2013 CAREER DEVELOPMENT PROGRAM PROSPECTUS. Centre for Career Development Human Resources Division

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1 2013 CAREER DEVELOPMENT PROGRAM PROSPECTUS Centre for Career Development Human Resources Division

2 It is through the outstanding contributions of our people that we will achieve our aims... To create true excellence requires remarkable people... ANU by 2020 Published December 2012 by the Centre for Career Development. The Centre reserves the right to change the contents of courses and not to offer courses listed in this Prospectus. The Centre will endeavour to ensure that all registered participants are notified of any changes or updates to any of our programs. Please check the Centre's calendar for updated details. hr.anu.edu.au/career/calendar Centre for Career Development, Human Resources Division

3 CONTENTS Introduction Welcome 2 About us 4 Planning your development 6 Program guide Program key 8 Program overview 9 Leading self 10 ANU Orientation 12 Future Leaders Program 14 Early Career Academic Program 16 Early Career Professionals Graduate Program (New for 2013) 18 Personal Effectiveness Program (PEP) (New for 2013) 20 Leading others 22 Supervisor Program 24 Manager Essentials 26 Coaching Essentials (New for 2013) 28 Leading ANU 30 Senior Leader Orientation 32 Academic Heads Program 34 ANU Management Program (New for 2013) 36 ANU Leadership Program (2014) 38 Team programs 40 Assertiveness 42 Change Essentials 42 Customer Service 43 Team Working Styles 43 Team Development 43 Whole of career 44 Mentoring 46 Mindfulness for Living & Working Well 48 Online and Collaborative Learning 50 Alumni & networks 53 Research 55 More information Program Prospectus

4 WELCOME It is my pleasure to present the ANU Career Development Prospectus for 2013 To support the University achieve its objective of continually improving the capability of its staff, this prospectus describes the range of learning and development opportunities provided by the Centre for Career Development and available to all ANU staff. For 2013, we present the programs in alignment with the three broad dimensions of the University s new Leadership Development Strategy Leading Self, Leading Others and Leading ANU. Programs and other development opportunities are designed to support all staff from early career to advanced career through a model of distributed leadership. Programs offered in 2013 include: Orientation for new staff Leadership, management and supervisor development A suite of team development options Online and collaborative learning courses Mindfulness training Mentoring Staff networks and communities of practice We are pleased to offer a new program in ANU Management, an expanded Manager Essentials program, and a new Academic Heads program. Our online learning has been extended to include guidance about the University s Career and Performance Development process, a new Personal Effectiveness Program and a practical course on career planning. In addition to information about development programs, the prospectus offers: guidelines for choosing the right learning and development program for yourself or your staff; information about consulting services and tailored development options for local areas and teams; and information about the Centre s research. The opportunities described in this prospectus are designed to support the performance, wellbeing and engagement of all ANU staff and are central to the University s pursuit of excellence in research, teaching and public policy. We look forward to welcoming you to one of our programs in Carole Brown Manager Centre for Career Development 2 Centre for Career Development, Human Resources Division

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6 ABOUT US The Centre for Career Development designs and delivers career development programs and resources informed by world-class research and practice. The Centre works with academic and professional staff to achieve success in their careers; conducts research into the impact of career and leadership development; and consults with external agencies on career and workforce development. Centre objectives The Centre for Career Development aims to lead contemporary practice in career and leadership development by: Providing targeted and high-quality professional development to support all ANU staff through their career lifespan Establishing and extending an evidence base relating to work engagement, performance and wellbeing Enabling the University to achieve a critical mass of skilled leaders and managers who can coach and enhance the development of our talent at all levels Extending external links in research and program consultancy to inform better practice at ANU and make a significant contribution to the University s external reputation in the field Being a national policy resource in career and workforce development Establishing the University s reputation of being a well led university with a commitment to career development Contributing to improving professional standards of practice in the career industry. Consultancy services The team at the Centre for Career Development provides tailored solutions and advice to ANU Colleges and Divisions as well as fee-for-service facilitation and consulting services to external clients. Services offered by the Centre include: tailored versions of scheduled programs and workshops design and delivery of specific learning programs facilitation of team planning coaching for individuals and groups development of online learning modules Consulting and facilitation services are provided on an as-required basis. This can be for a short assignment or continue over a number of months, depending on the complexity, time frame and your internal organisational capacity. Many programs offered by the Centre are available free-ofcharge to all ANU staff, though charges do apply to a small number of courses that incur a large materials cost. Our people The team at the Centre for Career Development have a breadth of experience in leadership, mentoring, team performance, career development, online learning and coaching. Visit our staff page to find out more about our consultants: hr.anu.edu.au/career-development-staff To learn more about any of the initiatives outlined in this prospectus details, dates, costs, registration and participation requirements, please contact: Centre for Career Development T E W hr.anu.edu.au/career 4 Centre for Career Development, Human Resources Division

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8 PLANNING YOUR DEVELOPMENT This short guide is designed to assist academic and professional staff, in all stages of career, to identify the kinds of development that are most appropriate and beneficial. The following steps provide a way of reflecting and asking questions that will help you and your supervisor identify career development options. Your current role Starting with your job description and statement of expectations, reflect on the following questions. In performing your current role What skills might you develop further? These may be specialist skills in your area of expertise, or more general workplace skills. What knowledge might you need to acquire for your current role? What are the professional relationships that are critical for your continued success? What further connections might you need to make local, national, international? Have you considered having or being a mentor? Your next role Reflecting on the next steps you might like to take in your career What development might support you to head in this direction? What knowledge, skills and experiences are needed? If you re not sure about this, identify where you can find this information or someone who can advise you well. Are there particular specialist skills, knowledge or qualifications you might need to acquire? Are you wanting to move into a managerial/leadership role? Are you interested in applying for academic promotion? Career change & transition Most of us will make several career changes during our working life and of course, many of us will seek different working arrangements to manage our various transitions. What s the career change you re thinking about? Have you investigated and researched your options? In addition to your supervisor or manager, who else might you speak to about your career change? (consider connecting with experts in the field, or others doing the kind of work you are interested in, a mentor or other colleagues) If you're in a transition phase (parental leave, secondment, reduced duties, retirement, etc.) consult ANU policies or local HR staff to identify your options. 6 Centre for Career Development, Human Resources Division

9 Choose learning & development Once you've reflected upon your immediate and longer term development needs, select an appropriate program or activity. Read the course title, and full content - is this what you need to know and learn and want to achieve? Can you attend the entire course? What opportunities are there to meet with others in your field and form networks? Have you identified ways to integrate or apply the new skills or knowledge you will acquire? Getting support for development Before committing to development, it is important to discuss opportunities with your manager or supervisor to ensure you choose the appropriate options. Has your supervisor endorsed your career development and agreed to support this through your statement of expectations? Have you considered other development options that may complement or be more relevant than the course/s you are considering? peer, topical or career mentoring on-the-job training coaching work shadowing role extension (additional higher level tasks) project work job rotation or temporary transfer (short-term contracts) committee membership scholarships and awards courses run by external providers Other options ANU offers a range of support to assist staff with their development including: ANU Undergraduate Staff Scholarship Program ANU Postgraduate Staff Development Scholarship Program Professional Staff Development Fund Carer's Career Development Assistance Fund Career Development Leave Program Outside Studies Program Study Leave for Professional Staff Conference Leave Various ANU providers are listed on the staff development portal at: hr.anu.edu.au/career/staffdevelopment-portal 2013 Program Prospectus 7

10 PROGRAM KEY The icons below indicate who the programs are suitable for, how the program will be delivered, how to access the programs and whether costs apply. Most programs offered by the Centre can be accessed by registering through HORUS unless otherwise indicated. Program target or suitability ALL As Ps All staff Development suitable for all staff (both academic and professional). Academic staff Development suitable for academic staff only. Professional staff Development suitable for professional staff only. Program delivery & networks Face-to-face Group workshops that require registration, application or booking. Online learning Stand-alone modules or blended with face-to-face programs. ANU networks Participate in ANU networks: peer mentoring, alumni groups, communities of practice and ANUlinks. Program access & fees $ Application required Programs requiring an application and endorsement from Managers, Deans or Directors. Booking required Programs where bookings are required by contacting the Centre. Fee applies Programs incurring a cost (materials and/or program design and delivery). 8 Centre for Career Development, Human Resources Division

11 L E A D PROGRAM OVERVIEW L E A D I N G S E L F EARLY CAREER ANU Orientation Future Leaders Program Early Career Academic Program Early Career Professionals Graduate Program Personal Effectiveness Program I N G MID CAREER O T H E R S Supervisor Program Manager Essentials Coaching Essentials ADVANCED CAREER Senior Leader Orientation Academic Heads Program ANU Management Program ANU Leadership Program L E A D I N G A N U 2013 Program Prospectus 9

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13 Leading self A leader of self exercises personal effectiveness through applying energy and effort to achieve results 2013 Program Prospectus 11

14 LEADING SELF ANU ORIENTATION PROGRAM Step 1 Prerequisites: Login to the Pulse online learning system and complete the online Orientation modules. It is also highly recommended you complete your local area Induction program before registering for the face-to-face session. Step 2 Attend the two-hour session and access additional resources available on the HR New Staff website. hr.anu.edu.au/info-for/new-staff Step 3 If you are on probation, then complete compulsory online modules in Pulse: Code of Conduct Comcare Workplace Health & Safety Harassment, Discrimination & Bullying Indigenous Cultural Awareness Overview This session formally welcomes new staff to the University, gives a brief outline of ANU strategic directions, values and goals, as well as an overview of resources available. This face-to-face session will be run approximately once a month to support new staff members to settle into their role as a member of the ANU community. Suitable for All new ANU staff and recommended as part of an integrated orientation program. Components Local area onboarding and induction Before commencing a new role at ANU, the onboarding process will already have started. It s important to find out as much as possible from local area contacts as this process will vary for each role. Explore the ANU web. Ask questions about what can be done to get set up prior to arrival. On commencement, participate in your local area induction. This may involve local administrators, experts, colleagues and work contacts. Importantly, have an early discussion about your role with your supervisor. ANU Orientation (online modules) Welcome to ANU Getting Started at ANU New Staff Welcome (face-to-face session) In this two-hour session, there will be: A formal welcome to the University by a member of the ANU Executive or senior leadership group. An overview of information and support available to new staff, with an opportunity to ask questions regarding where and how to find such resources. Networking over morning or afternoon tea, before being taken on a guided bus tour of the campus. Benefits to you Participants will: Have the opportunity to hear from ANU decision-makers about the University s priorities and strategic direction. Learn about the complexities of ANU and get useful information and tips while navigating a new working environment. Meet other new staff members, from different areas and in different roles. How to access the program Registration is required. Interested staff should register through HORUS to secure a place for the face-to face session and bus tour. 12 Centre for Career Development, Human Resources Division

15 LEADING SELF ALL Dates Sessions First week of each month from February until November Times Morning sessions 9.30am 12pm Afternoon sessions pm Related programs Senior Leader Orientation Mentoring at ANU Online Orientation for Staff modules (ANU Pulse) Program details and HORUS registration: hr.anu.edu.au/career/calendar/orientation 2013 Program Prospectus 13

16 LEADING SELF FUTURE LEADERS PROGRAM Step 1 Download and read the program application form and consider whether you meet the criteria and whether your supervisor/work area supports your participation in the program. Prepare and submit your endorsed application. Applications open: July Step 2 Successful applicants will be invited to a pre-program meeting with their supervisor and the program convenor. Participants take part in workshops throughout September and October as well as individual career coaching. Step 3 Join the ANUlinks group hr.anu.edu.au/career/anu-links Overview The ANU Future Leaders Program aims to develop and retain outstanding and high potential professional staff who seek to develop their careers as future leaders at ANU. Suitable for Professional staff at Levels 5-8. Components Pre and post-program interviews and survey Participants and their supervisors will be interviewed prior to the commencement of the program. Participants will take part in a formal program evaluation including a post-program survey. Intensive development workshops During these workshops, participants will learn to work and collaborate in new ways, whilst developing their leadership capabilities and will also engage in dialogue about the University s key strategic challenges. Leadership challenge Participants will be asked to identify a leadership challenge in their workplace, which will form the basis of the group activities during the program. This is an important link for participants to apply their program learning to relevant workplace challenges as future leaders. Skills workshops Two facilitated workshops for participants to develop their practical skills to support their leadership development. The workshops will be tailored to participant needs and preferences and may include topics such as presentation skills, business writing, challenging conversations, influencing and negotiating. Career coaching Each participant will be provided with three sessions of one-to-one career coaching as part of the program. Experienced career coaches will work with individuals to build on the learning from the program. Additional opportunities Participants will be invited to various events for program alumni. Benefits to you Participants will: Develop their leadership knowledge and skills using adaptive leadership theory and practice. Gain a greater understanding of the University including the strategic directions, priorities, operations and decision-making. 14 Centre for Career Development, Human Resources Division

17 LEADING SELF Improve their communication skills listening, influencing and problemsolving as well as presentation skills and professional networking. Work with colleagues applying their new learning, to address their own workplace leadership challenge. Develop coaching skills enabling them to help others in new ways. Understand their own career values, strengths and skills, and how they might grow and apply these further. Learn the practice of mindfulness and how it can help them. How to access the program This program requires an application with your Dean or Director's endorsement. Interested staff should download the application form from the program website. Research Participants in this program will become part of an ANU research initiative. This research is designed to evaluate the impacts of our programs and will measure changes in how people think and feel about themselves and their work and changes to work engagement and performance. Ps Dates & times This program runs once per calendar year and includes: Program Launch 4 September pm Intensive Workshops 5, 6, 9, 10 and 11 September 9.30am 4.30pm Individual Coaching Three hours per participant. Skills Workshop 10 and 17 October 9.30am 12.30pm Program Evaluation 24 October 3 5pm Related programs Manager Essentials Mentoring at ANU Mindfulness Career Essentials (ANU Pulse) Program details and application form: hr.anu.edu.au/career/calendar/future-leaders 2013 Program Prospectus 15

18 LEADING SELF EARLY CAREER ACADEMIC PROGRAM Step 1 Download and read the program application form and consider whether you meet the criteria and whether your supervisor/work area supports your participation in the program. Prepare and submit your endorsed application. Applications open: February Step 2 Successful applicants will be invited to a pre-program meeting with their supervisor and the program convenor. Participants take part in workshops in April and May as well as individual career coaching. Step 3 Connect to the NECTAR initiative for early career academics. https://nectar.anu.edu.au Overview The Early Career Academic Program aims to develop and retain outstanding and high potential academic staff who are in the early stages of their academic career, and are likely to add significant value to the success of ANU throughout the course of their career. The program focuses on academic career development through a series of workshops, coaching and mentoring. Suitable for Academic staff who are in the first one to five years of their academic career. Applicants must have endorsement from their College and be able to commit to attend all of the program workshops. Components Group Workshops The program commences with a three-day intensive, followed by two full-day workshops in the following week, with a focus on personal and career development. Sessions will be run by skilled facilitators with contributions from various ANU staff as appropriate. Specific content is tailored to the needs of the group. Career Coaching Each participant will be provided with one-to-one career coaching throughout the program. Experienced career coaches will work with individuals to help them develop approaches to their career. Coaching will focus on developing practical strategies that help participants to build sustainable career management skills. Mentoring This program recognises the important role that mentoring plays in career satisfaction and progression. A mentoring relationship will be facilitated for each participant with a senior ANU staff member as requested. Benefits to you Participants will: Gain a greater understanding of the University including the strategic directions, priorities, operations and decision making. Understand their communication style and enhance their communication skills in particular to influence, problem-solve and collaborate effectively. Work with colleagues applying their new learning, to address their own academic career challenge. 16 Centre for Career Development, Human Resources Division

19 LEADING SELF Develop coaching skills enabling them to work with and help others in new ways. Understand their own career values, strengths and skills, and how they might grow and apply these further to support their career aspirations. Learn the practice of mindfulness and how it can help them. How to access the program This program requires an application with your Dean or Director's endorsement. Interested staff should download the application form from the program website. Research Participants in this program will become part of an ANU research initiative. This research is designed to evaluate the impacts of our programs and will measure changes in how people think and feel about themselves and their work, and changes to work engagement and performance. As Dates & times This program runs once per calendar year and includes: Program Launch 16 April pm Intensive Workshops 17, 18, 19 April and 2, 3 May 10 and 17 May 9.30am 4.30pm Individual Coaching Four hours per participant. Program Evaluation 17 May pm Related programs Future Research Leaders Program (ANU Research Office) ANU Management Program Mentoring at ANU Mindfulness Career Essentials (ANU Pulse) Program details and application form: hr.anu.edu.au/career/calendar/early-career-academic 2013 Program Prospectus 17

20 LEADING SELF Early career professionals Graduate PROGRAM Step 1 Download and read the program application form and consider whether you meet the criteria and whether your supervisor/work area supports your participation in the program. Prepare and submit your endorsed application. Applications open: February 2013 Step 2 Successful applicants will be invited to a pre-program meeting with their supervisor and the program coordinator. Step 3 Join the ANUlinks group hr.anu.edu.au/career/anu-links Overview The Early Career Professionals Graduate Program seeks to support Colleges and Divisions in providing key professional development for staff seeking to advance their professional careers in tertiary administration. Participants will be graduates who are preparing for future roles such as school managers, executive officers, project officers, specialist human resources, finance and/or research managers across the University. Suitable for Professional staff at levels 4-6 who have completed an undergraduate degree (since 2010), with at least a credit average and have a strong interest in a career as a professional staff member in tertiary administration. Professional staff working towards completion of an undergraduate degree or believe they should be considered for this program, are encouraged to contact the program coordinator to discuss this further. Components Group leadership challenge Participants will be asked to identify a leadership challenge in their workplace, which will be explored through the lens of various workshops and group activities during the program. This is an important link for participants to apply their personal and program learning to relevant workplace challenges as individuals beginning a professional career in a tertiary institution. Skills workshops Participants will engage in facilitated workshops to develop their practical skills in support of their personal and professional development. Workshops will be tailored to participant needs and preferences and may include topics such as introduction to supervision, communication and presentation skills, mindfulness, understanding self, change management and networking at ANU. Career coaching Each participant will be provided with three sessions of one-to-one career coaching as part of the program. Mentoring This program recognises the important role that mentoring plays in career satisfaction and progression. As part of the program, participants will engage in an online, peer-mentoring engagement on the University s online mentoring system in order to facilitate conversation and ongoing learning between workshops. Participants will also be supported in seeking and engaging with personal mentors as needed. Additional opportunities Participants will be invited to various events for program alumni and will also be invited to join ANUlinks, a dedicated staff network looking to provide leadership and strengthen the communication and innovation channels for professional staff at ANU. 18 Centre for Career Development, Human Resources Division

21 LEADING SELF Benefits to you Participants will have the opportunity to: Develop personal and professional skills and competencies necessary for a career in tertiary administration. Gain a greater understanding of administrative functions at the University and the myriad of career opportunities available to professional staff at ANU. Interact with peers and leaders from across the University to gain insight into the strategic directions, priorities, operations and decision making processes across ANU. Understand own career values, strengths and work style preferences and how to grow and apply these further. Work with colleagues applying new learning, to address workplace challenges and build a network whilst navigating a career as a professional member of staff at the University. As individuals and as a cohort, help meet critical workforce needs in research management, policy development, general management and tertiary administration at ANU. How to access the program Applications are required. Interested staff should download the application form from the program website. Ps Dates Skills Workshops This program runs once a year and will consist of several workshops between March and December Details will be provided to successful participants prior to program commencement. Individual Coaching Three hours per participant Related programs Mentoring at ANU Mindfulness Online Modules (ANU Pulse) Program details and application form: hr.anu.edu.au/career/calendar/early-career-professionals 2013 Program Prospectus 19

22 LEADING SELF PERSONAL EFFECTIVENESS PROGRAM Step 1 Join the PEP Peer Mentoring group through the ANU Mentoring system. hr.anu.edu.au/career/mentoring Step 2 Login to the Pulse online learning system and complete the core modules. Step 3 Then select from the list of professional development options. Step 4 On completion of 10 components a PEP certificate will be awarded. Overview The Personal Effectiveness Program (PEP) is one pathway for development at ANU. Participants can select the programs and activities that meet their needs and interests, and they can access and combine from existing online programs and face-to-face programs. This program has no time limit and it is estimated that the completion of 10 online modules will take hours, depending on module selection. Suitable for All staff. Components Core modules (ANU Pulse) 1. Code of Conduct 2. Harassment, Discrimination and Bullying 3. Indigenous Cultural Awareness 4. Comcare Work, Health and Safety 5. Career and Performance Development Process - The process - Career conversations 6. ANU Orientation for Staff (for new starters) Professional development modules (ANU Pulse and Faceto-Face) Communications skills Creative Problem Solving Effective Communication Internet as a Working Tool Negotiation Procurement 101: Purchasing at ANU Maintaining a Positive Workplace Environment Quality Customer Service Workplace Communications Coaching Essentials (face-to-face for managers) see page 28 IT skills Microsoft Office (various) Adobe Suite (Illustrator, Photoshop) Other IT (Frontpage, Project, Type IT) Career and wellbeing programs Career Essentials Career consultation (face to face) Contact the Centre for an appointment. Mentoring at ANU (face-to-face) see page 46 Mindfulness for Living and Working Well (face-to-face) see page Centre for Career Development, Human Resources Division

23 LEADING SELF Benefits to you This program is supported by career practitioners through the online mentoring system and participants can also request a face-to-face career consultation. PEP Certificate It is recommended that core modules are completed first, then select from the professional development modules and programs. Participants are eligible to receive a PEP Certificate on completion of at least ten components. To obtain this, to the Centre for Career Development at: with your uni ID number and the list of components you have completed. How to access the program As with any professional development, participants should discuss their proposed learning with their supervisor and seek their endorsement. An appropriate time to have this discussion is during career and performance conversations, which are part of the Career and Performance Development Process. Discussion should include an estimation of the time required to participate in, and complete, online and face-to-face programs. (Each Pulse module provides guidance on the time expected to complete.) Dates ALL Online learning programs These can be accessed any time. Face-to-face programs Available as identified in this Prospectus. Related programs PEP Peer Mentoring Group Program details: hr.anu.edu.au/career/calendar/personal-effectiveness 2013 Program Prospectus 21

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25 Leading others A leader of others communicates with influence, and motivates and empowers others to contribute to the success of the University 2013 Program Prospectus 23

26 LEADING OTHERS SUPERVISOR PROGRAM Step 1 As part of a career conversation with your manager, discuss whether this three-day training program is your next step. Step 2 Enrol, and attend the three-day face-to-face program. Overview This three-day program is delivered by the Australian Institute of Management and provides an introduction to the foundations of supervision and management in a university context. The program offers participants an opportunity to share the knowledge and experiences of other ANU supervisors who are facing similar issues and challenges. Suitable for All staff who are currently in a supervisory role or will be in the near future. Components Role of the supervisor Leadership styles Managing change Communication Performance management Managing work Problem solving Benefits to you Participants will: Analyse personal values and styles and reflect on how these affect others. Learn to differentiate between leadership and management. Understand different motivation theories. Identify strategies to improve time management skills. Increase understanding of the importance of managing change in the workplace. Increase knowledge of how to improve productivity and effectiveness, both individually and in a team context. Program fee The cost is $950 per participant. Please note that this is a cost-recovery program, which will only run on scheduled dates if there are sufficient numbers of registered participants. Cancellation fee At least 14 working days notice of program cancellation or deferral must be provided in writing in order to avoid being charged the full registration fee. 24 Centre for Career Development, Human Resources Division

27 LEADING OTHERS How to access the program Registration is required. Interested staff should register through HORUS to secure a place. ALL $ Dates Program 1: 10, 11 and 12 July Program 2: 9, 10 and 11 October Times 9am 5pm (workshop days) Related programs Manager Essentials Mentoring at ANU Mindfulness Online Modules (ANU Pulse) Program details and HORUS registration: hr.anu.edu.au/career/calendar/supervisor 2013 Program Prospectus 25

28 LEADING OTHERS manager essentials Step 1 Choose any or all of workshops 1-6 and register for each on HORUS. Step 2 Choose any or all of extension workshops 7-9 and register for each on HORUS. Overview This program is designed to provide ANU managers with access to useful and relevant information and skills to keep them up-to-date and confident in their role. Participants will share their experience and knowledge with each other, to complement the formal program content. The program is delivered in two stages, workshops 1-6, and extension workshops 7-9. Each workshop is stand-alone and require separate registration. Suitable for All managers. Components Recommended preliminary modules (ANU Pulse): Code of Conduct Harassment, Discrimination and Bullying Indigenous Cultural Awareness Comcare Workplace Health and Safety (for managers) Career and Performance Development Process First six workshops: 1. Leading from the middle 2. Managing performance and motivation (your own and others) 3. Coaching essentials 4. Managing resources and budgets 5. Managing projects 6. Change essentials Additional three extension workshops: 7. Mindfulness for managers 8. Three essentials: - risk management - good decision making - you and work health 9. Up front and in control (presentation skills) (full-day) Benefits to you Participants will: Become more adept at managing changing environments, priorities, situations, projects, resources and demands. Have the opportunity to examine personal management style and capability. Be exposed to a range of approaches to management. Develop understanding of where their current role fits in a broader career context. Advance communication skills. Improve ability both to manage upwards as well as to lead and supervise others. Be more equipped to identify and solve problems using insight and creativity, and making decisions which best fit University strategic objectives. How to access the program Registration is required. Interested managers should register through HORUS to secure a place. 26 Centre for Career Development, Human Resources Division

29 LEADING OTHERS ALL Dates Workshop 1: 7 March 5 June Workshop 2: 11 April 3 July Workshop 3: 24 May* 30 August* Workshop 4: 20 June 4 September Workshop 5: 3 July 9 October Workshop 6: 1 August 13 November Extension workshops Workshop 7: 21 March 12 September Workshop 8: 23 April * 23 October* Workshop 9: 14 May** 19 November** Times Morning sessions 9.30am 1pm 9am 1pm (Workshops 3 and 8 only)* Full-day 9.30am 4.30pm (Workshop 9 only)** Related programs Online modules (ANU Pulse) Manager Essentials Peer Mentoring Group (ANU Mentoring) Program details and HORUS registration: hr.anu.edu.au/career/calendar/manager-essentials 2013 Program Prospectus 27

30 LEADING OTHERS COACHING essentials Step 1 Essential pre-requisite: Login to the Pulse online learning system and complete the Career and Performance Development Process modules. Step 2 Register through HORUS to attend a half-day workshop of your choice. Overview This half-day workshop provides coaching skill development that assists to: Clarify what individuals and teams want to achieve in their professional lives. Improve team effectiveness and wellbeing. Enhance career and performance conversations. It combines the key principles and tools of coaching with hands-on practice in an engaging and interactive format. This is designed specifically for ANU managers and supervisors interested in enhancing their capacity to develop others through effective coaching conversations. Suitable for All staff who have supervisory responsibilities or who lead or manage others. The material is as suitable for senior leaders as it is for individuals assuming a leadership role for the first time. Components Coaching Essentials covers the following topics: Characteristics of coaching conversations. When to coach and why. How to use coaching to achieve organisational outcomes. How to plan for and structure a coaching discussion. Practical coaching techniques. Benefits to you Participants will: Develop techniques and approaches for being coach-like in practice. Advance communication capability. Improve effectiveness as a supervisor and leader. Improve team results. How to access the program Registration is required. Interested supervisors and managers should register through HORUS to secure a place. 28 Centre for Career Development, Human Resources Division

31 LEADING OTHERS ALL Dates & times Workshop 1: 23 May, 1 5pm Workshop 2: 13 June, 1 5pm Workshop 3: 14 June, 9am 1pm Workshop 4: 24 June, 9am 1pm Workshop 5: 29 August, 1 5pm Workshop 6: 16 September, 1 5pm Workshop 7: 17 September, 9am 1pm Workshop 8: 27 September, 1 5pm Related programs ANU Management Program Academic Heads Program Manager Essentials Supervisor Program Manager Essentials Peer Mentoring Group (ANU Mentoring) Program details and HORUS registration: hr.anu.edu.au/career/calendar/coaching-essentials 2013 Program Prospectus 29

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33 Leading ANU A leader of leaders has the vision and courage to lead change and innovation to advance the University 2013 Program Prospectus 31

34 LEADING ANU SENIOR LEADER ORIENTATION Step 1 New senior staff at ANU will be invited to participate in this program. Step 2 Following the introductory meeting, and depending on the role and responsibilities of the new senior staff member, other individual and group meetings can be set up. These may include liaison with other areas of the University and networking opportunities with senior colleagues. Step 3 Additional support can include coaching and mentoring. Any such requests would be discussed and set up in cooperation with the new senior staff member. Overview This program assists newly appointed senior leaders at ANU to quickly develop an understanding of key strategic issues in their leadership role. The timing and duration can vary, but would normally be completed within the first three to six months of arrival at ANU. Suitable for This program is suitable for new senior leaders at ANU. It complements other components of the University s onboarding, induction and orientation programs. Components The format of this program is flexible and adapted to the needs of the individual, set in the context of their specific leadership role at the University. Involvement in the program can range from a single meeting with the coordinator, providing an overview of information, resources and support available; to small group meetings with key members of the Executive. Advice on additional contacts and resources can also be provided. Benefits to you New senior leaders at ANU will: Have an early opportunity to meet senior executive members within the University in order to quickly gain an understanding of the strategic aspects of their role. Meet other relatively new senior colleagues, which will help them settle into their role and build the strategic networks they need in order to make a valuable contribution to their area and to the organisation. How to access the program The program coordinator will meet with the new senior staff member within the first few weeks of taking up their new role. It is also strongly recommended that some of the components of the ANU Orientation program, such as the online modules in Pulse and local area induction are completed prior to this meeting. 32 Centre for Career Development, Human Resources Division

35 LEADING ANU ALL Dates Dates and times vary and meetings will be negotiated individually. Related programs ANU Orientation Program Online Orientation for Staff modules (ANU Pulse) Mentoring at ANU Program details: hr.anu.edu.au/career/calendar/senior-leader-orientation 2013 Program Prospectus 33

36 LEADING ANU ACADEMIC HEADS PROGRAM Step 1 All academic heads at ANU are invited to participate in this program. Step 2 Review the program components and select those that best meet your needs. Step 3 Contact the Centre or Program coordinator to find out more about the program components: Overview The Academic Heads Program provides an opportunity for those directing and leading academic units and areas to participate in a program of customised activities designed to achieve three broad outcomes: 1. Build collegiality and influence through networks Create forums where common issues and solutions can be discussed with colleagues, ANU leaders and subject matter experts. 2. Build capabilities to work more effectively as an academic head For example, in building teams, communicating to influence, managing change, and academic leadership. 3. Influence systems, processes and practices locally and across ANU To support the achievement of strategic goals. Suitable for Deputy Deans, Associate Deans, Heads of School and other Heads of Academic Units. Other career academics interested in this program should contact the Centre at: Components Academic heads (Deputy Deans, Associate Deans, Heads of School and other Heads of Academic Units) are invited to participate in one or more of the following program components: Lunchtime forums and network Lunchtime forums are designed to fit the preference and interests of the group. Formats include presentations, case studies, practical strategies and scenarios and may involve the Vice Chancellor, and/or other ANU leaders and content experts, depending on the topic. The aim of working with peers in this manner is to build stronger networks and communities of practice. Executive coaching Academic heads are invited to work with a coach to develop leadership and management capabilities, practice approaches to effective communication and achieving results through people, and plan their careers. Coaching sessions will be scheduled as required. Capability workshops Workshops will be offered on particular capabilities relevant to the work of academic heads. Annual academic heads conference A two-day academic heads conference will be held towards the end of Centre for Career Development, Human Resources Division

37 LEADING ANU Benefits to you Participants will gain: A wider repertoire of strategies and methods for handling the challenges of an academic leadership role. A greater understanding of, and a wider range of perspectives on, critical issues relating to the work of academic leadership. A network of colleagues in similar roles who provide ongoing support, ideas and information and collaborate in developing proposals to address shared concerns. Better understanding of ANU governance and leadership. How to access the program Academic heads will be invited to events as they are scheduled. As Dates & times Lunchtime forums Scheduled monthly from March to November pm Executive coaching Scheduled as required. Workshops Details and annual conference dates to be advised. Check the program website for more information. Related programs ANU Management Program Mentoring at ANU Coaching Essentials Manager Essentials Program details: hr.anu.edu.au/career/calendar/academic-heads 2013 Program Prospectus 35

38 LEADING ANU ANU MANAGEMENT PROGRAM Step 1 Download and read the program application form. Consider whether you meet the criteria and whether your supervisor/work area supports your participation in the program. Prepare and submit your endorsed application. Applications open: February Step 2 Selected applicants will be invited to a pre-program meeting with their supervisor and the program convenor. Participants take part in workshops throughout May, June and August as well as individual career coaching. Overview What happens when leadership meets management? Does the next step in your academic or professional career include a senior management component? What needs to change for you to be more successful in your career? The ANU Management Program has been developed to assist academic and professional leaders to thrive in challenging leadership and management roles. The program actively engages participants on several levels in the classroom, in small groups, in coaching, and in individual reflection to achieve significant personal change and development in their approach to management and leadership. The ANU Management Program spans three key dimensions of leadership and management and provides participants with an opportunity for self-reflection and to develop new skills and enhance practice. Suitable for Academic and Professional staff already in advanced management roles, heads of academic units, and future Heads of School: Academic staff, Level C and above, and future Heads of School Professional staff, Senior Manager level and above Components A series of three workshops provide the frame for this program. 1. Leading self - participants are encouraged to develop a better understanding of themselves as leaders and managers, to try out new approaches and tools and to explore ways to enhance and strengthen relationships with their teams, colleagues and stakeholders. (three days). 2. Leading others - perspectives, practices and tools to manage the competing priorities of organisational units in an increasingly complex and changing work environment and higher education sector. (two days). 3. Leading ANU - through creating connections and cross institutional and external collaborations, developing and leading innovative practice and enhancing the performance of ANU. (two days). Small group sessions will be facilitated in between workshops, in which participants leadership challenges will be discussed and advanced. One-on-one executive coaching will be provided for each participant, taking the form most suited to the individual. With the coach, participants will explore strategies to develop leadership and management capabilities, and practice approaches to effective communication and achieving results through people in an academic environment. 36 Centre for Career Development, Human Resources Division

39 LEADING ANU Benefits to you Participants will gain: A wider repertoire of strategies and methods for handling the leadership challenges of advanced managers. Improved ability to be flexible, mindful and agile in relationships and at key decision points. Greater success at empowering others to achieve goals. Enhanced capability in leading and managing change and innovation. A network of colleagues across the University. How to access the program This program requires an application with your Dean or Director's endorsement. Interested staff should download the application form from the program website. Up to 15 academic and 15 professional staff will be selected for the 2013 program. This program will run on alternate years to the ANU Leadership Program. Research Participants in this program will become part of an ANU research initiative. This research is designed to evaluate the impacts of our programs and will measure changes in how people think and feel about themselves and their work and changes to work engagement and performance. E=ml 2 x c e l l e n c e a n a g e m e n t e a d e r s h i p Dates This program runs once per calendar year and includes: Workshops 14, 15 and 16 May 26 and 27 June 14 and 15 August Individual Coaching Three hours per participant. Times ALL 9am 5pm (workshop days) Related programs ANU Leadership Program Academic Heads Program Coaching Essentials Manager Essentials Senior Leader Orientation Mentoring at ANU Program details and application form: hr.anu.edu.au/career/calendar/management 2013 Program Prospectus 37

40 LEADING ANU anu LEADERSHIP PROGRAM (2014) Step 1 Download and read the program application form and consider whether you meet the criteria and whether your supervisor/work area supports your participation in the program. Prepare and submit your endorsed application. Applications open: Step 2 Selected applicants will be invited to a pre-program meeting with their supervisor and the program convenor. Overview In exercising leadership, people not only respond, adapt to and change organisational circumstances, but are also required to change themselves. The ANU Leadership Program actively engages participants on several levels in the classroom, in small groups, and in individual reflection to achieve significant personal change and development in their approach to leadership. The program is designed for staff currently in leadership positions who seek to further their leadership skills and experience at ANU and to contribute strongly to the future of the University. Suitable for Professional staff SM 2 and above. Academic staff Heads of Academic Units, Heads of Schools and Associate Deans. Components The program consists of a workshop series focussing on: Leading and facilitating change and innovation Strategic leadership in the higher education sector Self-leadership Challenges of leadership at ANU Leadership challenges In advance of the program, participants will be asked to submit a Leadership Challenge, which will outline a significant leadership problem, issue or aspiration relevant to their work and to ANU. Individual coaching An executive coach will be provided to each participant for up to six individual sessions during and after the program. Application groups Groups will be formed through the program to work with peers on issues presented in the Leadership Challenge. Mentoring Participants will be connected to a mentor through the ANU Mentoring Program. Benefits to you Participants of the program will become better equipped at leading others toward achieving the University s strategic objectives by: Influencing the decisions, actions and perceptions of others. Empowering people to achieve goals by delegating sufficient responsibility, authority and accountability. Developing and implementing effective change management strategies, including, building preparedness to change, identifying and overcoming resistance to change, assessing the impact of change, and managing the associated risks. 38 Centre for Career Development, Human Resources Division

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