Cloud Computing - Past, Present and Future

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1 Cloud computing and beyond: What global IT trends mean for business Kirstin Gillon, AGIG seminar, Frankfurt, 16 May 2013

2 IT Faculty Broadband Cyber Policy Thought leadership Trust IT Value Roadshows Other ICAEW Other Member service IT Security Cloud

3 Making Information Systems Work

4

5 Security and trust

6 What is Cloud? Outsourcing ASP SaaS On-Demand

7 What s in the cloud? Application Platform Infrastructure

8 Who s sharing the cloud? Private Community Public

9 Cloud may be cheaper but not necessarily On premises Cloud Big up-front licence costs More uniform rental costs Small ongoing costs

10 Buying IT as a service Investment profile Capex replaced by Opex Scalability Easier to cope with peaks Flexibility Licensing arrangements Speed No large implementations Frees up space Uses less electricity

11

12 Cloud issues Lock-in Security and compliance Availability Customisation

13 Managing issues Security Appropriate security technologies Supplier controls Use of independent assurance Availability Don t use cloud for businesscritical systems Back-up data to another supplier Lock in Adopt open standards where possible Research long-term prospects of supplier Customisation Be clear about business needs cloud may not be the right option

14 Mobile computing is now THE most important indeed, I would suggest THE most disruptive - technological change in tech s history. Richard Holway Sept 2012

15 Source: World Bank, 2012

16 Bring Your Own Device ( BYOD ) Reduce IT support and management costs Employees buy own devices Improve productivity and user engagement Increase innovation in the IT department Take advantage of new trends in mobile apps

17 Or Bring Your Own Disaster? Risk of data breaches when devices are lost or hacked Risk of employees taking confidential data when they leave Loss of control over device and security settings

18 Managing the risks - Implement a written policy on BYOD - Design systems so data is accessed but not stored on devices - Have an approved list of devices - Take advantage of security features on device - Develop clear policies and procedures for when employees leave e.g. erase data

19 Social Media Share content Listen to consumers - ask questions and get feedback Make contacts and stay in touch Provide customer support Encourage action Maintain credibility with customers

20 How do you use social media? - Do you use it for work? If so, which platforms do you use and for what purpose? - Do you use it personally? If so, which platforms do you use and for what purpose? - What benefits do you get from it? What stops you using it?

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23 Big data the 3 V s Volume Velocity Variety

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25 Business use of analytics

26 Radical Shift or Increment Change? - Location and real-time data present radical opportunities - Opportunities vary by industry - Business capabilities are generally low, slowing adoption - Business culture needs to change to be more data-driven - There is a skills shortage, especially given the multi-disciplinary nature of data jobs

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29 Thank you! +44 (0)

30 A world leader of the accountancy and finance profession

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