Vendor Questions regarding Valley Transit District RFP No. 017 Demand Response System Management Software Solution and Mobile Data Computers

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Vendor Questions regarding Valley Transit District RFP No. 017 Demand Response System Management Software Solution and Mobile Data Computers"

Transcription

1 RESPONSES TO: 1 Vendor Questions regarding Valley Transit District RFP No. 017 Demand Response System Management Software Solution and Mobile Data Computers Vendor #1 1. Will VTD provide a list of firms who have received the RFP? Not at this time. VTD is not aware of all parties who have received this RFP. 2. When can we expect the answers to submitted questions to be provided? N/A 3. What is the budget available for this procurement? $85, is available for this procurement. Additional funds for hardware items may be available. 4. What factors will determine if VTD purchases a MDC system as part of this procurement? A MDC system is an important part of this procurement however; overall cost is a determining factor. 5. Should VTD elect to not implement the MDC system as part of the initial deployment, will the option to purchase the proposed system be included in the procurement contract? Yes 6. Please confirm if VTD is looking for a hosted MDC system or if VTD is interested in having the system installed on-site? VTD would like to explore both options and select the options that best suits VTD s budget and needs. 7. Section 2.1, Optional Components (1) page 12: Should the option of the (5) year prepaid support costs for the Mobile Data Computer system also be provided? Yes 8. Section page 21: Will the VTD be responsible for any monthly wireless communications for the MDC system? Yes 9. Section page 21: Installation and Implementation a. Please provide contact information for the company that currently supports and/or provides VTD s existing radio / telecommunication services for the agency.

2 b. What is the minimum and maximum number of vehicles available for installations per day? All vehicles will be available after service hours from 6pm to 6am. 2 to 4 vehicles could possibly be available for installation during service hours (depending on time of day) from 6am to 6pm and be swapped out after installation. VTD would also like to explore the option of having our in- house maintenance technician trained on how to install hardware/mdc units. c. Where is the location that the in-vehicle equipment installations will take place? During what hours will vehicles be available for installation? VTD garage, 41 Main Street, Derby, CT Section 3.0 Functional Requirements, page 22. This section stipulates that Systems are expected to be installed and integrated at Valley Transit District offices while Section 2.1 and Attachment, Pricing Form refer to Software hosting. Is VTD expecting the software to be installed at VTD offices or hosted by the vendor? VTD request that both pricing options be available and asks vendors to recommend the best course of action for VTD. 11. Section Automated Vehicle Location page 26: a. Does VTD have a preferred cellular network? No b. Should the proposed MDC wireless data communication system support an network? If so what is the make/model of VTD s WLAN access points? VTD does not have a wireless data communications system at this time. 12. Section In-Vehicle Hardware Specifications page 26: a. How many training/spare MDC units does VTD require? VTD does not require a spare MDC unit at this time but requests that vendors recommend current industry standards of transit agencies of similar size regarding spare MDC units. 13. Section 3.2.2: Accessories, 2 nd bullet point, page 27: Calls for Cabling for connections to the applicable on-board radio/data modem equipment, power and any desired peripherals. a. Does VTD intend to use its current two-way radio system to support the systems data communications requirements? If yes, then please confirm: VTD has a two-way radio system currently in place for communications. However VTD requests optional pricing for both the existing two-way radio system and a wireless carrier. i. Is it a conventional radio data network or a trunking network? 2

3 3 ii. Which frequencies are licensed for data and can be dedicated for data only? iii. Are these frequencies licensed such that continuous data (100% duty cycle) can be transmitted on them? iv. Are the frequencies to be used for data communication exclusively licensed and used by VTD? v. Is there voice sharing or co-users on the channels to be used for data? vi. If there are multiple frequencies/channels, are they used for coverage or capacity? vii. If multiple towers are used, is automatic channel switching required? viii. ix. Will VDT be providing the installation of the radio tie line (between tower and office) through your current telecom vendor if one is required by the proposed solution? N/A Please provide a complete inventory of all radio hardware including makes, models and software versions in your base station radio/repeaters and mobile radios. 14 Motorola CDM 750 radios, 1 Motorola Radius M1225 (base station in dispatch), Repeater information not available at this time. See communication contact (question Xii) for detailed repeater and tower info. x. What service manuals and documentation are you able to release about your system? See attached radio information sheet. Attachment #2 xi. Please provide a detailed diagram of your radio/data infrastructure including base station and tower locations, telco, LAN and firewall connections. Attachment # 1 xii. Is there a local source or contact familiar with your radio system that Mentor can contact for further details?

4 Rich Kemp, Utility Communications 920 Sherman Ave. Hamden, CT (203) b. What desired peripherals does VTD want to integrate with the MDC system. 14. Attachment A: VTD Pricing Form. Since the MDC system is an optional component how does VTD wish pricing for the professional services [labor and expenses] required for the installation, integration and training for the wireless communications middleware and MDC systems to be presented? VTD wishes to have one vendor present all optional pricing. Multiple pricing options to include quotes for dispatch/scheduling software including installation, training and maintenance. Additional quotes for optional items such as MDC/MDT and/or smart phone technology with installation, maintenance and training is also requested. 15. Attachment A: VTD Pricing Form. Please identify what costs VTD wants to have detailed under Maintenance ((five years maintenance agreement) and Maintenance (annual maintenance). VTD requires a 5 year maintenance contract on the Scheduling/Dispatch software and requires a1 year contract with the option of 4 additional years regarding MDC software maintenance. 16. Attachment A: VTD Pricing Form How does VTD to have MDC hardware support pricing and MDC software support pricing broken out and presented. VTD requests that MDC hardware and software be priced as a total optional package. As an optional cost separate from scheduling and dispatch software supplied from one point of contact vendor. Please see section page 12, 2.2 under vendor requirements. 4 Vendor #2 1. Page 12 of the RFP Optional Hosting Please clarify what hosting is meant in this context? Since VTD is a smaller size Para-Transit operation it does not have an internal IT department, therefore optional pricing regarding the hosting of data on site and off site is requested. Web based service is a possible option.

5 2. Regarding Hosting - what exactly are you requesting that be Hosted? Provide all necessary hosting of all software solution components including data. Hosting pricing must be provided on an annual basis for 5 years Passenger Ford Vans - please provide and help us understand what type of Ford Model and Type of Van (Mfg) it is. Also any on vehicle equipment now such as MDT s fareboxes, Vehicle Network, etc. Please see equipment list in RFP under scope of work Ford E passenger cutaways.vtd currently utilizes fareboxes manufactured by Main Fare Box Model #R991. VTD does not have a vehicle network. 4. What type of communications systems is in place? Do you have a radio network i.e.: public network, your own network, frequencies, bandwidths, any information would be appreciated. Please see attached radio communication information sheet Attachment # 1 and #2. 5. Fareboxes - do you currently have fareboxes if so what manufacture, model, etc. VTD currently utilizes fareboxes manufactured by Main Fare Box Model #R What type of scheduling software are you currently using? Please provide information on your current dispatch operations. Valley Transit District is a Microsoft shop running on HP Compaq computers. The standard Desktop OS for Valley Transit District is Windows XP. The current server is a workstation running Microsoft Small Business Server The District currently uses Intransit 4 as its scheduling dispatch software and is a Microsoft Access based program. This software was purchased by the District in VTD is considering upgrading its existing server in the near future. 5 Vendor #3 1) Please confirm how many trips are booked on a daily basis through the paratransit service? As stated in the RFP, The District provides approximately 400 passenger trips per day of which sixty percent are subscription/standing order trips.

6 6 2) How many concurrent users will there be of the future ASP Paratransit Scheduling Software system, (what we mean by concurrent users is how many reservationists, schedulers, dispatchers and management would be using the software system at the same time)? At peak time VTD estimates a maximum of 4 users. 3) How many vehicles require Mobile Data Terminals installed on them? VTD, depending on budget constraints would like to furnish all 14 vehicles with MDT/MDC units. 4) Please confirm whether the hosting required needs to be provided by a Lock Down facility or whether it could be hosted at a location with basic server set up requirements. VTD requests that vendors submit pricing for the hosting of data at VTD and also off-site hosting (by vendor). 5) Please provide a budget for the overall system $85, is available for Scheduling/Dispatch software including installation, maintenance, and training. VTD is currently pursuing additional funds for hardware such as MDC/Smartphone options. 6) Please provide a list of countries, regions, district, cities in which the paratransit service is currently provided. The 14 buses provide curb-to-curb service, within the district limits and surrounding communities in New Haven and Fairfield Counties to ADA and general public passengers. VTD serves the towns and cities of Ansonia, Shelton, Seymour, and Derby. VTD also travels to New Haven, West Haven, Milford, Orange, Hamden, Bridgeport, Stratford, Trumbul, Waterbury, Oxford, and Beacon Falls. 7) Does Valley Transit currently have a up to date GIS map available for use in the ASP Paratransit Scheduling software system? Yes

7 8) Does Valley Transit currently have maintenance staff available to be trained to install the hardware on the vehicles to reduce your overall installation cost? Yes, in fact VTD would prefer to have its maintenance staff trained to install hardware. Vendor # Please clarify the number of users who will access the software system i.e. schedulers, dispatchers, management, etc. At peak time VTD estimates a maximum of 4 users. 2. Page 16, section asks vendors to submit 1 original and 3 copies of the proposal. However, the RFP and the Valley Transit website asks for 1 original and 4 copies. Can you please confirm the number of copies required by Valley Transit District? Page 4, section 1.11 of the RFP requests 1 original and 4 copies. Page 16 section of the RFP is a typo. For clarification: VTD requests (1) original and (4) copies.

8

9

10

11

RFP 15-10 Automatic Vehicle Locator (AVL) Questions/Clarifications due June 05, 2015

RFP 15-10 Automatic Vehicle Locator (AVL) Questions/Clarifications due June 05, 2015 Birmingham-Jefferson County Transit Authority 2121 Rev Abraham Woods Jr Blvd; Birmingham, Alabama 35203 Phone (205) 521-0161 www.bjcta.org RFP 15-10 Automatic Vehicle Locator (AVL) 1. Question: Would BJCTA

More information

A Senior s Guide To Medical Transportation In Greater New Haven

A Senior s Guide To Medical Transportation In Greater New Haven A Senior s Guide To Medical Transportation In Greater New Haven If there are any further questions or concerns you can contact the Agency on Aging of South Central Connecticut s Aging and Disability Resource

More information

4. Technology Assessment

4. Technology Assessment 4. Technology Assessment KAT Transit Development Plan A technology study for KAT was prepared in 2005. That work provides the basis for this chapter as much of the information is germane and tied to the

More information

The number LEON COUNTY NG9-1-1, RFP # BC-01-11-12-25 Addendum #3

The number LEON COUNTY NG9-1-1, RFP # BC-01-11-12-25 Addendum #3 Date: December 30, 2011 The number LEON COUNTY NG9-1-1, RFP # BC-01-11-12-25 Addendum #3 The following is an addendum to the Leon County NG9-1-1 System Request for Proposal (#BC-01-11-12-25). This and

More information

Who are the persons we have to communicate with for this project, for technical and for administrative subjects?

Who are the persons we have to communicate with for this project, for technical and for administrative subjects? Regarding manner of submission: an original and 5 copies of the proposal are requested. Is this just for the technical component or for the pricing component as well? A) Both Who are the persons we have

More information

Answer: FM Servers and UU Servers each have 72 gig drives backed to tape. Police Server - 272 gig / 2-146 gig mirrored drives backed to tape

Answer: FM Servers and UU Servers each have 72 gig drives backed to tape. Police Server - 272 gig / 2-146 gig mirrored drives backed to tape VENDOR QUESTIONS: NORTH MANKATO, MN REQUEST FOR PROPOSAL NO. 2015-02: INFORMATION TECHNOLOGY SERVICES: NETWORK ADMINISTRATION, NETWORK MANAGEMENT, AND HARDWARE SYSTEM REPAIR SERVICES Date: 02-13-2015 1.

More information

Montgomery County Bus Rapid Transit System Information Technology Needs

Montgomery County Bus Rapid Transit System Information Technology Needs Montgomery County Bus Rapid Transit System Information Technology Needs Department of Technology Services Department of Transportation Montgomery County Government, MD 3/7/2012 2011 by Montgomery County

More information

DCADLEC RFP Clarifications

DCADLEC RFP Clarifications Referenced RFP Section 1 Section 2.07 2 Section 2.03, Item C 3 4 Section 1.04 5 6 DCADLEC RFP Clarifications Question Answer The Cisco phones are all Gigabit where specified. Since the Cisco phones are

More information

Fleet Solutions for the working world TM. Fleet Management & Asset Tracking Survey. CES Wireless Technologies, Inc. 2003

Fleet Solutions for the working world TM. Fleet Management & Asset Tracking Survey. CES Wireless Technologies, Inc. 2003 Fleet Solutions for the working world TM Fleet Management & Asset Tracking Survey c CES Wireless Technologies, Inc. 2003 Version 4.0 2003 Fleet Solutions Customer Survey Table of Contents Customer Information

More information

Lesson 2: Technology Applications Major Transit Technologies Grouped by Function

Lesson 2: Technology Applications Major Transit Technologies Grouped by Function Technology Tool Accounting Software Automatic Passenger Counters (APC) Automated Scheduling and Routing Software Automated Vehicle Location Systems (AVL) Communications Computer-Assisted Software for Demand

More information

ATTACHMENT G PRICE PROPOSAL FORM REVISED AND ISSUED 10/26/2011. Williamsburg Area Transit Authority Solicitation Number 12-005

ATTACHMENT G PRICE PROPOSAL FORM REVISED AND ISSUED 10/26/2011. Williamsburg Area Transit Authority Solicitation Number 12-005 ATTACHMENT G PRICE PROPOSAL FORM REVISED AND ISSUED 10/26/2011 Williamsburg Area Transit Authority Solicitation Number 12-005 PRICE SCHEDULE 1 PRICING FOR CORE SYSTEM COMPONENTS Offerors must complete

More information

Information Security Assessment and Testing Services RFQ # 28873 Questions and Answers September 8, 2014

Information Security Assessment and Testing Services RFQ # 28873 Questions and Answers September 8, 2014 QUESTIONS ANSWERS Q1 How many locations and can all locations be tested from a A1 5 locations and not all tests can be performed from a central location? central location. Q2 Connection type between location

More information

Services that will be provided to the City include:

Services that will be provided to the City include: The City is requesting proposals from qualified professional network support firms for Information Technology Support Services. The qualified vendor will enable the City to improve and maintain Information

More information

LHRIC Network Support - Additional Service Features

LHRIC Network Support - Additional Service Features LHRIC Network Support - Additional Service Features It is important to note that costs associated with LHRIC Network Support service not only cover an on-site support engineer but also include a number

More information

HAROLD CAMPING i ii iii iv v vi vii viii ix x xi xii 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52

More information

RFQ 12-21 IT Services. Questions and Answers

RFQ 12-21 IT Services. Questions and Answers RFQ 12-21 IT Services Questions and Answers Question # 1: Just to clarify and I am more than certain that this is just a typo, but the due date for the submission of the IT Services RFP is January 7, 2013,

More information

FREDericksburg Regional Transit (FRED) REAL-TIME SCHEDULING SOFTWARE, BUS STOP ANNUNCIATOR AND TRANSIT WEBSITE PROCUREMENT

FREDericksburg Regional Transit (FRED) REAL-TIME SCHEDULING SOFTWARE, BUS STOP ANNUNCIATOR AND TRANSIT WEBSITE PROCUREMENT FREDericksburg Regional Transit (FRED) REAL-TIME SCHEDULING SOFTWARE, BUS STOP ANNUNCIATOR AND TRANSIT WEBSITE PROCUREMENT Technical Memorandum and Concept of Operations Prepared for: Prepared by: March

More information

RFP 2014-01 Addendum 1 Berkshire Regional Transit Authority (BRTA) Veteran s Transportation and Community Living Initiative (VTCLI)

RFP 2014-01 Addendum 1 Berkshire Regional Transit Authority (BRTA) Veteran s Transportation and Community Living Initiative (VTCLI) RFP 2014-01 Addendum 1 Berkshire Regional Transit Authority (BRTA) The following items are included in Addendum 1 of RFP 2014-01and must be acknowledged and listed on proposer s response to this RFP. 1.

More information

IT Relocation Checklist

IT Relocation Checklist This IT Relocation Checklist will help you prepare & manage your entire IT Relocation safely, efficiently and without disruption to services. Your IT & Telecom Solution Provider IT Relocation - the importance

More information

Addendum #4 to Spotsylvania County RFP #15-10-36 for Enterprise Asset Management System Software June 10, 2015

Addendum #4 to Spotsylvania County RFP #15-10-36 for Enterprise Asset Management System Software June 10, 2015 Addendum #4 to Spotsylvania County RFP #15-10-36 for Enterprise Asset Management System Software June 10, 2015 Addendum #4 for Request for Proposal #15-10-36 is issued in accordance with the RFP Terms

More information

Wireless (Select Models Only)

Wireless (Select Models Only) Wireless (Select Models Only) User Guide Copyright 2006 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Bluetooth is a trademark

More information

Proposer Questions & Answers

Proposer Questions & Answers Proposer Questions & Answers For Dispatch Software/Mobile Data Terminals/Automated Vehicle Location Solutions For RFP No. 2016-01 Q. What is the budget for this project? A. We do not disclose that information.

More information

Department of Technology, Management and Budget (DTMB) Solutions. April 2013

Department of Technology, Management and Budget (DTMB) Solutions. April 2013 Department of Technology, Management and Budget (DTMB) Solutions April 2013 Agenda History Overview Cellular Wi-Fi Private Radio Network Mobile VPN Computers Mobile LEIN Client Future Closing Questions

More information

CITY OF GOLETA, CALIFORNIA REQUEST FOR PROPOSALS INFORMATION TECHNOLOGY SUPPORT SERVICES

CITY OF GOLETA, CALIFORNIA REQUEST FOR PROPOSALS INFORMATION TECHNOLOGY SUPPORT SERVICES CITY OF GOLETA, CALIFORNIA REQUEST FOR PROPOSALS INFORMATION TECHNOLOGY SUPPORT SERVICES I. PURPOSE The purpose of this Request for Proposals (RFP) is to solicit and select the most qualified consultant

More information

ADDENDUM #1. Request for Proposals. COMMUNICATIONS SYSTEM UPGRADE Proposal # 12-IS-001. Kenneth J. Schmidt

ADDENDUM #1. Request for Proposals. COMMUNICATIONS SYSTEM UPGRADE Proposal # 12-IS-001. Kenneth J. Schmidt Racine County Purchasing Racine County Courthouse Kenneth J. Schmidt 730 Wisconsin Avenue Purchasing Coordinator Racine, WI 53403-1274 Phone (262) 636-3706 Fax (262) 636-3700 ADDENDUM #1 Request for Proposals

More information

Introducing the. Cozy Home Loan. Contact: Sabrina Szeto cozy@hdf-ct.org (203) 969 1830 ext 20

Introducing the. Cozy Home Loan. Contact: Sabrina Szeto cozy@hdf-ct.org (203) 969 1830 ext 20 Introducing the Cozy Home Loan Contact: Sabrina Szeto cozy@hdf-ct.org (203) 969 1830 ext 20 Cozy Home Loan Introduction Who is HDF? Housing Development Fund Nonprofit organization that finances the development

More information

the amount of data will grow. It is projected by the industry that utilities will go from moving and managing 7 terabytes of data to 800 terabytes.

the amount of data will grow. It is projected by the industry that utilities will go from moving and managing 7 terabytes of data to 800 terabytes. Before the Department of Energy Washington, D.C. 20585 In the Matter of Implementing the National Broadband Plan by Studying the Communications Requirements of Electric Utilities To Inform Federal Smart

More information

PROPOSALS REQUESTED THE TOWN OF OLD ORCHARD BEACH POLICE DEPARTMENT FOR IP-BASED VOICE COMMUNICATION SYSTEM

PROPOSALS REQUESTED THE TOWN OF OLD ORCHARD BEACH POLICE DEPARTMENT FOR IP-BASED VOICE COMMUNICATION SYSTEM PROPOSALS REQUESTED BY THE TOWN OF OLD ORCHARD BEACH POLICE DEPARTMENT FOR IP-BASED VOICE COMMUNICATION SYSTEM The Town of Old Orchard Beach will receive sealed bids for an IP based phone system. The project

More information

REQUEST FOR PROPOSAL FOR DESKTOP MANAGEMENT SYSTEM FOR MIDVALE CITY OFFICES

REQUEST FOR PROPOSAL FOR DESKTOP MANAGEMENT SYSTEM FOR MIDVALE CITY OFFICES REQUEST FOR PROPOSAL FOR DESKTOP MANAGEMENT SYSTEM FOR MIDVALE CITY OFFICES Midvale City is inviting qualified vendors to submit a Proposal to recommend, provide and potentially install a Desktop Management

More information

REQUEST FOR PROPOSAL INFORMATION TECHNOLOGY SUPPORT SERVICES

REQUEST FOR PROPOSAL INFORMATION TECHNOLOGY SUPPORT SERVICES REQUEST FOR PROPOSAL INFORMATION TECHNOLOGY SUPPORT SERVICES The City of Palmer, AK (hereinafter City) is issuing a Request for Proposal (hereinafter RFP) to obtain the services of a qualified firm to

More information

Schneps, Leila; Colmez, Coralie. Math on Trial : How Numbers Get Used and Abused in the Courtroom. New York, NY, USA: Basic Books, 2013. p i.

Schneps, Leila; Colmez, Coralie. Math on Trial : How Numbers Get Used and Abused in the Courtroom. New York, NY, USA: Basic Books, 2013. p i. New York, NY, USA: Basic Books, 2013. p i. http://site.ebrary.com/lib/mcgill/doc?id=10665296&ppg=2 New York, NY, USA: Basic Books, 2013. p ii. http://site.ebrary.com/lib/mcgill/doc?id=10665296&ppg=3 New

More information

Regional Transportation Authority

Regional Transportation Authority Regional Transportation Authority Transit Working Group Monday, March 23, 2009 2:00 PM Paratransit Service Plan Overview Sun Van (Van Tran) represents 81% of all public paratransit service provided Pima

More information

1.0 Purpose of Solicitation

1.0 Purpose of Solicitation Information Technology Consulting Services Notice of Request for Proposal Information Technology Managed Services and Support South Adams County Water and Sanitation District 1.0 Purpose of Solicitation

More information

2012 Countywide IT Environment Questionnaire

2012 Countywide IT Environment Questionnaire 2012 Countywide IT Environment Questionnaire Unless otherwise specified, please answer questions with data as of January 23, 2012. Respondent Information Department Name: Name of the person completing

More information

Clayton County Central Services

Clayton County Central Services Clayton County Central Services 7994 North McDonough Street 1330 Government Circle Jonesboro, Georgia 30236 Jonesboro, Georgia 30236 Main #: 770-477-3587 Print Shop Main #: 770-477-3562 Fax #: 770-477-3335

More information

STARCOM21 Master Contract #CMS3618850. Attachment D Pricing

STARCOM21 Master Contract #CMS3618850. Attachment D Pricing STARCOM21 Master Contract #CMS3618850 This is attached to and made a part of the STARCOM21 Master Contract CMS3618850. No modification, amendment or waiver of any provision of this Attachment shall be

More information

Are there limits on the number of years the district would agree to under contract? Please See RFP

Are there limits on the number of years the district would agree to under contract? Please See RFP Can you break out and identify how many are to be installed per location and what flavors of each? The following counts are approximate and the District will reserve the right to add/remove counts during

More information

KANSAS CITY AREA TRANSPORTATION AUTHORITY ADDENDUM #1 TO RFP #13-7028-30

KANSAS CITY AREA TRANSPORTATION AUTHORITY ADDENDUM #1 TO RFP #13-7028-30 KANSAS CITY AREA TRANSPORTATION AUTHORITY ADDENDUM #1 TO RFP #13-7028-30 FOR A CONSULTANT TO PROVIDE TRIP SCHEDULING AND QUALITY ASSURANCES FOR KCATA S PARATRANSIT OPERATIONS NOVEMBER 5, 2013 The information

More information

RFP 20764 Help Desk and Field Support Question and Answers

RFP 20764 Help Desk and Field Support Question and Answers RFP 20764 Help Desk and Field Support Question and Answers RFP 20764 - Provide Help Desk and Field Support 1) I could not find the Proposal Form mentioned on page 6 item number 1 and on page 7 item a and

More information

CHAPTER 2: Staffing ROLES OF STAFF. Roles Required to Provide Tech Support

CHAPTER 2: Staffing ROLES OF STAFF. Roles Required to Provide Tech Support Roles Required to Provide Tech Support The type and number of staff required to meet a district s technical support needs will vary widely based on the size of the district and the quality and quantity

More information

Simple Smart Card Applications for Paratransit Systems

Simple Smart Card Applications for Paratransit Systems Simple Smart Card Applications for Paratransit Systems CalAct Fall Conference 2011 Presented by RouteMatch Software RouteMatch Enterprise Solution Fixed Route Management Systems Paratransit Management

More information

Guide for Acquiring Demand Responsive Transit Software and Technology

Guide for Acquiring Demand Responsive Transit Software and Technology Guide for Acquiring Demand Responsive Transit Software and Technology Introduction Modern demand responsive transit (DRT) operations require the use of computer software for trip reservations, scheduling/dispatching,

More information

Request for Proposal

Request for Proposal Request for Proposal BREITUNG TOWNSHIP SCHOOL DISTRICT Kingsford, Michigan DISTRICT WIDE TELEPHONE SYSTEM NOTICE OF BIDDERS Bids will be received at the above address, marked: TELEPHONE SYSTEM, until Wednesday,

More information

Norfolk Community Fiber Optic Network

Norfolk Community Fiber Optic Network Norfolk Community Fiber Optic Network It s not only about technology; it s also about relationships! Norfolk s Community Fiber Optic Network Norfolk s Community Fiber Optic Network Overview Connects 12

More information

RFP Preparation Guide for Two-Way Radio Planning Services

RFP Preparation Guide for Two-Way Radio Planning Services RFP Preparation Guide for Two-Way Radio Planning Services This guide describes Utility Telecom s recommendations on the basic elements that should be included in a Request For Proposal (RFP) for Two-way

More information

III. Services Required The following details the services to be provided to the Town of North Haven in the area of information services:

III. Services Required The following details the services to be provided to the Town of North Haven in the area of information services: TOWN OF NORTH HAVEN REQUEST FOR PROPOSALS INFORMATION TECHNOLOGY NETWORK SUPPORT SERVICES Issue Date: March 7, 2016 Due Date: 10:00 AM, Monday, March 28, 2016 I. Introduction The Town of North Haven is

More information

San Francisco Paratransit

San Francisco Paratransit San Francisco Paratransit Mobile Data Computers RFP No. 11-5936-002 Addendum #2 August 19, 2011 Proposal Submission Deadline: Thursday, September 8, 2011 (2 pm PDST) 1 Table of Contents I. Responses to

More information

REQUEST FOR PROPOSAL FY15-R-011

REQUEST FOR PROPOSAL FY15-R-011 REQUEST FOR PROPOSAL FY15-R-011 for PARATRANSIT SCHEDULING SYSTEM for DES MOINES REGIONAL TRANSIT AUTHORITY Addendum 2 Date: January 16, 2015 Attachment 1: Questions and Answers to the RFP RFP Questions

More information

EMPLOYEE S NAME: Vacant BASIC FUNCTION

EMPLOYEE S NAME: Vacant BASIC FUNCTION BASIC FUNCTION The incumbent is responsible for installation, operation, maintenance, and repair of the Mission s telecommunication systems, including the telephone infrastructure, radio program (including

More information

REQUEST FOR PROPOSAL

REQUEST FOR PROPOSAL CITY OF MUKILTEO 11930 Cyrus Way Mukilteo, Washington 98275 425-263-8030 www.ci.mukilteo.wa.us REQUEST FOR PROPOSAL IT SERVICES ACQUISTION SCHEDULE The Acquisition Schedule is as follows, with all times

More information

Improving Public Transport for Older Adults Using ITS & Other Technologies. Rosemary G. Mathias Carol L. Schweiger

Improving Public Transport for Older Adults Using ITS & Other Technologies. Rosemary G. Mathias Carol L. Schweiger Improving Public Transport for Older Adults Using ITS & Other Technologies Rosemary G. Mathias Carol L. Schweiger Overview What is ITS? What does ITS have to do with older adults? What is the underlying

More information

FEATURES OF GARAGE AND FLEET MANAGEMENT SYSTEM (BARCODE ENABLED) Developed by :

FEATURES OF GARAGE AND FLEET MANAGEMENT SYSTEM (BARCODE ENABLED) Developed by : FEATURES OF GARAGE AND FLEET MANAGEMENT SYSTEM (BARCODE ENABLED) Developed by : POWERCOMPUTERS TELECOMMUNICATION LIMITED, DAR ES SALAAM LEADING EDGE SOFTWARE FROM Powercomputers Telecommunication Limited

More information

Los Angeles County Metropolitan Transportation Authority. (Metro) Advanced Transportation Management System (ATMS) Overview

Los Angeles County Metropolitan Transportation Authority. (Metro) Advanced Transportation Management System (ATMS) Overview Los Angeles County Metropolitan Transportation Authority Los Angeles County Metropolitan Transportation Authority (Metro) Advanced Transportation Management System (ATMS) Overview June, 2010 ATMS is Supported

More information

Alaska ITS Conference. October 23, 2013

Alaska ITS Conference. October 23, 2013 Alaska ITS Conference October 23, 2013 Thank You! Presenter: Derek Leydig (Program Manager) Avail Technologies Agenda Who is Avail Technologies Experience National Presence ITS for Public Transit in Alaska

More information

INFORMATION SYSTEMS (IS) NETWORK SERVICES TITLE SERIES DEFINITIONS

INFORMATION SYSTEMS (IS) NETWORK SERVICES TITLE SERIES DEFINITIONS INFORMATION SYSTEMS (IS) NETWORK SERVICES TITLE SERIES DEFINITIONS Effective Date: July 1, 2015 I. DEFINITIONS A. Identifying the Correct Job Family This section defines duties performed by positions appropriately

More information

USING TECHNOLOGIES TO SUPPORT COST ALLOCATION AMONG HUMAN SERVICES AND TRANSPORTATION AGENCIES

USING TECHNOLOGIES TO SUPPORT COST ALLOCATION AMONG HUMAN SERVICES AND TRANSPORTATION AGENCIES USING TECHNOLOGIES TO SUPPORT COST ALLOCATION AMONG HUMAN SERVICES AND TRANSPORTATION AGENCIES Use of technology can assist the managers of human service transportation programs with allocating trip costs

More information

Electronic Health Records Are You Ready?

Electronic Health Records Are You Ready? Electronic Health Records Are You Ready? By Kari Lidstone, Network Engineer for MMIC Health IT This paper will discuss the areas of implementation that need to be reviewed before the transition onto an

More information

TARRANT COUNTY PURCHASING DEPARTMENT

TARRANT COUNTY PURCHASING DEPARTMENT JACK BEACHAM, C.P.M., A.P.P. PURCHASING AGENT TARRANT COUNTY PURCHASING DEPARTMENT AUGUST 4, 2010 RFP NO. 2010-103 ROB COX, C.P.M., A.P.P. ASSISTANT PURCHASING AGENT RFP FOR DIGITAL ASSET MANAGEMENT SYSTEM

More information

Questions and Responses For Vehicle Tracking System, Software & Maintenance Service T-23189

Questions and Responses For Vehicle Tracking System, Software & Maintenance Service T-23189 1.0) 1. 2.0 2.1.1 20 2. 2.0 2.1.2 20 3. 2.0 2.1.7 20 4. s and s Should the unit be MIL spec or is there a definition of extremely durable? This should be waterproof to how many atmospheres? 1. Is the purpose

More information

REQUEST FOR PROPOSALS INFORMATION TECHNOLOGY SUPPORT SERVICES. Bid Packets are Due:

REQUEST FOR PROPOSALS INFORMATION TECHNOLOGY SUPPORT SERVICES. Bid Packets are Due: REQUEST FOR PROPOSALS INFORMATION TECHNOLOGY SUPPORT SERVICES Issue Date: Friday, March 15 th, 2013 Closing Date: Monday, April 15 th, 2013 University City District is requesting proposals from qualified,

More information

Buford City Schools. Request for Proposal (RFP) UPS devices

Buford City Schools. Request for Proposal (RFP) UPS devices Buford City Schools Request for Proposal (RFP) UPS devices Inquiries, requests, and submittals regarding this RFP must be directed to: Jason Downs Technology Director Buford City Schools 2625 Sawnee Avenue

More information

THE TOWN OF GROTON IS REQUESTING PROPOSALS FOR A WIRELESS ALARM MONITORING AND CONTROL SYSTEM WITH INTERNET BASED DATA ACCESS

THE TOWN OF GROTON IS REQUESTING PROPOSALS FOR A WIRELESS ALARM MONITORING AND CONTROL SYSTEM WITH INTERNET BASED DATA ACCESS THE TOWN OF GROTON IS REQUESTING PROPOSALS FOR A WIRELESS ALARM MONITORING AND CONTROL SYSTEM WITH INTERNET BASED DATA ACCESS The proposal shall be for supplying pre-wired cellular ready to install field

More information

KING COUNTY. Signature Report

KING COUNTY. Signature Report KING COUNTY Signature Report 1200 King County Courthouse 516 Third Avenue Seattle, WA 98104 February 19, 2003 Motion 11657 Proposed No. 2003-0040.1 Sponsors Pelz 1 2 3 4 5 A MOTION approving the transit

More information

2015 Annual Report of WIRELESS TELECOMMUNICATION SERVICE COMPANIES

2015 Annual Report of WIRELESS TELECOMMUNICATION SERVICE COMPANIES 2015 Annual Report of WIRELESS TELECOMMUNICATION SERVICE COMPANIES County Company Name Name of Company Owner (if subsidiary) Report prepared by Name Title Address Phone Fax E-Mail Return to county assessor's

More information

SUPREME COURT OF LOUISIANA OFFICE OF THE JUDICIAL ADMINISTRATOR SUPREME COURT DRUG COURT OFFICE

SUPREME COURT OF LOUISIANA OFFICE OF THE JUDICIAL ADMINISTRATOR SUPREME COURT DRUG COURT OFFICE SUPREME COURT OF LOUISIANA OFFICE OF THE JUDICIAL ADMINISTRATOR SUPREME COURT DRUG COURT OFFICE Answers to Questions Regarding Request for Proposals for Drug Court Case Management System Upgrades and Improvements

More information

ANNEX B COMMUNICATIONS

ANNEX B COMMUNICATIONS ANNEX B COMMUNICATIONS APPROVAL & IMPLEMENTATION Annex B Communications This emergency management plan is hereby approved. This plan is effective immediately and supersedes all previous editions. Jeff

More information

Assembled Trunking System. Two-Way Radio Communication Solutions ATS. LTR and PassPort Trunking Protocols

Assembled Trunking System. Two-Way Radio Communication Solutions ATS. LTR and PassPort Trunking Protocols Assembled Trunking System Two-Way Radio Communication Solutions ATS LTR and PassPort Trunking Protocols ATS PassPort Assembled Trunking System ATS LTR Assembled Trunking System Motorola Two-Way Radios:

More information

Amendment No. 2. # J03B3400011 MPA Help Desk Support Management. 2) The following language in section 2.11 of the TORFP shall be deleted:

Amendment No. 2. # J03B3400011 MPA Help Desk Support Management. 2) The following language in section 2.11 of the TORFP shall be deleted: Amendment No. 2 # J03B3400011 MPA Help Desk Support Management I. Deadline 1) The deadline for submission of proposals has been extended to October 21, 2013 at 2:00 P.M. Eastern Time. II. Amendment to

More information

Radio over IP A Technician s s Guide to the Technology

Radio over IP A Technician s s Guide to the Technology Radio over IP A Technician s s Guide to the Technology 2008 APCO Summer Training Conference Wenatchee, WA 1 What s s with all this RoIP Stuff? How to keep from being at the end of your RoIP Avoiding enough

More information

North Central Texas Council of Governments Addendum RFP # NCT-2010-7 Issued April 09, 2010

North Central Texas Council of Governments Addendum RFP # NCT-2010-7 Issued April 09, 2010 North Central Texas Council of Governments Addendum RFP # NCT-2010-7 Issued April 09, 2010 Section #1 to RFP: # NCT-2010-7 Addendum RFP NCT # 2010-7 Questions & Answers 1. The following is assumed; please

More information

Support Services Department

Support Services Department Support Services Department SUBJECT: Consideration of a Resolution and a recommendation authorizing execution of a contract amendment with Prescient Solutions, of Schaumburg, IL for staffing in the total

More information

City of Milwaukie VoIP RFP

City of Milwaukie VoIP RFP VENDOR QUESTIONS If vendors need further clarification on the following answers please indicate in your RFP response and we will address them as necessary. 1. In order to provide sufficient detail and

More information

RFP-00118 ADDENDUM NO. 1

RFP-00118 ADDENDUM NO. 1 INTERNAL SERVICES DEPARTMENT PROCUREMENT MANAGEMENT SERVICES 111 NW 1 ST Street Suite 1300 Miami, Florida 33128-1974 Telephone: 305-375-4725 Fax: (305) 375-5688 RFP-00118 ADDENDUM NO. 1 DATE: March 26,

More information

SuccessWare 21 Deployment Options

SuccessWare 21 Deployment Options SuccessWare 21 Deployment Options This document is intended for a business owner or manager responsible for IT purchasing and management decisions. It is not a technical specifications document, but rather

More information

Village of Oak Park Village-Wide Telecommunications System Selection Project Addendum #1 Vendor Questions and Answers February 18, 2014

Village of Oak Park Village-Wide Telecommunications System Selection Project Addendum #1 Vendor Questions and Answers February 18, 2014 Village of Oak Park Village-Wide Telecommunications System Selection Project Addendum #1 Vendor Questions and Answers February 18, 2014 Following are Questions and Answers discussed during the pre-proposal

More information

Dubai Internet City, Building # 11, Office 408. Tel: 04-454 2122, Fax: 04-454 2123, Mob: +971-50-421 9691, P.O.Box-500466 US21 Inc.

Dubai Internet City, Building # 11, Office 408. Tel: 04-454 2122, Fax: 04-454 2123, Mob: +971-50-421 9691, P.O.Box-500466 US21 Inc. Dubai Internet City, Building # 11, Office 408. Tel: 04-454 2122, Fax: 04-454 2123, Mob: +971-50-421 9691, P.O.Box-500466 US21 Inc. A commitment to support our clients wherever and whenever they may need

More information

MINUTES. Pre-Submission Meeting

MINUTES. Pre-Submission Meeting MINUTES Pre-Submission Meeting New Public Safety Building Unified Communications System RE-BID DT RFP #2014-04 One South Van Ness Avenue, 2 nd Floor Thursday, January 23, 2014, 2 p.m. Organization CCSF-SFPD

More information

REQUEST FOR PROPOSAL #347 SERVER VIRTUALIZATION QUESTIONS & ANSWERS

REQUEST FOR PROPOSAL #347 SERVER VIRTUALIZATION QUESTIONS & ANSWERS #347 QUESTIONS & ANSWERS Page 2 Question 1: Answer 1: Question 2: Answer 2: Question 3: Answer 3: Question 4: Answer 4: Question 5: Answer 5: Upon review of the RFP it is my impression that the Thames

More information

Travel by Authorized Personnel

Travel by Authorized Personnel POLICY: 6Hx28:5-08 Responsible Official: Vice President, Business Operations and Finance Specific Authority: 112.061, F.S. Law Implemented: 1001.64, F.S. Effective Date: 5-17-2007 Travel by Authorized

More information

IT Setup Services IT SUPPORT SERVICES

IT Setup Services IT SUPPORT SERVICES IT Setup Services Investing in a server-run network represents a substantial investment in your business, with average costs running from $2,500 to $10,000. To help determine if this is an effective step

More information

Contract title: Computer Equipment & Software Ref: EuropeAid/D/SUP/130204/JM - Computer Equipment & Software Clarification Request

Contract title: Computer Equipment & Software Ref: EuropeAid/D/SUP/130204/JM - Computer Equipment & Software Clarification Request Contract title: Computer Equipment & Software Ref: EuropeAid/D/SUP/130204/JM - Computer Equipment & Software Clarification Request Please confirm that prices should be quoted in Euro dollars as stated

More information

PHILADELPHIA GAS WORKS Information Security Assessment and Testing Services RFP#30198 Questions & Answers December 4, 2015

PHILADELPHIA GAS WORKS Information Security Assessment and Testing Services RFP#30198 Questions & Answers December 4, 2015 QUESTIONS ANSWERS Q1 What is the goal of testing? A1 We engage in this type of testing to promote our own best practices and ensure our security posture is as it should be. Q2 No of active IP s (internal):

More information

PHILADELPHIA GAS WORKS Voice Over IP Management Solution RFP # 28120 Addendum #1 Questions & Answers Questions and Answers Part 2 November 7, 2013

PHILADELPHIA GAS WORKS Voice Over IP Management Solution RFP # 28120 Addendum #1 Questions & Answers Questions and Answers Part 2 November 7, 2013 Q1 Q2 Q3 Q4 QUESTIONS Can you find out what the reasoning is behind making each of the remote sites standalone sites? The majority of our customers are moving away from this method. It is more expensive

More information

Emerging Wireless Technologies

Emerging Wireless Technologies Emerging Wireless Technologies QCHAT The Future of Push-to-Talk Communications Foreword: The Public Safety Wireless Network (PSWN) Program is conducting an ongoing assessment of advancements in the wireless

More information

SAN MATEO COUNTY OFFICE OF EDUCATION

SAN MATEO COUNTY OFFICE OF EDUCATION SAN MATEO COUNTY OFFICE OF EDUCATION CLASS TITLE: NETWORK ENGINEER BASIC FUNCTION: Under the direction of the Manager, Network Services, perform a variety of highly complex and specialized activities involved

More information

Purchases Based on Unused Features

Purchases Based on Unused Features Key Questions and Hidden Costs to Evaluate When Considering an Agency Management System, Company Interfaces, and other Technology 1 By Mele Fuller, SAFECO Insurance Company There are many things that are

More information

Connecticut Americans with Disabilities Act (ADA) Paratransit Application Form

Connecticut Americans with Disabilities Act (ADA) Paratransit Application Form Connecticut Americans with Disabilities Act (ADA) Paratransit Application Form Instructions for Submission To request a copy of this application in an accessible format, please call (203) 365-8522 Extension

More information

Santa Cruz Consolidated Emergency Communications Center PUBLIC SAFETY COMMUNICATIONS SYSTEMS SENIOR TECHNICIAN

Santa Cruz Consolidated Emergency Communications Center PUBLIC SAFETY COMMUNICATIONS SYSTEMS SENIOR TECHNICIAN Class Purpose: Under general direction, the Communications Systems Senior Technician performs complex technical duties while administering, monitoring, supporting, troubleshooting, repairing, and maintaining

More information

CITY OF MILTON REQUEST FOR PROPOSAL #09-001-ITS

CITY OF MILTON REQUEST FOR PROPOSAL #09-001-ITS CITY OF MILTON REQUEST FOR PROPOSAL #09-001-ITS to provide INFORMATION TECHNOLOGY SUPPORT SERVICES Issued: November 2, 2009 Submit completed application to: City of Milton 1000 Laurel Street Milton, WA

More information

RFP 1337 Board approved 10-08-09 Posted, 14 October, 2009

RFP 1337 Board approved 10-08-09 Posted, 14 October, 2009 RFP 1337 Board approved 10-08-09 Posted, 14 October, 2009 Request to use the RFP 1337 bidding method for selection and use SLD- Erate 470 (Erate 2009-2010) form application for basic maintenance of internal

More information

SPRINT NEXTEL HOSTED CONTACT CENTER PRODUCT ANNEX

SPRINT NEXTEL HOSTED CONTACT CENTER PRODUCT ANNEX SPRINT NEXTEL HOSTED CONTACT CENTER PRODUCT ANNEX 1. The following terms and conditions in this Sprint Hosted Contact Center Product Annex ( Annex ), together with the Sprint Standard Terms and Conditions

More information

Job Description Information Services Coordinator

Job Description Information Services Coordinator Job Description Position Title: Information Services Coordinator Department: Reports To: Technology & Infrastructure Manager Purpose The Information Services Coordinators role is to ensure the stability,

More information

BREAKDOWN OF IMPLEMENTATION FOR PARATRANSIT SCHEDULING SOFTWARE

BREAKDOWN OF IMPLEMENTATION FOR PARATRANSIT SCHEDULING SOFTWARE WHITE PAPER BREAKDOWN OF IMPLEMENTATION FOR PARATRANSIT SCHEDULING SOFTWARE From implementation to maintenance support TripSpark has been very knowledgeable, accommodating, timely and easy to work with.

More information

Radio over IP A Manager s s Guide to the Technology

Radio over IP A Manager s s Guide to the Technology Radio over IP A Manager s s Guide to the Technology 2008 APCO Summer Training Conference Wenatchee, WA 1 What s s with all this RoIP Stuff? How to keep from being at the end of your RoIP Avoiding enough

More information

New VoIP Telephone System

New VoIP Telephone System Please use this template as a guide for your proposal development. New VoIP Telephone System It is the intention of the ConVal School District to purchase an NEC Univerge SV 8100 IP based telephone system.

More information

Assistant Director, Technology Procurement 301-985-7707. RFP 91263 Network and Telephony Managed Services Addendum #1 dated 01/23/2015

Assistant Director, Technology Procurement 301-985-7707. RFP 91263 Network and Telephony Managed Services Addendum #1 dated 01/23/2015 DATE: January 26, 2015 TO: FROM: RE: All Prospective Proposers Amy Kisloski Assistant Director, Technology Procurement 301-985-7707 RFP 91263 Network and Telephony Managed Services Addendum #1 dated 01/23/2015

More information

RFP #13-010-21, Emergency Ambulance Services Clarification Questions/Answers

RFP #13-010-21, Emergency Ambulance Services Clarification Questions/Answers RFP #13-010-21, Emergency Ambulance Services Clarification Questions/Answers 1. May we have a complete copy of the current contract in Shelby County including all appendices and the current ambulance rates

More information

2014-2015 E-Rate Maintenance Equipment List

2014-2015 E-Rate Maintenance Equipment List 2014-2015 E-Rate Maintenance Equipment List The Colorado River Union High School District Consists of 2 active schools and 1 District Office. CRUHSD is located in Bullhead City and Mohave Valley, AZ. CRUHSD

More information

2013-2016. Three Year District Technology Plan. Pasco School District #1 July 1, 2013 to June 30, 2016

2013-2016. Three Year District Technology Plan. Pasco School District #1 July 1, 2013 to June 30, 2016 2013-2016 Three Year District Technology Plan Pasco School District #1 July 1, 2013 to June 30, 2016 Development History August 2012 November 2012 December 2012 December 2012 February 2013 March 2013 April

More information

2012 Technology Bridge Plan Guidance and Template

2012 Technology Bridge Plan Guidance and Template 2012 Technology Bridge Plan Guidance and Template Most local education agencies (LEAs) currently have an approved 2008-11 Technology Plan on file with the Minnesota Department of Education (MDE). The 2008-11

More information