WELCOME TO WOW! Dear Valued Customer,

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "WELCOME TO WOW! Dear Valued Customer,"

Transcription

1 for Cable

2 WELCOME TO WOW! Dear Valued Customer, First of all, let me personally say thank you for choosing WOW! We believe in providing bundle choices that meet your needs at a price that won t break the bank, while delivering an experience that lives up to our name. We re a company of people who derive genuine satisfaction from taking care of our customers. Which means doing things a little differently than most cable companies. Like treating people as members of the human race, for starters. Fostering positive customer experiences throughout our relationship with you. And taking a more personalized approach to serving you. We hope you enjoy getting to know us. We like to make getting help simple. Should you have any questions, feel free to visit our website wowway.com for more information. Or call us any time if you d like to share your comments or ask questions to a real live person. Our toll-free customer service line is We re available around the clock to take your call. We re honored to have you as a customer and look forward to proving to you that we mean what we say. We re also interested in what you think of us and how we re doing. Please visit survey.wowway.com to answer a few simple questions. Your feedback helps us continue to improve the quality and value of our services for all WOW! customers. Again, welcome to the WOW! family. Colleen Abdoulah Hugger, Mother, Keeper of the Culture WOW! CEO and Chairwoman of the Board WOW! wholeheartedly believes that our customers deserve to be delighted with their service. If you love the service you receive, we invite you to spread the word and join the WOW! A Friend program. Tell your friends about WOW!, and you will receive a discount on a future bill after your friend signs up. Just another way we like to say thanks for choosing WOW!. Sign up at wowway.com/friends. i

3 Table of Contents Digital Cable Using Your Remote... C-2 Using Your Set-top Box... C-3 Interactive Program Guide... C-4 Digital Video Recorder... C-8 WOW! On Demand... C-9 Parental Controls... C-11 High Definition... C-12 Frequently Asked Questions... C-13 Contact Info... Last Page

4 digital Cable Entertain. Discover. Digital cable offers you hundreds of great channels to choose from all presented with a crisp, digital picture and amazing sound. You ll enjoy variety like never before, including upto-the-minute news from across the country, spectacular sporting events from around the globe, and original programming that will take you into worlds you never even imagined. If that s not enough, with WOW! On Demand we have hundreds of movies to choose from everything from the classics of yesteryear to the hottest new hits from Hollywood and over 45 CD-quality commercial-free digital-music channels. It s all only the push of a button away. C-1

5 using your remote REPLAY Replays last 15 seconds of a recorded program or live TV with DVR LIST Access your recorded programming LIVE Jumps to live TV while using DVR DVR/OnDemand Controls On Demand and DVR INFO See program information EXIT Return to watching television MENU Enter and toggle between Quick Menu, Main Menu and the Flip Bar GUIDE See TV listings for the current time PAGE UP/DOWN Scroll to the next or previous page of listings OK/SELECT Select a highlighted item or, while watching TV, press to display Mini Guide ARROWS Use to highlight guide features; or while watching television, press to begin browsing. NOTE: Arrows control playback of recorded programs with DVR. CH +/- Change channels and access the Flip Bar DAY While in TV Listings, jump ahead or back 24 hours LAST Return to the previous screen or channel ON DEMAND Direct access to On Demand, where available ASPECT Changes the way a program is shown on your TV screen by changing the aspect ratio of the program currently watched. FAV Tune to your Favorite channels once you set up Favorites NUMBERS Press Channel numbers, then OK/SELECT to tune to a channel For a complete reference guide for the remote control, visit wowway.com C-2

6 using your cable set-top box Ventilation Your set-top box is ventilated to protect it from overheating. To ensure its reliability, the openings should never ever be covered up. Never stack other AV equipment or place lights, books, magazines, etc. on top of the set-top box. Also, never place magnets or magnetic/static dust removal devices on or near your set-top box. Liquid or Moisture Don t expose your set-top box to any liquid or moisture. If you need to clean your set-top box, unplug it from the electrical outlet and then use a damp cloth. Don t use liquid or aerosol cleaners, or any magnetic/static cleaning device. If you have any questions or need additional advice when setting up your cable system, please refer to our Web site. C-3

7 interactive program guide The Interactive Program Guide is your reliable resource for quickly finding just what you want to watch. You can search by title, by channel or by time; plus you can easily jump from channel-to-channel and even develop a list of all your favorites. Check your local weather before heading outdoors. Review parental ratings and summaries of each show before tuning in. It s all right there conveniently on screen. On the following pages, you ll find detailed instructions on how to use your Interactive Program Guide and the integrated Parental Controls. Accessing Your Interactive Program Guide Menus Quick Menu Press MENU on your remote while in the guide or while watching a program to access the Quick Menu. Press the buttons on the remote to move through the shortcuts. Press OK to select the highlighted item. To exit the Quick Menu and return to watching TV, press EXIT. Quick Menu Icons Key Main Menu Digital Recordings Menu On Demand Menu Pay-Per-View Menu High Definition Search Menu Favorites List Search Menu Movies Search Menu Sports Search Menu Parental Controls NOTE: Menu selections may vary. C-4

8 Main Menu Press MENU twice to access the Main Menu. To move the highlight, press the buttons on the remote. Press OK to select the highlighted item. To exit the Main Menu and return to watching TV, press EXIT. Mini Guide You can use the Mini Guide to browse what s on other channels without missing a minute of what you re watching. Press OK and then any of the buttons on your remote to browse by channel and time. The yellow highlight appears on the program listing, and the Mini Guide stays on screen, allowing you to see what s on other channels. Searching for Program Listings By Time or Channel View start times, titles, ratings and descriptions. Listings are color coded to help you identify program types: Blue Green Purple Light Blue Regular Programs Sports Movies Children's Programs Press GUIDE on your remote. Select Listings By Time or Listings By Channel in the Main Menu. C-5

9 By Category Select in the Quick Menu or select Search in the Main Menu. View program listings by category such as Movies or Sports. Subcategories help you focus your search even further. Press OK to select the highlighted item. Press EXIT to return to the last channel you were viewing. Flip Bar The Flip Bar appears every time you change channels to make it easy to see what s on now. The current channel number, program name, rating, and start and end times are conveniently displayed. Press CHAN to change channels and see the Flip Bar on screen. Press OK to make the Flip Bar disappear and reappear. Press INFO for additional program details. Use the Action Icons at the bottom of the Program Information screen to set a Reminder and much more. Action Icons Key Return to Previous Screen Set or Cancel Recording Set or Cancel Reminder See All Program Air Times Watch this Channel or Program Save Channel in Favorites Place a Lock on Program C-6

10 Favorites Add or remove favorites Select in the Quick Menu or select Favorites in the Main Menu. As you scroll through the channels, press the FAV button to select or deselect favorites. Press EXIT to return to the last channel you were viewing, or press LAST to return to the Main Menu. Access your favorites Press FAV while watching TV to change to your next favorite channel. Press FAV while looking through the channel listings to highlight your next favorite channel. C-7

11 Digital Video Recorder A Digital Video Recorder (DVR) offers you a whole new way to watch TV by giving you the convenience and control to record and watch your favorite shows according to your schedule. With a DVR, your TV world revolves around you, not the other way around. Plus, you ll never have to miss the critical play of the big game or the ending of your favorite show. Pause, rewind, and replay. It s that simple. And you ll never have to wonder what d he say? again. Record a Program You have three different ways to record a program: Press RECORD while watching TV or viewing your TV listings. A menu will pop up with several recording options. Select from the Action Icons. Manually schedule a recording by selecting in the Quick Menu or DVR in the Main Menu. Watch a Program Press LIST on your remote to access a list of your recorded programs. Highlight the program you want to watch using the buttons and press OK. Press when you are ready to begin viewing the program. Your DVR utilizes features similar to those found on your VCR or DVD player just press Play, Stop, Pause, Rewind or Fast-Forward on your remote. Press LIVE to return to live TV. NOTE: DVR functionality is dependent upon model type and hard drive size. C-8

12 wow! on demand Watch what you want, when you want With WOW! On Demand you have access to a digital video library of exclusive programming, movies, and events, while being totally in control of your own entertainment experience. You can even pause, fast-forward and rewind what you watch. Plus, there s no need to deal with a tape or DVD. On Demand gives you the convenience to watch what you want, when you want. Just select the On Demand Menu from the Main Menu of your Interactive Program Guide, and then pick out a program to watch. It s really that easy. To Watch On Demand Programming Select in the Quick Menu or select On Demand in the Main Menu. You can also tune to channel 1 on the guide. Scroll through the available categories using the buttons and select a category by pressing OK. Pick out a program to watch using the buttons and select it by pressing OK. C-9

13 To make sure that we meet all your needs, we offer three different kinds of On Demand services: Free On Demand Choose from a variety of programming, including kids shows, music, news and sports, at no additional charge to all digital subscribers. We update our Free On Demand programming regularly to bring you content you may not find anywhere else. Best of all, it s FREE. Movies On Demand The hottest new release movies are only a click away. You ll also have a 24-hour window to watch that movie as many times as you want (some movies are available for longer than 24 hours). With prices similar to pay-per-view, you ll save time and money with Movies On Demand. Plus, there s no trek to the video store. Subscription On Demand If you subscribe to one of our premium movie packages, you can watch content from that channel, too at no additional charge. You ll have access to more movies, original programming and special events. Your wish is On Demand s command. Local On Demand Cable subscribers also get exclusive access to Channel 6 Lawrence OnDemand so you can watch news, weather, and sports programming on your own schedule. C-10

14 Parental Controls With the increased variety on digital cable, there s also some fare that, quite frankly, isn t appropriate for children. But don t worry, because we ve included an integrated parental control feature as part of your system. You can easily restrict viewing by channel, program title, TV rating or MPAA movie rating. Additional information on TV and movie ratings can be found at tvguidelines.org and at mpaa.org, respectively. Sorry, kids! It s for your own good. To Set Parental Controls Select in the Quick Menu or Parental Controls in the Main Menu. Enter your 4-digit Locks PIN and follow prompts. Press EXIT to return to the last channel you were viewing, or press LAST to return to the Main Menu to continue setting up your locks. Enter your 4-digit code, and follow the prompts on the Parental Control Menu. Use to select restrictions. You may restrict viewing by title, TV rating, movie rating, and channel. You may also choose to hide all Adult Titles by highlighting the Adult Titles option and press HIDE using the button. To View a Restricted Program Locks may be removed temporarily by re-entering the Parental Control Menu (using your 4-digit Locks PIN) and pressing buttons until the locked title, rating or channel appears. Press LOCK. The padlock will disappear, indicating that the lock has been removed. C-11

15 High Definition Crystal-clear, lifelike images. Heart-pounding, digital sound. An expansive, theater-format widescreen. Without a doubt, your TV viewing experience will never ever be the same. In order to take advantage of our HD offerings, you need three things: 1. An HDTV 2. An HD set-top box or cable card 3. Home theater cables (i.e. HDMI, component, optical, etc.) Our HD boxes are easy and convenient to install. Also, there s no equipment to buy. With twice the color resolution and approximately six times the sharpness of standard-definition programming, you ll feel like you re part of the action with HD. Our variety of HD programming is even wider than your HD screen. From movies to concerts to sports, you can get it all. Most of our HD programming is broadcast with Dolby Digital 5.1 Surround Sound, so you can get the complete movie theater experience without the hefty box office price. C-12

16 Digital Cable FAQs What do I do if the picture on the TV screen is distorted? Reconnect any loose cables but only using your hand and not any other tools. Verify that your TV is tuned to Channel 3. Why am I getting bad reception or unable to access my digital music channels? Make certain that the set-top box is connected directly to the cable outlet and that you aren t using a splitter. If you are still experiencing problems, check the rest of your cable connections. What do I do if my Interactive Program Guide (IPG) is frozen? Power cycle your set-top box. Unplug the box, wait a few seconds and then plug it back in. Please note, it may take a few minutes for the software to update and the IPG to become operational again. Why won t my set-top box turn on? Your set-top box may be updating. Wait a few minutes and try it again. If that doesn t work, make sure that the power cord is plugged in and that the outlet is working. Finally, turn on the set-top box manually by pushing the power button on the front instead of using your remote (batteries in remote control may be dead). Why doesn t the remote control work? Make sure that the remote control is in CABLE mode by pushing the CBL button. Remove any obstructions between the remote control and the set-top box. Check the batteries in the remote control and install new batteries if necessary. C-13

17 Why can I see a picture, but can t hear any sound? First, make sure the MUTE button hasn t been pressed. To turn the MUTE feature off, press the MUTE button on that particular component again. Also try turning the volume up. Finally, verify that the cables attached to the AUDIO INPUT JACKS on the back of your set-top box and your TV or home theater system have been properly attached and are tight. What do I do if there is no video picture on the TV screen? Make sure that both your TV and set-top box are powered on. Next, check that your remote is set to the appropriate input source and that you are tuned to an authorized cable channel (if you re not sure, try turning to a channel you know that you get). Finally, if your TV or set-top box is connected to a home theater system, make sure that the home theater system is powered on, too, and that the cables are correctly connected. If any cable connections are loose, hand-tighten them. Will I need a separate digital set-top box for each of my TVs? No, not to receive standard cable TV. However, you will need a separate digital set-top box for each TV you d like to receive digital channels and digital services on (such as On Demand, premium movie channels, etc.). How do I find out what channels my favorite networks are on? Visit wowway.com for a complete channel lineup. What equipment do I need to order On Demand programs? All you need is a digital set-top box and a remote control. C-14

18 How much does On Demand cost? The cost of On Demand programming depends on the type of programming selected. Some of the On Demand shows are absolutely free, while Movies On Demand are comparably priced to the fees that your local video rental store charges. Can I place Parental Control blocks on On Demand programs, too? Absolutely. Please see the Parental Control section on page C-11. May I record On Demand programming onto my DVR? On Demand programs cannot be recorded onto your DVR. Do I really need an HD set-top box? If your HDTV has a built in HD tuner, you may be able to receive your local channels in HD over-the-air without the need to have an HD set-top box. But in order to receive premium movie channels in HD or other HD programming, you must have an HD set-top box and subscribe to the level of service an HD channel is available on. If I get an HD set-top box, will all of my programming be in HD? No. Only programming that is produced in HD and is delivered via an HD-specific channel is shown in HD. Refer to our channel lineup for a complete list of HD channels. How many hours can I record on my DVR? The size of your DVR s hard drive and type of programming will determine how much you can record. For instance, a DVR with a 120GB hard drive can record up to 80 hours of standard-definition TV, or 20 hours of HD programming. For information specific to your particular DVR, please refer to wowway.com. C-15

19 How many programs can I schedule to record onto my DVR in the future? You can schedule as many recordings as you want within limits. Most DVR models are able to record two programs at the same time. You can also only record based upon the available space left on your hard drive. Can I watch one show on TV while I record another on my DVR? Yes, you can. You simply set up one program to record on one tuner and then swap to tune to the other. If you want to watch something different and still record two shows, you can watch a previously recorded program from the DVR. How long can I keep my DVR recordings? As long as you like, but space is limited by the size of your hard drive. When my DVR hard drive is full, will the DVR automatically delete my recordings? Only if you have your settings configured that way. You can ensure that certain recordings aren t deleted by designating that those programs can only be deleted manually. Some DVR models are also able to add an external SATA drive to increase your storage capacity. Please refer to our website for further details. How do I use Closed Captioning? To use closed captioning, the customer will need to go to the power menu. Select the power button, then less than 3 seconds afterwards, select the menu button to enable Closed Captioning in the menu. You can do this with the remote or the buttons on the front of the box. C-16

20

21 Contact info You may contact us by , review our support section online at wowway.com or call our Customer Service center to speak with an Internet specialist at Lawrence One Riverfront Plaza Suite 301 Lawrence, KS Lobby Hours: M-F 8 am 6 pm Sa 9 am 5 pm Basehor State Ave. Suite 1A Basehor, KS Lobby Hours: M F 9 am 11:30 am 12:30 pm 6 pm Administrative One Riverfront Plaza Lawrence, KS M F 8 am 5 pm KS/0513

22 Thank you for giving us the opportunity to serve you.

let us guide you Your Interactive Program Guide (IPG) will help you get the most out of all CentraCom Digital Cable has to offer.

let us guide you Your Interactive Program Guide (IPG) will help you get the most out of all CentraCom Digital Cable has to offer. let us guide you Your Interactive Program Guide (IPG) will help you get the most out of all CentraCom Digital Cable has to offer. Using Your Remote Using Your Cable Set-Top Box Accessing Your IPG Menus

More information

SET-TOP USER GUIDE SET-TOP USER GUIDE

SET-TOP USER GUIDE SET-TOP USER GUIDE SET-TOP USER GUIDE SET-TOP USER GUIDE If you have more questions about your service, go to ArmstrongOneWire.com or call Customer Support at 1.877.277.5711. Table of contents WELCOME TO ARMSTRONG TELEVISION

More information

Digital Cable Your guide to home entertainment with a personal touch

Digital Cable Your guide to home entertainment with a personal touch Your guide to home entertainment with a personal touch 1.888.345.1111 Sudbury 560.1565 eastlink.ca Exciting New Services Welcome to Home Entertainment Questions? We Have the Answers As one of EastLink

More information

DVR Guide. Dual Tuner HD-Capable DVR. You go get the popcorn. Your show waits for you.

DVR Guide. Dual Tuner HD-Capable DVR. You go get the popcorn. Your show waits for you. DVR Guide Dual Tuner HD-Capable DVR You go get the popcorn. Your show waits for you. USING YOUR REMOTE CONTROL TV: When programmed, enables control of your TV. Cable: Enables control of your digital cable

More information

User s Reference Manual

User s Reference Manual User s Reference Manual Welcome to i-guide. Introducing the all-new interactive program guide from TV Guide and your cable system. i-guide TM is intuitive, intelligent and inspiring. It unlocks a world

More information

CABLE TV USER GUIDE. This is way more. than just TV.

CABLE TV USER GUIDE. This is way more. than just TV. CABLE TV USER GUIDE This is way more than just TV. Your New Home for Entertainment Thank you for choosing Midcontinent Communications as your cable TV service provider. We ve worked hard to create an interactive

More information

A25/CND. User s Reference Manual

A25/CND. User s Reference Manual A25/CND. User s Reference Manual Welcome to i-guide. Introducing the new interactive program guide from Prevue and your cable system. i-guide TM is intuitive, intelligent and inspiring. It unlocks a world

More information

VAST TV. Enjoy watching the channels you love.

VAST TV. Enjoy watching the channels you love. VAST TV Vast is committed to providing you with quality advanced broadband services at a great value. Choose from a variety of TV packages and enjoy more entertainment with Vast OnDemand, digital music

More information

THIS IS GOING TO BE EXCITING. AND EASY.

THIS IS GOING TO BE EXCITING. AND EASY. FiOS TV USER GUIDE 2015 WELCOME TO FiOS TV. NOW YOU CAN Record More Shows. Watch In More Places. Store More Recordings. THIS IS GOING TO BE EXCITING. AND EASY. 1 ALL YOU NEED TO KNOW ABOUT FiOS TV Your

More information

VAST TV. Enjoy watching the channels you love.

VAST TV. Enjoy watching the channels you love. VAST TV Vast is committed to providing you with quality advanced broadband services at a great value. Choose from a variety of TV packages and enjoy more entertainment with Vast OnDemand, digital music

More information

Digital Cable TV. User Guide

Digital Cable TV. User Guide Digital Cable TV User Guide T a b l e o f C o n T e n T s DVR and Set-Top Box Basics............... 2 Remote Playback Controls................ 4 What s on TV.......................... 6 Using the OK Button..................

More information

power tool for television

power tool for television interactive program guide for digital cable power tool for television TM getting started Introducing TV Guide Interactive, the leading interactive program guide for digital cable. TV Guide Interactive

More information

inside i-guidetm user reference manual

inside i-guidetm user reference manual inside i-guidetm user reference manual Copyright 2010 Rovi Corporation. All rights reserved. Rovi and the Rovi logo are trademarks of Rovi Corporation and/or its subsidiaries. This document contains confidential

More information

WELCOME TO WOW! Dear Valued Customer,

WELCOME TO WOW! Dear Valued Customer, for Cable WELCOME TO WOW! Dear Valued Customer, First of all, let me personally say thank you for choosing WOW! We believe in providing bundle choices that meet your needs at a price that won t break the

More information

User s Reference Manual

User s Reference Manual A25 User s Reference Manual Welcome to i-guide. Introducing the new interactive program guide from TV Guide and your cable system. i-guide TM is intuitive, intelligent and inspiring. It unlocks a world

More information

DIGITAL / HD GUIDE. Using Your Interactive Digital / HD Guide. 1-866-WAVE-123 wavebroadband.com

DIGITAL / HD GUIDE. Using Your Interactive Digital / HD Guide. 1-866-WAVE-123 wavebroadband.com DIGITAL / HD GUIDE Using Your Interactive Digital / HD Guide 1-866-WAVE-123 wavebroadband.com Using Your Interactive Digital/HD Guide Wave s Digital/HD Guide unlocks a world of greater choice, convenience

More information

ENJOY ENTERTAINMENT BETTER

ENJOY ENTERTAINMENT BETTER TV ENJOY ENTERTAINMENT BETTER 1 2 Table Of Contents 4 Setting Up Your Remote Control 5 Find Channels/Search 7 Aspect Ratio Settings 8 Output Resolution Settings 9 Parental Control 10 Menu Bar 10 Settings

More information

RCN DIGITAL CABLE USERS GUIDE

RCN DIGITAL CABLE USERS GUIDE RCN DIGITAL CABLE USERS GUIDE WELCOME Congratulations! Thanks to your new Digital Cable Service, you now have access to the most cutting-edge cable television services available, only from RCN. At RCN,

More information

Big Sandy Broadband DVR Guide

Big Sandy Broadband DVR Guide Big Sandy Broadband DVR Guide Contents Big Sandy Broadband DVR Don t Miss a Thing 3 Control Live TV 3 Playback Controls Using the Video Control Buttons 4 Playback Controls Using the Remote Control Arrow

More information

DIGITAL CABLE & DVR QUICK GUIDE. cable television made simple

DIGITAL CABLE & DVR QUICK GUIDE. cable television made simple DIGITAL CABLE & DVR QUICK GUIDE Grande Communications cable television made simple Table of Contents TABLE OF CONTENTS Using Your Remote remote Control 1 programming the Remote 2 Interactive Program Guide

More information

Welcome to a bigger, faster, more powerful world.

Welcome to a bigger, faster, more powerful world. Welcome to a bigger, faster, more powerful world. User Guide charter.com/welcome 1 LEGAL POLICIES & TERMS AND CONDITIONS FOR CHARTER RESIDENTIAL SERVICES You may obtain a copy of the Terms and Conditions

More information

REV3-16.11.19.03 TV Guide Interactive. We Make TV Better SM i

REV3-16.11.19.03 TV Guide Interactive. We Make TV Better SM i REV3-16.11.19.03 TV Guide Interactive. We Make TV Better SM i TV Guide Interactive Reference Manual Revision Date: November 19, 2003 TV Guide Interactive, Inc. 7140 South Lewis Tulsa, Oklahoma 74136 CONFIDENTIAL

More information

Fi TV Gold Quick Start Guide

Fi TV Gold Quick Start Guide Quick Start Guide Fi TV Gold Quick Start Guide Welcome to Fi TV! We re happy that you chose EPB Fiber Optics to bring the best movies, sports, news and television programming into your home and we will

More information

User s Reference Manual

User s Reference Manual User s Reference Manual 1 5 6 6 6 7 9 9 10 11 11 11 13 14 14 15 16 17 17 19 21 21 21 21 21 21 21 21 23 23 24 24 24 24 Table of Contents Welcome Digital Cable Box (Set-Top Box) Motorola DCT6412 Recording

More information

XFINITY TV DIGITAL SET-TOP BOX User Guide

XFINITY TV DIGITAL SET-TOP BOX User Guide XFINITY TV DIGITAL SET-TOP BOX User Guide Contents 3 Welcome to XFINITY TV 4 XFINITY TV Quick Start Guide 5 Using Your Remote Control 6-12 Using Your On-Screen Guide Main Menu and Quick Menu TV Listings

More information

User s Reference Manual

User s Reference Manual A23 User s Reference Manual The Power of i. 1 5 6 6 6 7 9 11 11 12 12 12 12 14 14 15 15 15 15 16 17 18 18 18 19 19 19 20 21 21 Table of Contents Welcome Motorola DCT6412 (Set-Top Box) Recording Capacity

More information

SEASIDE TV. Digital Cable User Guide

SEASIDE TV. Digital Cable User Guide SEASIDE TV Digital Cable User Guide Main Office and Studio 1318 Grand Lake Road Next to the Cape Breton University Voice: (902) 539-6250 Fax: (902) 539-2597 Mailing Address: Seaside Communications P.O.

More information

WELCOME TO XFINITY MO_USER_SIK_0414.indd 1 2/28/14 10:37 AM

WELCOME TO XFINITY MO_USER_SIK_0414.indd 1 2/28/14 10:37 AM WELCOME TO XFINITY MO_USER_SIK_0414.indd 1 2 Thank you for Choosing XFINITY TV. XFINITY TV gives you more ways to get more entertainment. With XFINITY On Demand, enjoy the best selection of current TV

More information

Prism. CenturyLink. Quick User Guide. See TV in a whole new light. Please keep this handy for all your Q&As. CLKUSEA1

Prism. CenturyLink. Quick User Guide. See TV in a whole new light. Please keep this handy for all your Q&As. CLKUSEA1 TM CenturyLink TM Prism Quick User Guide See TV in a whole new light. Please keep this handy for all your Q&As. CLKUSEA1 Your Guide To What s Inside Getting Started 3 Using Your Whole Home DVR 4 Find-It-Fast

More information

Evolution Digital HD Set-Top Box Important Safety Instructions

Evolution Digital HD Set-Top Box Important Safety Instructions Evolution Digital HD Set-Top Box Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near

More information

CAUTION RISK OF ELECTRIC SHOCK NO NOT OPEN

CAUTION RISK OF ELECTRIC SHOCK NO NOT OPEN Evolution Digital HD Set-Top Box Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near

More information

THE ANSWER BOOK support.cableone.net

THE ANSWER BOOK support.cableone.net THE ANSWER BOOK WELCOME TO We re happy that you ve chosen us to entertain you and simplify your life. As a Cable ONE subscriber, you ll find that we offer a wide array of services for everyone in your

More information

WELCOME TO XFINITY TV

WELCOME TO XFINITY TV WELCOME TO XFINITY TV MORE WAYS TO GET MORE ENTERTAINMENT XFINITY TV offers more ways to get more entertainment so you can enjoy shows and movies instantly on any screen. Catch up on the latest episodes

More information

mini box User s Manual

mini box User s Manual mini box User s Manual Version. Updated: 0/0/4 04 Cox Communications, Inc. Table of Contents Chapter : Introduction... About This Manual... Chapter : Installing & Activating Your mini box... 4 Connecting

More information

Cable TV Quick Start Guide. Enjoy your Midco cable TV experience to the fullest with these helpful tips.

Cable TV Quick Start Guide. Enjoy your Midco cable TV experience to the fullest with these helpful tips. Cable TV Quick Start Guide Enjoy your Midco cable TV experience to the fullest with these helpful tips. 1 Contents Equipment & Features.......................................................... 4 New Equipment

More information

Digital Television User Guide

Digital Television User Guide Digital Television User Guide Table of Contents THE HURONTEL HOME BUNDLE >> Finally you can receive Home Phone (with Calling Features), High Speed Fibre Optic Internet and 100% Digital TV including 1 Digital

More information

This product may be protected by one or more of the following U.S. Patents: 6,418,556; 7,100,185; 5,809,204; 6,396,546; 5,940,073; and 6,239,794.

This product may be protected by one or more of the following U.S. Patents: 6,418,556; 7,100,185; 5,809,204; 6,396,546; 5,940,073; and 6,239,794. DVR user manual Copyright 2010 Rovi Corporation. All rights reserved. Rovi and the Rovi logo are trademarks of Rovi Corporation. Passport is a registered trademark of Rovi Corporation and/or its subsidiaries.

More information

passport guide user manual

passport guide user manual passport guide user manual Copyright 2013 Rovi Corporation. All rights reserved. Rovi and the Rovi logo are trademarks of Rovi Corporation. Passport is a registered trademark of Rovi Corporation and/or

More information

Set-Top Box User Guide

Set-Top Box User Guide Set-Top Box User Guide Contents Chapter 1 Pg. 2 Exploring Your Set-Top Box Chapter 2 Pg. 5 Viewing Live Programs Chapter 3 Pg. 10 Managing and Viewing Recordings Chapter 4 Pg. 13 Viewing Cloud TV Chapter

More information

IPTV. Watching TV and Educational Content. IPTV Set-Top-Box Installation Guide

IPTV. Watching TV and Educational Content. IPTV Set-Top-Box Installation Guide IPTV Watching TV and Educational Content IPTV Set-Top-Box Installation Guide Table of Contents PACKAGE CONTENTS...2 QUICK START: CONNECTING THE IPTV SET-TOP BOX...2 CLOSED CAPTION...3 REMOTE CONTROL...3

More information

Hi! Let s get started.

Hi! Let s get started. Hi! Let s get started. What s in the box Roku 2 player Roku 2 enhanced remote Headphones 2 x AA batteries for remote A/V cable (RCA) Power adapter Get to know your Roku 2 A Front view B E C Back view

More information

Fi TV Gold Quick Start Guide

Fi TV Gold Quick Start Guide Quick Start Guide Fi TV Gold Quick Start Guide Welcome to Fi TV! We re happy that you chose EPB Fiber Optics to bring the best movies, sports, news and television programming into your business and we

More information

Time Warner Cable TV. Easy Connect Guide. Enjoy endless ways to watch your favorite shows.

Time Warner Cable TV. Easy Connect Guide. Enjoy endless ways to watch your favorite shows. Time Warner Cable TV Easy Connect Guide Enjoy endless ways to watch your favorite shows. You name the show. You choose the screen. Enjoy watching exactly what you want on the device you want. Your service

More information

TV User Guide. Maximize Your Internet, TV & Voice Experience

TV User Guide. Maximize Your Internet, TV & Voice Experience TV User Guide Maximize Your Internet, TV & Voice Experience Welcome to IPTV MTCO Communications brings you the future of Television along with Voice and Internet services in one bundle of excitement. Welcome

More information

WELCOME TO. Your step-by-step guide to getting the most out of your Internet, Phone and TV services. VyveBroadband.com

WELCOME TO. Your step-by-step guide to getting the most out of your Internet, Phone and TV services. VyveBroadband.com WELCOME TO Your step-by-step guide to getting the most out of your Internet, Phone and TV services. VyveBroadband.com Thank you for turning your Vyve on! We know you re pretty busy, so we went ahead and

More information

Welcome to XFINITY TV

Welcome to XFINITY TV Welcome to XFINITY TV XFINITY on the X1 Entertainment Operating System delivers the simplest, fastest and most complete way to access all your entertainment on all your screens. This guide will help you

More information

Welcome to life on. Get started with this easy Self-Installation Guide.

Welcome to life on. Get started with this easy Self-Installation Guide. Welcome to life on Get started with this easy Self-Installation Guide. Welcome to a network that s light years ahead. Welcome to life on FiOS. Congratulations on choosing Verizon FiOS! You re just a few

More information

Charter Digital Cable and Charter HD Easy Install Guide

Charter Digital Cable and Charter HD Easy Install Guide Charter Digital and Charter HD Easy Install Guide Your guide to installing and setting up your Charter HD and Digital Charter Digital and Charter HD Easy Install Guide -888-GET CHARTER (-888-8-7) charter.com

More information

DVR GUIDE. Using your DVR/Multi-Room DVR. 1-866-WAVE-123 wavebroadband.com

DVR GUIDE. Using your DVR/Multi-Room DVR. 1-866-WAVE-123 wavebroadband.com DVR GUIDE Using your DVR/Multi-Room DVR 1-866-WAVE-123 wavebroadband.com Table of Contents Control Live TV... 4 Playback Controls... 5 Remote Control Arrow Buttons... 5 Status Bar... 5 Pause... 6 Rewind...

More information

IPTV Middleware Remote Control & DVR User Guide. Version 8.0

IPTV Middleware Remote Control & DVR User Guide. Version 8.0 IPTV Middleware Remote Control & DVR User Guide Version 8.0 The information presented in this document is written for the default settings of the system. The IPTV Middleware Remote Control & DVR User Guide

More information

Please click on the Table of Contents item you are interested in to go directly to the information. Connections and Devices...5

Please click on the Table of Contents item you are interested in to go directly to the information. Connections and Devices...5 Please click on the Table of Contents item you are interested in to go directly to the information. Connections and Devices...5 MTS HDTV Set-Top Box General Information and Maintenance... 5 Connecting

More information

Using the System ORDER YOUR BELL EXPRESSVU PROGRAMMING. Page 3-1

Using the System ORDER YOUR BELL EXPRESSVU PROGRAMMING. Page 3-1 Using the System ORDER YOUR BELL EXPRESSVU PROGRAMMING This procedure notifies the Bell ExpressVu Customer Service Call Centre that your system is on-line and installed. You need to have your services

More information

You have made a great decision in selecting Hotwire as your IPTV provider.

You have made a great decision in selecting Hotwire as your IPTV provider. IPTV USER S GUIDE WELCOME TO HOTWIRE COMMUNICATIONS You have made a great decision in selecting Hotwire as your IPTV provider. When it comes to Fiber Optic Technology, Hotwire is on the forefront. Hotwire

More information

Your Digital Adapter Easy Setup Guide

Your Digital Adapter Easy Setup Guide Your Digital Adapter Easy Setup Guide Connect with the future of TV You re about to step up to a world of even better picture and sound, and this Easy Setup Guide is here to help every step of the way.

More information

Pioneer Digital TV. User s Guide. THE Future now showing

Pioneer Digital TV. User s Guide. THE Future now showing Pioneer Digital TV User s Guide THE Future now showing Welcome the new way to watch Digital TV is TV different than anything you have seen before. It isn t cable it s better. Digital TV offers great channels,

More information

Welcome to the Most. Personalized TV Experience

Welcome to the Most. Personalized TV Experience Welcome to the Most Personalized TV Experience Meet TiVo Service from Cogeco 2 Get ready to live the TiVo experience. Welcome to TV like you ve never seen it. With TiVo Service from Cogeco, 1 you get incredible

More information

THE SMARTEST ANIMAL IN THE ENTERTAINMENT KINGDOM.

THE SMARTEST ANIMAL IN THE ENTERTAINMENT KINGDOM. LET S JUMP RIGHT IN THE SMARTEST ANIMAL IN THE ENTERTAINMENT KINGDOM. TRAINED TO GIVE YOU THE BEST IN WHOLE-HOME ENTERTAINMENT. Welcome to the Hopper, a Whole-Home HD DVR from DISH that brings full DVR

More information

Welcome to. User Guide for Digital Cable TV Digital Telephone and High Speed Internet. www.norwoodlight.com 781-948-1150

Welcome to. User Guide for Digital Cable TV Digital Telephone and High Speed Internet. www.norwoodlight.com 781-948-1150 Welcome to User Guide for Digital Cable TV Digital Telephone and High Speed Internet www.norwoodlight.com 781-948-1150 CONTENTS Digital Phone Features Address Book... 3 Instant Replay...13 Anonymous Call

More information

User s Reference Manual

User s Reference Manual A23 User s Reference Manual The Power of i. 1 5 6 6 6 7 9 11 11 12 12 12 12 12 14 14 15 15 15 15 16 17 18 18 18 19 19 19 20 21 21 Table of Contents Welcome Motorola DCT6412 (Set-Top Box) Recording Capacity

More information

Your TV. your needs. should follow. Contents

Your TV. your needs. should follow. Contents SHAWHDPVR Contents Your Your Shaw HDPVR 4 Control Live TV 6 Shaw Remote Special Features 7 What It Can Do 8 Recording and Playback of Recorded Programs 10 Guide Symbols to Know 13 View Programs Stored

More information

Moxi Whole Home HD DVR QUICK REFERENCE GUIDE

Moxi Whole Home HD DVR QUICK REFERENCE GUIDE Moxi Whole Home HD DVR QUICK REFERENCE GUIDE Let s get started with learning more about what your Moxi System can do. This is a quick reference guide to get you up and running. Contents: Menu Quick Look

More information

DIGITAL TV USER GUIDE

DIGITAL TV USER GUIDE DIGITAL TV USER GUIDE Step-by-step video tutorials can be seen on channel 1 or by visiting www.getintegra.com. Additional guides and remote control set-up instructions are available at www.getintegra.com

More information

User Guide. Fiber TV V3-0216

User Guide. Fiber TV V3-0216 User Guide Fiber TV V3-0216 Table of contents Say Hello to Fiber TV 2 Your Fiber TV Digital Receiver 3 Your Remote Control 4 Programming Your Remote 5 Using Your Fiber TV Service 6 High Definition TV 6

More information

Welcome WATCH. Digital TV is different than anything you have seen before. It isn t

Welcome WATCH. Digital TV is different than anything you have seen before. It isn t iptv User s Guide Welcome The NEW WAY to WATCH Digital TV is different than anything you have seen before. It isn t cable it s better. Digital TV offers great channels, many features and many choices.

More information

Hargray s. Voyager HD/DVR. user guide

Hargray s. Voyager HD/DVR. user guide Hargray s Voyager HD/DVR user guide Hargray s Voyager HD/DVR Hargray s Voyager HD/DVR Welcome Hargray s Voyager HD/DVR is the on-screen interface of your Set Top Box (STB) that you use to navigate, control

More information

Your Optimum TV Program Guide

Your Optimum TV Program Guide Your Optimum TV Program Guide Faster. Easier. More intelligent. Say hello to your new program guide. We ve completely reinvented it to make everything about your Optimum experience better, with a lot of

More information

Easy Connect Guide Digital Adapter. Say hello to your TV s new best friend.

Easy Connect Guide Digital Adapter. Say hello to your TV s new best friend. Easy Connect Guide Digital Adapter Say hello to your TV s new best friend. Connect with the future of TV You re about to step up to a world of even better picture and sound, and this Easy Connect Guide

More information

WELCOME TO XFINITY TV

WELCOME TO XFINITY TV WELCOME TO XFINITY TV MORE WAYS TO GET MORE ENTERTAINMENT XFINITY TV offers more ways to get more entertainment so you can enjoy shows and movies instantly on any screen. Catch up on the latest episodes

More information

See the complete AT&T U-verse SM TV Features Guide at support.att.com/ userguides. Easy steps for getting the most from your AT&T U-verse TV service.

See the complete AT&T U-verse SM TV Features Guide at support.att.com/ userguides. Easy steps for getting the most from your AT&T U-verse TV service. quick guide See the complete AT&T U-verse SM TV Features Guide at support.att.com/ userguides. Easy steps for getting the most from your AT&T U-verse TV service. Quick Guide How to use the AT&T U-verse

More information

GVTV REMOTE CONTROL USER GUIDE

GVTV REMOTE CONTROL USER GUIDE GVTV REMOTE CONTROL USER GUIDE 800-448-8260 GUIDE OVERVIEW 1. Press GUIDE. A channel guide will appear, showing the current channel you re watching, plus the channels above and below. 2. Press or in the

More information

Welcome to life in the fast lane!

Welcome to life in the fast lane! Welcome to life in the fast lane! TV Internet We re excited to have you in the Mstar family. As your local provider, we think you ll love being part of the nation s leading fiberoptic network and keep

More information

Setting up Digital Cable on an S1Digital Media Center

Setting up Digital Cable on an S1Digital Media Center Digital Cable Setup for Windows Media Center: User s Guide 1 Setting up Digital Cable on an S1Digital Media Center User s Guide Aug 2007 Digital Cable Setup for Windows Media Center: User s Guide 2 The

More information

USER GUIDE 152772/6-14/8116

USER GUIDE 152772/6-14/8116 USER GUIDE 152772/6-14/8116 June 2014 CONTENTS Equipment 4 Connected-Home DVR/Standard Set-Top Box Wireless Set-Top Box Wireless Access Point Remote Controls Residential Gateway Getting Started 12 Turn

More information

Interactive Program Guide for Explorer Digital Home Communications Terminal. User s Guide

Interactive Program Guide for Explorer Digital Home Communications Terminal. User s Guide Interactive Program Guide for Explorer Digital Home Communications Terminal User s Guide About This Guide This guide describes using the Interactive Program Guide (IPG) with the Scientific-Atlanta Explorer

More information

User Guide. Cisco Videoscape Voyager Vantage Client User Interface

User Guide. Cisco Videoscape Voyager Vantage Client User Interface Cisco Videoscape Voyager Vantage Client User Interface Table of Contents Introducing the Cisco Videoscape Voyager Vantage Client User Interface... 6 Welcome... 6 About the AT8500 AllTouch IR Universal

More information

Your XFINITY. Get started with your new XFINITY services.

Your XFINITY. Get started with your new XFINITY services. Your XFINITY User Guide Get started with your new XFINITY services. The Voice available at xfinity.com/tv The Blacklist available at xfinity.com/tv A Better Entertainment Experience Starts Now Welcome

More information

1. The FOXTEL iq remote control

1. The FOXTEL iq remote control Quickstart Guide 1. The FOXTEL iq remote control FOXTEL Takes you from the TV Guide (or any FOXTEL screen) to the last channel you were watching. Takes you back to FOXTEL after you have been using AV mode

More information

Hargray s. Digital Television. powered by Ericsson Mediaroom

Hargray s. Digital Television. powered by Ericsson Mediaroom Hargray s Digital Television powered by Ericsson Mediaroom Hargray Digital Television powered by Ericsson Mediaroom Watch What Hargray Digital Television Service Can Do For Your Home Entertainment. Welcome

More information

Getting Started With the Multi-Room DVR System

Getting Started With the Multi-Room DVR System CH+ CH + GUIDE POWER VOL Ñ VOL + INFO CH Ñ EXIT LIST L AUDIO R VIDEO SELECT Getting Started With the Multi-Room DVR System Multi-Room Digital Video Recording (MR-DVR) System Record all of your favorite

More information

Getting Started With The. Explorer

Getting Started With The. Explorer Getting Started With The Explorer 8300 and 8300HD DVR Record your favorite programs when you re busy Record one program and watch another Record two live programs while watching a third program you recorded

More information

Set Top Box User Guide. Global Reach with a Local Touch

Set Top Box User Guide. Global Reach with a Local Touch Set Top Box User Guide Global Reach with a Local Touch Table of Contents REMOTE SET UP 3 SET TOP BOX DIAGRAM 4 SET TOP BOX SETTINGS 5 TURN ON/OFF 5 TV INPUT SETTINGS 5 ADJUSTING THE VOLUME 5 RESETTING

More information

CenturyLink. Prism TV. Quick User Guide. Please keep this handy for all your Q&As. CNTL13-1042

CenturyLink. Prism TV. Quick User Guide. Please keep this handy for all your Q&As. CNTL13-1042 CenturyLink Prism TV Quick User Guide Please keep this handy for all your Q&As. CNTL13-1042 YOUR GUIDE TO WHAT S INSIDE. Enjoy your CenturyLink Prism M experience. 03 04 05 07 07 08 09 09 10 11 11 12 13

More information

Table of contents. Pay-per-view... 38

Table of contents. Pay-per-view... 38 Table of contents Important safety instructions... 2 Introduction... 3 SECTION 1 - Your new terminal Recording capacity... 4 Front panel... 4 Rear panel DCT6200 et DCT6412... 5 Rear panel DCT6416 et DCT3416...

More information

Say hello to your TV s new best friend. Your Digital Adapter Easy Setup Guide

Say hello to your TV s new best friend. Your Digital Adapter Easy Setup Guide Say hello to your TV s new best friend. Your Digital Adapter Easy Setup Guide Connect with the future of TV You re about to step up to a world of even better picture and sound, and this Easy Setup Guide

More information

HOW TO USE YOUR. Important STUFF. Keep these details safe. Calling us. 4-digit PIN. Your Customer Account Number. Smart Card Serial Number

HOW TO USE YOUR. Important STUFF. Keep these details safe. Calling us. 4-digit PIN. Your Customer Account Number. Smart Card Serial Number Important STUFF Keep these details safe. 4-digit PIN Your Customer Account Number Smart Card Serial Number Calling us If you have any questions, just give us a call free from a Virgin Media phone on 150.

More information

DuoTV User's Guide. Version 1.0

DuoTV User's Guide. Version 1.0 DuoTV User's Guide Version 1.0 Table of contents Table of Contents 1. Menubar...3 2. Guide...4 3. Reminder & Auto-Tune Timers...5 4. Infobar...7 5. On Demand...8 6. My Library...10 7. Parental Controls...11

More information

Welcome to Charter TV. NEW Cisco/Scientific Atlantic User Guide

Welcome to Charter TV. NEW Cisco/Scientific Atlantic User Guide Welcome to Charter NEW Cisco/Scientific Atlantic User Guide Thanks for choosing Charter You now hold the keys to the most exciting entertainment on television. At the push of a button, tap into hundreds

More information

S+TV User s Guide. THE Better way to watch

S+TV User s Guide. THE Better way to watch S+TV User s Guide THE Better way to watch Welcome the better way to watch S+TV is different than anything you have seen before. It isn t cable it s better. S+TV offers great channels, many features and

More information

HD udta Quick-Start Guide

HD udta Quick-Start Guide HD udta Quick-Start Guide Vyve Broadband HD Set-Top Box Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not

More information

User Guide. Internet Television Telephone. and more... How-To: Setup Voice Mail

User Guide. Internet Television Telephone. and more... How-To: Setup Voice Mail User Guide How-To: Setup Voice Mail Setup a Wireless Router Enable TV Parental Controls Schedule Recordings with a DVR Troubleshoot Your Service and more... Internet Television Telephone Burlington Telecom

More information

Specifying General Settings

Specifying General Settings The General Settings menu offers numerous options for tailoring Passport Echo to your requirements. This chapter explains how to use the General Settings menu. Passport Echo Customer Service Guide 79 ...

More information

CABLE ONE ALL DIGITAL

CABLE ONE ALL DIGITAL CABLE ONE ALL DIGITAL The world is going All Digital and so is Cable ONE. With the switch from analog to digital technology, Cable ONE will be able to add new channels, especially more HD channels, and

More information

Troubleshooting Guide

Troubleshooting Guide Poor or Distorted Picture Troubleshooting Guide Poor picture quality compared to what was seen in the store. Picture is distorted. (Macroblock, small block, dots, pixelization.) Wrong or missing color

More information

Trio Program Guide User s Manual Version: 2.0 Updated: 2/13/2012

Trio Program Guide User s Manual Version: 2.0 Updated: 2/13/2012 Trio Program Guide User s Manual Version: 2.0 Updated: 2/13/2012 1998-2013 Cox Communications, Inc. Trio Program Guide User s Manual Copyright 2008-2013 Cox Communications, Inc. All rights reserved. The

More information

Pineland TVPlus User s Guide THE FUTURE NOW SHOWING

Pineland TVPlus User s Guide THE FUTURE NOW SHOWING Pineland TVPlus User s Guide THE FUTURE NOW SHOWING Welcome THE FUTURE NOW SHOWING exclusively on Pineland TVPlus DIGITAL TV Digital TV is TV different than anything you have seen before. It isn t cable

More information

TV connection guide. Installation Guide Version 3.3

TV connection guide. Installation Guide Version 3.3 TV connection guide Installation Guide Version 3.3 CH Do you have? Samsung model Scientific Atlanta model Smart Card f Scientific Atlanta model You should have: HDMI cable Wrench Remote control T V C BL

More information

dvr dvr digital video recorder Table of Contents Thank you for choosing a Digital Video Recorder from Antietam Cable.

dvr dvr digital video recorder Table of Contents Thank you for choosing a Digital Video Recorder from Antietam Cable. D V R H A N D B O O K dvr digital video recorder dvr Multi-Room Table of Contents Control Live TV 3 Recording Programs 6 Search and Record 9 Recording Series 10 View Recorded Programs 13 Future Recordings

More information

DVR for Optimum TV. A guide to watching TV on your time. optimum.net

DVR for Optimum TV. A guide to watching TV on your time. optimum.net DVR for Optimum TV. A guide to watching TV on your time. optimum.net Everything you need to know about your DVR. These features ensure you re able to watch your favorite programs on your time. Record one

More information

2005 by Mediacom Communications Corporation. All Rights Reserved. Mediacom Communications assumes no liability nor responsibility for the use of any

2005 by Mediacom Communications Corporation. All Rights Reserved. Mediacom Communications assumes no liability nor responsibility for the use of any 2005 by Mediacom Communications Corporation. All Rights Reserved. Mediacom Communications assumes no liability nor responsibility for the use of any content, materials, or techniques included in this guide.

More information

welcome guide Digital Satellite TV

welcome guide Digital Satellite TV welcome guide Digital Satellite TV amazing satellite tv right from space. Amazing customer service that s right next door. contents 3 Installation 4 using your universal remote 6 The hardware 7 TV browsing

More information