BEST PRACTICE GUIDELINES FOR LEGAL INFORMATION WEB SITE PROVIDERS
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1 BEST PRACTICE GUIDELINES FOR LEGAL INFORMATION WEB SITE PROVIDERS
2 Best Practice Guidelines Adoption: Guidelines were adopted by the ABA House of Delegates in February 2003 Purpose: To provide users with varying levels of knowledge, sufficient information to make assessments about the accuracy and quality of the content published Disclaimer: Compliance with the guidelines does not constitute approval or certification by the ABA
3 Best Practice Guidelines 1. Contact information 2. Dating of Material 3. Jurisdiction of content 4. Limits of legal information 5. Links to legal resources 6. Citation to case law or legislation 7. Referrals on obtaining legal advice 8. Permission for using content 9. Terms and conditions of website 10. Policies on privacy and security
4 1. Contact Information Purpose: To provide full and accurate info on the identity and contact details of the provider Good: Most legal sites have the name, address and phone number on each page of the site Bad: Some sites will have only contact information on the first page, not all pages
5 2. Dating of Materials Purpose: To provide dates when substantive content on the site was prepared or reviewed Good: Some sites provide substantive info and have dates for legislation or for web pages Bad: Few sites have actual substantive info and many of these sites do not date materials
6 3. Jurisdiction of Content Purpose: To provide users information about where the law applies or if it is just general law Good: Some sites identify jurisdiction of the content including which states forms apply to Bad: Many sites either do not provide legal content or fail to identify where the law applies
7 4. Limits of Legal Information Purpose: Sites that provide legal information should give notice that info is not legal advice Good: Majority of sites provide users notice of the limits, it is often tied to the terms of use Bad: Some sites only have disclaimer on the first page or make it difficult to locate limits
8 5. Links to Legal Resources Purpose: To provide links to legal resources that will assist users with their problems Good: Many provide links to relevant sources, better sites also have descriptions for the links Bad: Some sites provide no links, make links difficult to find or provide irrelevant links
9 6. Legal Citations Purpose: To provide users links to relevant case law and legislation Good: Few legal sites provide links to case law, some will have citations for legislation Bad: Majority of sites do not provide any links even if the information is available online
10 7. Referrals for Legal Advice Purpose: To provide users information on how and where to obtain legal advice or further info Good: Since many sites are law firms there is a built in referral, some have online forms to accept questions, others provide lawyer links Bad: Some sites do not have referrals of any kind and provide no further legal information
11 8. Permission to Use Content Purpose: To show users that providers have permission to use the content on their site Good: Most sites provide their own info, some identify the source of the content on each page Bad: A few sites either do not provide legal content or fail to identify the source of content
12 9. Terms and Conditions Purpose: To provide users information about the provider s terms of service for website use Good: Most sites identify the terms of service or have a link to the appropriate page Bad: Some sites either have no terms page or make it difficult to locate the terms page
13 10. Privacy and Security Purpose: To provide users information about the provider s privacy and security policies Good: A few sites clearly identify their policies, many do not collect personal info Bad: Most sites do not have policies, others make it difficult to locate the appropriate page
14 Best Practice Guidelines 1. Contact information 2. Dating of Material 3. Jurisdiction of content 4. Limits of legal information 5. Links to legal resources 6. Citation to case law or legislation 7. Referrals on obtaining legal advice 8. Permission for using content 9. Terms and conditions of website 10. Policies on privacy and security
Best Practice Guidelines for Legal Information Web Site Providers
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