UNC Wellness Centers Online Enrollment

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1 UNC Wellness Centers Online Enrollment Together with CSI Spectrum NG, our fitness management software system with high level data security systems, and Docusign, the industry leading provider of electronic signatures and contract execution solutions, we have created a secure and convenient process for you to enroll as a member of UNC Wellness Centers. During the first several steps of the online enrollment process, you will be asked to choose either Meadowmont or Northwest Cary as your home site, enter basic demographic information for yourself and anyone else you are adding to the membership, select your membership type and enter your billing information. Once you have completed those steps, we will provide you with a link from DocuSign to complete the necessary paperwork to secure your membership. The paperwork includes the Membership Terms and Conditions, Electronic Funds Transfer Authorization, Acknowledge of Receipt of Privacy Practices, Waiver and Release of Liability and the Physical Activity Readiness Questionnaire. Each person on the membership will need to click on this link and complete the forms through DocuSign. If you are adding a child under the age of 18, you will need to complete the forms for him/her. Please review the procedures below and use it when you enroll. If you run into any issues and cannot find the solution in this document, please us at wellness@unch.unc.edu and we will get back to you as soon as possible to help you get enrolled! Sincerely, UNC Wellness Centers

2 Online Enrollment Step-by-step Procedures 1) Click the Join UNC NW Cary button. Online account access to each account will be available at a later date. Please disregard for now and click the JOIN button to get started. 2) Fill in your name, address and zip code. Then click Choose Your Location.

3 3) Choose a location for your membership by selecting the Choose This Location button under either 4) Select your membership type. Children can be added to any membership in the next screen. Couple memberships apply to two adults residing in the same household. For more information on membership types, visit

4 5) Enter in the Main Member s information: Date of Birth, Emergency Contact and Phone Number, Address, Phone Number. NOTE: if you are adding more members click the ADD MEMBER button. Click on the calendar icon to access the calendar and enter your Date of Birth. Make sure to click on the day in the pop up box. If you are adding a household member (adult or child), click here to add the individual(s) to your account. 6) ADD SUB-MEMBER (skip to next step if you only are enrolling yourself only) Click ADD SUB- MEMBER for each additional member and complete the information for an adult and/or child(ren). Click ADD when finished entering in the required information. Don t forget to add an address for the adult sub-member. For children, please put the adult member s .

5 7) When finished entering the Main Member s information and/or additional members, read about the 30 Day Guarantee, check the I Accept box and click NEXT. 8) In the Payment Summary screen, select the billing method, enter the billing information and click PROCESS. IMPORTANT: PLEASE READ In the Street Address field, simply put your street number. If you enter more than 20 characters in this box, you will receive an error message and won t be able to proceed. In the Street Address field, simply put your street number. If you enter more than 20 characters in this box, you will receive an error message and you won t be able to proceed.

6 9) Click on the link and electronically sign the required documents. Each individual, including children, on the membership must click on the link below separately and electronically sign the forms. This includes the main adult member, adult submember (if applicable), and any child members (if applicable). NOTE: In order to complete the forms for a child member, please click on the link again after completing your forms. Enter the name in the Name Field as Your Name on behalf of Child s Name (John Smith on behalf of Mark Smith). Enter your address and electronically sign the documents. Please read if you are adding a child (ages 8-17) membership to your account. 10) You will be directed to the DocuSign screen. Enter in your full name and address and click Begin Signing. EACH member, including children, must complete a set of forms. For children, enter the YOUR NAME on behalf of CHILD S NAME (John Smith on behalf of Tom Smith). Enter your Full Name and address to get started. NOTE: For children, put YOUR NAME on behalf of CHILD s NAME (John Smith on behalf of Tom Smith). Click Begin Signing to get started.

7 11) Click Review Document to electronically sign the forms. 12) DocuSign PAGE 1: Read through the Membership Terms and Conditions, scroll down to the bottom of the page and click on the Sign Here button at the bottom of Page 1. The Adopt Your Signature button will pop. Select your signature and click Adopt and Sign. Click the Sign Here button at the bottom of Page 1 to add your signature.

8 13) Once you have added your signature at the bottom of Page 1, the Page 1 box on the right hand of the screen will turn green indicating that you have completed all required fields for this page. The green highlight and check mark on Page 1 indicate that all required fields have been completed for this page. 14) Scroll down to page 2. Check YES or NO for the UNC employee question. If you (or one of the adult members on the membership) is an employee of UNC HC, check YES and enter your EID or PID number for verification. The PID box will only appear if you check YES. NOTE: All fields outlined in red are REQUIRED Enter in your PID (University employee) or your EID (Hospital employee) if you are enrolling for the UNC Employee membership discount.

9 15) Read the PAR-Q information and complete the required fields. Check YES or NO to each question. Physician s information is required if you answered YES to any of the questions. Enter your physician s contact information if you answered YES to any of the questions. The page 2 box is green and has a check mark indicating all required fields are complete. This box will pop up once all required fields (indicated by being outlined in red) on both pages have been completed. Click Confirm Signing to finish. 16) Your document has been signed. You have the option to print and/or save the document. Click X in the top right hand corner to close out of the screen. Click Show Document to pull up the forms you signed. You can print or save the documents for your records. We will also send you a final copy (see below) once we verify, countersign and complete the appropriate information.

10 17) FINAL COPY UNC Wellness Centers will verify the information, countersign and complete the membership information and send you a copy for your records within 3 business days. You are now a member of UNC Wellness Center at Northwest Cary! We will include your start date, individual dues and total dues, enrollment fee, 1 st billing date, 1 st billing total, and the primary member on the account. If the facility s opening is delayed, the member s start date and 1 st billing date will be adjusted accordingly.