VET Quality Training Framework Monitoring Audit Axiom College Date of audit: February 2013

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1 VET Quality Training Framework Monitoring Audit Axiom College Date of audit: February 2013 Site/s visited 18 Mayneview Street, Milton, Qld. Standards audited Essential Standards for Continuing Registration 15, 16, 17, 18, 20, 22.2, 23. Axiom College participated in a VET Quality Framework monitoring audit conducted on 13 and 14 February The audit focused on the qualifications and units of competency selected by ASQA from organisation s scope of registration as listed below. The audit identified evidence of compliance with most requirements of the VET Quality Framework, however some areas of non-compliance were also identified. The following is a summary of the audit findings (including each area of non-compliance). Audit Outcomes Some non-compliances were identified. All non-compliances were rectified within the timeframe required. Qualification audited BSB30407 Certificate III in Business Administration Audit non-compliance identified BSBCUS301B Deliver and monitor a service to customers The assessment tools/tasks provided by the organisation did not address all of the unit of competency Requirements. Further, criteria defining acceptable performance were not outlined for all assessment tools/tasks, in particular, task 1 and task 2 for the unit listed Rectification required Actions taken to rectify noncompliances BSBCUS301B Deliver and monitor a service to customers has been revised to include additional tasks, BSB51107 Diploma of Management CPP31011 Certificate III in Cleaning Operations Axiom College ASQA Audit Summary February 2013 Page 1 of 5

2 PRM30104 Certificate III in Asset Maintenance (Cleaning Operations) FNS40207 Certificate IV in Financial Services (Bookkeeping) Training and Assessment Strategy () The provided contained misleading information in client group/s statement regarding the requirements for BAS registration. Course structure exceeds packaging rules by 1 elective unit. There is no information provided in the to suggest flexibility in the selection of elective units to support the additional units listed. evidence to demonstrate its training and assessment strategies for the qualifications listed, meets the package and qualifications, including packaging rules and any entry requirements as described The misleading statement has been removed. The course structure meets the packaging rules, so no change has been deemed necessary to the units. Clarification of the choice of electives has been added to the course structure. The has been updated to include the instructions that enable flexibility in the selection of elective units. FNS40211 Certificate IV in Bookkeeping FNSACC403B Make a decision in a legal context The organisation was unable to provide evidence to demonstrate it has access to or has developed assessment resources for the unit of competency listed. evidence to demonstrate it has developed or has access to assessment tools/tasks for the unit of competency listed which fully address the The assessment / marking guide for FNSACC403B Make a decision in a legal context has been provided. FNS40610 Certificate IV in Accounting All units available for selection are listed in the Packaging Rules section of the, and the instructions are not explicit as to their selection. It is implied that the list below is the full range of electives to be used. evidence to demonstrate its training and assessment strategies meets the package and qualifications, The now includes only the units that Axiom College is offering, which includes all core units and 5 electives, of which any 4 electives may be chosen. The Course Structure section has been updated to include the instructions that enable flexibility in the selection of elective units. ICA30111 Certificate III in Information, Digital Media and Technology Axiom College ASQA Audit Summary February 2013 Page 2 of 5

3 ICA40805 Certificate IV in Information Technology (Multimedia) ICA40811 Certificate IV in Information Technology (Multimedia) MSA41108 Certificate IV in Competitive Manufacturing MSS40312 Certificate IV in Competitive Systems and Practices SIR20207 Certificate II in Retail/SIR20212 Certificate II in Retail Services SIRXFIN201 Balance and secure point-ofsale terminal (SIR20212) SIRXSLS002A Advise on products and services (SIR20212) The assessment tools/tasks provided did not address all of the unit of competency requirements, in particular, the required skills, Further, criteria defining acceptable performance were not outlined for all instruments. SIRXFIN201 Balance and secure point-of-sale terminal (SIR20212) and SIRXSLS002A Advise on products and services (SIR20212) have been revised to include additional tasks, Axiom College ASQA Audit Summary February 2013 Page 3 of 5

4 SIR30207 Certificate III in Retail/SIR30212 Certificate III in Retail Operations SIRXINV002A Maintain and order stock SIRXSLS201 Sell products and services The assessment tools/tasks provided did not address all of the unit of competency requirements; criteria defining acceptable performance were not outlined for all instruments SIRXINV002A Maintain and order stock and SIRXSLS201 Sell products and services have been revised to include additional tasks, SIT30707 Certificate III in Hospitality Clustering of units does not appear to be consistent with requirements of the training package. provide evidence to demonstrate its training and assessment strategies for the qualification meets the package and qualification Clarification of the clustering and/or grouping of units was provided no changes to the required Assessments SITHFAB012B Prepare and serve espresso coffee The assessment tools/tasks the organisation provided did not address all requirements of the unit of competency, in particular, the required knowledge, skills and required range statement; the assessment tools/tasks did not provide clear information to students and assessors about assessment requirements. In addition, some assessment tools/tasks did not have sufficient criteria defining acceptable performance, in particular the observation checklist. Assessments Provide evidence to demonstrate it has developed or has access to assessment tools/tasks for the unit of competency listed which fully address the provide evidence to demonstrate it has developed assessment criteria which defines acceptable level of performance for all assessment tools/tasks to ensure training package requirements are met and to ensure consistency in the judgements made across assessors. SITHFAB012B Prepare and serve espresso coffee has been revised to include additional tasks, marking guide detail and other information to fully address the Axiom College ASQA Audit Summary February 2013 Page 4 of 5

5 TAE40110 Certificate IV in Training and Assessment TLI21210 Certificate II in Driving Operations TLI31610 Certificate III in Warehousing Operations CPCCDE3014A Remove non-friable asbestos CPCCOHS1001A Work safely in the construction industry TLILIC108A License to operate a forklift truck : Training and Assessment Strategy did not specifically detail the strategy for online delivery TAEDEL402A Plan, organise and facilitate learning in the workplace TAEASS502B Design and develop assessment tools The assessment tasks provided were the online version. Given the qualification is assessed holistically assessment, it was difficult to determine how each unit of competency requirements are met. Assessment tasks not pitched at the correct AQF level; no clear information about assessment requirements provided to students; criteria defining acceptable performance for some of the tasks were incomplete Provide a Training and Assessment Strategy that details the online delivery, the training and assessment arrangements and outlines the macro level requirements of the training and assessment process assessment tools/tasks (on-line) fully address the requirements of the units of competency listed including the required knowledge, skills and critical aspects for assessment and training package requirements. Further, the assessment tools/tasks provided as evidence must be pitched at the correct AQF level of the qualification and provide student or assessor with clear information about assessment requirements including how assessment will be conducted and recorded A new Training and Assessment Strategy has been developed specifically for the Online program. 1. Mapping matrix summary TAE40110 A mapping matrix summary is included showing the alignment of the Assessment Activities to the units of competency included in the TAE40110 program. This mapping matrix summary includes an overview of the key critical evidence aspects of each unit. 2. Validation Mapping Matrices A complete validation mapping matrix is provided for each unit. 3. Assessments / Marking Guides Additionally, for these two specified units, a complete set of Activities relating to each unit is provided. Axiom College ASQA Audit Summary February 2013 Page 5 of 5