The customer objectives view

Size: px
Start display at page:

Download "The customer objectives view"

Transcription

1 supplier 1 supplier 2 supplier 3 supplier 4 supplier 5 Reduce Accident rates Enforce law Improve Emergency Response Reduce delay due to accident Improve average speed Improve total network throughput Optimise road surface Speed up target groups Anticipate on future traffic condition Ensure Traceability Ensure proper alarm handling Ensure system health and fault indication competitors or complementors? Reduce emissions set top box Early hazard detection with warning and signalling Maintain safe road condition Classify and track dangerous goods vehicles Detect and warn non compliant vehicles Enforce speed compliance Enforce red light compliance Enforce weight compliance Waterreus Heijn Gore Gandhi Sharon Hoessein van Bommel Reinders Smith Rooyakkersvan Oranje Bakker der Kinderen Obbink Pietersen Nistelrooij v.d. Hamer Bush Charite Meulengraaf Blair Clinton Jones v.d. Meulen Schijvens Koch Peper Prodi Pinochet Leonardo Kleisterlee Chirac Kok Cruijf v.d. Spijker El Khatabi Peters de Gruijter de Vries Jansen Schweitzer d'oliviera Muller Goedkoop Schroder by Gerrit Muller Buskerud University College Abstract The purpose of the customer objectives view is described. A number of methods or models is given to use in this view: customer key drivers to understand the essentials, value chains and business models to understand the position of the customer and a supplier map to understand the supply side of the customer. Customer objectives Application Functional Conceptual Realisation Distribution This article or presentation is written as part of the Gaudí project. The Gaudí project philosophy is to improve by obtaining frequent feedback. Frequent feedback is pursued by an open creation process. This document is published as intermediate or nearly mature version to get feedback. Further distribution is allowed as long as the document remains complete and unchanged. status: preliminary draft key drivers Key drivers Safety Effective Flow Smooth Operation Environment Derived application drivers supplier map value chain and business models Fry's It'sRetailers Dixon Consumers Boonstra Neeskens van Hanegem Canal+ AOL Providers UPC AT&T Philips CE-TV Nokia Philips CE-DN System Integrators Loewe Philips CE-PCC Philips Components Intel ST LG Microsoft Component and TI Micron Platform Suppliers Philips Semiconductors Liberate Samsung

2 Customer objectives overview Customer objectives Application Functional Conceptual Realisation key drivers Key drivers Safety Effective Flow Smooth Operation Environment Derived application drivers Reduce Accident rates Enforce law Improve Emergency Response Reduce delay due to accident Improve average speed Improve total network throughput Optimise road surface Speed up target groups Anticipate on future traffic condition Ensure Traceability Ensure proper alarm handling Ensure system health and fault indication Reduce emissions supplier map supplier 1 supplier 2 supplier 3 supplier 4 supplier 5 competitors or complementors? Early hazard detection with warning and signalling Maintain safe road condition Classify and track dangerous goods vehicles Detect and warn non compliant vehicles Enforce speed compliance Enforce red light compliance Enforce weight compliance value chain and business models Waterreus Heijn Gore Gandhi Sharon Hoessein van Bommel Reinders Smith Rooyakkersvan Oranje Bakker der Kinderen Obbink Pietersen Neeskens Nistelrooij v.d. Hamer Bush Charite Meulengraaf van Hanegem Consumers Boonstra Blair Clinton Jones v.d. Meulen Schijvens Koch Peper Prodi Pinochet Leonardo Kleisterlee Chirac Kok Cruijf v.d. Spijker El Khatabi Peters de Gruijter de Vries Jansen Schweitzer d'oliviera Muller Goedkoop Schroder Fry's It's Dixon Retailers Philips CE-TV Loewe Nokia System Integrators Canal+ UPC AOL Providers Philips CE-DN Philips CE-PCC AT&T set top box Philips Components Intel Microsoft Component and Platform Suppliers Micron Philips Semiconductors ST LG TI Liberate Samsung 2 Gerrit Muller COVoverview

3 Example motorway management key drivers Key-drivers Derived application drivers Requirements Safety Effective Flow Smooth Operation Reduce accident rates Enforce law Improve emergency response Reduce delay due to accident Improve average speed Improve total network throughput Optimize road surface Speed up target groups Anticipate on future traffic condition Ensure traceability Ensure proper alarm handling Early hazard detection with warning and signaling Maintain safe road condition Classify and track dangerous goods vehicles Detect and warn noncompliant vehicles Enforce speed compliance Enforce red light compliance Enforce weight compliance Automatic upstream accident detection Weather condition dependent control Traffic speed and density measurement Cameras Deicing Traffic condition dependent speed control Environment Ensure system health and fault indication Reduce emissions Note: the graph is only partially elaborated for application drivers and requirements 3 Gerrit Muller COVmotorwayManagementKeyDrivers

4 Submethod to Link Key Drivers to Requirements Define the scope specific. in terms of stakeholder or market segments Acquire and analyze facts extract facts from the product specification and ask why questions about the specification of existing products. Build a graph of relations between drivers and requirements by means of brainstorming and discussions Obtain feedback where requirements may have multiple drivers discuss with customers, observe their reactions Iterate many times increased understanding often triggers the move of issues from driver to requirement or vice versa and rephrasing 4 Gerrit Muller TCAFkeyDriverSubmethod

5 Key Driver Recommendations Limit the number of key-drivers minimal 3, maximal 6 Don t leave out the obvious key-drivers Use short names, recognized by the customer. for instance the well-known main function of the product Use market-/customer- specific names, no generic names for instance replace ease of use by minimal number of actions for experienced users, or efficiency by integral cost per patient Do not worry about the exact boundary between Customer Objective and Application create clear goal means relations 5 Gerrit Muller TCAFkeyDriverRecommendations

6 Example value chain Waterreus Heijn Gore Gandhi Sharon Hoessein van Bommel Reinders Smith Rooyakkers van Oranje Bakker der Kinderen Obbink Pietersen Neeskens Nistelrooij Bush Charite Meulengraaf van Hanegem v.d. Hamer Consumers Boonstra Blair Clinton v.d. Meulen Schijvens Jones Koch Peper Prodi Pinochet Kleisterlee Kok Cruijf Leonardo Chirac El Khatabi v.d. Spijker Peters de Gruijter Jansen de Vries Schweitzer d'oliviera Muller Goedkoop Schroder Fry's It's Retailers Dixon Canal+ UPC AOL Providers AT&T Philips CE-TV Intel Microsoft System Integrators Loewe Philips Components Nokia Philips CE-DN Philips CE-PCC Component and Platform Suppliers Micron Philips Semiconductors Liberate ST LG TI Samsung 6 Gerrit Muller LWAvalueChain

7 Example of simple supplier map competitors or complementers? Suppliers of appliances, services and content are colour coded. consumer The customer does business with many suppliers, and has to integrate the products of many suppliers Disney content content UPC Philips Philips NDS Sagem Loewe Philips content cable set top cable box set top box cable provider consumer world 7 Gerrit Muller COVsuppliers

A Method to Explore Synergy between Products

A Method to Explore Synergy between Products mature performing mature changing performing changing basic 800k/hr 00k/hr 000k/hr sunp. hf i ng drivers climate subsystem adjust prepare cooli ng heati ng drivers order packing clean ing workflow process

More information

Multi-view Architecting

Multi-view Architecting by Gerrit Muller, JürgenMüller, Jan Gerben Wijnstra College, Philips Research e-mail: gaudisite@gmail.com www.gaudisite.nl Buskerud University Abstract The development of large SW-intensive products needs

More information

Workshop Reflective Practice; Critical Thinking

Workshop Reflective Practice; Critical Thinking by Gerrit Muller Buskerud University College e-mail: gaudisite@gmail.com www.gaudisite.nl Abstract Critical Thinking is one of the core skills for Reflection. In this workshop we first make students aware

More information

Modeling and Analysis: Life Cycle Models

Modeling and Analysis: Life Cycle Models by Gerrit Muller Buskerud University College e-mail: gaudisite@gmail.com www.gaudisite.nl Abstract Products and enterprises evolve over time. This presentation explores the impact of these changes on the

More information

Systems Engineering Case Study: Wafer Handling for Solar Cell Production Equipment

Systems Engineering Case Study: Wafer Handling for Solar Cell Production Equipment Systems Engineering Case Study: Wafer Handling for Solar Cell Production Equipment by Gerrit Muller Buskerud University College e-mail: gaudisite@gmail.com www.gaudisite.nl Abstract This presentation provides

More information

Module Product Families and Generic Developments

Module Product Families and Generic Developments Module Families and Generic Developments by Gerrit Muller HBV-NISE e-mail: gaudisite@gmail.com www.gaudisite.nl Abstract This module addresses families and generic developments. Distribution This article

More information

Module System Architecture Context

Module System Architecture Context Module System Architecture Context by Gerrit Muller Buskerud University College and Buskerud University College e-mail: gaudisite@gmail.com www.gaudisite.nl Abstract The system architecture process is

More information

Module Modeling and Analysis: Application and Life Cycle Modeling

Module Modeling and Analysis: Application and Life Cycle Modeling Module Modeling and Analysis: Application and Life Cycle Modeling The complete course MA 611 TM is owned by TNO-ESI. To teach this course a license from Buskerud University College is required. This material

More information

High Level Modeling to Support Software Design

High Level Modeling to Support Software Design by Gerrit Muller Buskerud University College e-mail: gaudisite@gmail.com www.gaudisite.nl Abstract High level models are simple models with the primary goal to support understanding, analysis, communication

More information

What is a Good Requirement Specification?

What is a Good Requirement Specification? by Gerrit Muller Buskerud University College e-mail: gaudisite@gmail.com www.gaudisite.nl Abstract Requirements play a driving role during product creation. The requirements are captured in a requirements

More information

Systems Engineering Master Project

Systems Engineering Master Project System 1 System n by Gerrit Muller HBV-NISE e-mail: gaudisite@gmail.com www.gaudisite.nl Abstract The master study Systems Engineering is completed by performing a thesis project. This document describes

More information

Family Evaluation Framework overview & introduction

Family Evaluation Framework overview & introduction A Family Evaluation Framework overview & introduction P B Frank van der Linden O Partner: Philips Medical Systems Veenpluis 4-6 5684 PC Best, the Netherlands Date: 29 August, 2005 Number: PH-0503-01 Version:

More information

Ramp Metering. Index. Purpose. Description. Relevance for Large Scale Events. Options. Technologies. Impacts. Integration potential.

Ramp Metering. Index. Purpose. Description. Relevance for Large Scale Events. Options. Technologies. Impacts. Integration potential. Ramp Metering Index Purpose Description Relevance for Large Scale Events Options Technologies Impacts Integration potential Implementation Best Cases and Examples 1 of 7 Purpose Ramp metering is a technique

More information

Industry Master; Engineering Work Experience part-time Job

Industry Master; Engineering Work Experience part-time Job Industry Master; Engineering Work Experience part-time Job by Gerrit Muller Buskerud University College e-mail: gaudisite@gmail.com www.gaudisite.nl Abstract The Systems Engineering Master education in

More information

Effective Credit Process

Effective Credit Process Effective Process GARP2012 Thirteenth Annual Risk Management Convention February 28-29 New York NY Presented by President, A Risk Advisory and Risk Consulting Firm What is an Effective Risk Process An

More information

Introduction to System Performance Design

Introduction to System Performance Design Introduction to ystem Performance Design - What If... ample application code: store rogs vei 41 P.O. Box 235, NO-3603 Kongsberg Norway gaudisite@gmail.com Abstract What is ystem Performance? Why should

More information

Architectural Refactoring; illustrated by MR

Architectural Refactoring; illustrated by MR rest of world network MR scanner admin MR scan MR view UI patient admin acquisition scan UI scan control reconstruction database operating system image processing rest of world MR scanner network view

More information

Mobility Data Marketplace The German approach for the exchange of dynamic traffic data

Mobility Data Marketplace The German approach for the exchange of dynamic traffic data Mobility Data Marketplace The German approach for the exchange of dynamic traffic data Lutz Rittershaus Federal Highway Research Institute www.easyway-its.eu History Innovation Program of the German Federal

More information

Gaudi Project; from Incremental Growth towards Publication

Gaudi Project; from Incremental Growth towards Publication by Gerrit Muller Buskerud University College e-mail: gaudisite@gmail.com www.gaudisite.nl Abstract The Gaudí project has been ongoing for 10 years. The philosophy of the project is described, and the status

More information

Workplace Transport Safety Reversing Vehicles Information Sheet What are the dangers associated with reversing vehicles? Why is reversing a problem?

Workplace Transport Safety Reversing Vehicles Information Sheet What are the dangers associated with reversing vehicles? Why is reversing a problem? Workplace Transport Safety Reversing Vehicles Information Sheet This information sheet aims to raise awareness of the dangers caused by reversing vehicles in the workplace. It provides basic information,

More information

PROJECT AUDIT METHODOLOGY

PROJECT AUDIT METHODOLOGY PROJECT AUDIT METHODOLOGY 1 "Your career as a project manager begins here!" Content Introduction... 3 1. Definition of the project audit... 3 2. Objectives of the project audit... 3 3. Benefit of the audit

More information

Guide to Market Research and Analysis

Guide to Market Research and Analysis The Orangeville & Area Small Business Enterprise Centre (SBEC) 87 Broadway, Orangeville ON L9W 1K1 519-941-0440 Ext. 2286 or 2291 sbec@orangeville.ca www.orangevillebusiness.ca Supported by its Partners:

More information

Business Intelligence Meets Business Process Management. Powerful technologies can work in tandem to drive successful operations

Business Intelligence Meets Business Process Management. Powerful technologies can work in tandem to drive successful operations Business Intelligence Meets Business Process Management Powerful technologies can work in tandem to drive successful operations Content The Corporate Challenge.3 Separation Inhibits Decision-Making..3

More information

Social media governance Harnessing your social media opportunity

Social media governance Harnessing your social media opportunity www.pwc.co.uk/riskassurance Social media governance Harnessing your social media opportunity June 2014 Social media allows organisations to engage with people directly, express their corporate personality

More information

Module Modeling and Analysis: Inputs and Uncertainties

Module Modeling and Analysis: Inputs and Uncertainties Module Modeling and Analysis: Inputs and Uncertainties The complete course MA 611 TM is owned by TNO-ESI. To teach this course a license from Buskerud University College is required. This material is preliminary

More information

Case Study. School Bus Operator Drives Competitive Advantage with BlackBerry Solution

Case Study. School Bus Operator Drives Competitive Advantage with BlackBerry Solution Case Study School Bus Operator Drives Competitive Advantage with BlackBerry Solution Company: Southland Transportation Ltd. is a family-owned transportation company providing school bus and other transportation

More information

Improving audit trail in the use of qualitative data in developing conceptual models

Improving audit trail in the use of qualitative data in developing conceptual models International Journal of Engineering and Technical Research (IJETR) Improving audit trail in the use of qualitative data in developing conceptual models Oluwasegun Aluko Abstract Developing a system dynamics

More information

The Industrial Internet of Things. Overcoming Adoption Challenges to Release the Value Within IIoT

The Industrial Internet of Things. Overcoming Adoption Challenges to Release the Value Within IIoT The Industrial Internet of Things Overcoming Adoption Challenges to Release the Value Within IIoT What is the Internet of Things (IoT)? Smart Television Smart Light Control Smart Motion Sensor Smart Environment

More information

Best Practices in Implementing Green Supply Chains

Best Practices in Implementing Green Supply Chains Best Practices in Implementing Green Supply Chains April 5, 2005 Green SCM integrates environmental and supply chain management. Green Supply Chain Management Plan P1 Plan Supply Chain P2 Plan Source P3

More information

A Technical Introduction to USB 2.0

A Technical Introduction to USB 2.0 A Technical Introduction to USB 2.0 This document introduces the features and benefits of USB 2.0 and describes its impact to users, PC manufacturers and PC peripheral manufacturers. Following a recap

More information

The FDA Perspective on Human Factors in Medical Device Software Development

The FDA Perspective on Human Factors in Medical Device Software Development The FDA Perspective on in Medical Device Development Molly Follette Story, PhD FDA /CDRH / ODE 2012 IQPC Design for Medical Devices Europe Munich, Germany Februar y1, 2012 Overview Guidance for FDA premarket

More information

Machine-to-Machine Applications over Mobile Networks

Machine-to-Machine Applications over Mobile Networks Machine-to-Machine Applications over Mobile Networks Renjish Kaleelazhicathu Networking Lab, Helsinki University of Technology Espoo, Finland Abstract M2M applications have been in existence for the past

More information

BENEFIT OF DYNAMIC USE CASES TO EARLY DESIGN A DRIVING ASSISTANCE SYSTEM FOR PEDESTRIAN/TRUCK COLLISION AVOIDANCE

BENEFIT OF DYNAMIC USE CASES TO EARLY DESIGN A DRIVING ASSISTANCE SYSTEM FOR PEDESTRIAN/TRUCK COLLISION AVOIDANCE BENEFIT OF DYNAMIC USE CASES TO EARLY DESIGN A DRIVING ASSISTANCE SYSTEM FOR PEDESTRIAN/TRUCK COLLISION AVOIDANCE Hélène Tattegrain, Arnaud Bonnard, Benoit Mathern, LESCOT, INRETS France Paper Number 09-0489

More information

Nokia Mobile Phones - Market Environment and Strategy

Nokia Mobile Phones - Market Environment and Strategy Nokia Mobile Phones - Market Environment and Strategy Matti Alahuhta President Nokia Mobile Phones Outline of the Presentation Current State of the Industry Nokia Mobile Phones Strategy Summary 1 Current

More information

Master Project; Execution Phase

Master Project; Execution Phase by Gerrit Muller HBV-NISE e-mail: gaudisite@gmail.com www.gaudisite.nl Abstract A master project in systems engineering using action research or indystry as laboratory requires that the student is both

More information

INTERIM ADVICE NOTE 179/14

INTERIM ADVICE NOTE 179/14 INTERIM ADVICE NOTE 179/14 Guidance on the Use of Vehicle Mounted High Level to provide advance warning of lane closures for Relaxation Works on Dual Carriageways with a Hard Shoulder Summary Guidance

More information

PROJECT MANAGEMENT PLAN Outline VERSION 0.0 STATUS: OUTLINE DATE:

PROJECT MANAGEMENT PLAN Outline VERSION 0.0 STATUS: OUTLINE DATE: PROJECT MANAGEMENT PLAN Outline VERSION 0.0 STATUS: OUTLINE DATE: Project Name Project Management Plan Document Information Document Title Version Author Owner Project Management Plan Amendment History

More information

The Strategic Deployment of Lean Construction

The Strategic Deployment of Lean Construction The Strategic Deployment of Lean Construction Presentation to LCI-Finland 2 nd December 2015 A 120bn Estate to be Operated, Maintained and renewed 18,000 structures, 34,000 drainage assets 4 million vehicles

More information

Health and safety policy

Health and safety policy 1. General statement of intent The Company recognises and accepts its responsibilities as an employer to ensure, so far as is reasonably practicable, the health, safety and welfare of its employees and

More information

Geo Track Predictive Traceability and Autonomation

Geo Track Predictive Traceability and Autonomation Geo Track Predictive Traceability and Autonomation 1 Geo Track is an automated vehicles, equipments, goods or persons localization system and resources management. Geo Track provides exact localization

More information

The Internet of Things. A fleet manager s guide to the Internet of Things

The Internet of Things. A fleet manager s guide to the Internet of Things The Internet of Things A fleet manager s guide to the Internet of Things A new industrial revolution The internet of things, also known as IoT, is rapidly being described as the next industrial revolution,

More information

The goal of this discussion is the development of one, comprehensive definition upon which we can use on our collaborative framework.

The goal of this discussion is the development of one, comprehensive definition upon which we can use on our collaborative framework. Introduction Despite the popularity on the term Supply Chain Management (SCM), both in academic and practise, there remains considerable confusion to its meaning. Some authors define SCM in operational

More information

4. Critical success factors/objectives of the activity/proposal/project being risk assessed

4. Critical success factors/objectives of the activity/proposal/project being risk assessed ARTC Risk Management Work Instruction 2: 1. Conduct Risk Assessment Workshop This Work Instruction provides general guidelines for conducting a generic Risk Assessment workshop. The instructions supplement

More information

Voxee Hosted VoIP Billing

Voxee Hosted VoIP Billing Voxee Hosted VoIP Billing Fully Managed Speed & Reliability Voxee Inc 60 E Rio Salado Parkway Suite 900 Tempe, Arizona 85281 p: +1.480.366.5950 e: enterprise@voxee.com The VoIP Service Provider s Dilemma

More information

Philips remote monitoring and control systems

Philips remote monitoring and control systems Philips remote monitoring and control systems Intelligent management of your road and street lighting Energy cost savings Maintenance efficiencies Reduced CO 2 emissions Improved safety Minimized light

More information

traffic accident investigation manual Quick Start Guide This traffic accident investigation manual is by means of independently produced user guides.

traffic accident investigation manual Quick Start Guide This traffic accident investigation manual is by means of independently produced user guides. traffic accident investigation manual Quick Start Guide This traffic accident investigation manual is by means of independently produced user guides. TRAFFIC ACCIDENT INVESTIGATION MANUAL After you have

More information

Display Components. Executive Vice President Philips Components CEO Business Group Display Components

Display Components. Executive Vice President Philips Components CEO Business Group Display Components Display Components Philippe Combes Executive Vice President Philips Components CEO Business Group Display Components W e w i l l r e i n f o r c e o u r l e a d i n g p o s i t i o n a n d g r a s p h

More information

Modeling and Analysis Overview

Modeling and Analysis Overview U" U' diagnostic quality CoO image quality U throughput purchase T price IQ spec typical case BoM B profit margin standard workstation CPU budget S Moore's law memory budget common console render engine

More information

Buskerud University College: Program Systems Engineering

Buskerud University College: Program Systems Engineering : Program Systems Engineering - market and customer context life cycle context system architecting multi-disciplinary design mono-discipline mono-disciplinary engineering mono-discipline Frogs vei 41 P.O.

More information

Functional Safety and Automotive SW - Engineering Introduction ISO 26262 @ Daimler

Functional Safety and Automotive SW - Engineering Introduction ISO 26262 @ Daimler Functional Safety and Automotive SW - Engineering Introduction ISO 26262 @ Daimler Dr. Juergen Schwarz Senior Manager Functional Safety & E/E - Processes WOCS 2012 September 27, 2012, Tokyo, Japan Overview

More information

DRAFT PLANNING THE OPENING OF A ROAD PROJECT GUIDELINE 1

DRAFT PLANNING THE OPENING OF A ROAD PROJECT GUIDELINE 1 DRAFT PLANNING THE OPENING OF A ROAD PROJECT GUIDELINE 1 Guideline: DRAFT Planning the opening of a road project guideline Version: 1.1 Issue: September 2009 Approved By: Phil Margison General Manager,

More information

Architecting User Value: From technical Engineering to Value Engineering

Architecting User Value: From technical Engineering to Value Engineering Architecting User Value: From technical Engineering to Value Engineering Dieter K.Hammer Gerrit Muller Kees van Overveld Department of Computer Science, Philips Research Stan Ackermans Institute Eindhoven

More information

SELECTION OF SUPPLIER IN B2B E-COMMERCE USING WORK FLOW PETRI NET

SELECTION OF SUPPLIER IN B2B E-COMMERCE USING WORK FLOW PETRI NET SELECTION OF SUPPLIER IN B2B E-COMMERCE USING WORK FLOW PETRI NET Samara Mubeen 1 and K.N.Subramanya 2 1 Department of Information Science and Engineering, J.N.N.College of engineering, Shimoga, Karnataka,

More information

Investigation of Accidents and Serious Railway Incidents at Level Crossings

Investigation of Accidents and Serious Railway Incidents at Level Crossings Investigation of Accidents and Serious Railway Incidents at Level Crossings Global Level Crossing Safety & Trespass Prevention Symposium 2016 Helsinki Presentation The presentation will focus on: Traffic

More information

INTELLIGENT DETECTION SYSTEMS

INTELLIGENT DETECTION SYSTEMS INTELLIGENT DETECTION SYSTEMS WORLD-CLASS PERFORMANCE THROUGH ENGINEERING EXCELLENCE With over 20 years experience, AGD Systems provides advanced radar detection technologies for Intelligent Transportation

More information

Top 5 Mistakes Made with Inventory Management for Online Stores

Top 5 Mistakes Made with Inventory Management for Online Stores Top 5 Mistakes Made with Inventory Management for Online Stores For any product you sell, you have an inventory. And whether that inventory fills dozens of warehouses across the country, or is simply stacked

More information

D5.1 Tips&Info4BRT - Product specification of the event management software ALMO

D5.1 Tips&Info4BRT - Product specification of the event management software ALMO TiPS&Info4BRT Traffic lights priority system and information workflow for Bus Rapid Transit Corridors D5.1 Tips&Info4BRT - Product specification of the event management software ALMO Work package: WP5

More information

Intelligent development tools Design methods and tools Functional safety

Intelligent development tools Design methods and tools Functional safety Intelligent development tools Design methods and tools Functional safety Flanders DRIVE Index: Flanders DRIVE 1 Importance of functional safety 2 Functional safety for mechatronic systems 4 Global functional

More information

1. To what extent are wealth management and private client requirements taken into account when designing new solutions or upgrades?

1. To what extent are wealth management and private client requirements taken into account when designing new solutions or upgrades? PORTFOLIO MANAGEMENT CLEARVISION Criteria for entry: Technology solution providers specialising in tools for managing client s investment portfolios. ClearVision was created in 2007 by solutions architect

More information

Updating Ofcom s guidance on network security

Updating Ofcom s guidance on network security Updating Ofcom s guidance on network security Call for Inputs Publication date: 13 December 2013 Closing Date for Responses: 21 February 2014 Contents Section Page 1 Introduction 1 2 Legislative framework

More information

Analyst - EDI. healthalliance Purpose, Vision and Principles. Purpose Statement

Analyst - EDI. healthalliance Purpose, Vision and Principles. Purpose Statement Principles Vision Purpose Statement Analyst - EDI healthalliance Purpose, Vision and Principles healthalliance provides shared services to benefit NZ health organisations. We will deliver increasing value

More information

BRC Food Safety Management System Implementation Workbook

BRC Food Safety Management System Implementation Workbook We have written this workbook to assist in the implementation of your BRC food safety management system. The workbook is divided into 8 steps that are designed to assist you in implementing your food safety

More information

Innovative approach to security solutions

Innovative approach to security solutions > > > > > Innovative approach to security solutions www.tehnomobil.eu/solutions This is why we in Tehnomobil believe that security starts long before the first smoke detector, card reader or camera is

More information

Quality assurance in an Agile delivery method

Quality assurance in an Agile delivery method Quality assurance in an Agile delivery method Guy Nelson (Quality Manager, Fidelity International) Barbara Roberts (Accredited DSDM Consultant) April 2006 Agenda The Challenges to Quality Assurance CMMi

More information

Listening to the Customer s Voice 1

Listening to the Customer s Voice 1 Listening to the Customer s Voice 1 Karl E. Wiegers Process Impact 716-377-5110 www.processimpact.com Perhaps the greatest challenge facing the software developer is sharing the vision of the final product

More information

Milestone Edge Storage with flexible retrieval

Milestone Edge Storage with flexible retrieval White paper Milestone Edge Storage with flexible retrieval Prepared by: John Rasmussen, Senior Technical Product Manager, Milestone XProtect Corporate Business Unit Milestone Systems Date: July 8, 2015

More information

Telelogic White Paper. Strategic QA. Steps to Effective Software Quality Assurance. Dominic Tavassoli, Telelogic 1.0. July 2007

Telelogic White Paper. Strategic QA. Steps to Effective Software Quality Assurance. Dominic Tavassoli, Telelogic 1.0. July 2007 Strategic QA Steps to Effective Software Quality Assurance Dominic Tavassoli, Telelogic 1.0 July 2007 Table of Contents Overview 1 The Quality Assurance Paradox 1 How Much Testing is Enough? 1 What Part

More information

ACTA UNIVERSITATIS APULENSIS No 9/2005. Burja Lucian and Tanase Mihai

ACTA UNIVERSITATIS APULENSIS No 9/2005. Burja Lucian and Tanase Mihai ACTA UNIVERSITATIS APULENSIS No 9/2005 IMPLEMENTING A DOCUMENT MANAGEMENT SYSTEM USING RFID TECHNOLOGY Burja Lucian and Tanase Mihai Abstract.With strong support in the industry from important players

More information

The Role and Task of the System Architect

The Role and Task of the System Architect - Blah Blah V4aa Idea IO think, analyze listen, talk, walk around design, assist project leader brainstorm, with work breakdown, explain schedule, risks present, meet, teach, discuss travel to write, customer,

More information

Presented By: Leah R. Smith, PMP. Ju ly, 2 011

Presented By: Leah R. Smith, PMP. Ju ly, 2 011 Presented By: Leah R. Smith, PMP Ju ly, 2 011 Business Intelligence is commonly defined as "the process of analyzing large amounts of corporate data, usually stored in large scale databases (such as a

More information

Social media governance

Social media governance www.pwchk.com Social media governance Harnessing your social media opportunity Social media allows organisations to engage with people directly, express their corporate personality and gain insight into

More information

system kx-vc-series WiTh HigH image and sound quality and many more features

system kx-vc-series WiTh HigH image and sound quality and many more features always more panasonic Hd Visual Than you expect communication system s WiTh HigH image and sound quality and many more features improving your CommuniCaTion While saving money WitH panasonic HdVc The hd

More information

Risk Assessment for Medical Devices. Linda Braddon, Ph.D. Bring your medical device to market faster 1

Risk Assessment for Medical Devices. Linda Braddon, Ph.D. Bring your medical device to market faster 1 Risk Assessment for Medical Devices Linda Braddon, Ph.D. Bring your medical device to market faster 1 My Perspective Work with start up medical device companies Goal: Making great ideas into profitable

More information

Transforming industries: energy and utilities. How the Internet of Things will transform the utilities industry

Transforming industries: energy and utilities. How the Internet of Things will transform the utilities industry Transforming industries: energy and utilities How the Internet of Things will transform the utilities industry GETTING TO KNOW UTILITIES Utility companies are responsible for managing the infrastructure

More information

Lean Implementation in Service Companies

Lean Implementation in Service Companies Lean Implementation in Service Companies Alberto Portioli-Staudacher Politecnico di Milano Department of Management, Economics and Industrial Engineering, P.za Leonardo davinci, 32-20133 Milano, Italy

More information

FINE ICT for energy companies

FINE ICT for energy companies ENERGY COMPANIES AND ICT The energy market in Europe is changing continuously. New competitors gain market share and smart meters lead to changes. Energy companies must rapidly adapt to the new circumstances

More information

Enterprise - Network, Servers, Storage, NAS, SAN, HPC. Refurbished computing - Laptops, Workstations, Servers and more

Enterprise - Network, Servers, Storage, NAS, SAN, HPC. Refurbished computing - Laptops, Workstations, Servers and more Conbrio Technology Group Ltd is the result of several specialist businesses that have been brought together to provide a unique range of skills, services and products. This means that Conbrio is able to

More information

Appendix A Use of Supporting Studies in Process for NI 43-101 Documentation

Appendix A Use of Supporting Studies in Process for NI 43-101 Documentation Appendix A Use of Supporting Studies in Process for NI 43-101 Documentation Foreword Appendix A serves as support documentation within the Best Practice Guidelines for Mineral Processing (BPGMP). It supplements

More information

Transportation Policy and Design Strategies. Freight Intensive. Level of Freight Presence

Transportation Policy and Design Strategies. Freight Intensive. Level of Freight Presence Appendix G Transportation Policy and Design Strategies CONTEXT SENSITIVE SOLUTIONS To address the need to describe freight systems which account for the population distress which may result, an analysis

More information

TOGAF 9 i to Essential Meta Model Concept Mapping

TOGAF 9 i to Essential Meta Model Concept Mapping 9 i to Essential Meta Model Mapping Phase Preliminary Phase Assumption Constraint A statement of probable fact that has not been fully validated at this stage, due to external constraints. For example,

More information

Environmental Product Declarations at Bombardier Transportation

Environmental Product Declarations at Bombardier Transportation Environmental Product Declarations at Bombardier Transportation Dr. Kathy Reimann EPD stakeholder conference - 15 May 2012 Bombardier Transportation EcoEfficient Optimised Environmental Performance Life

More information

Total Exploration & Production: Field Monitoring Case Study

Total Exploration & Production: Field Monitoring Case Study Total Exploration & Production: Field Monitoring Case Study 1 Summary TOTAL S.A. is a word-class energy producer and provider, actually part of the super majors, i.e. the worldwide independent oil companies.

More information

C L A I M S M A N A G E M E N T & M I T I G A T I O N - T I P S T O H E L P P R O T E C T Y O U R S E L F A G A I N S T F R A U D A N D L I M I T Y O

C L A I M S M A N A G E M E N T & M I T I G A T I O N - T I P S T O H E L P P R O T E C T Y O U R S E L F A G A I N S T F R A U D A N D L I M I T Y O C L A I M S M A N A G E M E N T & M I T I G A T I O N - T I P S T O H E L P P R O T E C T Y O U R S E L F A G A I N S T F R A U D A N D L I M I T Y O U R L I A B I L I T Y M a y 6, 2 0 1 5 W H O I S A

More information

BT Field Force Automation. Transforming the performance of your mobile workforce

BT Field Force Automation. Transforming the performance of your mobile workforce Mobile solutions for processes and people in the field Business leaders across private and public sectors share the same challenge of controlling operational costs. Enterprises need to maintain the operational

More information

Dynamic Cloud Management

Dynamic Cloud Management Dynamic Cloud Management Page 1 of 7 Dynamic Cloud Management Introduction After analysing and designing large infrastructure domains for many years, there are two issues that keep repeating. The first

More information

INTELLIGENT TRANSPORT IN REAL TIME BUILDING CONFIDENCE, IMPROVING PERFORMANCE

INTELLIGENT TRANSPORT IN REAL TIME BUILDING CONFIDENCE, IMPROVING PERFORMANCE INTELLIGENT TRANSPORT IN REAL TIME BUILDING CONFIDENCE, IMPROVING PERFORMANCE ABOUT CONNEXIONZ THE SMART SOLUTION TO TRANSPORT MANAGEMENT S mart phones, smart grids, smart cars the list of smart technologies

More information

Smarter Transportation Management

Smarter Transportation Management Smarter Transportation Management Smarter Transportation Management An Opportunity for Government to Think and Act in New Ways: Smarter Transportation and Traffic Safety Cate Richards NA Smarter Cities

More information

End of Queue Warning Systems. Systems Requirements

End of Queue Warning Systems. Systems Requirements End of Queue Warning Systems Systems Requirements December 2015 Acknowledgements This document was prepared for Minnesota Department of Transportation s (MnDOT) Systems Engineering to Address Work Zone

More information

Health Canada s GCP Compliance Program Part 2. GCP Information Sessions November 2010

Health Canada s GCP Compliance Program Part 2. GCP Information Sessions November 2010 Your Health and Safety... Our priority Votre santé et votre Securité notre priorité Health Canada s GCP Compliance Program Part 2 GCP Information Sessions November 2010 Inspection Program Main objectives

More information

(Road Accident Data Recorder)

(Road Accident Data Recorder) (Road Accident Data Recorder) Contents Why accident data? Existing situation What is RADaR? How RADaR works? Benefits Why Accident (Crash) Data? Factors contributing to road accidents are Driver behaviour

More information

RFID for Managed Parking Lots

RFID for Managed Parking Lots RFID for Managed Parking Lots RFID technology can provide independent, non stop systems for security, parking, and access control. Our RFID technology provides businesses and communities with hands free

More information

INDUSTRY REPORT ON AIRBAG INDUSTRY

INDUSTRY REPORT ON AIRBAG INDUSTRY INDUSTRY REPORT ON AIRBAG INDUSTRY AIRBAG MARKET GROWTH DRIVERS: Key drivers for airbags industry are: Federal regulation-first and foremost Public awareness General increase in concerns for safety Development

More information

PUBLIC ELECTRICAL SAFETY AWARENESS PLAN 2015/16

PUBLIC ELECTRICAL SAFETY AWARENESS PLAN 2015/16 PUBLIC ELECTRICAL SAFETY AWARENESS PLAN 2015/16 CONTENTS 1.0 Introduction... 2 1.1 Purpose... 2 1.2 PESAP objectives... 2 1.3 Compliance... 2 1.4 Identified targeted groups... 2 2.0 Safety commitment...

More information

Transport Management from a Shipper s Perspective

Transport Management from a Shipper s Perspective Transport Management from a Shipper s Perspective Utilizing the Analytical Hierarchy Process to assess the shipper s transport outsourcing decision Author P.J. Marijnissen 1102214 January 8, 2009 Final

More information

THE SUPPLY CHAIN MANAGEMENT AND OPERATIONS AS KEY TO FUTURE COMPETITIVENESS FOR RESEARCH, DEVELOPMENT AND MANUFACTURE OF NEW VEHICLES

THE SUPPLY CHAIN MANAGEMENT AND OPERATIONS AS KEY TO FUTURE COMPETITIVENESS FOR RESEARCH, DEVELOPMENT AND MANUFACTURE OF NEW VEHICLES Journal of KONES Powertrain and Transport, Vol. 18, No. 3 2011 THE SUPPLY CHAIN MANAGEMENT AND OPERATIONS AS KEY TO FUTURE COMPETITIVENESS FOR RESEARCH, DEVELOPMENT AND MANUFACTURE OF NEW VEHICLES Julen

More information

Leica DozerNav Plus High precision GPS dozer guidance. More than a guidance system

Leica DozerNav Plus High precision GPS dozer guidance. More than a guidance system Leica DozerNav Plus High precision GPS dozer guidance More than a guidance system Leica DozerNav Plus > helping you drive productivity with ease Leica DozerNav Plus the benefits at a glance Real-time feedback

More information

Systems Engineering Master Project

Systems Engineering Master Project System 1 System n - organizational and operational context organizational and operation context user needs and requirements breadth SE body of Knowledge design and realization reflect connect reflection

More information

Ride Safe. How you can avoid the 5 most common motorcycle accidents. Produced with the support of The Department for Transport

Ride Safe. How you can avoid the 5 most common motorcycle accidents. Produced with the support of The Department for Transport Ride Safe How you can avoid the 5 most common motorcycle accidents Produced with the support of The Department for Transport Ride Safe How you can avoid th Riding a motorbike safely requires both skill

More information

Supply chain management in the ERP industry

Supply chain management in the ERP industry Chapter 5 Supply chain management in the ERP industry 5.1 Introduction Supply chain management is a management philosophy that takes a systems approach to viewing the supply chain as a single entity (Mentzer

More information

1.0 Examples on common security provisions/common welfare provisions

1.0 Examples on common security provisions/common welfare provisions 1.0 Examples on common security provisions/common welfare provisions Demands for quality Who Period A. Traffic areas on the site 1. Access roads to the site For heavy traffic from the machinery Main contractor

More information