Decades of experience. 47,000 MW. of operational assets. Top-decile performance. It all means more profitability for you.

Transcription

1 Decades of experience. 47,000 MW of operational assets. Top-decile performance. It all means more profitability for you.

2 Maximum availability is our mission. Top-decile performance is our measure. Those of us who operate in today s complex and competitive energy industry know if we re not running then we re not generating profits. Which is why NRG Energy Services built a world-class operations and maintenance services portfolio. Now America s premier sole-source provider of seamless solutions can tailor our proven services to keep your plants performing. And your revenues flowing. As an industry leader with 50+ years of experience and part of a family with about 47,000 MW of operational assets, NRG Energy Services has seen and solved many challenges. In the process we ve earned a reputation for turning around facilities that underperform financially and operationally by implementing and integrating our programs and procedures for operations and maintenance, HSE, IT, accounting, major maintenance and asset management. The better we integrate them, the more we improve plant performance, availability, reliability, safety statistics and environmental compliance doing our part to increase each plant s profitability and transform it into a valuable asset. We have extended our geographic presence by establishing a reliable network of fully equipped service facilities stretching from Texas and Louisiana to Pennsylvania and Maryland to provide the prompt response and versatile assistance you need to keep small issues from becoming big disruptions. So you can maximize your availability, no matter where you operate. Backed by the financial strength and stability of NRG, a Fortune 500 company, we have access to significant resources that support our mission: to optimize the performance of America s power-generation assets We take great pride in the fact that our operation and maintenance processes and solutions have enabled these plants to consistently deliver top-decile performance, which is the true measure of everything we do for every customer, every day. Homer City: a success story in the making With NRG s extensive experience owning, operating and maintaining power plants including fossil fuel, nuclear and renewable facilities, we understand what it takes to run a plant smoothly, safely and efficiently. By leveraging our operational experience and capabilities, we are able to deliver valuable services to the Homer City plant and clearly demonstrate NRG Energy Services commitment to quality, successful third-party operations. Don Poe, President of NRG Energy Services on assuming operating and maintenance responsibilities at the three-unit, 1,884 megawatt (MW) Homer City Generating Station under a long-term operating agreement with the plant s owner. 01 NRG ENERGY SERVICES OPERATION & MAINTENANCE NRG ENERGY SERVICES OPERATION & MAINTENANCE 02

3 We prove ourselves every day in plants spanning 18 states. On any given day, NRG Energy Services technicians are on the ground overcoming challenges at the many plants we currently operate. NRG has nearly 100 plants in 18 states representing a diverse mix of coal, oil, solar, wind, nuclear and natural gas fueled generation with simple cycle, combined cycle and combined heat and power (CHP) technologies. And this provides NRG Energy Services with a depth and breadth of technical talent unmatched in the industry. We look at plant issues from an owner s perspective. 47,000 MW OF POWER-GENERATION ASSETS THAT WE OWN NRG s portfolio of 47,000 MW of power-generation assets is your assurance that we will look at your plant issues from an owner s perspective, not a repair person s. Regardless of how each plant generates, we do our part to ensure it generates revenue. We don t do this by simply turning wrenches, we do it by taking an owner s perspective. Unlike most service providers, we are part of a large power plant family NRG is the nation s largest competitive power generator, owning about 47,000 MW of power-generation assets. Which means we not only understand the pressures and cost challenges you face every hour of every day. We know how to apply our comprehensive range of resources and processes to maximize the cost efficiency of each one of your operational units. The lessons we ve learned being in a family of plant owners helps us hone our best practices and craft continuous-improvement programs that generate positive synergies by enhancing every mission-critical area in your plant from front-line engineering and technical-support tasks to back-office support functions like accounting and information technology. Most importantly, NRG Energy Services delivers measurable economies of scale that flow from our vast capabilities and infrastructure base. We can augment your resources with our extensive breadth and depth of expertise in areas as diverse as regulatory compliance, legal, environmental and safety helping you overcome even the most difficult issues. Nationwide, NRG Energy Services has enhanced the availability of the plants we operate by an average of 10% within the first few years of our stewardship. This improved performance has generated a consistent track record of increased Energy Availability Factors (EAF) and lower Equivalent Forced Outage Rates (EFOR) which means more time for the owners to have these plants available to dispatch. We can do the same for your plant s performance, while improving the productivity of each operation s staff, whether the workforce is represented or non-represented. NRG Energy Services is well versed in negotiating labor contracts and managing represented and non-represented workforces we own shop and field services groups with both and our years of experience can be invaluable to owners and operators who have never dealt with a wide range of workers, rules or agreements. We intimately understand the pressures and challenges that come with owning plants. So we take ownership of problems. And we work diligently to head them off by fielding best practices and continuous-improvement programs that are the hard-earned results of the decades we ve spent overcoming challenges in a myriad of operating environments. UP TO 30-YEAR HANDS -ON EXPERIENCE OVERCOMING CHALLENGES TENURE Many of our operations and maintenance specialists have been on the job as long as 30 years at one plant. This level of tenure instills a strong sense of ownership and a sense of pride in plant productivity. Our high-performance team delivers high-performance results. The efficiency and professionalism of our seasoned technical experts means you can always rely on us to get in, diagnose and solve a problem, then get out quickly cutting your costs and boosting your availability. This high level of proficiency is a credit to our specialists, who are among the most highly trained technologists in the industry. And whose extensive hands-on knowledge of virtually all generation technologies rivals the support offered by original equipment manufacturers. NRG Energy Services maintains a team of over 50 skilled engineers, enabling us to rapidly dispatch the right team with the right skill set to your plant and overcome your most demanding technical challenge. You can rely on our mobile tech teams to be there when and where you need help any hour, any day. Our decades of experience addressing all types of operations and maintenance issues, on every scale, has expanded our toolbox of service solutions and enabled our technical specialists to custom-tailor programs that fit your unique operating situation. We don t just react to incidents, we proactively develop equipment-specific preventive and predictive service programs that minimize the need for unplanned corrective maintenance. And the costly plant downtime that can result. At NRG Energy Services our expertise goes beyond nuts-and-bolts know-how to encompass key operational issues such as labor relations, collective bargaining and regulatory compliance. We can help you establish a firstclass Regulatory Compliance Program, including NERC Reliability Standards, or navigate the diverse state and local requirements and incentives that can affect your plant s performance and budget. Safety is ingrained within our culture. It is a fundamental principle at all our plants. NRG Energy Services is uncompromising in our adherence to the highest safety standards, as reflected in NRG s.42 performance rate which far surpasses the industry standard of 3.0. We have brought many plants to Voluntary Performance Program (VPP) certification and, certified or not, operate all of our plants on safety programs built around VPP standards. Put our high-performance service team to work for you. And expect high-performance results from your plant s bottom line. 03 NRG ENERGY SERVICES OPERATION & MAINTENANCE NRG ENERGY SERVICES OPERATION & MAINTENANCE 04

4 Make us your sole resource for world-class service solutions. OPERATIONS & MAINTENANCE SERVICES: Staffing Reporting ISO Scheduling PPA Management Fuels Procurement Energy Management Environmental Compliance Operating Support Plant Maintenance Balance of Plant NERC Compliance Regulatory Compliance MAJOR MAINTENANCE SERVICES: Major Maintenance Programs Rotor Life Management Programs Steam and Gas Turbine Maintenance Complete Valve, Motor and Pump Repair Generator Repair and Service Compressor and Engine Maintenance Engineering Support Field Services Inventory of Parts Instrumentation & Control/Electrical Backup Power Services Technical Support NRG Operations and Maintenance Experience. Because plant problems can t wait, we built a network of fully equipped service facilities that you can rely on for prompt, proven operations and maintenance services. Our experienced service professionals currently support the nearly 100 power-generation plants NRG operates nationwide. Combined Scale Gas 46% Coal 30% Oil 17% Nuclear 5% Renewables 2% Total 51,793 MW* *NRG operates and maintains a total of 51,793 MW of power-generation assets nationwide, 47,000 MW of which we own. Safety is paramount at NRG. It s part of every employee s work day. Expect higher performance from us. We demand it from ourselves. Towering high above the Texas plains are 300-foot wind turbines that comprise the Langford Wind Farm, a wind-driven power-generation facility located about 280 miles southwest of Dallas. The NRG Energy Services technicians who climb these giant structures live and breath safety. Each day s work begins with a safety briefing from the site manager, who discusses which turbines require service, relays current weather conditions and reports recent accidents at other wind farms. We take safety very seriously, says site manager, John Yanda. It s part of our culture here. We want to maintain a high bar. A two-page list of health and safety guidelines, which everyone onsite must sign, lists workplace practices that include wearing personal protective equipment at all times and following weather advisories, such as evacuating the site when lightning strikes within 30 miles. It s a ritual, bordering on obsession, that NRG Energy Services technicians who work in high-risk occupations recognize as way of life. One that safeguards their lives each work day. Coaxing more availability and profitability from your assets can make the difference between success or failure in today s market. You can expect higher performance from us. Because we demand it from ourselves on every challenge we face, for every customer we serve at every plant we operate. NRG s record of top-decile performance shows that making NRG Energy Services the sole-source provider for your operations and maintenance services is the first step toward making sure your asset is performing and your revenue is flowing. Contact NRG Energy Services today to bring new power to your power energyservices@nrgenergy.com nrgenergy.com/energyservices/oandm 05 NRG ENERGY SERVICES OPERATION & MAINTENANCE NRG ENERGY SERVICES OPERATION & MAINTENANCE 06

5 NRG Energy Services 1000 Main St. Houston, TX nrgenergy.com/energyservices/oandm Plant operating and maintenance results are based on specific plant conditions NRG Energy, Inc. All rights reserved.