Apple - Purchasing and Deploying New Apps

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1 Apple - Purchasing and Deploying New Apps These notes describe how you purchase and deploy apps to Apple Devices following the process below: Pages 1 & 2 Purchase the required Volume Licenses Action by Cardholder Page 3 Import the Licenses and tag appropriately Action by School Nominated Apple Staff Pages 4 & 5 Add the App and tag appropriately Action by School Nominated Apple Staff Purchasing Apps Note: If you are already logged in then you can skip to step 5 1. Launch Internet Explorer on the PC or Safari on a MAC 2. Enter the following URL in the address bar: https://volume.itunes.apple.com/gb/store (This is a secure website, the padlock can be seen to the right of the address bar) 3. This screen will be displayed: 4. Click the Sign In button eg 5. Enter your Volume Licensing Apple ID and Password 6. From the Volume Purchase Programme screen enter the full name of the App for which you wish to purchase licenses and click Search You can limit the search to the type of device by clicking the Media Type down arrow and selecting from: ios Apps ipads MAC Apps For use with MAC Desktops, MAC Mini s and MACBooks Books To purchase ibooks from the Apple Store Apple Purchasing and Deploying New Apps Page 1 of 5

2 7. The Apps containing the values entered in the Search Box will be displayed. Lots of App s have the same name so it is important that you choose the correct App. 8. Click the Icon/Link for the correct App 9. From the Purchase Details screen enter the quantity of Apps required. Remember: If you are purchasing more than 10 Apps, then it is worth purchasing 20 licenses as the cost per app is reduced by 50%, you get more Licenses for the same money. Note: Volume Licensing is not cumulative, you only get the discount each time you purchase and not based on previous purchases. 10. Click the Radio Button [o] for Managed Distribution 11. Click the Review Order button 12. The Order Summary will be displayed - check that this is correct and click the Place Order button 13. A screen will be displayed stating that you have placed your order. Click the Purchase History link to view the Order. Reviewing Purchase History From the purchase history screen you will be able to view order numbers, quantities and the total cost of the Apps. 1. From the Volume Purchase Programme screen click the down arrow next to where your user ID is displayed and select Purchase History Note: VAT is included in the price of the App when you select the quantity of licenses required. However when you navigate to the Purchase History the screen does not include VAT. Apple Purchasing and Deploying New Apps Page 2 of 5

3 Assigning Licenses to Users/iPads Prerequisites Your school cardholder must have purchased the Apps in the quantity you require. Devices must be enrolled, setup and tagged correctly in Meraki. Tagging the Apps 1. Launch Internet Explorer on the Desktop or Safari on the Mac and enter the following URL: 2. Click the Login link from the menu at the top of the screen 3. Log in to Meraki, by entering your address and password 4. From the left hand menu choose MDM VPP 5. Ensure that you select the correct school from the VPP Screen 6. Check to see if the Users tags column is displayed. If not from the Name of Apps bar (grey bar) click the + sign button to the right of the screen. Tick the User tags button. This will allow the tags column to be visible 7. To sort by a column click the name of the column in the grey bar 8. Click the Force sync now button 9. A warning message will appear click the OK button Licensing Apps 10. To the left of the apps, tick the boxes for the Apps that will have the same tag eg School-Class or Subject Tags. 11. Click the Edit Scope button 12. In the Add a tag: box enter the name of the tag. You should always start your tag with your School Code eg EDLS-XXXX where XXX is your Class, Subject, Key Stage or any group your have specified. 13. If your tag does not already exist click the Add option link. IMPORTANT: You need to inform the ICT Service Desk on the creation of any new Tag. There are a number of background steps that need to be completed by ICT. You will need to provide ICT with the Tag Name along with the ipad Names that will be associated with the group. This is for ownership purposes. 14. Click the Add button 15. Once complete click anywhere else on the screen Note: The following steps must always be completed last. If the App is not tagged with the relevant group then it will deploy to all ipads in the school. It is highly likely that you will not have enough licenses to cover all devices, causing annoying password prompts on each ipad. 16. Tick the box next to the app and click the down-arrow next to the Edit auto-management button. 17. Tick both boxes and click the Apply changes button Note: If any of the boxes are filled blue, click in the box to remove the blue, click the Apply Change button and then follow step You will notice that the Auto-managed column will now state Auto grant and revoke next to the App. Apple Purchasing and Deploying New Apps Page 3 of 5

4 Tagging Apps to Deploy to ipads Prior Consideration The School App List for Volume Licensing spreadsheet should be completed so that you already know the groups of ipads for the schools. All Apps will need to have a tag. If not Apps WILL deploy to ALL ipads in the School. It is highly likely that you will not have enough licenses to cover all devices, causing annoying password prompts on each ipad. Create a tag of XXX-NotInstalled if you are not yet ready to deploy your Apps! Apps should never be deployed to all devices as there are often some non-educational devices on the network eg. ipads used for the Citrus till system in the canteen. Every app should be tagged in some way. Paid Apps will not deploy to devices unless licenses have been granted. Annoying password prompts on each ipad will occur until this step is complete. IMPORTANT During this stage if an ipad requests you to enter a password then something has gone wrong. DO NOT ENTER THE PASSWORD ON THE ipad. Retrace the previous steps and complete all actions (refer to page 3) Adding an App for Deployment You only need to follow these steps if the app has not been added ready for deployment: 1. Launch Internet Explorer and type in the address 2. Click the Login link from the menu at the top of the screen 3. Log in to Meraki, by entering your address and password 4. From the Left-hand Quick Launch menu click MDM > Apps 5. From the Apps screen click the + Add New button (located screen-right) 6. From the drop-down choose ios app 7. From the Add an ios app change the country to Britain (UK) 8. Enter the name of the App in the box and press the Search button 9. To the right-hand side of the App click the Add button to select the App 10. The App will be added ready for deployment 11. In the App Management window click the drop-down from the Scope section and choose With any of the following tags 12. In the Tags to scope install box enter the name of the tag. You should always start your tag with your School Code eg EDLS-XXXX where XXX is your Class, Subject, Key Stage or any group your have specified. Apple Purchasing and Deploying New Apps Page 4 of 5

5 13. If the tag does not already exist, click the Add button that appears next to the tag IMPORTANT: You need to inform the ICT Service Desk on the creation of any new Tag. There are a number of background steps that need to be completed by ICT. You will need to provide ICT with the Tag Name along with the ipad Names that will be associated with the group. This is for ownership purposes. 14. For Paid apps, the Purchase Method box will show. The default is VPP App Assignment. If this is not displayed click the down arrow and select it. 15. Tick the box to Remove with MDM 16. Click the Save Changes button at the bottom of the screen 17. The App will be deployed to the group of ipads you have selected. 18. It is important to ensure that there are no missing apps on the ipads. There are two ways in which this can be achieved: a. Visual check on the ipads the same number of apps should be deployed to groups of ipads b. In Meraki You can add a column that shows missing apps for ipads: 19. It may be necessary to: i. Choose Monitor > Clients from the quick launch menu ii. Click the + sign to the right of the column headings. iii. Tick the box to select Missing Apps iv. Move the column to the right of Name. Left click and drag the column header to the desired location v. You can then sort the clients by the number of missing apps, by clicking on the Client column header a. Switch the ipads on and off. The ipad reconnecting to the network may be enough to download the app b. Click on the device in the Meraki client list: i. Scroll down the page to the Apps section ii. Open the Missing tab iii. Click the Install link next to each of the Apps and click OK for each App c. Remove the Apps from the ipad: i. Tap and hold the App Icon until they shake ii. Click the X iii. Then install the Missing apps by following the steps in 19b above Apple Purchasing and Deploying New Apps Page 5 of 5

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