SAP for Wholesale Distribution SAP for Wholesale Distribution The 2015 Roadmap and Beyond

Transcription

1 SAP for Wholesale Distribution SAP for Wholesale Distribution The 2015 Roadmap and Beyond Speaker: Date/Time: Session Code: Karen S. Lynch VP Global Head Wholesale Distribution Industry Business Unit May 5, 2015, 11:00 a.m. WD SAP SE. All rights reserved. 1

2 Legal disclaimer The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP s willful misconduct or gross negligence. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forwardlooking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions SAP SE. All rights reserved. 2

3 Industry Trends & Wholesale Distribution at SAP Industry Value Map Solution and Technology Innovations Overview Deployment Options Customer Co-Innovation (Be Sure to) Check It Out Summary 2015 SAP SE. All rights reserved. 3

4 Key Forces Impacting the Industry Trends and Challenges Driving Business Strategy NAW & IBM Research Sponsored by SAP SAP Point of View Differentiate with service. Provide additional value added services, including providing the same delivery times for special orders as for stocked products. Focus on profitable customers. Segment customers based on sales volume, profitability, loyalty, and cost to serve; analyze inventory mix; and optimize strategies to drive sales and profit. Become easy to do business with. Provide easy to use additional ordering channels; making distributors easy to do business with, to grow business partner mindshare. Proactively address operational efficiencies. Negotiate the best deals with suppliers to increase margin; optimize charge backs, pricing and inventory levels SAP SE. All rights reserved. 4

5 Proven Wholesale Distribution Solutions More than 12,000 New Wholesale Distribution Customers Added 12,076 Customer base continues to grow New customer growth consistent and sustained Significant and well-known brands added each year Additional growth with ISV partner outreach +2, ,367 +1, More than 12,000 new customers added in last 13 years. A large percentage use Business All-in-One Solutions based on SAP Best Practices for Wholesale Distribution SAP SE. All rights reserved. Public 5

6 Industry Specific - User Group Members ASUG is comprised of more than 100,000 individuals at 3,800 companies in more than 17 industries, making it the largest independent SAP user community in the SAP ecosystem The customer-chaired ASUG Wholesale Distribution SIG with over 5300 members is a year-round community that focuses on distributors and their unique set of industry challenges Year-round activities include newsletters, webcasts, a 3 day education track at the ASUG Annual conference, and a Fall face-to-face meeting The Discussion Forum provides a way to ask questions and provide answers to your fellow distributors 2015 SAP SE. All rights reserved. Public 6

7 Industry Trends & Wholesale Distribution at SAP Industry Value Map Solution and Technology Innovations Overview Deployment Options Customer Co-Innovation (Be Sure to) Check It Out Summary 2015 SAP SE. All rights reserved. 7

8 Value Map 2015 for Wholesale Distribution Drive superior performance and profitable growth Opportunity to Cash Procure to Pay Supply Chain Planning and Execution Profitability Optimization Agile Marketing Strategic Sourcing and Supplier Management Sales, Inventory, and Operations Planning Insight-Driven Marketing and Customer Stratification Collaborative Sales Force Automation Direct Procurement Transportation Management Procurement Insight Collaborative Quote to Cash Self-Service Procurement Warehouse Management Supply Chain Optimization Transparent Service Process and Operations Contingent Workforce Management Supply Chain Integrity Cost Recovery and Rebates Omnichannel Commerce Management Services Procurement Human Resources Core Human Resources and Payroll Talent Management Time and Attendance Management Workforce Planning and Analytics Finance Financial Planning and Analysis Accounting and Financial Close Treasury and Financial Risk Management Collaborative Finance Operations Enterprise Risk and Compliance Management General Trading Information Technology and Platform Enterprise Technology Analytics Technology Mobile Technology In-Memory Technology 2015 SAP SE. All rights reserved. Internal 8

9 Solution Explorer Browse Solutions by Industry 2015 SAP SE. All rights reserved. Internal 9

10 Solution Explorer Browse Solutions by Business Area 2015 SAP SE. All rights reserved. Internal 10

11 Annual Update - Wholesale Distribution at SAP Industry Value Map Solution and Technology Innovations Overview Deployment Options Customer Co-Innovation (Be Sure to) Check It Out Summary 2015 SAP SE. All rights reserved. 11

12 Value Map for Wholesale Distribution Innovation Highlights Fuel Profitable Growth for Wholesale Distributors Opportunity to Cash Procure to Pay Supply Chain Planning and Execution Profitability Optimization Cloud for Customer (C4C) hybris Omni-Channel Commerce Platform hybris Marketing Ariba Business Network Spot Buy Serialization/Track & Trace Integrated Business Planning (IBP) Customer Value Intelligence Vistex Payback/ Chargeback Cloud Solution Pricing Acceleration Human Resources SuccessFactors Learning Management Finance and Trading Simple Finance Technology and Platform Consumer Grade User Experience Internet of Things Predictive Analytics 2015 SAP SE. All rights reserved. 12

13 SAP Cloud for Customer Industry Processes Enabled Opportunity to Cash Visit Planning and Execution Quote Templates for easy Quote creation Easy access to detailed information on products Customer specific price lists and discount lists Easy Account Summary that includes Quotations, Recent Activities and more. Account Summary Product Information Visit Planning & Execution Share updates to Accounts, Contacts and Internal Team. Pre-Integrated with SAP Business Suite - that makes it easier to connect to existing on-premise SAP backend Analytics Collaboration Customer Specific Enables Key Account Managers in Wholesale Distribution companies to work from a single solution that is pre-integrated with their existing SAP backend 2015 SAP SE. All rights reserved. 13

14 SAP Cloud for Customer Overview Opportunity to Cash Sales Account Management Contact Management Activity Management Lead Management Opportunity Management Quote Management Order Management* Contracts* Sales Tools Customer 360-Degree & factsheet Contact Maintenance Attachments & Calendar Integration Product Search Pricing* Sales Area Data Analytics, Mobile & Others Analytics for Pipeline & Profitability Mobile applications on ios & Android devices with native device integration Multiple Language Supported for Global Deployment *: Indicates Display Only and/or generated in backend B2B SALES Visit Planning Integration Activity Management Account Contact Lead Opportunity Activity Attachment Calendar Create Quotation / Order ERP Process Lead & Opportunity assignment Survey Calendar Integration SAP ERP 2015 SAP SE. All rights reserved. 14

15 SAP hybris A homogeneous, omnichannel platform that supports new customer behavior Opportunity to Cash Customer interaction TV Console Online Store Mobile Call center Social Print Omnichannel logic Product content / master data Order management Omnichannel touch points Platform Customer interaction support ERP Warehouse CRM Merchandising In-store solutions 2015 SAP SE. All rights reserved. 15

16 SAP hybris Marketing Solution Overview Opportunity to Cash Insights Agility Experience Develop a deeper understanding of your customers and prospects, understand the real-time intend of each of them. React quickly to opportunities, align your teams and resources and understand marketing performance. Engage each customer in an individual way, that nudges them towards conversation. SAP hybris Marketing is fundamentally different 2015 SAP SE. All rights reserved. 16

17 SAP hybris Marketing The Digital Marketing Process Opportunity to Cash 2015 SAP SE. All rights reserved. 17

18 Pricing Acceleration New SD Price List functionality New transaction V_NLN Opportunity to Cash In the wholesale industry, there is a need to create price lists for numerous customers and up to hundreds of thousands of products. Sometimes those price lists have to be created on a daily basis. New performance-optimized pricing functionality allows processing of price lists with this new transaction with improved performance. Access to application: New transaction V_NLN SAP Menu Logistics Sales and Distribution Master Data Conditions List Creation of Price Lists 2015 SAP SE. All rights reserved. 18

19 Pricing Acceleration Selection Screen details Opportunity to Cash Price List Features Overview 1. Enhancement of selection screen possible 2. Input of multiple Sold-To Parties 3. The Layout controls the layout of the result list address - derived from the logon user (SU3 data) 5. Data formats - XLS, CSV, XLS (ZIP), and CSV (ZIP) 6. Hide price list entries - If the product price is equal or smaller than zero or contains an error, it shall be hidden from the list and not sent to the customer SD Price List functionality is available in ECC EhP7 SP3 & SP SAP SE. All rights reserved. 19

20 Ariba Business Network A winning proposition for buyers and suppliers Procure to Pay Two-sided value proposition Wholesale Distributors are active as buyers and sellers and benefit from both objectives. Buy Side Objectives Procurement Supply Chain Finance IT Significantly shorten contracting cycle times Reduce supply chain costs and risk Gain better visibility and predictability Manage working capital Lower manual paper-based collaboration Improve compliance Faster cash-flow through discounts and proper payments in-time Sell Side Objectives Sales & Mktg. Customer Service Accounts Receivable Business Development Improve payment visibility and timing Lower customer service costs Increase sales with current customer Open new sales channel Drive higher customer satisfaction Find sales opportunities Better Collaboration Leading to Winning Outcomes 2015 SAP SE. All rights reserved. 20

21 Ariba Network Spot Buy What is it? Procure to Pay Situation 15-30% of spend on average is noncontracted one-off purchases also known as spot buy. Companies lack the tools to get spot buy spend under control. Solution Ariba Network Spot Buy makes it easy for companies to find and buy the items they need. Provide the visibility and controls needed to effectively manage spot buy spend. Buyer Benefits Easy to find and buy non-contracted items Improve visibility and control Eliminate maverick buying Supplier Benefits Provide a new sales channel Increase exposure to SAP customers Expand revenue with existing customers Enable suppliers of all sizes to increase reach and fuel growth SAP SE. All rights reserved. 21

22 Ariba Network Spot Buy Why ebay? Procure to Pay I just want to say how excited we are to be partnering with SAP and Ariba to bring innovative solutions to our customers around the world. - John Donahoe President and CEO ebay ebay is the global B2C commerce leader bringing 23 million items from 300K new sellers We are co-innovating to create a solution that offers a new way for SAP customers to purchase what they need when they need it SAP and ebay are committed to consumerizing business to make global commerce simple 2015 SAP SE. All rights reserved. 22

23 Ariba Network Spot Buy Product Detail & Timeline Procure to Pay Ariba Network Spot Buy will be available within SAP Procurement Solutions including: Ariba Procure to Pay (P2P) + Ariba Network Ariba Procure to Order (P2O) + Ariba Network Ariba Procurement Content (APC) + Ariba Network SAP SRM + APC + Ariba Network e B a y A n n o u n c e d a t S A P P H I R E Co- I n n o v a t i o n & P i l o t E a r l y A v a i l a b i l i t y G e n e r a l A v a i l a b i l i t y June H H H For more information, us at spotbuy@ariba.com This timeline is subject to change per SAP s standard legal disclaimer 2015 SAP SE. All rights reserved. 23

24 SAP Advanced Track and Trace Background Supply Chain Planning Background To combat drug counterfeiting, governments world-wide are establishing legislation that enforce traceability of prescription pharmaceuticals. Strategy 1: Transmit traceability data along the supply chain US, Brazil Effects all players in the supply chain Strategy 2: Report traceability data to a central DB EU, most other countries Depending on setup, may or may not effect all players EU requires PoD* verification- small effect for wholesale distributors Requirements for Wholesale Distributors in US / Brazil Receiving of messages with traceability information from manufacturer Managing traceability information in-house Sending of traceability information to supply chain partners SAP Advanced Track and Trace New pharmacy specific solution to address serialization legislation Designed to work for manufacturers and US Wholesalers Planned availability Q3/2015 *PoD point of dispense, where medicine is handed over to patient and provides clients with comprehensive services from drug development through manufacture 2015 SAP SE. All rights reserved. 24

25 SAP Advanced Track and Trace Overview Supply Chain Planning Functional Overview: SAP Advanced Track & Trace for Pharmaceuticals ERP Integration Material, BuPa, Location Master Deliveries, Production Orders Batch/Lot Serial Number Management Define number formats Import numbers for China Randomization & List Creation Assign ranges and S/N lists to consumers Receive lists and ranges Toolkit for WMS Integration Seamless integration into Warehouse processes Real-time verification with data in Repository Integration with receiving, internal movement and goods issues, cycle counting and bin locations Packaging Line Integration PML or EPCIS capture Object and Event Repository Capture and store objects, events and transactions (e.g. SAP ERP docs) Ad-hoc Reporting with Repository Browser Ability to post manual events Rules Engine (incl. Regulatory Reporting) Capture external triggers for message creation Execute rules during data mapping & message handling Executes rule upon message receipt SAP Application Interface Framework (integral component) Integration to Business Partners, Packaging Line, ERP, LES WMS and Regulatory Reporting, EPCIS capture interface Monitoring of all messages with restart option in case of transmission failure Integration New Repository Messaging & Monitoring 2015 SAP SE. All rights reserved. 25

26 SAP Integrated Business Planning (IBP) Overview Supply Chain Planning World class solution for supply chain monitoring, sales and operations planning, demand management, inventory planning, supply planning, and response management Supply Chain Monitoring Supply Chain Control Tower Integrated Business Planning (IBP) User Experience IBP for sales & operations IBP for demand IBP for supply IBP for inventory IBP for response SAP HANA Platform SAP Business Network 2015 SAP SE. All rights reserved. 26

27 SAP Integrated Business Planning (IBP) Getting Started Supply Chain Planning 1 Phased approach Achieve early wins by deploying in bite-sized chunks Option 1: parts of your business BU1 BU 2 & 3 Option 2: parts of your process Demand & Finance Supply BU 4-10 Net Profit 2 3 Out-of-the-box IBP Quickly reconfigure model and data integration the IBP solution Reduce implementation time and risk by leveraging SAP model and data integration SAP Integrated Business Planning for sales and operations ECC APO BPC Reconfigure IBP to meet your needs as requirements change Hours to days Driven by the business Configuration based 2015 SAP SE. All rights reserved. 27

28 Profitability Optimization Customer Value Intelligence What s In It for You? Analyze profitability across multiple dimensions Identify areas of the business that are underperforming Understand the root causes of poor performance Take decisive actions that improve profits This involves: Visibility into true profitability by Customer, Product, Channel, and Geography Identifying the profitable customer segments / Top customers to focus on / The most effective ways of serving your top customers Transforming or cease trading with profit destroying customers Optimizing the product & service / channel / territory / customer mix Optimizing Prices and Rebates, both strategically and tactically Truly informed key account negotiation Operational Activity Costs Analysis What If Scenarios 2015 SAP SE. All rights reserved. 28

29 Vistex A Module and Deployment Option for Every Process Profitability Optimization Offered as Industry Solutions Performance Incentives Rebates Chargebacks Billbacks Rights and Royalties Deals Co-op and MDF Contract Management Channel Management Bids and Quotes Price Administration Patronage Regulatory Compliance Loyalty and Rewards New Cloud Implementations SaaS on a Private or Multi-tenant Cloud Vistex will be responsible for initial system set up, ongoing maintenance and changes Leverage new State-of-the-Art Vistex Data Centers PoCs for Performance Incentives and Rebates available now Chargebacks planned for late SAP SE. All rights reserved. 29

30 SuccessFactors Talent Solutions Attract, Develop, and Retain a 21st Century Workforce Strategy Human Resources Results Thoughtful on-boarding Learning Recruiting Performance Core HR Social Collaboration HR Analytics Proactive learning Performance and goals Succession and development Compensation and rewards Content Integration Extensibility Recruiting 2015 SAP SE. All rights reserved. 30

31 Human Resources SuccessFactors Learning Management Better Engagement + Better Measurement = Better Business Results Cover pages for courses and curriculum improve learning promotion and adoption Powerful new learning metrics and analytics to measure effectiveness New Mobile Learning experience for ipad makes learning on-the-go even easier 2015 SAP SE. All rights reserved. 31

32 SAP Simple Finance (sfinance) Add-Ons Finance & Trading SAP Accounting powered by SAP HANA Alternative in-memory functionality for ERP customers SAP Cash Management powered by SAP HANA New product for Group Cash Management Integrated Business Planning for Finance New capabilities and enhanced integration for ERP and BPC Business Suite on HANA SAP HANA Platform Aligned Single Source of Truth Agile Real time processes Predictive Dynamic Planning and Analysis 2015 SAP SE. All rights reserved. 32

33 SAP Simple Finance Key scenarios for Wholesale Distribution Finance & Trading Specific Challenge for CFO s of WSD Why Simple Finance can help? Simple Finance Support omnichannel business through faster and better insight in profitability of processes (opportunities), Measure success of promotions Reducing inventory carrying costs - Many distributors finance their inventories, are sensitive to interest rates. On average, distributors hold inventory equal to about 60 days sales. Because industry profit margins are low, financing costs have a large impact on profits. Short-time insight required to evaluated opportunities quickly and react immediately Particularly global acting wholesale distribution and trading companies need a central view to ensure correctness of bookings of subsidiaries to be compliant. Giving a single source of truth with harmonized internal and external data, the insight in costs and profitability is improved, e.g. of different sales channels with drilldown to any dimension Faster reporting and analysis gives you, e.g. immediate insight in your days sales outstanding or in your stock value of work in process materials. This is the prerequisite to decrease DSO and inventory. Improve opportunity planning through ad hoc reporting. Some information was just available after month s or year s end close, allows quicker insight in operative profit margins and financial results With the Central Journal within SAP Simple Finance, SAP provides a tool to consolidated data and get a central point of view on all regional and local bookings as well as on frauds immediately. SAP Accounting powered by SAP HANA Integrated Business Planning and SAP Cash Management powered by SAP HANA (Liquidity Planning & Forecast) Integrated Business Planning (Improved Planning capabilities for Financials, Balance Sheet and Budget planning SAP Accounting powered by SAP HANA International acting Wholesale Distribution and Trading companies need to protect their margins by a comprehensive financial risk quantification Improve cash- and liquidity forecast for currencies and watch interest rates SAP Cash Management powered by SAP HANA 2015 SAP SE. All rights reserved. 33

34 SAP Simple Finance Accounts payable overview Finance & Trading Description Provides real-time insight into the accounts payable situation with a set of important key performance indicators and supports managing the AP team. Capabilities Set of KPIs like future payables, cash discount forecast, etc. Filtered KPIs for user s area of responsibility Drill-down capabilities to customer level for root cause analysis Collaboration via and SAP JAM Virtual data model providing a harmonized data access to accounts receivable analytical data Prerequisites Help portal Key performance indicators Future Payables Cash Discount Forecast Cash Discount Utilization Aging Analysis 2015 SAP SE. All rights reserved. 34

35 SAP Simple Finance Accounts receivable overview Finance & Trading Description Provides real-time insight into the accounts receivable situation with a set of important key performance indicators and supports managing the AR and collection team. Capabilities Set of KPIs like Overdue Receivables, DSO, and so on Filtered KPIs for user s area of responsibility Drill-down capabilities to customer level for root cause analysis Collaboration via and SAP JAM Virtual data model providing a harmonized data access to accounts receivable analytical data Prerequisites Help portal Key performance indicators Overdue Receivables Future Receivables Day Sales Outstanding Dunning Level Distribution Days Beyond Terms Promises to Pay Open Disputes Credit Limit Utilization 2015 SAP SE. All rights reserved. 35

36 User Experience: SAP Smart Business Enabling Different Working Models Technology and Platform New working models combine different app types and demonstrate the value of Suite on HANA Combining real-time insights with analytics and transactional follow-up activities to allow better and faster decisions as well as instant execution Scenario specific content (KPI-definition, roles,..) and drill-down applications/reports. All KPIs are based on the same KPI repository and services Fiori Launchpad Performance-driven Working Model Analyze in Lumira* Smart Business Drill-Down Analysis Path Framework* CxO Cockpit* Lumira Story Viewer* Collaborate Situation-driven Working Model HANA Search, C est Bon, Fact Sheet Task-driven Working Model Execute Transactions KPI Modeler & Repository Work Lists with Embedded Analytics, Ad-hoc queries (Design Studio)* * Coming soon 2015 SAP SE. All rights reserved. 36

37 SAP Connected Trade Asset Intelligence Smart Vending for Wholesale Distribution Technology and Platform Multiproduct Transactions Payment via Corporate Account and NFC or QR code Built-in Loyalty Programs Couponing 1:1 Offer Targeting 46 Touchscreen GSM, Wi-Fi M2M Authorized Transactions NFC/RFID/QR code Camera Vending Items Advertising 2015 SAP SE. All rights reserved. 37

38 What is Smart Vending for Wholesale? Technology and Platform Better consumer Interaction More Efficient Operations Connect Every Device Minimal Setup and Custom Development Cloud Hosted Lightweight Hardware Interactive Displays on Smart Vending and Signage Shortened Delivery Time Advanced Analytics and Segmentation Consumer Driven Inventory Consumable Replenishment and Inventory Tracking (containers, vending machines, etc.) Remote Service Management Predictive Operations (Prospecting, Planogram, Maintenance) No Hardware Required Interactive Digital Signage Containers, Inventory Management On-Premise Available Smart Vending Machines Vending Machine Telemetry Retrofit 2015 SAP SE. All rights reserved. 38

39 SAP Connected Trade Asset Intelligence Use cases for Wholesale Distribution Technology and Platform Bill Smith THE DISTRIBUTOR Sara Jones THE SALES MANAGER Jack Klein THE CONSUMER Tim Jones THE SERVICE OPERATOR 2015 SAP SE. All rights reserved. 39

40 Predictive Analytics with SAP HANA Transforming the Future with Insight Today Technology and Platform Unleash the value of Big Data through the power of SAP HANA Employ in-database predictive algorithms Access 3,500+ open-source algorithms via R integration for SAP HANA Intuitively design and visualize complex predictive models SAP Predictive Analysis software Bring predictive insight to everyone in the business Embed within business applications Extend into BI and reports Insight into events instantly delivered to dashboards, alerts, and mobile devices 2015 SAP SE. All rights reserved. 40

41 License: SAP S/4HANA The Next Generation Business Suite Technology and Platform Business Networks Ariba SuccessFactors C4C Concur 50% code 80% ERP functionality SAP S/4HANA core (ERP) SAP Business Suite S/4 Products On-Premise On-Premise sxyz slog SoH sfin Private Managed Cloud No modifications SAP managed Quarterly innovations HCP for extensions Public Cloud Selected scenarios High standardization HCP for extensions Customer / Partner extensions NW 7.50 AnyDB / HANA NW 7.50 NW 7.60 NW 7.60 SAP HANA SAP HANA SAP HANA HCP / HCI HANA Runtime ERP package New SKU SAP S/4HANA foundation promotion HANA Runtime ERP package SaaS like pricing (like Simple base package today) BYOL:TBD NEW pricelist with full SaaS price License and content packages with LoB cloud solutions and for implementation 2015 SAP SE. All rights reserved. 41

42 What is SAP S/4HANA On Premise? How Does it Differ from Suite on HANA? Technology and Platform What this means: 1 S/4HANA On Premise has as it s foundation Suite on HANA 2 Additional simple offerings are released that replace existing capabilities 3 These offerings will cause certain existing transactions/ screens to go away 4 sfinance is the first, others coming in the future (slogistics, for example) 5 Over time the orange (legacy Suite on HANA) will become more and more blue (new, s-) 2015 SAP SE. All rights reserved. 42

43 SAP Smart Business Inventory management overview Technology and Platform Key performance indicators Range of coverage Valuated stock quality Valuated stock quantity Slow moving capital Inventory turnover Days inventory held (DIH) Description Allows the inventory accountant to monitor inventory key figures, analyze inventory variances, and perform an in-depth analysis in real time. Provides periodical display of key figures such as inventory turnover, days inventory held, valuated stock, slow-moving items, and range of coverage. Capabilities Access to real-time inventory information Drill-down and insight-to-action capabilities Combined graphical visualization of stock and goods movement information Collaboration capabilities into adjacent processes like purchasing via and SAP JAM Prerequisites Help portal 2015 SAP SE. All rights reserved. 43

44 SAP Smart Business Purchasing overview Technology and Platform Key performance indicators Non-managed spend Off-contract spend Contract usage Open Purchase Orders Invoice Price Change Contract expiry Unused contracts Contract leakage Purchasing Spend Comparison Description Enables the purchaser to increase spend under management and to identify deviations in actual versus planned spend. Proactively react on offcontract spend and monitoring of KPIs and alerts with corresponding actions to solve issues. Capabilities Provision of top purchasing and contract related KPIs Access to real-time information and large data for control and analysis of operational procurement data Proactively react on self-defined KPI thresholds Flexible configuration of procurement related content in a modern user interface Drill down and insight-to-action capabilities Prerequisites Help portal 2015 SAP SE. All rights reserved. 44

45 SAP Smart Business Sales order fulfillment overview Technology and Platform Key performance indicators Actions Fact sheets Sales order fulfillment issues Resolve delivery issues Resolve shipping block Resolve incomplete order data Resolve shipping issue Resolve billing block Resolve accounting issue Resolve credit block Resolve invoice issue Resolve unconfirmed quantities Customer Customer billing document Sales quotation Sales order Sales contract Description Provides the internal sales representative a single source of holistic transparency on sales order fulfillment issues on desktop and tablet, driven by exceptions. Capabilities Prioritized list of sales orders with issues in the process stages in order, in delivery and in invoice, sorted by due days Collect relevant specific insights for closed loop insight to action, for example, check availability and confirm ordered quantities, create delivery documents for complete or partial deliveries, and many more Collaboration via SAP Jam and documenting via notes Virtual data model providing a harmonized data access to sales order fulfillment analytical data Prerequisites Help portal 2015 SAP SE. All rights reserved. 45

46 Industry Trends & Wholesale Distribution at SAP Industry Value Map Solution and Technology Innovations Overview Deployment Options Customer Co-Innovation (Be Sure to) Check It Out Summary 2015 SAP SE. All rights reserved. 46

47 Rapid Deployment solutions Meeting specific business needs SAP RAPID DEPLOYMENT SOLUTIONS Service Software Enablement Content Software Quickly address the most urgent business processes Content SAP best practices, templates and tools make solution adoption easier Enablement Guides and educational material speed end user adoption Service Fixed scope and price provides maximum predictability and lowers risk 2015 SAP SE. All rights reserved. 47

48 SAP rapid-deployment solutions: Portfolio Overview Additional information in Service Marketplace Opportunity-to-Cash Procure-to-Pay Supply Chain Planning and Execution Profitability Optimization & Finance SAP HANA Sentiment Intelligence Sap predictive Analytics content SAP Customer Engagement Intelligence SAP HANA Customer Segmentation SAP Business to Business Sales SAP CRM for Sales, Service and Marketing SAP CRM powered by SAP HANA SAP Business collaboration SAP HANA CRM Analytics SAP Business Communications Management SAP CRM Interaction Center SAP Mobile apps and infrastructure SAP Mobile Sales SAP Order Tracking and Exception Management SAP CRM for mobile field service management SAP hybris integration with SAP Business Suite Rapid Data Migration to SAP ERP SAP Master Data Governance SAP Operational Sourcing SAP Integrated contract management in procurement SAP ERP for Trading powered by SAP HANA SAP ERP for trading in China SAP Spend Performance Management SAP Embargo check and sanctioned party list screening SAP Self-Service Procurement SAP Supplier Lifecycle SAP Business Suite Integration with the Ariba Network SAP Business Collaboration SAP Commodity procurement SAP SCM demand planning SAP Supply Network Planning SAP Service Parts Planning SAP Extended Warehouse Management (EWM) SAP Global Batch traceability SAP SNC Supplier Collaboration SAP Global ATP Check SAP Order Tracking and Exception Management SAP Supply Chain Performance Management SAP Transportation Planning SAP Freight Tendering SAP Ocean Carrier Booking SAP Transportation Charge Management for Shippers SAP HANA Net Margin Analysis SAP Landed Cost Analysis SAP ERP finance and controlling SAP Treasury and Risk Management SAP Commodity Risk Management SAP Shared Service Framework for financials SAP Collections and Dispute Management SAP HANA Operational Reporting SAP Financial Close and Disclosure management SAP G/L Financial Planning SAP ERP Finance and Controlling for Subsidiaries SAP HANA Profitability Analysis SAP Value Realization Management SAP Business Intelligence adoption 2015 SAP SE. All rights reserved. 48

49 Industry Trends & Wholesale Distribution at SAP Industry Value Map Solution and Technology Innovations Overview Deployment Options Customer Co-Innovation (Be Sure to) Check It Out Summary 2015 SAP SE. All rights reserved. 49

50 SAP Offers Three Channels for Customer Influence, Each With a Different Focus: Improvement Innovation Vision Today s Solution Planned Solution Future Directions Customer Connection Customer Engagement Initiative Customer Advisory Councils Improvements Next Products and Solutions Strategic Concepts 2015 SAP SE. All rights reserved. 50

51 Industry Trends & Wholesale Distribution at SAP Industry Value Map Solution and Technology Innovations Overview Deployment Options Customer Co-Innovation (Be Sure to) Check It Out Summary 2015 SAP SE. All rights reserved. 51

52 Don t Miss It: Things to See and Do at SAPPHIRE/ASUG Hold for list of presentations, microforums, demo pod, partner booths, etc SAP SE. All rights reserved. 52

53 Industry Trends & Wholesale Distribution at SAP Industry Value Map Solution and Technology Innovations Overview Deployment Options Customer Co-Innovation (Be Sure to) Check It Out Summary 2015 SAP SE. All rights reserved. 53

54 Thank You! Contact information: Karen S. Lynch Vice President, Global Head Wholesale Distribution Industry Business Unit SAP SE. All rights reserved. 54