820 E-mail : info@acsi2000.com

More information

Developing a Strategic Roadmap Why you need it & how to do it right

Developing a Strategic Roadmap Why you need it & how to do it right Developing a Strategic Roadmap Why you need it & how to do it right Session ID# 12509 Juan Porter TopDown Consulting Juan Porter Experience Overview President & Founder of TopDown Consulting Over 25 years

More information

Focus Experts Briefing: A Guide to Hybrid ERP Solutions

Focus Experts Briefing: A Guide to Hybrid ERP Solutions Focus Experts Briefing: A Guide to Hybrid ERP Solutions February 16, 2012 topics: Information Technology Operations Enterprise Resource Planning ERP Business Agility Cloud Computing Hybrid Cloud Computing

More information

Redefining Infrastructure Management for Today s Application Economy

Redefining Infrastructure Management for Today s Application Economy WHITE PAPER APRIL 2015 Redefining Infrastructure Management for Today s Application Economy Boost Operational Agility by Gaining a Holistic View of the Data Center, Cloud, Systems, Networks and Capacity

More information

Adopting the DMBOK. Mike Beauchamp Member of the TELUS team Enterprise Data World 16 March 2010

Adopting the DMBOK. Mike Beauchamp Member of the TELUS team Enterprise Data World 16 March 2010 Adopting the DMBOK Mike Beauchamp Member of the TELUS team Enterprise Data World 16 March 2010 Agenda The Birth of a DMO at TELUS TELUS DMO Functions DMO Guidance DMBOK functions and TELUS Priorities Adoption

More information

State of Embedded Analytics Report. Logi Analytics Third Annual Executive Review of Embedded Analytics Trends and Tactics

State of Embedded Analytics Report. Logi Analytics Third Annual Executive Review of Embedded Analytics Trends and Tactics 2015 State of Embedded Analytics Report Logi Analytics Third Annual Executive Review of Embedded Analytics Trends and Tactics Table of Contents 3. Introduction 4. What is Embedded Analytics? 5. Top 10

More information

Leveraging SaaS as Part of a Technology-led Procurement Transformation

Leveraging SaaS as Part of a Technology-led Procurement Transformation Leveraging SaaS as Part of a Technology-led Procurement Transformation Jesse Hanger, Specialist Master Sean Rhoades, Senior Consultant September 29, 2014 Soft ware as a Ser vice (SaaS) (/sæs/ or /sɑːs/)

More information

www.pwc.com Navigating the next generation of cloud ERP Insurance

www.pwc.com Navigating the next generation of cloud ERP Insurance www.pwc.com Navigating the next generation of cloud ERP Insurance Agenda 1. Cloud computing 2. Cloud and the future of financial management 3. Insurance trends 4. Cloud readiness Summary 2 If you are currently

More information

Validating Enterprise Systems: A Practical Guide

Validating Enterprise Systems: A Practical Guide Table of Contents Validating Enterprise Systems: A Practical Guide Foreword 1 Introduction The Need for Guidance on Compliant Enterprise Systems What is an Enterprise System The Need to Validate Enterprise

More information

How to Select the Right ERP System to Meet Your Business Requirements

How to Select the Right ERP System to Meet Your Business Requirements How to Select the Right ERP System to Meet Your Business Requirements 13875 Cerritos Corporate Dr., #A Cerritos, CA 90703 Toll Free : (800) 969-APEX Tel : (562) 926-6820 E-mail : info@acsi2000.com Website

More information

C LOUD E RP: HELPING MANUFACTURERS KEEP UP WITH THE TIMES

C LOUD E RP: HELPING MANUFACTURERS KEEP UP WITH THE TIMES June 2013 C LOUD E RP: HELPING MANUFACTURERS KEEP UP WITH THE TIMES MORE I NNOVATION, L ESS C OST W ITH S AAS E RP Data Source In late 2012 and early 2013 Mint Jutras collected more than 475 qualified

More information

Marketing research and strategic planning for private equity portfolio companies. MMR delivers practical solutions focused on revenue growth.

Marketing research and strategic planning for private equity portfolio companies. MMR delivers practical solutions focused on revenue growth. Why MMR? The MMR process builds a platform of current market data, organizes it, and involves key managers in the analysis to collectively reach conclusions and map out a plan. We believe that these are

More information

Historians and Production Management as Cloud Applications

Historians and Production Management as Cloud Applications Historians and Production Management as Cloud Applications Harry Forbes Senior Analyst ARC Advisory Group hforbes@arcweb.com Emerging Technologies Enable Information- Driven Manufacturing Big Data Analytics

More information

CLOUD BASED SCADA. Removing Implementation and Deployment Barriers. Liam Kearns Open Systems International, Inc.

CLOUD BASED SCADA. Removing Implementation and Deployment Barriers. Liam Kearns Open Systems International, Inc. CLOUD BASED SCADA Removing Implementation and Deployment Barriers Liam Kearns Open Systems International, Inc. SCADA Traditional definition and application. SCADA DEFINITION Definition Supervisory Control

More information

Saas vs. Traditional ERP: Which is Right for You?

Saas vs. Traditional ERP: Which is Right for You? Saas vs. Traditional ERP: Which is Right for You? Eric Kimberling President and Chairman Panorama Consulting Solutions www.panorama-consulting.com Phone: 720-515-1ERP Twitter: @erickimberling 1 Agenda

More information

Flash Use Cases Traditional Infrastructure vs Hyperscale

Flash Use Cases Traditional Infrastructure vs Hyperscale Flash Use Cases Traditional Infrastructure vs Hyperscale Steve Knipple, CTO / VP Engineering Atmosera : Global Hybrid Managed Services Provider Agenda Speaker Perspective The Infrastructure Market Traditional

More information

Overview, Goals, & Introductions

Overview, Goals, & Introductions Improving the Retail Experience with Predictive Analytics www.spss.com/perspectives Overview, Goals, & Introductions Goal: To present the Retail Business Maturity Model Equip you with a plan of attack

More information

Product Strategy Update OTM SIG Conference

Product Strategy Update OTM SIG Conference Product Strategy Update OTM SIG Conference Derek H. Gittoes Vice President, Product Strategy August 11, 2014 Copyright 2014, Oracle and/or its affiliates. All rights reserved. Program Agenda 1 2 3 4 Current

More information

RESEARCH NOTE THE EVOLVING BUSINESS CASE FOR TIER-1 ERP IN MIDSIZE COMPANIES

RESEARCH NOTE THE EVOLVING BUSINESS CASE FOR TIER-1 ERP IN MIDSIZE COMPANIES RESEARCH NOTE THE EVOLVING BUSINESS CASE FOR TIER-1 ERP IN MIDSIZE COMPANIES THE BOTTOM LINE Today, usability improvements and rapid implementation tools that simplify deployments make enterprise applications

More information

Services Providers. Ivan Soto

Services Providers. Ivan Soto SOP s for Managing Application Services Providers Ivan Soto Learning Objectives At the end of this session we will have covered: Types of Managed Services Outsourcing process Quality expectations for Managed

More information

How Cloud Services Benefit from Cloud-Based Delivery. With a Look at Solutions from Akamai

How Cloud Services Benefit from Cloud-Based Delivery. With a Look at Solutions from Akamai How Cloud Services Benefit from Cloud-Based Delivery With a Look at Solutions from Akamai Perspective 2012 Neovise, LLC. All Rights Reserved. Report Published April 22, 2014 The Growing Role of the Internet

More information

Customer Cloud Architecture for Mobile. http://cloud-council.org/resource-hub.htm#customer-cloud-architecture-for-mobile

Customer Cloud Architecture for Mobile. http://cloud-council.org/resource-hub.htm#customer-cloud-architecture-for-mobile Customer Cloud Architecture for Mobile http://cloud-council.org/resource-hub.htm#customer-cloud-architecture-for-mobile June, 2015 1 Presenters Heather Kreger CTO International Standards, IBM US SC38 mirror

More information

SOA Connectivity & Integration Real World Examples

SOA Connectivity & Integration Real World Examples SOA Connectivity & Integration Real World Examples Rachel Reinitz Distinguished Engineer RREINITZ@us.ibm.com Agenda My Disclaimer I ve changed customer details to hide their identities. Speedy Expansion

More information

SERVICE LOGISTICS YOUR SERVICE SUPPLY CHAIN EMPOWERED

SERVICE LOGISTICS YOUR SERVICE SUPPLY CHAIN EMPOWERED SERVICE LOGISTICS YOUR SERVICE SUPPLY CHAIN EMPOWERED SOLUTIONS PROVIDING SUPERIOR PERFORMANCE FOR YOUR COMPETITIVE ADVANTAGE Within the Service Logistics portfolio, TNT offers three value propositions

More information

Crossing the DevOps Chasm

Crossing the DevOps Chasm SOLUTION BRIEF Application Delivery Solutions from CA Technologies Crossing the DevOps Chasm Can improved collaboration and automation between Development and IT Operations deliver business value more

More information

Go to Market with a New Analytic Product in Just 8 Weeks.

Go to Market with a New Analytic Product in Just 8 Weeks. Go to Market with a New Analytic Product in Just 8 Weeks. A C A S E S T U D Y 8GTM Go to market with a new analytic product in just 8 weeks 500K Over half million in new revenue directly tied into analytics

More information

Performance Engineering and Optimizations. Database Services and Data Quality Solutions

Performance Engineering and Optimizations. Database Services and Data Quality Solutions One Stop Shop for Cloud/In-Premise Infrastructure & Support Services Cloud&/Digitization & Support E-Commerce, CRM, and Context Bound UX Databases, Mobile Data Synchronization and Quality Performance and

More information

The Sourcing Canvas: A Strategic Approach to Sourcing Decisions. By Ralph Loftin, Richard Lynch and Jack Calhoun

The Sourcing Canvas: A Strategic Approach to Sourcing Decisions. By Ralph Loftin, Richard Lynch and Jack Calhoun The Sourcing Canvas: A Strategic Approach to Sourcing Decisions By Ralph Loftin, Richard Lynch and Jack Calhoun Contents Abstract... 3 Role of Business Capabilities in Sourcing... 4 Decision Logic for

More information

On Premise Vs Cloud: Selection Approach & Implementation Strategies

On Premise Vs Cloud: Selection Approach & Implementation Strategies On Premise Vs Cloud: Selection Approach & Implementation Strategies Session ID#:10143 Prepared by: Praveen Kumar Practice Manager AST Corporation @Praveenk74 REMINDER Check in on the COLLABORATE mobile

More information

Cloud vs On-Premise Software: And the Winner is

Cloud vs On-Premise Software: And the Winner is Cloud vs On-Premise Software: And the Winner is QR Code Presenters: Moderator, Micah Myers, Information Technology Director, City of St. Cloud, MN Speakers: Greg Jonsen, SaaS Leader, State of Minnesota

More information

Unlocking the Commercial Potential in your Dynamics CRM Applications

Unlocking the Commercial Potential in your Dynamics CRM Applications Unlocking the Commercial Potential in your Dynamics CRM Applications Licensing, packaging & protecting your software A Software Potential Solution Overview InishTech 2012. All Rights Reserved. Reproduction

More information

Ingres Insights. with Open Source Software

Ingres Insights. with Open Source Software Ingres Insights DElivering Business intelligence with Open Source Software TABLE OF CONTENTS 3 Preface 4 Balanced Scorecards 5 Business Optimization 6 Business Intelligence (BI) 7 BI Examples 8 The Challenges

More information

OVERVIEW OF MICROSOFT AZURE

OVERVIEW OF MICROSOFT AZURE Hybrid Cloud Solution to Increase Business Value CloudLink is a hybrid cloud solution that interacts with existing onpremises ERP systems. With the hybrid approach, we can leverage the on-premises software

More information

Datamation. 5 Reasons to Consider SaaS for Your Business Applications. Executive Brief. In This Paper

Datamation. 5 Reasons to Consider SaaS for Your Business Applications. Executive Brief. In This Paper 5 Reasons to Consider SaaS for Your Business Applications In This Paper SaaS-based business applications offer a number of advantages for line-of-business managers Oracle offers a suite of SaaS business

More information

Cloud, On-premises, and More: The Business Value of Software Deployment Choice

Cloud, On-premises, and More: The Business Value of Software Deployment Choice Cloud, On-premises, and More: A research report prepared by: Publication sponsored by: TABLE OF CONTENTS Introduction: Choices, Limits, and Adaptability Isn t Everything Cloud? The Importance of Architecture

More information

Delivering Business Intelligence with Open Source Software

Delivering Business Intelligence with Open Source Software Delivering Business Intelligence with Open Source Software WHITE PAPER by Chip Nickolett, Ingres Corporation Ingres Business Intelligence Series Table of Contents Preface...3 Balanced Scorecards...4 Business

More information

10 Critical Requirements for Cloud Applications. How to Recognize Cloud Providers and Applications that Deliver Real Value

10 Critical Requirements for Cloud Applications. How to Recognize Cloud Providers and Applications that Deliver Real Value 10 Critical Requirements for Cloud Applications How to Recognize Cloud Providers and Applications that Deliver Real Value 1 10 Critical Requirements for Cloud Applications How to Recognize Cloud Providers

More information

H4 Tackling the Challenges of Implementing Emerging HR Technologies

H4 Tackling the Challenges of Implementing Emerging HR Technologies H4 Tackling the Challenges of Implementing Emerging HR Technologies Tackling the Challenges of Implementing Emerging HR Technologies Arnab Banerjee Agenda The session will cover: moving from in-house resource

More information

TRENDS IN BUSINESS SOFTWARE. Jarno van Hurne Product Marketing Director

TRENDS IN BUSINESS SOFTWARE. Jarno van Hurne Product Marketing Director TRENDS IN BUSINESS SOFTWARE Jarno van Hurne Product Marketing Director THE ONLY CONSTANT, IS CHANGE HERACLITUS BUSINESS SOLUTIONS BUSINESS REVIEW 2015 The most exciting shifts of our time are underway

More information

10 Critical Requirements for Cloud Applications:

10 Critical Requirements for Cloud Applications: 10 Critical Requirements for Cloud Applications: How to Recognise Cloud Providers and Applications that Deliver Real Value 10 Critical Requirements for Cloud Applications: How to Recognise Cloud Providers

More information

The Hybrid Cloud. Why One Size is Not a Fit for All Companies. By: Kyle Snyder, Tom Connolly June 19, 2016

The Hybrid Cloud. Why One Size is Not a Fit for All Companies. By: Kyle Snyder, Tom Connolly June 19, 2016 The Hybrid Cloud Why One Size is Not a Fit for All Companies By: Kyle Snyder, Tom Connolly June 19, 2016 Agenda Overview What is the Hybrid Cloud? Current Business Issues Cloud-based Solutions Hybrid Cloud

More information

The Human Capital Management Systems Business Case A Checklist to assist agencies developing a business case

The Human Capital Management Systems Business Case A Checklist to assist agencies developing a business case The Human Capital Management Systems Business Case A Checklist to assist agencies developing a business case Final version for release Human Capital Management See more at psc.nsw.gov.au/hcm Index - Business

More information

How To Improve Your Business Through A Cloud Based System

How To Improve Your Business Through A Cloud Based System HR Technology & Talent Management Using Cloud Based SaaS solutions to Power your Strategy James S. Trujillo Senior Manager, Human Resources Rico Kmetz-González IT Business Systems Manager Multiple Perspectives

More information

Update On Smart Grid Cyber Security

Update On Smart Grid Cyber Security Update On Smart Grid Cyber Security Kshamit Dixit Manager IT Security, Toronto Hydro, Ontario, Canada 1 Agenda Cyber Security Overview Security Framework Securing Smart Grid 2 Smart Grid Attack Threats

More information

Credit Unions and The Cloud. By: Chris Sachse

Credit Unions and The Cloud. By: Chris Sachse Credit Unions and The Cloud By: Chris Sachse Agenda! Introduction.! Definition of the cloud.! Discuss cloud popularity.! Look at the use of the cloud.! Discuss cloud management.! Discuss cloud security.!

More information

CRN Cloud Computing Forum 2012 5 Tips for Choosing the right cloud partner

CRN Cloud Computing Forum 2012 5 Tips for Choosing the right cloud partner CRN Cloud Computing Forum 2012 5 Tips for Choosing the right cloud partner 14 th June 2012 Andy Burton Chairman, Cloud Industry Forum andy@cloudindustryfroum.org Backdrop: 2012 Cloud Market Organisations

More information

Moving your Group Company to Cloud Accounting? 5 Things to Think About before you do.

Moving your Group Company to Cloud Accounting? 5 Things to Think About before you do. Moving your Group Company to Cloud Accounting? 5 Things to Think About before you do. Introduction Online accounting has evolved such that it has definitely become the norm for most start-ups and small

More information

SAP s Cloud Strategy: Run Better, Run Faster. Rupert Kaufmann Global Vice President, SAP Cloud Consulting

SAP s Cloud Strategy: Run Better, Run Faster. Rupert Kaufmann Global Vice President, SAP Cloud Consulting SAP s Cloud Strategy: Run Better, Run Faster Rupert Kaufmann Global Vice President, SAP Cloud Consulting The Cloud is Here For Companies of All Sizes Forrester estimates global cloud computing market to

More information

Launching or Upgrading ERP Systems. JOSEPH EVE Technology Group

Launching or Upgrading ERP Systems. JOSEPH EVE Technology Group Launching or Upgrading ERP Systems JOSEPH EVE Technology Group Technological & Economical Impacts MORE FASTER CHEAPER Lenders & Financial Institutions Needs More Economic Development More Lending Activity

More information

Your Mobility Strategy Guide Book

Your Mobility Strategy Guide Book The fast adoption in the use of mobile devices to access work files, data and customer information requires companies to deepen their understanding about how to create a balance between flexibility and

More information

The European Cloud Journey. Gabriella Cattaneo, European Government Consulting IDC s European Cloud Research Team February 24, 2014

The European Cloud Journey. Gabriella Cattaneo, European Government Consulting IDC s European Cloud Research Team February 24, 2014 The European Cloud Journey Gabriella Cattaneo, European Government Consulting IDC s European Cloud Research Team February 24, 2014 The Cloud market grows fast (Forecast 2014, WE) Market Value Bill. 10.2

More information

Preferred Strategies: Business Intelligence for JD Edwards

Preferred Strategies: Business Intelligence for JD Edwards Preferred Strategies: Business Intelligence for JD Edwards For the fourth year in a row, Business Intelligence software tops the list for IT investments according to Gartner Research. If you are not currently

More information

Cost effective methods of test environment management. Prabhu Meruga Director - Solution Engineering 16 th July SCQAA Irvine, CA

Cost effective methods of test environment management. Prabhu Meruga Director - Solution Engineering 16 th July SCQAA Irvine, CA Cost effective methods of test environment management Prabhu Meruga Director - Solution Engineering 16 th July SCQAA Irvine, CA 2013 Agenda Basic complexity Dynamic needs for test environments Traditional

More information

Shared Services Optimisation proposition

Shared Services Optimisation proposition Shared Services Optimisation proposition The concept of Shared Services started in the early 1990 s in the US, when large corporates were seeking a new, more cost efficient model for running back office

More information

Deploying Hyperion in a Hosted Environment Considerations and Options. Hyperion User Group Minnesota

Deploying Hyperion in a Hosted Environment Considerations and Options. Hyperion User Group Minnesota Deploying Hyperion in a Hosted Environment Considerations and Options Hyperion User Group Minnesota Agenda 2 Agenda Introductions The Case for Hosted Solutions Infrastructure and Hardware Needs Evaluating

More information

Developing SAP Enterprise Cloud Computing Strategy

Developing SAP Enterprise Cloud Computing Strategy White Paper WFT Cloud Technology SAP Cloud Integration Service Provider Developing SAP Enterprise Cloud Computing Strategy SAP Cloud Computing is a significant IT paradigm change with the potential to

More information

MOVING GRANTS MANAGEMENT TO THE CLOUD

MOVING GRANTS MANAGEMENT TO THE CLOUD MOVING GRANTS MANAGEMENT TO THE CLOUD A Vision for State and Local Government Decision-Makers December 2013 www.reisystems.com TABLE OF CONTENTS Introduction... 1 1. Unique State and Local Grants Management

More information

END-TO-END BANKING SOLUTIONS

END-TO-END BANKING SOLUTIONS END-TO-END BANKING SOLUTIONS AND SERVICES PARTNERING WITH THAKRAL ONE BI AND ANALYTICS MOVING FROM BIG DATA TO REAL DATA Increased pressures from regulatory compliance, rapid global economic changes, and

More information

Cloud creates path to profitability for Australian businesses. A complimentary report from cloud-based business management software provider NetSuite

Cloud creates path to profitability for Australian businesses. A complimentary report from cloud-based business management software provider NetSuite Cloud creates path to profitability for Australian businesses A complimentary report from cloud-based business management software provider NetSuite Introduction Australian businesses are facing a dynamic

More information

Capgemini s Guidewire Services. Leading services and solutions to support your Guidewire initiatives

Capgemini s Guidewire Services. Leading services and solutions to support your Guidewire initiatives Capgemini s Guidewire Services Leading services and solutions to support your Guidewire initiatives Capgemini was named Guidewire s Partner of the Year for 2011 Post financial crisis, insurance companies

More information

MANUFACTURING IN THE CLOUD IMPROVED PRODUCTIVITY AND COST SAVINGS ARE ON THE HORIZON

MANUFACTURING IN THE CLOUD IMPROVED PRODUCTIVITY AND COST SAVINGS ARE ON THE HORIZON MANUFACTURING IN THE CLOUD IMPROVED PRODUCTIVITY AND COST SAVINGS ARE ON THE HORIZON White paper by Bala Adiseshan President & CEO inkumo, Inc. MANUFACTURING IN THE CLOUD: IMPROVED PRODUCTIVITY AND COST-

More information

Fujitsu Forum 2014. Human Centric Innovation. 19th 20th November. 0 Copyright 2014 FUJITSU

Fujitsu Forum 2014. Human Centric Innovation. 19th 20th November. 0 Copyright 2014 FUJITSU Fujitsu Forum 2014 19th 20th November Human Centric Innovation 0 Copyright 2014 FUJITSU Reducing the cost of Managing Hybrid IT Andrew Brabban VP, Head of Initiatives Programs, Emerging Technologies and

More information

KICK-START CLOUD VENTURES

KICK-START CLOUD VENTURES Contents SALESFORCE & CRM PRACTICE GROUP 3 MARKETING & CAMPAIGN MESSAGE ORCHESTRATION 4 FORCE.COM & ISV PARTNER INTEGRATED COLLABORATION & CAMPAIGN MANAGEMENT 4 MARKETING & OPERATIONAL MESSAGE ORCHESTRATION

More information

Calculating ROI for Business Intelligence Solutions in Small and Mid-Sized Businesses

Calculating ROI for Business Intelligence Solutions in Small and Mid-Sized Businesses Calculating ROI for Business Intelligence Solutions in Small and Mid-Sized Businesses Introduction Successful business intelligence implementations can unlock key information within a company s data vaults

More information

10 Reasons why Visma is the best software supplier for your business

10 Reasons why Visma is the best software supplier for your business 10 Reasons why Visma is the best software supplier for your business 10 Reasons to choose Visma Even the best software or service available on the market, will not benefit your business unless it meets

More information

whitepaper Network Traffic Analysis Using Cisco NetFlow Taking the Guesswork Out of Network Performance Management

whitepaper Network Traffic Analysis Using Cisco NetFlow Taking the Guesswork Out of Network Performance Management whitepaper Network Traffic Analysis Using Cisco NetFlow Taking the Guesswork Out of Network Performance Management Taking the Guesswork Out of Network Performance Management EXECUTIVE SUMMARY Many enterprise

More information

TOP 10. Features Small and Medium Businesses

TOP 10. Features Small and Medium Businesses Introduction Once thought of as only relevant for enterprises, CRM technology is increasingly being used by small and medium businesses across industries. Even the smallest organizations recognize the

More information

Now Leverage Big Data for Successful Customer Engagements

Now Leverage Big Data for Successful Customer Engagements Now Leverage Big Data for Successful Customer Engagements Revolutionize the Value of Partnership The partner challenge: Understanding customer environments to deliver better outcomes As a channel or technology

More information

Fundamental Concepts and Models

Fundamental Concepts and Models Fundamental Concepts and Models 1 1. Roles and Boundaries Could provider The organization that provides the cloud based IT resources Cloud consumer An organization (or a human) that has a formal contract

More information

Paul Spence. CEO, Global Outsourcing. Bank of America Merrill Lynch TMT Conference 2010 London, June 9

Paul Spence. CEO, Global Outsourcing. Bank of America Merrill Lynch TMT Conference 2010 London, June 9 Paul Spence CEO, Global Outsourcing Bank of America Merrill Lynch TMT Conference 2010 London, June 9 2010: Three keys to a successful year Growth: accelerate the top line recovery by focusing on 5 key

More information

See Appendix A for the complete definition which includes the five essential characteristics, three service models, and four deployment models.

See Appendix A for the complete definition which includes the five essential characteristics, three service models, and four deployment models. Cloud Strategy Information Systems and Technology Bruce Campbell What is the Cloud? From http://csrc.nist.gov/publications/nistpubs/800-145/sp800-145.pdf Cloud computing is a model for enabling ubiquitous,

More information

Using Cloud to Deliver Innovation and Efficiency

Using Cloud to Deliver Innovation and Efficiency IBM Northeast Europe Using Cloud to Deliver Innovation and Efficiency Christian Klezl Vice President & Cloud Leader IBM Northeast Europe October 18th 2010 IBM Northeast Europe IBM Northeast Europe Cloud

More information

Reducing Cost and Improving Performance with IBM DB2 Tools and Utilities

Reducing Cost and Improving Performance with IBM DB2 Tools and Utilities Reducing Cost and Improving Performance with IBM DB2 Tools and Utilities B y C r a i g S. M u l l i n s M u l l i n s D a t a b a s e R e s e a r c h A d i v i s i o n o f M u l l i n s C o n s u l t i

More information

The 2-Tier Business Intelligence Imperative

The 2-Tier Business Intelligence Imperative Business Intelligence Imperative Enterprise-grade analytics that keeps pace with today s business speed Table of Contents 3 4 5 7 9 Overview The Historical Conundrum The Need For A New Class Of Platform

More information

Application Value Assessment

Application Value Assessment Value Assessment Journey to Realising the Value of an Organisation s Portfolio Fujitsu UK & Ireland - Business & Services By Chris Waite, Fujitsu Businesses today operate in highly competitive environments

More information

Leveraging SDN and NFV in the WAN

Leveraging SDN and NFV in the WAN Leveraging SDN and NFV in the WAN Introduction Software Defined Networking (SDN) and Network Functions Virtualization (NFV) are two of the key components of the overall movement towards software defined

More information

Finding The PPM Sweet Spot

Finding The PPM Sweet Spot Finding The PPM Sweet Spot How the Cloud and a Top Down Approach Can Help Drive Project Portfolio Value Featured Presenter: Daniel Stang Research Director Welcome! Thank you for joining us. A few things

More information

Talent Management: Why It s Critical for Business Success

Talent Management: Why It s Critical for Business Success Talent Management: Why It s Critical for Business Success Integrated talent management drives measurable results by aligning employee development to your business goals. Learn how. Contents Aligning Individual

More information

INSERT COMPANY LOGO HERE

INSERT COMPANY LOGO HERE 20132014 INSERT COMPANY LOGO HERE 2014 Global 2013 North Distributed American Denial-of-Service SSL Certificate Mitigation Product Market Leadership Leadership Award Award Frost & Sullivan 2014 1 We Accelerate

More information

Enabling HR service delivery

Enabling HR service delivery Enabling HR service delivery Cloud HR 9 10 HR shared services and Outsourcing Global privacy and Security 11 12 Social media 9 Cloud HR What do a carve out from a global medical device maker, a fast-growing

More information

Trust but Verify. Vincent Campitelli. VP IT Risk Management

Trust but Verify. Vincent Campitelli. VP IT Risk Management Trust but Verify Vincent Campitelli VP IT Risk Management McKesson Corporation Trust but Verify Cloud Security 3 Agenda Cloud Defined Cloud Opportunities Cloud Challenges What s Different? How to Verify

More information

The MSS Approach to BPM

The MSS Approach to BPM The MSS Approach to BPM Ryan McMahon, PMP MSS Management Consulting Agenda BPM defined MSS BPM Offerings and Approach Key BPM Benefits Q&A - Improve the Big Picture - Identify Problem Areas and Bottlenecks

More information