New Features for Remote Monitoring & Analysis using the StreamScope (RM-40)

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1 New Features for Remote Monitoring & Analysis using the StreamScope (RM-40) Provided by: Mega Hertz Copyright 2015 Triveni Digital, Inc.

2 Topics RM-40 Overview Products and Interfaces RM-40 Overview - The Goal Top Five Features RM-40 Use Cases Overview Quality of Service Monitoring Simplified & Detailed. Closed Captioning Monitoring, Verification, and Logging Audio Loudness Monitoring per BS The CALM Act Program or Transport Issue Detection, Operator Alerting, and Operator Reporting Historical Analysis Post Mortem RM-40 New Features Overview Product Q&A

3 RM-40 Overview - Products and Interfaces The RM-40 is the Industry s most comprehensive Services Monitor Interfaces Alerts, Scripts, & Reports Dedicated Analysis Handheld Remote Analysis Remote Analysis EM-40 unit Enterprise Management Triggered Alerts via SNMP Devices RM-40 Ultra CALM RM-40 CALM NEW RM-40 CC RM-40 HBE RM-40 Base MT-50 Portable MT-50 Rack Mount Portal Table Based CALM & CC Monitoring QoS Strategic Monitoring with NEW CC & CALM Deep Dive Tactical QoS Analysis with NEW CC & CALM

4 Topics RM-40 Overview Products and Interfaces RM-40 Overview - The Goal Top Five Features RM-40 Use Cases Overview Quality of Service Monitoring Simplified & Detailed. Closed Captioning Monitoring, Verification, and Logging Audio Loudness Monitoring per BS The CALM Act Program or Transport Issue Detection, Operator Alerting, and Operator Reporting Historical Analysis Post Mortem New RM-40 Features Overview Feature List in Detail Product Q&A

5 RM-40 Overview The Goal Assuring that program streams are valid and troubleshooting any anomalies rapidly across the enterprise are critical issues for maintaining network integrity and viewer satisfaction. The StreamScope RM40 HBE product that addresses these needs by constantly monitoring multiple transport stream inputs simultaneously. The system's primary purpose is to generate alarms when a transport stream's characteristics have met certain specified criteria. This allows operational personnel and engineering team members to determine that problems have occurred and quickly resolve them. StreamScope RM40 HBE units placed at various strategic points throughout an MPEG video distribution network validate critical transformations of DTV streams as they move through the equipment chain or from one site to another for distribution. This accelerates the isolation and repair of problems when they occur.

6 Topics RM-40 Overview Products and Interfaces RM-40 Overview - The Goal Top Five Features RM-40 Use Cases Overview Quality of Service Monitoring Simplified & Detailed. Closed Captioning Monitoring, Verification, and Logging Audio Loudness Monitoring per BS The CALM Act Program or Transport Issue Detection, Operator Alerting, and Operator Reporting Historical Analysis Post Mortem New RM-40 Features Overview Product Q&A

7 RM-40 Overview Top Five RM-40 Features 1. All inclusive Standards & Practices Based Transport Stream Compliance Monitor for MVPD s. The RM-40 is a One Platform Solution for CALM Audio Loudness & Closed Captioning Compliance, MPEG2/4, H.264, AC3 Audio Monitoring, PSIP & DVB-SI compliance, and MDI IP based analysis. The RM-40 can Monitor Alert, Report, and Log on events with or without an enterprise controller. As part of a fleet of monitors or placed as a dedicated low cost monitoring solution, the RM-40 provides a balanced and very flexible solution for CDN monitoring. 2. Detailed reports and Historical Post Mortem Analysis. MVPD s can essentially rewind the monitor and analyze or trend key service impacting event. The RM-40 is a great tool to capture intermittent bothersome issues. The RM-40 reports generators support high detailed or simple summary reports for QoS, CALM, CC, and EAS that can be automatically delivered to users and managers clients. 3. Superior Analysis Throughput. The RM-40 High Bandwidth Edition provides the MVPD the ability to monitor up to 2Gbps over duel GbE interfaces. No restrictions are in place for how the analysis bandwidth is allocated to services making it very flexible for small or large MVPD s. Other RM-40 models scale to the MVPD s BW requirements well. 4. The RM-40 s Transport and Program Stream Comparison feature allows the MVPD to make an unlimited number of long or short term comparisons of Transport Streams and programs. Services monitored on a given input can be compared to the same services on the RF or ASI or IP inputs. Upon a change in transport construct, metadata structure, or bit rate detection, the RM-40 will alert the operator and log the difference observed. This aids to faster fault isolation and issue verification reducing troubleshooting while decreasing MtR time. 5. Easy to Use, Manage, and Highly Customizable features allow the RM-40 to be applied to most any MVPD s CDN. Triggers and Reports can be sent to specific key elements or people in the network and be tailored for their needs. The RM-40 provides the user the ability to increase or decrease sensitivity for monitoring, alerts, or reporting with a keen eye on providing useful and active information.

8 Topics RM-40 Overview Products and Interfaces RM-40 Overview - The Goal Top Five Features RM-40 Use Cases Overview Quality of Service Monitoring Simplified & Detailed. Closed Captioning Monitoring, Verification, and Logging Audio Loudness Monitoring per BS The CALM Act Program or Transport Issue Detection, Operator Alerting, and Operator Reporting Historical Analysis Post Mortem New RM-40 Features Overview Feature List in Detail Product Q&A

9 RM-40 Overview Use Cases Service Monitoring and QoS Measurements with Letter Grades Video and Audio Thumbnail Images Monitoring Support for video and Audio confidence Transport Stream and GuideBuilder Input Comparison for issue isolation Enterprise Monitor (EM-40/SNMP) & or Personal Real-time Alerts via (SMS, SMTP, and Script) Automated & Manual Stream Capture with simplified capture retrieval Detailed Reports Generator (CALM, CC, QoS) for FCC CALM and CC Monitoring Deep Dive Historical TS and Program Analysis via (RTm) Remote Troubleshooting Module option Remote (LSM) Live Services Monitor option for video confidence Multi-User Remote Access via HTTP or Smart Phone for collaborative analysis and troubleshooting Still/Black Frame & Silent Audio QoE Issue Detection Closed Captioning Monitoring, Analysis, and Recording CALM BS Audio Level Monitoring Service Summary View for Visual QoS Status Monitoring

10 Use Case QoS Monitoring and Analysis QoS Level monitoring can detect issues and lead to great services uptime. RM-40 Summary Dash Board used for High Level monitoring. Program Spark lines allow for rapid QoS determinations and fast Drill Down to Program and PES layer issues. CC and CALM monitoring can be scheduled and or fulltime. Service Thumbnails and Bitrate views allow the User to see Program status. Event counts and QoS show current health of a Program.

11 Use Case - Closed Captioning Monitoring The RM-40 is continually monitoring the CC service and announcements in the program streams The RM-40 can generate detailed CC reports with program thumbnails and CC text. FCC non complaint CC event are recorded for later recall in historical reports. Current support for 2015 FCC CC R&O

12 Report & Order (February Rules) Accuracy Dialog, sound, music and speakers Synchronicity Time and speed Completeness Full duration of program Placement CC can not be over faces, key graphics or onscreen text

13 Use Case Audio Loudness Monitoring (CALM) The RM-40 is continually monitoring the CC service and announcements in the program streams The RM-40 can generate detailed CC reports with program thumbnails and CC text. FCC non complaint CC event are recorded for later recall in historical reports. Current support for 2015 FCC CC R&O

14 Audio Loudness Spot-check Requirements Regulations cover two separate situations: Transmission of commercial advertisements by television broadcast stations Commercials inserted by station Embedded commercials Transmission of commercial advertisements by cable operator or other multichannel video programming distributor Commercials inserted by station Embedded commercials

15 Use Case Alerts and Reports Service Monitoring and QoS Measurements with Letter Grades. Grading on Port, Transport and Service Levels. Triggers Over Time. Provides a view to determine the steady QoS state of a program. Reports can be scheduled to arrive via .

16 Use Case Post Mortem Analysis Via the JAVA based RTm, the User can essentially Rewind the Monitor timeline to review an event, time period and or plot event types over time in great detail

17 Use Case Post Mortem Analysis The RTm allows the user to cross compare services and layers using the same timestamp for fault isolation Deep PES layer characteristics can be visualized for analysis in detail Video Thumbnails can be recalled and viewed Service Audio Levels can be recalled and observed.

18 Topics RM-40 Overview Products and Interfaces RM-40 Overview - The Goal Top Five Features RM-40 Use Cases Overview Quality of Service Monitoring Simplified & Detailed. Closed Captioning Monitoring, Verification, and Logging Audio Loudness Monitoring per BS The CALM Act Program or Transport Issue Detection, Operator Alerting, and Operator Reporting Historical Analysis Post Mortem New RM-40 Features Overview Feature List in Detail Product Q&A

19 New RM Release Features Closed Captioning Monitoring and Logging Support Improved Summary Dashboard with Simplified Service Status View Service Station Improved Services Configurations Unified Configurations page Unified Administrative Tools page

20 RM-40 New Closed Captioning Monitoring Closed Captioning Detection 708 Closed Captioning Detection 608 Closed Caption Error Closed Captioning Signaled but no data present

21 RM-40 New Closed Captioning Monitoring and Logging Closed Captioning Reports Service Name and Origin Decoded Text to verify Captioning presence and accuracy CC Rules observances Time Stamps and Thumbnails All Historical CC info can be exported as a reports for FFC inquiry CC data retained for 6 months to 1 year or longer in some cases

22 RM-40 Monitoring using the new Summary Dashboard Band 1 (Top): Band 2: Band 3: Band 4:

23 RM-40 Monitoring using the new Services Dashboard Services are banded based upon the QoS score Spark Link Shows the numerical QoS value over the analysis profile period

24 RM-40 Monitoring using the new Summary Dashboard 1: The top of the dialog identifies the service being displayed. All of the service names and their sources, along with the service's transport and port name are provided. 2: The current thumbnail is displayed, if thumbnail processing is enabled. The thumbnail will only update when the dialog updates even though many more thumbnails may have been processed in the interim. 3: Provides the last update time for the profile driving the rules, QoS, and priority. This is NOT the update time of the dialog or the underlying dashboard. The dialog updates are approximately twice as fast as the profile updates. 4: Links to a detail level report for the last minute up to the time shown. A new tab or window will open showing the progress of the report generation prior to displaying the report. 5: Provides a link to the most recent 24-hour CALM Service Details Report for the service, if available. Please notice that the time of the most recent report could be days in the past due to the CALM Spot Check sub-system processing only select transports periodically. The report will open in a separate tab or window.

25 RM-40 Monitoring using the new Summary Dashboard 6: Causes a 24-hour interactive time line report to be generated in another tab or window. 7: Opens a Video Wall Thumbnail Report for the service in another tab or window. 8: Generates a 24-hour Top Level Closed Captioning Report for the service. The report is opened in another tab or window. 9: Displays the channel number of the service. If not specified in the Service Configuration, the channel number will be derived from metadata in the transport stream. 10: Shows the current quality of service (QoS) for the service and a color which matches the corresponding service rectangle shown on the Summary Dashboard bands. The title bar and frame of the dialog are also set to the QoS color.

26 RM-40 Monitoring using the new Summary Dashboard 11: Provides the current priority of the service. The priority is the highest priority (1 being the highest) of all the rules observed at the last update. 12: Displays the Level of Interest for the particular service as defined by the Service Configuration or through the Service Station. By default, services have a 'Medium' Level of Interest. 13: Indicates the cluster used when processing the rules for the most recent update. 14: Provides the average bit rate for this service over the last update interval. This includes the bit rates of all elementary streams comprising with the service. 15: Shows the list of Events detected at the last update. 'Events' is another name for the rules that were observed at the last update.

27 RM-40 New Simplified Services configurations Service Station Service Station provide a single UI for Services configuration Key Program monitoring elements can be enabled or disabled from the single UI Program SI override Naming Program Importance or Weighting Video Thumbnail Views Video Buffer Analysis Audio Thumbnail & Buffer Analysis Closed Captioning Monitoring and Logging Audio Loudness - CALM

28 RM-40 New General Configurations Page One stop for Upper Level System Config CALM Spot-check Config Channel List import/export Rules and Cluster Config Triggers Config Reports Subscriptions RF Layer monitoring Config Stream Comparison Config GuideBuilder Sync Unit configurations cloning

29 RM-40 New Administrative Settings Page One stop for Administrative Settings Date & Time Config Networking Config Triggered Scripts Config Alert s Config SNMP Network Management System Config System SW upload System Input CIM controls User Config Provided by: Mega Hertz

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