IT Transformation The Citi Approach. Harvey Cobbold 4 th April 2008

Transcription

1 IT Transformation The Citi Approach Harvey Cobbold 4 th April 2008

2 Re Engineering Framework Eliminate Waste Remove Unnecessary Processes Improve Consolidate and Centralise Change the way we do things Expand shared services Reduce Complexity Reduce Overhead Throughout the IT Community 1

3 Company Structure Institutional Client Group (ICG) Applications Development and Systems Admin Global Consumer Group (GCG) Applications Development Global Wealth Management (GWM) Applications Development CORPORATE CENTRE Corporate Technology Infrastructure 2

4 Challenges Current Climate Market Conditions -> Credit Squeeze... but We continue to invest in our Infrastructure Through Re-Engineering Self funded Investments Maintaining infrastructure spend flat year to year at $4BN globally Saving/Avoiding $1.2BN p.a. globally At the same time as our business grows... By achieving Greater Productivity Improved Efficiency = Investment: Even in Difficult Times 3

5 Re-Engineering The programme is divided into 7 technology streams: Server Storage and Tape Mainframe Data Network Voice Software =The IT Transformation programme Data Centre Consolidation Through the Global Data Centre Strategy programme 4

6 EMEA The Most diverse of Citi s Regions with A presence in 54 Countries 60,000+ users physical locations 6 time Zones Multiple Cultures Currencies Regulatory Frameworks Tax jurisdictions An Infrastructure Spend of $1Billion p.a. 5

7 Partnering with the Business Support Business Initiatives Cross business shared Processing Payments Call Centres Reduce Complexity and numbers Applications Consolidation Mergers and Acquisitions Divestitures Shared Technology 6

8 Global Data Centre Programme Reduce total number of data centres throughout the company from 52 to 10 strategic sites End State Strategic Data Centres North America 6 EMEA 2 Asia Pacific 2 Japan 2 Latin America 2 10 In EMEA we are consolidating from 11 (historically 30+) to 2 data centres and 4 Satellite sites. Major investment completed in London in 2000 New sister site under construction in Germany 7

9 Server Count Servers Hosted Region Number of Servers Asia Pacific 4,381 EMEA 10,630 Japan 3,308 Latin America 3,373 North America 30,195 Total 51,887 8

10 Frankfurt Data Centre 9

11 What does it look like 10

12 Frankfurt White Space 10,000 square metres usable white space Power density: 1.1kW/m2 Cooling capacity: 1.6kW/m2 Total Power 2 x 16MWatts New regional Wide Area Network hub redundant routes, multiple carriers Inter Data Centre 6 x 10Gb/s Storage Wide Area 2 x 10Gb/s 11

13 Frankfurt People Spaces Lights Out Operation = minimal number of on site staff Infrastructure 24 x 7 Support Hardware Logistics Media Operations Building Services: Security Mechanical & Electrical operation Vendors: On site support Break Fix Maintenance 12

14 Frankfurt Support Spaces Delivery and loading area Build and preparation rooms Spares and vendor storage Tape Library Waste management Media destruction 13

15 The building will be rated under the LEED rating system LEED: Leadership in Energy and Environmental Design US Green Building Council Defines a standard for ecological construction and operation of buildings Green Components include: Environmental Smart Cooling 3 stage, with dual coil CRAC units, partial compressor cooling, intelligent control Green Roof covers nearly100% of roof space, reduces thermal gain, introduces biodiversity, increases longevity Ecological wall irrigated by recovered water Environmental Cladding timber shading to office, low carbon footprint wall sections Landscaping zero irrigation, on site drainage Re cycling During Construction and in operation Use of sustainable materials Green power 100% hydro electric power contracted Modular racking reducing copper by 2.4 million meters over traditional design LEED Gold rating on target

16 So What! Frankfurt DC Conventional DC Plant Cooling Water CO2 Chemicals Power (39.1%) (69.6%) (74.8%) (5.8%) (32.3%) 15

17 Technology Remote Replication Asynchronous Synchronous 2 site and/or 3 site Network WAN New HUB: MPLS SWAN (Storage Wide Are Network) Voice DWDM Fibre Interconnect IP Telephony hub Recovery Clustering Stateless servers Virtualisation SUN: Solaris v10 with containers/zones pseries: AIX 5.3 with micro partitions Wintel: VMWare ESX Z/OS: lpars Tape and Backup Virtual Tape Libraries Encryption in hardware Automated Provisioning Tivoli Provisioning Manager Inventory Management RFid 16

18 Milestones and Timeline Building Concept Design Sept 06 Approval to Build Dec 06 Order of Long Lead Items Mar 07 Appoint General Building Contractor April 07 Start on site May 25 th 07 Cabling Design Aug 15 th 07 Close building Envelope Oct 12 th 07 Building Access Feb 29 th 08 Complete building on site May 23 rd 08 Production Data Centre June 20 th Weeks 17

19 Day 1 - May 25 th

20 .3 Days Later 19

21 Today 20

22 Award Winning! FST Award for Data Centre Excellence, Green Efficiency award 2008 Sponsored by Hewlett Packard Overall FST Award winner 2008 Sponsored by Verizon Business Awarded the Data Dynamics European Green Data Centre

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