Getting Started Guide

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1 BlackBerry Web Services For Microsoft.NET developers Version: 10.2 Getting Started Guide

2 Published: SWD

3 Contents 1 Overview: BlackBerry Enterprise Service Overview: BlackBerry Web Services System requirements: BlackBerry Web Services Configuring BlackBerry Enterprise Service 10 for development...10 Add the BlackBerry Enterprise Service 10 domain as a trusted authority Configuring a BlackBerry Device Service for development...11 Creating administrator accounts that your applications can use Configuring the Universal Device Service for development Creating administrator accounts that your applications can use Generating the client proxy files Generate the proxy files for the BWS and BWSUtil web services Configuring your development environment Create a project Import the BlackBerry Web Services proxy files to your project Using the BlackBerry Web Services API Reference...28 BlackBerry Web Services APIs...28 Impact of BWS APIs Unsupported APIs and classes BlackBerry Web Services APIs and administrative roles APIs and roles: BlackBerry Device Service APIs and roles: Universal Device Service Log files...45 Change the logging level for the BlackBerry Web Services for the BlackBerry Device Service Change the logging level for the BlackBerry Web Services for the Universal Device Service Sample applications Sample 1: Creating a user account Initializing and authenticating with the BlackBerry Web Services...48 Creating a user account...52 Sample 2: Methods for authenticating with the BlackBerry Web Services Code sample: Authenticating with the BlackBerry Web Services Related resources Glossary Provide feedback...72

4 13 Legal notice...73

5 Overview: BlackBerry Enterprise Service 10 Overview: BlackBerry Enterprise Service 10 1 BlackBerry Enterprise Service 10 is an enterprise solution that allows administrators to manage an organization s mobile devices. Whether employees are using devices that their organization provides, or their own personal devices, BlackBerry Enterprise Service 10 drives business forward by giving users a reliable and secure mobile connection to enterprise resources. BlackBerry Enterprise Service 10 consists of the following products: Product BlackBerry Device Service Universal Device Service BlackBerry Management Studio Description The BlackBerry Enterprise Service 10 component that allows administrators to manage users BlackBerry 10 smartphones and BlackBerry PlayBook tablets. Various server components manage the transfer of data to and from devices. s manage user accounts and devices using a web-based console called the BlackBerry Administration Service. The BlackBerry Enterprise Service 10 component that allows administrators to manage users ios devices and Android devices. Various server components manage the transfer of data to and from devices. s manage user accounts and devices using a web-based console called the Administration Console. A unified management console that connects with the BlackBerry Device Service, Universal Device Service, and supported versions of the BlackBerry Enterprise Server. BlackBerry Management Studio offers administrators a single access point for performing basic administrative tasks for any type of device, for example, creating and managing groups, managing device controls, and activating devices. s can perform more advanced administrative tasks using the BlackBerry Administration Service or the Administration Console. BlackBerry Enterprise Service 10 allows you to perform the following management tasks: Provision and activate devices to synchronize and other enterprise services Create groups to configure and manage multiple user accounts at once Manage multiple devices for each user Assign IT policies to control device permissions and functionality Assign software configurations to install, upgrade, and manage applications 5

6 Overview: BlackBerry Enterprise Service 10 Assign profiles to control how devices connect to the organization s network Manage the work data on devices while maintaining the integrity and privacy of personal data Monitor devices and review device statistics Manage a wide range of device features For more information about BlackBerry Enterprise Service 10, visit to read the product documentation. 6

7 Overview: BlackBerry Web Services Overview: BlackBerry Web Services 2 The BlackBerry Web Services are a collection of SOAP web services that you can use to create applications to manage your organization's BlackBerry Enterprise Service 10 domain. BlackBerry Enterprise Service 10 includes two instances of the BlackBerry Web Services: BlackBerry Web Services for the BlackBerry Device Service: These web services allow a custom application to perform management tasks for the BlackBerry Device Service, user accounts, and BlackBerry devices. BlackBerry Web Services for the Universal Device Service: These web services allow a custom application to perform management tasks for the Universal Device Service, user accounts, and ios and Android devices. You can use the BlackBerry Web Services to automate many of the tasks that administrators typically perform using the administration consoles. For example, you can create an application that automates the process of adding user accounts. The BlackBerry Web Services are installed automatically when you install BlackBerry Enterprise Service 10, and consist of two interfaces: BWS, which contains a single WSDL for all available methods, and BWSUtil, which is used to configure authentication credentials that applications use to access the BlackBerry Web Services. The BlackBerry Web Services use abstracted data objects, which allow your applications to be compatible with different versions of BlackBerry Enterprise Service 10. The BlackBerry Web Services emphasize compatibility, ease-of-use, and flexibility, giving you the option to build your applications using various development languages and web service frameworks. To use the BlackBerry Web Services, you should be proficient in one of the supported programming languages and in the use of common web services concepts such as XML, SOAP, and WSDL. You should be familiar with the configuration and administration of BlackBerry Enterprise Service 10, including the management of user accounts, groups, IT policies, software configurations, and security settings. For more information about BlackBerry Enterprise Service 10, visit to read the BlackBerry Enterprise Service 10 documentation. 7

8 System requirements: BlackBerry Web Services System requirements: BlackBerry Web Services 3 Verify that the following software is installed on the computer that you want to use to develop applications for the BlackBerry Web Services. If the BlackBerry Web Services requirements are different from the requirements for any of the third-party software listed below, it is a best practice to follow the recommended BlackBerry Web Services requirements. Item BlackBerry Enterprise Service 10 compatibility Requirement BlackBerry Enterprise Service 10 includes two instances of the BlackBerry Web Services: Operating system Windows XP or later BlackBerry Web Services for the BlackBerry Device Service BlackBerry Web Services for the Universal Device Service You can integrate your custom applications with either of the BlackBerry Web Services to perform managements tasks on the BlackBerry Device Service or the Universal Device Service. The two versions of the BlackBerry Web Services each support different sets of APIs. This guide and the corresponding API Reference documents specify which APIs each version supports. Software development kit (SDK) Windows SDK The Windows SDK includes all of the utilities that are required to work with web services. The setup application for Microsoft Visual Studio automatically installs the required version of the Windows SDK. Integrated development environment (IDE) Any of the following: Microsoft Visual Studio 2010 Microsoft Visual Studio 2008 Microsoft Visual Studio

9 System requirements: BlackBerry Web Services Item Web service framework Requirement Use the following web service framework to bind web service requests and to generate the required client proxy files: Microsoft.NET Framework 2.0 or later The setup application for Microsoft Visual Studio automatically installs the required version of the Microsoft.NET Framework. 9

10 Configuring BlackBerry Enterprise Service 10 for development Configuring BlackBerry Enterprise Service 10 for development 4 Before you develop applications to help you manage the BlackBerry Device Service and/or the Universal Device Service, you must complete the following configuration tasks so that your applications can access and use the BlackBerry Web Services. Add the BlackBerry Enterprise Service 10 domain as a trusted authority You must add the SSL certificate of the BlackBerry Enterprise Service 10 domain to the Trusted Root Certification Authorities certificate store on your development computer. When BlackBerry Enterprise Service 10 was installed, the setup application created a self-signed SSL certificate. The administrator can replace the self-signed certificate at any time with a trusted certificate that a CA signs. This SSL certificate is required so that your applications can authenticate with the BlackBerry Web Services for the BlackBerry Device Service and the BlackBerry Web Services for the Universal Device Service. Both types of the BlackBerry Web Services use the same SSL certificate, which you can obtain from the BlackBerry Administration Service. Note that the Universal Device Service administration console uses a different SSL certificate that your applications do not need to use. Microsoft Visual Studio can access the self-signed certificate in the certificate store that Internet Explorer uses. Before you begin: Use Internet Explorer 6.0 or later to perform this task. For information about adding certificates using other browsers or versions, see the help or documentation for the browser. 1. Run Internet Explorer as an administrator. 2. Browse to the login webpage for the BlackBerry Administration Service. The web address is <server_name>:<port>/webconsole/login, where <server_name> is the FQDN of the computer that hosts the BlackBerry Administration Service. The default port value is On the browser menu, click File > Properties. 10

11 Configuring BlackBerry Enterprise Service 10 for development 4. In the Properties window, click Certificates. 5. Click Install Certificate. 6. Click Next. 7. Select Place all certificates in the following store. Click Browse. 8. Click Trusted Root Certification Authorities. Click OK. 9. Click Next. 10. Click Finish. After you finish: Restart Internet Explorer and browse to the BlackBerry Administration Service login webpage again. The browser should not display any warnings about the security certificate. If you want to integrate applications with the BlackBerry Web Services for the BlackBerry Device Service, see Configuring a BlackBerry Device Service for development. If you want to integrate applications with the BlackBerry Web Services for the Universal Device Service, see Configuring the Universal Device Service for development. Configuring a BlackBerry Device Service for development Before you develop an application to work with the BlackBerry Web Services, you must perform the following tasks for each BlackBerry Device Service that you want to manage: Verify that your development computer has network access to the computers that host the BlackBerry Device Service components and the BlackBerry Administration Service. Create the administrator account that your application can use to manage the BlackBerry Device Service (or determine an existing account that your application can use). It is recommended that you install one or more instances of the BlackBerry Device Service to use specifically for testing and debugging your applications. Using a test environment can prevent accidental changes to your organization's production environment. The version of the test BlackBerry Device Service should match the version used in your production environment, to ensure that the features and functionality of the BlackBerry Web Services remain the same. When you are ready to implement your applications in your organization's production environment, consider using a trusted certificate that is signed by a certification authority. For more information about installing and configuring the BlackBerry Device Service, visit serverdocs to read the BlackBerry Enterprise Service 10 Installation Guide and the BlackBerry Device Service Advanced Administration Guide. 11

12 Configuring BlackBerry Enterprise Service 10 for development Creating administrator accounts that your applications can use When your application makes calls to the BlackBerry Web Services APIs, the application must use the login information of a BlackBerry Administration Service administrator account to authenticate with the BlackBerry Administration Service and authorize its use of the API. You can create a new administrator account that is reserved specifically for your custom applications, or you can use an existing account. Determine the administrative tasks that you want your application to perform, and identify the BlackBerry Web Services APIs that you want your application to use. For more information about the available APIs, see Using the BlackBerry Web Services API Reference and BlackBerry Web Services APIs. See APIs and roles: BlackBerry Device Service and Administrative roles for the BlackBerry Device Service to identify the appropriate role for the administrator account that your application will use. For example, if you want your application to create user accounts, the application needs to use an administrator account that has a role with the Create a user permission. Select a predefined role with the required permissions, or create and assign a custom role. For the security and stability of your domain, it is a best practice to use a role that is limited to the required permissions. As you develop and test your application, you can modify the role as necessary. Create a BlackBerry Administration Service administrator account Follow these steps if you want to create a new administrator account that your application can use to complete management tasks on the BlackBerry Device Service. Before you begin: Ask your organization's BlackBerry Administration Service administrator to perform this task, or ask for access to an administrator account that you can use to perform this task. 1. Log in to the BlackBerry Administration Service using an administrator account that has a role with the Create an administrator user permission (for example, the Security role). 2. On the BlackBerry solution management menu, expand user. 3. Click Create an administrator user. 4. In the Display name field, type a display name for the administrator account. 5. In the Authentication type drop-down list, select the type of authentication that you want the administrator account to use. 6. Specify the login information for the administrator account. 7. In the password field, type the password of the administrator account that you used to log in to the BlackBerry Administration Service. 8. In the Role drop-down list, click the role that you want to assign to the administrator account. For more information about the permissions that are associated with predefined roles, see Administrative roles for the BlackBerry Device Service. 9. Click Create an administrator user. 12

13 Configuring BlackBerry Enterprise Service 10 for development After you finish: If necessary, create a custom role and assign the custom role to the administrator account. Administrative roles for the BlackBerry Device Service The BlackBerry Device Service includes preconfigured administrative roles that you can assign to administrator accounts. Each role is designed for a different type of administrator, and grants different permissions to manage and make changes to the BlackBerry Device Service, user accounts, and BlackBerry devices. The table below details the permissions that are associated with each role. To meet the needs of your organization's environment, you can change the permissions that are associated with the preconfigured roles, or you can create custom roles. For more information about how to change or create roles, visit to read the BlackBerry Device Service Advanced Administration Guide. Permission name Security Enterprise Senior Helpdesk Junior Helpdesk Server Only User Only User and device group Create a group Delete a group View a group Edit a group Create a user Delete a user View a user Edit a user View a device Edit a device View device activation settings Edit device activation settings Create an IT policy Delete an IT policy View an IT policy 13

14 Configuring BlackBerry Enterprise Service 10 for development Permission name Security Enterprise Senior Helpdesk Junior Helpdesk Server Only User Only Edit an IT policy Import an IT policy Export an IT policy Resend data to devices Create a software configuration View a software configuration Edit a software configuration Delete a software configuration Create an application View an application Edit an application Delete an application Create an administrator user Add or remove to user configuration Import or export users Import user updates Assign the current device to a user Delete all device data and remove device 14

15 Configuring BlackBerry Enterprise Service 10 for development Permission name Delete only the organization data and remove device View associated BlackBerry Device Service Override associated BlackBerry Device Service Create a company directory connection Delete a company directory connection View a company directory connection Edit a company directory connection View user authentication Edit user authentication Security Enterprise Senior Helpdesk Junior Helpdesk Server Only User Only Create an profile Delete an profile View an profile Edit an profile Create a SCEP profile Delete a SCEP profile View a SCEP profile Edit a SCEP profile Create a proxy profile 15

16 Configuring BlackBerry Enterprise Service 10 for development Permission name Security Enterprise Senior Helpdesk Junior Helpdesk Server Only User Only Delete a proxy profile View a proxy profile Edit a proxy profile View enterprise authentication Import an enterprise authentication file Remove enterprise authentication file View device backup encryption keys Edit device backup encryption keys View compliance rules Edit compliance rules View certificate retrieval settings Edit certificate retrieval settings Specify an activation password Generate an activation Import new users Topology group View a server Edit a server 16

17 Configuring BlackBerry Enterprise Service 10 for development Permission name Security Enterprise Senior Helpdesk Junior Helpdesk Server Only User Only View a component Edit a component View an instance Edit an instance Change the status of an instance Edit an instance relationship View a job Edit a job View default distribution settings for a job Edit default distribution settings for a job Manage deployment job tasks Change the status of a job task Delete an instance Edit license keys View license keys View reconciliation event status View SMTP configuration Edit SMTP configuration 17

18 Configuring BlackBerry Enterprise Service 10 for development Permission name View BlackBerry Enterprise Service 10 license information Edit BlackBerry Enterprise Service 10 license information View an organization notice Security Enterprise Senior Helpdesk Junior Helpdesk Server Only User Only Edit an organization notice View wireless service plan Edit wireless service plan View rules for the BlackBerry MDS Connection Service BlackBerry Administration Service setup group Create a role Delete a role View a role Edit a role Add or remove a role View BlackBerry Administration Service software management Edit BlackBerry Administration Service software management 18

19 Configuring BlackBerry Enterprise Service 10 for development Permission name Import or export groups within roles View BlackBerry Administration Service certificate management Edit BlackBerry Administration Service certificate management Security Enterprise Senior Helpdesk Junior Helpdesk Server Only User Only Organizations group View an organization Edit an organization Create a role If the predefined administrative roles do not meet your requirements, you can create a new role that you can assign to BlackBerry Administration Service administrator accounts. When you create a new role, by default, all of the permissions are turned off. Before you begin: Ask your organization's BlackBerry Administration Service administrator to perform this task, or ask for access to an administrator account that you can use to perform this task. 1. Log in to the BlackBerry Administration Service using an administrator account that has the required permissions to create and change roles (for example, the Security role). 2. On the BlackBerry solution management menu, expand Role. 3. Click Create a role. 4. Type a name and description for the role. 5. Click Save. 6. In the Role information section, click the name of the role. 7. Click Edit role. 8. On the appropriate tabs, configure the permissions that you want to assign to the role. 9. Click Save all. After you finish: Assign the role to an administrator account. 19

20 Configuring BlackBerry Enterprise Service 10 for development Create a role by copying an existing role If the predefined administrative roles do not meet your requirements, you can copy an existing role and modify it as required. You can then assign the new role to BlackBerry Administration Service administrator accounts. Before you begin: Ask your organization's BlackBerry Administration Service administrator to perform this task, or ask for access to an administrator account that you can use to perform this task. 1. Log in to the BlackBerry Administration Service using an administrator account that has the required permissions to create and change roles (for example, the Security role). 2. On the BlackBerry solution management menu, expand Role. 3. Click Manage roles. 4. Click the role that you want to copy. 5. Click Copy role. 6. Type a name and description for the role. 7. Click Copy role. 8. In the Role information section, click the name of the role. 9. Click Edit role. 10. On the appropriate tabs, configure the permissions that you want to assign to the role. 11. Click Save all. After you finish: Assign the role to an administrator account. Change the roles that are assigned to an administrator account Before you begin: Ask your organization's BlackBerry Administration Service administrator to perform this task, or ask for access to an administrator account that you can use to perform this task. 1. Log in to the BlackBerry Administration Service using an administrator account that has the required permissions to assign and remove roles (for example, the Security role). 2. On the BlackBerry solution management menu, expand user. 3. Click Manage users. 4. Search for the administrator account and click the display name. 5. Click Edit user. 6. On the Roles tab, in the Available roles list, click the roles that you want to assign to the administrator account. 7. Click Add. 8. In the Current roles list, click the roles that you want to remove. 9. Click Remove. 20

21 Configuring BlackBerry Enterprise Service 10 for development 10. Click Save all. Configuring the Universal Device Service for development Before you develop an application to work with the BlackBerry Web Services, you must perform the following tasks for each Universal Device Service that you want to manage: Verify that your development computer has network access to the computers that host the Universal Device Service components and the BlackBerry Web Services component. Create the administrator account that your application can use to manage the Universal Device Service (or determine an existing account that your application can use). It is recommended that you install one or more instances of the Universal Device Service to use specifically for testing and debugging your applications. Using a test environment can prevent accidental changes to your organization's production environment. The version of the test Universal Device Service should match the version used in your production environment, to ensure that the features and functionality of the BlackBerry Web Services remain the same. When you are ready to implement your applications in your organization's production environment, consider using a trusted certificate that is signed by a certification authority. For more information about installing and configuring the Universal Device Service, visit serverdocs to read the BlackBerry Enterprise Service 10 Installation Guide and the Universal Device Service Advanced Administration Guide. Creating administrator accounts that your applications can use When your application makes calls to the BlackBerry Web Services APIs, the application must use the login information of a Universal Device Service administrator account to authenticate with the BlackBerry Web Services component and authorize its use of the API. You can create a new administrator account that is reserved specifically for your custom applications, or you can use an existing account. Determine the administrative tasks that you want your application to perform, and identify the BlackBerry Web Services APIs that you want your application to use. For more information about the available APIs, see Using the BlackBerry Web Services API Reference and BlackBerry Web Services APIs. See APIs and roles: Universal Device Service and Administrative roles for the Universal Device Service to identify the appropriate role for the administrator account that your application will use. For example, if you want your application to create user accounts, the application needs to use an administrator account that has a role with the Create a user permission. 21

22 Configuring BlackBerry Enterprise Service 10 for development Create a Universal Device Service administrator account Follow these steps if you want to create a new administrator account that your application can use to complete management tasks on the Universal Device Service. Before you begin: Ask your organization's Universal Device Service administrator to perform this task, or ask for access to an administrator account with the Security role that you can use to perform this task. 1. Log in to the Administration Console. 2. In the left pane, beside s, click the + icon. 3. In the Add a user window, perform one of the following tasks: Task Add an administrator account from the company directory. Create an administrator account in your local directory. Steps 1. On the Directory tab, search for an administrator account. 2. In the Name list, select the administrator account. 3. If you want to add the administrator account to a group, in the Group membership drop-down list, click a group. 4. To specify if this administrator will use a work or personal device, in the Device ownership drop-down list, click the appropriate option. 5. Verify that the account check box is selected. 6. In the role drop-down list, click the role that you want to assign. 1. On the Local tab, specify the administrator details. 2. If you want to add the administrator account to a group, in the Group membership drop-down list, click a group. 3. To specify if this administrator will use a work or personal device, in the Device ownership drop-down list, click the appropriate option. 4. Verify that the account check box is selected. 5. Type a password. 6. In the role drop-down list, click the role that you want to assign. 4. In the Device Activation section, perform one of the following actions: If you do not want to assign a device to the administrator account, clear the Enable new device activations check box. If you want to assign a device to the administrator account, verify that the Enable new device activations check box is selected. Specify the device activation settings. 5. Click Save. 22

23 Configuring BlackBerry Enterprise Service 10 for development Administrative roles for the Universal Device Service The Universal Device Service includes preconfigured administrative roles that you can assign to administrator accounts. Each role is designed for a different type of administrator, and grants different permissions to manage and make changes to the Universal Device Service, user accounts, and ios and Android devices. The table below details the permissions that are associated with each role. You cannot create custom roles or change the permissions for the preconfigured roles. For more information about creating administrator accounts and assigning roles, visit to read the Universal Device Service Advanced Administration Guide. Permission Security role Enterprise role Senior Helpdesk role Junior Helpdesk role Create a group Delete a group View a group Edit a group Add user to a group Create a user Delete a user View a user Edit a user Assign an administrative role View a device Edit a device Specify device ownership Specify an activation password Generate an activation View device activation settings Edit device activation settings Create an IT policy 23

24 Configuring BlackBerry Enterprise Service 10 for development Permission Security role Enterprise role Delete an IT policy Senior Helpdesk role Junior Helpdesk role View an IT policy Edit an IT policy Assign an IT policy or a profile to a user Create a software configuration View a software configuration Edit a software configuration Delete a software configuration Create an application definition View an application Edit an application Delete an application Assign a software configuration to a user Delete all device data and remove device Delete only the organization data and remove device Change the role that is assigned to an administrator account Before you begin: Ask your organization's Universal Device Service administrator to perform this task, or ask for access to an administrator account with the Security role that you can use to perform this task. 1. Log in to the Administration Console. 2. Search for and select the administrator account that you want to change. 3. Click the edit icon. 4. In the role drop-down list, click the role that you want to assign to the administrator account. 5. Click Save. 24

25 Generating the client proxy files Generating the client proxy files 5 The BlackBerry Web Services use WSDL files to describe the classes that they expose. To integrate your applications with the BlackBerry Web Services, you must use a proxy generator to generate the client proxy files for the BWS and BWSUtil interfaces. The BWS and BWSUtil proxy files must be stored together in a single source file as a combined set of proxy classes. Each release of the BlackBerry Web Services introduces new features and functionality, improvements to existing features, and bug fixes. It is a best practice to generate and use a new set of proxy files whenever your organization implements a new version of BlackBerry Enterprise Service 10, so that your application can leverage the most recent improvements and fixes for the BlackBerry Web Services. Generate the proxy files for the BWS and BWSUtil web services Complete the following steps to generate the proxy files for the BlackBerry Web Services. To avoid duplication type compiler errors, merge all of the generated proxy files for the BWS and BWSUtil web services into a single proxy file. If you want to use both types of the BlackBerry Web Services (BlackBerry Device Service and Universal Device Service), generate and store the proxy files for each separately. Before you begin: Create a folder to store the merged proxy file (for example, C:\Temp\BWS_BDS\proxy). 1. Run the command prompt as an administrator. 2. Type cd <file_path>, where <file_path> is the path of the bin folder for your Microsoft SDKs. For example: cd C:\Program Files\Microsoft SDKs\Windows\v7.0A\bin 3. Press ENTER. 4. Type wsdl /sharetypes /o:<proxy_path>\bwsservice.cs and the appropriate values for the BlackBerry Web Services type: 25

26 Generating the client proxy files Type Values BlackBerry Device Service For <proxy_path>, the path of the proxy files folder. For <server_name>, the FQDN of the computer that hosts the BlackBerry Administration Service. For <port>, the BlackBerry Administration Service port (default 38443). Universal Device Service For <proxy_path>, the path of the proxy files folder. For <server_name>, the FQDN of the computer that hosts the BlackBerry Web Services component. For <port>, the BlackBerry Web Services port (default 18082). For example: wsdl /sharetypes /o:c:\temp\bws_bds\bwsservice.cs bds_server1.test.rim.net:38443/enterprise/admin/ws?wsdl bds_server1.test.rim.net:38443/enterprise/admin/util/ws?wsdl wsdl /sharetypes /o:c:\temp\bws_uds\bwsservice.cs uds_server1.test.rim.net:18082/enterprise/admin/ws?wsdl uds_server1.test.rim.net:18082/enterprise/admin/util/ws?wsdl 5. Press ENTER. After you finish: New versions of the BlackBerry Web Services are included with each release of BlackBerry Enterprise Service 10. If your organization's administrator upgrades BlackBerry Enterprise Service 10, repeat the steps above to generate an updated set of proxy files. You can add the new proxy files to a different file path and configure your development environment to use the new proxy files, or you can add the proxy files to the same file path to overwrite the previous set of proxy files. 26

27 Configuring your development environment Configuring your development environment 6 This section describes how to configure your development environment so that you can integrate your applications with the BlackBerry Web Services. Create a project 1. In Microsoft Visual Studio, on the File menu, click New > Project. 2. In the New Project dialog box, select the Visual C# project type and the Console Application template. 3. In the Name field, type a name for the project. 4. Click OK. Import the BlackBerry Web Services proxy files to your project Import the proxy files for the BWS and BWSUtil web services to make them available for use in your applications. 1. In Microsoft Visual Studio, in the Solution Explorer pane, right-click the project and click Add > Existing Item. 2. Navigate to the proxy file that you generated (for example, C:\Temp\BWS\BWSService.cs). 3. Click Add. 27

28 Using the BlackBerry Web Services API Reference Using the BlackBerry Web Services API Reference 7 You can find the following API References at BlackBerry Web Services for the BlackBerry Device Service API Reference BlackBerry Web Services for the Universal Device Service API Reference Each API reference describes the interfaces, classes, methods, and data types of the BlackBerry Web Services, and describes which APIs and classes are supported by the BlackBerry Device Service or the Universal Device Service. Navigate to the BWS and BWSUtil pages to view the details for each API. The API reference also includes UML diagrams that illustrate the inheritance model used by all elements of the APIs, as well as code samples that demonstrate how to use each API. The code samples in the API reference are written in Java, not Microsoft Visual C#, but are similar enough to Microsoft Visual C# to still prove useful. BlackBerry Web Services APIs The BlackBerry Web Services include the following APIs. The table indicates which APIs are supported by the BlackBerry Device Service and which APIs are supported by the Universal Device Service. Interface BWS API Description BWS for BDS BWS for UDS assigngroupstogroup assignswconfigstogroup Assign one or more groups to another group in the BlackBerry Enterprise Service 10 domain. Assign one or more software configurations to a group in the domain. Software configurations are used to install, remove, and manage applications on devices. 28

29 Using the BlackBerry Web Services API Reference API Description BWS for BDS BWS for UDS assignswconfigstouser Assign one or more software configurations to a user. Software configurations are used to install, remove, and manage applications on devices. assignuserstogroup Assign users to a group in the domain. assignvpnconfigstogroup Assign one or more VPN profiles to a group. VPN profiles enable VPN connections for applications on devices. assignwlanconfigstogroup Assign one or more Wi-Fi profiles to a group. Wi-Fi profiles enable a connection between devices and your organization s Wi-Fi networks. cleargroupsitpolicy Remove the IT policy for one or more groups in the domain. IT policies are used to configure user permissions and security settings on devices. clearusersitpolicy Remove the IT policy for one or more users. If you do not assign a different IT policy to the users, the administration service applies the Default IT policy. IT policies are used to configure user permissions and security settings on devices. creategroups Create one or more groups in the domain. createuser profiles Assign an profile to a user and define settings for the user. profiles specify how devices connect to your organization's messaging server and synchronize messages and organizer data using Microsoft ActiveSync. createusers Create one or more users. deletegroups Delete one or more groups from the domain. Deleting a group does not delete the users that are members of the group. deleteuser profiles Remove one or more profiles from a user. profiles specify how devices connect to your organization's messaging server and synchronize messages and organizer data using Microsoft ActiveSync. deleteusers Delete one or more users from the domain. 29

30 Using the BlackBerry Web Services API Reference API Description BWS for BDS BWS for UDS echo Test connectivity and authentication with the administration service. getbeshapools Look up high availability pools in the domain. getcapabilitydefinitions Retrieve the permissions that are associated with administrative roles. getdevicesdetail Retrieve detailed information for one or more devices. get profiles Look up profiles that are available in the administration service. profiles specify how devices connect to your organization's messaging server and synchronize messages and organizer data using Microsoft ActiveSync. getgroups Look up groups in the domain. getgroupsdetail Retrieve detailed information about groups in the domain, including parent and child groups, users that are members, and the configuration settings that are assigned to the groups. getitpolicies Look up IT policies that are available in the domain. IT policies are used to configure user permissions and security settings on devices. getmailstoreusers Search for users in your organization's external user directory. getpolicyruledefinitions Retrieve information about the configuration of policy rules. Policies are used to configure user permissions and security settings on devices. IT policies, Wi-Fi profiles, and VPN profiles are all classified as policies. getroles Look up the administrative roles that are available in the administration service. Administrative roles are assigned to administrator accounts to control what the user can do in the administration service. getrolesdetail Retrieve detailed information about the administrative roles that are available in the administration service, including permissions data. 30

31 Using the BlackBerry Web Services API Reference API Description BWS for BDS BWS for UDS getservers Look up server instances in the domain. getserversdetail Retrieve detailed information about the server instances in the domain, including the host name, status, and services. getswconfigapplications Search for applications that administrators have made available to distribute to devices. getswconfigs Look up the software configurations that are available in the domain. Software configurations are used to install, remove, and manage applications on devices. getsysteminfo Retrieve property information about the domain, such as the version of the BlackBerry Web Services, the version of the server software, or the UID of the currently authenticated user. getuseractivations Search for information about device activations in the domain. getusers Search for users in the domain. getusersdetail Retrieve detailed information about users in the domain, including accounts, groups, administrative roles, device information, and configuration settings. getusersreconciledapplications Retrieve a list of the applications that are installed on one or more users' devices. getvpnconfigs Look up VPN profiles that are available in the domain. VPN profiles enable VPN connections for applications on devices. getwlanconfigs Look up Wi-Fi profiles that are available in the domain. Wi-Fi profiles enable a connection between devices and an organization s Wi-Fi networks. setdeviceslock Lock one or more ios or Android devices. setdevicesownerinfo Set the owner information to display on one or more devices. 31

32 Using the BlackBerry Web Services API Reference API Description BWS for BDS BWS for UDS setdevicespassword Lock and set a new password for one or more devices. setdeviceswipe Delete all device data, or work data only, from one or more devices. You also have the option to remove devices from the domain without deleting any device data. setdevicesworkspacestate Set the state of the work space for one or more ios or Android devices. setgroupsitpolicy Assign an IT policy to one or more groups, or remove an IT policy from one or more groups. IT policies are used to configure user permissions and security settings on devices. setusersactivationpassword Set or clear the activation password for one or more users. setusersitpolicy Assign an IT policy to one or more users, or remove an IT policy from one or more users. IT policies are used to configure user permissions and security settings on devices. If you remove an IT policy and do not assign a different IT policy to a user, the administration service applies the Default IT policy. setusersresenditpolicy Resend an IT policy to one or more users. IT policies are used to configure user permissions and security settings on devices. setusersresendreconciledapplica tions Resend applications to the devices of one or more users. setusersserver Associate one or more users with a different server in the domain. unassigngroupsfromgroup Remove one or more groups from another group in the domain. unassignswconfigsfromgroup Remove one or more software configurations from a group in the domain. unassignswconfigsfromuser Remove one or more software configurations from a user. Software configurations are used to install, remove, and manage applications on devices. 32

33 Using the BlackBerry Web Services API Reference API Description BWS for BDS BWS for UDS unassignusersfromgroup Remove one or more users from a group in the domain. unassignvpnconfigsfromgroup Remove one or more VPN profiles from a group. VPN profiles enable VPN connections for applications on devices. unassignwlanconfigsfromgroup Remove one or more Wi-Fi profiles from a group. Wi-Fi profiles enable a connection between devices and an organization s Wi-Fi networks. Interface BWSUtil API Description BWS for BDS BWS for UDS getauthenticators Retrieve a list of the types of authentication that administrators can use to access the administration service. getencodedusername Retrieve and encode the login information that is used to access the administration service. getlocales Retrieve a list of the locales that the server supports. Impact of BWS APIs Actions that the BWS APIs perform can be immediate or queued. Interface BWS API Impact Description assigngroupstogroup Queued Group settings are queued to be delivered to devices. The assignment to the group is immediate. assignswconfigstogroup Queued Software configurations are queued to be delivered to devices. The assignment to the group is immediate. assignswconfigstouser Queued Software configurations are queued to be delivered to devices. assignuserstogroup Queued Group settings are queued to be delivered to devices. The assignment to the group is immediate. 33

34 Using the BlackBerry Web Services API Reference API Impact Description assignvpnconfigstogroup Queued VPN profiles are queued to be delivered to devices. The assignment to the group is immediate. assignwlanconfigstogroup Queued Wi-Fi profiles are queued to be delivered to devices. The assignment to the group is immediate. cleargroupsitpolicy Queued The IT policy is queued to be removed from devices. The removal from the group is immediate. clearusersitpolicy Queued The IT policy is queued to be removed from devices. creategroups Immediate createuser profiles Queued profiles are queued to be delivered to devices. createusers Immediate deletegroups Queued Group settings are queued to be removed from devices. The removal from the group is immediate. deleteuser profiles Queued profiles are queued to be removed from devices. deleteusers Queued Device associations are queued to be removed from user accounts. echo Immediate getbeshapools Immediate getcapabilitydefinitions Immediate getdevicesdetail Immediate get profiles Immediate getgroups Immediate getgroupsdetail Immediate getitpolicies Immediate getmailstoreusers Immediate getpolicyruledefinitions Immediate getroles Immediate getrolesdetail Immediate 34

35 Using the BlackBerry Web Services API Reference API Impact Description getservers Immediate getserversdetail Immediate getswconfigapplications Immediate getswconfigs Immediate getsysteminfo Immediate getuseractivations Immediate getusers Immediate getusersdetail Immediate getusersreconciledapplications Immediate getvpnconfigs Immediate getwlanconfigs Immediate setdeviceslock Queued The lock setting is queued to be delivered to devices. setdevicesownerinfo Queued The owner information is queued to be delivered to devices. setdevicespassword Queued The password and lock settings are queued to be delivered to devices. setdeviceswipe Immediate or Queued If the forcedeletedevice parameter is set to false, the wipe command is queued to be delivered to devices. If forcedeletedevice is set to true, the impact is immediate. setdevicesworkspacestate Queued The work space setting is queued to be delivered to devices. setgroupsitpolicy Queued The IT policy is queued to be assigned to or removed from devices. The assignment to a group, or the removal from a group, is immediate. setusersactivationpassword Queued The activation password is queued to be delivered to devices. An message with the activation password is sent to users. setusersitpolicy Queued The IT policy is queued to be delivered to devices. setusersresenditpolicy Queued The IT policy is queued to be delivered to devices. 35

36 Using the BlackBerry Web Services API Reference API Impact Description setusersresendreconciledapplicat ions Queued Applications are queued to be sent to devices. setusersserver Queued The server assignment is queued when the user has no other tasks. unassigngroupsfromgroup Queued Group settings are queued to be removed from devices. The removal from the group is immediate. unassignswconfigsfromgroup Queued Software configurations are queued to be removed from devices. The removal from the group is immediate. unassignswconfigsfromuser Queued Software configurations are queued to be removed from devices. unassignusersfromgroup Queued Group settings are queued to be removed from devices. The removal from the group is immediate. unassignvpnconfigsfromgroup Queued VPN profiles are queued to be removed from devices. The removal from the group is immediate. unassignwlanconfigsfromgroup Queued Wi-Fi profiles are queued to be removed from devices. The removal from the group is immediate. Interface BWSUtil API Impact Description getauthenticators Immediate getencodedusername Immediate getlocales Immediate Unsupported APIs and classes Unsupported APIs The following APIs are included for backward compatibility with previous releases (BlackBerry Enterprise Server and 5.0.4). They are not supported by the BlackBerry Device Service or the Universal Device Service: BWS.deleteUsers Stats 36

37 Using the BlackBerry Web Services API Reference BWS.getDeviceOSBundles BWS.getReportData BWS.setDevices Redirection BWS.setDevicesSyncCalendar BWS.setGroupsSendMessage BWS.setUsersAutoSignature BWS.setUsers FilterRules BWS.setUsersFolderRedirection BWS.setUsersPIMSyncConfigs BWS.setUsersResendServiceBooks BWS.setUsersSendMessage Unsupported classes The BlackBerry Device Service supports a different set of APIs and classes than the Universal Device Service. For detailed information about the classes supported by each product, visit to see the BlackBerry Web Services for the BlackBerry Device Service API Reference and the BlackBerry Web Services for the Universal Device Service API Reference. The following classes are included for backward compatibility with previous releases (BlackBerry Enterprise Server and 5.0.4). They are not supported by the BlackBerry Device Service or the Universal Device Service: AccountConfiguration BESSettings DeviceOSBundle DeviceOSBundleConfiguration DeviceOSBundleDispositionType DeviceOSBundleOriginatorType DeviceOSBundleSupportType DeviceOSConfiguration ContactDatabase ContactFolderTree Filter FilterActionType FilterForwardMethodType FilterImportanceType FilterRecipientType 37

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