Midwest Interlibrary Loan Conference 2008 Loras College, Dubuque, IA Alumni Campus Center April 11, :00 a.m.-3:50 p.m.

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1 Midwest Interlibrary Loan Conference 2008 Loras College, Dubuque, IA Alumni Campus Center April 11, :00 a.m.-3:50 p.m. Sponsored by DALINC (Dubuque Area Libraries Information Consortium)

2 Schedule of Events 8:00-8:30 Registration Near A 8:30-9:15 Welcome & Keynote A & B "It's not your Traditional ILL anymore: Fun with ILL!" Joyce Meldrem, Library Director, Loras College, Dubuque, IA 9:25 a.m. 10:15 a.m. Concurrent Sessions I 1. Going It Alone: Building Your Own ILL Management Software, Pros and Cons Jordan Ellison, Document Delivery Assistant, Northwestern University Transportation Library, Evanston, IL Brief Description: This presentation documents the creation of an ILL management system in FoxPro, its subsequent migration to Access, and its ongoing maintenance and upgrading. It discusses issues related to creating this system as opposed to purchasing a commercial ILL management system, including staff time required for upkeep, adaptability, and ease-of-use. 2. Who Owns the Bytes? The Affects of Mass Digitization Efforts on Resource Sharing and Copyright Heather Clark, Member Services Librarian, BCR, Aurora, CO Brief Description: Initiatives such as Google Book Search and Open Content Alliance are creating massive storehouses of digitized books. This session will look at how these initiatives affect the resource sharing environment, particularly with regard to copyright issues. 3. Roundtable: Copyright Jonathan Helmke, Assistant Director for Technical Services and Library Systems, University of Dubuque, Dubuque, IA Joyce Meldrem, Library Director, Loras College, Dubuque, IA 10:25 a.m. 11:15 a.m. Concurrent Sessions II 4. Creating a Wiki for ILL Procedures John Klima, Access Librarian, Palmer College of Chiropractic, Davenport, IA Brief Description: In order to facilitate more consistent service to our ILL patrons (both lends and borrows) during the times when our technical library assistant is not available, we created a wiki of our ILL procedures.

3 5. Tightwad's ILL or ILL, Economy Size Jonathan Helmke - Assistant Director for Technical Services and Library Systems, University of Dubuque, Dubuque, IA DiAnn Kilburg - Interlibrary Loan Coordinator, Loras College, Dubuque, IA Brief Description: Ideas will be presented to help defray the cost of ILL for libraries with minimum resources. Websites will be provided and demonstrations of how they are used will be given. 6. Roundtable: State Library Marie Harms, Library Consultant, State Library of Iowa, Des Moines, IA 11:25 a.m. -12:15 p.m. Concurrent Sessions III 7. Fuel Your Productivity: ILL Management Systems Heather Clark, Member Services Librarian, BCR, Aurora, CO Brief Description: Interlibrary loan is not as simple as it used to be, and a variety of products are now available to improve ILL workflow efficiency. This session will overview ILL products that are available for request management (e.g. Clio, OCLC ILLiad and Relais) and document delivery (Arial, Odyssey, Prospero) as well as what types of environments would benefit from each product. We will also touch on consortia sharing solutions (e.g. AutoGraphics, URSA, VDX) which provide services to groups and consortia. 8. I Could've said...customer Service Excellence in 50 minutes DiAnn Kilburg, Interlibrary Loan Coordinator, Loras College, Dubuque, IA Donna Welter, Serials Coordinator, Loras College, Dubuque, IA Brief Description: Have you run into "Demanding Dan"? How about "Manipulating Mary"? Or "I want it yesterday Ivan"? This presentation will give you ideas and ways to make your work life more pleasant under the most difficult situations. 9. Roundtable: Administrative/Management Issues Marie Harms, Library Consultant, State Library of Iowa, Des Moines, IA 12:15 p.m. 1:00 p.m. Lunch s C & D

4 1:00 p.m. - 1:50 p.m. Concurrent Sessions IV 10. Using Wikis in ILL: How Web 2.0 Tools Can Improve Collaborative Searching Skills Erin Silva, ILL/DD Graduate Assistant, University of Illinois Urbana-Champaign, Champaign, IL Cherie L. Weible, Associate Professor, Head of Interlibrary Loan and Document Delivery; 128 Main Library; University of Illinois at Urbana - Champaign, Urbana, IL Brief Description: The versatility of a wiki makes it an ideal tool for institutional collaboration, communication, and knowledge management. Come hear about our use of wiki software within ILL and Reference, and learn how a wiki can benefit your department's workflow and effectiveness. 11. Universal Borrowing John Leonard Berg, Senior Academic Librarian, University of Wisconsin - Platteville, Platteville, WI Brief Description: Universal Borrowing is an innovative borrowing and loaning service within the University of Wisconsin System that facilitates students, faculty and staff to checkout books and other media items from any UW library and receive the materials in a 2-day period. 12. Roundtable: ILL Software Tips and Tricks Susan Reiter, Cataloging and Interlibrary Loan Assistant, University of Dubuque, Dubuque, IA 2:00 p.m. - 2:50 p.m. Concurrent Sessions V 13. ILL Corner Blog: The What, Why, Who, & How Linda A. Wade, Librarian & Instructional Designer, Library Operations Associate, Interlibrary Loan Coordinator, Western Illinois University, Macomb, IL Brief Description: This session will cover: What is that thing called a blog? Take a look at various Blogs and who is doing them. Answer the question, Why Blog? Included are suggestions for getting started on your own free Blog.

5 14. Taming the Torrent: Top Ten Ways to Simplify Your Workflow Tina Baich, Visiting Assistant Librarian, Indiana University-Purdue University Indianapolis, Indianapolis, IN Karen Janke, Associate Librarian and Access Services Team Leader, Indiana University-Purdue University Indianapolis, Indianapolis, IN Brief Description: Ever wish you could simplify your ILL workflow quickly and easily? We'll describe ten ways you can do just that --for free! Topics include Odyssey standalone, custom holdings, Direct Request, joining LVIS, OCLC IFM, converting PDFs to TIFFs, deflections, OCLC statistics, having a department website, and updating your Policies Directory entry. 15. Roundtable: Public Libraries Marie Harms, Library Consultant, State Library of Iowa, Des Moines, IA 3:00 p.m. - 3:50 p.m. Concurrent Sessions VI 16. Implementing and Surviving a Free Local Document Delivery Service. Amy Paulus, Head, Access Services, University of Iowa Main Library, Iowa City, IA. Brief Description: The University of Iowa Libraries implemented a free document delivery service on July 1, Come and learn what we did to prepare for this service, what we didn't do, how it has affected our operations, what issues we are facing, and what would we have done differently! 17. What Counts? Using Interlibrary Loan Data to Influence Practice Tonnie Flannery, Consulting Librarian for the Social Sciences, Cornell College, Mt. Vernon, IA Brief Description: Data collection is a key component of academic libraries. Participants in this session will discuss the kinds of questions your data can answer, strategies for collection and analysis, as well as what your institution can gain from exploring data in new ways.

6 DALINC Member Libraries Carnegie-Stout Public Library Cascade Public Library Clarke College Library Divine Word College Dubuque County Library East Dubuque District Library Emmaus Bible College James Kennedy Public Library Loras College Library Mercy Hospital Library Northeast Iowa Community College Resource Centers University of Dubuque Library Wahlert High School Library Wartburg Theological Seminary Library Midwest Interlibrary Loan Conference Committee Members Loras Committee Joyce Meldrem DiAnn Kilburg Donna Welter Planning and Program Committee Jon Helmke Sue Reiter Jim Lander David McCormick Deb Seiffert Publicity Committee Joyce Meldrem Deb Seiffert Becky Heil Continuing Education Credits Committee Shirley Vonderhaar

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