FREE. Leveraging Technology to Support Students, Faculty & Staff

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1 Foothill College in partnership with Innovative Educators 3rd Annual Tech Conference FREE Leveraging Technology to Support Students, Faculty & Staff 100% Virtual 2014 Thursday, October 23 11am-6pm (EDT) & Friday, October 24 11am to 5pm (EDT) 1 Keynote & 24 Webinars 100% VIRTUAL 100% FREE Join us online to explore a wide range of technology solutions focused on supporting student success, online student services, using learning analytics, mobile applications for higher education and professional development. More Information: Registration:

2 Table of Contents & Schedule 2014 Virtual Conference 3 Thursday - October 23 Presentations :00am - 11:45am: Keynote: Cable Green, Creative Commons 5 12:00pm - 12:45pm: Andrew Esteves, IntelliResponse & Denise Swett, Foothill College 6 1:00pm - 1:45pm: Pat James, California Community College, Online Education Initiative 7 2:00pm - 2:45pm: Val Kisiel, StudentLingo 8 3:00pm - 3:45pm: Jim Barnes, Tutor.com & Scott Bodfish, Noel-Levitz 9 4:00pm - 4:45pm: Kate Mueller, Orange Coast College 10 5:00pm - 5:45pm: Kishia Brock & Shannon McCarty, Rio Salado College Thursday - October 23 Presentations :00am - 11:45am: Keynote: Cable Green, Creative Commons 11 12:00pm - 12:45pm: Kelly Kilby, Starfish Retention Solutions 12 1:00pm - 1:45pm: Ahrash Bissell, NROC; Davilla Riddle & Francisco Hernandez, Online Learning Academy 13 2:00pm - 2:45pm: Judy Baker & Teresa Ong, Foothill College 14 3:00pm - 3:45pm: Michael Atkisson, DropThought 15 4:00pm - 4:45pm: Adam Karp, American River College 16 5:00pm - 5:45pm: Jason Jackson, Common Sense Education Friday - October 24 Presentations :00am - 11:45am: Erin Hoag, Go2Knowledge 18 12:00pm - 12:45pm: Bonnie Peters, California Community College Online Education Initiative 19 1:00pm - 1:45pm: Una Daly, Open Education Consortium 20 2:00pm - 2:45pm: Gerry Hanley, MERLOT & Leslie Kennedy, California State University 21 3:00pm - 3:45pm: Preetha Ram, OpenStudy 22 4:00pm - 4:45pm: Ethan Fieldman, Tutor Matching Service Leveraging Technology to Support Students, Faculty & Staff Thursday, October 23 - Friday, October 24 With increasingly limited resources and high demands from students, faculty, and staff, institutions are finding it difficult to provide effective support services. Join us online to explore a wide range of technology solutions, online opportunities and resources focused on supporting student success. Learn firsthand how inventive technology-based solutions can engage students, support student success, reduce staff overload, meet accreditation requirements and supplement services impacted by budgetary reductions. Presenters will focus on how to utilize technology to improve student support and success through a wide variety of strategies including mobile applications, open education resources, focused online programs and services, interactive podcast workshops, staff development and more. Friday - October 24 Presentations :00am - 11:45am: Andrea Hanstein, Foothill College 24 12:00pm - 12:45pm: Donna Gustafson & Elane Torrisi, CCC Confer 25 1:00pm - 1:45pm: Tiffiny Hickey, 3C Media 26 2:00pm - 2:45pm: Val Kisiel, Go2Orientation and Denise Swett, Foothill College 27 3:00pm - 3:45pm: Connie Minnick, Ellucian Mobile 28 4:00pm - 4:45pm: Bri Kapellas, After College 2 Leveraging Technology To Support Students, Faculty & Staff Innovative Educators Foothill College 3

3 Thursday, October 23 11:00am - 11:45am (Eastern) Thursday, October 23 12:00pm - 12:45pm (Eastern) Open Education Resources Unlock The Door To Affordable Learning A public commons, enabled by the open web, is the most powerful force to foster creativity, inspire innovation, and enhance human knowledge around the world. Those who believe in its potential need to join together in a global movement to ensure its success. Creative Commons develops, supports, and stewards legal and technical infrastructure that maximizes digital creativity, sharing, and innovation. Transforming Student Services With Your Online Virtual Agent This special presentation will give an overview of IntelliResponse s Virtual Agent Technology that forms the foundation of ASK Foothill, a 24/7, on-demand, Question and Answer program that uses conversational language to deliver consistent information to online college inquiries. Learn how Foothill College has leveraged this program to answer 12,000+ questions every month for current and potential students, high school counselors and the community. The program also has a Facebook and mobile app, and is available in Spanish. Cable Green / Director of Global Learning Creative Commons Cable works with the global open education community to leverage open licensing, open educational resources, and open policies to significantly improve access to quality education and research resources so everyone in the world can attain the education they desire. Cable has 15 years of academic technology, online learning, and open education experience in higher education and recently led a project to build and share a general education curriculum under the CC BY license. Cable holds a PhD in educational psychology from Ohio State University and (s) Andrew Esteves / Education Account Manager IntelliResponse Andrew Esteves is the Education Account Manager and Sales Team Lead for Higher Education at IntelliResponse, the world s leading provider of virtual agent software for higher education. Denise Swett / VP of Student Services Foothill College Dr. Denise Swett is the Vice President of Student Services at Foothill College. Denise has worked at both 2- and 4-year colleges, including the University of San Francisco, Chabot College, and Canada College. She was Administrator of the Year at Foothill College, and has been recognized for her work by the Association of Mexican American Educators of Silicon Valley receiving the Educator of the Year award, and recently received the National Community College Administrator of the Year from NASPA. Denise earned her BA and MPA at San Jose State University and her Ed.D. in organization and leadership from the University of San Francisco. 4 Leveraging Technology To Support Students, Faculty & Staff Innovative Educators Foothill College 5

4 Thursday, October 23 1:00pm - 1:45pm (Eastern) Thursday, October 23 2:00pm - 2:45pm (Eastern) California Community College Online Education Initiative: Transforming Online Learning The OEI is an initiative of the CCC Chancellor s Office, funded by the California legislature in 2013 in support of Governor Jerry Brown s Online Education Initiative proposal. The OEI is one of three major initiatives including the Education Planning Initiative and the Common Assessment Initiative that are expected to integrate, improve, and evolve existing technology services on behalf of California s community college students. Pat James CCC Online Education Initiative Pat holds a Masters Degree in Education: Instructional Design for Online Learning and has extensive experience in Distance Education applicable to both secondary and higher education. Pat has led DE Program Planning and Implementation efforts at over a dozen colleges including her own, Mt. San Jacinto College (MSJC) in California. In 2008 she won the California Community College Chancellor s Office Technology Innovator of the Year Award. In addition to her work in distance education, she has been a leader in developmental education and curriculum development within the California Community College System. Pat was a pioneer in online teaching with her Multimedia Production and Interactive Media online courses, which she taught for seven years. She then took on the job of Dean of both instructional technology and distance education at MSJC. She started the MSJC Technology, Teaching and Learning Professional Development Academy program, which now serves 500 participant faculty and staff, annually, and won the Chancellor s Office Technology Innovative Project Award in She has continued to teach faculty members how to successfully design and teach online courses and was instrumental in designing Online Teacher Certification Program. Pat will retire from her dean s position at MSJC in January of 2014 to continue her work in developing quality online educational opportunities for students and will continue to teach online for project. Her California State-wide service began in 2000 when she served as a California Virtual Campus mentor, then was in the Academic Senate for the CCC Executive Committee and chair of the ASCCC Technology Committee. She became the co-director of the Professional Development project in 2009 and in 2013, led the CCC Distance Education Coordinators to the creation of their own organization. Her work in planning and implementation of the CCC Online Teaching Conference has resulted in the continuation of a vibrant conference that is held every June in California in a hybrid format. Most recently, she was the lead designer and grant writer for Crafting an Effective Writer, Coursera s first Community College Massive Open Online Course (MOOC). Her efforts resulted in MSJC receiving a Gates Foundation grant that allowed for the development of the basic writing course that, in two sessions, has served over 90,000 students across the globe. Additionally, she has led an effort at MSJC to serve international online students that has created a partnership with a new college, American Honors College in Dubai. Her latest work has been a collaboration with the Foothill-DeAnza Community College District in developing a successful proposal to develop and implement the new Online Education Initiative for the California Community Colleges. Pat also serves as a common interest group leader for the Student Success Common Interest Group of WCET. StudentLingo Flipping Student Services: How To Support Students 24/7 This presentation will demonstrate numerous ways institutions can utilize technology to flip service delivery. The old model of requiring students come to campus at a particular date and time isn t the best fit for most populations. Institutions need to be more flexible and provide ondemand services instead of requiring students to go to campus. If the service is provided when students need it as opposed to when it s convenient for the institution, the service itself will be much more impactful and relevant to the student. Institutions can easily and quickly provide these on-demand resources. This session will showcase several best practices for delivering 24/7 student support. Discuss the changing needs of today s students Review statistics related to our current student population Video Ask participants to explain and share what they are currently doing on their campuses to solve issues related to providing 24/7 student support services Review the use of podcasts, web conferencing, and videos Define each of these tools and explain student services applications Demo each tool, discuss how to implement, and share best practices from other institutions Highlight Innovative Educators solution, StudentLingo ( a series of on demand student success workshops) Valerie Kisiel / CEO Innovative Educators Valerie Kisiel is a co-owner and CEO of Innovative Educators (IE) and focuses on curriculum design, product development, and strategic partnerships. She has over 15 years experience as a teacher, advisor, recruiter and web administrator at the high school and the community college levels. Prior to this, she worked in Online Learning, Advising, and Online Student Services at Front Range Community College. She holds a Bachelor s degree in English from Colorado College and a Master s degree in Information and Learning Technologies from the University of Colorado, Denver. 6 Leveraging Technology To Support Students, Faculty & Staff Innovative Educators Foothill College 7

5 Thursday, October 23 3:00pm - 3:45pm (Eastern) Thursday, October 23 4:00pm - 4:45pm (Eastern) One-to-One Learning. Two Way Benefits. Demonstrating Success for Your Students and Institution. It s not surprising that personalized learning tools can help supplement ongoing instruction. But, scaling learning for each student to realize their personal best is a challenge most colleges and universities struggle with. Join Jim Barnes from Tutor.com and Scott Bodfish, VP for Market Research at Noel-Levitz, for an insightful discussion on the efficacy of one-to-one learning and to hear results of a recent research project to study the effects of personalized learning through live online tutoring. The research demonstrates how three colleges implemented one-to-one learning and realized significant benefits, including better student academic performance, motivation and continued enrollment. (s) Jim Barnes / VP of Higher Education Tutor.com Since 2012, Jim has managed the Tutor.com sales and client services teams and brings more than 20 years of working with Higher Education institutions to implement online learning solutions. Jim successfully managed large implementations during his time at SunGard Higher Ed and Pearson ecollege, including statewide Virtual High Schools and large online colleges and universities. He is the former chief business officer of Gallaudet University in Washington, D.C. and holds a Bachelor of Arts in Psychology from Lehigh University and a Master of Business Administration from The George Washington University. Scott Bodfish / VP Market Research Noel-Levitz Scott Bodfish is vice president of market research at Noel-Levitz. With more than 14 years of experience as a strategic planner and institutional researcher, Scott is responsible for maintaining and improving the effectiveness of Noel-Levitz research services and identifying additional data sources in order to enhance and customize institutional research approaches.with particular interest in researching the student college choice process, Scott has thorough knowledge of several areas within enrollment management and retention research. These include policy formation; predictive modeling of inquiries, applicants, and matriculants; financial aid modeling and analysis; non-enrolling students; and student success and retention. Accreditation: Assessing & Supporting Student Affairs Learning Outcomes Leveraging Technology Resources SLOs. SAOs. Huh? Here s a primer and how-to session on assessing Student Affairs student learning outcomes and service area outcomes. How-to s will include identifying ideal outcomes for your area, selecting tools to measure those outcomes, and methods for sharing your program s fabulous contributions to students academic success. Learn about accreditation requirements for online services. Kate Mueller / Dean of Student Services Orange Coast College (CA) Kathryn Kate Mueller, Ed.D has worked in higher education for twenty-nine years, at private and public, large and small, four-year institutions, community colleges, and internationally. In 2000 she simultaneously fell in love with community colleges and found her professional focus. Recently, for fifteen months Kate worked with Al Rowdah Academy in Abu Dhabi, United Arab Emirates. In January 2014, Kate returned to Orange Coast College (CA), a large comprehensive community college where she has served as Dean of Student Services since Her higher education experience is broad, including student conduct, student learning outcomes, program review, behavioral and threat assessment, student government, student activities, leadership development, enrollment services, financial aid, multicultural programming, new student orientation, and special events. Professional service has included serving on the NASPA Board of Directors ( ) as the Community College Division Director. Kate earned her Ed.D. from University of Nebraska-Lincoln in Educational Leadership and Higher Education with a dissertation focusing on ethical leadership in the community college presidency, and holds an M.S. in Counseling with a specialization in Student Development in Higher Education from California State University Long Beach. 8 Leveraging Technology To Support Students, Faculty & Staff Innovative Educators Foothill College 9

6 Thursday, October 23 5:00pm - 5:45pm (Eastern) Thursday, October 23 12:00pm - 12:45pm (Eastern) Leveraging Technology and Data to Increase Persistence and Completion at Scale As a recipient of a Next Generation Learning Challenge Wave IIIB Grant, Rio Salado College has developed and implemented five specific interventions to support student success, retention, persistence and completion. These interventions are supported through technological innovations and through the use of data allowing them to be delivered in a scalable, sustainable manner. Using technologies such as a student portal to track progress toward completion, a robust intervention dashboard, predictive analytics, and automated feedback in courses as well as intrusive advisement and peer mentoring, student persistence and retention in the grant population has increased. This session will provide an overview of the interventions and share best practices on leveraging data and technology to increase student success. (s) Kishia Brock / Vice-President of Student Affairs and Advancement Rio Solado College Kishia Brock, Ph.D., serves as Vice-President of Student Affairs for Rio Solado College, the largest public online community college in the nation. In her current role, Kishia plans, organizes, and directs the Student Affairs and Advancement division. For the last 15 years, she has led in the development, oversight and transformation of major Student Affairs initiatives on a local and national level, created transformational approaches to managing a high-volume online student services model, and forged innovative alliances and partnerships with educational providers while working for Rio Salado College. Shannon McCarty / Dean of Academic Affairs Rio Salado College Shannon McCarty Ph.D. is the Dean of Academic Afairs at Rio Salado College. She was Faculty Chair for the Physical Sciences Department since July Shannon currently facilitates training of new Adjunct Faculty, provides student support and works with over 50 Physical Science Faculty to provide effective online instruction. A personal initiative Shannon has piloted is the use of Predictive Analytics in an online classroom. She holds a BA in Biology from the University of Arizona, a MA in Educational Leadership from Arizona State University and her PhD in Professional Studies from Capella University. Help Students Finish What They Start At Starfish we know that life happens every day. Few students, if any, start a course with the hopes of not completing. With the odds stacked against students, it is even more critical to know as early as possible when they have gotten off track. Although student performance data is everywhere, the right people on campus need timely access to this information with enough context to make it relevant and actionable. The Starfish Enterprise Success Platform enables more than 240 institutions to view all of their data and activities through the lens of student success each and every day so they can help students finish what they start. Join us to learn more about how our strategies and technologies have been proven to support students to success. Objectives: Learn how a student success platform offers a holistic view of the student. Learn how other institutions are using technology to support their student success programs. Kelly Kilby / Student Success Specialist Starfish Retention Solutions Based in Petaluma, CA, Kelly Kilby is a regional manager for Starfish Retention Solutions. Kelly is focused on the student success needs of community and technical colleges in the western states for Starfish. She has a wide student service background, including financial aid and admissions for Pepperdine University. Kelly has also partnered with higher education institutions in the western United States over the past 23 years, delivering student loan and technology packages as well as financial literacy tools. She has also served as a trainer/speaker and student advocate for high debt institutions. As a first-generation college graduate, Kelly has a passion for helping students succeed and working with colleges in a collaborative effort to embrace change management. 10 Leveraging Technology To Support Students, Faculty & Staff Innovative Educators Foothill College 11

7 Friday, October 24 1:00pm - 1:45pm (Eastern) Thursday, October 23 2:00pm - 2:45pm (Eastern) EdReady: A Collaborative Approach to College Math Readiness The not-for-profit NROC Project is focused on community-guided efforts to bring relevant and impactful content and tools to educators seeking to improve student s college math (and English) readiness, student retention, and completion. This presentation will provide evidence of how one NROC member organization is leveraging these resources to directly impact student success. (s) Dr. Ahrash Bissell / Project Manager-EdReady The NROC Project Ahrash N. Bissell Ph.D. joined the NROC Project in 2010, where he has managed the EdReady project since inception. Ahrash is also a consultant or board member on innovation in education and science for several projects and foundations, with special focus on science and math (STEM) disciplines, open educational resources (OER), and data-sharing. Prior positions include serving as the Executive Director of the education program at Creative Commons, the Assistant Director of the Academic Resource Center and a Research Associate in Biology at Duke University, and an Instructor at several universities. He has a Ph.D. in Evolutionary Biology from the University of Oregon and a BS in Biology from the University of California, San Diego. Davilla Riddle / Tutoring Program Coordinator Online Learning Academy Ms. Riddle received her M.Ed. in Educational Technology from University of Hawaii at Manoa in She received her M.S. in Natural Resources Development (2008) and B.S. in Zoology (1999) from Texas A&M University. She also holds teaching credentials for secondary science education in Hawaii. Before joining the Online Learning Academy, Davilla taught middle school science. She is the Science Tutoring Program Coordinator for the Online Learning Academy. Francisco J. Hernandez / Director Online Learning Academy Dr. Hernandez received his MA and Ph.D. (1980) from Stanford University s School of Education where he specialized in the History of Education. He received his B.A. in American History from the University of California, Berkeley in 1970 and an Associate in Arts Degree from Sierra Junior College in Rocklin, California in Dr. Hernandez also holds teaching credentials at the elementary and high school levels. Dr. Hernandez is the Director of the Online Learning Academy, a project of the University of Hawaii at Manoa designed to provide academic support services to promote college readiness among high school and community college students. The Online Learning Academy OLA provides online tutoring in math, science and writing. OLA also provides additional services including math preparation for the COMPASS, SAT, and ACT examinations. This service is provided through a membership in the National Repository for Online Courses (NROC), a project of the Monterey Institute for Technology in Education (MITE). SensusAccess: An Alternative Media Solution for Students and Faculty Explore and discuss the multiple uses of SensusAccess, a simple yet powerful self-service file conversion tool for meeting the needs of our print-impaired students. With SensusAccess, students and faculty can avoid delays in converting text into many different alternate formats for students with disabilities. (s) Judy Baker / Dean, Foothill Global Access Foothill College Dr. Judy Baker has 25 years of work experience in higher education administrative and faculty positions. Currently, she manages the online learning program at Foothill College in Los Altos Hills, CA as the Dean of Foothill Global Access. She directed the Community College Open Textbook Collaborative project grant project that was funded by The William and Flora Hewlett Foundation from and received the 2010 WCET WOW Award. Formerly, she served as Executive Dean of the Virtual College in the Open Campus at Florida Community College at Jacksonville (FCCJ) where she managed the delivery of online courses and the call center. From , she was Dean of Online, Library and Technology Services at San Diego Miramar College, where she was responsible for faculty development, staff supervision, and budget management in the area of innovations in instructional technologies as well as the District s award-winning distance learning program. Dr. Baker served as a professor, graduate program coordinator, undergraduate program coordinator, interim department chair, grant director, search committee chair, grant writer, research investigator, and graduate research supervisor, in addition to teaching a variety of graduate and undergraduate health sciences courses at Texas Woman s University from She has taught a variety of community health courses at both the graduate and undergraduate levels via online and on-campus delivery. She has authored 20 peer-reviewed journal publications and conducted over 50 presentations and webinars at national and state conferences on topics pertaining to online learning, open educational resources, accessibility, and health education. She has directed and authored seven grant-funded projects totaling over $2.1 million. She earned her Ph.D. in community health from the University of Texas at Austin. She received a Master of Social Work from Virginia Commonwealth University and a Bachelor of Arts degree from the College of William and Mary. Theresa Ong / Dean, Disabled Student Services & Veteran Programs Foothill College Teresa Ong is Director of Veterans Resource Center and Disability Resource Center at Foothill College. From , she was Learning Disability Specialist at Foothill College where she worked with students with academic and learning difficulties, provided diagnostic testing for learning disabilities and taught developmental mathematics and courses in Special Education. Teresa has worked previously at New York University and the University of San Francisco as Learning Specialist and Assistant Director of Student Disability Services. She is a graduate of New York University and University of San Francisco holding master s degrees in both Special Education and Economics. She is ever the believer in the use of technology to reach students beyond the classroom. 12 Leveraging Technology To Support Students, Faculty & Staff Innovative Educators Foothill College 13

8 Thursday, October 23 3:00pm - 3:45pm (Eastern) Thursday, October 23 4:00pm - 4:45pm (Eastern) Drive Positive Student Experiences With Instant Feedback Student feedback is poorly executed in higher education, whether through end-of-course surveys or periodic student polling. Consequently, educators often have an impoverished picture of their students experience and learning. Enter DropThought, a private, anonymous, real-time feedback channel between instructor and student. Instructors prompt students to reflect anonymously on their learning experience (students can also give feedback spontaneously), and DropThought, free to instructors, captures those reflections, making them explicit and actionable. Whether instructors direct students to reflect on learning outcomes directly or they use DropThought s Dashboard to aggregate feedback across assignments and activities, instructors are given a real-time picture of their students learning, engagement, and self-efficacy. Join the session and learn how to harness the real-time power of anonymous student voice. Open Badges, Your Digital Backpack, & Learning Pathways to Success Digital badges are an assessment and credentialing mechanism that is housed and managed online. Badges are designed to make visible and validate learning in both formal and informal settings, and hold the potential to help transform where and how learning is valued. Open Badges has the potential for in-depth, verifiable credentialing of 21st Century skills no matter where they are learned in school, in the community, on the job, or online. That creates new pathways to success for students and workers while helping employers identify job candidates that have the skills that are most needed in today s rapidly changing workplace. Come participate in a conversation about open badges and explore ideas for creating learning contexts that leverage this innovative approach. Michael Atkisson / Senior Director, Business and Product Development DropThought Michael Atkisson is an award-winning instructional and product designer, experienced in online-, face-to-face-, and blended-learning. He began his career in elementary math remediation, but soon became an instructional designer for workplace learning, helping over a million workers develop skills and apply their knowledge. At Stanford Graduate School of Business he designed experiential, action-based MOOCs. Now at DropThought, Michael designs student feedback systems in higher ed. He is also researching learning analytics in a Ph.D. program at BYU. His research compares the semantic analysis of student learning feedback between end-of-course surveys and microreflections over the duration of a course. Dr. Adam Karp / Dean, Fine and Applied Arts American River College Dr. Adam Karp began his career at American River College in 1999 as a professor of Spanish. During his tenure as a faculty member he served as department chair, and he was responsible for developing curriculum for hybrid/distance education delivery modalities. He has long served on both the Technology Committee and the Curriculum Committee, including two years as the faculty curriculum chair. After 17 years as a classroom teacher, Dr. Karp transitioned to administrative leadership in He has served in his current role as Dean of Fine and Applied Arts at American River College for nearly two years. Dr. Karp holds a doctorate in Spanish Linguistics and a bachelor s degree in Spanish, both from the University of California, Davis. 14 Leveraging Technology To Support Students, Faculty & Staff Innovative Educators Foothill College 15

9 Thursday, October 23 5:00pm - 5:45pm (Eastern) Friday, October 24 11:00am - 11:45am (Eastern) Cultivating Digital Citizenship: A Lifelong Skill We live in a digital world where we display our life and career online, communicate and collaborate with others, but where online privacy can be compromised, and incivility runs rampant. Yet participating in the digital world is essential for learning, career, and life. What can colleges do to help foster strong digital citizens? Learn about key challenges and opportunities, and free resources on digital citizenship from Common Sense Education. Jason Jackson / Program Manager Common Sense Education Jason Jackson is the West Virginia program manager for Common Sense Media s education programs. Jason is an educator passionate about effective, responsible technology integration for the classroom. Jason brings experience creating professional development for various agencies that build upon educational pedagogy for meaningful use of digital tools. He is a classroom teacher with a background from Kindergarten through eighth grade in addition to a Technology Integration Specialist. During his time as a Technology Integration Specialist, he designed lessons and assisted classroom teachers in the utilization of technology tools for students to create novel, unique products and managed a one to one initiative for a middle school. Providing Professional Development 24/7: Restructuring How We Deliver Training This session will explore a series of online tools faculty and staff can use to provide training 24/7.The presentation will include the use of podcasts, web conferencing and videos, all of which are critical to creating a dynamic and engaging learning environment. The presentation will focus on how to utilize these tools to deliver and enhance face-to-face training, online training and on-demand training, so that you can do more with less. Review the changing needs of our faculty and staff Part-timers Online instructors Just-in-time training relevancy Share different methods for maintaining or improving professional development given budget decreases Describe a variety of online tools institutions can use to provide 24/7 professional support Identify 3 tools participants can use to improve online professional development Discover how you can begin to use these tools immediately Determine which departments on campus would benefit from the tools discussed Develop a plan for implementation Highlight Innovative Educators solution, Go2Knowledge (Your Link To On-Demand Professional Development). Erin Hoag / VP of Financial Services & Strategic Development Innovative Educators Erin Hoag is co-owner of Innovative Educators and focuses on strategic planning, accounting, marketing, and business development. She holds a Bachelor s degree in Economics and Business from the University of Notre Dame and a MBA in Human Resources and Marketing from Vanderbilt University. She has over 25 years of higher education administrative experience with private universities, public universities, community colleges and athletic programs. Until recently, Erin served as the Assistant Provost for Student Affairs and Institutional Reporting for the Colorado Community College System. Prior to this, she served as the Dean of Student Services, college-wide Director of Financial Aid Servicing, and Director of Advising and Assessment. She also spent more than 10 years advising studentathletes in Football, Men s Basketball, and Women s Soccer at the Division I level. Erin has built her educational career on customer service, problem solving and leadership. 16 Leveraging Technology To Support Students, Faculty & Staff Innovative Educators Foothill College 17

10 Friday, October 24 12:00pm - 12:45pm (Eastern) Friday, October 24 1:00pm - 1:45pm (Eastern) Beyond Access Services The Missing Link To Online Student Success Rarely do you find community colleges offering their online students the same comprehensive follow up support services, offered to their on campus students. This presentation focuses on an ideal model for online follow up support services. Modified to suit the medium, such online services will utilize success strategies proven to increase retention and completion rates among community college students. Bonnie Peters / Chief Student Services Officer California Community College s Online Education Initiative (OEI) Bonnie Peters is the current Chief Student Services Officer for the California Community College s Online Education initiative (OEI). Through the OEI she hopes to provide California community college students access to effective online student support services. Bonnie is a professional educator with more than 15 years of tertiary level experience in the U.S. and abroad. Within her varied roles, she has served as Chair of Counseling at San Diego City College, and well as the college s online counseling coordinator. Her area of expertise includes: online teaching: career development and life planning and using technology for counseling, advising and career development. In 2006 she developed San Diego City College s comprehensive online counseling program, which focuses on synchronous real-time appointments between a counselor and student, and delivered remotely. Bonnie holds a Master of Arts in Teaching and Learning with Technology from Ashford University, Iowa, and a Master of Science in Counseling from the University of Bridgeport in Connecticut. Discover Free And Open Textbooks With The California Open Online Library For Education (COOLforEd) COOLforEd (http://coolfored.org) was established through California state legislation to make higher education more affordable by providing faculty and students with access to open and low-cost instructional materials. Working with the California Open Educational Resources Council (COERC), COOLforEd features peer-reviewed open textbooks for the 50 highest impact college courses. In addition, the best practices of instructors and their students who have successfully adopted open textbooks in these courses are captured in multi-media faculty showcases. Participants in this webinar will get an overview of the California effort to curate and promote open educational resources (OER) for the highest enrolled college courses and learn how to get involved in this project. Discover peer-reviewed open textbooks that you can adopt to ensure that all of your students have access to instructional materials on the first day of class. Una Daly / OER Library Services Manager, California State University Chancellor s Office; Community College Director Open Education Consortium Una Daly is the OER Library Services Manager for the California Open Online Library (COOLforEd), a repository of low-cost, peer reviewed open textbooks for the top 50 college courses built by the California State University system. She is also the Community College Outreach Director at the Open Education Consortium where she promotes awareness and adoption of open educational practices to enhance teaching and learning and expand access at community and technical colleges. Prior to joining the consortium, she was the Director of the College Open Textbooks Collaborative promoting adoption of open, accessible, and affordable textbooks and a part-time faculty in Computer Information Systems at Foothill Community College. Her expertise also includes the use of eportfolios for learning assessment in health licensing and engineering. She worked as a software manager and engineer at Apple Computer and Motorola before earning her Masters degree in Teaching and Learning with Technology. 18 Leveraging Technology To Support Students, Faculty & Staff Innovative Educators Foothill College 19

11 Friday, October 24 2:00pm - 2:45pm (Eastern) Friday, October 24 3:00pm - 3:45pm (Eastern) The CSU Affordable Learning Solutions Initiative Contributes Free Or Low Cost Teaching And Learning Resources A significant factor of the affordability of a college education is the cost of course materials such as textbooks and lab supplies. The California State University s Affordable Learning Solutions initiative (AL$, has produced a number of system-wide strategies, technologies, and campus-based programs that are driving down the cost of course materials for students while offering greater access to no-cost or low-cost academic instructional content for faculty. Twenty CSU campuses have customized their own AL$ programs to fit their campus cultures, and they utilize free course materials resources such as the CSU s MERLOT collection (www.merlot.org). In the past year, the CSU has leveraged its existing resources in order to create the California Open Online Library for Education (cool4ed.org). This presentation will focus on the variety of free resources to support teaching and learning via the CSU s AL$ initiative, MERLOT.org, and the ongoing COOL4Ed initiative including the faculty eportfolios which highlight their etextbook adoption process. Participants will view examples of AL$, MERLOT, and open etextbooks, discover the growing number of free and open resources, and hear what students have to say. (s) Gerry Hanley / Executive Director MERLOT Dr. Gerard L. Hanley is the Executive Director of MERLOT (Multimedia Educational Resource for Learning and Online Teaching) and Senior Director for Academic Technology Services for the California State University. At MERLOT, he directs the development, delivery, and sustainability of MERLOT s organization and services to enhance teaching and learning with academic technologies. At the CSU, Gerry oversees the development and implementation of integrated digital library services and resources, academic technology services, and the accessible technology initiative supporting the CSU s 23 campuses. Previously held positions in the CSU include Professor of Psychology, Director of Faculty Development, and Director of Strategic Planning. OpenStudy is a peer global learning community that engages students and provides academic support at scale. Developed with support from NSF and NIH, it is based on principles of collaborative learning and communities of practice. In studies at Cuyahoga Community College, cohorts using OpenStudy demonstrated a 66% improvement in student success over control. This presentation will provide an overview of how these results were obtained. OpenStudy: Academic Support At Scale Dr. Preetha Ram / CoFounder of OpenStudy OpenStudy & Emory University Dr. Preetha Ram is a social entrepreneur, CoFounder and Chief Academic Officer of OpenStudy and Associate Dean at Emory University. OpenStudy democratizes education by allowing everyone to connect to open content and to other learners and provides assessment of soft skills and content mastery. Preetha is an innovative awardwinning educator, with many years of leadership experience in the higher education industry. Her published research encompasses online environments for problem based learning and collaborative learning. Her work is supported by the National Science Foundation, National Institutes of Health and the Gates and Hewlett foundations (Next Generation Learning Challenge). Leslie Kennedy / Director of Affordable Learning Solutions California State University Leslie Kennedy, Ed.D. is the Director of Affordable Learning Solutions initiative in Academic Technology Services at the California State University, Office of the Chancellor. She provides strategic planning, project and vendor management in support of the Affordable Learning Solutions Initiative and leads a number of campus and system-wide collaborations. Previously, Leslie served as the director of instructional technology support services at CSU Long Beach for seven years. She has an MA in Linguistics and a second Masters in Online Learning and Teaching. Her work background includes a unique combination of relevant vendor experience, project management of a diverse academic technology team, and first-hand experience as a faculty member enable her to provide vision and guidance to the Affordable Learning Solutions Initiative. 20 Leveraging Technology To Support Students, Faculty & Staff Innovative Educators Foothill College 21

12 Friday, October 24 4:00pm - 4:45pm (Eastern) Friday, October 24 11:00am - 11:45am (Eastern) Tutor Match: Free ToolsTo Improve Graduation And Retention Rates And Increase Access To Tutoring Tutoring is key to student success. Improving access to tutoring improves grades, graduation rates, and retention rates. Increasing availability and quality of peer tutoring on campus is a great way to supplement tutoring services at colleges and universities. Students at Purdue, Caltech, NYU Polytechnic, and nearly 30 other universities have set up free, custom school tutor matching services to highlight high quality, university certified private tutors in over 500 subject areas. Tutors create personal tutor profiles and students can book the help they need through each university s personalized tutor matching service at an affordable rate (average of $12/hour). Leveraging Social Media To Support Student Success Students continue to heavily rely on social media. With traditional communication channels falling by the wayside, it is critical that colleges and universities embrace social media, not just as a communication tool, but as a way to increase and support student success. Presentation participants will learn more about the impact of social media in higher education and will come away with a better understanding of just how to use it to support institutional goals. Ethan Fieldman / CEO Tutor Matching Service Ethan Fieldman is the CEO of Tutor Matching Service, a company that hosts and maintains free online tutor lists to help colleges and universities increase access to tutoring on campus. He has been a private tutor since middle school, and has 10 years of commercial tutoring experience. Ethan founded a tutoring company that grew to be the largest college tutoring company of its kind in the USA (according to the Orlando Sentinel) and then sold it. Ethan has personally tutored over 10,000 students (in large groups of 300+) in accounting and has trained over 100 tutors. He has consulted for several university athletic associations for their tutoring programs and tutor training curriculum development. California. Andrea Hanstein / Director of Marketing and Public Relations Foothill College Andrea Hanstein is the Director of Marketing and Public Relations for Foothill College, a 16,000-student community college located in the San Francisco Bay Area. She oversees all marketing, public relations, community relations, and legislative relations activities for the college and supervises a team of five. Prior to her role at Foothill, she spent 13 years as the Director of Campus Communications at Fullerton College in Southern Hanstein received her Master of Arts in Communication Management at the University of Southern California, and is an active member of several professional organizations, including the American Association of University Women and the Community College Public Relations Organization (CCPRO). She has also authored several communication articles and serves as the Immediate Past President for the National Council on Marketing & Public Relations (NCMPR). 22 Leveraging Technology To Support Students, Faculty & Staff Innovative Educators Foothill College 23

13 Friday, October 24 12:00pm - 12:45pm (Eastern) Friday, October 24 1:00pm - 1:45pm (Eastern) Bring the Classroom to Your Students with CCC Confer Flip Your Classroom Using 3C Media Solutions This presentation describes the evolution and discovery of best practices in synchronous online teaching using Web conferencing (CCC Confer) technology. Videos and actual sessions from instructors in the California Community Colleges will be used to demonstrate the most effective ways to use verbal responses (and silence), chat, whiteboard, application (screen) sharing, archives or recorded sessions, Webcam and video to promote learning and interaction in the virtual classroom. Attendees will take away an understanding of how best to use (or refrain from using) specific tools in the Confer classroom for specific learning and teaching objectives. (s) Donna Gustafson / Client Services CCC Confer Elane Torrisi / Client Services CCC Confer Donna Gustafson and Elane Torrisi are the Client Services support team for CCC Confer for the past 12 years. This team provides technical support to all faculty, students, and administrators who use CCC Confer for online classes and meetings within the 112 California Community Colleges. They also provide training and support to new users, including website self-help resources developed specifically for faculty, students, and administrators. This session will offer best practices on creating video materials to enhance student learning and better prepare your students for classroom discussion. Learn how to leverage the services offered by 3C Media Solutions to help your college save costs and reach a wider audience. 3C Media Solutions (www.3cmediasolutions.org) is the educational media distribution source for video content, podcasts, and event coverage for the 112 campuses of the CCC System. This new repository for the California Community Colleges system will have between 8,000-9,000 videos per year available for free; 6,000 of which will be instructional! Tiffiny Hickey / Web Analyst 3C Media Tiffiny Hickey is the Web Analyst for the TTIP South projects where she serves and supports the educational web-casting, web streaming, conference solution, podcast, and event coverage needs for the 112 campuses in the California Community College System. Tiffiny is also coordinator for the Online Teaching Conference, a yearly conference focused on community college faculty, staff, and administrators who are engaged in online education. 24 Leveraging Technology To Support Students, Faculty & Staff Innovative Educators Foothill College 25

14 Friday, October 24 2:00pm - 2:45pm (Eastern) Friday, October 24 3:00pm - 3:45pm (Eastern) Go2Orientation: Capturing Student Engagement with Online Orientation Ellucian Mobile Access Foothill College in partnership with Innovative Educators has created a unique online orientation program to match the level of engagement, information sharing and flexibility that they believe students need to be successful and self-assured as they start their college experience. They have worked together to provide accurate and relevant information focused on individual student identifiers to maximize engagement, understanding and confidence. This presentation will review the product they have developed through their college-business partnership, the critical factors of tailoring content for individual colleges, data tracking and collection, ADA compliance and flexible selection of customizable packages to target specific populations. (s) Valerie Kisiel / CEO Innovative Educators Valerie Kisiel is currently a co-owner and CEO of Innovative Educators (IE) and focuses on curriculum design, product development, and strategic partnerships. She has over 15 years experience as a teacher, advisor, recruiter and web administrator at the high school and the community college levels. Prior to this, she worked in Online Learning, Advising, and Online Student Services at Front Range Community College. She holds a Bachelor s degree in English from Colorado College and a Master s degree in Information and Learning Technologies from the University of Colorado, Denver. Denise Swett / VP of Student Services Foothill College Dr. Denise Swett is the Vice President of Student Services at Foothill College. Denise has worked at both 2- and 4-year colleges, including the University of San Francisco, Chabot College, and Canada College. She was Administrator of the Year at Foothill College, and has been recognized for her work by the Association of Mexican American Educators of Silicon Valley receiving the Educator of the Year award, and recently received the National Community College Administrator of the Year from NASPA. Denise earned her BA and MPA at San Jose State University and her Ed.D. in organization and leadership from the University of San Francisco. Ellucian Mobile is a higher education mobile app that easily integrates with existing and constantly evolving IT platforms and strategies. Its framework supports native and web applications, and implementation options let you choose between a configurable pre-set application edition or a platform edition to build and manage your own mobile environment. Connie Minnick / Technical Solutions Consultant, Sr. Ellucian Mobile Connie brings 28 years of experience in Higher Education technology and applications at both public and private institutions. Prior to joining Ellucian in 2013, she served as the Manager of Administrative Information Systems at Bridgewater College where she managed all aspects of Colleague, including system, database and colleague administration, data migration and upgrades, reporting, programming, and business process improvement. Her in-depth knowledge of the various Colleague applications in many areas allows her to help institutions maximize the investment in their solution, including HR, Finance, AR/CR, Financial Aid, Registration, Advising, Curriculum, Admissions. She also served as Adjunct Faculty for 4 years in Computer Information Systems at James Madison University s College of Business. Connie completed her MBA at James Madison University, and received her B.S. in Computer Science and Math from Bridgewater College. 26 Leveraging Technology To Support Students, Faculty & Staff Innovative Educators Foothill College 27

15 Friday, October 24 4:00pm - 4:45pm (Eastern) StudentLingo On-Demand Student Success Video Workshops Helping Students Discover Jobs & Internships Supporting Students 24/7 Student and recent graduate job seekers don t always know what to search for or which jobs to apply to. AfterCollege helps students discover jobs and internships based on the answers to 3 easy questions: what do you study, where, and when do you graduate. Students receive recommended opportunities, then are given feedback to get better results with each visit. Participants will learn how to leverage this free online career service. Bri Kapellas / University Relations After College Bri Kapellas heads up AfterCollege s University Relations team, whose primary focus is providing faculty and administrators with tools and resources to help their students find internships and entry-level jobs. She also manages the AfterCollege scholarship program, which has given more than $800,000 to date in student aid and scholarships. After stints at school in London and Hawaii, Bri graduated with a B.S. in Psychology and Anthropology from CUNY Hunter College. Online Video Workshops: Academic & Career Exploration Maximizing Your College Experience What It Takes To Be A Successful Student Exploring Careers & Choosing A Major Mastering The Job Interview Writing Effective Resumes & Cover Letters Creating Your College Bucket List Personal Management Time Management Strategies Overcoming Procrastination Financial Literacy: Smart Money Skills Stress Management Techniques Navigating The Financial Aid Process Improving Student-Faculty Relationships How To Develop Your Cross-Cultural Skills Setting & Accomplishing Realistic Goals Acheiving Well-Being, Balance & Success Learning To Learn Discover Your Learning Style Study Tips & Note-Taking Strategies How To Reduce Test Anxiety Understanding & Avoiding Plagiarism Learning Strategies Students Should Know Exam Prep Tips & Test-Taking Strategies How To Overcome Math Anxiety How To Succeed In Your Math Class Online Learning 10 Tips For Success Effectively Communicating Online Staying Motivated & Disciplined Online Tests: Strategies For Success Reading & Writing Strategies Pre-Writing Techniques Developing A Strong Thesis Statement Introductions, Paragraphs & Conclusions The Revision Process Reading Comprehension Strategies FREE Trial Leveraging Technology To Support Students, Faculty & Staff

16 Conference Sponsors BRONZE LEVEL PLATINUM LEVEL SUPPORTING SPONSORS StudentLingo On-Demand Student Success Workshops Go2Knowledge Your Link To On-Demand Professional Development i b intern bound internships that pay Go2Orientation GOLD LEVEL BRONZE LEVEL 30 Leveraging Technology To Support Students, Faculty & Staff Innovative Educators Foothill College 31

17 It smecheck - Authenticity platform for Online Education Integrity It smecheck is the Industry s first authenticity platform that uses Continuous Biometric Authentication using face recognition, audio analytics and computer system data including user screen data that be used by any educational institution to enhance and guarantee the trust factor of their online degrees. It integrates with any legacy LMS system (Moodle, Blackboard, Etudes, Canvas, Desire2Learn, etc.) seamlessly with very little change to your existing learning process steps practiced by your instructors and students. Best of all everyone wins: the student, the instructor and the college administration. It smecheck eliminates your assessment/testing bottleneck, allowing students to take their assessments anywhere - - in your campus media centers or computer labs, at their homes, even internationally! All you need are computers with webcams, either integrated or attached; we do the rest! U.S. Office of Inspector General (OIG) regulations require more stringent identifiers than student ID numbers. It smecheck protects your Financial Aid and other federal funds. It smecheck detects: MITM (Man- In- The- Middle) attacks impersonating the student to take a test for him/her. Collusion/Collaboration Another person feeding answers to test taker using technology aids like chat, SMS, , physical proximity (as in sitting next to test taker), use of second keyboard/display, etc. Using the Internet and Tech tools for Accessing Non- allowed information in textbooks, lecture notes, outside resources, etc.; Searching for answers on the Internet; using USB memory aids with cheat notes; Google Glass, etc. Stealing the Test Questions Using cell phone camera, Google glass or writing down test questions to post on Underground Forums, Brain Dump web sites or share with classmates. To become an early adopter or pilot site, or go to our website: itsmecheck.com * It smecheck is a Trademark of CIBEROC Inc

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