Inbound marketing co-ordinator - Property services JOB SUMMARY

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1 Inbund marketing c-rdinatr - Prperty services JOB SUMMARY Maidenhead The cmpany Kemptn Carr Crft is an independent firm f Chartered Surveyrs ffering prfessinal advice and services relating t cmmercial and residential prperty and land acrss Lndn and the Thames Valley. The firm cnducts a wide range f prfessinal wrk including building surveying, valuatins, rent reviews and lease renewals, cmmercial prperty management and cmmercial sales & lettings. Due t cntinued business grwth, Kemptn Carr Crft is lking t recruit an experienced inbund marketing crdinatr t be based at its head ffice in Maidenhead. Persn specificatin & rle summary Using data driven insights yu will wrk t deliver multi-channel campaigns that drive new business leads, prmte awareness f and generate interest in KCC s services with its key audiences. We are lking fr an enthusiastic, talented and creative inbund marketing specialist wh will be respnsible fr understanding and delivering activities including search engine ptimizatin, scial media, landing page cnversin testing, nline advertising, marketing and autmatin t attract web traffic, cnvert traffic int new leads and nurture thse leads until marketing qualified. Yu will then encurage custmer retentin and repeat business by cntinuing t engage with them as clients. The successful candidate will pssess a dual-minded wrking style, being bth highly creative and an excellent writer but als prcess-driven and able t use data t make decisins. Yu will have a flexible and can-d wrking attitude, be pr-active, self-mtivated and able t multi task extensively t meet n-ging deadlines t a high standard. Yu will wrk with, and reprt t the Head f Marketing and Cmmunicatins t plan and deliver marketing campaigns in line with business grwth plans. As part f a small team in a grwing firm, this is a demanding rle that requires excellent cmpetency acrss a brad marketing skill set and fr yu t take full wnership f yur wrk and its impact n the business. The rle requires a minimum f 2 years digital marketing experience, with an emphasis n cntent creatin, marketing autmatin and SEO. It wuld suit smene lking t take a step up in respnsibility & accuntability and yu must be willing and able t cntribute t marketing planning at a strategic level, have a real passin fr yur wrk and the part it plays in business grwth. T apply Ensure yu have read and meet the skills criteria set ut verleaf. Fllw the instructins n the hw t apply sectin then yur submissin t: Katie Finch katie.finch@kemptncarr.c.uk Please nte that nly shrtlisted candidates will be cntacted fllwing applicatin

2 Inbund marketing crdinatr - Prperty services SKILLS CRITERIA Cmpulsry skill set Excellent understanding f digital, and SEO marketing tactics prcesses and utcmes Min 2 years in digital marketing rles with significant fcus n cntent creatin, marketing autmatin & SEO Creative but prcess rientated with high attentin t detail Able t build excellent wrking relatinships with suppliers, clients and clleagues at all levels A knack fr, and lve f writing with the ability t adapt style and tne t a variety f utlets A gd knwledge f marketing and sales prcesses and wrkflws A passin fr brand engagement and psitive custmer experience Exceptinal written & ral cmmunicatin skills. Excellent rganizatinal skills Experience f marketing fr prfessinal services industries, ideally within the prperty sectr Willingness t wrk flexible hurs t meet the demands f the jb BA/BSc minimum Cmpulsry technical skill set Excellent wrking knwledge f Wrd Press web editing platfrm Experience f using Click Dimensins r similar emarketing and marketing autmatin platfrms Experience f using CRM systems, ideally Micrsft Dynamics CRM Prficiency in web analytics sftware and keywrd tls including ggle analytics and web master tls Prficiency in marketing with an excellent understanding f marketing cncepts and metrics such as sender scre, deliverability, and sender reputatin Prficiency in using scial media sftware e.g. Htsuite/HubSpt r similar t mnitr scial cnversatins Demnstrable experience f: Building audiences nline r ffline Generating audience engagement Exceptinal writing and editing skills with the ability t adpt the style, tne, and vice f varius types f cntent generated whilst remaining n brand Bnus skills: HTML/CSS Prficient in using Adbe Creative Suite Knwledge f the varius paid marketing channels and technlgies, including paid search (Ggle AdWrds), retargeting, scial netwrk advertising (Facebk, Twitter, LinkedIn, Pinterest), and cntent distributin and placement netwrks like Outbrain and Tabla. Past experience f public relatins r crprate cmmunicatins Graphic design Phtgraphy

3 Inbund marketing crdinatr - Prperty services JOB SPECIFICATION NB: This list is nt exhaustive & may be amended as the rle evlves. Cntent creatin Yu will develp a deep understanding f ur target audiences and custmer persnas t create and distribute well published cntent that addresses their needs, wants, and prblems. Yu will be required t create high-traffic blg cntent, lead-cnverting resurces and shareable creative prjects t expand Kemptn Carr Crft s digital ftprint, brand & service awareness, subscribers and leads. Build and manage a rich cntent/editrial calendar that attracts a qualified audience t ur blg psts, whitepapers, press releases ebks, reprts, webinars, infgraphics, etc. Create & distribute cntent that fllws an agreed delivery plan whilst remaining reactive t scial, business & envirnmental pprtunities that may arise & generate apprpriate new cntent as required Create a minimum f 2 free resurces each mnth t drive leads, subscribers and awareness (examples include ebks, whitepapers, infgraphics, guides, templates, etc.) Minimum f weekly blg psts that help t grw ur subscriber base by prviding them with regular, helpful cntent that s aligned with their needs and interests Optimizing cntent fr search engines and lead generatin Grw blg subscribers, cnvert visitrs int leads and expand ur blg's verall reach SEO Gals include attracting site traffic, scial fllwers, driving new sales leads, scial engagement and empwering sales with relevant cntent t send prspects. Manage bth n-page SEO and ff-page SEO fr the cmpany Mnitr and imprve rganic search engine perfrmance and gal-setting based n click thrugh rates, traffic, and cnversins. Use Wrd Press platfrm, web master tls, ggle analytics & SEO tactics t update, reprt n and make recmmendatins fr web page cntent, meta tags, page descriptins & keywrd use Run mnthly analytics and reprt n SEO perfrmance using apprpriate analytics tls Stay up-t-date with the latest trends and changes with SEO and majr search engines. Create and manage key cnversin pints in the marketing funnel, including landing pages, website calls-tactin, and lead-generating frms A/B test and cntinually measure the perfrmance f these cnversin assets Identify and execute pprtunities t imprve Kemptn Carr Crft s cntent s search rank fr key terms Test the success f PPC and digital ads in increasing digital lead generatin Custmer retentin and nurture flw Fcus n custmer retentin and gear ur nurture cycle twards repeat service adptin Add value t existing custmers thrugh , scial and cntent marketing channels Wrk with custmers t create case studies and custmer success stries Cnduct regular cmpetitive research n ther services and cmpanies in ur industry Craft custmer satisfactin surveys t gather data and insights

4 Yu need t knw hw t get the right s int the right inbxes at the right times and want t see pen and click thrugh rates climb higher and higher. Yu'll be expected t implement, develp and track campaigns Grw ur list rganically, nt thrugh bught r rented lists Create a calendar f campaigns, including the template designs, calls-t-actin, and cntent used Maintain the quality and accuracy f the marketing database Prepare and administer targeted marketing lists fr campaign delivery lists based n behaviurs like past engagement and website interactins (cntent dwnlads, site page visits, etc.) Wrk t minimize list decay and unsubscribes Cnduct A/B testing, analyse and reprt n cntent, sending patterns, times and HTML cmbinatins fr ptimal delivery and engagement Scial Plan and manage ur scial media accunts by delivering tactics that grw ur fllwers, engage with them and retain them with the aim f cnverting them int leads, custmers and active fans and prmters f ur cmpany. Yu shuld have cmmand f best practices and trends in scial media marketing, enjy being creative, and understand hw t bth build and cnvert a digital audience. Build and manage the cmpany s scial media prfiles and presence including Twitter, LinkedIn, and additinal channels that may be deemed relevant Build and implement an engaging scial media cntent calendar that is apprpriate fr specific netwrks Respnd t and actively generate custmer interactin with the best interests f the cmpany in mind and the intentin f spreading ur brand cntent, increasing awareness and winning new business leads Mnitr and engage in relevant scial discussins abut ur cmpany, cmpetitrs, and/r industry, bth frm existing leads and custmers as well as new audiences. Yu will be ur ear t the grund and be required t direct apprpriate fee earners t relevant scial cnversatins Track, measure, and analyse all initiatives t reprt n scial media ROI Develp, update & cmmunicate KCC scial templates that staff can use n their wn prfiles t present a united KCC digital brand Encurage and educate staff n the benefits f scially sharing KCC cntent and scial media best practice Stay n tp f industry & scial news & trends t find marketing pprtunities t explit Cnduct a daily news scan and feedback stries f benefit t KCC General marketing administrative supprt Be the day t day cntact fr external agencies and suppliers including registratin cmpanies, phtgraphers, designers and web develpers when wrk is utsurced Organise, catalgue and maintain the marketing image library Supprt the planning and delivery f a crprate PR & events prgramme Prf reading, nline directry maintenance, gift & merchandise rdering Ad-hck supprt in the design & placement f paid marketing initiatives Imprt & exprt data required t synchrnise back end systems with CRM Mnitr, surce and display press cuttings t maintain cverage register Supprt the Head f marketing and cmmunicatins with ad-hck administrative duties when required

5 Inbund marketing specialist - Prperty services HOW TO APPLY 1. Fill ut the Jb applicatin frm enclsed. (A cpy is als available n ur website) 2. Send the cmpleted jb applicatin frm with yu cvering letter and CV t: Katie Finch Katie.finch@kemptncarr.c.uk

6 JOB APPLICATION FORM MARKETING COORDINATOR Name: address: Cntact n: 1. Describe yur experience f building audiences nline and ffline. Include specific examples. 2. Describe yur experience f generating audience engagement nline. Include specific examples. 3. Why wuld yu like this jb? 4. What challenges are yu lking fr in this psitin?

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