1 Telemarketing call guide Lead qualification for HP and Microsoft Private Cloud solutions Get started
2 Introduction Purpose This guide is intended to be used for any of your campaign calling needs, including generating leads, qualifying leads, and setting appointments. With customization to your specific campaign, it can be used by sales persons or by a telemarketing firm to guide conversations. Guidelines for use These questions are intended to be used for initial qualification of prospective customers for HP and Microsoft Private Cloud solutions including: HP Virtualization Smart Bundles for Microsoft Windows Server with Hyper-V HP Client Virtualization SMB Reference Architecture for Microsoft Windows Server 2012 HP Departmental Private Cloud Reference Architecture (RA) HP ConvergedSystem 700x Engineered for Microsoft You can use the entire set of questions or a subset, depending on the objectives of your region/country lead generation campaign. Target multiple individuals at the prospect account; each may have unique information and be able to more clearly characterize the IT environment and the company s needs. Based on the prospect s answers, you can close the call by recommending one or more HP and Microsoft solutions, as well as a request to set a follow-up meeting between you, an HP solution specialist, and the appropriate individual at the prospect account. In addition, the closing or next steps could include a specific call-to-action that aligns with the specific objectives of your regional lead generation campaign. You can use the questions in the questions for engagement planning section to develop your follow-up plan, which should include an in-depth meeting. Create the agenda for this meeting based on the characteristics of the prospect and their specific areas of interest.
3 Process Step 1: Step 2: What step are you at in the process? (Select Step 1 or Step 2 to the right) Are you a telemarketer or partner? (Select text to the right) In-depth sales rep call with questions for engagement planning Cold lead Warm lead Warm lead In-depth sales rep meeting
4 Telemarketing prequalification calling
5 Telemarketing prequalification calling If telemarketers are helping to prequalify the leads, they can use the script below. For cold leads, start with the questions in that section and continue on through the warm leads section. For warm leads, just ask questions from that section. (For example, if a lead card was filled out and questions about roles, industry, etc. were already answered). Proactive opening statement Good morning/afternoon. This is calling on behalf of Hewlett-Packard, Microsoft, and <Partner>. I m calling to talk with you about your company s server environment, and any plans you may have to make changes in the coming months, specifically in regards to virtualization and cloud computing. Referral opening Hi. This is calling on behalf of Hewlett-Packard, Microsoft, and <Partner>. I was referred to you by as the person to speak with regarding your company s virtualization and cloud computing plans. A) Is now a good time to talk? Yes Great! (continue to qualification section) Cold leads Warm leads No (go to B) B) May I schedule a time to call you back? Yes (go to call-back scheduler) No, not interested (go to B2) B2) Is there someone better to speak with? Yes (go to wrong person section) No, not interested (go to non-lead closing section)
6 Cold leads C) May I ask what role you play regarding solution purchasing decisions, specifically relating to your IT environment? Decision maker (proceed to next section) Buyer (proceed to next section) Influencer (proceed to next section) Evaluator/recommender (proceed to next section) Part of a committee or team (proceed to next section) No role (proceed to wrong person/referral section) Company information 1. What is your company size? (number of employees) 2. What industry do you operate in? 3. Have you considered using a services company to assess and leverage your current infrastructure for the cloud, or are you planning on implementing the cloud internally? Would consider a services company Internally Notes: 4. I would suggest having a <Partner> representative contact you regarding the HP and Microsoft cloud portfolio from <Partner>. When would be the best time to reach you? Day: Time: Server information 5. What type of servers are you using? (select all that apply) HP9000 (PA-RISC) Sun HP ProLiant (based on Intel Xeon or AMD Opteron processors) HP AlphaServer Systems Dell HP Integrity Hitachi HP NonStop Server environment IBM HP blades Other Other HP 6. And how many servers do you have at your site? (Please capture the _ quantity of each different type of server. Also, list the actual models.)
7 7. Which of the following would you say is the top issue you are faced with at this time? Capacity Security Scalability Reliability Cost Processing power Physical footprint Complexity Sprawl Production efficiency Flexibility Manageability Power and cooling None Other Additional notes: 8. What are your top server priorities through 2013? Cloud deployment Disaster recovery/high availability (flexibility) Consolidation (consolidation) New technology deployment (performance requirements) Virtualization (manageability) Process/change management (capacity) Improve utilization (production efficiency) Technology refresh (scalability) Cost cutting (cost) Improve availability/reduce downtime (reliability) Management of storage (capacity) Improve environmentals (heat/space/power and cooling) Other
8 Warm leads Environmental information 1. Have you ever given any thought to consolidating your servers? Yes (Go to Q1A) No (Go to Q2) 1A. Can you tell me a little bit about that? (Note to MCS: Please create a succinct synopsis of the facts that the contact reveals and leverage that during your conversation) Capture details: 2. Are you currently using Microsoft Windows Server? Yes (Go to Q2B) No (Go to Q3) 2B. What version are you using? Windows Server 2000 Windows Server 2003 Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 (go to Q3) 3. Tell me about your plans to migrate to Windows Server Already migrated (go to Q5) Plan to migrate within six months Plan to migrate within one year No plans at this time 4. Is your server environment virtualized? If so, to what extent? Completely virtualized (go to Q4A) Partially virtualized (go to Q4A) Not virtualized (go to Q4C) 4a. What virtualization technology (or technologies) are you using? (select all that apply) Microsoft Hyper-V VMware Citrix Xen Other (capture ) 4b. How do you currently manage your hypervisors? Capture information: 4c. May I ask why you have not virtualized your servers? Capture information: 5. Tell me about your plans to begin/continue virtualization in your environment. Yes, we plan to begin/continue No plans 6. Are you considering implementing a private cloud? Yes (Go to Q6A) No (Proceed to non-lead closing)
9 6a. Your interest in cloud is: As a resource for rapid deployment, consolidation, and live migration Standardize IT service definition/delivery Cut costs pay for what is used Academic/general interest As a utility/infrastructure-as-a-service for disaster recovery, storage, compute power Software-as-a-Service interest Other (please provide details) 6b. Where are you in the process of purchasing cloud solutions? Researching vendors Request for proposal stage Testing Already have purchased Looking to expand 7. Is there a particular business need leading you to cloud computing? Yes No Notes: 8. Do you have any plans set up to address these concerns/priorities? If the contact is a lead for purchase of new equipment: 9. If an HP and Microsoft solution is right for you, when do you anticipate making your purchase from <Partner>? <1 month 1 3 months 4 6 months 7 12 months >12 months 10. Do you have a budget available? Yes, budget already established $ Yes, budget can be planned or is currently in process No, budget will be available (close and classify as no budget) 11. May I ask the budget range? <$100,000 USD $100,000 $250,000 USD $250,000 $500,000 USD >$500,000 USD 12. What is the priority for this project in your budget plan? 13. Are you considering other vendors besides <Partner>? Yes: No Yes No Notes:
10 14. Should we speak with other individuals within your company regarding the project? Yes: No Additional notes: 15. Is an HP representative aware of all of these purchases? Yes: Who? (proceed to known business closing and status) No 16. Do you have a preferred partner or reseller? Yes: Who? No (go to lead closing)
11 Closing statements Lead closing Thank you for your time today. Based on our conversation, I will have one of our <Partner> representatives get in touch with you regarding your project(s). As a courtesy, one of our account managers will contact you in the next week or two to open up lines of communication. If you get a voice mail, I encourage you to return the call, as your account manager will be your point of contact moving forward. I will also pass along the information you shared with me today, and let the account manager know that you ll be ready to more thoroughly discuss specifics of your project in (fill in with the requested timeframe to contact). Is there a particular date/time that s best for someone on our team to contact you? Yes (specific date and time given) Any time/date is okay No, please do not have a rep call at this time (go to information gathering closing) Before we end our call today, let me just confirm the spelling of your name, address, and title. Thank you again for your time. Have a great day!
12 Non-lead closing Thank you for your time today. Based on our conversation, it doesn t sound like you ll need a <Partner> representative to contact you in the near future regarding our IT solutions; however, please feel free to contact us a if any needs do arise in the future. Known business closing Thank you for your time today. Since you re currently working with a <Partner> representative, I won t take up any more of your time. Have a great day. Information gathering/no budget closing Since you re not quite ready to speak to a representative, you may want to check out our website at hp.com/go/microsoft. A description of all of our solutions and services can be found there. And when you re ready, please contact us at Have a great day. Wrong person Would you have the name of the person responsible for the computer server environment? Name: Title: Phone number: Thank you for your time today. Have a great day.
13 Telemarketing call guide Lead qualification for HP and Microsoft Private Cloud solutions Partner prequalification calling
14 Partner prequalification calling If you are an HP and Microsoft Frontline Partner prequalifying the leads yourself, you can either use the above script, or have a less formal call, choosing from the questions below. Virtualization and infrastructure 1. What percentage of your IT infrastructure is virtualized? 2. How many of the servers supporting virtualization are more than four years old? 3. Do you feel your staff has the right skill set to further expand the use of virtualization, or do they need additional assistance? 4. In general, what is the utilization rate of the servers in your data center? 5. Are you applying virtualization practices to your storage and networking environment, as well as your servers? 6. Do individual teams manage and procure servers, storage, and networking, or is that responsibility coordinated across teams/done in one team? 7. What vendors do you currently use for the server, storage, and networking infrastructure of your data center? a. Do you have defined standards for your IT environment that dictate which products you use? 8. Do you have disaster recovery and business continuity policies in place? 9. What tools are you using to manage the physical and virtual environments today? Application environment 10. What are the primary business applications that are virtualized? 11. What plans do you have to virtualize additional application workloads? 12. What are the primary drivers behind additional virtualization efforts?
15 13. Relative to other priorities, what is the priority of extending the use of virtualization technologies to ` additional applications? 14. Do you frequently receive requests for new or additional functionality, or requests for additional IT resources to support new or changing business requirements? Private and hybrid cloud 15. Are you operating a private/hybrid cloud environment today using HP and Microsoft technologies? If yes, please answer questions 15a, b, and c. If no, please answer 15d. a. What operational or management issues do you encounter in your private/hybrid cloud? b. Do your security, data backup, and recovery solutions for your private/hybrid cloud meet your expectations? c. What application workloads are supported in your private/hybrid cloud? d. Are you planning to consider moving to a private/hybrid cloud? If so, what are your primary motivations and concerns? End-user environment 16. How many productivity workers/end-users are supported in your environment? 17. Of your productivity workers, what percentage operates in remote or mobile environments? 18. How often are you asked to support new end-user device access in your IT environment? 19. How long does it take to get a new user up and running? 20. How well does your current desktop infrastructure adapt to changing end-user requirements? 21. How well is your process working for managing productivity worker desktops and software updates? 22. Have you ever experienced a loss in business data or breach of security resulting from an end-user computing issue? 23. Do you have a process for rapidly de-provisioning access to corporate assets? Based on the feedback received during your question-and-answer session, recommend one or more of the relevant HP and Microsoft Private Cloud solutions, backed by your consulting services.
16 Telemarketing call guide Lead qualification for HP and Microsoft Private Cloud solutions Questions for engagement planning
17 Questions for engagement planning After the pre-qualification, Frontline Partners can use the following questions during a follow-up discussion with a prospect. Guidelines for use The sequence of these questions supports a consultative sales approach. Use these questions as a starting point for more detailed conversations with prospects about their problems, issues, and objectives. Use the questions to guide the prospect through the sales cycle. The answers you receive will help you deliver the right solution the first time. (Note: For in-depth information to present to prospects regarding specific solutions, see the Appendix.) Topic Initial qualification IT issues and needs Business implications Next steps Private cloud Planning Planning Planning Security and backup Are you considering moving to a private cloud? What are your primary motivations? Are you considering getting started with virtualization, but don t know where to start? Are you running multiple application workloads on numerous dedicated servers? Do your security, data backup, and recovery solutions for your private cloud meet your expectations? Are you concerned with the complexity of moving to a private cloud environment? Are you concerned with the complexity of a virtualized environment? Are you looking for ways to reduce IT complexity and cost? Does the amount and dynamic nature of data in private cloud environments create concerns for secure backup and recovery? Do you have concerns about the incremental cost of new hardware and software infrastructure, plus the investment required to develop operational management and skills? Are you concerned you lack the IT skills and talent to support a virtualized environment? Are you concerned that you lack the IT skills and talent to support a virtualized environment? Do you worry about securing confidential information against the expanding number and different types of attacks/threats? Are you aware that HP ConvergedSystem 700x Engineered for Microsoft is a pre-configured, all-in-one virtualized platform that simplifies the selection, purchase, and delivery of virtualized infrastructure, while also creating a flexible foundation for cloud? Did you know that HP Virtualization Smart Bundles with Microsoft Windows Server and Hyper-V include everything you need to get started with virtualization? And that HP Smart Bundles reduce cost, complexity, and implementation time by offering pre-sized configurations? Would you like to learn how the HP Departmental Private Cloud Reference Architecture can help you consolidate multiple application workloads onto a single highly available Hyper-V cluster? Would you like to learn more about data protection and security solutions for your private cloud environment that can be implemented quickly and virtually eliminate the risk of data loss?
18 Topic Initial qualification IT issues and needs Business implications Next steps Client End-user desktop and device infrastructure Requests for new devices Managing desktop complexities Risk of loss Have you investigated virtual end-user desktops as a way to boost worker productivity and flexibility, while also streamlining management and reducing costs? How often are you asked to support new end-user device access in your IT environment? How well is your process working for managing productivity worker desktops and software updates? Have you ever experienced a loss of business data or breach of security resulting from an end-user computing issue? Do you have the staff resources and expertise to administer various device and user profiles? Can your desktop operations and support infrastructure handle an increased number of mobile device requirements? Does the administration of multiple desktops, mobile devices, and versions of software cause excessive consumption of IT resources to support? Do you have a process for immediately de-provisioning access to corporate assets? Is network bandwidth a concern? Is the storage infrastructure in your data center able to handle the increased demands of a centralized end-user environment? Are you concerned about the ability to adapt and scale an end-user support solution to meet changes and new demands in your business environment? Does a lack of consistency in desktop software versions result in productivity loss for your end-users, due to incompatibility? Does it concern you that confidential corporate data may be lost or stolen if end-user devices are lost or stolen? Would you like to learn more about the HP Client Virtualization Reference Architectures (CVRAs) for Microsoft, which provide complete, secure, and proven blueprints for deploying desktop virtualization? Would you like to learn about a scalable and adaptable solution that enables secure, bring your own device support, and is ready to support new workloads as they emerge? Are you aware that a virtual desktop infrastructure can help streamline administration of end-user devices and software? Would you like to learn about HP CVRAs for Microsoft, which include security and process recommendations for your end-user workforce, including mobile users?
19 Solutions appendix
20 Solutions appendix HP Virtualization Smart Bundles for Microsoft Windows Server with Hyper-V For small- to medium-sized businesses or mid-market customers looking to take advantage of virtualization benefits with enterprise-level reliability, but priced aggressively and packaged for easy, low-risk implementation. Do you know about HP Virtualization Smart Bundles for Microsoft Windows Server with Hyper-V? These proven reference architectures include everything you need to get started with virtualization Microsoft Hyper-V virtualization software, HP ProLiant Gen8 servers, HP BladeSystem, HP Insight software, HP SANs, HP Virtual Connect technology, and HP networking solutions. HP Smart Bundles for Microsoft are available in three configurations: Essential Tower Move existing servers such as Microsoft Small Business Server, a file server, an server, or even all of them onto one machine, without reinstalling any applications. You can save space, simplify data backup and server management, and lower electricity bills, all at the same time. Essential Rack HA Combine the HP ProLiant Gen8 DL380 Server with the affordable HP P2000 G3 MSA Array System and you get a high-availability solution that keeps applications online, all the time. Scalable Rack HA When HP BladeSystem and Virtual Connect technology are combined with P4000 G2 SANs, you can truly realize the benefits of HP Converged Infrastructure cutting-edge design, integration, and manageability that come together in a single, powerful virtualized solution. Regardless of the Smart Bundle you choose, you receive important cost-saving benefits. Decreased cost, complexity, and implementation time with pre-sized configurations Reduced power consumption by 70 percent using HP ProLiant servers with Windows Server 2012 advanced power management Improved availability with HP StoreVirtual VSA Ability to deliver application high availability without requiring external shared storage with HP StoreVirtual VSA Certified HP ProLiant servers with Microsoft Windows Server 2012 and Hyper-V, including the live migration capabilities you need to support virtual machines
21 HP Client Virtualization SMB Reference Architecture for Microsoft Windows Server 2012 For small- to medium-sized customers looking to implement a secure solution for end-user desktop/devices that provide increased flexibility for end-users. Have you heard of the HP Client Virtualization Small- and Medium-sized Business (SMB) Reference Architecture for Microsoft Windows Server 2012 (HP CV SMB RA for Microsoft WS2012)? Based on HP ProLiant DL380p Gen8 Servers, HP Thin Clients, and industry-leading software from Microsoft, this complete solution removes the guesswork and risk from deploying a desktop virtualization solution. And because the design of the HP CV SMB RA for Microsoft WS2012 leverages the knowledge gained during extensive performance tests, you can deploy the RA with confidence. HP CV SMB RA for Microsoft WS2012 provides: Leading performance Benchmark testing confirms the HP CV SMB RA for Windows Server 2012 can support up to 175 virtual desktops per host server with excellent response time. In addition, you can experience a 6X performance increase with HP ProLiant Gen8 servers, ensuring the solution can comfortably meet the needs of small- to medium- sized businesses. Easier deployment It s easy to set up the HP CV SMB RA for Windows Server 2012 solution on your HP ProLiant server and configure your desktop images, so you can quickly deliver virtual desktops to your users. Because all the software comes from Microsoft, there is no need to work with a third-party vendor, and licensing costs are kept to a minimum. You can start with the sample bill of materials, and then tailor the solution to meet your unique needs. Everything you need With the HP CV SMB RA for Windows Server 2012, there is no additional infrastructure to deploy no need for additional management servers, databases, or SANs, and no need for additional virtualization or management software. Everything you need is included in the solution.
22 HP Departmental Private Cloud Reference Architecture For medium or enterprise customers who need to reduce database sprawl and the accompanying high costs. Did you know the HP Departmental Private Cloud Reference Architecture outlines the process for building a Hyper-V virtualized or private cloud environment using the HP Smart Bundle Essential Rack HA configuration. The HP Departmental Private Cloud RA solution is designed for medium-sized customers who want to consolidate multiple application workloads onto a single highly available Hyper-V cluster, or larger customers who need a standardized mechanism for delivering IT services in a branch office, retail outlet, factory floor, or other facility that requires resources outside the main data center. The configuration was designed to strike the best possible balance between delivering high availability and maintaining an attractive price point for budget-constrained IT organizations. The HP Departmental Private Cloud Reference Architecture is characterized by: Improved resource utilization Get better value from your physical and virtual resources. Rapid design and deployment of standardized IT services Deliver new services in less time; speed return on investment and time-to-value. Cost-effective mechanism for disaster recovery Ensure protection of your information assets, no matter what. Optimization The HP Departmental Private Cloud RA is optimized for Windows Server With new features like shared nothing live migration, NIC teaming, Hyper-V replica, and the new multi-device server manager, organizations have everything they need to build and manage a virtualized or private cloud environment. Best practices for virtualization and cloud deployment This RA brings together the latest HP servers, storage, and networking solutions to deliver excellent performance; it blends the best of both HP and Microsoft technologies in one flexible solution. Balanced architecture The RA provides the right balance between high availability, performance, and cost.
23 HP ConvergedSystem 700x Engineered for Microsoft To help you get the best possible value from virtualization, HP ConvergedSystem 700x Engineered for Microsoft a pre-configured, pre-tested, all-in-one solution creates a faster, simpler path to virtualization and the cloud. Arriving as a complete foundation for the Microsoft Private Cloud, HP ConvergedSystem 700x Engineered for Microsoft is comprised of best-in-class HP Converged Infrastructure and Microsoft virtualization and management software. HP ConvergedSystem 700x Engineered for Microsoft is: Scalable Able to meet your growing data center needs Agile Designed to change quickly and easily High-performance Ready to handle your most demanding workloads Green Running on energy-thrifty HP servers, storage, and networking components Integrated Enabling you to manage all physical and virtual resources from a single console Proven Speeding deployment and lowering risk. HP ConvergedSystem 700x Engineered for Microsoft is: Optimized Deploy a solution architected for flexibility and simplicity, arriving pre-integrated on optimized HP Converged Infrastructure, and tuned for Microsoft Hyper-V and System Center. Streamline deployment using a solution delivered as a virtualization and cloud-ready platform in a box. Leverage designed-in flexibility to customize the solution to meet your unique requirements. Simplified Save time and money with integrated physical and virtual management, tuned specifically for Microsoft virtualization. Integrated Enjoy comprehensive top-to-bottom coverage with integrated management from applications to underlying hardware. An agile foundation for cloud Create a flexible path to cloud using Microsoft System Center or the optional HP CloudSystem Matrix Operating Environment. Benefit from cross-platform support for multihypervisor environments, operating systems, and application frameworks. Trust a solution that conforms to the Microsoft Private Cloud Fast Track Reference Architecture. Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein HP and Microsoft Restricted. This document contains confidential and/or legally privileged information. It is intended for HP, Microsoft, and Channel Partner Internal Use only. If you are not an intended recipient as identified on the front cover of this document, you are strictly prohibited from reviewing, redistributing, disseminating, or in any other way using or relying on the contents of this document. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies. Intel and Xeon are trademarks of Intel Corporation in the U.S. and other countries. AMD is a trademark of Advanced Micro Devices, Inc. March 2014
Solution guide HP Just Right IT Technology made easy for your growing business Build your business with Just Right IT Small businesses like yours are driving economic growth. You create the jobs. You create
Software-Defined Storage Extending the Power of Your Datacenter Eric Tsai Senior Solution Architect Enterprise Group Taiwan Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained
HP ProLiant Storage Server family Radically simple storage The HP ProLiant Storage Server family delivers affordable, easy-to-use network attached storage (NAS) solutions that simplify storage management
HP VirtualSystem accelerates time to value for virtualization. Optimized solutions speed the path to cloud. Business white paper Executive summary Virtualization has already delivered significant benefits
Brochure End-to-end management HP ProLiant servers with Insight Control Make the most of your investments in servers, staff, and facilities The server management challenge Let s face it. Managing servers
HP ProLiant servers Build an adaptive infrastructure that can grow in step with your business With powerful, flexible solutions and innovations in manageability, virtualisation, power and cooling, HP ProLiant
HP Private Cloud Solutions Get on the fast track to on-demand shared services delivery Solution brief Quickly moving toward the cloud More and more organizations are realizing the benefits of a dramatically
HP ProLiant DL585 G5 earns #1 virtualization performance record on VMmark Benchmark HP Leadership»The HP ProLiant DL585 G5 is a highly manageable, rack optimized, four-socket server designed for maximum
HP VMware ESXi 5.0 and Updates Getting Started Guide Abstract This guide is intended to provide setup information for HP VMware ESXi. HP Part Number: 616896-002 Published: August 2011 Edition: 1 Copyright
Welcome Lynn Anderson Senior Vice President, Communications Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Extends Converged
Brochure Update your Windows HP Technology Services for Microsoft End of Support (EOS) and Microsoft Migrations Stabilize and secure your infrastructure Microsoft will end support for Windows Server 2003/R2
White paper Private cloud computing Increase agility and reduce cost Increasing agility and reducing cost with cloud computing Table of contents 2 A time of big IT trends 3 As if IT needed more challenges
Simplifying the Desktop Transformation with HP and Liquidware Labs User Virtualization Management and Dynamic Application Portability Technical white paper Table of contents Executive summary... 2 Persona
SCALEnow. HP Cloud Services Enablement portfolio for communications service providers: Compute Services Solution brief HP Cloud Services Enablement (HP CSE) for infrastructure as a service (IaaS) enables
HP Education Services course data sheet HP OneView Administration H4C04S Course Overview This 3-day course covers how to install, manage, configure, and update the HP OneView Appliance. An architectural
BEYOND TOOLS: BUSINESS INTELLIGENCE MEETS ANA LYTICS FLASH-OPTIMIZED STORAGE IS TRANSFORMING THE DATA CENTER White Paper - February 2016 BEYOND TOOLS: BUSINESS INTELLIGENCE MEETS ANA LYTICS Flash-Optimized
Technical white paper HP ConvergedSystem 900 for SAP HANA Scale-up solution architecture Table of contents Executive summary... 2 Solution overview... 3 Solution components... 4 Storage... 5 Compute...
Red Hat Enterprise Linux solutions from HP and Oracle Driven by innovation to improve interoperability and scalability, HP, Red Hat, and Oracle deliver a broad and deep range of Linux offerings to enhance
Why Converged Systems? Jan Huygh HP Servers BeLux November 2014 Copyright Copyright 2014 2014 Hewlett-Packard Hewlett-Packard Development Development Company, Company, L.P. L.P. The The information information
Ready, steady... go virtualization It s a quick and easy step to lower costs with HP and Microsoft Ready steady You ve waited. You ve prepared. Now it s time to go! Virtualization is the green light to
HP ProLiant BL460c takes #1 performance on Siebel CRM Release 8.0 Benchmark Industry Applications running Linux, Oracle HP first to run benchmark with Oracle Enterprise Linux HP Leadership» The HP ProLiant
The Advantages of Multi-Port Network Adapters in an SWsoft Virtual Environment Introduction... 2 Virtualization addresses key challenges facing IT today... 2 Introducing Virtuozzo... 2 A virtualized environment
Overview HP provides several high performance Flash Media kits for customers who require boot from flash solutions. Form factors include USB Key, SD Card and MicroSD Card allowing the flexibility to support
IBM PureFlex System The infrastructure system with integrated expertise 2 IBM PureFlex System IT is moving to the strategic center of business Over the last 100 years information technology has moved from
HP CLOUDSYSTEM A single platform for private, public, and hybrid clouds Simply the most complete cloud system for enterprises and service providers Solution brief It s a fact of life: cloud computing is
Red Hat Enterprise Linux open-source software services and support Support solutions for an agile Linux industry-standard server environment Linux is on the move. Linux has emerged as a powerful, flexible
HP Converged Infrastructure Solutions HP Virtual Connect and HP StorageWorks Simple SAN Connection Manager Enterprise Software Solution brief Executive summary Whether it is with VMware vsphere, Microsoft
HP ProLiant BL460c achieves #1 performance spot on Siebel CRM Release 8.0 Benchmark Industry Applications running Microsoft, Oracle HP ProLiant BL685c takes #2 spot HP Leadership» The HP ProLiant BL460c
HP Education Services course data sheet Server Virtualization with Windows Server Hyper-V and System Center (20409) H8B93S Course Overview Obtain the skills you need to deploy and manage a Microsoft Server
Overview Serial Attached SCSI (SAS) provides a superior storage solution. With some storage requirements escalating and others becoming more complex, factors such as flexibility, performance, increased
HP takes #1 Windows performance on Siebel CRM Release 8.0 Benchmark Industry Applications Defeats IBM System x3850 in performance The HP Difference The test system demonstrated that Oracle s Siebel CRM
Brochure Fast-track to advanced hybrid cloud HP Helion CloudSystem Accelerate your journey to the cloud Why choose HP Helion CloudSystem? The industry s most complete, integrated, and open solution for
Desktop Virtualization Solutions Simplified Appliance Seizing opportunities in today s mobile and social world Today s business models and customer engagements are increasingly real-time, dynamic and contextual.
89 Fifth Avenue, 7th Floor New York, NY 10003 www.theedison.com 212.367.7400 White Paper Fueling Successful SMB Virtualization with Smart Storage Decisions August 2013 Printed in the United States of America
Increase Utilization, Decrease Energy Costs With Data Center Virtualization Produced by SearchDataCenter.com Presenter: Ron Priester Sponsored by Copyright 2008 HP. All Rights Reserved. Reproduction, adaptation,
HP Insight Capacity Advisor Virtualization Services HP Services Service overview HP Insight Capacity Advisor Virtualization Services (icavs) can assist you in understanding and developing a consolidated
Overview Serial Attached SCSI (SAS) provides a superior storage solution. With some storage requirements escalating and others becoming more complex, factors such as flexibility, performance, increased
Sizing guide for SAP and VMware ESX Server running on HP ProLiant x86-64 platforms Executive summary... 2 Server virtualization overview... 2 Solution definition...2 SAP architecture... 2 VMware... 3 Virtual
Data sheet HP Server Automation Standard Lower-cost edition of HP Server Automation software Benefits Time to value: Instant time to value especially for small-medium deployments Lower initial investment:
HP StorageWorks Data Protection Strategy brief Your business depends on IT more than ever before. The availability of key application services and information is critical to maintain business processes,
HP CLOUDSYSTEM An integrated platform for private, public, and hybrid clouds The industry s most complete cloud system for enterprises and service providers Solution brief It s a fact of life: cloud computing
Technical white paper HP CloudSystem Enterprise Creating a multi-tenancy solution with HP Matrix Operating Environment and HP Cloud Service Automation Table of contents Executive summary 2 Multi-tenancy
HP StorageWorks P2000 G3 and MSA2000 G2 Arrays Family Data sheet How can the flexibility of the HP StorageWorks P2000 G3 MSA Array Systems help remedy growing storage needs and small budgets? By offering
Windows Server 2008 R2 builds on the award-winning foundation of Windows Server 2008, expanding existing technology and adding new features to enable organizations to increase the reliability and flexibility
Why a Server Infrastructure Refresh Now and Why Dell? In This Paper Outdated server infrastructure contributes to operating inefficiencies, lost productivity, and vulnerabilities Worse, existing infrastructure
THE NEW BENCHMARK Dell + Windows Server 2008: A Powerful Combination Microsoft has launched the most advanced Windows Server operating system yet: Windows Server 2008. Dell closely collaborated with Microsoft
Technical white paper HP ProLiant BL660c Gen9 and Microsoft SQL Server 2014 technical brief Scale-up your Microsoft SQL Server environment to new heights Table of contents Executive summary... 2 Introduction...
HP and Red Hat are announcing a specially priced software bundle for customers deploying Red Hat Linux on HP BladeSystem servers. HP will offer Red Hat Enterprise Linux and management bundle that combines
HP iscsi storage for small and midsize businesses IP SAN solution guide With data almost doubling in volume every year, businesses are discovering that they need to take a strategic approach to managing
Dell Desktop Virtualization Solutions Simplified All-in-one VDI appliance creates a new level of simplicity for desktop virtualization Executive summary Desktop virtualization is a proven method for delivering
Convergence is accelerating the path to the New Style of Business Paul Durzan Vice President Converged Data Center Infrastructure Hewlett Packard Enterprise Copyright 2012 Hewlett-Packard Development Company,
Everything Your Business Needs in a Server, Nothing it doesn t. Ideal as a first server for small businesses with up to 25 users, Windows Small Business Server 2011 Essentials provides a cost-effective
HP Data Replication Solution Service for 3PAR Virtual Copy HP Care Pack Services Technical data HP Data Replication Solution Service for 3PAR Virtual Copy provides implementation of the HP 3PAR Storage
vce.com VCE PROFESSIONAL SERVICES PORTFOLIO OVERVIEW Accelerate IT Transformation Today's fast-moving global economy requires an infrastructure with greater flexibility and agility than ever before. This
Microsoft Private Cloud Fast Track Reference Architecture Microsoft Private Cloud Fast Track is a reference architecture designed to help build private clouds by combining Microsoft software with NEC s
Protecting your Data in a New Generation Virtual and Physical Environment Read this white paper to learn how you can easily and safely protect your data in a new generation virtual and physical IT environment,
The Business Case Migration to Windows Server 2012 R2 with Lenovo Servers New levels of integration and capabilities provide the foundation for building more successful businesses with this new infrastructure
Simplify IT and Reduce TCO: Oracle s End-to-End, Integrated Infrastructure for SAP Data Centers Over time, IT infrastructures have become increasingly complex and costly to manage and operate. Oracle s
Novell SUSE LINUX Enterprise Server services and support Creating an agile open-source environment for industry-standard servers Linux is on the move. Linux has emerged as a powerful, flexible open-source
Brochure Manage with ease Get peace of mind with HP and Windows Embedded 1 For more than 20 years, HP and Microsoft have worked together to give you innovative, award-winning solutions to help you grow
HP BladeSystem Advantage over Cisco s UCS Priority #1: Enabling Applications Applications 2 Architectural Stability IT Best Practice: Out of Band Management The UCS way: In Band Management #1 Stability
FAQ General information and Frequently Asked Questions (FAQs) What is the HP Business Helpdesk number to call for support? Call 1-877-219-5006 to get support or for questions about the program. What are
mm Servicing HP Rack and Tower Server Solutions - Rev 12.31 Course data sheet Certification: Exam(s): The Learning Center: Format: Recommended Duration: How to register HP ATP - Rack and Tower Server Solutions
IBM System x reference architecture solutions for big data Easy-to-implement hardware, software and services for analyzing data at rest and data in motion Highlights Accelerates time-to-value with scalable,
Enhancing the HP Converged Infrastructure Reference Architectures for Virtual Desktop Infrastructure Incorporating scalable, available SSD technologies into Citrix XenDesktop and VMware View deployments
IBM Sales and Distribution IBM and Manhattan Associates Innovating across the supply chain and beyond 2 IBM and Manhattan Associates Market-leading companies realize that their supply chains are strategic
An Oracle White Paper August 2010 Higher Security, Greater Access with Oracle Desktop Virtualization Introduction... 1 Desktop Infrastructure Challenges... 2 Oracle s Desktop Virtualization Solutions Beyond
White Paper Consolidate and Virtualize Your Windows Environment with NetApp and VMware Sachin Chheda, NetApp and Gaetan Castelein, VMware October 2009 WP-7086-1009 TABLE OF CONTENTS 1 EXECUTIVE SUMMARY...
HP Data Protector software Assuring Business Continuity in Virtualised Environments Would not it be great if your virtual server environment actually translated to a better reality? One where you could
HP Client Automation software Starter and Standard Editions Data sheet Managing client devices effectively and efficiently is a mission-critical function for today s businesses. However, that challenge
HP Cloud Map for TIBCO ActiveMatrix BusinessWorks: Importing the template An HP Reference Architecture for TIBCO Technical white paper Table of contents Executive summary... 2 Solution environment... 2
Quickly Deploy Microsoft Private Cloud and SQL Server 2012 Data Warehouse on Hitachi Converged Solutions September 25, 2013 1 WEBTECH EDUCATIONAL SERIES QUICKLY DEPLOY MICROSOFT PRIVATE CLOUD AND SQL SERVER
Software-Defined Storage Extending the Power of Your Datacenter Eric Tsai Senior Technic Architect Presale Division Enterprise Group Taiwan Software defined: executing at business speed Drive acceleration
HP Storage Virtual Volume Design and Implementation Service HP Care Pack Services Technical data Proper configuration of storage hardware is crucial to help improve the effectiveness of your storage devices.
How to configure Failover Clustering for Hyper-V hosts on HP ProLiant c-class server blades with All-in-One SB600c storage blade Executive summary... 2 System requirements... 2 Hardware requirements...
A UBM TECHWEB WHITE PAPER SEPTEMBER 2012 The Road to Convergence Six keys to getting there with the most confidence and the least risk. Brought to you by The Road to Convergence Six keys to getting there
Oracle Grid Computing Achieved Service-oriented HP Adaptive Infrastructure offerings for Oracle Grid Computing and SOA Technology for better business outcomes Evolution of the next generation data center
What Is Microsoft Private Cloud Fast Track? MICROSOFT PRIVATE CLOUD FAST TRACK is a reference architecture for building private clouds that combines Microsoft software, consolidated guidance, and validated
The power of the cloud Your cloud choices Have the future today, your way A solution that s right for you At HP, we don t believe in one-size-fits-all. By working with you, we find a solution that s right
HP and Business Objects Transforming information into intelligence 1 Empowering your organization Intelligence: the ability to acquire and apply knowledge. For businesses today, gaining intelligence means