Emergency caller location in an internet world

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Shanon Stevens
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1 Emergency caller location in an internet world Roundtable on European Emergency Number 112 Sofia, Bulgaria March 6 th Christophe.Fondin@andrew.com

2 Why does one need a E112 caller location system? IT S ALL ABOUT IMPROVING RESPONSE TIME More than 2% of the genuine emergency callers in the UK actually are not able to provide ANY type of information about their location. 150 Million EU citizens are traveling cross borders within the EU every year, not all of them will know their location in a case of emergency, if they do, will they be able to communicate it effectively? EC website about each member states E112 response time, the availability of the location information, its accuracy, the languages, etc. - So E112 caller location already exist for my mobile phone, doesn t it?

150 Million EU citizens are traveling cross borders within the EU every year, not all of them will know their location in a case of emergency, if they do, will they be able to

3 United States FCC E-911 Regulation Network-Based Caller Location System in place for the past 10 years Operators must deliver to PSAPs 911 caller location within 100 meters on 67% of calls, within 300 meters on 95% of calls. Operators must deploy network-based E911 location systems In Response to PSAP Requests - Within 6 months of a PSAP request, carrier must deploy E911 Phase II to cover 50% of PSAP/service area or subscribers. - Within 18 months of a PSAP request, carrier must deploy E911 Phase II to cover 100% of PSAP/service area or subscribers.

Operators must deploy network-based E911 location systems In Response to PSAP Requests - Within 6 months of a PSAP request, carrier must

4 European Commission Regulation OLD: to the extend it is technically feasible, location information shall be made available to Emergency Services NEXT: caller location information shall be delivered as soon as possible to the authorities handling the call

available to Emergency Services NEXT: caller location

Assistance, Medical Assistance, Personal Security, Games Public Safety Location 112, Police,

5 Mobile Location Systems already exist for Commercial Services Enterprise Asset Management, Productivity Enhancement, Fleet Management, Service Dispatch Consumer Family Locator, Roadside Assistance, Medical Assistance, Personal Security, Games Public Safety Location 112, Police, Fire Brigade, Ambulance. Security Applications Security Authorities Can Locate, Track Mobiles of Interest

6 Mobile Location Geo-Location applications on the mobile network Gateway MLC Internet Serving MLC Mobile Network LCS has turned wireless networks, beyond purely communication networks, into an instrument for locating mobile devices and their users.

has turned wireless networks, beyond purely communication

7 Internet model: Decoupling of Access and Service-provider Access Access 1 location 1 Access Access 2 location 2 Access Access n location n Internet Service Service Service Service Service Service The Internet model has users connecting to the Internet via arbitrary points of access. Services providers are selected as required and independent of the access provider. For example, a VoIP service can be contracted from a Voice Service Provider who has no relationship with the Internet access provider. Service providers can typically not even know how the user is accessing the Internet and certainly don t have the means to determine the location. Location is something that the access provider is best equipped to determine. So how can services needing location learn what the IP user s location is?

For example, a VoIP service can be contracted from a Voice Service Provider who has no relationship with the Internet access provider.

8 Location determination: Model in an all IP environment Cable Cellular Wireless RAN HeadEnd WNC Wireless LIS Clients LIS Clients LIS Clients DSL PVC Aggr Location Information Server (LIS) DHCP 802.1AB Topology NMS Native Switches Wired Ethernet (enterprise) WAP FLAP messages WiMAX NC WiMAX Bridge MIB

11 Wireless LIS Clients LIS Clients LIS Clients DSL PVC Aggr Location

9 A prime example emergency services for VoIP in the US ISP Location determination 911 VSP Call routing and location delivery Call Call Server Server IP ESGW ESGW call NENA defined (i2) migratory architecture Note boundaries of responsibility! Emergency network Call Handling ISUP Selective Selective Router Router CAMA ALI PAM LIS LIS VPC VPC E2+ locn Local Geodetic & Civil loc,n Global ESZ boundary data ALI National ERDB Civic addr MSAG validation VPC VoIP Position Centre LIS Location Identification Server VDB

Emergency network Call Handling ISUP Selective Selective Router Router CAMA ALI PAM LIS LIS VPC VPC E2+ locn Local Geodetic &

10 The evolution of the E112 Location requirements The National Emergency entities will eventually have to require location on all mobile and moving devices enabling voice over IP regardless of the underlying network. As convergence becomes a fact of life, as double and triple play providers emerge, one needs to be able to have access to consistent and reliable location information underneath the service offering. Allows the LBS service providers to expand their business potential by tackling a wider customer base

As convergence becomes a fact of life, as double and triple play providers emerge, one needs to be able to have access to

11 Geometrix Proven Wireless Location System for Public Safety and E112 Caller Identification

12 ANDREW CORPORATION One Company. A World of Solutions.

CLEARSPAN 911/E911 Overview

CLEARSPAN 911/E911 Overview Revision 09012014-1 Proprietary Notice This document contains sensitive and proprietary information and company trade secrets that are critical to Aastra business. This information