Hotel Management. Teaching and Examination Regulation

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1 PART 2 Hotel Management Teaching and Examination Regulation This Study guide is official stipulated by the Executive Board on 8 July Stenden Hogeschool University of Applied Sciences Rengerslaan 8 PO Box CG Leeuwarden General T (058) info@stenden.com Course T (058) F (058) Part 2 - Teaching and Exam Regulation Hotel Management

2 Teaching and Examination Regulation Stenden Hotel Management School, Bachelor Hotel Management full time, croho number Hotel Management part time, croho number Hotel Management work-study, croho number Associate Degree Hotel Management full time, croho number Hotel Management part time, croho number Hotel Management Work-study, croho number Advice given by the Programme Committee on 4 July Consent given by the Central Participation Council on 3 July Adopted by the Executive Board on 8 July NB: Uniformity of the Teaching and Examination Regulation (TER) 1. This TER contains articles in Chapters 1 to 8 that do or do not apply to a degree programme. Where any given article (paragraph) does not apply, this is indicated with the applicable article (paragraph). Part 2 - Teaching and Exam Regulation Hotel Management

3 Table of Contents 1 General... 8 Article 1 Definition of terms... 8 Article 2 Scope of application of the Regulations Article 3 Adoption and term of the Regulations Admission to the programme Article 1 Prior education requirements for programmes Article 2 Further prior education requirements for programmes Article 3 Additional examination ex. Art sub 4 WHW Article 4 Additional requirements Article 5 Admission to the fast track for students with a Dutch vwo certificate Article 6 Admission to the special track as intended in Art. 7.9b WHW Article 7 Colloquium doctum (entrance examination age 21 years and over) Article 8 Job requirements for part time programmes Article 9 Admission to work-study programmes, job requirements Article 10 Exemption on the basis of other diplomas ex. Art WHW Article 11 Additional test pursuant to Art paragraphs 3 and 4 WHW Article 12 Admission to the post-propaedeutic phase Article 13 Associate Degree Transfer Article 14 Legal protection Curriculum Article 1 Assessment of the Teaching and Examination Regulation Article 2 Aim of the programme Article 3 Structure and study load of the programme Part 2 - Teaching and Exam Regulation Hotel Management

4 Article 4 Language used in teaching Article 5 Provisions for students with a functional limitation Article 6 Composition of the propaedeutic phase Article 7 Composition of the post-propaedeutic phase Article 8 Composition of the Associate Degree programme Article 9 Minor Article 10 Studying abroad Examinations and diplomas Article 1 The examinations of the programme Article 2 Award of degrees Article 3 Diplomas Article 4 Award of diplomas Article 5 Signing of diplomas Article 6 Dates of grades and award of diplomas Article 7 Cum laude scheme Article 8 Declarations Article 9 Grading table of the programme Article 10 Legal protection Examinations, tests and grades Article 1 Forms of examinations and tests Article 2 Order of examinations and tests Article 3 Time periods and frequency of examinations and tests Article 4 Requirements set for examinations and tests Article 5 Registration procedure for examinations and tests Article 6a Practical course of affairs during written examinations and tests Part 2 - Teaching and Exam Regulation Hotel Management

5 Article 6b Practical course of affairs during digital examinations and tests Article 7 Oral examinations and tests Article 8 Determination of grades Article 9 Standards for the grades Article 10 Granting exemptions Article 11 Award of credits Article 12 Recording and publication of grades Article 13 Term of validity of students grades Article 14 Inspection of examinations and tests Article 15 Retention of examinations and tests taken Article 16 Fraud and plagiarism Article 17 Intellectual property Article 18 Legal protection Study Career Advice and Recommendation on Continuation of Studies Article 1 Study career advice Article 2 Article 3 Article 4 Article 5 Recommendation on continuation of studies at the end of the first year of registration for the same programme at the same institution Recommendation on continuation of studies at the end of the second year of registration for the same programme at the same institution Conditions for a Binding Recommendation on Continuation of Studies with Rejection (BSA) Consequences of a binding recommendation on continuation of studies with rejection (BSA) Article 6 Transfer from the propaedeutic to the post-propaedeutic phase Article 7 Referral in the post-propaedeutic phase Article 8 Legal protection Examination Committee Part 2 - Teaching and Exam Regulation Hotel Management

6 Article 1 Formation and composition of the Examination Committee Final and implementing provisions Article 1 Hardship clause Article 2 Unforeseen circumstances Article 3 Publication of the regulations Article 4 Official title, entry into effect Appendices on the Teaching and Examination Regulation Appendix A Competencies of the programme Appendix B Further elaboration on units of study of the curriculum - Bachelor and Associate degree programme - Fulltime and Part-time - Propaedeutic phase VWO Fast Track as a pilot, only full-time Ba programme Description of the programme Appendix C Further elaboration on units of study of the curriculum - Bachelor degree programme - Fulltime and Part-time - Post-Propaedeutic phase VWO Fast Track as a pilot, only full-time Ba programme Description of the programme Appendix D Further elaboration on units of study of the curriculum - Associate degree programme - Fulltime and Part-time Appendix E Hotel Management Work Study - Bachelor and Associate degree programme Appendix F VAVO, FT and Grand Tour Combined course VAVO-HBO ( alvast studeren ) Finishing Touch Programme Grand Tour Appendix G International Branch Campuses Appendix H Additional Regulations Stenden Hotel Management School Article 1 Participation in a module Article 2 The unit/module exam Part 2 - Teaching and Exam Regulation Hotel Management

7 Article 3 Module assignments Article 4 Attendance for compulsory modules Article 4 Active participation for work-study students Article 5 Participation in practical classes Article 6 The Unit test as a component of the unit exam Article 7 The Progress Test Article 7 The Progress Test for work-study students Article 8 The industrial placement Article 8 The industrial placement for work-study students Article 9 Resits Article 10 Resits for the module exam of a compulsory module Article 11 Resit of the module exam for elective modules/minors Article 12 Replacement of progress tests not being a part of Career Development Article 13 Retaking the industrial placement Article 14 Educational experiments Article 15 Determine the results Article 16 Testimonial Article 17 Cum Laude only for cohort 2008 and earlier Article 18 Force majeure regulation Article 19 Objections Article 20 Studying outside the place of business of the programme Article 21 The open minor Article 22 Students who are studying at an International Branch Campus (IBC) Article 23 Introductory stipulations and title Part 2 - Teaching and Exam Regulation Hotel Management

8 1 General Article 1 Definition of terms In these regulations, the following terms mean: specialisation: a specialisation within the programme as referred to in Article 7.13 WHW, not being an Associate Degree programme or a minor; Associate Degree programme: programme as referred to Article 7.8a WHW with a study load of at least 120 credits; objection, appeal and complaints desk: facility as referred to in Article 7.59a WHW; Examination Appeals Board: board as referred to in Article 7.60 WHW; Executive Board: the management of the institution as referred to in Article 1.1 and 10.8 WHW; competency: an integral whole of professional knowledge, attitude and skills a person needs to perform adequately within relevant professional contexts; examination: concluding part of a programme as referred to in Article 7.3 WHW or the propaedeutic phase as referred to in Article 7.8 WHW; examination committee: committee as referred to in Article 7.12 WHW; examiner: person as referred to in Article 7.12c WHW, not being a student or extraneous; extraneous: a person who is registered for a full time or part time programme as an extraneous as referred to in Article 7.32 and 7.36 WHW; Code of Conduct for International Students: code of conduct for international students of higher education, as applicable as from 1 March 2013; institution: Stenden University of Applied Sciences teaching periods, test and examination times: a.m. to 9.30 p.m. central participation council: council as referred to in Article WHW; minor programme: a cohesive optional programme of in total 30 credits, taken in the post-propaedeutic phase, not being a specialisation; unit of study: unit of study as referred to in Article 7.3 WHW, which in connection with other units of study forms the curriculum of the programme, to which a single final examination is attached. A unit of study can relate to a practical exercise; programme committee: committee as referred to in Article 10.3c WHW; Part 2 - Teaching and Exam Regulation Hotel Management

9 programme year: a period that starts on 1 September and ends on 31 August of the next calendar year, and for those who register as of 1 February, the period that starts on 1 February and ends on the last day of February of the next calendar year.; programme variation: a programme can be offered in the full time, part time or workstudy variation; post-propaedeutic phase: the main phase of the programme immediately following the propaedeutic phase; practical exercise: a unit of study as referred to in Article 7.3 paragraph 2 WHW in which the accent is on the practical preparation for the practice of a profession and for the practice of a profession in connection with the education in a work-study programme, in so far as these activities take place under the supervision of the institution. A practical exercise can be given shape in a project, assignment, design, thesis, oral presentation, undergoing industrial placement, participation in an excursion or working in (theme) groups; curriculum: the cohesive whole of units of study taught by the programme; propaedeutic phase: propaedeutic phase of the programme, as referred to in Article 7.8 WHW; ProgRESS.www: student information system; school day: all days which in the annual schedule are usually not designated as holidays, Saturdays, Sundays or regular public holidays are school days; Saturdays may only be intended for taking interim examinations and/or tests and/or final examinations. School/Cluster and Staff Participation Council: council as referred to in Article WHW; student: a person who is registered at the institution as a student as referred to in Article 7.32 WHW; student counsellor: a person employed by the institution to inform and advise (future) students, the management of the programme and the examination committee about student affairs and to counsel a student on request in the event of personal problems; students charter: charter as referred to in Article 7.59 WHW; academic year: the period that starts on 1 September and ends on 31 August of the next calendar year; study career advisor/study coach: the person who is designated on behalf of the programme to advise students on their studies, choice and planning processes, aimed at effective study progress; credit: unit for calculating the study load as referred to in Article 7.4 WHW, whereby 1 credit is equal to 28 hours of study; interim examination: an examination of knowledge, insight and skills as referred to in Articles 7.3 and 7.10 WHW, the outcome of which is expressed by a grade and which constitutes the conclusion of a unit of study; Part 2 - Teaching and Exam Regulation Hotel Management

10 test: part of an interim examination to which a grade by an examiner is attached; WHW: Higher Education and Research Act. Article 2 Scope of application of the Regulations 1. These regulations apply to the teaching and examinations of the Bachelor s degree programme Hotel Management, croho number 34411, full time, part time and workstudy and the Associate degree programme Hotel Management, croho number 80041, fulltime, part time and work-study, hereinafter referred to as: the programme. 2. These regulations apply to the students and extraneï who are registered for the programme, and to the prospective students and the prospective extraneï who request to be admitted to the programme. 3. If the programme is considered a joint programme, these regulations will apply fully, unless the agreement on which the joint programme is based provides otherwise. 4. If the programme has one or more specialisations, these regulations will apply fully, unless the agreement(s) on which this specialisation/these specialisations are based provide otherwise. 5. If applicable, an Associate Degree programme is part of the bachelor s programme. Article 3 Adoption and term of the Regulations 1. These Teaching and Examination Regulations are adopted by the Executive Board, after having heard the central participation council in accordance with Article of the WHW. 2. The programme committee must be given the opportunity annually in good time to assess these Regulations and give advice on them to the Head of School. The programme committee must send a copy of this advice to the School/Cluster and Staff Participation Council (SCMR and SMR). 3. The regulations will apply for the duration of an academic year. The regulations may not be amended during the academic year, unless this is necessary as the result of force majeure and it does not disproportionally prejudice students. An interim amendment will require the prior approval of the Head of School; the provisions of this article will then apply mutatis mutandis. Part 2 - Teaching and Exam Regulation Hotel Management

11 2 Admission to the programme Higher Education and Research Act (WHW): 7.8a, 7.24, 7.25, , 7.28, Article 1 Prior education requirements for programmes 1. To enrol in a higher education programme, the prior education requirement is a diploma in pre-university education (VWO) or general senior secondary education (HAVO) or a diploma from a middle-management programme or of a specialist programme as referred to in Article 7.2.2, first paragraph, of the Adult and Vocational Education Act (WEB)(level 4). For the purposes of this article, a diploma referred to in the first sentence will be equated with the diploma of the vocational education programmes designated by ministerial regulation, referred to in Article 7.2.2, first paragraph, under c, of the WEB. Article 2 Further prior education requirements for programmes 1. The following Dutch diplomas from senior secondary vocational education (mbo, level 4), senior general secondary education (havo) and pre-university education (vwo) give direct access to the programme: a. mbo diploma, level 4; b. havo diploma, subject combination science and technology, provided second modern foreign language in subject combination; c. havo diploma, subject combination science and health, provided second modern foreign language in subject combination; d. havo diploma, subject combination economics and society, provided second modern foreign language in subject combination; e. havo diploma, subject combination culture and society, provided economics or management & organization in subject combination; f. vwo diploma, subject combination science and technology, provided second modern foreign language in subject combination; g. vwo diploma, subject combination science and health, provided second modern foreign language in subject combination; h. vwo diploma, subject combination economics and society, provided second modern foreign language in subject combination; i. vwo diploma, subject combination culture and society, no requirements provided. The diplomas listed under letters b to i relate to havo/vwo subject combinations that applied from 1 August Part 2 - Teaching and Exam Regulation Hotel Management

12 Article 3 Additional examination ex. Art sub 4 WHW 1. The Executive Board may decide that a person in possession of a diploma referred to in Article 1 who does not meet the conditions referred to in Article 2 may nevertheless be enrolled, on condition that a test shows that substantively similar requirements have been met. These requirements must be met before the programme starts. 2. In case of an additional test, the knowledge of the required subjects or the required level referred to in Article 2 will be tested. Article 4 Additional requirements 1. If the practice of the profession or professions for which a programme prepares or the organisation and structure of the education sets specific requirements for knowledge and skills which are not or not to a sufficient extent part of secondary education or vocational education referred to in the Secondary Education Act (Wet voortgezet onderwijs), or sets specific requirements for the capacities of the student, requirements can be set in connection with this by ministerial regulation in addition to the requirements referred to in Article 1 and 2. This must also concern a combination of at least two types of admission requirements, whereby there must be a direct relationship between the selection criteria and the programme or professional profile 1. Selection for Ba and Ad students, full-time and part-time Stenden HMS has a selection procedure only for Dutch students and for foreign students who are living in The Netherlands. This selection procedure consists of: - Individual tests, focused on capacities, personality, interests and skills; - An interview, focused on the motivation for the industry and the study programme. Within 2 weeks after the selection day an extensive report together with the results is sent by mail. This report is used within your (study) career development process. If the result is below 4.5 the student is rejected. The student can ask for a second opinion at Mrs. Rita Dijk (phone number +31 (0) ). The result of the second opinion is binding. Selection Procedure for work-study students The Work-Study programme has a selection procedure. This selection procedure consists of: o An interview focused on the motivation for the study and the study skills. A minimum score of 3.5 is required. o A Work Place scan with a positive advice. If either score is not the required norm, the candidate is rejected. The student can ask for a second opinion at Mrs. Ingrid Lamsma (phone number +31 (0) ). The result of the second opinion is binding. Students with MHS diploma The complete selection procedure is not applicable to students with a diploma from the Middelbare Hotelschool (MHS). They must show a letter of recommendation from the director of their school. In that case the selection procedure is limited to an interview in which the focus is on the industry and the motivation. When admitted a 1 Quality in Diversity in Higher Education Bill Part 2 - Teaching and Exam Regulation Hotel Management

13 competence test is undergone. The report on that competence test will be used in the (study) career development process. 2. The programmes to which the first paragraph can apply will be determined by order in council, as well as the types of costs it refers to and the maximum amounts that can be charged. Article 5 Admission to the fast track for students with a Dutch vwo certificate 1. An Executive Board may offer a fast track within a bachelor programme in higher professional education that is open to students with a certificate as provided for in Article 7.24, paragraph 2a or 2b, of the WHW or a certificate which, pursuant to Article 7.28, paragraph 2 of the WHW, has been designated by ministerial regulation or judged by the Executive Board as being at least equivalent to this. A student who meets the condition provided for in the first sentence and the other enrolment conditions will be registered for a fast track on request. 2. The Executive Board can also decide to admit a student other than the student provided for in the first subsection to the fast track if the Executive Board judges that he is suitable for that fast track. 3. Contrary to Article 7.4b, paragraph 1 of the WHW, the study workload for a fast track is 180 credits. Article 6 Admission to the special track as intended in Art. 7.9b WHW Not applicable. 1. If the Executive Board offers a special track in a degree programme with a focus on achieving a higher level of knowledge for the students, it may introduce a selection procedure. 2. The Executive Board determines the rules for the selection procedure intended in the first paragraph. This concerns the following rules: [supplement the rules, which must, in any event include the following: * cognitive and non-cognitive criteria; * relation between selection criteria and degree programme profile; * motivated admission or rejection.] Article 7 Colloquium doctum (entrance examination age 21 years and over) 1. The Executive Board may exempt persons aged twenty-one years and over who do not meet the prior education requirements referred to in Article 1, nor have been exempted from them pursuant to Art WHW, from such prior education requirements if an examination given by a committee to be formed by the Executive Board shows suitability for the education in question and sufficient mastery of the Dutch language to be able to take the education successfully. 2. The programme requirements for the entrance examination, as intended in paragraph 1 are: Part 2 - Teaching and Exam Regulation Hotel Management

14 The Colloquium Doctum is an entrance test at HAVO level in the for our education obligatory courses English (speaking and writing) and German, French or Spanish (speaking and writing) and General Economics 1. The Colloquium Doctum will be held two times a year. Information can be obtained at the secretariat of the Stenden Hotel Management School, Mrs. Rita Dijk (phone number +31 (0) ). Language test The entrance tests for the languages exist of three parts, related to the final exam of the HAVO. Preparation can be done with the Eindexamenbundels of English and German, French or Spanish. They can be found in our library. The three parts are: - Texts with multiple choice questions. - Writing a business letter for the hospitality branch. - Oral exam; this will be a talk as a result of a text about service in the hospitality. It will take about 20 minutes. During the talk attention will be paid to reading, listening and speaking skills. It is allowed to use a dictionary in the preparation of the exam. It is not possible to have a look at an old exam. General Economics 1 During the Colloquium Doctum a number of multiple choice questions about variable costs, budget plan and so on will be asked. Also a number of open questions will be asked about subjects like balance, ratios (liquidity, solvability), paying of interest and instalment, breakeven point, computing of tax due according to the slice tariffs in The Netherlands. The questions attune to subjects of general development and general economics. 3. The Executive Board may depart from the age limit referred to in paragraph 1 in respect of a diploma issued outside the Netherlands, which, in the person s own country, gives access to a programme at an institution of higher education. The Executive Board may also depart from that age limit in special cases if no diploma can be submitted. Article 8 Job requirements for part time programmes 1. For the purpose of enrolment in a part time programme, the Executive Board may set requirements for performing work while taking the programme. You need to have relevant work experience in the hospitality industry and your current job should be at least for 20 hours per week in the hospitality industry. Workplace scan A workplace scan will also be performed which will result in a positive or negative advice. You need a positive advice on the basis of the selection procedure as well as for the workplace scan to be admissible to our part time education. 2. In the case that the Executive Board designates work as units of study, requirements may be set for the work. Not applicable. Part 2 - Teaching and Exam Regulation Hotel Management

15 Article 9 Admission to work-study programmes, job requirements 1. Extraneï are not admitted to work-study programmes. 2. The practice of the profession of a work-study programme takes place on the basis of a contract concluded on behalf of the university of applied sciences by the programme, the student and the company or organisation where the profession is practised. 3. The contract referred to in the second paragraph must at least contain provisions on: the term of the contract and the duration of the period or periods of professional practice, the supervision of the student, the part of the qualities in relation to knowledge, insight and skills that a student should have acquired at the end of the programme and should be achieved while practising the profession, as well as their assessment, and the cases and way in which the contract can be terminated prematurely. The contract should be for at least 24 hours per week. 4. Anyone wanting to be admitted to a work-study programme must at the time of admission or no later than six months afterwards have a contract as referred to in the second paragraph. If the requirement referred to in the preceding sentence is not met, the person concerned will be deemed not to have met the conditions to participate in the work-study programme. This means that the Examination Committee can then decide to deny the student admission to the work-study programme. The student will be informed in writing of a decision as referred to in the preceding sentence. 5. If a contract as referred to in the second paragraph is terminated prematurely as a result of attributable failure of the student, the student will be given the opportunity for a period of six months at most to conclude a new contract as referred to in the second paragraph. If this does not work, the student will be deemed no longer able to meet the conditions for participation in the work-study programme. This means that the Examination Committee can then decide to deny the student admission to this programme. The student will be informed in writing of a decision as referred to in the preceding sentence. Article 10 Exemption on the basis of other diplomas ex. Art WHW 1. Anyone who has been awarded a degree (bachelor's or master's) and anyone who has passed a propaedeutic examination at a higher education institution will be exempt from the prior education requirements referred to in article Anyone who is admitted to university or higher professional education in a country which is a State Party that has ratified the Convention on the Recognition of Qualifications concerning Higher Education in the European Region (Dutch Treaty Series (Trb.) 2002, 137) will also be exempt from the prior education requirements, without prejudice to the right of the Executive Board under Article IV.1 of the aforementioned Convention to show a substantial difference between the general requirements for access in the country where the qualification was obtained and the general requirements laid down by or pursuant to this Act. 3. The Executive Board, after advice from the Examination Committee, will grant exemption from the prior education requirements referred to in articles 1, 7 and 8 to a person who possesses a diploma issued in the Netherlands or not which is Part 2 - Teaching and Exam Regulation Hotel Management

16 considered by ministerial regulation at least equivalent to the diploma referred to in the relevant paragraph, without prejudice to the third and fourth paragraphs. The Executive Board may grant exemption to a person who possesses a diploma issued in the Netherlands or not which is not included in the ministerial regulation referred to in the first sentence, if in the opinion of the Executive Board, after advice from the Examination Committee, that diploma is at least equivalent to the provisions of articles 1, 7 and 8. If a diploma issued outside the Netherlands is concerned, the Executive Board may determine that no examinations or components of examinations will be taken until proof has been furnished to the satisfaction of the Examination Committee of sufficient mastery of the Dutch language to be able to undergo the education successfully. The Executive Board, after advice from the Examination Committee, may also determine that the person concerned will not be enrolled as long as the proof referred to in the preceding sentence has not been furnished. 4. If further prior education requirements as referred to in Article 7.25 paragraph 1 of the WHW have been set by ministerial regulation, a person in possession of a diploma cannot take any examinations before the student has shown in a manner to be determined by the Executive Board on the basis of an additional examination that the student possesses the knowledge and skills to which the requirements referred to in article 1 relate. 5. The Executive Board, after advice from the Examination Committee, may determine that a person possessing a diploma as referred to in the first or second paragraph cannot be enrolled if the Executive Board is of the opinion that the further prior education requirements referred to in article 2 are of such a nature that it can reasonably be expected that it will not be possible to show in the first year of enrolment in the programme on the basis of an additional examination as referred to in the third paragraph that the person concerned possesses the knowledge and skills to which the requirements relate. The Executive Board will determine the way in which the person concerned can be exempted from those requirements on the basis of an additional examination with a view to enrolment. 6. The requirements to be set for the test, referred to in paragraphs 4 and 5, are included in Art. 11. Article 11 Additional test pursuant to Art paragraphs 3 and 4 WHW 1. If a prospective student has a propaedeutic diploma (university of applied sciences (hbo) or academic university (wo)), an hbo degree diploma or a wo degree diploma, but does not meet the further prior education requirements referred to in Article 2, in the additional test, the knowledge of the required subjects or the required level, referred to in Article 2, will be tested. 2. If a prospective student has a foreign diploma that is equivalent to a havo or vwo diploma but does not meet the further prior education requirements referred to in Article 2, in the additional test the knowledge of the required subjects or the required level, referred to in Article 2, will be tested and requirements with respect to mastery of the Dutch or English language will be set. 3. If a prospective student as referred to in paragraph 2 wants to enrol in a Dutch language programme, the diploma NT2-second level must demonstrably have been Part 2 - Teaching and Exam Regulation Hotel Management

17 obtained. This requirement may be departed from for a prospective student with an equivalent German diploma. [If applicable, the requirement set on them of mastery of the Dutch language is included in the teaching and examination regulations of the relevant programme.] 4. If a prospective student as referred to in paragraph 2 wants to enrol in an English language programme, the prospective student must demonstrably have obtained an IELTS score six. A test comparable to an IELTS-test score 6.0 means: a. TOEFL10 Paper: 550; b. TOEFL Computer: 213; c. TOEFL Internet: 80: d. TOEIC11: 670; e. Cambridge ESOL12: CAE C. Article 12 Admission to the post-propaedeutic phase A student can be admitted to the post-propaedeutic phase of a programme in different ways: 1. The requirement for enrolment in the programme after the propaedeutic examination is possession of a diploma of a propaedeutic examination of that programme which has been passed. 2. The Executive Board may grant exemption from the requirements referred to in the first paragraph to a person who possesses a diploma issued in the Netherlands or not, if in the opinion of the Executive Board, that diploma is at least equivalent to the diploma referred to in the first paragraph. If a diploma issued outside the Netherlands is concerned, the Executive Board may determine that no examinations or examination components can be taken until proof has been furnished to the satisfaction of the relevant Examination Committee of sufficient mastery of the Dutch language to be able to undergo the education successfully. 3. In departure from the first paragraph, at the request of the person who is enrolled, the Examination Committee can already allow that person to take one or more components of the final examination before the student has passed the propaedeutic examination of the relevant programme. There are no conditions for the students. Article 13 Associate Degree Transfer 1. Students who have been awarded a degree, as intended in Art. 7.10b, paragraph 1 WHW, are entitled to follow a Bachelor s degree programme in Higher Professional Education. The Executive Board may thereby determine which other units of study must also be followed in the Bachelor s degree programme in question. Part 2 - Teaching and Exam Regulation Hotel Management

18 Article 14 Legal protection 1. A (prospective) student may lodge objection with the Executive Board within six weeks of the date against general decisions on admission via Elf@stenden.com. Before deciding, the Executive Board will obtain advice from the Disputes and Complaints Committee. 2. The decision on an objection can be appealed at the Higher Education Appeals Tribunal in The Hague. Part 2 - Teaching and Exam Regulation Hotel Management

19 3 Curriculum Higher Education and Research Act (WHW): 6.13, 7.2, 7.4, 7.4b, 7.7, 7.8, 7.8a, 7.8b, 7.9, 7.9b, 7.11, Article 1 Assessment of the Teaching and Examination Regulation 1. The Executive Board is responsible for the regular assessment of the Teaching and Examination Regulation (TER). It will assess the time demands deriving from the TER that are imposed upon the students for the purpose of monitoring and, where necessary, adapting the study load. Article 2 Aim of the programme 1. The programme is intended to teach students such knowledge, attitude and skills in the field of International Hospitality Management that when they complete the programme they are able to perform professional duties in that field and are also eligible for any continued programme. After completing the programme, students should be able to work independently as practitioners of professions and with a critical attitude, and the students should possess competencies at higher professional education level as referred to in Annex A. Article 3 Structure and study load of the programme 1. The programme has a study load of 240 European credits (EC), of which 60 credits belong to the propaedeutic phase and 180 credits belong to the post-propaedeutic phase. 2. The programme is structured as full time, part time or work-study and is taught by the Stenden Hotel Management School. 3. The full time programme and the part time programme have no specialisation. The full time programme has an Associate Degree programme. The part time programme does not have an Associate Degree programme. 4. Not applicable. The specialisation... is structured as fulltime/part time. The specialisation has a study load of... credits. 5. The Associate Degree full time and part time programme has a study load of 123 European credits. The Associate Degree of the Work-study programme has a study load of 120 ECs. 6. Students who have been awarded an Associate Degree and who follow the Bachelor s degree programme must follow the units of study prescribed by the Executive Board. The students must consult the applicable Examination Committee in that regard. 7. For students taking the programme in the form of work-study, the periods in which work is done in professional practice will be considered a unit of study, in so far as Part 2 - Teaching and Exam Regulation Hotel Management

20 this work is performed under supervision of the programme. The following requirements are set for this work: a. the duration of the periods in professional practice is 42 weeks of 24 hours as a minimum; b. the study load of the periods in professional practice is 12 EC on a yearly basis; c. each period must be structured so that the student is able to develop the competencies to the level specified for that period in the contract between the institution, student and company; d. units of study that are carried out in professional practice must be concluded with an examination. Article 4 Language used in teaching 1. The courses in the programme are taught in English, unless: a. the course relates to a different language; b. the course is given in the context of a guest lecture by a guest lecturer who speaks a different language; c. the specific nature, structure or quality of the course, or the origin of the students necessitates the use of a different language. The Executive Board had adopted a Code of Conduct for this purpose for the use of languages other than Dutch in teaching. 2. In a programme (Work-study) taught in Dutch, literature in other languages may be used. Article 5 Provisions for students with a functional limitation 1. The Head of School will offer students with a functional limitation an educational environment which is equivalent as far as possible to that of students without a functional limitation and offers equivalent opportunities to succeed in one s studies. The Study & Disability Regulations, as attached to the Students Charter as an appendix, provide for the necessary and agreed facilitation of the persons concerned. Article 6 Composition of the propaedeutic phase 1. The propaedeutic phase has three aims: a. orientation; b. referral; c. selection. 2. The propaedeutic phase of the programme contains the units of study as referred to in Annex B, with the corresponding study load (60 credits in total). Article 7 Composition of the post-propaedeutic phase 1. The post-propaedeutic phase of the programme -as well as the specialisation(s) attached to it - contains the units of study as described in Annex C, with the corresponding study load (180 credits in total). Part 2 - Teaching and Exam Regulation Hotel Management

21 Article 8 Composition of the Associate Degree programme 1. The Associate Degree programme as referred to in Article 3, Paragraph 5 contains the units of study as described in the relevant Annex with the corresponding study load. Article 9 Minor 1. A minor programme comprises in total 30 credits and forms part of the postpropaedeutic phase. 2. The minor a student takes is related to the student s ambitions and is clearly related to the end competencies of the programme. The minor should be an addition to the other components of the programme the student is taking. 3. The Examination Committee of the School that developed the minor is responsible for the contents of the minor and must see to it that the minor at least meets the requirements set in the following paragraph. 4. The minors offered by the institution are placed at the beginning of the programme year on the website accessible to all students website: The website must at least state: a. which minors the institution offers; b. whether the offer of the minor is or is not bound by a minimum number of participants; c. what procedure is used in registering for a minor; d. what requirements apply for admission to the minor; e. which school is responsible for the contents of the minor and who is responsible within the school; f. which components the minor comprises, including the number of credits and the method of testing and resitting each component. 5. During the programme year, the contents of a minor may not be changed. In departure from the preceding sentence, a minor offered cannot be taught in case of insufficient interest, provided it is stated on the website referred to in paragraph 4 that a minimum number of participants is required in order for the minor to be taught. A minor can be taken only if the propaedeutic examination has been passed and at least 60 credits have been obtained. 6. Irrespective of the foregoing, the admission of a student to a minor will require the approval of the Examination Committee of the programme taken by the student. The Examination Committee may choose to publish a list of minors that students may take without personally having to ask for permission. 7. Besides the minors offered by the institution, students can take minors by way of or do an exchange programme. Admission of a student to a minor programme by this route requires approval from the Examination Committee of the programme where the student is enrolled. Part 2 - Teaching and Exam Regulation Hotel Management

22 Article 10 Studying abroad 1. Studying abroad is subject to Stenden s policy that a maximum of 90 credits of the curriculum (with a maximum of 30 theory credits and a maximum of 60 placement credits) can be taken abroad. Part 2 - Teaching and Exam Regulation Hotel Management

23 4 Examinations and diplomas Higher Education and Research Act (WHW): 7.3, 7.10, 7.10a, 7.11, 7.12c, 7.19a, 7.33 Article 1 The examinations of the programme 1. In the programme the propaedeutic phase is concluded with an examination and the post-propaedeutic phase with a final examination. If an Associate Degree programme is attached to the programme, that programme will also be concluded with an examination. 2. The examinations referred to in the first paragraph will be passed if all units of study of the relevant phase or programme have been passed (examination and grade together), or an exemption has been granted from them. 3. The final examination in the post-propaedeutic phase cannot be passed until the propaedeutic examination has been passed or an exemption has been granted from taking it. 4. The Examination Committee will determine the results of the examinations referred to in the first paragraph after it has examined whether the student has complied with all obligations applicable to the examination in question. 5. The Examination committee will award a diploma to the student who has passed an examination and also meets the further statutory requirements. One diploma will be awarded per programme. No propaedeutic diploma will be awarded to a student who has obtained an exemption from the Examination Committee from taking this phase of the programme. 6. The Executive Board will retain passed examinations and the related papers for a period of at least seven years. Article 2 Award of degrees 2 1. The Examination Committee will award the Bachelor s Degree of Business Administration (BBA) on behalf of the Executive Board if the final examination in the post-propaedeutic phase has been passed. 2. In case of education worldwide, the memorandum Line of Conduct for Dutch Education Worldwide of the Minister of Education, Culture and Science (OC&W) will apply. 3. The Examination Committee will award the Associate Degree of Business Administration on behalf of the Executive Board to a student who has passed the examination of an Associate Degree programme. 2 As a consequence of the Dutch Law Kwaliteit in Verscheidenheid a different title for the degree may be used. Part 2 - Teaching and Exam Regulation Hotel Management

24 Article 3 Diplomas 1. The Executive Board will use the model of the diplomas and establish the appendices referred to below with due observance of Article 7.11 WHW. The following must be stated at any rate: a. the name of the programme and the institution that provides the programme, as listed in the Central Register of Higher Education Study Programmes (CROHO); b. which units of study the examination covered; c. if applicable, which minor was passed; d. if applicable, what qualification to practise a profession is attached to the diploma; e. what degree was awarded by the Executive Board; f. at what time the programme was last accredited or passed the initial accreditation of new programmes; 2. The units of study of the examination and the minor passed will be mentioned in a certified annex, in which the number of credits and grade obtained will also be listed. The grade referred to in the preceding sentence will be expressed as referred to in article 9 of Chapter The Examination Committee will add a diploma supplement to a diploma of the final examination passed that matches the standard format agreed by Europe. The purpose of the diploma supplement is to provide insight into the nature and content of the completed programme, partly with a view to international recognisability of programmes. The diploma supplement, written in English, must at least contain: a. the name of the programme and the institution that provides the programme, b. whether it is a programme in university education or a programme in higher professional education, c. a description of the content of the programme, d. the study load of the programme and e. the degree programme Grading Table as given in article 9. Article 4 Award of diplomas 1. As proof that the examination was passed, the Examination Committee will award a diploma with the diploma supplement. 2. A student who is entitled to the award of a diploma may request the Examination Committee not to award it in accordance with rules to be adopted by the Executive Board. 3. If a student discovers an error on his or her list of grades, the student must immediately contact the ESR Information & Registration Centre. If no error is discovered there, the student must respond to the Examination Committee in writing within four school weeks after the final grade of a unit of study is determined. 4. The date on the diploma is the date on which the Examination Committee has established that the student has fulfilled the conditions. The procedural condition for awarding a degree diploma is that the student must be enrolled in the programme at the time of awarding. Part 2 - Teaching and Exam Regulation Hotel Management

25 Article 5 Signing of diplomas 1. The diploma will be signed on behalf of the Executive Board: a. by the chairman and secretary of the Examination Committee or their deputies; b. by the student. 2. The Diploma Supplement to the diploma referred to in article 3 will be signed and provided with the name of the chairman of the Examination Committee and secretary, or their deputies. 3. The names of the persons authorised to sign will be registered in a signature register. This register is administrated by the ESR Test Service Bureau. Article 6 Dates of grades and award of diplomas 1. At the start of each academic year, the Examination Committee will set the dates on which the grades referred to in article 1 are determined, with due observance of the third and fourth paragraphs in article At the start of each academic year, the Head of School will set the dates on which the diplomas referred to in article 3 will be awarded in a public ceremony. 3. The grade on the propaedeutic examination will be determined twice a year, at the end of the programme year, after the grades on the last resits have been processed. At the student s request the grade can also be determined in the interim in the course of the programme year. Article 7 Cum laude scheme 1. A student must submit a request to the Examination Committee to grant the classification Cum Laude to the propaedeutic diploma. The request must be accompanied by a list provided by the student of all grades the student obtained on the basis of which the student believes the student is entitled to the classification Cum Laude. 2. A student must submit a request to the Examination Committee to grant the classification Cum Laude to the Ad or bachelor s degree diploma. The request must be accompanied by a list provided by the student of all grades the student obtained on the basis of which the student believes the student is entitled to the classification Cum Laude. 3. The Examination Committee will judge whether the classification Cum Laude is to be granted. 4. If declared applicable in paragraph 1 of this article, the Examination Committee will grant the classification "Cum Laude" if the student meets the following conditions upon receiving the propaedeutic diploma: a. The weighted average based on the credits obtained for all grades obtained is 8.0 or higher; b. The student must be awarded at least a pass grade for all units of study of the propaedeutic phase without taking any resits; Part 2 - Teaching and Exam Regulation Hotel Management

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