Instructions for connecting to Microdata access at Statistics Sweden

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1 Instructions for connecting to Microdata access at Statistics Sweden Welcome to MONA, the system for access to microdata. These guidelines will help you to quickly learn how to use and get started with the MONA system. If you have any problems, you are welcome to contact the MONA-team at Statistics Sweden during office hours: Telephone: Once again, welcome as a user to the MONA-system The MONA-team System requirements: Internet connection Windows 2000/XP/Vista/7, older versions do not work Remote Desktop Connection - included in Windows There are also Remote Desktop clients for Mac and Linux, however Statistics Sweden offer limited support for these operating systems. Mobile devices as iphone/ipad or Android are not supported. Java - can be downloaded from Check if Java is installed on your computer. Go to Web browser Internet Explorer, Firefox, Safari and/or Chrome Security requirements: Security Card or Application for Smart Phone obtained from Statistics Sweden User name, password and PIN code Follow the instructions given in the User licence and in the agreement between the User and Statistics Sweden

2 Getting started: To connect to the Microdata access system at Statistics Sweden, MONA, follow the instructions outlined below: Step 1) Create a secure VPN connection over the Internet Step 2) Log into the MONA system at Statistics Sweden Step 3) Use the MONA system Step 4) your results from the MONA system Step 5) Log off from the MONA system Common problems After steps 1 and 2, you should be logged in to the system and can start using the Windows desktop with installed software and databases. Usage resembles the way you work on your own computer. However, the difference is that all the programs and data are located at Statistics Sweden. Therefore, the only application you need is a remote desktop client. Every user of this service has its own user credentials. Remember that these are personal and, as a user, you are responsible for keeping them protected from unauthorised use. As a further security measure, the log-in procedure requires verification with a Security Card or app for a Smart Phone. It is likely that you have one or several security software programs installed on your computer. These programs can sometimes react when trying to connect to the MONA system, asking questions of whether a connection to the system should be permitted or not. It is impossible here to try and describe all the different variations that can appear and, therefore, you the user must try yourself to answer these questions. If you are unable to resolve this on your own, please contact us or the Helpdesk responsible for your system.

3 Step 1 Creating a VPN connection to Statistics Sweden's microdata access A Open and press Log in Select authentication method C C Smart Phone: Enter User Name OTP: Use PortWise TruID to generate a code. For information on how to install and use it see: Smart Phone instructions.pdf Security Card: Enter User Name PIN and OTP: Enter your PIN-code (6 digits) directly followed by code from your Security Card, also 6 digits, e.g If you get a message regarding resynchronization it means you need to generate a new code with 6 digits from the security card and type it in. D Click on MONA once.

4 E For some client installations, the following window can appear for information on the security certificate. Click on the Always (Alltid) button. F You have now established a VPN connection between your workstation and MONA. Note that the log-in page has a button "Log off" in the top right corner; click this button when you want to end your connection to MONA. After the window Loading Access Client Java has disappeared (and in some cases the text Applet com.portwise.mvpn.webclient.started is shown in the status bar), continue with step 2. Some cases: G If you receive the following message, press Run.

5 Step 2 Logging into the MONA domain at Statistics Sweden A Minimise all open windows Open the program "Remote Desktop Connection" or Fjärrskrivbord. This program can be found under Start/Program/Tillbehör/Kommunikation or Start/Program/Accessories/Communication and enter for Windows XP Service Pack 2 or 3: :3390 For other Windows XP, Vista, Win 7 or Windows 2000: Enter : x:3390 applies for all kind of operating systems or units. Click on Connect (Anslut) If your organisation is using a proxy server you probably need to submit your organisation s login information if prompted. C D Enter your user name and your password. E You should now be logged on to the MONA system and can start using data and applications.

6 Step 3 Using the MONA system A All software can be found under Start/Program. Please note that the content can vary between users depending on the user's requests and authorisation. If you need more than 5 Gb PM for your job you need to run in our batch environment. Contact MONA-support for instructions. Users sometimes need access to code or data that is not already in MONA. For security reasons it is not possible for users to copy files into MONA. To have files put into MONA, please them to mona@scb.se. Files must be readable in Notepad or similar software. Office files with macros are not allowed to put in MONA. In folder My Documents you find folder Outox. (See step 4) You also have access to following shortcuts: Projectname_Data, here you find your data if delivered as files (not in database). C All files that you create should be saved under the shortcuts below: Projectname_Gem, here you can save files or data you want all members in your project to use. And sometimes: Projectname_userid, here you can save data and files connected to the project. Please avoid storing files in My Documents. D In shortcut _MONAInformation you will find instructions, tips and FAQ in English Step 4 your results from the MONA-system

7 The folder My Documents is your home directory and holds your results, code libraries and other files. In order to download results to your own computer copy the files to the Outox folder. Files copied here will be forwarded to your mailbox within 5 minutes. Please note that files sent from MONA to your mailbox can reach a maximum size of 2 M and that they are deleted from the Outox after they have been sent. Files are automatically encrypted and compressed. To open an encrypted file, double-click the file and enter your PIN code when prompted. It is not possible to copy data between your own desktop and the MONA desktop. Step 5 Logging off the MONA system A To end your MONA-session, you must actively log off the system by clicking Log Off + your user name under the Start menu. Please, don t close the Remote Desktop window by clicking on the close window button Finally, close the web page by clicking on Log off.

8 Common problems Error message This message occurs if you click twice on server. Proceed logging into MONA as usual. A connection unattended for more than 125 minutes A connection to MONA that is left unattended for more than 125 minutes will be closed. An error message will be displayed. Press OK. In case the desktop window has become all black after 125 minutes of inactivity, minimize the terminal window by clicking on the button. Never use the button to close the window. Resolution for problem A1 To reconnect again after 125 minutes of inactivity open the web page that holds the current session. Click on Start over and log on as usual. Select server and go back to the Remote Desktop window.

9 Resolution for problem A2 To reconnect again after desktop window has become all black after 125 minutes of inactivity. Press on the server icon and wait for the text Loading access.. to disappear. Then navigate back to the Remote Desktop window. If this error-message occurs it is most likely due to a local problem with the VPN-connection. The exact reason can be one of out of many possible reasons, like a firewall blocking the connection, java isn t up to date or that you lack permission to write information to the java folder. See the FAQ. The first thing to do is to try connecting with another web-browser. If that doesn t help, we suggest that you contact your local IT-tech support.

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