1 CGI in il and Gas Reaching new levels of efficiency and profitability
2 2 The oil and gas industry is a challenging place to operate in the 21st century. The demand for energy and oil products keeps rising, prices fluctuate regularly, there is geo-political uncertainty and reserves are becoming more difficult to access. In the face of these challenges, oil and gas companies are looking for ways to increase the productivity of their reserves, make better use of their assets, engage in strategic partnering arrangements, improve compliance and generate more downstream profits. All of this needs to be done securely, safely and sustainably. CGI works with oil and gas companies across the globe to address these challenges and more. We combine extensive industry expertise, proven solutions and endto-end IT services to help organisations create agile and cost-effective infrastructures that reach new levels of efficiency and profitability. Our expertise ensures the success of all your projects from implementing software designed by our experts, to delivering solutions in an Application Service Provider environment, to performing non-core, back-office accounting functions.
3 3 Our Industry Expertise For over 30 years we have helped oil and gas companies focus more on their core business and less on their IT infrastructures by reducing general and administrative costs and optimising asset utilisation. CGI s integrated financial, production, land and asset management solutions can effectively address the needs of any petroleum company or natural resource trust department, regardless of size from the junior producer to the integrated major. We supply services, solutions and consultancy across the entire supply chain. In particular, we: are preferred supplier to 3 out of the 6 oil and gas super majors manage the entire exploration and production application portfolio for our global clients are a global leader in fuel cards services, managing over $90 billion business value per year across the globe have over 2,000 professionals working with our oil and gas clients in upstream and retail, in 24 locations around the globe Our key oil and gas offerings include Cyber security Mergers, acquisitions and divestments (MA&D) BI and big data Upstream application services Enterprise asset management Offshore crew logistics (Vantage POB) Joint venture collaboration platform (License2Share) Gas quality and management system (PRODIS) Tanker fleet management solution (CROSS) Customer relationship management Fuel card services For our complete range of offerings visit or contact one of our experts at
5 5 Corporate Cyber security Mergers, acquisitions and divestments Big data Downstream Services Prodis for distribution & transport Tanker fleet management solution CROSS Customer relationship management CGI fuel card service
7 7 Corporate Within our corporate offering we have three key competencies which are cyber security; mergers, acquisitions and divestments (MA&D); and big data. Cyber security is a global issue with corporations needing to understand the possible risks to their business and customers. At CGI, we have helped clients manage complex security needs and compliance requirements for over 35 years allowing us to truly understand security from all angles. Oil and gas companies wishing to acquire or divest assets need an IT partner with deep industry expertise and proven experience. CGI has worked across the globe executing mergers, acquisitions and divestments. We have handled multimillion to multibillion dollar deals cost effectively and carefully whilst minimising risk and downtime and increasing efficiency and cost savings. As the exploration and production of oil becomes harder, drawing rich insight from your data sets is more imperative than ever before. From geological and production data to customer insight and purchasing behaviour, collecting and maintaining it efficiently can make a difference in this ever competitive industry. CGI and SAP have collaborated successfully for over 16 years in enabling our customers to make the most of their IT investments and turning data into new opportunities.
8 8 Exploration Production Supply Refining Distribution Retail
9 9 Cyber Security Exploration Production Supply Refining Distribution Retail At CGI, we understand that cyber security is a global challenge and is more than an IT issue - corporations need to be able to understand the possible risks to public safety or their business and how to best keep ahead of the threats. With cyber attacks reported daily, executives recognise that hard-earned trust can vanish with a single incident and their customers want assurance that their personal data is secure. We help clients understand the cyber threat to their organisation, strengthen their resilience, determine the ROI of security investments and build strong security business cases whilst balancing the cyber threat against the cost. CGI realise the importance of cyber security in today's information-rich world and help companies share, use and store information securely while safeguarding their intellectual property, data, networks and data centres. We advise, design, build and operate the most appropriate secure environment for our clients. We can add to their current systems, design new ones, build secure mobile solutions, move operations to the cloud, provide security design, testing, or manage a security service. We work with businesses globally to ensure the right people access the right information at the right CGI Cyber Security time. Our proven solutions and services help our clients securely obtain and share information for accurate decision-making, find and remediate vulnerabilities within applications and prevent unauthorised access to systems and buildings. Why CGI? We have deployed and supported more than 9,000 biometrics systems and devices at over 100 worldwide locations, delivering more than four million biometric enrollments each year for the US military. Case Study An oil and gas super major wanted to upgrade the fraud detection systems for their fuel card offering. The system they had was limited to detecting fraud more than 48 hours after the card transaction had taken place. CGI implemented a system that enables near-real-time detection and alerts - enabling the client to effectively detect and fight against fraud. Since the system went live in October 2013, there has been a substantial increase on the real-time data feed from the card authorisation service also managed by CGI for the client organisation. The client is already seeing an improvement, with suspected fraud identification and discussion with Fleet Customer Management within one hour of suspicious transactions.
10 10 Mergers, Acquisitions & Divestments (MA&D) Exploration Production Supply Refining Distribution Retail The oil and gas industry is characterised by ongoing mergers, acquisitions and divestments. Whether these deals involve a few million dollars and a dozen employees or billions of dollars and hundreds of employees across multiple countries, they can determine a company s fate. IT can make or break the success of mergers, acquisitions or divestments. If not handled properly from the start, IT problems can delay a deal or lead to spiralling costs. IT is also part of changing how people work as a result of the deal. To be successful, companies need an IT partner with deep industry expertise and proven experience in managing MA&D from start to finish with expected results. CGI is such a partner, working with oil and gas companies across the globe to execute these deals carefully, cost-effectively and profitably. We have helped buyers and sellers around the world meet their objectives using our skills in change and project management, business consultancy, ERP management and delivery, testing, cash management, outsourcing and off-shoring. We can deliver efficiencies, cost savings and new business models that satisfy all parties. In addition, CGI s proven accelerator tools help our clients meet their requirements quickly for maximum return on investment. IT Due Diligence Transaction Advisory Overall Business & IT Modelling Programme Delivery & Business Change Management Why CGI? We helped an oil and gas super major divest over $5 billion assets and over 6,000 staff. Accelerator Tool, M&A Cloud, Light Weight ERP Cost Optimisation & Performance Improvement Case Study An oil super major wanted to exit its downstream operations in a European market to release $350 million for investment elsewhere. The divestment included hundreds of petrol stations; hundreds of thousands of loyalty and fuel cards; the sales and marketing functions for fuels, lubricants, LPG, chemicals and other products; supply and distribution to 18 airports; and the in-country manufacture of lubricants. CGI was involved in all aspects of the divestment, from business consulting and change management to IT. In all, 350 IT users were trained and moved to a new system involving 170 applications and all the relevant data. While all this was happening, the major s business was not disrupted and we improved its remaining IT by introducing best practices. This large project was very successful and delivered precisely on deadline, not only through our technical and business expertise but because we took time to understand both the seller s and the buyer s cultures which meant issues could be raised openly and dealt with promptly.
11 11 BI and Big Data (SAP HANA) Exploration Production Supply Refining Distribution Retail Big data is becoming a reality for many organisations and those that are successful in leveraging it through BI and analytics are outperforming their peers. Oil and gas companies have a wealth of information that, if used effectively, can drive business performance, results and ultimately give a competitive advantage. SAP HANA based on in-memory computing technology is a highly innovative approach for real-time access to business critical information. Combined with comprehensive services from CGI, SAP HANA enables instant data access resulting in smarter business decisions and faster response to changing market conditions. SAP HANA has the ability to process information and transactions continuously without affecting the performance any other operational software. CGI and SAP have collaborated successfully for over sixteen years in developing solutions that enable customers to obtain maximum value from their IT investments. We bring in best practices and standardised procedures to guarantee high efficiency and quality. Why CGI? CGI have carried out over 2,000 end-to-end SAP implementations worldwide. Case Study We delivered a real-time, HANA-based pilot for balancing gas supply. The calculations necessary have been reduced from taking hours to taking seconds, making it possible for shippers to act on imbalances when they occur, in real-time not after the event.
13 13 Upstream Solutions Upstream Downstream Exploration Production Supply Refining Distribution Retail Solution suite and services for upstream Information technology is a key component in the upstream oil and gas business. With the ever increasing need for energy production, accessing reserves has become increasingly complex. This has resulted in the need for heavy investments to extract reserves, which often relegates back-end system and process enhancements to a lesser priority. CGI works with oil and gas companies across the globe to address these challenges and more. We combine extensive industry expertise, proven solutions and end-to-end IT services to help organisations create agile and cost-effective infrastructures that reach new levels of efficiency and profitability. What we offer CGI delivers multiple levels of service to the upstream oil and gas industry, including the following areas of expertise: Capital projects Subsurface and wells support Reservoir management Field development Engineering, procurement and construction Enterprise asset management Joint venture operations Offshore crew logistics and workforce managements Back office outsourcing for oil companies The applications we offer include our own intellectual property, as well as innovative solutions from our alliances with world-leading vendors. Our upstream experts understand the requirements, functions and challenges of each area and recommend the best technology solutions to drive transformation. For our complete range of offerings visit or contact one of our experts at The value we deliver CGI s work with major upstream operators delivers the following competitive advantages: Reduced exploration costs and time-tofirst-oil using sophisticated data modelling and visualisation Optimised production using real-time production data to enable faster, better decision making Streamlined, automated and integrated business processes Implementation of smart and other profitdriving technologies System and data integration, creating a single view of operations and information Increased flexibility and agility in responding to market changes Greater compliance with safety, environmental and security regulations
14 14 Upstream Applications Services Exploration Production Supply Refining Distribution Retail It s difficult to find any aspect of business that isn t run or managed by software applications. The more they help us work faster and more efficiently, the more we come to rely on them. The benefits of business applications are vast - but the more applications that a business uses, the more complex IT becomes. This can lead to increased mistakes and spiralling costs related to maintenance and administration. At CGI we are a global applications services provider offering end-to-end application management services to successfully build, run and evolve your business critical applications, bringing immediate cost savings, long term business value, reduced complexity and faster time to market. Our three core areas of expertise are subsurface & wells (SS&W), engineering & smart and production. Subsurface & Wells CGI has deep understanding of the SS&W domain with strong modelling and visualisation capabilities. We have helped oil and gas majors for many years to improve exploration, increase recoverable reserves whilst lowering costs and bringing innovation. Our key differentiator is our understanding of ITIL-based service processes combined with domain knowledge that allows us to bring added value to your business. Our experts are accredited and trained in their areas and often have a background in geosciences or process engineering. We understand the role of geoscientists and their workflows and provide first and second line support for reservoir engineering, drilling, production and database applications across multiple platforms. CGI s support includes: Geophysics Geology Geomatics Reservoir engineering Petrophysics Well engineering Data management Engineering & Smart At CGI we work with our clients globally to design, build and support their core engineering capability and smart business systems. Building on our proven experience we provide the right solutions to our clients, enabling them to more effectively and efficiently deliver and operate. Our engineering information hub helps our clients get maximum return on assets, improve compliance and gain rapid access to accurate information. Simply put, spending a little now will save a great deal in the long term. Our support includes: Project/programme management Document management Business process management Contract management Portfolio value integration management Product management streamlining Working capital improvement Digitalised balanced scorecards Risk analytical modelling Lease management rationalisation Portfolio management tool set
15 15 Production We deliver the best practice business processes and tools to enable our clients to maximise the performance of their production functions. In particular we offer: Maintenance scheduling and planning Distribution management systems Operational control systems Outage management systems Plant maintenance Mobile workforce management PI reporting BI and data manipulation Asset performance management Our global delivery model offers the best combination of onshore, nearshore and offshore delivery options to reduce costs and accelerate delivery, as well as locally accountable teams backed by global resources. Why CGI? CGI supports more than 1,000 applications in the exploration and production domain and is one of Shell s key global application service providers having supported the client for more than 15 years. Case Study CGI provided subsurface & wells expertise and services to an oil and gas major, resulting in a more streamlined organisation. We provided global applications support team leads, a global governance model and managed the application support end-to-end. Through standardising global support, the client was able to focus on workflow staff who were able to proactively add value to the business, resulting in improved user productivity. CGI was able to train and strengthen the knowledge of subsurface and wells within the client s staff, enabling them to reduce their resilience on external consultants. In addition, the client was able to seek quicker and more efficient support. CGI was able to increase the use of problem analysis to fix root causes within the client's business, making systems more stable and reducing ticket volumes.
16 16 Enterprise Asset Management Exploration Production Supply Refining Distribution Retail Very few industries in the world are as asset intensive as the oil and gas industry. Substantial infrastructure is required throughout the supply chain in order to operate efficiently and safely whilst reducing downtime. This combined with the ever increasing difficulty of accessing new reserves makes effective asset management of utmost importance to our oil and gas clients. At CGI we specialise in effective asset management making it possible to keep track of each asset, generate valuable information from each and with that information make informed decisions that drive business performance and results. We take an end-to-end approach to planning, implementing and supporting EAM solutions, leveraging mobile technology that enables easy access of information anytime, anywhere. CGI's enterprise asset management (EAM) framework is firmly rooted in PAS 55 and ISO We have won various quality awards for EAM and have delivered EAM to clients around the world. This makes us best placed to help you: optimise your asset related cost and risk achieve optimal asset performance to support business goals view assets holistically with near-real-time visibility of information on health, condition and performance. Why CGI? CGI was the first Systems Integrator to be invited to become a Patron of the Institute of Asset Management (IAM). CGI has been a council member of the IAM since 2003 and continues to be a very active working partner. Case Study CGI helped E.ON Generation manage their largest IT project over a four-year period. The result: a new, standardised asset management solution for 2,000 users with minimal disruption to operations. Having evaluated four asset management solutions, E.ON Generation chose SAP ERP software as its new platform. CGI was charged with implementing a common SAP asset management solution across 24 power plants and 20 wind farms throughout the UK. E.ON Generation now has a single platform and a streamlined process for asset management, transforming their approach to plant maintenance. Previously, the usefulness of data depended on the expertise of key individuals. Now, information is readily available and can much more easily be analysed and used to good effect.
17 17 Vantage Personnel on Board (POB) Exploration Production Supply Refining Distribution Retail Vantage POB is CGI s leading personnel tracking and flight scheduling system. It is used by the oil and gas industry to control and monitor the movements of personnel to, from and between offshore and onshore facilities. Effective emergency response requires knowing where everybody is at all times. Tracking the movements of personnel in the field and making sure they have gone through the correct safety training to perform their work is crucial for emergency response and mitigation. Standardising the POB business process through Vantage POB enhances safety, security and operational efficiency. Vantage PoB provides enhanced safety, security and operational efficiency with the ability to validate survival and training requirements against a central database of competencies and qualifications. The system is highly scalable, offering a flexible, proven and reliable solution for both smaller and larger operators. Vantage POB can be implemented as a stand-alone database or as a shared service across operators and contractors. Why CGI? Vantage POB tracks 18,000 personnel working offshore across more than 250 installations with 4,500 users in the UK continental shelf. With 99.98% availability and 100% reliability Vantage POB is the industry standard in the UK continental shelf. Case Study Vantage POB was originally designed by operators in the UK oil and gas sector following the Piper Alpha disaster in It has been operational since 2003 with over 99% reliability. In the UK sector of the North Sea, Vantage POB now tracks 95% of personnel movements, including over 125 flights (helicopter and fixed wing), over 3,000 passenger bookings and over 700 freight items each and every day. Over 600,000 personnel records are held and over 13.5 million passenger trips have been tracked to date.
18 18 License2Share Exploration Production Supply Refining Distribution Retail The UK oil and gas industry is undergoing a major shift from large fields and large operators in the early days, to smaller new discoveries, many marginal fields and greater interdependence in exploration, development and production. There is a need for operators to focus on maximising economic recovery for the UK as well as pursuing their individual commercial objectives. Asset stewardship is crucial in achieving this, and to minimise costs and maximise revenues, a greater constructive collaboration between operators, partners and regulators is needed. To meet this demand, CGI has created a secure cloud service called License2Share, which allows users to access solutions that are tailored to the specific information sharing requirement they face. License2Share is designed to enable license(s) sharing in a joint venture during its lifecycle. It brings together joint venture parties with disparate processes, data from various sources and applications into a single secure collaboration platform to manage their operation thus reducing the IT investments costs by more than 50% as well as document handling costs by more than 30%. License2Share does not require capital investments and is available immediately on demand, therefore lowering CAPEX and improving ROI. We can also integrate License2Share to and from other platforms (e.g. SharePoint) to fit your business needs and the solution is easily integrated with Microsoft Outlook and Lotus Notes. The solution can be offered as a software-as-a-service (SaaS) concept or pay-per-use service per joint venture. Why CGI? License2Share is used by 40 oil and gas companies for more than 750 licenses in eight countries and four continents. Case Study In 2009, CGI in partnership with the oil and gas industry created the cloud service License2Share. CGI was awarded with the contract for development, deployment, systems integration and data migration services for License2Share. In 2014, CGI signed an agreement to operate and further develop License2Share on the Norwegian continental shelf and internationally.
20 20 14
21 15 21 Downstream Solutions Upstream Downstream Exploration Production Supply Refining Distribution Retail Transforming operations to drive growth and revenue Rising costs, volatile consumer demand and intense retail competition are challenging downstream oil and gas operators to find ways to maximise profits. Leading operators are using technology to drive efficiencies and cost savings across the supply chain, deliver the right products at the right time and at the lowest cost, effectively process card payments, execute results-driven loyalty programmes, combat fraud and more. With decades of oil and gas experience, we understand the downstream business and offer the expertise to transform downstream operations to drive growth and revenue. We work with downstream companies across the globe to meet their current and future challenges through innovative, high-performance technologies. What we offer CGI provides a wide range of downstream services and solutions that support the entire downstream lifecycle including the following areas of expertise: Gas quality management Gas balancing Customer relationship management Fuel card services Loyalty programmes Point of sales E-commerce Transport management solutions For our complete range of offerings visit or contact one of our experts at The value we deliver CGI works with major downstream operators delivering the following competitive advantages: Minimised costs and maximised efficiencies across the supply chain Greater operational performance Superior product management and delivery Enhanced asset tracking and control Expanded customer base through improved service Increased profit margins
22 22 PRODIS for Distribution and Transportation Exploration Production Supply Refining Distribution Retail Gas markets have been liberalised and third party access (TPA) has been introduced which requires transparency, competition, flexibility, non-discrimination, and efficiency in operations and utilisation. The business rules for distribution vary significantly from country to country. In addition, in some countries, business rules are significantly different for each distribution network. Distribution network operators, market agents and other parties such as transporters and shippers, require gas contract management applications that effectively support their business, demonstrate costeffective operation and regulatory compliance and have the flexibility to adapt to regulatory reform, dynamic contractual relationships and changes to the network environment. PRODIS, from CGI, meets the information needs of organisations throughout the oil and gas supply chain upstream, transportation, distribution, storage, LNG and shipping. We have built PRODIS around a generic data model and extensive suite of standard functionality which we customise specific rules depending on your business needs. The resulting solution has a dual advantage. A purpose-built system, as well as the cost benefits and robustness of an off-the-shelf product. Why CGI? PRODIS is CGI s solution purpose built for the operators in the UK North Sea. Case Study Comgás improving gas demand forecasting Comgás is Brazil s largest natural gas distributor by sales volume, with a market share of over 30% of the Brazilian market. Comgás wanted to replace its spreadsheets with an automated system that could quickly respond to changing demands to minimise imbalance penalties, help determine which customers caused such penalties, and provide a more controlled and auditable business process with improved management reporting. Comgás also wanted a solution that was scalable and flexible to handle anticipated business growth and changing contractual relationships. The Prodis-based forecasting system is flexible and adaptable. It includes nominations, forecasting, planned maintenance, metering data acquisition, allocation, imbalances and penalties, and historic demand calculations. Case Study BordGáisEireann (BGE) going by the rules Due to the European gas directive, Ireland s national gas company (BGE) had to open up its transportation network to TPA. We were called in to design, develop and support its gas transportation management system (GTMS), based on Prodis. The market has been evolving ever since; while the Northern Ireland market retains a point-to-point regime, the Irish network changed from point-topoint to entry/exit. As a result, GTMS has been migrated to entry/exit. Now, Prodis helps BGE manage the commercial aspects of both the Irish and Northern Ireland networks, despite radically different commercial regimes. CGI helped BGE unbundle into separate transmission, shipper and distribution businesses; advised on business rules and codes of operations; run shipper workshops; and sat on industry boards that established the transportation framework.
23 23 CROSS for Tanker Fleet Management Exploration Production Supply Refining Distribution Retail Oil companies and fuel distributors both share the challenge of minimising cost and maximising efficiency across the supply chain as they respond to increased competitive pressures and declining retail margins. The objective is to deliver the right bulk products to every customer, at the right time and at the lowest cost, whilst minimising stockholding and meeting customer service targets. CROSS bulk product distribution has been developed to meet these specific requirements and more. CROSS is an order generation and delivery scheduling system that enables schedulers to optimise the distribution of fuel, other bulk liquids, chemicals and powders by road vehicle. This optimisation balances the objectives of minimising transport costs and reducing stock holdings, whilst also improving service levels. Why CGI? CROSS is demonstrating quantifiable benefits and savings in more than 20 countries in six continents, covering deliveries of gasoline, fuel oil, bulk LPG and chemicals to service stations, industrial, marine and aviation customers. Case Study An oil and gas super major wanted a system to ensure commercial customers and service stations always had the supplies that they required without tying unnecessary money into stocks, whilst minimising the cost of delivery. CGI s CROSS solution controls the logistics of the client s entire fleet, and using the just in time (JIT) delivery method, has resulted in cost savings of 7% and a 20-40% reduction in stock holding.
CGI in il and Gas Reaching new levels of efficiency and profitability 2 The oil and gas industry is a challenging place to operate in the 21st century. The demand for energy and oil products keeps rising,
Maximising supply chain throughput with existing infrastructure Improve customer service without capital outlay 1 the CHALLENGE SUPPLY CHAIN AND LOGISTICS Increasing global complexity and uncertainty is
LAPS for G3: Transforming your payments journey G3 innovation promises to transform the payments landscape for Singapore. While focused primarily on enabling real-time payment services, G3 has a much broader,
Infrastructure consulting Global Infrastructure Services Operational costs systems availability compliance and security energy and power usage disaster recovery all contribute to today s increasingly complex
Global Infrastructure Services Technical service desk As IT environments grow increasingly complex, today s global workforce demands a much higher level of technical support. To be successful, technical
Experience the commitment CGI Exploration2Revenue TM Business Suite Optimize your upstream back office Delivering a competitive edge Today s oil and gas companies are challenged to lower the costs of running
WHITE PAPER Business Process Services: A Value-Based Approach to Process Improvement and Delivery In this white paper, we examine how your business can be improved through business process services. Business
HSE - Safety doesn t happen by accident Oil and gas cgi.com 2 Health Safety and Environment (HSE) Working in the oil and gas industry rarely involves sitting behind a desk all day. The nature of the product
CGI Payments360 Moving money with greater agility and confidence Experience the commitment Addressing today s payments realities Customers want the ability to buy anything, pay anyone and bank anywhere
SAP for Mining Solutions An Enterprise Resource Planning Solution (ERP) for Mining Companies Driving Operational Excellence and Sustainable Growth 2013 SAP AG or an SAP affi iate company. All rights reserved.
Look beyond the horizon A smart back office for the public sector cgi-group.co.uk 2 Since 2002 our Government Procurement Service framework for payroll and HR services has been delivering savings and high
IBM Sales and Distribution Chemicals and Petroleum White Paper Tapping the benefits of business analytics and optimization A rich source of intelligence for the chemicals and petroleum industries 2 Tapping
Cyber security Digital Customer Experience Digital Employee Experience Digital Insight Internet of Things Payments IP Solutions Cyber Security Cloud 2015 CGI IT UK Ltd Contents... Securing organisations
Digital Strategy Digital Strategy Digital Innovation Enablement Services 2015 CGI IT UK Ltd. Contents Digital strategy overview Business drivers Anatomy of a solution Digital strategy in practice Delivery
Payments are evolving: Make sure you re in the driver s seat Today s financial services industry is fast changing and challenging. The key to success for many banks in the coming years will be their ability
Supply Chain Acceleration: Our Offering for Enabling Growth Supply Chain Acceleration Services Supply Chain Acceleration (SCA) brings together 30 years of supply chain knowledge and domain expertise, that
Running an Agile and Dynamic Business Business Solutions Delivered by Microsoft Services Conducting Business in Today s Global Market When market conditions change and present new opportunities, not every
Optimising revenue management The advantages of CGI Collections 360 cgi-group.co.uk 2 As a successful business you have a clear focus on maintaining cash & liquidity. The right revenue management capability
Advantage HCM for Oil and Gas An affordable workforce management solution for improved corporate performance Registered 2 Advantage HCM for Oil and Gas The oil and gas workforce challenge Achieving a more
BUYER S GUIDE IT Managed Services Buyer s Guide for SAP customers May 2012 flexible service delivery Moving to the beat of IT innovation with SAP Managed Services to control costs and harmonise IT landscapes.
Cloud CRM Scalable solutions for enterprise deployment Simplicity in a complex world Finding, attracting, winning and retaining customers is the lifeblood of every business. But building a scalable, integrated
Colorado is on the move. So is CGI. Experience the commitment Proven experience, fresh perspective For a state and metro on the move For organizations seeking a local IT and business partner with the global
SERVICES SOLUTION SUMMARY SEIZE THE ADVANTAGE From the workplace to the datacenter, the enterprise cloud footprint is growing. It delivers on-demand development resources. It accommodates new digital workloads.
Chemicals Managing Expansion and Complexity in Growing Chemical Enterprises Table of Contents 3 SAP ERP: Not Just for Large Enterprises 4 The Next-Generation Deployment Model: Chemical Company in a Box
SAP Brief SAP Landscape Transformation Objectives Transform Your SAP Applications Landscape to Meet Changing Business Requirements Stay ahead of changing markets and technologies Stay ahead of changing
ARC VIEW AUGUST 13, 2015 OSIsoft-SAP Partnership Deepens SAP s Predictive Analytics at the Plant Floor By Peter Reynolds Keywords SAP, OSIsoft, Oil & Gas, Internet of Things, SAP HANA, PI Server Summary
InforCloudSuite Distribution Enterprise Overview INFOR CLOUDSUITE DISTRIBUTION ENTERPRISE 1 What if... You could implement an enterprise solution customized for distribution without the risks of traditional
Viewpoint paper Master big data to optimize the oil and gas lifecycle Information management and analytics (IM&A) helps move decisions from reactive to predictive Table of contents 4 Getting a handle on
FusionBanking Trade Innovation Software overview Operational excellence in trade finance Trade automation to transform service To ensure continued success in Asia and to support our domestic clients more
SUPPLY CHAIN WHITE PAPER FIVE WAYS TO MAKE YOUR SUPPLY CHAIN MORE DYNAMIC Keeping tabs on your company s supply chain is no small task when you ve got hundreds, if not thousands, of bits of data whirling
Service Lifecycle Management Solutions Complete Visibility & Control of Your Service Supply Chain The service landscape is shifting. Customer demands continue to increase. It is no longer enough to just
Essentials Guide FAST FORWARD IN ENERGY Common Problems Whether your organisation is a large, multi-national oil and gas company, or a local independent producer, your business is at the mercy of a volatile
Solution Overview SPECIALIST WATER BILLING & CRM SPECIALIST SOFTWARE FOR SMARTER INVESTMENT DECISIONS Gentrack Velocity: Powerful tools for water utilities Water utilities are under constant pressure from
SAP Brief SAP s for Small Businesses and Midsize Companies SAP Business All-in-One s Objectives Drive Performance and Growth with Scalable s for Midsize Companies Manage every aspect of your business in
IBM Sales and Distribution White paper Create Operational Flexibility with Cost-Effective Cloud Computing Chemicals and petroleum 2 Create Operational Flexibility with Cost-Effective Cloud Computing Executive
SAP Brief Analytics s from SAP SAP s for Enterprise Performance Management Objectives Outperform Financial Objectives and Enable Regulatory Compliance Drive better decisions and streamline the close-to-disclose
Solution in Detail Chemicals Executive Summary Contact Us Integrated Sales and Operations Business Planning for Chemicals Navigating Business Volatility Navigating Volatility Anticipating Change Optimizing
Ratabase Powerful, innovative rating simplified From generating price quotes to modeling new classes of risk, insurance rating moves at the speed of the Internet. To be competitive, insurance companies
Connect for new business opportunities The world of connected objects How do we monitor the carbon footprint of a vehicle? How can we track and trace cargo on the move? How do we know when a vending machine
SAP Brief SAP Customer Relationship Management Customer Service s Objectives Engage Customers with Service Excellence It s time to rethink customer service It s time to rethink customer service Today s
White Paper An itelligence White Paper SAP Cloud for Sales: An Innovative Approach to Navigating a New Era of Sales Challenges SAP Cloud for Sales: An Innovative Approach to Navigating a New Era of Sales
customer interaction solutions Contact Centres that Enhance Customer Engagement The opportunities for companies to gather and process information can influence reputation and brand, as well as drive sales.
Solution in Detail Automotive Executive Summary Contact Us Vehicle Sales Optimizing Your Wholesale Business Efficient Sales Collaborative Operation Faced with declining margins, automotive sales organizations
SAP Brief SAP Business Suite SAP Workforce Scheduling and Optimization by ClickSoftware Objectives Resource Management for the Oil and Gas Industry Optimized workforce scheduling with SAP software Optimized
SAP Thought Leadership Paper Mill Products An Enterprise Resource Planning Solution for Mill Products Companies Driving Operational Excellence and Profitable Growth Table of Contents 4 What It Takes to
Build Connections Enabling a business in manufacturing Building High-Value Connections with Partners and Suppliers Build Connections Is your supply chain responsive, adaptive, agile, and efficient? How
Turn Your Business Vision into Reality with Microsoft Dynamics GP You have worked hard to build a vision for your business. With a business solution from Microsoft, you can turn that vision into reality.
Rivo Software Solution Layer allows you to report and manage incidents such as injuries, accidents and theft. With powerful capabilities including analytical trending you can make better decisions to reduce
ENTERPRISE MANAGEMENT AND SUPPORT IN THE INDUSTRIAL MACHINERY AND COMPONENTS INDUSTRY The Industrial Machinery and Components Industry Manufacturers in the industrial machinery and components (IM&C) industry
CGI Cyber Risk Advisory and Management Services for Insurers Minimizing Cyber Risks cgi.com 3 As organizations seek to create value in today s highly interconnected world, they inherently increase their
WWW.HSO.COM The rise of CRM and how it s transforming business interactions CUSTOMER RELATIONSHIP MANAGEMENT FOR MANUFACTURING Why customer loyalty pays dividends Delivering a personal experience Unsurprisingly,
DESIGNED FOR YOUR INDUSTRY. SCALED TO YOUR BUSINESS. READY FOR YOUR FUTURE. SAP INDUSTRY BRIEFING FOR HEATING, VENTILATION, AIR CONDITIONING, AND PLUMBING EQUIPMENT MANUFACTURERS BEST-RUN HVAC AND PLUMBING
Sage 300 Distribution Win new markets, satisfy your customers, deliver high-quality products and services and steer your business in the right direction with Sage 300 Distribution! In this ever increasing
Rivo Software Solution Layer provides a rapidly deployable complete set of hazard and risk management functionality from any device, accessible from anywhere through our highly secure cloud platform. Identify,
Solution brief HP solutions for IT service management Integration, automation, and the power of self-service IT Make IT indispensable to the business. Turn IT staff into efficient, cost-cutting rock stars.
FusionBanking KTP Software overview Integrated global treasury management Unifying treasury operations to optimise cashflow We needed to put in place a global solution to manage cash positions resulting
www.fieldez.com FieldEZ for Oil and Gas Overview Operating in a truly dynamic environment that includes fluctuating energy prices, strict government regulations and environmental pressures while balancing
INFORMATION CONNECTED Business Solutions for the Utilities Industry Primavera Project Portfolio Management Solutions Achieve Operational Excellence with Robust Project Portfolio Management Solutions The
JENZABAR EX Exceptional insights. Extraordinary results. JENZABAR EX JENZABAR EX A Proven Solution for Higher Education Jenzabar EX is a comprehensive, fully-scalable administrative platform designed specifically
Sales success through optimised processes from branch to head office Retail Software Solutions Introduction Finely fitted targeted expertise from the global partner for retail success MICROS-Retail, the
White Paper: AlfaPeople ITSM 2013 This whitepaper discusses how ITIL 3.0 can benefit your business. Executive Summary Imagine trying to run a manufacturing business without a comprehensive and detailed
KPMG Advisory Microsoft Dynamics CRM Advisory, Design & Delivery Services A KPMG Service for G-Cloud V April 2014 Table of Contents Service Definition Summary (What s the challenge?)... 3 Service Definition
Enterprise Software overview Take control of lending credit risk Market leading credit management, origination and workflow tools for commercial lending Before Misys FusionBanking Credit Management Enterprise,
Global Mining, Oil and Gas Connecting the natural resources industries for a better future BT Global Services February 2014 We help you make the connections you need to succeed We provide the networked
Infosys Oil and Gas Practice Legacy systems and technologies hamper production at unconventional oil and gas basins and inhibit productivity at conventional energy reserves. The steep cost of exploration,
Industry Solutions Oil and Gas Engineering Document Control and Project Collaboration Solutions for Oil and Gas Industry Solutions Managing the complexity of major capital projects in today s oil and gas
SAP Functions in Detail SAP Business Suite SAP Commercial Project Management Making Every Project Business a Best-Run Business Table of Contents 3 Quick Facts 4 Facilitating Optimal Project Delivery for
SUPPLY CHAIN AND LOGISTICS SERVICES OUR FOCUS YOUR GROWTH The global supply chain execution market is expected to reach approximately $3.8 billion by 2016, according to a Gartner report. However, growing
INBOUND COMMUNICATIONS DRIVING BACK-OFFICE EFFICIENCY FOR A BETTER CUSTOMER EXPERIENCE 2 INBOUND COMMUNICATIONS KEEPING PACE WITH YOUR CUSTOMER DEMANDS The window of opportunity opens and closes more quickly
Accenture NewsPage Distributor Management System: The engine behind your business 2 Understanding the market The emerging markets are large and complex with thousands of distributors, millions of outlets,
SAP Brief SAP Extensions SAP Invoice Management by OpenText Objectives Get Invoice Processing That s Ready for the Digital Economy and Your IT Landscape Get ready for a new approach to invoice processing
Solution in Detail Healthcare Executive Summary Contact Us Patient Relationship Management 2013 2014 SAP AG or an SAP affiliate company. Attract and Delight the Empowered Patient Engaged Consumers Information
COMMODITIES MANAGEMENT SOFTWARE Measuring and managing risk from mine to market TIME FOR A CHANGE The global commodities markets are becoming increasingly volatile and complex. Rapid price and exchange
SAP Solution in Detail SAP Product Lifecycle Management SAP Portfolio and Project Management Plan Well and Manage Efficiently Within Budget and on Time Profitable product and service development in today
Realising the potential of your data and driving the transformation to effective, efficient business WITH DATA VOLUMES GROWING AT 41 PER CENT A YEAR 1, IT S TIME TO TAKE BACK CONTROL. IT S ON USER DEVICES.
SAP Brief Business Networks Ariba Collaborative Supply Chain Objectives Achieve the Perfect Order with Supply Chain Collaboration Meeting the challenges of complex, dynamic supply chains Meeting the challenges
Lending Solution overview Consolidate commercial lending Strengthen core banking Improve return on equity How can your lending business become more efficient and competitive? Consolidate lending and improve
Digital Asset the way we see it Digital Asset Delivering greater value from your assets by using better asset information to improve investment decisions In its recent survey on the UK economy, the OECD
What you need to know about cloud backup: your guide to cost, security, and flexibility. 8 common questions answered Over the last decade, cloud backup, recovery and restore (BURR) options have emerged
Financial Management Systems Do business better. CFOs in forward-thinking companies today face greater challenges than ever before and greater opportunities. You must manage your company s core financial
IBM Global Process Services Next-generation business process outsourcing for Natural Resources 2 IBM Global Process Services Australia s mining, petroleum, and LNG companies across the Natural Resources
Your consent to our cookies if you continue to use this website.