Encryption Simplified

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1 The Directors Education Series Encryption Simplified Joel Abramson Complete Data Products (248) Agenda: Discussion 1. Introduction 2. Alternatives When Sending Non Public Personal Information (NPPI) 3. What is Encryption 4. Encryption Components 5. What to Look for in an Encryption Solution 6. Other Uses for Encryption 1

2 Questions to Think About Do you send s containing sensitive information about your customers and/or employees? Are those s protected from the threat of a data breach on the internet? Are you concerned with the way that the internet may compromise personal data sent via ? Do you fully realize the tangible (fines, etc.) and intangible (erosion of trust, tarnished reputation, etc.) ramifications to your credit union from this type of a breach to your customer s privacy? What are you doing today to prevent a privacy breach over ? NPPI NPPI 5/4/

3 What Is NPPI? Non Public Personal Information is any data or information considered to be personal in nature and not subject to public availability Personal information includes, but is not limited to: Individual names Social Security numbers Credit or debit card numbers State identification card numbers Driver's license numbers Dates of birth Using to Send NPPI is Inevitable Alternatives used when delivering NPPI to your business associates and members: Fax, mail, courier service Copy to CD, USB flash drive, etc. Password protect documents or zip files These are challenging alternatives because is the preferred method of communication Cost of postage, paper, and employee time Cumbersome method may cause frustration with recipients What assurances do you have that employees are following company s privacy policies? Enhance business communication and ensure compliance with automated encryption 3

4 Other Approaches to Encryption Result in Recipient Fatigue Because Inefficient use of time Lack of Convenience = Cost Cumbersome to use Unable to open on mobile devices U.S. mobile users spent more time sending or reading on their phones than any other internet-enabled mobile activity. - The Nielsen Company, December 2010 Study Threats to Your Company With increased collaboration and exchange of NPPI via , unsecure messages: Jeopardize your members trust and loyalty Put your organization s reputation at risk Aside from the intangible costs, there are also the tangible costs of a data security breach: According to a recent study by Ponemon Institute, the average organizational cost of a data breach is $372 (per compromised record) 4

5 Regulatory Compliance Pressures Fully aware of increasing threats, federal and state governments have demanded increased data protection and enacted increased regulatory requirements including: Gramm Leach Bliley Act (GLBA) Red Flags State Data Security Laws (NV, MA, CA and WA) What is Encryption? 5

6 What is Encryption? The Postcard The Letter The Decoder Ring Encryption Components 6

7 Encryption Components Your Company s Encryption Options Hosted Company wide gateway encryption service Appliance Company wide encryption appliance Your Recipients Delivery Options Generic Message Center branded secure message portal Custom Branded Portal Custom branded secure messaging portal for each Customer CDP Branded Portal 7

8 What to Look for in an Encryption Solution What to Look for in an Encryption Solution Options to meet your particular need (Hosted & Appliance) Secure Message Portal Cost Effective & Ease of Use Quick & Simple Set Up Implementation Strategy Provided Full Content Filtering & Scanning Mobile, mobile, mobile! 8

9 Financial Scanning Content Filters: 1. Financial Identifiers 2. Financial Terms 3. Credit Card Numbers 4. Social Security Numbers Content filtering capabilities: Financial Identifiers AND Financial Terms Account numbers, loan or policy numbers, etc. Balance transfer, checking account, refinance, W-2, etc. OR Credit Cards Numbers OR Social Security Numbers Number masks for VISA, MasterCard, American Express, Discover, and more Number masks for SSN: nine-digit number, number is divided into three parts, numbers never allocated Other Uses for Encryption 9

10 Other Uses for Encryption Secure(encrypted) Receipts & the role of the branded portal Premium DLP Options Electronic Signature with Encryption Audits Thank You! Joel Abramson Complete Data Products (248)

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