SAP Mobile & Portals Consulting. Mobile solutions and powerful portals innovative ideas for faster processes. Driving value with IT

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1 SAP Mobile & Portals Consulting Mobile solutions and powerful portals innovative ideas for faster processes Driving value with IT

2 With mobile applications, your business no longer has to rely on business hours, workstations, and system platforms. Alexander Schlecht, Consulting Manager, REALTECH Consulting GmbH At a glance Business Challenges The future is mobile: Companies today need strategies that govern the use of mobile devices and applications. 24/7 visibility is a must: Information and management systems must be available around the clock. Usability means productivity: Users want intuitive interfaces. IT consumerization is in demand: Internal customers want services that are tailored to their specific needs. Drive Value for Your Business Increase productivity through integrated enterprise portals and custom mobile solutions. Complete projects faster to gain time efficiencies. Improve customer service. Increase user satisfaction through intuitive interfaces. Use mobile solutions to boost your brand image as an innovative company. REALTECH Premium SAP Mobile & Portals Consulting Initial workshops and technology consulting to develop a suitable front-end strategy: Which solution is right for your company? Mobility readiness check: Are the technological and strategic foundations of your systems and IT operations ready for the future? Mobile device management, bring your own device, security, and more. REALTECH s best practice approaches will help you overcome the challenges that lie ahead. Strategy, app development, mobile scenario implementation, operations, and support: One consultants for all of your IT needs. The right strategy: Experienced development and implementation consultants will develop a master plan to meet your business objectives. Simple user interfaces: Certified SAP experts will simplify your interfaces to ensure a positive user experience that will drive efficiency. Additional information REALTECH, Inc. 301 Lindenwood Drive, Suite 205 PA Malvern USA Tel: Fax: info-usa@realtech.com

3 Mobility: Continue to be productive whenever and wherever you go Are we seeing the end of lengthy user and IT training? Most likely. After all, software today is much easier to deploy and use than ever before. Smartphones and tablet PCs have a big impact on what users expect from their enterprise IT. These digital natives people who have grown up using the Internet want their employers to provide them with the same technological conveniences that they are used to in their private lives: social networks to stay connected, powerful hardware, access to business solutions, and information whenever and wherever they need it. Everyone who is in the habit of accessing messages, s, or online dictionaries from the convenience of their smartphones will want to analyze their corporate data or get the latest customer information while on the go too. And they will want to do so in real time, without long explanations and with easy-to-use, intuitive interfaces. Human resource departments also know the advantages of mobile applications. Business travelers can track their expenses while on the road and send this information, along with photographic evidence of their receipts, directly to HR, helping reduce their workload. Decision makers can quickly approve vacation and leave of absence requests because they are no longer tied to their computer. Meeting all of these requirements while ensuring that your systems remain secure and closed is a major challenge that cannot be overcome without a sound strategy. And this is just one of many possible scenarios. There are almost no limits to the applications of mobile devices in sales, maintenance, project work, and service provision. Embrace the mobile revolution So you already have a pretty clear idea how mobile applications can support your processes, but you just can t find the right apps? REALTECH can find them for you or we can develop the perfect mobile solution along the way. This way, we can make sure that everything works exactly the way you need. Even if you decide not to lead your entire company into a new mobile era right away, but want to focus on individual business departments or projects instead, REALTECH can find the right solution for you and address any technical questions you may have. One of our priorities is to make sure that your security policies can also be enforced on your mobile devices. Your IT department will be able to centrally manage all mobiles devices and solutions, leaving them in full control and giving you the confidence that your security needs are covered. Consulting Service SAP Mobile Project Strategy to project π Mobile readiness check π Roadmap for business and IT Make strategic use of smartphones and other mobile devices But what is the right strategy? What devices and applications should be supported? How can you protect mobile devices from unauthorized access? Is your infrastructure ready for a move to mobility? REALTECH can help you prepare for the challenges ahead. We offer workshops, analyses, and proofs of concept (PoC) as well as technical consulting services and we provide specialist expertise for specific projects. Mobile applications can drive sales revenue Sales representatives who are equipped with the right app can use the time in between appointments to plan offers, pursue new business opportunities, or use up-to-date information to prepare for the next customer. They can access product catalogues, price lists, or current customer data both online and offline. Instead of having to work with multiple tools or waiting for their laptop to boot, users can rely on a single app that requires them to sign on only once (single sign-on, SSO) and provides them with instant information that is tailored to their specific needs. The bottom line is increased user satisfaction and more efficiency. Solution and system design π System planning and infrastructure implementation π Roadmap for business and IT Project π System integration π Development of services & views π Customizing Check π Load and performance testing π Usability testing π Security Operations π Operations management π Roll-out π Support π Knowledge transfer

4 Enterprise portals Your one-stop information center Providing users with the right information at the right time is what business software is all about. But is this really always the case in your company? The right portal strategy can allow your users to access the applications, services, and information they need when they need them. They can quickly find the all the information that is relevant to them without having to dig through mountains of data in the process. Too much valuable time is wasted searching for the right information, which is often spread across different solutions and systems. An integrated portal solution will put an end to this your employees will be able to keep track of relevant data and work more productively. processing times, and help you make informed decisions. Give financial controllers the freedom to access comprehensive analyses and drill-down reports through the portal, while limiting other users to the latest sales figures. Create management-level dashboards that allow them to get instant overviews of the most important market data and use the same application environment to provide the CFO with comprehensive control options. Sound planning, better results The first step is a proof of concept (PoC). We can compare your most important requirements with the capabilities of the software. Then we can work with you to develop a suitable portal catalog. But what information is needed by which employee and when? What are the technical specifications and requirements for an enterprise portal? How will the investment pay off and if so, when? Solutions that suit your needs Heads of departments, users, managers, and IT executives often have different opinions about what to expect from a value-driven portal structure. REALTECH canreconcile their different expectations and ensure the best possible results for your company. And this does not just mean settleing for the lowest common denominator. Role-based navigation concepts, for example, allow you to create different interfaces that are tailored to the specific needs of different employees, which means a more comfortable and more productive user experience. The result is significant added value. Concise information that is tailored to individual user needs and presented in a user-friendly format will streamline your processes, reduce In this catalog, we define specific services and features to be made available to your users through the portal. This gives you a detailed specifications document to base the implementation on and provides you with IT services that can be used right away. Do you want to know more about what to expect before we get started? No problem. We can create a mock-up to show you what the interface will look like and are happy to use your company logo and brand guidelines. Once you are satisfied with the results, we can move on to implementation. The next step is to develop a target architecture and build the technical infrastructure. Then we can assist you in integrating your systems, applications, and data and launch the portal. We will make sure to involve your business users from start to finish. After all, we want them to enjoy working with the portal and enable them to quickly retrieve the information they need.

5 User interfaces: instant information access Most enterprise solutions are highly complex, including business intelligence systems, financial data analyses, and process control programs. You can make life easier for your employees by giving them access to all the features they need, while limiting their overviews to only what they need. Breaking complex processes down to individual steps that can be easily understood and accomplished reduces errors and improves adoption. Define requirements, visualize goals There are many technologies available (Adobe, AJAX, Flex, HTML 5, JAVA, Web Dynpro ABAP) to help you optimize the user interfaces of your SAP or third-party applications regardless of the devices or platforms you use. The main goal of this type of development design is to improve the satisfaction of your employees and customers. Mobile websites and applications have become part of everyday life for your users. And they expect the same level of usability from their enterprise solutions and user interfaces. Acting rather than reacting The objective of solution design is to assist and support users, instead of limiting their productivity with rigid processes. One example would be to implement shortcuts for recently completed or obvious process steps that can be displayed at the end of an operation. This gives users the opportunity to work more efficiently in the future. Straightforward and self-explanatory interfaces will lower learning curves and reduce the number of support requests. And your employees will enjoy using the software. Interfaces for a better user experience REALTECH helps you define your requirements, involving the entire team in the process. After all, they are the ones who will use it on a day-to-day basis.. We develop a proof of concept that includes a cost-benefit calculation and create a visual representation of your requirements. This provides an accurate idea of how your input fields and analyses will look. Our goal is to design process-oriented interfaces that combine functionality and usability. This means breaking down complex processes and condensing information to create a much more intuitive and pleasant user experience. Post Launch Analysis Site Build USABILITY Design Prototype Evaluate

6 Knowledge warehouse Simple documentation, cost-effective installation Whether it s training materials, manuals, or application help, Knowledge Warehouse helps you provide your users with the information they need through the convenience of their web browser. Simply create the content in the documentation system and modify, translate, or distribute it from there. This facilitates the distribution of IT operation manuals, product specifications, or training materials across the enterprise. Your employees will thank you for it. They ll have instant access to the information they need without having to go through lengthy training or needing special knowledge. Share your knowledge globally Do you need to create documents in several languages? Knowledge Warehouse recognizes user-related data such as release level, language, or user role and will adapt the information accordingly. If, for example, an SAP user in a Spanish subsidiary opens the documentation for his or her CRM system, Knowledge Warehouse will automatically display the Spanish-language version. Accelerate your review cycles The solution also provides ease of use for editors. The integrated HTML conversion allows them to edit documents using word processing programs; all Microsoft Office formats are supported. The automated workflow provides an easy and effective way to translate documents into other languages. And, Knowledge Warehouse is available without additional license costs. This makes the platform particularly appealing for companies that are still looking for a reliable documentation system that provides complete audit trails. But it still has to meet your particular requirements and REALTECH makes sure it does. REALTECH works to find new ways to give you what you are looking for. As one of the few experts in SAP Knowledge Warehouse consulting, we can offer you solutions that go beyond the conventional scenarios offered by SAP. For example, we can integrate your corporate identity guidelines with captured templates. Lengthy user and IT training will become a thing of the past at least in your company. What are you waiting for?

7 What we do to support you SAP Mobile SAP Solution Manager Cloud SAP HANA Technology Platform selection (SUP, SAP NetWeaver Gateway, SAP Afaria ) Platform implementation Ensure availability Management of applications and mobile devices Operational concepts and support on-premise or remote Data security Access authorizations Secure programming Device management Seamless architecture mapping Documentation Monitoring IT service management Process automation Secure operations SAP Security Patch Day Central administration of user profiles Access authorizations (identity management) Secure in-house developments Private, public or hybrid cloud Architecture and virtualization SAP HANA in the cloud (e.g. AWS) Sourcing strategy Operational concepts Security and device management with SAP Afaria in the cloud (e.g. AWS) Central administration of user profiles Access authorizations (identity management) The right appliance SAP HANA implementation and integration Performance enhancement Ensure availability Backup and restore Operational concepts and support on-premise or remote Data security Access authorizations Secure programming SAP HANA monitoring and alerting SAP Mobile & Portals Platforms Applications / apps Managed services Portals IT Operations and Managed Services Operational concepts Operational support IT Strategy Cloud sourcing IT operations REALacademy Orchestration and enhanced support for SAP Mobile Mobile applications Incident and change management apps Monitoring Platform management Process orchestration including cloud Business-critical information anytime and anywhere realtime data SAP Solution Manager Consulting Process orchestration ALM Add-ons for SAP Solution Manager IT Technology and Infrastructure Architecture Migration/upgrade Virtualization Compliance & SAP Security Identity management/sso Audits About us We give you what you do not have: time REALTECH Consulting is the premier SAP consulting firm. Over 350,000 days of experience, a strong network of partners, and more than 2,000 satisfied customers put us in a position to deliver the best possible support. We are one of the leading experts in the field of SAP technology consulting and have been working closely with companies like SAP, Microsoft, SUSE, and Red Hat for many years. We take the time to provide in-depth consulting. We want to get to know your company and find out what exactly we can do for you. And we give you the time you need for your day-to-day operations by streamlining your processes and allowing you to focus on your core responsibilities. Are you looking to reduce your IT costs, optimize your operations, or create user-friendly interfaces for convenient access to your SAP systems? We are the experts to turn to. We will also support you in developing the right mobile IT strategy and enhancing the security of your systems. Whether it s strategic alignment, process design, software implementation, or ongoing operations, we will drive value along every step of the way. REALTECH Consulting Driving Value With IT

8 Denmark / Nordic Germany USA Portugal Japan Singapore New Zealand Contact REALTECH AG Industriestraße 39c Walldorf Germany Tel: Fax: customer-services@realtech.com REALTECH Software Products GmbH Industriestraße 39c Walldorf Germany Tel: Fax: info@realtech.com REALTECH Consulting GmbH Industriestraße 39c Walldorf Germany Tel: Fax: info@realtech.com REALTECH JAPAN Co., Ltd. Sumitomo Fudosan Kudan Building 6F Kudan-kita, Chiyoda-ku Tokyo Japan Tel: Fax: info-jp@realtech.com REALTECH system consulting Pte. Ltd. 21, Bukit Batok Crescent #07-80 WCEGA Tower Singapore Tel: Fax: info-sg@realtech.com REALTECH Ltd. Level 12, Outsource IT Tower 44 Khyber Pass Road, Grafton 1023 Auckland - New Zealand Tel: Fax: info-nz@realtech.com REALTECH, Inc. 301 Lindenwood Drive, Suite 205 PA Malvern USA Tel: Fax: info-usa@realtech.com REALTECH PORTUGAL System Consulting, Sociedade Unipessoal, LDA. Av. da Igreja, 42-7 Esq Lissabon Portugal Tel: Fax: info-pt@realtech.com REALTECH NORDIC ApS Lyngbyvej Kopenhagen Denmark Tel: info-nordics@realtech.com /dk /no /se /fi