September 6-7, 2002 Deutsche Bundesbank Training Centre

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1 September 6-7, 2002 Deutsche Bundesbank Training Centre Initiated by Main Sponsor Co-Sponsors Media Partner

2 Ladies and Gentlemen, We cordially invite you to the first European Outsourcing Summit to be held in Eltville am Rhein, near Frankfurt. In the first place, outsourcing is a management decision. In today s corporate environment enterprise resource planning or leveraged cost orientation or a mixture of both frequently result in farreaching decisions for outsourcing. Fundamentally it constitutes a management option at any given point along the value chain. Starting from the radical question, What s really core to my business? the concept of outsourcing is applicable across industries. In the long run, no industry around the globe can afford to escape the scrutiny of its respective business processes. Small wonder, since well-informed minds and eyes of global capital markets and their investors insist on corporate value chains delivering reliable revenue based on plausible structures. Capital markets have embraced technology like few other industries. Their benchmarking techniques will leave little or no manoeuvre space and niches for corporate underperformers. They have made value orientation the benchmark of entrepreneurial success and the appropriateness of business strategies. And it is in the realm of this business approach where impulses for outsourcing are presently generated: Corporate outsourcing is all about value orientation. The European Outsourcing Summit on September 6-7, 2002, will undertake a profound examination of the influence outsourcing has on the European corporate landscape. Corporate decision makers and experts from the finance, the IT, and other industries will share their extensive know-how and global experiences and, thus, secure the orientational and executive value of this première. We look forward to welcoming you on the premises of the Bundesbank Training Centre in Eltville am Rhein. Managing Dean Hochschule für Bankwirtschaft President International Bankers Forum e.v.

3 Friday Sept 6, a.m. Welcome Address Key Note Address Dr. Hans Reckers Panel 1 Prof. Dr. Dietmar Fink David Gilks Thomas Köhler President, International Bankers Forum e.v. Managing Dean, Hochschule für Bankwirtschaft Member of the Board, Deutsche Bundesbank Outsourcing as Management Tool and Areas of Utilisation Status and Future Trends Head of Management Consulting and Corporate Development, Bonn-Rhein-Sieg University of Applied Sciences Senior Vice President Investor Services, JPMorgan Chase Bank Managing Director Germany, Accenture Prof. Dr. John W. Kensinger Professor of Finance, Hochschule für Bankwirtschaft a.m. Coffeebreak a.m. Panel 2 IT-Outsourcing: Challenging the Future! Ulrich Lietsch Ralf Russ Dr. Carsten Stockmann Volker Wagner Prof. Dr. Armin Heinzl p.m. Lunch p.m. Workshops & Lectures Managing Director, itelligence AG Financial Solutions Director Front Office Solutions, Fujitsu Siemens Computers GmbH CEO, MLP Login GmbH Member of the EDS Board of Directors in Germany, Client Executive Financial Solutions, EDS Deutschland GmbH Professor and Chair of Information Systems, University of Bayreuth itelligence HfB Fujitsu Siemens Computers MOL WS 1.1 WS 1.2 WS 1.3 WS 1.4 Business Process Outsourcing Outsourcing of E-Learning IT-Outsourcing Business Transformation Outsourcing Application Management Services Short Term ROI by Additional Services e.g. E-Procurement Services (Catalogue Management) E-Learning: Make or Buy? Buy and Make! The Electronic Learning Net of Commerzbank AG Outsourcing Approach for Strategic Partnering Matching the Vision with the Actions in MOL Klaus-Michael Porada, itelligence AG Kurt H. Faur, Commerzbank AG Dr. Joachim Hasebrook, efiport AG p.m. Coffeebreak p.m. Workshops & Lectures Ralf Russ, Fujitsu Siemens Computers GmbH Antoine Parmentier, MOL Hungarian Oil and Gas PLC EDS Accenture Capco itelligence WS 2.1 WS 2.2 WS 2.3 WS 2.4 IT-Outsourcing Business Transformation Outsourcing Outsourcing Strategies IT-Outsourcing IT-Outsourcing Lessons Learned from an Early Mover in the German Banking Industry Transformational Outsourcing: A New Vision for Value Next Generation Outsourcing From Cost Saving to Strategic Approach Solution Management Support and Monitoring as Success Factors for a Safe and Cost Effective Operation of your System Dr. Sigurd Bünte Sal. Oppenheim jr. & Cie. KGaA Bernd Recker, Accenture Thomas Eisenbarth, Capco Armin Eckert, itelligence AG p.m. Coffeebreak p.m. Panel 3 Creating Value through Business Transformation Outsourcing Roger A. Cox Vice President Europe-Middle East-Africa, Gartner Antoine Parmentier Director of Tax and Accounting, MOL Hungarian Oil and Gas PLC Bernd Recker Partner Financial Services, Accenture Bernhard Schüller Member of the Board, bws bank AG Prof. Dr. John W. Kensinger Professor of Finance, Hochschule für Bankwirtschaft p.m. End of Panel Discussions & Lectures p.m. Wining and Dining p.m. End of First Day

4 Saturday Sept 7, a.m. Early Morning Exercise a.m. Breakfast a.m. Opening Remarks President, International Bankers Forum e.v a.m. Panel 4 Outsourcing: Same Business Different Culture Thomas Eisenbarth Steffen Köhler Dr. Bernhard Walther Helmut von der Lahr Partner, Capco Manager Financial Services, KPMG Consulting AG Chairman of the Supervisory Board, arago Institut für komplexes Datenmanagement AG Head of Corporate Communications, Maleki Group a.m. Coffeebreak a.m. Lecture Expanding Corporate Sources: Visions of Outsourcing Dr. Gerhard Niesslein CEO, Deutsche Telekom Immobilien und Service GmbH p.m. Conference Declaration Managing Dean, Hochschule für Bankwirtschaft p.m. Lunch p.m. End of Conference

5 Among the Speakers are: Dr. Sigurd Bünte Managing Director and CIO, Sal. Oppenheim jr. & Cie. KGaA Ulrich Lietsch Managing Director, itelligence AG Financial Solutions Roger A. Cox Vice President Europe-Middle East- Africa, Gartner President, International Bankers Forum e.v. Thomas Eisenbarth Partner, Capco Dr. Gerhard Niesslein CEO, Deutsche Telekom Immobilien und Service GmbH Kurt H. Faur Central Human Resources Division, HR Development, Commerzbank AG Antoine Parmentier Director of Tax and Accounting, MOL Hungarian Oil and Gas PLC Prof. Dr. Dietmar Fink Head of Management Consulting and Corporate Development, Bonn-Rhein-Sieg University of Applied Sciences Klaus-Michael Porada Account Manager ASP Outsourcing & Services, itelligence AG David Gilks Senior Vice President Investor Services, JPMorgan Chase Bank Bernd Recker Partner Financial Services, Accenture Dr. Joachim Hasebrook Member of the Board, efiport AG Dr. Hans Reckers Member of the Board, Deutsche Bundesbank Managing Dean, Hochschule für Bankwirtschaft Ralf Russ Director Front Office Solutions, Fujitsu-Siemens Computers GmbH Prof. Dr. Armin Heinzl Professor and Chair of Information Systems, University of Bayreuth Bernhard Schüller Member of the Board, bws bank AG Prof. Dr. John W. Kensinger Professor of Finance, Hochschule für Bankwirtschaft Dr. Carsten Stockmann CEO, MLP Login GmbH Steffen Köhler Manager Financial Services, KPMG Consulting AG Volker Wagner Member of the EDS Board of Directors in Germany, Client Executive Financial Solutions, EDS Deutschland GmbH Thomas Köhler Managing Director Germany, Accenture Dr. Bernhard Walther Chairman of the Supervisory Board, arago Institut für komplexes Datenmanagement AG

6 Initiators Organisation Office Project Management International Bankers Forum e.v. Hochschule für Bankwirtschaft, Frankfurt am Main Maleki Group Financial Communications & Consulting Wiesenau Frankfurt am Main Germany Phone: +49 (0) /178 Fax: +49 (0) Michaela Richter Alihan Sav Anne Katrin Scherle Conference Date September 6-7, 2002 Conference Venue Deutsche Bundesbank Training Centre Erbacher Straße Eltville am Rhein Germany Parking is available in an underground parking lot for all participants. From the Frankfurt airport, the venue can be reached by taxi (30 min) or by train via Wiesbaden (60 min). Programme Conference Language Conference Fee Payment The organisers reserve the right to alter the programme as may be necessary. English Due to the generous support from our sponsors the conference fee is 300 (plus 16 % VAT) including coffeebreaks, lunches, and dinner throughout the conference. You will receive an invoice after submitting the registration form. Please remit the amount to EBTF GmbH Deutsche Bank 24 AG Bank Code Account No Admission Policy Cancellation Accomodation Please note that the number of tickets is limited. Please register early to ensure your participation. Conference fees will be refunded for any cancellation received in written form. There will be no refund for cancellations received after August 20, This also applies to cases of unforeseen circumstances. Substitutes are accepted at any time. In case of cancellation of the event due to circumstances beyond the organiser s control, reimbursement of conference fees and all other liabilities are excluded. Accomodation at the Training Centre of Bundesbank for one night (September 6-7, 2002) can be arranged by the organisation office at a cost of 80 per night. Please note that the number of rooms is limited. The reservations will be made on a first come, first serve basis. For an extended stay in the Rheingau region (September 7-8, 2002) a limited number of rooms at your own expense is available at Schloß Reinhartshausen Kempinski Erbach im Rheingau Eltville am Rhein Germany Phone: +49 (0) Fax: +49 (0) Single Rate/Double Rate: 220/ 245 Please refer to the reservation code Outsourcing to obtain the special rate.

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