Benefits of AVL/CAD from Research and Innovative Technology Administration (RITA)

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Benefits of AVL/CAD from Research and Innovative Technology Administration (RITA)"

Transcription

1 Benefits of AVL/CAD from Research and Innovative Technology Administration (RITA) Joint deployment of scheduling software and Automatic Vehicle Location/Mobile Data Terminals (AVL/MDT) increased ridership and quality of service for two rural transit providers. December 2010 Poinciana, Florida, United States The Central Florida Regional Transportation Authority (LYNX) and the Polk County Transit System (PCTS) serve the rural community of Poinciana, Florida with fixed-route and paratransit services. They were awarded a grant from the FTA for an operational test in 2002 with the purpose of evaluating the benefits of applying ITS technologies to reduce costs and duplicate trips in the area. The ITS technologies implemented were mobile data terminals (MDT) and automatic vehicle location (AVL) devices on 10 paratransit vehicles for each agency. Additionally, the use of common automated scheduling, reservation and dispatch software by both agencies allowed for interoperability between the two systems. Data were collected from both LYNX and PCTS for the period prior to the FTA Operational Test. The project was evaluated from April 2007 to January Additionally, post-project data was collected to test system benefits that were not immediately accrued. Data related to passengers per trip, trip times, trip distances, and trip cost were collected for each of the study periods. Interviews were also conducted with staff at the offices of the two paratransit services, as well as the drivers, during the post-project period to see if there had been changes in workload, efficiency and customer satisfaction as a result of the new changes. During the project period, the demand for paratransit services increased for both agencies, up over 25 percent for both LYNX and PCTS, with over 12,000 more reserved trips in the post-project period than in the pre-project period. Ninety-five percent of paratransit users surveyed said they used the same amount of service that they had a year ago, with five percent increasing their use of the service. This indicates that much of the growth in the demand for paratransit reserved trips was the result of new customers. Even with the increased number of trips, both agencies were able to maintain an on-time performance level for 90 percent of trips. AVL technology allowed customer relations representatives to give potential riders current vehicle location information and allowed them to check the validity of complaints by using historical data. During the post-project period, service opportunities for the residents of the Poinciana, Florida area increased as LYNX added four additional paratransit vehicles, due to increased ridership. During the project period, LYNX also implemented a flex-route service, the Pick Up Line, that serves as a feeder service to the Route 26 fixed-route service. The Pick Up Line saw ridership continue to increase in the post-project period. Overall, the project area saw an increase in transit use per capita by nearly 2 to 8.5 percent. Mixed results were seen in the area of cost reduction with the larger LYNX system seeing cost reductions. However, PCTS saw cost increases, both at the per passenger and per vehicle hour levels.

2 Overtime hours for drivers reduced and no staff increase necessary to handle over 10 percent increase in transit ridership over six years. May 2010 Reno, Nevada, United States Beginning in 2000, the Regional Transportation Commission (RTC) of Washoe County, Nevada, began planning for ITS implementation into their regional transit services. They set goals that aligned with the U.S. DOT's six goal areas for ITS projects and applied for funding for their project through the FTA. By 2007, RTC had completed the installation, testing and acceptance of the ITS components. This report is an evaluation of RTC transit ITS. It covers both planned and deployed components of their system, evaluating how well the system works to meet their initial goals and describing the functionality of the various components of the system. The report also includes lessons learned by RTC as they progressed through the procurement, deployment and operation processes in order to be a resource for other agencies contemplating similar ITS investments. RTC deployed automatic vehicle location (AVL), remote engine diagnostics (RED), computer-aided dispatch software (CAD), and automatic passenger counters (APC) in their vehicles. They also installed, but have not activated traffic signal priority (TSP) components. The RTC looked at data points over a six year period, from FY2002 to FY2008 in order to evaluate how the ITS technologies may have affected ridership and uses of the systems by customers, staff and administration. A large pre-implementation window was used for analysis because RTC ACCESS (the paratransit service) began using scheduling software in 2005, ahead of the rest of the system and the same time scale was wanted for the analysis of both fixed-route and paratransit services. Each of the six U.S. DOT goal areas were assigned measures to evaluate RTC's progress in that goal area. Fixed-route service saw a 10.8 percent increase in ridership between FY2002 and FY2008 and paratransit service saw a 5.1 percent increase. The number of "no-show" passengers for paratransit services decreased 45 percent between 2002 and 2008, likely because of better scheduling and real-time vehicle information that can be obtained by the passengers by calling customer service. Even though there have been increases in the number of riders on both services, staff sizes have not had to increase in order to provide services to the additional riders. There was only a nine percent increase between 2002 and 2007 in the cost per passenger trip mile even though the paratransit system saw a 23 percent increase in operating costs per passengers. The RTC believes that this is likely due to more efficient scheduling by the software. Overtime hours of drivers have also been reduced since implementing scheduling software and AVL/MDT technologies on the buses. Now dispatchers can communicate more easily with drivers to get extra shifts assigned and they have to do less ad hoc route scheduling.

3 Forty-five percent reduction in complaints by paratransit riders, 50 percent less missed trips due to mechanical problems, and a new trip planning tool for fixed-route riders introduced as part of ITS deployment in Reno. May 2010 Reno, Nevada, United States Beginning in 2000, the Regional Transportation Commission (RTC) of Washoe County, Nevada, began planning for ITS implementation into their regional transit services. They set goals that aligned with the U.S. DOT's six goal areas for ITS projects and applied for funding for their project through the FTA. By 2007, RTC had completed the installation, testing and acceptance of the ITS components. This report is an evaluation of RTC transit ITS. It covers both planned and deployed components of their system, evaluating how well the system works to meet their initial goals and describing the functionality of the various components of the system. The report also includes lessons learned by RTC as they progressed through the procurement, deployment and operation processes in order to be a resource for other agencies contemplating similar ITS investments. RTC deployed automatic vehicle location (AVL), remote engine diagnostics (RED), computer-aided dispatch software (CAD), and automatic passenger counters (APC) in their vehicles. They also installed, but have not activated traffic signal priority (TSP) components. The RTC looked at data points over a six year period, from FY2002 to FY2008 in order to evaluate how the ITS technologies may have affected ridership and uses of the systems by customers, staff and administration. A large pre-implementation window was used for analysis because RTC ACCESS (the paratransit service) began using scheduling software in 2005, ahead of the rest of the system and the same time scale was wanted for the analysis of both fixed-route and paratransit services. Each of the six U.S. DOT goal areas were assigned measures to evaluate RTC's progress in that goal area. RTC uses the automatic passenger counters (APC) installed on all RTC RIDE buses to get bus stop level data on passenger boardings and alightings. RTC uses this data to determine appropriate amenities for peak level loads at each stop, whether it consists of shelters, benches, or trash cans. Because of the software procured for this project, RTC was able to provide data to Google Transit as a means for providing customers with a trip planning tool through a link on their website. Real-time bus arrival/departure information can be found on computer monitors at RTC CITICENTER, which is served by 19 of RTC RIDE s routes, or by calling customer service for information about the location of their bus. As a result of better scheduling and information, customer service representatives for RTC ACCESS have seen a 45 percent decrease in the number of complaints. Remote engine diagnostics (RED) were installed on all fleet vehicles, reducing RTC missed trips due to mechanical problems by 50 percent between FY 2006 and FY2008, which left less passengers stranded at bus stops.

4 Automatic vehicle location (AVL) on Reno buses leads to nearly four percent increase in on-time performance for paratransit services and more comprehensive schedule adherence data to create more accurate schedules. May 2010 Reno, Nevada, United States Beginning in 2000, the Regional Transportation Commission (RTC) of Washoe County, Nevada, began planning for ITS implementation into their regional transit services. They set goals that aligned with the U.S. DOT's six goal areas for ITS projects and applied for funding for their project through the FTA. By 2007, RTC had completed the installation, testing and acceptance of the ITS components. This report is an evaluation of RTC transit ITS. It covers both planned and deployed components of their system, evaluating how well the system works to meet their initial goals and describing the functionality of the various components of the system. The report also includes lessons learned by RTC as they progressed through the procurement, deployment and operation processes in order to be a resource for other agencies contemplating similar ITS investments. RTC deployed automatic vehicle location (AVL), remote engine diagnostics (RED), computer-aided dispatch software (CAD), and automatic passenger counters (APC) in their vehicles. They also installed, but have not activated traffic signal priority (TSP) components. The RTC looked at data points over a six year period, from FY2002 to FY2008 in order to evaluate how the ITS technologies may have affected ridership and uses of the systems by customers, staff and administration. A large pre-implementation window was used for analysis because RTC ACCESS (the paratransit service) began using scheduling software in 2005, ahead of the rest of the system and the same time scale was wanted for the analysis of both fixed-route and paratransit services. Each of the six U.S. DOT goal areas were assigned measures to evaluate RTC's progress in that goal area. The on-time performance of RTC ACCESS increased from 91.5 percent to 95.3 percent since they began using scheduling software connected with automatic vehicle location (AVL) to create manifests, plan routes and track performance of drivers. RTC RIDE now has the capability of being able to track schedule adherence throughout the entire route and on every trip which was not previously possible using only manual evaluations which were typically at end-of-route termini and not during peak periods. Although RTC RIDE has seen decreased on-time performance after using AVL to evaluate schedule adherence, they are now able to use information from the AVL to determine problematic stretches on routes and adjust schedules to better reflect reality.

5 In rural Pennsylvania, demand-response service vehicles experienced a nine percent increase in overall on-time performance and over five percent decrease in non-revenue miles traveled. 08/31/2009 Cameron, Clearfield, Elk, Jefferson, McKean, and Potter Counties, Johnsonburg, Pennsylvania, United States The Area Transportation Authority of North Central Pennsylvania (ATA) provides fixed-route and demand-response service to a mostly rural six-county area covering 5,000 square miles with a population of about 290,000. The ATA operates 133 routes, including fixed-route and demand-response, and serves about 372,000 passenger trips every year. The ITS implementation studied occurred as part of FY2001 federal earmark ITS funding. Because of the earmark funding, ATA was able to implement data and voice radio, mobile data computers (MDC), automatic vehicle location (AVL), and computer-aided reservation, scheduling and dispatch (CARSD) components. Other components such as reorganized maintenance management and financial systems were implemented as part of this funding, which may have led to improvements that cannot be separated from those benefits gained from ITS improvements alone. The authors utilized pre-deployment and post-deployment data in order to determine system improvements as a result of the implementation of ITS technologies. attributed to ITS technologies have been highlighted below. Surveys were also conducted with customer study groups for the demand-response service and with driver, staff, and administration. Utilization of scheduling software has reduced non-revenue vehicle miles traveled (VMT) by demand service vehicles by 5.6 percent to 18 percent of VMT putting ATA below the national average of 24 percent for similar, mostly rural agencies. AVL data shows that on-time pick-ups improved nine percent and are now over 80 percent. The scheduling software has yet to be fully utilized and performance is likely to improve as ATA implements "batch scheduling." Reservationists also reported that the scheduling software has reduced the amount of time spent on each reservation phone call. The implementation of AVL /MDC technologies provided many benefits to the ATA, especially because they were able to reach agreements with five of the six counties they serve to improve their radio coverage. Using AVL/MDC allows dispatchers to schedule more same-day trips than was previously possible. It also decreased the amount of time spent by dispatchers on radio communication by 28 percent due to text messages being sent to drivers on the MDC rather than repeating instructions over radio. Drivers use the MDC to conduct pre-trip inspections, which are uploaded to the maintenance department daily. This is a task that used to be a two week process when paper forms were used. The maintenance department attributes the 69 percent decrease of in-service breakdowns to the use of MDCs for pre-trip inspections. When breakdowns and crashes do occur, the AVL technology allows the dispatcher to know the exact location of the vehicle and send the necessary resources to deal with the problem. Surveys indicated that passengers had high levels of satisfaction with the ATA service prior to ITS implementation and the addition of ITS technology left the level of customer satisfaction largely unchanged. Staff and administration were satisfied with the improvements to their work flows due to the help of the CARSD software. This was also helped by the administrative changes as well.

6 Implementation of ITS with AVL, real-time passenger information, and electronic fare media in a midsized transit system resulted in a minimum 3.9:1 benefit/cost ratio. July 2009 San Luis Obispo; California; United States California Department of Transportation (Caltrans) embarked on a research project in the late 1990s to determine if the deployment of Advanced Public Transit Systems (APTS) would be economically feasible for small and middle sized transit agencies in California. The first Efficient Deployment of an Advanced Public Transit Systems (EDAPTS) ITS project was tested, installed and began operation in 2001 at San Luis Obispo (SLO) Transit. Real-time passenger information on solar powered signs at select bus stops, Web-based resources for passengers, Automated Vehicle Locator (AVL) installations on buses, and electronic fare media were deployed in order to determine the economic feasibility of the installation and operation of similar systems for other small and middle sized agencies. This study estimated the value of various benefits for the system based on rider surveys which evaluated each rider s willingness to pay (WTP) for various services, such as real-time arrival information, if those services were no longer free. The average WTP per service was then multiplied by the number of appropriate service units to calculate the annual total of benefit received by riders. On-board observations were also used to evaluate service performance and passenger boarding times to evaluate any benefits accrued as a result of better on time performance or faster boarding times. Interviews were also conducted with Transit bus drivers and administrators to learn more about intangible benefits received by the drivers and Transit as a whole. An average time savings of 2.9 seconds per boarding resulted from adding electronic fare payment (EFP) for California Polytechnic, Pomona (Cal Poly) students, who make up three-quarters of the riders on the SLO Transit buses. The average time savings per trip per passenger was approximately 40 seconds due to EFP. Based on an estimate of $4.56 per hour as the value of passenger time, this time savings created a benefit for riders worth $44,351 per year. The willingness of passengers to pay $0.25 for real-time, accurate information about their bus resulted in $98,477 worth of benefit from having more reliable information about the bus services and being able to plan accordingly. As part of the EDAPTS program, SLO Transit installed eight solar powered signs that provide real-time information about bus arrivals to nearly half of their riders. Drivers also believed they benefit from the AVL technology by having better information, which helps them stay on schedule and avoid penalties. They also perceived benefits stemming from safety upgrades such as "panic buttons" which were not yet active at the time of the study. The authors concluded that the minimum benefit/cost ratio of 3.9:1 provided strong evidence to conclude that APTS should be commercialized for use by both small and middle sized transit agencies. Table: Summary of Quantified Benefits (without Consumer Surplus) Benefit Components Quantified Benefit Units Beneficiary Quantified benefits of electronic fare collection $44,351 $ per year Passengers Quantified benefits of increased schedule reliability $2,873 $ per year Drivers Quantified benefits of having real-time information signs $98,477 $ per year Passengers Quantified increase in fare revenue due to Real-Time Information $36,765 $ per year SLO Transit Quantified benefits due to avoided parking costs $1,468 $ per year Community

7 Total Benefits Excluding Consumer Surplus $183,934 $ per year All Beneficiaries Table: Benefit/Cost Ratio Summary (with 7% Discount Rate) 5-Year Term 7-Year Term 10-Year Term Units Constituent Including Consumer Surplus Total of All Benefits $226,581 $226,581 $226,581 $ per year All beneficiaries Total Costs $46,954 $38,488 $32,222 $ annualized transit agency Benefit to Cost Ratio Excluding Consumer Surplus Total of All Benefits $183,934 $183,934 $183,934 $ per year All beneficiaries Total Costs $46,954 $38,488 $32,222 $ annualized transit agency Benefit to Cost Ratio Note: Consumer surplus associated with any service is quantified by the authors as the difference between the price passengers are willing to pay and the actual price charged for that service by SLO Transit.

8 Increasing integration between AVL systems, components, and interfaces has improved the ability of transit agencies to collect data on location and schedule adherence; support operational control, service restoration, and planning activities Nationwide, United States; Rochester, Pennsylvania, United States; King County, Washington, United States; Portland, Oregon, United States; Columbus, Ohio, United States This research documented the current state-of-practice of fixed-route and demand responsive automatic vehicle location (AVL) systems. A literature review was conducted and the results of on-line surveys and case study telephone interviews were evaluated to collect information on the characteristics of implemented bus AVL systems, and examine agency experiences during the design, procurement, implementation, and integration of these systems. Using an on-line survey software tool, questionnaires were distributed to 107 different transit agencies in the United States and Internationally. Thirty-two (32) agencies responded to the survey. Researchers consolidated participant responses to each of the survey questions and highlighted important findings documenting benefits, costs, and lessons learned. Follow-up case study telephone interviews were conducted to obtain additional details on selected systems. Experienced staff (1 to 2 persons) from each from each of the following agencies provided comments. The selected agencies provided for a broad range of diversity in terms of geographic location, fleet size, systems integrator, and AVL system functionality. Beaver County Transit Authority (BCTA) in Rochester, Pennsylvania (Pittsburgh region) King County Metro in Seattle, Washington Triangle Transit Authority in Raleigh Durham, North Carolina Valley Metro in Phoenix, Arizona FINDINGS Although the basic system architecture of bus AVL systems has not changed much over the past 10 years, the degree of functionality and reliability of these systems has increased remarkably. With increased integration between components, systems, and interfaces, current bus AVL systems have more options and functionality associated with the core location tracking function. The core function generally includes the central software used for operations management and the onboard GPS, computers, and communications equipment required for real-time location of feet vehicles. Additional functional options can include schedule adherence monitoring, onboard mobile data terminals, managed voice communications, security monitoring, text messaging, dead reckoning devices, next stop announcements, monitoring of vehicle mechanical status, automatic passenger counting, and support a wide array of real-time transit traveler information systems. Technologies commonly cited as effective included those that collect data on location and schedule adherence, and support operational control, service restoration, and planning activities. Overall, the benefits data cited were anecdotal in nature. In follow-up telephone interviews with the BCTA which supports AVL on 32 vehicles the following benefits were noted: Dispatchers have an improved ability to easily know where fleet vehicles are at all times. Customer service staff informs callers of the current location for their bus, and use the playback feature to investigate the validity of complaints. Planners use the data on actual running times and dwell times to justify changes that have made schedules more realistic and effective. The transfer center arrival prediction dynamic message sings (DMS) are popular with customers, in particular during the area s harsh winters; these DMSs are located within the transfer center interiors and thus provide information while allowing passengers to wait inside. In follow-up telephone interview with the King County Metro which operates the ACCESS paratransit service on approximately 290 vehicles, the following benefits were noted: Adding mobile data terminal (MDT) units to the exiting AVL system enabled manifests to be downloaded and updated, trip events completion data to be monitored in real time, and text messaging to be made available between operators and dispatch. ACCESS management indicated that after the MDT features were activated, productivity increased from about 1.6 to about 1.7 passengers per vehicle hour. A large portion of the increase was attributed to the addition of MDT units. The following summary information, excerpted from the report, summarized the benefits of bus AVL applied to fixed-route and paratransit operations.

9 Fixed-route Operations AVL software provides improved situational awareness and additional voice communications management capabilities for dispatchers, expanding the size of the fleet that can be handled by each dispatcher. Schedule adherence feedback to dispatch, operators, and supervisors helps to maximize on-time performance and reliability. Dispatchers and supervisors can be proactive in addressing operational issues, including more timely and effective reaction to service disruptions. Text messaging can improve dispatch efficiency and provide clearer messages in distributing information to operators. Covert alarm monitoring supports the ability of operators to quickly inform dispatch about an onboard emergency and for dispatch to immediately know the vehicle location to send assistance. Single point for operator login to all onboard equipment reduces the potential for inaccurate login, maximizing the accuracy of schedule adherence, head signs, and farebox data. Automated next stop announcements provide consistent announcements for passengers, reduce operator workload so they can focus on safe vehicle operation, and help address the requirements of the Americans with Disabilities Act. Automatic passenger counter equipment allows for the cost-effective collection of comprehensive passenger boarding and alighting data with consistent reliability, relative to the use of human ride checkers. The system can provide real-time next bus predictions to customers both pretrip and enroute, which can help increase ridership by reducing customer anxiety, enhancing perceived reliability, and generally presenting a more "modern" image (in particular among "choice" riders). More comprehensive historical data collection and incident reporting allows more effective and detailed analysis (e.g., for Planning to use historical schedule adherence data to develop schedule adjustments). Paratransit Operations Electronic manifests and trip completion data reduce operator workload and provide more accurate and consistent data. Real-time fleet location data further improve the ability of scheduling software to enhance vehicle productivity and accomplish meets with fixed-route service. Onboard navigation assistance aids operators in keeping on schedule with their manifests, in particular with newer operators who are less familiar with local streets. For the TriMet AVL system (Portland, Oregon): Improved availability of real-time information for dispatchers could reduce running times by an average of 1.45 min/trip and reduce average passenger waiting time at the stop by 0.11 min. Depending on the assumptions regarding reduced wait times and reduced wait time uncertainty, the number of annual transit trips with Transit Tracker information by means of the Internet needed for positive net benefits could range from approximately 200,000 to 900,000. For the COTA AVL system (Columbus, Ohio), with changes in dispatcher workflow the observed overall effect was of saving nearly three hours in the time required for daily work. It was projected that a fleet size increase of up to 10 percent could be accommodated with the current complement of dispatchers. For the Delaware First State AVL system, roughly $2.3 million in annual benefits were estimated as reasonably attributed to the implementation of the system.

10 Transit operators and dispatchers for the South Lake Tahoe Coordinated Transit System (CTS) are generally satisfied with the new system deployed and feel that it can provide good capabilities for future service expansion. 4/14/2006 South Lake Tahoe, California, United States The South Lake Tahoe Coordinated Transit System (CTS) was implemented as a means of reducing congestion, protecting the environment and earning mitigation credits for redevelopment in the Lake Tahoe region. Through combining transit services offered by private and public sector stakeholders into one centrally dispatched operation that uses intelligent transportation system (ITS) technologies, the CTS would also improve transit efficiency and create a more visitor friendly transit system. The CTS project spans the jurisdiction of two counties in two states, as well as one city, and incorporates the private transit resources of five casinos and one ski resort, with the aim of serving the market objectives of both the public and private sectors. A U.S. DOT evaluation report summarized the findings from a system impact study that focused primarily on assessing the impacts on ridership, customer satisfaction and operating efficiency of the CTS. Interviews with shuttle drivers and dispatchers revealed that: Drivers saw the largest benefit in receiving automated trip changes through their Mobile Data Terminals (MDTs). Dispatchers saw the biggest benefits in the ability to relay real-time vehicle location information to customers and in having some kiosk trip requests automatically assigned by the CAD system. A customer survey also revealed that in general, customers appear to be as satisfied with the casino shuttle service as they were with the independent casino shuttles that operated pre-cts. Customers are generally satisfied with the operation of the service (wait time, travel time, and number of stops to pick up and drop off other passengers) as well as with the cost of the service and the trip-booking technologies. Transit operators and dispatchers felt that the new technology provided good capabilities for future service expansion but felt that the scheduling capabilities provided were less than optimal for such a small demand-responsive service (five vehicles).

4. Technology Assessment

4. Technology Assessment 4. Technology Assessment KAT Transit Development Plan A technology study for KAT was prepared in 2005. That work provides the basis for this chapter as much of the information is germane and tied to the

More information

Lesson 2: Technology Applications Major Transit Technologies Grouped by Function

Lesson 2: Technology Applications Major Transit Technologies Grouped by Function Technology Tool Accounting Software Automatic Passenger Counters (APC) Automated Scheduling and Routing Software Automated Vehicle Location Systems (AVL) Communications Computer-Assisted Software for Demand

More information

1 FIXED ROUTE OVERVIEW

1 FIXED ROUTE OVERVIEW 1 FIXED ROUTE OVERVIEW Thirty transit agencies in Ohio operate fixed route or deviated fixed route service, representing a little less than half of the 62 transit agencies in Ohio. While many transit agencies

More information

INITIATIVE: TRANSIT TECHNOLOGY NEEDS

INITIATIVE: TRANSIT TECHNOLOGY NEEDS INITIATIVE: TRANSIT TECHNOLOGY NEEDS SUMMARY The transit industry, like nearly every sector of the economy, has increasingly employed technology to improve service, management, and operations. Innovations

More information

USING TECHNOLOGIES TO SUPPORT COST ALLOCATION AMONG HUMAN SERVICES AND TRANSPORTATION AGENCIES

USING TECHNOLOGIES TO SUPPORT COST ALLOCATION AMONG HUMAN SERVICES AND TRANSPORTATION AGENCIES USING TECHNOLOGIES TO SUPPORT COST ALLOCATION AMONG HUMAN SERVICES AND TRANSPORTATION AGENCIES Use of technology can assist the managers of human service transportation programs with allocating trip costs

More information

time and thought that the buses had a higher on-time arrival rate than the actual on-time arrival rate. 2

time and thought that the buses had a higher on-time arrival rate than the actual on-time arrival rate. 2 TriMet Transit Tracker Implementation Summary Transit Tracker is a real-time bus arrival prediction system that provides information to riders at bus stops and light rail stations with a count down in

More information

Improving Public Transport for Older Adults Using ITS & Other Technologies. Rosemary G. Mathias Carol L. Schweiger

Improving Public Transport for Older Adults Using ITS & Other Technologies. Rosemary G. Mathias Carol L. Schweiger Improving Public Transport for Older Adults Using ITS & Other Technologies Rosemary G. Mathias Carol L. Schweiger Overview What is ITS? What does ITS have to do with older adults? What is the underlying

More information

A Guide to Planning One-Call Services. Simplifying Access to Transportation Services & Information

A Guide to Planning One-Call Services. Simplifying Access to Transportation Services & Information A Guide to Planning One-Call Services Simplifying Access to Transportation Services & Information Today s Session Presentation of project process & results Discussion: What is your experience? Currently

More information

Technology and Public Transportation Operation and Management

Technology and Public Transportation Operation and Management White Paper Technology and Public Transportation Operation and Management Sponsored by Texas Department of Transportation October 2006 The Texas A&M University System College Station, Texas 77843 Table

More information

Transportation Research Forum

Transportation Research Forum Transportation Research Forum An Evaluation of RouteMatch Software in the Billings, MT, Special Transit System Author(s): David Kack and Deepu Philip Source: Journal of the Transportation Research Forum,

More information

Montgomery County Bus Rapid Transit System Information Technology Needs

Montgomery County Bus Rapid Transit System Information Technology Needs Montgomery County Bus Rapid Transit System Information Technology Needs Department of Technology Services Department of Transportation Montgomery County Government, MD 3/7/2012 2011 by Montgomery County

More information

FREDericksburg Regional Transit (FRED) REAL-TIME SCHEDULING SOFTWARE, BUS STOP ANNUNCIATOR AND TRANSIT WEBSITE PROCUREMENT

FREDericksburg Regional Transit (FRED) REAL-TIME SCHEDULING SOFTWARE, BUS STOP ANNUNCIATOR AND TRANSIT WEBSITE PROCUREMENT FREDericksburg Regional Transit (FRED) REAL-TIME SCHEDULING SOFTWARE, BUS STOP ANNUNCIATOR AND TRANSIT WEBSITE PROCUREMENT Technical Memorandum and Concept of Operations Prepared for: Prepared by: March

More information

RouteMatch Fixed Route

RouteMatch Fixed Route RouteMatch Fixed Route Computer aided Dispatch Intelligent Vehicles Analysis and Reporting Advanced Fixed Route ITS Solutions Fixed route operators are faced with challenges as to how to improve service

More information

American Public Transit Association Bus & Paratransit Conference

American Public Transit Association Bus & Paratransit Conference American Public Transit Association Bus & Paratransit Conference Intelligent Transportation Systems Integrating Technologies for Mobility Management & Transportation Coordination May 24, 2011 RouteMatch

More information

Table of Contents APPENDIX A CONCEPTS OF NATIONAL ITS ARCHITECTURE...A-1 APPENDIX C TRI-MET PROJECT MANAGERS...C-1

Table of Contents APPENDIX A CONCEPTS OF NATIONAL ITS ARCHITECTURE...A-1 APPENDIX C TRI-MET PROJECT MANAGERS...C-1 Table of Contents Table of Contents TABLE OF CONTENTS...III EXECUTIVE SUMMARY... V 1.0 OVERVIEW... 1 1.1 Background... 1 1.2 What is ITS?... 2 1.3 Mission, Goals and Objectives... 2 1.4 Benefits of ITS...

More information

Technology Applications are Improving Operations for Idaho Transit Providers

Technology Applications are Improving Operations for Idaho Transit Providers Technology Applications are Improving Operations for Idaho Transit Providers 2011 National Rural ITS Conference Coeur d Alene, Idaho August 28-31, 2011 Session T3: Emerging Technology for Rural Transit

More information

RIDE-ON SHORT RANGE TRANSIT PLAN. Technical Memorandum #4: Goals, Objectives and Performance Standards Revised DRAFT (Revision 2)

RIDE-ON SHORT RANGE TRANSIT PLAN. Technical Memorandum #4: Goals, Objectives and Performance Standards Revised DRAFT (Revision 2) RIDE-ON SHORT RANGE TRANSIT PLAN Technical Memorandum #4: Goals, Objectives and Performance Standards Revised DRAFT (Revision 2) December 5, 2014 Table of Contents Page Background... 1 Mission... 1 Key

More information

Cost and Benefits of Advanced Public Transportation Systems at Dart First State

Cost and Benefits of Advanced Public Transportation Systems at Dart First State DCT 178 Cost and Benefits of Advanced Public Transportation Systems at Dart First State by DAVID P. RACCA Center for Applied Demography and Survey Research College of Human Services, Education and Public

More information

Federal Fiscal Year 2014 Funding For Utah s Large Urban Areas

Federal Fiscal Year 2014 Funding For Utah s Large Urban Areas Federal Transit Administration 5310 GRANT APPLICATION INSTRUCTIONS Enhanced Mobility of Seniors and Persons with Disabilities Federal Fiscal Year 2014 Funding For Utah s Large Urban Areas Instructions

More information

STOP CONSOLIDATION TRANSIT STRATEGIES

STOP CONSOLIDATION TRANSIT STRATEGIES TRANSIT STRATEGIES STOP CONSOLIDATION Transit stops are the places where people access transit service, and greatly impact many elements of passengers transit experiences. They are typically thought of

More information

Efficient Deployment of Advanced Public Transit Systems (EDAPTS)

Efficient Deployment of Advanced Public Transit Systems (EDAPTS) CALIFORNIA CENTER FOR INNOVATIVE TRANSPORTATION INSTITUTE OF TRANSPORTATION STUDIES UNIVERSITY OF CALIFORNIA, BERKELEY Efficient Deployment of Advanced Public Transit Systems (EDAPTS) Manju Kumar, Senior

More information

INTELLIGENT TRANSPORTATION SYSTEMS IN WHATCOM COUNTY A REGIONAL GUIDE TO ITS TECHNOLOGY

INTELLIGENT TRANSPORTATION SYSTEMS IN WHATCOM COUNTY A REGIONAL GUIDE TO ITS TECHNOLOGY INTELLIGENT TRANSPORTATION SYSTEMS IN WHATCOM COUNTY A REGIONAL GUIDE TO ITS TECHNOLOGY AN INTRODUCTION PREPARED BY THE WHATCOM COUNCIL OF GOVERNMENTS JULY, 2004 Whatcom Council of Governments 314 E. Champion

More information

Research Note: Determinants of Bus Dwell Time. Kenneth J. Dueker Thomas J. Kimpel James G. Strathman

Research Note: Determinants of Bus Dwell Time. Kenneth J. Dueker Thomas J. Kimpel James G. Strathman Research Note: Determinants of Bus Dwell Time Kenneth J. Dueker Thomas J. Kimpel James G. Strathman Center for Urban Studies College of Urban and Public Affairs Portland State University Portland, OR 97207

More information

Alaska ITS Conference. October 23, 2013

Alaska ITS Conference. October 23, 2013 Alaska ITS Conference October 23, 2013 Thank You! Presenter: Derek Leydig (Program Manager) Avail Technologies Agenda Who is Avail Technologies Experience National Presence ITS for Public Transit in Alaska

More information

RouteMatch Demand. Route and Optimize

RouteMatch Demand. Route and Optimize RouteMatch Demand Monitor And Track Route and Optimize INTEGRATE AND SAVE About RouteMatch One Platform. Solving Many Challenges. RouteMatch s multi-modal technology platform lets organizations take advantage

More information

Los Angeles County Metropolitan Transportation Authority. (Metro) Advanced Transportation Management System (ATMS) Overview

Los Angeles County Metropolitan Transportation Authority. (Metro) Advanced Transportation Management System (ATMS) Overview Los Angeles County Metropolitan Transportation Authority Los Angeles County Metropolitan Transportation Authority (Metro) Advanced Transportation Management System (ATMS) Overview June, 2010 ATMS is Supported

More information

Financial Plan & Implementation. Matrix

Financial Plan & Implementation. Matrix Financial Plan & Implementation Matrix Revenue Projections and Financial Assumptions 1.0 Context. Background. The development of the financial plan is consistent with requirements regarding the development

More information

CHAPTER 8: INTELLIGENT TRANSPORTATION STSTEMS (ITS)

CHAPTER 8: INTELLIGENT TRANSPORTATION STSTEMS (ITS) CHAPTER 8: INTELLIGENT TRANSPORTATION STSTEMS (ITS) Intelligent Transportation Systems (ITS) enables people and goods to move more safely and efficiently through a state-of-the-art multi-modal transportation

More information

The mission of the Division of Transit Services is to provide an effective mix of public transportation services in Montgomery County.

The mission of the Division of Transit Services is to provide an effective mix of public transportation services in Montgomery County. Transit Services MISSION STATEMENT The mission of the Division of Transit Services is to provide an effective mix of public transportation services in Montgomery County. BUDGET OVERVIEW The total approved

More information

COORDINATING RURAL AND HUMAN SERVICES 2015 REPORT PREPARED FOR THE GOVERNOR S OFFICE OF PLANNING AND BUDGET

COORDINATING RURAL AND HUMAN SERVICES 2015 REPORT PREPARED FOR THE GOVERNOR S OFFICE OF PLANNING AND BUDGET COORDINATING RURAL AND HUMAN SERVICES TRANSPORTATION IN GEORGIA 2015 REPORT PREPARED FOR THE GOVERNOR S OFFICE OF PLANNING AND BUDGET CREATED BY THE GOVERNOR S DEVELOPMENT COUNCIL AND THE GEORGIA COORDINATING

More information

CHAPTER 7 DEMAND-RESPONSIVE TRANSIT

CHAPTER 7 DEMAND-RESPONSIVE TRANSIT I Transit Capacity and Quality of Service Manual, 3rd Edition CHAPTER 7 DEMAND-RESPONSIVE TRANSIT 1. User's Guide 2. Mode and Service Concepts 3. Operations Concepts 4. Quality of Service Concepts 5. Quality

More information

Intelligent Transportation Systems Strategic Plan. IBI Group

Intelligent Transportation Systems Strategic Plan. IBI Group IBI Group August 29, 2009 Table of Contents Terms and Acronyms... v Executive Summary... vi 1 Background... 1 2 Planning Process... 4 3 Technology Review Summary... 4 3.1 Transit Operations... 5 3.2 Customer

More information

MANAGEMENT PLAN. Fiscal Year 2015-2016

MANAGEMENT PLAN. Fiscal Year 2015-2016 MANAGEMENT PLAN Fiscal Year 2015-2016 May 6, 2015 Table of Contents I. Executive Summary... 2 Omnitrans Vision... 5 Omnitrans Mission Statement... 5 II. Strategic Initiatives... 5 Implementation... 6 Strategic

More information

(This page intentionally left blank.)

(This page intentionally left blank.) (This page intentionally left blank.) BROWARD COUNTY TRANSIT Information Technology (IT) Systems Plan July 26, 2013 TRANSIT INFORMATION TECHNOLOGY SYSTEMS PLAN INTRODUCTION In order to develop an appropriate

More information

Presto Fare Card ibus (Automated Stop Announcements, Cameras) Transit Operating System Replacement

Presto Fare Card ibus (Automated Stop Announcements, Cameras) Transit Operating System Replacement Transit Business Plan 2 011 2014 Transit Key Deliverables Sustain existing service levels Growth in fleet and service hours (modest) Build, commission and operate the BRT Conduct preliminary i design and

More information

Scheduling Review Technical Memorandum

Scheduling Review Technical Memorandum Scheduling Review Technical Memorandum City of Colorado Springs Mountain Metropolitan Transit Comprehensive Operational Analysis Introduction As part of the Colorado Springs Comprehensive Operations Analysis,

More information

ATTACHMENT K 5310 ELIGIBLE COST

ATTACHMENT K 5310 ELIGIBLE COST ATTACHMENT K 5310 ELIGIBLE COST Attachment K - Traditional 5310 Eligible Cost a. Rolling stock and related activities for Section 5310-funded vehicles (1) Acquisition of expansion or replacement buses

More information

GLOSSARY of Paratransit Terms

GLOSSARY of Paratransit Terms Innovation in Transit GLOSSARY of Paratransit Terms January 2007 FORWARD: ABOUT PACE PARATRANSIT SERVICES Pace provides a variety of public transportation services. ADA Paratransit, which operates in the

More information

WEAVING IT TOGETHER: A TAPESTRY OF INNOVATIVE FUNDING SOURCES FOR RURAL & INTERCITY TRANSIT

WEAVING IT TOGETHER: A TAPESTRY OF INNOVATIVE FUNDING SOURCES FOR RURAL & INTERCITY TRANSIT WEAVING IT TOGETHER: A TAPESTRY OF INNOVATIVE FUNDING SOURCES FOR RURAL & INTERCITY TRANSIT Jana Lynott, AICP Senior Strategic Policy Advisor AARP Public Policy Institute @JanaLynott TRB Rural and Intercity

More information

Smart Dial-A-Ride for Demand-Responsive Transit Operations: Research and Development of a Concept of Operations

Smart Dial-A-Ride for Demand-Responsive Transit Operations: Research and Development of a Concept of Operations 2011 Smart Dial-A-Ride for Demand-Responsive Transit Operations: Research and Development of a Concept of Operations Cornelius Nuworsoo, Cal Poly, SLO Leonard Transportation Center 5/30/2011 Smart Dial-A-Ride

More information

2012 Saskatoon Transit Services Annual Report

2012 Saskatoon Transit Services Annual Report 2012 Annual Report Saskatoon Transit provides a high quality of service for all citizens in our community, and is undertaking initiatives focused on building its ridership. Like most North American cities,

More information

EVERY TRIP IS IMPORTANT

EVERY TRIP IS IMPORTANT EVERY TRIP IS IMPORTANT Access Access to the grocery store, employment, medical care, and other community services are vital components of a healthy, productive life. Without reliable transportation, the

More information

Evaluation of the Benefits of Automated Vehicle Location Systems for Small and Medium Sized Transit Agencies

Evaluation of the Benefits of Automated Vehicle Location Systems for Small and Medium Sized Transit Agencies Evaluation of the Benefits of Automated Vehicle Location Systems for Small and Medium Sized Transit Agencies Zhong-Ren Peng Simi Octania Richard J. Zygowicz Edward A. Beimborn Center For Urban Transportation

More information

Estimating Light-Rail Ridership from APC Data

Estimating Light-Rail Ridership from APC Data Estimating Light-Rail Ridership from APC Data Zach Van Gemert, Service Development Applications Expert, Denver RTD Richard Lehman, Senior Applications Developer, RSM Services Corporation The Denver RTD

More information

4 MOBILITY PLUS SCHEDULING SOFTWARE CONTRACT AWARD

4 MOBILITY PLUS SCHEDULING SOFTWARE CONTRACT AWARD 4 MOBILITY PLUS SCHEDULING SOFTWARE CONTRACT AWARD The Transportation Services Committee recommends the adoption of the recommendations contained in the following report dated February 20, 2013, from the

More information

Reveal Management Services, Inc.

Reveal Management Services, Inc. Reveal Management Services, Inc. Case Study / Kansas City Area Transportation Authority (KCATA) This Case Study has been client approved as published. Customer Profile Kansas City (also referred to as

More information

GPS Vehicle Tracking. The Complete Reference Guide

GPS Vehicle Tracking. The Complete Reference Guide GPS Vehicle Tracking The Complete Reference Guide GPS Vehicle Tracking: The Complete Reference Guide GPS vehicle tracking has gained popularity in many segments of the business world. Two main reasons

More information

School-related traffic congestion is a problem in

School-related traffic congestion is a problem in SCHOOL TRANSPORTATION Automated Vehicle Location for School Buses Can the Benefits Influence Choice of Mode for School Trips? TORI D. RHOULAC The author is Assistant Professor, Department of Civil Engineering,

More information

Chapter 4. Options for Service Coordination

Chapter 4. Options for Service Coordination 4-1 Chapter 4. Options for Service Coordination INTRODUCTION There are currently more than seventeen agencies offering transportation services in the Greater Derry-Salem area. Each has its own mission,

More information

Technology Integration Of Fixed-R Service

Technology Integration Of Fixed-R Service Technology Integration Of Fixed-R ed-route And Paratransit Service Dr. Jurgen Greschner INIT Innovations in Transportation, Inc. Chesapeake, VA ABSTRACT For many years, people have designed concepts to

More information

From: HDR Engineering & Oz Engineering Project: AZTech TM Transit Data Integration Concepts of Operation. Date: July 29, 2009 Job No: 105240

From: HDR Engineering & Oz Engineering Project: AZTech TM Transit Data Integration Concepts of Operation. Date: July 29, 2009 Job No: 105240 To: Faisal Saleem, MCDOT James Book, RPTA Technical Memo From: HDR Engineering & Oz Engineering Project: AZTech TM Transit Data Integration Concepts of Operation CC: Tomas Guerra Saroja Devarakonda, File

More information

Public Transport Planning and Regulation: An Introduction

Public Transport Planning and Regulation: An Introduction VII. Service Monitoring Public Transport Planning and Regulation: An Introduction VII-1 Planning and Analysis Building Blocks Schedule Building Cost Analysis and Financial Planning Measures & Standards

More information

BUYER S GUIDE NEMT Software:

BUYER S GUIDE NEMT Software: BUYER S GUIDE NEMT Software: Choosing the Right Software Platform Why NEMT Software? Before you start fielding quotes from NEMT software vendors, consider what you truly want and need in terms of software

More information

ITS eprimer Module 7: Public Transportation

ITS eprimer Module 7: Public Transportation ITS eprimer Module 7: Public Transportation March 2016 ITS Professional Capacity Building Program ITS Joint Program Office Instructor Add a professional photo of yourself to the left-hand side of the slide.

More information

ORIGINATED BY: Original Signature on file in MDC Steven Feigenbaum, Sr. Manager of Service Planning

ORIGINATED BY: Original Signature on file in MDC Steven Feigenbaum, Sr. Manager of Service Planning ORIGINATED BY: Original Signature on file in MDC Steven Feigenbaum, Sr. Manager of Service Planning ORIGINATED BY: Original Signature on file in MDC Ruthie Reyes-Burckard, Interim Chief Operating Officer

More information

Peer Analysis Summary Report: Identifying the State Role in Public Transportation in Washington

Peer Analysis Summary Report: Identifying the State Role in Public Transportation in Washington Peer Analysis Summary Report: Identifying the State Role in Public Transportation in Washington Performance Management Overview The peer analysis represents one step of the task aimed at developing efficiency

More information

Transit System Performance Review. May 2, 2014. Area Transportation Authority of North Central Pennsylvania (ATA) Performance Review Report

Transit System Performance Review. May 2, 2014. Area Transportation Authority of North Central Pennsylvania (ATA) Performance Review Report Transit System Performance Review May 2, 2014 Area Transportation Authority of North Central Pennsylvania (ATA) Performance Review Report This page is intentionally blank to allow for duplex printing.

More information

THE DEFINITIVE GUIDE TO PASSENGER INFORMATION SYSTEMS

THE DEFINITIVE GUIDE TO PASSENGER INFORMATION SYSTEMS WHITEPAPER THE DEFINITIVE GUIDE TO PASSENGER INFORMATION SYSTEMS Passenger information systems come in many different forms. They are comprised of direct methods of communication, such as websites and

More information

Reveal Management Services, Inc. Case Study / Johnson County Transit (JCT) This Case Study has been client approved as published.

Reveal Management Services, Inc. Case Study / Johnson County Transit (JCT) This Case Study has been client approved as published. Reveal Management Services, Inc. Case Study / Johnson County Transit (JCT) This Case Study has been client approved as published. Customer Profile Johnson County Transit (JCT) is a department of Johnson

More information

AC Transit Real-Time Bus CAD/AVL Replacement Concept of Operations (Conops)

AC Transit Real-Time Bus CAD/AVL Replacement Concept of Operations (Conops) AC Transit Real-Time Bus CAD/AVL Replacement Concept of Operations (Conops) SUBMITTED TO Alameda County Transit SUBMITTED BY IBI Group Cambridge Systematics, Inc. April 2013 Table of Contents Executive

More information

EVERY TRIP IS IMPORTANT

EVERY TRIP IS IMPORTANT EVERY TRIP IS IMPORTANT Access Access to the grocery store, employment, medical care, and other community services are vital components of a healthy, productive life. Without reliable transportation, the

More information

Welcome to the. Webinar Series A collaborative program between the ADA National Network and the Disability Rights Education and Defense Fund (DREDF)

Welcome to the. Webinar Series A collaborative program between the ADA National Network and the Disability Rights Education and Defense Fund (DREDF) Welcome to the Topic Guides on ADA Transportation Webinar Series A collaborative program between the ADA National Network and the Disability Rights Education and Defense Fund (DREDF) Sponsored by: The

More information

7.0 Transportation Management

7.0 Transportation Management 7.0 Transportation Management I. Introduction The Kansas City region has invested considerable effort and resources in the design and implementation of its regional multimodal transportation system. As

More information

APPLICATION FORM MASS TRANSIT PROGRAM GRANT APPLICATION PROJECT NAME LEAD AGENCY PROJECT TYPE GENERAL PROJECT AREA

APPLICATION FORM MASS TRANSIT PROGRAM GRANT APPLICATION PROJECT NAME LEAD AGENCY PROJECT TYPE GENERAL PROJECT AREA Received by: Date: OFFICIAL USE: MASS TRANSIT PROGRAM GRANT APPLICATION PROJECT NAME LEAD AGENCY PROJECT TYPE GENERAL PROJECT AREA APPLICATION FORM Planning/ Project Development Capital/Equipment Amenities/

More information

TRANSIT PERFORMANCE MEASURE TOOLBOX EXECUTIVE SUMMARY

TRANSIT PERFORMANCE MEASURE TOOLBOX EXECUTIVE SUMMARY JULY MAY 2014 2014 CONTACT INFORMATION TRANSIT PERFORMANCE MEASURE TOOLBOX EXECUTIVE SUMMARY Diane Quigley, FDOT Transit Planning Administrator 850-414-4520 ACKNOWLEDGEMENTS Bay Town Trolley Broward County

More information

Advanced Transit Fleet Management Transfer Of European Systems And Solutions Into North American Environment

Advanced Transit Fleet Management Transfer Of European Systems And Solutions Into North American Environment Advanced Transit Fleet Management Transfer Of European Systems And Solutions Into North American Environment Roland Staib and Horst Gerland INIT Innovations in Transportation Karlsuhe, Germany ABSTRACT

More information

Potential Effects of Automatic Vehicle Location and Computer-Aided Dispatch Technology on Paratransit Performance

Potential Effects of Automatic Vehicle Location and Computer-Aided Dispatch Technology on Paratransit Performance Transportation Research Record 1760 107 Paper No. 01-2429 Potential Effects of Automatic Vehicle Location and Computer-Aided Dispatch Technology on Paratransit Performance A Simulation Study Liping Fu

More information

A U D I T E P O R T. Audit of Lee County Transit (Lee Tran) Internal Audit Department. Audit Number 2011-04. April 2011

A U D I T E P O R T. Audit of Lee County Transit (Lee Tran) Internal Audit Department. Audit Number 2011-04. April 2011 A U D I T R Audit of Lee County Transit (Lee Tran) E P O R T Internal Audit Department Audit Number 2011-04 April 2011 April 21, 2011 The Honorable Charlie Green Clerk, Lee County Re: Lee County Transit

More information

From the FTA 5310 Circular (C9070.1F): 1. ELIGIBLE CAPITAL EXPENSES. Funds for the Section 5310 program are available for capital expenses as defined

From the FTA 5310 Circular (C9070.1F): 1. ELIGIBLE CAPITAL EXPENSES. Funds for the Section 5310 program are available for capital expenses as defined From the FTA 5310 Circular (C9070.1F): 1. ELIGIBLE CAPITAL EXPENSES. Funds for the Section 5310 program are available for capital expenses as defined in Section 5302(a)(1) to support the provision of transportation

More information

Overview Why is the use of smart bus technology important? How does the technology support LTC s Long Term Growth Strategy?

Overview Why is the use of smart bus technology important? How does the technology support LTC s Long Term Growth Strategy? Overview Why is the use of smart bus technology important? Smart bus technology is critical to building an effective and efficient transit system. The technology supports improved customer service and

More information

Appendix A - Cost Estimate Spreadsheet

Appendix A - Cost Estimate Spreadsheet CCTV Camera, PTZ Per Each $18,500 $1,250 12 $33,500 Closed circuit television (CCTV) camera with pan, tilt, zoom (PTZ) functionality in a dome enclosure. CCTV Camera, Fixed Per Each $14,000 $1,250 12 $29,000

More information

Billing for Performance: Determining Billing Methods that Encourage Performance in Community Transportation

Billing for Performance: Determining Billing Methods that Encourage Performance in Community Transportation Monast and Downs 1 Billing for Performance: Determining Billing Methods that Encourage Performance in Community Transportation Kai Monast Institute for Transportation Research and Education North Carolina

More information

KING COUNTY. Signature Report

KING COUNTY. Signature Report KING COUNTY Signature Report 1200 King County Courthouse 516 Third Avenue Seattle, WA 98104 February 19, 2003 Motion 11657 Proposed No. 2003-0040.1 Sponsors Pelz 1 2 3 4 5 A MOTION approving the transit

More information

INTELLIGENT TRANSPORTATION SYSTEMS. Urban and Rural Transit Providers Reported Benefits but Face Deployment Challenges

INTELLIGENT TRANSPORTATION SYSTEMS. Urban and Rural Transit Providers Reported Benefits but Face Deployment Challenges United States Government Accountability Office Report to the Committee on Transportation and Infrastructure, House of Representatives June 2016 INTELLIGENT TRANSPORTATION SYSTEMS Urban and Rural Transit

More information

March 2015 Prepared by the Department of Finance & Performance Management. 2013 Regional Peer Review PERFORMANCE MEASURES

March 2015 Prepared by the Department of Finance & Performance Management. 2013 Regional Peer Review PERFORMANCE MEASURES March 2015 Prepared by the Department of Finance & Performance Management 2013 Regional Peer Review PERFORMANCE MEASURES CONTENTS CONTENTS... 1 EXECUTIVE SUMMARY... 2 SNAPSHOT... 4 PEER SELECTION... 5

More information

CITY OF SANTA ROSA. Santa Rosa Paratransit Monitoring Methods

CITY OF SANTA ROSA. Santa Rosa Paratransit Monitoring Methods Santa Rosa Paratransit Monitoring Methods November 2006 Table of Contents PAGE Introduction...1 Overview of ADA Paratransit Operations in Santa Rosa...1 Call-taking and Reservations...2 Scheduling...3

More information

Performance Monitoring to Improve Service Quality and Efficiency Through Better Management of Bus Operators

Performance Monitoring to Improve Service Quality and Efficiency Through Better Management of Bus Operators Performance Monitoring to Improve Service Quality and Efficiency Through Better Management of Bus Operators Summary: TriMet, the regional transit provider in Portland, OR metropolitan area has been an

More information

I. Automatic Vehicle Location and the Potential for Pupil Transportation Applications

I. Automatic Vehicle Location and the Potential for Pupil Transportation Applications I. Automatic Vehicle Location and the Potential for Pupil Transportation Applications Automatic vehicle location (AVL) is an automated vehicle tracking system made possible by navigational technologies

More information

How to Decrease Paratransit Costs Using Fleet Management Strategies. www.trapezegroup.com

How to Decrease Paratransit Costs Using Fleet Management Strategies. www.trapezegroup.com How to Decrease Paratransit Costs Using Fleet Management Strategies 1 Automatic Vehicle Location (AVL) and Mobile Data Terminals (MDTs) are being used extensively in virtually any industry that employs

More information

Geo-Fence Technology in Delivery Operations

Geo-Fence Technology in Delivery Operations Geo-Fence Technology in Delivery Operations Management Advisory Report Report Number DR-MA-14-006 August 14, 2014 Highlights The Postal Service s planned use of geo-fence technology in the delivery environment

More information

Applying for Access. Access Services. What is Access?

Applying for Access. Access Services. What is Access? Access Services Applying for Access > Access Services overview > Eligibility criteria > Other transportation options > How to get Access What is Access? Access Services is a public transit agency dedicated

More information

INTELLIGENT TRANSPORT IN REAL TIME BUILDING CONFIDENCE, IMPROVING PERFORMANCE

INTELLIGENT TRANSPORT IN REAL TIME BUILDING CONFIDENCE, IMPROVING PERFORMANCE INTELLIGENT TRANSPORT IN REAL TIME BUILDING CONFIDENCE, IMPROVING PERFORMANCE ABOUT CONNEXIONZ THE SMART SOLUTION TO TRANSPORT MANAGEMENT S mart phones, smart grids, smart cars the list of smart technologies

More information

Performance Measures for Public Transit Mobility Managers Presented by: Lalita Sen, Ph.D. Texas Southern University

Performance Measures for Public Transit Mobility Managers Presented by: Lalita Sen, Ph.D. Texas Southern University Performance Measures for Public Transit Mobility Managers Presented by: Lalita Sen, Ph.D. Texas Southern University Barbara Jordan Mickey Leland School Of Public Affairs April 12, 2012 Project Number 0-6633

More information

REQUEST FOR PROPOSALS FOR

REQUEST FOR PROPOSALS FOR Community Action Program Belknap-Merrimack Counties, Inc. REQUEST FOR PROPOSALS FOR TRANSIT SCHEDULING, ROUTING, AUTOMATIC VEHICLE LOCATOR, AUTOMATED PASSENGER COUNTER, MOBILE DATA COMMUNICATION, CUSTOMER

More information

CHAPTER 7 TRANSPORTATION MANAGEMENT/ INTELLIGENT TRANSPORTATION SYSTEMS

CHAPTER 7 TRANSPORTATION MANAGEMENT/ INTELLIGENT TRANSPORTATION SYSTEMS CHAPTER 7 TRANSPORTATION MANAGEMENT/ INTELLIGENT TRANSPORTATION SYSTEMS Introduction Transportation Management is an integral part of managing the existing transportation system to enhance the capacity

More information

Technology Adoption by Small Urban and Rural Transit Agencies

Technology Adoption by Small Urban and Rural Transit Agencies Technology Adoption by Small Urban and Rural Transit Agencies David Ripplinger Bethany Brand-Sargent Small Urban & Rural Transit Center Upper Great Plains Transportation Institute North Dakota State University

More information

Global Positioning System (GPS) Automated Vehicle Location (AVL) Geographic Information System (GIS) and Routing/Scheduling System

Global Positioning System (GPS) Automated Vehicle Location (AVL) Geographic Information System (GIS) and Routing/Scheduling System Global Positioning System (GPS) Automated Vehicle Location (AVL) Geographic Information System (GIS) and Routing/Scheduling System Jeff Tsai Program Director Institute for Transportation Research and Education

More information

TABLE OF CONTENTS 5.0 RECOMMENDATIONS... 36

TABLE OF CONTENTS 5.0 RECOMMENDATIONS... 36 ! TABLE OF CONTENTS 1.0 INTRODUCTION......................................................................................... 1 2.0 CURRENT CONDITIONS................................................................................................................

More information

Metro Met..,.u... T,...,...,...,

Metro Met..,.u... T,...,...,..., ~ ""... c,., Metro Met..,.u... T,...,...,..., One Gateway Plaza Los Angeles, CA 90012-2952 213.922.2ooo Tel metro. net 37 EXECUTIVE MANAGEMENT COMMITTEE MARCH 20,2014 SUBJECT: ACTION: INNOVATIVE WAYS TO

More information

12MAP-21, a funding and authorization bill to govern U.S. federal surface MONITORING IMPLEMENTATION AND PERFORMANCE

12MAP-21, a funding and authorization bill to govern U.S. federal surface MONITORING IMPLEMENTATION AND PERFORMANCE MONITORING IMPLEMENTATION AND PERFORMANCE 12MAP-21, a funding and authorization bill to govern U.S. federal surface transportation spending, creates a data-driven, performance-based multimodal program

More information

Intelligent Transportation Systems Technical Report Summary

Intelligent Transportation Systems Technical Report Summary Intelligent Transportation Systems Technical Report Summary Background What is an Intelligent Transportation System? An Intelligent Transportation System (ITS) improves transportation safety and mobility

More information

Passenger Information Systems: What Transit Agencies Need to Know

Passenger Information Systems: What Transit Agencies Need to Know Passenger Information Systems: What Transit Agencies Need to Know 1 As transit service continues to evolve, passenger information systems are quickly becoming a mainstay in today s public transit domain.

More information

APTA Surveys Transit Agencies on Providing Information and Real Time Arrivals to Customers

APTA Surveys Transit Agencies on Providing Information and Real Time Arrivals to Customers Policy Development and Research SEPTEMBER 2013 APTA Surveys Transit on Providing Information and Real Time Arrivals to Customers In July of 2012, APTA conducted a survey of its transit agency members,

More information

Transit Operations Decision Support Systems (TODSS) Dmitriy Vanchugov Trapeze, ITS Sales Consultant San Francisco, CA

Transit Operations Decision Support Systems (TODSS) Dmitriy Vanchugov Trapeze, ITS Sales Consultant San Francisco, CA Transit Operations Decision Support Systems (TODSS) Dmitriy Vanchugov Trapeze, ITS Sales Consultant San Francisco, CA March 30, 2012 Agenda Agenda What is CAD AVL? TODSS Project Background Next Generation

More information

Final Report. StarTran Financial, Marketing, Management, and Operational Analysis. February 2012

Final Report. StarTran Financial, Marketing, Management, and Operational Analysis. February 2012 StarTran Financial, Marketing, Management, and Operational Analysis Final Report February 2012 SRF Consulting Group, Inc. Bourne Transit Consulting Jack Doolittle MWR & Associates Contents 1.0 Introduction...1-1

More information

SAFETY AND SECURITY TECHNOLOGIES OF IMPORTANCE TO TRANSPORTATION-DISADVANTAGED POPULATIONS USING PUBLIC TRANSIT

SAFETY AND SECURITY TECHNOLOGIES OF IMPORTANCE TO TRANSPORTATION-DISADVANTAGED POPULATIONS USING PUBLIC TRANSIT SAFETY AND SECURITY TECHNOLOGIES OF IMPORTANCE TO TRANSPORTATION-DISADVANTAGED POPULATIONS USING PUBLIC TRANSIT Tykey Truett and Bob Boundy Oak Ridge National Laboratory National Transportation Research

More information

NOVUS. for Demand Response. Thinking in 360 Degrees. Making it Happen.

NOVUS. for Demand Response. Thinking in 360 Degrees. Making it Happen. NOVUS for Demand Response Thinking in 360 Degrees. Making it Happen. for Demand Response Increased Efficiencies, Increased Productivity. From call taking to dispatching, Web-enabled, browser-based NOVUS

More information

4 York Region Transit (YRT/Viva) Mobility Plus Scheduling Software Upgrade Contract Award

4 York Region Transit (YRT/Viva) Mobility Plus Scheduling Software Upgrade Contract Award Clause 4 in Report No. 4 of Committee of the Whole was adopted, without amendment, by the Council of The Regional Municipality of York at its meeting held on March 24, 2016. 4 York Region Transit (YRT/Viva)

More information

San Francisco Paratransit Taxi Debit Card System. 5 5 2010 APTA Bus and Paratransit Conference Cleveland, Ohio

San Francisco Paratransit Taxi Debit Card System. 5 5 2010 APTA Bus and Paratransit Conference Cleveland, Ohio San Francisco Paratransit Taxi Debit Card System 5 5 2010 APTA Bus and Paratransit Conference Cleveland, Ohio Eighth largest transit system in United States, by ridership Service Area: 49 square miles

More information

Parking Management. Index. Purpose. Description. Relevance for Large Scale Events. Options. Technologies. Impacts. Integration potential

Parking Management. Index. Purpose. Description. Relevance for Large Scale Events. Options. Technologies. Impacts. Integration potential Parking Management Index Purpose Description Relevance for Large Scale Events Options Technologies Impacts Integration potential Implementation Best Cases and Examples 1 of 13 Purpose Parking planning

More information