1 1 Chapter-4: Business Continuity Planning and Disaster Recovery Planning PAPER-6 PART-4 OF 5 CA A.RAFEQ, FCA
2 Learning Objectives 2 To understand the concept of Business Continuity Management To understand the key phases and components of a Business Continuity Plan To understand the key aspects of Business Continuity Plan implementation To learn about Back-up and Disaster Recovery Planning To learn how to audit a Business Continuity Plan
3 Topics Covered 3 PART Types of Plans 4.14 Types of Back-ups 4.15 Alternate Processing Facility Arrangements 4.16 Disaster Recovery Procedural Plan
4 4.13 Types of Plans 4 Emergency Plan Back-up Plan Recovery Plan Test Plan
5 Emergency Plan 5 Emergency plan specifies the actions Management must identify situations Actions to be initiated Security review program
6 Four aspects of the emergency plan 6 Plan must show who is to be notified immediately when the disaster occurs Plan must show actions to be undertaken Any evacuation procedures required must be specified Return procedures
7 Back-up Plan 7 Type of backup Could be complex Difficult to specify Backup plan needs continuous updating Key responsibilities Backup task Hardware and software must be updated
8 Recovery Plan 8 Backup plan is intended to restore operations Recovery plan should identify a recovery committee Indicate Applications Recovery committee must understand their responsibilities Review and practice executing their responsibilities Committee members
9 Test Plan 9 Final component of a disaster recovery plan is a test plan Identify deficiencies Enable a range of disasters Test plans must be invoked Top managers Real disaster
10 4.14 Types of Back-ups 10 Full Backup Mirror back-up Types of Backups Incremental Backup Differential Backup
11 Full Backup 11 Backup captures all files Backup generation contains every file Realistic proposition for backing up a large amount of data
12 Incremental Backup 12 Incremental backup captures files Economical method Saves a lot of backup time and space Incremental backup are very difficult to restore
13 Differential Backup 13 Differential backup stores files that have changed Differential backup is obviously faster Differential backup is a two-step operation Restoring from the last full backup Differential backup probably includes files that were already included
14 Mirror back-up 14 Mirror backup is identical to a full backup. Backup is most frequently used to create an exact copy.
15 Question Briefly explain the various types of system s back-up for the system and data together.(5 Marks) (Nov 2008)
16 Answer 16 Types of system s Back-ups When the back-ups are taken of the system and data together, they are called total system s back-up. System back-up may be Full Backup Differential Backup Incremental Backup Mirror back-up
17 Answer 17 Full Backup: Every backup generation contains every file in the backup set. However, the amount of time and space such a backup takes prevents it from being a realistic proposition for backing up a large amount of data. This is the simplest form of backup with a single restoring session for restoring all backed-up files. Differential Backup: It contains all the files that have changed since the last full backup. This is in contrast to incremental backup generation, which holds all the files that were modified since the last full or incremental backup. It is faster and more economical in using the backup space, as only the files that have changed since the last full backup are saved.
18 Answer 18 Incremental Backup: Only the files that have changed since the last full backup / differential backup / or incremental backup are saved. This is the most economical method, as only the files that changed since the last backup are backed up. This saves a lot of backup time and space. Normally, it is difficult to restore as you have to start with recovering the last full backup, and then recovering from every incremental backup taken since. Mirror back-up: It is identical to a full backup, with the exception that the files are not compressed in zip files and they cannot be protected with a password. A mirror backup is most frequently used to create an exact copy of the backup data.
19 Alternate Processing Facility Arrangements Cold site Warm site Hot site Recipro cal agreem ent
20 Cold site 20 Organisati on can tolerate some downtime Cold site has all the facilities Establish its own coldsite facility
21 Hot site 21 Organisation might need hot site backup A hot site is expensive to maintain Hardware and operations facilities Shared with other organisations
22 Warm site 22 A warm site provides an intermediate level Cold-site facilities in addition Warm site might contain selected peripheral equipment
23 Reciprocal agreement 23 Two or more organisations Backup option is relatively cheap
24 Reciprocal agreement 24 How soon the site will be made available subsequent to a disaster The number of organizations that will be allowed to use the site concurrently in the event of a disaster The priority to be given to concurrent users of the site in the event of a common disaster The period during which the site can be used The conditions under which the site can be used The facilities and services the site provider agrees to make available What controls will be in place and working at the off-site facility
25 Question 25 A company has decided to outsource a third party site for its alternate back-up and recovery process. What are the issues to be considered by the security administrator while drafting the contract? (5 Marks) (May 2010)
26 26 Answer If a third party site is to be used for backup and recovery purposes, security administrators must ensure that a contract is written to cover the following issues How soon the site will be made available subsequent to a disaster The number of organizations that will be allowed to use the site concurrently in the event of a disaster The priority to be given to concurrent users of the site in the event of a common disaster The period during which the site can be used
27 Answer 27 The conditions under which the site can be used The facilities and services the site provider agrees to make available What controls will be in place and working at the off-site facility The above are the main issues that should be covered while drafting a contract. These issues are often poorly specified in reciprocal agreements. Moreover, they can be difficult to enforce under a reciprocal agreement because of the informal nature of the agreement
28 Question 28 Discuss the various backup options considered by a security administrator when arranging alternate processing facility. (4 Marks) (May 2011)
29 Answer 29 Security administrators should consider the following backup options while arranging alternate processing facility: Cold site Hot site Warm site Reciprocal agreement
30 Answer 30 Cold site If an organization can tolerate some down time, cold site backup might be appropriate A cold site has all the facilities needed to install a mainframe system, raised floors, air conditioning, power, communication lines, and so on An organization can establish its own cold site facility or enter into an agreement with another organization to provide a cold site facility
31 Answer 31 Hot site If fast recovery is critical, an organization might need hot site backup All hardware and operations facilities will be available at the host site In some cases, software, data and supplies might also be stored there A hot site is expensive to maintain They are usually shared with other organizations that have hot site needs
32 Answer 32 Warm site It provides an intermediate level of backup It has all cold site facilities in addition with hardware that might be difficult to obtain or install For example, a warm site might contain selected peripheral equipment plus a small mainframe with sufficient power to handle critical applications in the short run
33 Answer 33 Reciprocal agreement Two or more organizations might agree to provide backup facilities to each other in the event of one suffering a disaster This backup option is relatively cheap, but each participant must maintain sufficient capacity to operate another's critical system
34 4.16 Disaster Recovery Procedural Plan 34 Conditions for activating the plans Emergency procedures Fall-back procedures Resumption procedures Maintenance schedule Awareness and education activities Responsibilities of individuals
35 Disaster Recovery Procedural Plan 35 Resumption procedures, which describe the actions to be taken to return to normal business operations A maintenance schedule, which specifies how and when the plan will be tested, and the process for maintaining the plan Awareness and education activities, which are designed to create an understanding of the business continuity, process and ensure that the business continues to be effective The responsibilities of individuals describing who is responsible for executing which component of the plan. Alternatives should be nominated as required
36 Disaster Recovery Procedural Plan 36 Contingency plan document distribution list Detailed description of the purpose and scope of the plan Contingency plan testing and recovery procedure List of vendors doing business with the organization, their contact numbers and address for emergency purposes Checklist for inventory taking and updating the contingency plan on a regular basis List of phone numbers of employees in the event of an emergency
37 Disaster Recovery Procedural Plan 37 Emergency phone list for fire, police, hardware, software, suppliers, customers, back-up location, etc Medical procedure to be followed in case of injury Back-up location contractual agreement, correspondences Insurance papers and claim forms Primary computer centre hardware, software, peripheral equipment and software configuration
38 Disaster Recovery Procedural Plan 38 Location of data and program files, data dictionary, documentation manuals, source and object codes and backup media. Alternate manual procedures to be followed such as preparation of invoices. Names of employees trained for emergency situation, first aid and life saving techniques. Details of airlines, hotels and transport arrangements.
39 Questions What do you understand by the term Disaster? What procedural plan do you suggest for disaster recovery? (10 Marks) (Nov 2008) 4. (A) Explain the various general components of Disaster Recovery Plan (8 Marks) (Nov. 2011)
40 Answer 40 The term disaster can be defined as an incident which jeopardizes business operations and/or human life. It could be due to sabotage (human) or natural. Following is the procedural plans for disaster recovery. Disaster Recovery Procedural Plan: Normally disaster recovery procedural plan is made when the system is normally working. After visualizing the disaster the action to be taken by different people of the organization are to be documented.
41 41 Answer This recovery and planning document may include the following areas The conditions for activating the plans, which describe the process to be followed before each plan, are activated. Emergency procedures, which describe the actions to be taken following an incident which jeopardises business operations and/or human life. This should include arrangements for public relations management and for effective liaison with appropriate public authorities e.g. police, fire, services and local government.
42 42 Answer Fall-back procedures which describe the actions to be taken to move essential business activities or support services to alternate temporary locations, to bring business process back into operation in the required time-scale Resumption procedures, which describe the actions to be taken to return to normal business operations A maintenance schedule, which specifies how and when the plan will be tested, and the process for maintaining the plan
43 43 Answer Awareness and education activities, which are designed to create an understanding of the business continuity, process and ensure that the business continues to be effective The responsibilities of individuals describing who is responsible for executing which component of the plan. Alternatives should be nominated as required Contingency plan document distribution list Detailed description of the purpose and scope of the plan
44 44 Answer Contingency plan testing and recovery procedure. List of vendors doing business with the organization, their contact numbers and address for emergency purposes. Checklist for inventory taking and updating the contingency plan on a regular basis. List of phone numbers of employees in the event of an emergency.
45 Answer 45 Emergency phone list for fire, police, hardware, software, suppliers, customers, back-up location, etc. Medical procedure to be followed in case of injury Back-up location contractual agreement, correspondences Insurance papers and claim forms Primary computer centre hardware, software, peripheral equipment and software configuration
46 46 Answer Location of data and program files, data dictionary, documentation manuals, source and object codes and back-up media Alternate manual procedures to be followed such as preparation of invoices Names of employees trained for emergency situation, first aid and life saving techniques Details of airlines, hotels and transport arrangements
47 Summary 47 PART Types of Plans 4.14 Types of Back-ups 4.15 Alternate Processing Facility Arrangements 4.16 Disaster Recovery Procedural Plan
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