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1 May

2 Table f Cntents I. Prgramming... 2 Express Wrkshps Turs Partnerships Digital Displays II. Services... 3 Service Desk Staff Services Fd Fr Thught Cafe III. Technlgy... 4 Grup Rms Cmputer Usage Sftware Usage Printing Usage Peripherals Usage IV. Usage... 8 Building Entrances Occupancy User Activity

3 Prgramming The Learning Cmmns encurages academic success by develping and presenting academic prgrams and wrkshps designed t meet the educatinal needs and interests f the undergraduate student ppulatin at the University f Iwa Turs Libraries and campus partners are interested in the Learning Cmmns space. The fllwing turs were crdinated: Cllege f Pharmacy faculty Partnerships Campus partner activities play an imprtant rle in the Learning Cmmns fr student success. The fllwing represent regular campus partner sessins as well as special fferings: Statistics Tutring Lab ffered 9 sessins. Writing Centering Tutring ffered 8 appintments fr 7 students. Schl f Jurnalism & Mass Cmmunicatin held 1 Fd fr Thught themed pster exhibit. Vice President fr Student Life held 1 Capture Iwa Exhibit. Learning Cmmns partnered with several departments and grups acrss campus t hst sme Finals Week Activities: Pst a Secret Bard Alumni Assciatin mailed 69 pstcards fr the Send a Pstcard Hme activity University Libraries develped 9 Break frm Busyness study break activities with 68 students cmpleting 3 r mre activities Free Ppcrn & Cffee Campus Leaders Tday student grup handed ut 200 Survival Kits University Cunseling Services ffered 1 Getting Thrugh Finals Destress Event University Libraries Special Cllectins held 1 Ryal Sciety streaming event with a pp up museum. Center fr Teaching ffered 1 Graduate Reading Grup sessin. Digital Displays The Learning Cmmns Crdinatr wrks with ITS, Libraries, and campus partners t ensure the digital displays prmte events, resurces, and services that take place in the Learning Cmmns r Main Library. The fllwing were displayed: LEARNING COMMONS MONTHLY REPORT - MAY

4 Break frm Busyness, University Libraries Research Cnsultatins, University Libraries Finals Week Survival Checklist, Learning Cmmns Take a Study Paws, University Libraries Free Ppcrn, Learning Cmmns Free Cffee, Learning Cmmns Hw D I Cut Csts?, Office f Student Financial Aid Fcus, Campus Activities Bard, Kingsmen, Campus Activities Bard Cuntry Night, Campus Activities Bard Biinfrmatics Shrt Curse, Iwa Institute f Human Genetics Biju After Hurs, Campus activities Bard Chappie, Campus Activities Bard Fifty Shades f Grey, Campus Activities Bard Services The Main Library staff strive t prvide relevant and timely assistance t ur users fr the entire Main Library. Service Desk Library staff and student wrkers use Suma sftware t manually cunt circulatin, directinal, technlgy, reference, and campus partner questins asked at the Service Desk. Reprts are prvided that cunt bk/media check-uts, ILL check-uts, and ntebk check-uts. There were 7,895 ttal transactins at the Service Desk: 5,167 bk/media check-uts 988 ntebk check-uts 702 ILL check-uts 337 directinal questins 289 circulatin questins 203 technlgy questins 123 campus partner questins 86 reference questins Mnday, May 11 th, was the busiest day with 437 transactins Sunday, May 17 th, was the least busy day with 90 transactins LEARNING COMMONS MONTHLY REPORT - MAY

5 Technlgy Questins 3% Circulatin Questins 4% Campus Partner Questins 1% Service Desk Transactins May 2015 Staff Directinal Questins 5% Ntebk Check-uts 9% ILL Check-uts 12% Reference Questins 1% Check-uts 65% Services Training Sessins fr Service Desk staff are ffered as needed. The fllwing sessin was ffered in May. Persnal Safety and Self-Prtectin (Altn Ple). We strive t meet the needs f ur users by expanding ur cre services. N new services were ffered in May. Fd Fr Thught Cafe The Fd Fr Thught Café had 24,496 transactins (21,935 transactins in May 2014 and 11,194 in May 2013). Technlgy Technlgy plays in imprtant rle in student success: frm reserving a grup rm t wrk n grup prjects, t using the sftware n the ITS prvided cmputers, t checking ut a ntebk, t checking ut a ntebk charger. Grup Rms Students can reserve a grup rm r area n-site using the Evk tuch screen by each lcatin r by reserving nline thrugh their Hawkmail/ accunt. 2,718 ttal reservatins were made fr the grup rms and areas Average f 113 reservatins per rm/area Average f 88 reservatins per day Reservatin methd 2,180 made nline 538 made n-site Grup Rm LEARNING COMMONS MONTHLY REPORT - MAY

6 1117 (range) mst used with 167 reservatins Grup Area B least used with 0 reservatins Peak and Lw times Tuesday, May 11th, busiest with 206 reservatins Mnday, 25th. least busy with 2 reservatins Cmputer Usage The Main Library Learning Cmmns ffers 90 desk-tp cmputers. The fllwing is the hurs used, brken dwn by the znes. Frmat 28,035 ttal PC hurs. 1,902 ttal Mac hurs. 29,937 ttal cmputer hurs. Lcatin 144 hurs per cmputer (90 cmputers ttal) learning cmmns. 160 hurs per cmputer (13 cmputers ttal) service cmmns (first flr). 100 hurs per cmputer (149 cmputers ttal) secnd flr ITC. Ttal Cmputer Hurs, May 2015 Learning Cmmns Service Cmmns (First Flr) Secnd Flr ITC 49% 43% 8% Sftware Usage The Main Library cmputers ffers many sftware ptins fr students t use. The fllwing are the tp prgrams used: Ggle Chrme Micrsft Wrd Internet Explrer LEARNING COMMONS MONTHLY REPORT - MAY

7 Printing Usage Adbe Reader Firefx Micrsft PwerPint itunes Micrsft Excel The Main Library has the largest amunt f printing n campus. 236,119 ttal pages printed Lcatins 44,062 east LC 39,496 nrth LC 55,053 suth LC 26,725 service cmmns (first flr) 70,783 secnd flr ITC Printing Usage, May 2015 Learning Cmmns - Nrth Learning Cmmns - Suth Secnd Flr ITC Learning Cmmns - East Service Cmmns (First Flr) 11% 30% 17% 23% 19% Peripherals Usage Different cables and crds are available fr check-ut at the Service Desk t facilitate usage f the mnitrs in the grup rms and areas. PC ntebk chargers (ITS prvided) were checked ut 536 times. HDMI cables were checked ut 292 times. Mac lap-tp chargers (UISG prvided) were checked ut 227 times. Mini DisplayPrt Mac (HDMI) adapters were checked ut 88 times. MagSafe t MagSafe2 cnverters were checked ut 59 times. PC ntebk chargers (UISG prvided) were checked ut 48 times. LEARNING COMMONS MONTHLY REPORT - MAY

8 VGA cables were checked ut 29 times. Dell mice checked ut 27 times. Mini DisplayPrt Mac (VGA) adapters were checked ut 15 times. Ethernet cables were checked ut 8 times. Wireless presentatin advancers checked ut 7 times. Lightning Mac (HDMI) adapters were checked ut 5 times. Lightning Mac (VGA) adapters were checked ut 3 times. 30-pin Mac (VGA) adapters were checked ut 1 times. LEARNING COMMONS MONTHLY REPORT - MAY

9 Usage Building Entrances Cameras installed at each entrance and at the Service Desk cunt bdies entering the building and entering the library cllectins. 110,329 entered the Main Library 73,615 entered the Main Library Cllectins BUILDING ENTRANCES, MAY Number f Peple 80,216 73,206 70, , ,329 FY2011 FY2012 FY2013 FY2014 FY2015 Occupancy Cameras installed at each entrance and at the Service Desk cunt bdies entering and exiting, generating an ccupancy cunt fr bth the Learning Cmmns and the Library Cllectins. The cameras at the Madisn Street entrance are t be physically re-lcated t imprve accuracy. There were a ttal f 219,461 hurly ccupants cunted in May -20,906 in the Learning Cmmns. 240,367 in the Library Cllectins. 2pm t 3pm was the highest ccupied hur with 17,181 ttal hurly ccupants. Tuesday, May 12th, had the mst ttal hurly ccupants with 20,025. Saturday, May 16 th, had the least ttal hurly ccupants with 136. LEARNING COMMONS MONTHLY REPORT - MAY

10 Main Library Occupancy: May Learning Cmmns Cllectins User Activity During reference sampling week, student and staff use an ipad and the Suma sftware t manually cunt users in the Learning Cmmns, every hur the building is pen. May was nt a reference sampling mnth and cunts were nt taken. LEARNING COMMONS MONTHLY REPORT - MAY

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