Position IT in Project Management (Case study: municipalities of Namin)

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Position IT in Project Management (Case study: municipalities of Namin)"

Transcription

1 JANUARY 0 Position IT in Project Management (Case study: municipalities of Namin) Shahram Gilaninia(Corresponding Author) Department of Business Management, Science and Research Branch, Islamic Azad University, Guilan, Iran Seyyed Javad Mousavian Department of Management, Astara Branch, Islamic Azad University, Astara, Iran Mohsen Ahani Seyed Hasan Hosseini Ali Farzin Aidin Bayrami Kamyar Sayad Hossein Bizhani Hojatollah Moridzadeh Fatemeh Zadbagher Seighalani Department of Business Management, Rasht Branch, Islamic Azad University, Rasht, Iran Abstract An organization to achieve its overall objectives has required to planning and accurate control of tasks process with corrects management. Today, considering that project management is as one of professional discussion management. Managers take advantage of several tools in this field. One of these tools is project management software that have found widely used with advances in science, technology, information technology and project management. This paper reviews the basic concepts of information technology, the relationship between IT with time and cost of projects, using the survey method has been studied in the municipality Namin. The Above study shows the impact of information technology to reduce time and costs projects associated with to improve quality. Keywords: Macroeconomic Objectives, Information Technology, Project Management, Basic Concepts, Software Introduction Project management and project management dates back to at least 500 years ago without the knowledge of dates. Emergence of project management as a science was started from the First World War. Project management with today s view refers to planning and control and management of projects. The nonrepetitive and unique and temporary and can be broken into a series of activities that have a defined start and end points and are used a set of resources at different levels. In the past, due to the lack of diversity and complexity of process and steps doing projects and lack of attention Project management as a structured, require careful management and planning of pre design was not felt. Many companies try to review their managerial patterns (Gilaninia, 0).With elapsed time, technology and diversity; epidemic field of information technology (IT), knowledge management has also witnessed tremendous progress. Experience has shown our efficiency is much better than other days when we noted daily work COPY RIGHT 0 Institute of Interdisciplinary Business Research 75

2 JANUARY 0 in last night. Now in control project in addition to listing activities, sequence, time, resources and cost, they are carefully planned. Today projects surround all of our lives in the working environment and social and with technology development, the number and variety of municipal projects, past approaches lost their efficiency and now as one of the most effective strategies, project management and projectoriented organizations have been proposed for integrated management plan. From benefits of this technology can be noted to Rial control and physical progress of projects and project management database, consisting from: information, architectural validities, contracts, contractors, banks and situation and address the construction and also create an electronic archive of documents and projects and contracts (Mamdouhi, 008:). In today's business environment is characterized by increasing competition(gilaninia& et al,0).time, cost and quality of the project are main components of project that disregard and negligence in the case of each is leading to lack of success, or failure of the project. In project traditional control, resource allocation to the components of the project was not accurate and was calculated as the total that led to a shortage or surplus budget. Also due to the subjective and sometimes inaccurate estimates time of doing projects, most of the time managers spend on repetitive tasks and without schedule predesigned that finally, two factors the lack of control time of and cost is led to confusion management and waste of resource and costs. Today, despite new information technology including diverse software of management, time management and cost and control quality of projects being addressed and even have been considered balance the cost and time between several projects and According to need for strong management in different fields with information technology especially when need to careful management, information technology can play a role in the fate projects. Literature review.. History of Project Management History project management in the world is usually considered management great projects such as building the pyramids of Egypt, wall of China and establishes the order of Darius of Persepolis. Each of these projects including large and complex projects in human history and are made with high standards and applying great human resources. When a manager enters to City of mysterious Achaemenid and in every corner of it sees prominent artistic designs of the ancient ;No doubt people will wonder how such a huge project, nearly two thousand five hundred years ago made with a unique quality. The current business environment is very different from the past(gilaninia & et al,0) Although the order of Cyrus, Pasargadae engineers and builders were obliged to write describe their work and schedule the next day in plaque that was known to Karnamk but today cant expressing Strong statement about how careful management of large projects, ancient times by relying to speculation.because unfortunately hasn t been found evidence or indication of how to apply project management methods and techniques in in this project (Hasti, 00:). But history of project management returns to in early years of the 900s in new world where Henry Gantt with development of its innovative bar chart initiated movement rapid during the 950 and 960 in the air space and military projects in the United States and England. Henry Gantt as the father of planning and project control techniques have been recorded in history.however during the 950s and 960s to the early years of growth and development of project management is known in the contemporary world. These years are beginning of evolution and development of methods and knowledge associated the nine project management that years later were used by operating different software and in projects. With the development of electronic systems (Gilaninia & et al, 0) Rapid technological change, intense competition market and intensive consultations and powerful companies, organizations and businesses responsible for all projects should be encouraged to change their management systems. With changes in technology, project management and project oriented in the management is the only way was facing the contractors. COPY RIGHT 0 Institute of Interdisciplinary Business Research 75

3 JANUARY 0.. Definition of Project Management Project management is planning and directing projects within the framework of time, cost and determine quality to create of its optimal results. Project management encompasses activities of planning, organizing, monitoring implementing and the implementation directing and is trying with the correct use of resources delivering expected and identified results with previous agreement cost in the right time. In other words, project management is applying knowledge, skills, tools and techniques necessary to manage flow of activities execution, elimination of needs and expectations of the custodians from the project implementation. Project management use from planning and control for implementation (Hasti, 00:)... Definition of project planning It is the process of planning, determine sequencing and balance of activities required implementing a project With regard to required time for execution of each activity and the quality determined for its activities (Hasti, 00:)... Definition of project control Project control is a process for maintain path project to achieve an economic balance between three factors: cost, time of and quality during project implementation that will help from their tools and techniques in this matter. In fact control, accurate and complete execution of codified plan for the project so in time of exit the program can with determine causes and design most economical of activities return project to the closest situation on its original path(hasti, 00,:). Control project uses from the following three factors in this way: Determine the actual status of project Compared actual situation with program Consider corrective action.5. Project management function Project management is tools for planning and directing the project to desired goals. These objectives are based on customer satisfaction and attention to three factors: time, quality and cost. At first sight maybe the tools and methods used in waste management, time consuming and cost, but it should be noted that project management is the only way that you can ensure from do to timely project. Project management is a way for appropriate use from human, machine and money in direction of right execution and timely a new work, the work must be done right in the first run. Project management or projectbased management is method of efficiency in the management for dealing with new tasks and create balance according to project scope, cost and quality in terms of time and in environment full of risks. The purpose from training project managers is enabling them against project problems and prepares them for entry into new and unexplored area of the project..6. Project management standards With the expansion field of trade, companies and globalization of projects, today use of standards for being coordinate persons involved in a project and ensures work correct implementation is essential. Standards, in addition to explain work and how determine execution of correct operation, as the reference for the group project is considered in disagreements. Standards strength is in their comprehensive, simplicity, public acceptability to users and ensures the correct execution of the work. According to globalization of manufacturing and production companies and to expand work markets, project managers COPY RIGHT 0 Institute of Interdisciplinary Business Research 75

4 JANUARY 0 should be familiar with project management standards. Today with the complexity projects and the need for use of IT in planning, management and control of projects, we should consider role of information technology especially different software of project such as Microsoft project Mindjet Mind Manager and (Ahmadiannejad, 009:7). For managers use accurate and consequent of this software should be taught to managers basic concepts of Information Technology..7. Basic Concepts of Information Technology All the concepts of information technology lie at the center of ICDL. According to great extent and discussion about it and because it does not fit in this article, following is a brief hints. ICDL (International Computer Driving License) International Computer Driving License is an international license that confirms ability of holders of this certificate in computer skills..8. Europe International Computer Driving License Europe International Computer Driving License is international license of computer skills that have developed in 60 countries. This license is called international computer driving license for countries of outside Europe (Shokoufaeian,Heidari Moghadam,00:). Goals of Licenses is including: improve of capabilities in IT Develop a culture of computer use for the general population Optimization of society current affairs and in result to better response to the basic needs of people. Promote efficiency in companies 5 Create ability in employers to effective invest in IT 6 Ensure optimal use of maximum staff skills and abilities in the workplace..9. Icdl Skills According to international standard, ICDL courses consist of the seven skills that include: First skill: Basic concepts of information technology, fundamentals of computer science and its technology. Second skill: Use the computer and managing files, operating system windows. Third skill: word software Forth skill: excel software Fifth skill: access software Sixth skill: power point software Seventh skill: outlook software, internet Main hypothesis Effective uses of the seven skills IT are unequal in priorities. Research Method The present study is application from survey methods and statistical community including municipal employees of Namin (including contract, formal). Data collection tool was questionnaire (containing 5 questions), validity and reliability questionnaire determine by the expert survey method and content than prepared of questionnaire. All questionnaires distributed and collected and the results were extracted. 5 Data Analysis The results of testing main statistical hypothesis by questionnaires and effect of IT on cost,quality projects, reducing the number of human resources,reducing Bureaucracy and paperwork. COPY RIGHT 0 Institute of Interdisciplinary Business Research 75

5 JANUARY 0 Table Frequency distribution the impact of on information technology doing projects Too little little Rate of effect Average much too much Row Questions in the questionnaire 5 The amount of Impact IT on reducing cost projects The amount of Impact IT on reducing time projects The amount of Impact IT on Quality Improvement of project The amount of Impact IT on reducing the number of human resources The amount of Impact IT on reducing Bureaucracy and paperwork %.7 %.7 %6.7 %.7 From 0 questionnaires distributed, questionnaires were answered completely, 5 incomplete questionnaires, did not answer question and 9 questionnaires was not returned so do the questionnaires have been completed answer and analysis by spss software. And the frequencies and percentage frequencies were extracted. %. %.7 %.7 %.7 %.7 %6.7 %. 7 %. % %0 %0 %0 %.7 The amount of Impact IT on reducing Bureaucracy and paperwork 5% 5 The amount of Impact IT on reducing the number of human resources %8. The amount of Impact IT on Quality Improvement of project The amount of Impact IT on reducing cost projects %6.7 The amount of Impact IT on reducing time projects %.7 Figure (): Variables prioritize introduced based on impact of IT on them COPY RIGHT 0 Institute of Interdisciplinary Business Research 755

6 JANUARY 0 According to the influence of "much" and "too much" is higher and are determined, so prioritize variables were done based on these two items and the results have been reflected in figure. 6 Discussion & Conclusion Regarding the use of information technology in projects are lead to reduce costs, save time and precise control of projects quality, This issue should feel seriously by managers and country's macroeconomic policies are the largest sponsor in order to prepare of IT by the public sector and private sector (as the original pieces). Also following obstacles must be overcome to achieve higher goals. A special fund is considered part of IT Means that there is Prepared to accept IT. Training for administrators familiar with seven computer skills and Training specific software and total raising the level of society digital literacy. Support of private sector as soldiers development of IT in the country. Approved a special budget IT for organizations. 5 Giving more facilities software and hardware to department of Informatics organizations. COPY RIGHT 0 Institute of Interdisciplinary Business Research 756

7 JANUARY 0 References Ahmadian Nejad,D.(008). Quick training of Microsoft project (007), Publishing of Ghalam Mehrgan. Mamdouhi,A.R;Seyyed Hashemi,M.R.(008).Iranian Journal of Business Management, Vol, No. Asghari,Omid;Sakaki,S.H;Yavari;M;Soltani,F.(00). Planning, the project control and balance of the time,cost with critical path method, Iran Mining Engineering Conference. Gilaninia,Sh;Fattahi,Arman;Mousavian,S.J.(0). Behavioral Factors Tend to Use the Internet Banking Services Case Study: System (SABA), the Melli Bank, Iran, Ardabil, International Journal of Business Administration, No.,pp779. Gilaninia,Sh;Alipour,H;Zia Khosoosi,E;Mousavian,S.J.(0). CRM Application Impact on Customer Satisfaction in Financial and Credit Institutions (Case study: Financial and Credit Institutions in Guilan, Iran), Journal of Basic and Applied Scientific Research, vol (8), pp Gilaninia,Sh;Seyed Danesh,S.Y;Amiri,M;Mousavian,S.J.(0). Effective Factors on Adoption of E Commerce in SME Cooperative, interdisciplinary journal of contemporary research in business, ijcrb.webs.com,vol, NO 6,pp. Gilaninia,Sh;Chirani,E;Ramezani,E ;Mousavian,S.J.(0). The Impact of Supply Chain Management Practices on Competitive Advantage, interdisciplinary journal of contemporary research in business, ijcrb.webs.com, VOL, NO 6,pp Hajkarimi,A;Jamalieh Bastami,B;malekizadeh,v.(00). Study effect of ICT in industry international markets, Iranian journal of business perspective,no (),pp. Rahimi,H;Shokoufian,Sh;Heidari Moghadam,Gh.(00). Skills and training Computer of grade (ICDL), Shares knowledge publisher. Rahgoshai,Hosein,(information technology in Iran, challenges & problems), Sabzeh parvar,majid.( Book Project), narmeh Publications, Third Edition Omrani,Ali.(00). Management of construction projects. Ghafari,Abbas, Introduction to Project Management Professional (PMP). Hasti.(00).project management. Yazdanpanah,Homaion;Mostajeran,Rahim.(009). Project assessment of ICT municipal,journal of Urban Management,no. COPY RIGHT 0 Institute of Interdisciplinary Business Research 757

The Impact of Information Technology Application on Supply Chain Performance

The Impact of Information Technology Application on Supply Chain Performance The Impact of Information Technology Application on Supply Chain Performance Abstract Shahram Gilaninia (Corresponding Author) Department of Business Management, Science and Research Branch, Islamic Azad

More information

Kuwait Chapter of Arabian Journal of Business and Management Review Vol. 1, No.5; January 2012

Kuwait Chapter of Arabian Journal of Business and Management Review Vol. 1, No.5; January 2012 INVESTIGATE THE RELATIONSHIP BETWEEN READINESS LEVEL MANAGERS TO IMPLEMENT TOTAL QUALITY MANAGEMENT WITH ORGANIZATIONAL CULTURE AND EFFECTIVENESS OF MANAGERS (Case study: managers of Islamic Azad University

More information

Project Management (Concept, Definition, Methods)

Project Management (Concept, Definition, Methods) Project Management (Concept, Definition, Methods) Hojatolah Moradi Prdanjani *1, Narjes Hafizi Nafchi 2, Razieh Hafizi Nafchi 3 and Seyedeh Tahereh Ahmadi Sheikh Shabani 4 1- Management group, management

More information

Abstract. Shahram Gilaninia 1, Mohammad Taleghani 2, Mohsen Eshghi Mohammadi 3* 2. Statement of Problem

Abstract. Shahram Gilaninia 1, Mohammad Taleghani 2, Mohsen Eshghi Mohammadi 3* 2. Statement of Problem The Impact of Public Relations Performances on Market Share of Firms (Case Study: Power Battery Manufacturing In Isfahan) Shahram Gilaninia 1, Mohammad Taleghani 2, Mohsen Eshghi Mohammadi 3* 1,2 Associate

More information

Assess the Impact of Internet Advertising on the performance of Industrial Marketing Units

Assess the Impact of Internet Advertising on the performance of Industrial Marketing Units Assess the Impact of Internet Advertising on the performance of Industrial Marketing Units Shahram Gilaninia (Corresponding Author) Department of Business Management, Science and Research Branch, Islamic

More information

The Effect of Internal Marketing on Employees' Customer Orientation in Social Security Organization of Gilan

The Effect of Internal Marketing on Employees' Customer Orientation in Social Security Organization of Gilan The Effect of Internal Marketing on Employees' Customer Orientation in Social Security Organization of Gilan Dr. Shahram Gilaninia 1. Dr. Bijan Shafiei 2. Rashid Shadab 3 1. Department of Industrial Management,

More information

Ranking Barriers to Implementing Marketing Plans in the Food Industry

Ranking Barriers to Implementing Marketing Plans in the Food Industry Ranking Barriers to Implementing Marketing Plans in the Food Industry Shahram Gilaninia 1, Seyed Yahya Seyed Danesh 2, Mina Abroofarakh 3* 1 Department of Industrial Management, Rasht Branch, Islamic Azad

More information

The Role Of Management Accounting In Budget Control

The Role Of Management Accounting In Budget Control J. Appl. Environ. Biol. Sci., 5(4S)95-100, 2015 2015, TextRoad Publication ISSN: 2090-4274 Journal of Applied Environmental and Biological Sciences www.textroad.com The Role Of Management Accounting In

More information

Marketing Information System in Organizational Processes

Marketing Information System in Organizational Processes Marketing Information System in Organizational Processes Farshad Hosami 1, Kaveh Tahvildari 2,Mehrdad Moradi 3,Ahmadreza Taheri 4, Alireza Hosseini Nasab 5, Nader Khodadadi Lazar Jan 6 1,2,3,4,5 MA student

More information

IMPACT OF EFFECTIVE ORGANIZATIONAL CHARACTERISTICS ON ADOPTION OF CUSTOMER RELATIONSHIP MANAGEMENT IN MELLI BANK BRANCHES IN KHUZESTAN PROVINCE-IRAN

IMPACT OF EFFECTIVE ORGANIZATIONAL CHARACTERISTICS ON ADOPTION OF CUSTOMER RELATIONSHIP MANAGEMENT IN MELLI BANK BRANCHES IN KHUZESTAN PROVINCE-IRAN IMPACT OF EFFECTIVE ORGANIZATIONAL CHARACTERISTICS ON ADOPTION OF CUSTOMER RELATIONSHIP MANAGEMENT IN MELLI BANK BRANCHES IN KHUZESTAN PROVINCE-IRAN Mohammad Ali Enayati Shiraz 1, Elham Ramezani 2 1 Department

More information

EVALUATING IMPACT OF MANAGEMENT ACCOUNTING PERFORMANCE ON ERP SYSTEM S EFFECTIVENESS: A CASE STUDY OF INSURANCE COMPANY OF ATIYEHSAZAN HAFEZ IRAN

EVALUATING IMPACT OF MANAGEMENT ACCOUNTING PERFORMANCE ON ERP SYSTEM S EFFECTIVENESS: A CASE STUDY OF INSURANCE COMPANY OF ATIYEHSAZAN HAFEZ IRAN EVALUATING IMPACT OF MANAGEMENT ACCOUNTING PERFORMANCE ON ERP SYSTEM S EFFECTIVENESS: A CASE STUDY OF INSURANCE COMPANY OF ATIYEHSAZAN HAFEZ IRAN Hadi Bakhsheshi Tanyani 1, Shahram Gilaninia 2* 1 M.A.

More information

J. Appl. Environ. Biol. Sci., 5(5)220-226, 2015 2015, TextRoad Publication

J. Appl. Environ. Biol. Sci., 5(5)220-226, 2015 2015, TextRoad Publication 2015, TextRoad Publication ISSN: 2090-4274 Journal of Applied Environmental and Biological Sciences www.textroad.com Evaluation of the Impact of Change Management Dimensions on Increasing Organizational

More information

Impact of ECRM on the Create Competitive Advantage in Hotels of Sarein

Impact of ECRM on the Create Competitive Advantage in Hotels of Sarein Impact of ECRM on the Create Competitive Advantage in Hotels of Sarein Shahram GilaniNia Department of Industrial Management, Islamic Azad University, Rasht Branch, Rasht, Iran Sirous Balaei Department

More information

Using Primavera Software in Resource Allocation and Project Evaluation of Construction Projects

Using Primavera Software in Resource Allocation and Project Evaluation of Construction Projects Using Primavera Software in Resource Allocation and Project Evaluation of Construction Projects Hamed Ziaidoostan 1, Hamidreza Ghaneh 2, Matin Amanin 3, Mohamadmahi Gholipoor 4 1,2,3,4-M A Student of Business

More information

The Impact of Electronic Customer Relationship Management on Improving Marketing Performance of Private Banks

The Impact of Electronic Customer Relationship Management on Improving Marketing Performance of Private Banks The Impact of Electronic Customer Relationship Management on Improving Marketing Performance of Private Banks Esmaeil Malek Akhlagh 1, Allahyar Daghbandan 2, Somayeh Yousefnejad 3* 1 Department of Business

More information

CUSTOMER RELATIONSHIP MANAGEMENT (CRM) AND ITS IMPACT ON PERFORMANCE IMPROVEMENT OF COMPANIES IN IRAN TELECOMMUNICATIONS

CUSTOMER RELATIONSHIP MANAGEMENT (CRM) AND ITS IMPACT ON PERFORMANCE IMPROVEMENT OF COMPANIES IN IRAN TELECOMMUNICATIONS CUSTOMER RELATIONSHIP MANAGEMENT (CRM) AND ITS IMPACT ON PERFORMANCE IMPROVEMENT OF COMPANIES IN IRAN TELECOMMUNICATIONS Siamak Alipour 1, Shahram Golrang Arabani 2, Mohammad Talebi Asadi 3, Reza Zareii

More information

RELATIONSHIP BETWEEN BUSINESS INTELLIGENCE AND ORGANIZATIONAL PERFORMANCE (CASE STUDY: FOOD INDUSTRY COMPANIES IN RASHT INDUSTRIAL CITY)

RELATIONSHIP BETWEEN BUSINESS INTELLIGENCE AND ORGANIZATIONAL PERFORMANCE (CASE STUDY: FOOD INDUSTRY COMPANIES IN RASHT INDUSTRIAL CITY) RELATIONSHIP BETWEEN BUSINESS INTELLIGENCE AND ORGANIZATIONAL PERFORMANCE (CASE STUDY: FOOD INDUSTRY COMPANIES IN RASHT INDUSTRIAL CITY) Mehrdad Goudarzvand Chegini Department of Public Management, Rasht

More information

COMPARATIVE STUDY OF LEAN AND AGILE SUPPLY CHAIN MANAGEMENT ALONG WITH THE OPTIMAL MODEL PRESENTATION OF AGILE SUPPLY CHAIN MANAGEMENT

COMPARATIVE STUDY OF LEAN AND AGILE SUPPLY CHAIN MANAGEMENT ALONG WITH THE OPTIMAL MODEL PRESENTATION OF AGILE SUPPLY CHAIN MANAGEMENT COMPARATIVE STUDY OF LEAN AND AGILE SUPPLY CHAIN MANAGEMENT ALONG WITH THE OPTIMAL MODEL PRESENTATION OF AGILE SUPPLY CHAIN MANAGEMENT Shahram Gilaninia 1, Mohammad Taleghani 2, Seyyed Javad Mousavian

More information

The Impact of Information Technology Application on Personal Empowerment of Social Security Organization in Guilan Province

The Impact of Information Technology Application on Personal Empowerment of Social Security Organization in Guilan Province The Impact of Information Technology Application on Personal Empowerment of Social Security Organization in Guilan Province Mohammad Taleghani 1, Esmaeil Malek Akhlagh 2, Mohammad Ali Salimi 3* 1 Department

More information

DECEMBER 2012 VOL 4, NO 8

DECEMBER 2012 VOL 4, NO 8 Electronic Insurance and its application in e-commerce 1 Leila Meshkat, 2 Fatemeh Farkhondehnia, 3 Zahra Bagheri, 4 Omidreza Alihoseini, 5 Sahar Sanayeimatak, 6 Mehryar Esmaeili, 7 Mahammad Mostafalo,

More information

The Role of Customer Relationship Management System in Performance of New Enterprises (Case Study: Business Organizations)

The Role of Customer Relationship Management System in Performance of New Enterprises (Case Study: Business Organizations) J. Basic. Appl. Sci. Res., 2(1)386-391, 2012 2012, TextRoad Publication ISSN 2090-4304 Journal of Basic and Applied Scientific Research www.textroad.com The Role of Customer Relationship Management System

More information

ijcrb.webs.com INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS

ijcrb.webs.com INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS PERFORMANCE COMPARISON OF INSURANCE COMPANIES Kobra Haddadi Moghadam 1, Zeynab Atefi 2, Parisa Barati 3, Masoumeh Omidi 4, Azadeh Zoghi 5 1, 2,3,4,5 M.A. Student of Business Management, Rasht Branch, Islamic

More information

Fatemeh Akbari* Master of Industrial Engineering Islamic Azad University, Zahedan Brench, Iran

Fatemeh Akbari* Master of Industrial Engineering Islamic Azad University, Zahedan Brench, Iran To Design and to Present a Tool to Prevent Extra Expense Incurring in School Reconstruction Projects (A case study: Reconstruction Department affiliated to School Equipment and Development Unit in Sistan

More information

DIFFERENCE BETWEEN INTERNAL AND EXTERNAL SUPPLY CHAIN RISKS ON ITS PERFORMANCE

DIFFERENCE BETWEEN INTERNAL AND EXTERNAL SUPPLY CHAIN RISKS ON ITS PERFORMANCE DIFFERENCE BETWEEN INTERNAL AND EXTERNAL SUPPLY CHAIN RISKS ON ITS PERFORMANCE Shahram Gilaninia 1, Hossein Ganjinia 2, Batool Asadi Mahdikhanmahaleh 3 (Corresponding Author) 1 Department of Industrial

More information

Evaluation of Pyramid and Network Marketing Moslem Moradi1*, ArefBavi2, JalaleddinAhmadpooran3

Evaluation of Pyramid and Network Marketing Moslem Moradi1*, ArefBavi2, JalaleddinAhmadpooran3 Evaluation of Pyramid and Network Marketing Moslem Moradi1*, ArefBavi2, JalaleddinAhmadpooran3 1*M.A. Student of Business Management, Science and Research Branch, Persian Gulf International Educational

More information

Arabian Journal of Business and Management Review (OMAN Chapter) Vol. 2, No.6, Jan. 2013

Arabian Journal of Business and Management Review (OMAN Chapter) Vol. 2, No.6, Jan. 2013 STUDING EFFECTIVE FACTORS IN THE DEVELOPMENT OF ENGINEERING INSURANCE (CASE STUDY: MOALLEM INSURANCE COMPANY OF GIULAN PROVINCE) Ali Falah Ranjbar 1 Mehdi Yousefi 2 Reyhaneh Rahnama 3 Mona Ahmadi 4 Darush

More information

Estimate Role of Accounting Information Systems in Presentation Managers Required Information

Estimate Role of Accounting Information Systems in Presentation Managers Required Information APRIL VOL, NO Estimate Role of Accounting Information Systems in Presentation Managers Required Information Mohammad Javad Baghersefat, Mohammad Hemati Zareei, Mohammad Jafari Bazkiai, Reza Iranpoor siavorodi

More information

Effect of some important factors on management of customer relationship with an emphasis on comprehensive banking

Effect of some important factors on management of customer relationship with an emphasis on comprehensive banking Effect of some important factors on management of customer relationship with an emphasis on comprehensive banking Department of management, Science and research branch, Islamic Azad University, Shahroud,

More information

Journal of Internet Banking and Commerce

Journal of Internet Banking and Commerce Journal of Internet Banking and Commerce An open access Internet journal (http://www.arraydev.com/commerce/jibc/) Journal of Internet Banking and Commerce, April 2008, vol. 13, no.1 (http://www.arraydev.com/commerce/jibc/)

More information

CRM Application Impact on Customer Satisfaction in Financial and Credit Institutions (Case study: Financial and Credit Institutions in Guilan, Iran)

CRM Application Impact on Customer Satisfaction in Financial and Credit Institutions (Case study: Financial and Credit Institutions in Guilan, Iran) J. Basic. Appl. Sci. Res., 1(8)956-963, 2011 2011, TextRoad Publication ISSN 2090-424X Journal of Basic and Applied Scientific Research www.textroad.com CRM Application Impact on Customer Satisfaction

More information

Name Chapter 1: Introduction to Project Management Description Instructions

Name Chapter 1: Introduction to Project Management Description Instructions Name Chapter 1: Introduction to Project Management Description Instructions Modify Question 1 / 0 points Modify Remove Question Until the 1980s, project management primarily focused on providing schedule

More information

Evaluation of Training Workshop (Near) and Also in Part Due to Technical and Vocational Training Centers in Golestan Province

Evaluation of Training Workshop (Near) and Also in Part Due to Technical and Vocational Training Centers in Golestan Province Middle-East Journal of Scientific Research 8 (2): 483-487, 2011 ISSN 1990-9233 IDOSI Publications, 2011 Evaluation of Training Workshop (Near) and Also in Part Due to Technical and Vocational Training

More information

SCIENCE ROAD JOURNAL

SCIENCE ROAD JOURNAL SCIENCE ROAD Journal SCIENCE ROAD JOURNAL Year: 2015 Volume: 03 Issue: 03 Pages: 278-285 Analyzing the impact of knowledge management on the success of customer communications with intermediary role of

More information

ijcrb.com INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS JULY 2014 VOL 6, NO 3

ijcrb.com INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS JULY 2014 VOL 6, NO 3 The correlation between culture of consistency and customer relationship management (CRM) in Asia Insurance Company of Gilan province Dr. Toraj Mojibi (PHD) Department of Management, Firoozkooh Branch,

More information

REVIEW OF BARRIERS TO THE DEVELOPMENT OF E-INSURANCE USING AHP METHOD )CASE STUDY: IRAN INSURANCE(

REVIEW OF BARRIERS TO THE DEVELOPMENT OF E-INSURANCE USING AHP METHOD )CASE STUDY: IRAN INSURANCE( Indian Journal of Fundamental and Applied Life Sciences ISSN: 65 (Online) An Open Access, Online International Journal Available at http:// http://www.cibtech.org/sp.ed/jls/0/0/jls.htm 0 Vol. (S) April-June,

More information

The Relationship between Social Capital and Organizational Knowledge Management, Human Resource Administration (Case Study in Urmia Justice)

The Relationship between Social Capital and Organizational Knowledge Management, Human Resource Administration (Case Study in Urmia Justice) Vol. 102, No. 11; November 2013 NATIONALPARK-FORSCHUNG IN DER SCHWEIZ (Switzerland Research Park Journal) The Relationship between Social Capital and Organizational Knowledge, Human Resource Administration

More information

A Study into the Reasons of Underdevelopment of Computerized Accounting Information Systems (CAIS) in Manufacturing Firms in Boushehr Province

A Study into the Reasons of Underdevelopment of Computerized Accounting Information Systems (CAIS) in Manufacturing Firms in Boushehr Province J. Basic. Appl. Sci. Res., 2(6)59775987, 2012 2012, TextRoad Publication ISS 20904304 Journal of Basic and Applied Scientific Research www.textroad.com A Study into the Reasons of Underdevelopment of Computerized

More information

Project Management in the Information Technology Industry

Project Management in the Information Technology Industry Project Management in the Information Technology Industry MASTER OF SCIENCE IN MANAGEMENT OF PROJECTS AND PROGRAMS Rabb School of Continuing Studies Division of Graduate Professional Studies Brandeis University

More information

Proceedings of the 41st International Conference on Computers & Industrial Engineering

Proceedings of the 41st International Conference on Computers & Industrial Engineering The Methodology to increase the productivity of Management Information Systems like Tenement MIS in Iran Seyed Mohamad Mahdi kazemi Department of Industrial Engineering, Damavand Branch, Islamic Azad Univesity,

More information

THE ROLE OF QUALITY INSURANCE SERVICES ON AMOUNT OF INSURED WILLINGNESS BASED ON THE SERVQUAL MODEL

THE ROLE OF QUALITY INSURANCE SERVICES ON AMOUNT OF INSURED WILLINGNESS BASED ON THE SERVQUAL MODEL THE ROLE OF QUALITY INSURANCE SERVICES ON AMOUNT OF INSURED WILLINGNESS BASED ON THE SERVQUAL MODEL Marhamat Hemmat Poor Department of Edecation Management, Islamic Azad University,Rasht Branch, Rasht,

More information

Examining of Life Insurance Improvement and Marketing: A Case Study in Iranian Insurance Industry

Examining of Life Insurance Improvement and Marketing: A Case Study in Iranian Insurance Industry International Journal of Humanities Social Sciences and Education (IJHSSE) Volume 2, Issue 9, September 2015, PP 258-266 ISSN 2349-0373 (Print) & ISSN 2349-0381 (Online) www.arcjournals.org Examining of

More information

RELATIONSHIP BETWEEN MANAGEMENT INFORMATION SYSTEMS (MIS) AND LEAN MANAGEMENT

RELATIONSHIP BETWEEN MANAGEMENT INFORMATION SYSTEMS (MIS) AND LEAN MANAGEMENT RELATIONSHIP BETWEEN MANAGEMENT INFORMATION SYSTEMS (MIS) AND LEAN MANAGEMENT Farhang Khallaghdoost Nejati, Kourosh Rajeiyan, Reza Hajati, Hamid Reza Safari, Mohammad Rashed 1,2,3,4 M.A. Student Business

More information

An Analysis on the Evolution of Management Information Systems (MIS) and their New Approaches

An Analysis on the Evolution of Management Information Systems (MIS) and their New Approaches An Analysis on the Evolution of Management Information Systems (MIS) and their New Approaches Mohammad Reza Falah Kheir andish 1, Hosein Khodashenas 2, Kamal Farkhondeh 3, Farhad Ebrahimi 4, Ali Besharatifard

More information

Investigation the Effect of Customer value on performance of Customer Relationship Management (Case Study: Parsian E-Commerce Company)

Investigation the Effect of Customer value on performance of Customer Relationship Management (Case Study: Parsian E-Commerce Company) Investigation the Effect of Customer value on performance of Customer Relationship Management (Case Study: Parsian E-Commerce Company) Seyyed Mohammad Nopasand Asil 1, Mostafa Ebrahimpour 2, Zahra Saberdel

More information

Assessment of the Key Success Factors of Customer Relationship Management

Assessment of the Key Success Factors of Customer Relationship Management Assessment of the Key Success Factors of Customer Relationship Management Meysam Bagheri Pamsari, Maria Dehban, & Hossein Karimi Lulemani M.A. Student of Business Management, Science and Research Branch,

More information

Investigation of Relationship between Customer Relationship Management Dimensions and Organizational Productivity

Investigation of Relationship between Customer Relationship Management Dimensions and Organizational Productivity Investigation of Relationship between Customer Relationship Management Dimensions and Organizational Productivity Doi:10.5901/mjss.2014.v5n23p2701 Abstract Hossein Vazifehdoost Department of Business Management,

More information

5. Creating a Gantt Chart

5. Creating a Gantt Chart 5. Creating a Gantt Chart Whilst the network diagram is a useful way to describe how tasks are linked to each other, the Gantt chart is used to display the schedule of a project. The Gantt chart is the

More information

EXPLAIN THE EFFECTIVENESS OF ADVERTISING USING THE AIDA MODEL

EXPLAIN THE EFFECTIVENESS OF ADVERTISING USING THE AIDA MODEL EXPLAIN THE EFFECTIVENESS OF ADVERTISING USING THE AIDA MODEL SAHAR GHARIBI a DR.SEYED YAHYAH SEYED DANESH b DR.KAMBIZ SHAHRODI c Abstract The main objective of this research, Explain the effectiveness

More information

Keywords: Marketing Strategy, Competitive Advantage, the Customer Relationship System, State Banks of Kermanshah

Keywords: Marketing Strategy, Competitive Advantage, the Customer Relationship System, State Banks of Kermanshah CODIFYING THE MARKETING STRATEGY WITH AN APPROACH TO THE COMPETITIVE ADVANTAGE- CASE STUDY: THE COMPARISON OFCUSTOMER RELATIONSHIP SYSTEM IN STATE BANKS Jalaledin Gavazi and *Seyed Reza Hassani Department

More information

Review and Rating factors affecting the Deployment of (CRM) Customer Relationship Management at Nestle Company

Review and Rating factors affecting the Deployment of (CRM) Customer Relationship Management at Nestle Company Review and Rating factors affecting the Deployment of (CRM) Customer Relationship Management at Nestle Company Rogaye Rezaeegiglo Department of Management, Bilesvar Branch, Islamic Azad University Ali

More information

SPORT FOR ALL IS THE FIRST GOAL FOR DEVELOPMENT OF STRATEGIC SPORT PLANNING

SPORT FOR ALL IS THE FIRST GOAL FOR DEVELOPMENT OF STRATEGIC SPORT PLANNING SPORT FOR ALL IS THE FIRST GOAL FOR DEVELOPMENT OF STRATEGIC SPORT PLANNING Rasool Nazari, Mohsen Salari nazarirasool@yahoo.com Naein Branch, Islamic Azad University, Isfahan, Iran Deputy of Planning and

More information

Kuwait Chapter of Arabian Journal of Business and Management Review Vol. 3, No.4; Dec. 2013

Kuwait Chapter of Arabian Journal of Business and Management Review Vol. 3, No.4; Dec. 2013 EFFECTS OF PROCESS ANALYSIS AND SIMULATION TOOLS TO IMPROVE THE PURCHASING PROCESS AND PRACTICE OF TYPICAL INDUSTRIAL Hossein Ebadati 1 *, Seyed Yahya Seyed Danesh 2, Esmail Malek Akhlagh 3 1* -Department

More information

ASSESSMENT OF CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM OF RED CRESCENT IN TEXTILE COMPANY USING AHP APPROACH

ASSESSMENT OF CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM OF RED CRESCENT IN TEXTILE COMPANY USING AHP APPROACH ASSESSMENT OF CUSTOMER SHIP MANAGEMENT SYSTEM OF RED CRESCENT IN TEXTILE COMPANY USING AHP APPROACH Majid Matani 1, Mohammad Reza Motadel 1 1 Department of Administration Management, Central Tehran Branch,

More information

CONCEPTUAL FRAMEWORK OF CRM PROCESS IN BANKING SYSTEM

CONCEPTUAL FRAMEWORK OF CRM PROCESS IN BANKING SYSTEM CONCEPTUAL FRAMEWORK OF CRM PROCESS IN BANKING SYSTEM Syede soraya alehojat 1, Ebrahim Chirani 2, Narges Delafrooz 3 1 M.sc of Business Management, Rasht Branch, Islamic Azad University, Iran 2, 3 Department

More information

Journal of Renewable Natural Resources Bhutan ISSN: 1608-4330

Journal of Renewable Natural Resources Bhutan ISSN: 1608-4330 Journal of Renewable Natural Resources Bhutan ISSN: 16084330 Evaluation of Association between Customer Relationship Management and Efficient Relationship Marketing using the Balanced Scorecard (Case Study:

More information

Survey of the relation of Customer Value with CRM function. (Case study of Cement Factory of Hormozgan)

Survey of the relation of Customer Value with CRM function. (Case study of Cement Factory of Hormozgan) 2011 3rd International Conference on Information and Financial Engineering IPEDR vol.12 (2011) (2011) IACSIT Press, Singapore Survey of the relation of Customer Value with CRM function (Case study of Cement

More information

Behrooz Fathi vajargah. Department of Statistic, Guilan University, Guilan, Iran. Mohammad Hasan Gholizadeh. Seyedeh Fatemeh Jalili

Behrooz Fathi vajargah. Department of Statistic, Guilan University, Guilan, Iran. Mohammad Hasan Gholizadeh. Seyedeh Fatemeh Jalili The Effective Factors in Risk Classification of Personal Insurance Customers(Types of Lifetime Insurance) and Its Application in Insurance-Businesses ofcompanies Insurance Behrooz Fathi vajargah Department

More information

Keywords: Information Technology, Supply Chain Management, Performance Improvement, Competitive Situation, Turkish and Iran Air Airlines

Keywords: Information Technology, Supply Chain Management, Performance Improvement, Competitive Situation, Turkish and Iran Air Airlines THE STUDY OF EFFECT AND APPLICATION OF INFORMATION TECHNOLOGY IN SUPPLY CHAIN MANAGEMENT IN COMPETITIVE SITUATIONS (A CASE STUDY: COMPARING OF TURKISH AND IRAN AIR AIRLINES IN KERMANSHAH CITY IN 2013)

More information

The Impact of Information Technology on Accounting Scope in Iran

The Impact of Information Technology on Accounting Scope in Iran Middle-East Journal of Scientific Research 12 (10): 1344-1348, 2012 ISSN 1990-9233 IDOSI Publications, 2012 DOI: 10.5829/idosi.mejsr.2012.12.10.1643 The Impact of Information Technology on Accounting Scope

More information

A Look in to the obstacles of information use and communication technology to enhance customer response system in Tabriz tractor manufacturing company

A Look in to the obstacles of information use and communication technology to enhance customer response system in Tabriz tractor manufacturing company BULLETIN OF THE GEORGIAN NATIONAL ACADEMY OF SCIENCES, vols. 8, no. 2, 2014 8.No2,2014 A Look in to the obstacles of information use and communication technology to enhance customer response system in

More information

Corresponding Author email: javeri_mit@yahoo.com

Corresponding Author email: javeri_mit@yahoo.com International Research Journal of Applied and Basic Sciences 2013 Available online at www.irjabs.com ISSN 2251838X / Vol, 5 (11): 14381445 Science Explorer Publications Presenting a model for the deployment

More information

Overview of E-Commerce in Small and Medium Enterprises

Overview of E-Commerce in Small and Medium Enterprises Overview of E-Commerce in Small and Medium Enterprises Mohammad Hasan GholiZadeh 1, Shahram Gilaninia 2, & *Sina Faraj Poor 3 1 Department of Business Management, Guilan University, Guilan, Iran, 2 Department

More information

INVESTIGATION OF EFFECTIVE FACTORS IN USING MOBILE ADVERTISING IN ANDIMESHK. Abstract

INVESTIGATION OF EFFECTIVE FACTORS IN USING MOBILE ADVERTISING IN ANDIMESHK. Abstract INVESTIGATION OF EFFECTIVE FACTORS IN USING MOBILE ADVERTISING IN ANDIMESHK Mohammad Ali Enayati Shiraz 1, Elham Ramezani 2 1-2 Department of Industrial Management, Islamic Azad University, Andimeshk Branch,

More information

PRODUCT MIX AND TEXTILE INDUSTRY

PRODUCT MIX AND TEXTILE INDUSTRY PRODUCT MIX AND TEXTILE INDUSTRY Mohammad Shahmaghsoud Department of Business Management, Bandar Anzali Branch, Islamic Azad University, Bandar Anzali, Iran Abstract Marketing Management is the analysis,

More information

Introduction to IT Project Management

Introduction to IT Project Management Adapted from Managing Information Technology Projects, Chapter 1, Schwalbe Introduction to IT Project Management Prof. Dr. Daning Hu Department of Informatics University of Zurich Sep 17th, 2015 Outline

More information

SEPTEMBER 2011 VOL 3, NO 5. Department of Industrial Management, Rasht Branch, Islamic Azad University, Rasht, Iran 5 Naser Hamidi

SEPTEMBER 2011 VOL 3, NO 5. Department of Industrial Management, Rasht Branch, Islamic Azad University, Rasht, Iran 5 Naser Hamidi Localizing model evaluation and selection of ERP in Pars Khazar company based on Hakim model 4 Mohammad Taleghani (Corresponding Author) Department of Industrial Management, Rasht Branch, Islamic Azad

More information

Effects of Relationship Marketing (RM) on Customer Loyalty (Case Study: Mehr Bank, Kermanshah Province, Iran).

Effects of Relationship Marketing (RM) on Customer Loyalty (Case Study: Mehr Bank, Kermanshah Province, Iran). Effects of Relationship Marketing (RM) on Customer Loyalty (Case Study: Mehr Bank, Kermanshah Province, Iran). Peyman Jesri MA in MBA in Islamic Azad University, Sanandaj, Iran Freyedon Ahmadi Departement

More information

Comparingthe Educational Quality of Physical Educational Course Between Conventional and Distance Education System

Comparingthe Educational Quality of Physical Educational Course Between Conventional and Distance Education System Middle-East Journal of Scientific Research 12 (10): 1375-1379, 2012 ISSN 1990-9233 IDOSI Publications, 2012 DOI: 10.5829/idosi.mejsr.2012.12.10.44 Comparingthe Educational Quality of Physical Educational

More information

Effects of Teaching through Online Teacher versus Real Teacher on Student Learning in the Classroom

Effects of Teaching through Online Teacher versus Real Teacher on Student Learning in the Classroom Effects of Teaching through Online Teacher versus Real Teacher on Student Learning in the Classroom Sirous Hadadnia Islamic Azad University-Mamasani Branch, Iran Norouz Hadadnia Zargan Office of Education,

More information

The Impact of Privatization in Insurance Industry on Insurance Efficiency in Iran

The Impact of Privatization in Insurance Industry on Insurance Efficiency in Iran The Impact of Privatization in Insurance Industry on Insurance Efficiency in Iran Shahram Gilaninia 1, Hosein Ganjinia, Azadeh Asadian 3 * 1. Department of Industrial Management, Islamic Azad University,

More information

Review and analyzing of the relationships between marketing, customer relationship management and customer satisfaction

Review and analyzing of the relationships between marketing, customer relationship management and customer satisfaction International Journal of Management and Humanity Sciences. Vol., 3 (4), 1692-1696, 2014 Available online at http://www.ijmhsjournal.com ISSN 2322-424X 2014 Review and analyzing of the relationships between

More information

Study of the relationship between human resource merits and loyalty as the factors of Islamic morality values in Tehran City Hall

Study of the relationship between human resource merits and loyalty as the factors of Islamic morality values in Tehran City Hall WALIA journal 30(S1): 304-311, 2014 Available online at www.waliaj.com ISSN 1026-3861 2014 WALIA Study of the relationship between human resource merits and loyalty as the factors of Islamic morality values

More information

ijcrb.webs.com INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS NOVEMBER 2013 VOL 5, NO 7 Abstract

ijcrb.webs.com INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS NOVEMBER 2013 VOL 5, NO 7 Abstract Relationship management training to improve the performance of individual public managers in Yazd Seyed Mohammad Reza Madani Department of Public Administration, Science and Research Branch, Islamic Azad

More information

Exploitation of Server Log Files of User Behavior in Order to Inform Administrator

Exploitation of Server Log Files of User Behavior in Order to Inform Administrator Exploitation of Server Log Files of User Behavior in Order to Inform Administrator Hamed Jelodar Computer Department, Islamic Azad University, Science and Research Branch, Bushehr, Iran ABSTRACT All requests

More information

Investigating Customer Satisfaction Factors in a Customized Software Development Company

Investigating Customer Satisfaction Factors in a Customized Software Development Company Investigating Customer Satisfaction Factors in a Customized Software Development Company Seyed Hossein Siadat 1, Hamideh Moradi Amani 2, Mohammad Reza Yazdanparast 2 1. Assistant Professor, Group of Information

More information

The importance of e-commerce course in Accounting

The importance of e-commerce course in Accounting The importance of e-commerce course in Accounting Zekvan Imani* *Author for Correspondence: Imanz.acc@gmail.com Hafse Boloki Shadman4@gmail.com Shadab Manoochehri saminkhoshnood@yahoo.com Samin Khoshnood

More information

www.engineerspress.com The Study of Factors Affecting Working Capital of Pharmaceutical Companies Accepted in Tehran Stock Exchange

www.engineerspress.com The Study of Factors Affecting Working Capital of Pharmaceutical Companies Accepted in Tehran Stock Exchange www.engineerspress.com ISSN: 2307-3071 Year: 2013 Volume: 01 Issue: 14 Pages: 66-77 The Study of Factors Affecting Working Capital of Pharmaceutical Companies Accepted in Tehran Stock Exchange ABSTRACT

More information

Presentation of a Framework for Implementing Knowledge Management in Supply Chain

Presentation of a Framework for Implementing Knowledge Management in Supply Chain Presentation of a Framework for Implementing Knowledge Management in Supply Chain HamedMellatdoust 1, OmidZolfaghari 2, MojtabaMansouri 3, Ali Bahramnezhad 4 1234-MA Students of MBA, Islamic Azad University,

More information

Effects of e-commerce on supply chain of production companies in Isfahan

Effects of e-commerce on supply chain of production companies in Isfahan International Journal of Advanced Biotechnology and Research (IJBR) ISSN 0976-2612, Online ISSN 2278 599X, Vol-7, Special Issue3-April, 2016, pp260-269 http://www.bipublication.com Research Article Effects

More information

Nader Mosavi, 2 Robab Shahbazi, 3 Salim Hosseinzadeh

Nader Mosavi, 2 Robab Shahbazi, 3 Salim Hosseinzadeh The investigation of the allocated operational accounting criteria in terms of accountants and technical managers' viewpoint A case study: gas delivering to villages 1 Nader Mosavi, 2 Robab Shahbazi, 3

More information

Impact of Business Intelligence on Achievement of Competitive Advantage in Branches of Bank Melli Iran in Mazandaran Province

Impact of Business Intelligence on Achievement of Competitive Advantage in Branches of Bank Melli Iran in Mazandaran Province www.ijrls.pharmascope.org Impact of Business Intelligence on Achievement of Competitive Advantage in Branches of Bank Melli Iran in Mazandaran Province Naser Ali Yadolahzade Tabari 1*, Naghme Golbarar

More information

OBJECTIVE OF PRESENT WORK

OBJECTIVE OF PRESENT WORK OBJECTIVE OF PRESENT WORK In today's organization, the data warehouse is the center of the information systems' knowledge repository. Data warehousing supports informational processing by providing a solid

More information

Academic Journal of Research in Economics & Management. www.newscienceseries.com. Vol. 1, No. 3, October 2013, 37-41 ISSN: 2311-3278

Academic Journal of Research in Economics & Management. www.newscienceseries.com. Vol. 1, No. 3, October 2013, 37-41 ISSN: 2311-3278 Academic Journal of Research in Economics & Management www.newscienceseries.com Vol. 1, No. 3, October 2013, 37-41 ISSN: 2311-3278 Investigating the effect of information technology on the production and

More information

Corresponding Author email: raz.nas1366@gmail.com

Corresponding Author email: raz.nas1366@gmail.com International Research Journal of Applied and Basic Sciences 2013 Available online at www.irjabs.com ISSN 2251-838X / Vol, 7 (6): 355-361 Science Explorer Publications Effects of organizational culture,

More information

Why You Need Email Archiving

Why You Need Email Archiving Why You Need Email Archiving www.exclaimer.com Table of Contents Introduction...2 The IT Administrator...3 The Email User...5 The Team Leader...6 The Senior Manager/Business Owner...7 Conclusion...8-1

More information

Influence of Tactical Factors on ERP Projects Success

Influence of Tactical Factors on ERP Projects Success 2011 3rd International Conference on Advanced Management Science IPEDR vol.19 (2011) (2011) IACSIT Press, Singapore Influence of Tactical Factors on ERP Projects Success Shahin Dezdar + Institute for International

More information

Introduction to Project Management. What is a Project? Project Management Institute (PMI) Chapter 1 Introduction

Introduction to Project Management. What is a Project? Project Management Institute (PMI) Chapter 1 Introduction Introduction to Project Management Chapter 1 Introduction Information Systems Project Management: A Process and Team Approach, 1e Fuller/Valacich/George 2008 Prentice Hall 1-1 What is a Project? A planned

More information

Studying the Relationship between Financial Variables and Securities Risk

Studying the Relationship between Financial Variables and Securities Risk Studying the Relationship between Financial Variables and Securies Risk Behnam Gilaninia 1, Shahram Gilaninia 2, & *Asghar Asadi 3 1 Department of accounting, Science and Research Branch, Islamic Azad

More information

Determinants of Customer Retention: Offering a Model to Banking Industry

Determinants of Customer Retention: Offering a Model to Banking Industry ORIGINAL ARTICLE Received 04 May. 2013 Accepted 30 Jul. 2013 2013, Scienceline Publication Journal of Applied Business and Finance Researches Volume 2, Issue 3: 76-81 (2013) Determinants of Customer Retention:

More information

STUDYING OF THE EFFECT OF INFORMATION TECHNOLOGY ON SUPPLY CHAIN PROCESSES AND ORGANIZATIONAL PERFORMANCE (CASE STUDY: PARSIAN GAS REFINERY COMPANY)

STUDYING OF THE EFFECT OF INFORMATION TECHNOLOGY ON SUPPLY CHAIN PROCESSES AND ORGANIZATIONAL PERFORMANCE (CASE STUDY: PARSIAN GAS REFINERY COMPANY) Pinnacle Research Journals 1 STUDYING OF THE EFFECT OF INFORMATION TECHNOLOGY ON SUPPLY CHAIN PROCESSES AND ORGANIZATIONAL PERFORMANCE (CASE STUDY: PARSIAN GAS REFINERY COMPANY) KHODAKARAM MOHAMMADI CHESHME

More information

The Relationship between Bureaucratic Leadership Style (Task-Oriented) and Customer Relationship Management (CRM)

The Relationship between Bureaucratic Leadership Style (Task-Oriented) and Customer Relationship Management (CRM) 2013, TextRoad Publication ISSN 2090-4304 Journal of Basic and Applied Scientific Research www.textroad.com The Relationship between Bureaucratic Leadership Style (Task-Oriented) and Customer Relationship

More information

A Statistical Text Mining Method for Patent Analysis

A Statistical Text Mining Method for Patent Analysis A Statistical Text Mining Method for Patent Analysis Department of Statistics Cheongju University, shjun@cju.ac.kr Abstract Most text data from diverse document databases are unsuitable for analytical

More information

Offering a Conceptual Model for the Effectiveness of Customer's Knowledge Management in an Organization

Offering a Conceptual Model for the Effectiveness of Customer's Knowledge Management in an Organization Available online at www.behaviorsciences.com Reef Resources Assessment and Management Technical Paper ISSN: 1607-7393 RRAMT 2014- Vol. 40, 2014, 1 Offering a Conceptual Model for the Effectiveness of Customer's

More information

The Study of Working Capital Strategies in Life Cycle of Companies

The Study of Working Capital Strategies in Life Cycle of Companies 2013, World of Researches Publication Ac. J. Acco. Eco. Res. Vol. 2, Issue 4, 77-88, 2013 Academic Journal of Accounting and Economic Researches www.worldofresearches.com The Study of Working Capital Strategies

More information

Study of the Extent of Readiness of the Iranian Public Organizations for Establishment of Management Succession Planning

Study of the Extent of Readiness of the Iranian Public Organizations for Establishment of Management Succession Planning Study of the Extent of Readiness of the Iranian Public Organizations for Establishment of Management Succession Planning Mohammad Zakeri 1, Abol Hassan Faqihi 2, Karamollah Danesh Fard 3 ABSTRACT Present

More information

Journal of Scientific Research and Development 2 (3): 42-47, 2015 Available online at www.jsrad.org ISSN 1115-7569 2015 JSRAD

Journal of Scientific Research and Development 2 (3): 42-47, 2015 Available online at www.jsrad.org ISSN 1115-7569 2015 JSRAD Journal of Scientific Research and Development 2 (3): 42-47, 2015 Available online at www.jsrad.org ISSN 1115-7569 2015 JSRAD Investigating the relationship between implementation of management information

More information

Management Science Letters

Management Science Letters Management Science Letters 4 (2014) 905 912 Contents lists available at GrowingScience Management Science Letters homepage: www.growingscience.com/msl Measuring customer loyalty using an extended RFM and

More information

FRAMEWORK TO EVALUATE INTERNET USE AND DIGITAL DIVIDE IN FIRMS

FRAMEWORK TO EVALUATE INTERNET USE AND DIGITAL DIVIDE IN FIRMS FRAMEWORK TO EVALUATE INTERNET USE AND DIGITAL DIVIDE IN FIRMS Michela Serrecchia * Istituto di Informatica e Telematica, CNR * Via G. Moruzzi, 1-56124 Pisa, Italy * Maurizio Martinelli * Istituto di Informatica

More information

Using Data Mining Techniques to Increase Efficiency of Customer Relationship Management Process

Using Data Mining Techniques to Increase Efficiency of Customer Relationship Management Process Research Journal of Applied Sciences, Engineering and Technology 4(23): 5010-5015, 2012 ISSN: 2040-7467 Maxwell Scientific Organization, 2012 Submitted: February 22, 2012 Accepted: July 02, 2012 Published:

More information

Effects of Project Management on the Performance of a Construction Firm in Nigeria

Effects of Project Management on the Performance of a Construction Firm in Nigeria Effects of Project Management on the Performance of a Construction Firm in Nigeria Irefin, Isaac Adeyemi, PhD African Institute for Science Policy and Innovation Obafemi Awolowo University Ile-Ife, Nigeria

More information