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1 Important announcement The coming together of IT Lab and JMC IT Spring

2 Top UK technology and managed services providers IT Lab and JMC IT merge to create a truly national 300 strong company Our combined company leads way in the UK for SME & mid-market managed services The joining forces of IT Lab and JMC is driven by a recognition of the rapidly changing technology landscape and our desire to provide customers of both companies with an expanded portfolio of best practice next generation technology services and solutions. With the breadth of services and national coverage this combination brings, the combined company will provide the marketplace with unrivalled capability, flexibility and choice. After a six month period of transition the companies will come together under the IT Lab brand. 2

3 Andrew Burgess Managing Director JMC IT We re delighted to be joining forces with IT Lab to create one of the UK s largest technology and managed services providers. IT Lab is a company perfectly matched with our own business culture, with a mission and values closely aligned to our own, as well as being a fellow Sunday Times Best Companies to Work For winner. We are confident this merger will offer huge benefits to staff and clients alike. From the first time the opportunity to talk to JMC arose we were hugely excited. We share the same values and dedication to excellent customer service and have highly complementary skills and geographies. Peter Sweetbaum Chief Executive Officer IT Lab We are excited by the innovation and opportunities that will arise from joining two such dynamic teams and are looking forward to harnessing this value for all of our clients. 3

4 IT Lab and JMC A perfect fit Technology & Managed Services IT Lab JMC Together Service Desk and Online Support Infrastructure & Server Support Colocation and Data Centre Services Dedicated Infrastructure & Private Cloud Hosted Servers (IaaS) Self-provisioning and Cloud Orchestration Security Procurement National Coverage ERP Application Lifecycle Management Business & Technology Advisory Services Software Integration Key: Core service Partner or Secondary Service Not offered 4

5 Culture For many years, both companies have been highly ranked in the Sunday Times Top 100 Best Companies to Work For (17 years between us)! The reason for this is clear - we both respect and value our teams greatly and share the deep belief that a great workplace results in great customer service. Service As can be seen from the table (page 4), our collective capability to provide the full spectrum of technology services and solutions will enable us to deliver even more diverse business performance enhancing services to our clients. Coverage The maps (above) show the geographical reach of our two companies, creating a truly national provider of services. Together with our growing network of global service delivery partners, which operate in 11 countries, we are not just national, but global partners to our clients. 5

6 Brand Evolution Over the coming six months you will see an evolution of the brand identity from JMC to IT Lab. This unified brand will enable us to unite under one flag as a team and take advantage of a number of exciting opportunities, including national recognition, sponsorship and industry wide presence. BEFORE UNTIL OCTOBER THEN 6

7 A brief introduction to IT Lab 7

8 Our perspective: Organisations face the most fundamental shift in tech in history. Only the right partner will enable them to prosper through it. You are in the technology business Whatever your mission, now more than ever - you need the right technology. We empower demanding and ambitious organisations to succeed. 8

9 Navigate Integrate Operate Driven by a deep understanding of both your needs and the art of the technically possible, we will design a services and solutions model that gets your mission accomplished. We will integrate your systems and services into a highly accessible, secure environment for your team - wherever, and however, they work. Our award winning 24.7 managed services will provide you and your team with service excellence and always on, always available support and assurance. Take the journey with us. 9

10 Our process: Driven by a deep and continuous understanding of our clients needs, we design, implement and continuously improve solutions and services to support their missions (whatever they may be). 10

11 VALUE & IMPACT NAVIGATE INTEGRATE BUSINESS PERFORMANCE SOLUTIONS AS A SERVICE GATHER USER NEEDS UNDERSTAND BUSINESS DRIVERS DEFINE ALIGNED TECH STRATEGY IDENTIFY OPTIMAL SOLUTIONS SELECT & PROCURE SERVICES INTEGRATE & DEPLOY CONTINUOUS IMPROVEMENT OPERATE USER ACCESS & ASSURANCE SECURELY PRESENT SERVICES OPTIMISE USER EXPERIENCE MANAGE, MONITOR AND ASSESS CONTINUITY OF EFFORT 11

12 Our services: We provide organisations with the opportunity to build an end-to-end technology platform with a single service management team. 12

13 Managed Services Managed Cloud Enterprise Applications Consultancy Managed Networks Productivity Technology and Service Desk and Mobility Strategy Alignment Global Support Cloud Migration Collaboration User Needs and Business Analysis Service Integration Infrastructure as CRM Audit and Review and Management a Service Service Design Single Sign On Private Cloud ERP Governance Endpoint Protection Public Cloud SharePoint Security Modelling Mobile Device Application Software Integration Application Lifecycle Management Virtualisation Management Remote Management Cloud Management Line of Business Programme and Monitoring and Orchestration Systems Selection Management and Implementation Security Office 365 & Google Apps 13

14 Our vision: To be our clients indispensable, innovative, independent, insightful, impressive and preferred IT partner. 14

15 Indispensable Innovative Independent We are renowned for empowering our clients to succeed, whatever their industry or mission. Always talking - we are highly visible thought leaders in IT service strategy, integration and delivery. We are totally vendor and technology independent and build real world performanceenhancing solutions based on client and user needs. Insightful Impressive Our job is to identify our clients true needs, then harness the art of the technically possible to deliver their mission. Service Obsession our customer focus and relentless excellence is never in question. 15

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