Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) audit report

Transcription

1 Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) audit report Education Services for Overseas Students Act 2000 (ESOS) The National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students 2007 (National Code) Legal name of provider/applicant Envirotech Institute of Education Pty Ltd ATF Envirotech Institute of Education Trust Date/s of audit 10 September 2013 CRICOS Audit Report V3 Page 1 of 6

2 APPLICANT DETAILS Provider legal name Registered business trading name CRICOS ID number/s (if applicable) Envirotech Institute of Education Pty Ltd ATF Envirotech Institute of Education Trust Envirotech Institute of Education ABN J CRICOS Expiry date (if applicable) Address Goodwin Terrace, Burleigh Heads QLD Postcode 4220 Phone Fax Website Registration contact Name Shani Shpilman Position Quality Manager REGISTERED TRAINING ORGANISATION DETAILS (if applicable) RTO Number RTO Expiry date AUDIT TEAM 30/6/13 Lead auditor Audit team members Amanda Fairweather Jane Connellan ASQA CONTACT DETAILS Phone AUDIT DETAILS Audit type Date/s of site visit/s 10/9/13 Site/s visited Audit scope ORGANISATION Maximum Number of Students Initial registration Renewal of registration Extension to scope of registration (EOS) New delivery site/s (NDS) Increase to existing student capacity (IC) Compliance monitoring Work based training (WBT) Other Goodwin Terrace, Burleigh Heads QLD ESOS Act sections 21 and 21A National Code Registration requirements Part C 7, 8 [note 10 n/a as no partnership arrangements; National Code Standards 1 15 Current maximum capacity: 440 Actual number of students: 220 Requested increased capacity: 0 Audited recommended capacity: 440 Delivery occurs at Goodwin Terrace, Burleigh Heads QLD. The organisation plans to deliver MYOB and IELTS short courses in the future. The organisation also has a future strategy to provide training to domestic students. The organisation has no partnerships or arrangements with other providers. The organisation s core clients consist of international students over the age of 18 years. Fee revenue sources consist of fee for service for international students. The organisation s current student numbers total 233 students, with the following student enrolments in the audit scope: Page 2 of 6

3 Course Name No of Students Currently Studying 40621SA / K Certificate II in English Proficiency SA / J Certificate III in English Proficiency 29 BSB40407 / E Certificate IV in Small Business Management 22 BSB51107 / D Diploma of Management 20 ICA10111 / G Certificate I in Information, Digital Media and Technology 7 TAE40110 / A Certificate IV in Training and Assessment 0 PRISMS shows the following teaching and holiday weeks for the audit scope: 40621SA / K Certificate II in English Proficiency 24 weeks T18 H SA / J Certificate III in English Proficiency 24 weeks T18 H6 BSB40407 / E Certificate IV in Small Business Management 37 weeks T28 H9 BSB51107 / D Diploma of Management 35 weeks T26 H9 ICA10111 / G Certificate I in Information, Digital Media and Technology 18 weeks T12 H6 TAE40110 / A Certificate IV in Training and Assessment 20 weeks T14 H6 The organisation has submitted an application to transition to BSB10112 Certificate I in Business, BSB20112 Certificate II in Business and BSB30112 Certificate III in Business which is included in the audit scope. The organisation advised at audit that they would be submitting an application to transition BSB41507 Certificate IV in Project Management and BSB51407 Diploma of Project Management. It was identified at audit that although students had met English language entry requirements, the data entered into PRISMS did not accurately reflect the practice that had been undertaken. FOCUS OF AUDIT Code Qualification, course and/or program Site/Venue Student Capacity 40621SA / K Certificate II in English Proficiency Goodwin Terrace, Burleigh Heads SA / J Certificate III in English Proficiency BSB40407 / E Certificate IV in Small Business Management BSB51107 / D Diploma of Management ICA10111 / G Certificate I in Information, Digital Media and Technology TAE40110 / A Certificate IV in Training and Assessment BSB10112 Certificate I in Business BSB20112 Certificate II in Business BSB30112 Certificate III in Business INTERVIEWEES Staff (name and position) Name Position Program (qualification,course etc) Shelly Bengiat Director / PEO 40621SA / K Certificate II in English Shani Shpilman Quality Manager / Student Registrar Proficiency 40622SA / J Certificate III in English Proficiency BSB40407 / E Certificate IV in Small Page 3 of 6

4 SUMMARY OF AUDIT OUTCOME Business Management BSB51107 / D Diploma of Management ICA10111 / G Certificate I in Information, Digital Media and Technology TAE40110 / A Certificate IV in Training and Assessment BSB10112 Certificate I in Business BSB20112 Certificate II in Business BSB30112 Certificate III in Business This audit was conducted under the Education Services for Overseas Students Act 2000 (the Act) to assess compliance with requirements of the National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students 2007 as identified under the Scope of Audit section above. AUDIT OUTCOME Audit status as at 11 September 2013 The organisation has NOT demonstrated compliance with all compliance requirements reviewed for the audit. The audit report describes evidence of non-compliance identified. Each issue referenced must be rectified by the organisation with evidence provided to ASQA within 20 working days of the date of the letter accompanying this audit report to demonstrate corrective actions implemented. AUDIT RECTIFICATION Audit status following additional evidence received 8 November 2013 The organisation has demonstrated compliance with all compliance requirements reviewed for the audit. Auditor s Name Amanda Fairweather Position Lead Compliance Auditor Date of Report 12/11/13 Page 4 of 6

5 AUDIT SUMMARY OF ESOS ACT REQUIREMENTS ESOS ACT COMPONENT Education Services for Overseas Students Act Sections STATUS* 9B Fit and proper person C NC NA 21 Record keeping C NC NA 21A Obligations relating to the agents of registered providers C NC NA National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students 2007 Registration on CRICOS 7 Course duration C NC NA 8 Work-based training C NC NA 9 Mode and place of study C NC NA 10 Arrangements with other providers C NC NA National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students Standards for Registered Providers 1 Marketing information and practices C NC NA 2 Student engagement before enrolment C NC NA 3 Formalisation of enrolment C NC NA 4 Education agents C NC NA 5 Younger students C NC NA 6 Student support services C NC NA 7 Transfer between registered providers C NC NA 8 Complaints and appeals C NC NA 9 Completion within the expected duration of study C NC NA 10 Monitoring course progress C NC NA 11 Monitoring attendance C NC NA 12 Course credit C NC NA 13 Deferring, suspending or cancelling the student s enrolment C NC NA 14 Staff capability, educational resources and premises C NC NA 15 Changes to registered providers ownership or management C NC NA *STATUS: Status of audit findings when audit was conducted C = Compliant NC = Not Compliant NA = Not audited Audit Findings The organisation demonstrated compliance with the ESOS Act Section 21, 21A, National Code Part C Section 7 and National Code Standards 1, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14 and 15. The organisation did not demonstrate compliance with the National Code Standard 2. The non-compliance may have a negative impact on: Australia s international reputation as a provider of high quality training and assessment the protection of the interests of overseas students compliance with student visa conditions. Non compliances: National Code Standard 2 The organisation did not include accurate information on its website and timetables regarding the course duration, modes of study and assessment methods. The organisation s website and timetables refer to 1 delivery day and 1 assistance day. The 0.5 day required to work online or in the classroom on home projects is not advised to students prior to enrolment. The students are not advised that the assistance day is an assessment day. Page 5 of 6

6 Prior to the audit report being issued to the organisation, the organisation provided evidence which addressed the noncompliance above. Prior to the audit report being submitted to the organisation, the organisation provided updated website pages for each qualification which clearly advises students of the course structure class of delivery days and 0.5 assessment days. Page 6 of 6