IndustryPrint: Business Process Analysis for Everyone! 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 1
|
|
- Valerie Stephens
- 8 years ago
- Views:
Transcription
1 IndustryPrint: Business Process Analysis for Everyone! 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 1
2 Introduction: Your presenters today James Kocins Deloitte Consulting LLP Director, Services Quality (Methods & Tools) San Francisco, California Chris Ottesen Deloitte Consulting LLP Specialist Leader, Services Quality (Methods & Tools) IndustryPrint 5/ARIS Lead Architect Minneapolis, Minnesota 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 2
3 Contents Deloitte overview 4 The IndustryPrint story 6 IndustryPrint is now on ARIS 11 BPA for everyone approach with IndustryPrint 15 Live demo: Simplified BPA in ARIS 20 Web-based hosting environment 21 Lessons learned 23 Appendix: Highlights from live ARIS demonstration June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 3
4 Deloitte overview At a glance Deloitte is a professional services organization that offers Strategy & Operations, Human Capital, and Technology Integration related consulting services, and has access to extensive Audit & Enterprise Risk, Financial Advisory, and Tax capabilities. We are one of the top-ranked consulting firms with access to more 170,000 practitioners around the world, and the only firm with access to a full range of audit, tax, consulting, and financial advisory services. The broadest capabilities Americas (North America, Latin America, and Caribbean) 73,000+ people 29 locations EMEA (Europe, Middle East, and Africa) 63,000+ people 99 locations $5.4, 20% $2.0, 8% $11.7, 44% $7.5, 28% Worldwide 170,000+ people 151 locations Asia Pacific 34,000+ people 23 locations Audit Consulting Financial Advisory Tax FY10 Aggregate firm revenue by member firm by functional areas (in billions $USD) * As used in this document, Deloitte means Deloitte Consulting LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 4
5 Deloitte overview (contd.) Top 10 Consulting service providers Worldwide based on revenue for Rank Vendor Growth (%) Market Share (%) Deloitte 4,385 4, IBM 4,353 3, PricewaterhouseCoopers 3,316 3, Accenture 3,074 2, Ernst & Young 2,348 2, CSC 1,926 1, KPMG International 1,735 1, Fujitsu 1,561 1, HP 1,536 1, Capgemini 1,566 1, Other Service Vendors 51,303 46, Total Market 77,103 70, Source: Gartner (April 2010) 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 5
6 The IndustryPrint story 27 June 2011 IndustryPrint: Deloitte s Enterprise 27 June Business 2011 Process IndustryPrint: Analysis Business Solution Process Sets Stage Analysis for Full (BPA) BPM for Automation Everyone! 6
7 Deloitte s process modeling approach and repository Deloitte was the first large consulting organization to have a structured approach to process modeling: IndustryPrint IndustryPrint captures knowledge of leading-practice business processes for 30+ industry segments Time-tested modeling approach and standards used on Deloitte client engagements since 1996 Provides a detailed starting point for business process design and transformation and is the baseline for ClientPrints Core to Deloitte s Enterprise Value Delivery (EVD) for ERP implementation method, providing a process-driven implementation approach 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 7
8 Deloitte s business process analysis needs Challenges Rapid deployment of a standardized business process analysis platform across many global member firms and diverse projects Deploy and manage our IndustryPrint process model content, covering 30+ industries and market segments, mapped to ERP solutions Single-user proprietary modeling tool: IndustryPrint Process Modeler (IP4) End-user modeler training time must be less than a day and project ramp-up in less than a week Process modeling and analysis is only part of what consultants and client team members do on a project Business Process Analysis (BPA) details feed into many downstream deliverables and tools such as test cases and training materials 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 8
9 Deloitte s business process analysis needs (contd.) Clients challenges Do not want proprietary modeling tools Need to rapidly transform the business and/or deploy technology-enabled process transformation No enterprise business process analysis strategy or tool suite in place No Business Process Management team in place to define the BPA standards, methods, and conventions Client team members also have to learn ERP systems, testing and project management tools, etc. Must keep process modeling simple 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 9
10 Deloitte s business process analysis needs (contd.) Next generation of IndustryPrint tools selection focused on simplicity and ease of use Leading multi-user modeling platform Simplified models that look and feel like classic IndustryPrints and allow for robust integrated designs Filter out superfluous objects, models types and functions Preserve our existing IndustryPrint knowledge base We decided to replace our single user IndustryPrint Process Modeler in 2009 IndustryPrint Process Modeler (legacy modeling application) 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 10
11 IndustryPrint is now on ARIS 27 June 2011 IndustryPrint: Deloitte s Enterprise 27 June Business 2011 Process IndustryPrint: Analysis Business Solution Process Sets Stage Analysis for Full (BPA) BPM for Automation Everyone! 11
12 Deloitte built the next generation of IndustryPrint on the ARIS Design Platform IndustryPrint Deloitte s experience powered by ARIS 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 12
13 Why did Deloitte standardize using ARIS for the next generation of IndustryPrint? ARIS provides a robust Business Process Analysis platform that helps Deloitte deliver high value, consistency, and quality on our client engagements Value ARIS provides process modeling tools and aligns with the strategic direction of the major ERP vendors Supports clients request to use non-proprietary tools that can be supported post-project Facilitates ongoing process improvements that can reduce costs and increase the ROI for clients Provides an excellent delivery platform for preconfigured solutions 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 13
14 Why did Deloitte standardize using ARIS as the next generation for IndustryPrint? (contd.) Quality of solutions Robust method embedded in the tool (ARIS House of Business Engineering) Process model content is stored in a central database, which allows data to be analyzed and interfaced to other tools such as testing, training development, and system documentation Allows mapping to major ERP applications, modules, transactions, and product screens to show system enablement of a process Design requirements traceability directly in ARIS and linked to testing management tools Consistency Provides a multi-user, collaborative environment to design processes and manage requirements Uses a repeatable approach to process modeling that facilitates consistency across projects Facilitates standardization on non-industry-specific processes and tasks across models, allowing project teams to focus on unique industry processes and tasks Helps enable a BPA for everyone solution approach 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 14
15 BPA for Everyone approach with IndustryPrint 27 June 2011 IndustryPrint: Deloitte s Enterprise 27 June Business 2011 Process IndustryPrint: Analysis Business Solution Process Sets Stage Analysis for Full (BPA) BPM for Automation Everyone! 15
16 BPA for everyone approach with IndustryPrint Senior BPA practitioners from Software AG worked with Deloitte to develop a streamlined BPA approach that automated many common ARIS modeling tasks and enable direct project deliverable creation. Deloitte s BPA vision A simple, repeatable, and robust approach for automating design deliverables in our ERP delivery methods. Methods and conventions Modeling automation Prebuilt library models Based on key design deliverables from our Enterprise Value Delivery (EVD) for SAP and EVD for Oracle ERP delivery methods Standardized modeling hierarchy levels across design disciplines Simplified EPC to work with IndustryPrint modeling standards Custom macros to automate common modeling tasks using IndustryPrint standards Automatic identification code generation IndustryPrint conversion utility Model and object mapping utilities Administrative clean-up automation to simplify definition and occurrence and definition copy administration Standard report library Standard library structure and user groups Prebuilt application libraries for SAP, Oracle EBS, PeopleSoft, and JD Edwards packages Complete requirements capture, rationalization, and design traceability solution Business roles KPI structures Value delivery Value proposition Jumpstart projects with a ready-made BPA solution based on leading practices. Deloitte is offering the ARIS configuration, custom reports, and enhancement to clients as part of consulting engagements. Clients can continue with ARIS support after the project. 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 16
17 Challenge: Simplifying EPC for everyday business users We simplified the traditional Event-driven Process Chain (EPC) for use with Deloitte s time-tested IndustryPrint modeling approach. Enterprise resources supporting business functions were moved to standard ARIS Function Allocation Diagrams (FADs) based on a normalized enterprise modeling framework. Traditional EPC Supporting resources on same diagram Simplified EPC Supporting resources on FAD EPC Simplification Functional Allocation Diagram (FAD) Harder for business user to learn Used by specialists to connect supporting resources and other technical modeling information Easier for business user to learn 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 17
18 Our BPA design started with our ERP package integration practices Major ERP business system design components Business Roles Design integration Effective business systems design requires more than drawing flow charts, configuring software, and defining roles These individual designs must all be aligned at consistent connection points ARIS helps to make the process of aligning and integrating your business systems design easier Many SAP and Oracle design deliverables can be generated automatically from ARIS by following a few simple steps 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 18
19 and resulted in a robust enterprise BPA solution It s all about standardizing the relationships between each level of the functional process hierarchy and other major design components. This was the starting point for our Enterprise Modeling Framework. 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 19
20 Live demo: What does Business Process Analysis in IndustryPrint look like? IndustryPrint Deloitte s experience powered by ARIS Highlights from this ERP design focused demo are contained in the Appendix. 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 20
21 Deloitte s web-enabled hosting platform for IndustryPrint User access via ARIS Business Designer or Architect web clients Administrators can use the ARIS Business Architect java (fat) client. All users authenticate using LDAP Dedicated Xtradyne filters inspect for malicious traffic Clustered servers support Client and Deloitte IndustryPrint users around the globe Leading data center management, security and recovery procedures are in place All servers are located in the United Kingdom (UK) 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 21
22 Our clients can use IndustryPrint on the ARIS Platform during our engagements at no extra charge During our engagement Secure web-based IndustryPrint hosting for quick project start Coach facilitated end-user training program Option to transfer to the client s ARIS instance Post engagement Copy of engagement ARIS database Published content (HTML) IndustryPrint configuration* Methods & conventions IndustryPrint Deloitte s experience powered by ARIS Custom modeling automation utilities Standard IndustryPrint reports IndustryPrint Report Builder (4Q-2011) Documentation * Provided on an as-is basis 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 22
23 Lessons learned over the last two years with ARIS True Enterprise Process Modeling means that everyone in the enterprise has access to the models and contributes to their development and maintenance Process Modeling is not everything a person does; it is something they do as part of their job Cannot expect people to maintain models accurately if it is hard to do Need to simplify and automate Models must be presentable at a high level for ease of understanding by process owners, but then allow for detailed attributes and other technical information to be captured by specialists ARIS is not an Information Technology tool; it is an Enterprise Business Process Analysis tool Frontline business people need to develop and maintain the models Make it as easy as possible for them to learn and get started Pilot modeling approach and infrastructure before large scale deployment Invest in training your end-users and administrators 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 23
24 Appendix Highlights from live ARIS demonstration 27 June 2011 IndustryPrint: Deloitte s Enterprise 27 June Business 2011 Process IndustryPrint: Analysis Business Solution Process Sets Stage Analysis for Full (BPA) BPM for Automation Everyone! 24
25 Overall BPA modeling approach: IndustryPrint Enterprise Modeling Architecture is enabled in ARIS The IndustryPrint Modeling Framework is enabled by ARIS methods and conventions 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 25
26 Functional business process modeling hierarchy Functional decomposition of business process models follow the standard four-level IndustryPrint structure For simplicity and consistency, all other model types are structured to complement this fundamental BPA organization principle Level 0 Process type map Level 1 Process group map Level 2 Process diagram Level 3 Subprocess diagram Function Allocation Diagram 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 26
27 ARIS: Level 0 process type map The top level of IndustryPrint models have a cleaner look and feel 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 27
28 ARIS: Level 1 process group map (ClientPrint level) Custom macros automatically generate folders and apply model headers for lower-level models based on the parent object. This saves a substantial amount of modeling effort 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 28
29 ARIS: Level 2 process diagram The detailed-level 3 subprocess model is assigned to a higherlevel 3 subprocess Only allowable IndustryPrint modeling objects, rules, and connectors for this level are displayed in the symbol palette 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 29
30 ARIS: Level 3 subprocess diagram Unique object identification codes are automatically generated and linked with the object name to ease search and reporting capabilities 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 30
31 ARIS Functional Allocation Diagrams simplify traditional EPC models ARIS Functional Allocation Diagrams (FADs) are used to link other components in a business systems design to a process object This simplifies process flow charts for the business owners by moving non-process design object out of the way FAD modeling template uses a familiar white board approach and supports an iterative design approach 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 31
32 What does a Requirements Decomposition Model look like in ARIS? (Package Application Fit/Gap/Manual Analysis) Represent value targets from business case Functional Requirement Gaps (level 3) are further decomposed into System (level 4) and Technical Requirements (level 5) for use in specification documents 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 32
33 How are requirements structured in Deloitte s ARIS configuration? Translate business case requirements for the new system into actionable process requirements Used to define Integration Test Case objectives Fit requirements can be configured in the base application package without modifications (RICE_FW) Functional Specifications for RICE-FW items (Gaps) describe System Requirements to augment base functionality Technical Specifications define in detail the development approach for each System Requirement Traceability of detailed requirements back to the business case is enabled by oneto-many relationships; this helps rationalize all requirements with the business case and value proposition of the project 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 33
34 Modeling automation: Adding a function object Add symbol Steps Click on the process symbol located in the symbol palette In the modeling canvas, click in the area below the bottom (existing) process symbol to place the new symbol in that location ARIS responds by popping up a dialogue box Note: The pop-up dialogue box will only appear for function objects. For all other objects, you will just edit the object attributes directly (discussed in a later section) 2 1 Note: This is a click and click operation as opposed to a drag and drop type of operation 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 34
35 Modeling automation: Adding a function object (Contd.) Add symbol Steps Enter the Name of your process in the Name field Enter the Description in the Description field Notice that the IP code is defaulted to the next available IP code Click OK. The dialogue box will close. A script will run. Be patient; this process will take a few moments June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 35
36 Modeling automation: Adding a function object (Contd.) Notice that the script that ran created more than just the object you were trying to create. These items were created for you automatically, so you would not need to create them manually. See below for all of the items that were created Created items Occurrence* copy of the object on the model Definition* copy of object in the database Created a group for the object s substructure Created the next level (L2) model Created an assignment from the current level model L1 to L2 model Created a connection from the process object to the process group object * These items will be explained in more detail later in the course June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 36
37 Library models: Help jump-start your project with ready-made model libraries 27 June 2011 IndustryPrint: Deloitte s Enterprise 27 June Business 2011 Process IndustryPrint: Analysis Business Solution Process Sets Stage Analysis for Full (BPA) BPM for Automation Everyone! 37
38 Library models overview Library models are reference models that are created to house project-wide requirements, transaction codes, business roles, and RICEFW objects Library models contain the building block objects needed to create FADs. Thus, library models must be constructed before FADs can be created Libraries Usage Example models FAD object stored in the library Business roles library Used to model business roles. Asset Master Data Processer Application library Contains transaction codes. FB03 - Display Document Requirements library Stores functional requirements. FR Requirement - Functional Fit RICEFW library Stores the RICEFW objects. TBD 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 38
39 Explorer module Deloitte s standard database structure Standard Deloitte ARIS databases are organized similar to the example below The Functional Processes group is where the majority of project team members work Deloitte s standard database structure Database Methods & conventions Process models ClientPrint entry model Library models Process chain models Solution Manager synch models 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 39
40 Where are library objects stored? Screens (Transaction Codes) FB03 - Display Document Custom Development Objects Business roles Asset Master Data Processor Requirements FR Requirement - Functional Fit 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 40
41 Library models Sample business roles library The business roles library contains all relevant business roles objects 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 41
42 Library models Report-Interface-Conversion-Enhancement (RICE) libraries 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 42
43 Library models Prebuilt application libraries Contains all relevant application structures including modules, transactions, pages, and forms for all major ERP vendors (Oracle EBS shown) 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 43
44 How could full BPM automation be added to an IndustryPrint design on the ARIS Platform? 27 June 2011 IndustryPrint: Deloitte s Enterprise 27 June Business 2011 Process IndustryPrint: Analysis Business Solution Process Sets Stage Analysis for Full (BPA) BPM for Automation Everyone! 44
45 Projectmanager Review(PM) SOxChamp Review(SOx) Local process owner Review(LPO) Process Global process owner Review(GPO) Approved Archive Lock Publish PerformSOx check Save SOx review Unlock Approved Approved Approved Approved Rejected Rejected Rejected Rejected Export to AAM Automatic activities Unlock Create change request Rejected IndustryPrint-based functional designs can be transformed into technical process designs for automation using ARIS IndustryPrint Functional Process Designs EPC PATTERNS Automatically created technical process (timer, conditions, event handling, ) BPMN Software AG 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 45
46 Automating an IndustryPrint business process design with ARIS Build time Build time Run time IndustryPrint Enterprise Modeling Architecture 1 2 BPMN 3 Free design Link / Reuse 1 Deployment References as library Predefined building blocks Predefined building blocks Automatic transformation into technical process, including iterations 2 3 Ongoing monitoring Round trip Round trip 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 46
47 How could an IndustryPrint model get automated in ARIS? IndustryPrint Deloitte s experience powered by ARIS Highlights from this ERP design focused demo are contained in the Appendix. 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 47
48 Collaborative process design to align on requirements and process changes Business Line Manager Sandy Paul, Head of Procurement Process Owner Tom Smith, Process Owner Procurement During process analysis and requirements engineering all involved stakeholders can work together based on a collaborative realtime interaction. Results of the discussion can be recorded and archived in ARIS Business Analyst Peter May, Business Analyst 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 48
49 Sharing business processes with the Information Technology team: Round trip collaboration between ARIS and webmethods Business View Process Engineer Marc Allen, Process Engineer Technical View Process Developer Kevin Parker, Process Developer The logical BPMN process is developed by the Process Engineer as solution and blueprint and shared with IT for process implementation 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 49
50 Conflict resolution and collaborative business process updates Process Engineer Marc Allen, Process Engineer Business Line Manager Changes that are business relevant can be analyzed and compared with the origin IndustryPrint requirement model. The delta is highlighted in ARIS and a collaborative conflict resolution or update of the business process model can be achieved with all involved roles Business Analyst Sandy Paul, Head of Procurement Peter May, Business Analyst 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 50
51 As used in this communication, Deloitte means Deloitte Touche Tohmatsu Limited and its member firms. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries, Deloitte brings world-class capabilities and deep local expertise to help clients succeed wherever they operate. Deloitte's approximately 170,000 professionals are committed to becoming the standard of excellence. This publication contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collectively, the Deloitte Network ) is, by means of this publication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte Network shall be responsible for any loss whatsoever sustained by any person who relies on this publication Deloitte Global Services Limited 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 51
52 Thank you! 27 June 2011 IndustryPrint: Business Process Analysis (BPA) for Everyone! 52
IndustryPrint: Business Process Analysis for Everyone!
IndustryPrint: Business Process Analysis for Everyone! Deloitte Consulting LLP - October 16, 2012 Chris Ottesen Specialist Leader Marc Redemann Specialist Leader Introduction: Your presenters today October
More informationGCS North America - ARIS BPM Consulting - Services Overview. Marc Redemann Director, ARIS BPM Consulting marc.redemann@softwareag.
GCS North America - ARIS BPM Consulting - Services Overview Marc Redemann Director, ARIS BPM Consulting marc.redemann@softwareag.com Software AG Provides Business Process Excellence (BPE) Enterprise Business
More informationDeloitte s Preconfigured SAP on HANA Service offering for Life Sciences
Deloitte s Preconfigured SAP on HANA Service offering for Life Sciences Are you clear on the benefits of implementing SAP but afraid of taking a proposal to your management team? Are you worried about
More informationAccenture Business Process Management Automation
Accenture Business Process Management Automation Rapidly Build Next-Generation Efficient and Scalable Process-based solutions to Achieve Right Performance BPM Automation: A Key Driver of High Performance
More informationNCOE whitepaper Master Data Deployment and Management in a Global ERP Implementation
NCOE whitepaper Master Data Deployment and Management in a Global ERP Implementation Market Offering: Package(s): Oracle Authors: Rick Olson, Luke Tay Date: January 13, 2012 Contents Executive summary
More informationA Marketing & Sales Dashboard Implementation Lessons Learned & Results
A Marketing & Sales Dashboard Implementation Lessons Learned & Results Den Haag, 25-05-2011 A short introduction of Leaf and Deloitte AN INTRODUCTION 1 Leaf is one of Europe s most established confectionary
More informationJitterbit Technical Overview : Microsoft Dynamics CRM
Jitterbit allows you to easily integrate Microsoft Dynamics CRM with any cloud, mobile or on premise application. Jitterbit s intuitive Studio delivers the easiest way of designing and running modern integrations
More informationSprint with Scrum and get the work done. Kiran Honavalli, Manager Deloitte Consulting LLP March 2011
Sprint with Scrum and get the work done Kiran Honavalli, Manager Deloitte Consulting LLP March 2011 Contents About Deloitte Consulting 3 Executive summary 4 About Scrum 5 Scrum phases 8 Lessons learned
More informationRosemary M. Amato, CISA Deloitte Accountants B.V.
Rosemary M. Amato, CISA Deloitte Accountants B.V. ABOUT THE PRESENTER Rosemary M. Amato ramato@deloitte.nl Director within the Netherlands member firm of Deloitte, based in Amsterdam Program Director for
More informationTechnical Paper. What is a. Process-Based. Application?
Technical Paper What is a Process-Based Application? What is a process based application? The trend away from rigid platform-based workflows to flexible process-based applications and the added value of
More informationARIS Design Platform Getting Started with BPM
Rob Davis and Eric Brabander ARIS Design Platform Getting Started with BPM 4y Springer Contents Acknowledgements Foreword xvii xix Chapter 1 An Introduction to BPM 1 1.1 Brief History of Business Process
More informationOracle Application Integration Architecture: Business Process Modeling and Analysis. An Oracle White Paper April 2009
Oracle Application Integration Architecture: Business Process Modeling and Analysis An Oracle White Paper April 2009 Note: The following is intended to outline our general product direction. It is intended
More informationThe new ASAP Methodology
The new ASAP Methodology Overview of the new ASAP Methodology for Implementation 7.x and ASAP Business Add-Ons Jan Musil Director, Global Project Management Office SAP Field Services Raimar Hoeliner Program
More informationPERFORMANCEPLUS GIVE YOUR PRODUCERS
PERFORMANCEPLUS GIVE YOUR PRODUCERS INCENTIVES TO SELL software for INCENTIVE COMPENSATION MANAGEMENT GIVE YOUR PRODUCERS INCENTIVES TO SELL MOTIVATE SALES AND BOOST PROFITABILITY Consolidate All Producer
More informationDeloitte and SuccessFactors Workforce Analytics & Planning for Federal Government
Deloitte and SuccessFactors Workforce Analytics & Planning for Federal Government Introduction Introduction In today s Federal market, the effectiveness of human capital management directly impacts agencies
More informationIntroduction to the ARIS Platform
Chapter 2 Introduction to the ARIS Platform In this chapter we give an overview over the ARIS Platform and the ARIS products. The structure of the book is described with advice for different reader groups.
More informationBPMS BUYER S TOOL KIT. Sample Request for Proposal for a Business Process Management Suite. Part 1 of the complete BPMS Buyer s Tool Kit
BPMS BUYER S TOOL KIT Sample Request for Proposal for a Business Process Management Suite Part 1 of the complete BPMS Buyer s Tool Kit TABLE OF CONTENTS Sample Request for Proposal... 3 1. Architecture
More informationShared Services in NSW Are we going fast enough?
Shared in NSW Are we going fast enough? 0 29 March 2012 hosted by About this presentation This presentation was developed for the Institute of Public Administration Australia (IPAA) Special Interest Group
More informationPRACTICAL USE CASES BPA-AS-A-SERVICE: The value of BPA
BPA-AS-A-SERVICE: PRACTICAL USE CASES How social collaboration and cloud computing are changing process improvement TABLE OF CONTENTS 1 Introduction 1 The value of BPA 2 Social collaboration 3 Moving to
More informationG-Cloud II Services Service Definition Accenture Cloud PaaS Implementation Services AWS Beanstalk
G-Cloud II Services Service Definition Accenture Cloud PaaS Implementation Services AWS Beanstalk 1 Table of Contents 1. Scope of our Services... 3 2. Approach... 3 3. Assets and Tools... 4 4. Outcomes...
More informationDeloitte and IBM Smarter teaming for clients
2012 2013 Deloitte and IBM Smarter teaming for clients The Deloitte & IBM Alliance Smarter Together Bringing value to clients Deloitte s IBM Credentials Recognized by IBM as a Premier Business Partner
More informationARIS Standards and Conventions Manual
CSU Enterprise Workflow Project (EWP) Phase 1 ARIS Standards and Conventions Manual Date: 23 June 2014 Version: 1.0 Software AG Document Control Document History Date Version Authors Comments/Description
More informationLoading Excel Data Securely into SAP ERP Systems
Loading Excel Data Securely into SAP ERP Systems SUMMARY When organizations make the strategic decision to invest in an ERP system with the goal of making the business run better, data becomes paramount
More informationBusiness Partner Program Guide
Business Partner Program Guide Business Challenges Require New Solutions A Comprehensive Approach to Partnering for Success. Panduit introduces an exciting program designed to help you become a better
More informationOracle Fixed Scope Services Definitions Effective Date: October 14, 2011
Oracle Fixed Scope Services Definitions Effective Date: October 14, 2011 "You" and "your" refers to the individual or entity that has ordered Advanced Customer Services from Oracle or an authorized distributor.
More informationBusiness Process Management & Workflow Solutions
Business Process Management & Workflow Solutions Connecting People to Process, Data & Activities TouchstoneBPM enables organisations of all proportions, in a multitude of disciplines, the capability to
More informationGuardium Change Auditing System (CAS)
Guardium Change Auditing System (CAS) Highlights. Tracks all changes that can affect the security of database environments outside the scope of the database engine Complements Guardium's Database Activity
More informationWebSphere Business Modeler
Discovering the Value of SOA WebSphere Process Integration WebSphere Business Modeler Workshop SOA on your terms and our expertise Soudabeh Javadi Consulting Technical Sales Support WebSphere Process Integration
More information5 Five Ways to Fast ROI With Business Rule Management Systems (BRMS)
Cost Reduction Why Business Rules? Why Now? 5 Five Ways to Fast ROI With Business Rule Management Systems (BRMS) Five Ways to Fast ROI With BRMS Business becomes increasingly complex with each passing
More informationIBM Global Services. Financial Management the company s heartbeat
IBM Global Services Financial Management the company s heartbeat 2 Financial Management the company s heartbeat There is no room for error in financial management and no room for slow, inefficient and
More informationJitterbit Technical Overview : Microsoft Dynamics AX
Jitterbit allows you to easily integrate Microsoft Dynamics AX with any cloud, mobile or on premise application. Jitterbit s intuitive Studio delivers the easiest way of designing and running modern integrations
More informationEnterprise Architecture Modeling PowerDesigner 16.1
Enterprise Architecture Modeling PowerDesigner 16.1 Windows DOCUMENT ID: DC00816-01-1610-01 LAST REVISED: November 2011 Copyright 2011 by Sybase, Inc. All rights reserved. This publication pertains to
More informationOracle BPA Suite: Model and Implement Business Processes Volume I Student Guide
Oracle BPA Suite: Model and Implement Business Processes Volume I Student Guide D70464GC10 Edition 1.0 September 2008 D56390 Author Viktor Tchemodanov Technical Contributors and Reviewers Madhavi Buchi
More informationAccenture Enterprise Services for Chemicals. Delivering high performance in enterprise resource planning
Accenture Enterprise Services for Chemicals Delivering high performance in enterprise resource planning An innovative, comprehensive and proven approach that helps chemical companies accelerate enterprisewide
More informationVISUAL PRODUCT MODELING SYSTEM (VP/MS) CRACK THE CODE FOR ADMINISTERING CALCULATIONS AND BUSINESS RULES
VISUAL PRODUCT MODELING SYSTEM (VP/MS) CRACK THE CODE FOR ADMINISTERING CALCULATIONS AND BUSINESS RULES CRACK THE CODE FOR ADMINISTERING CALCULATIONS AND BUSINESS RULES INCREASE SPEED WHILE REDUCING COSTS
More informationOracle Role Manager. An Oracle White Paper Updated June 2009
Oracle Role Manager An Oracle White Paper Updated June 2009 Oracle Role Manager Introduction... 3 Key Benefits... 3 Features... 5 Enterprise Role Lifecycle Management... 5 Organization and Relationship
More informationA discussion of information integration solutions November 2005. Deploying a Center of Excellence for data integration.
A discussion of information integration solutions November 2005 Deploying a Center of Excellence for data integration. Page 1 Contents Summary This paper describes: 1 Summary 1 Introduction 2 Mastering
More informationThis way for more value from your Oracle investment
This way for more value from your Oracle investment More everything. Everybody s looking for more. More customers. More value. More ways to win. More everything. That takes moving faster, thinking smarter,
More informationSAVVION BUSINESS PROCESS MODELER
D A T A S H E E T PROGRESS SAVVION BUSINESS PROCESS MODELER PROGRESS SAVVION PROCESS MODELER: OVERVIEW A key component of the Progress Savvion BusinessManager platform, Progress Savvion Process Modeler
More informationHyperion Essbase OLAP Server
Hyperion Essbase OLAP Server Hyperion Essbase OLAP Server is a technology platform optimized to support many different categories of existing and emerging analytic applications. As the underlying online
More informationData Center Solutions
Data Center Solutions New Data Center Challenges Require New Solutions Data Center Architecture. Inside and Out. Data centers are mission-critical facilities. A silo-based approach to designing, deploying
More informationEnterprise Applications Lifecycle Management
Enterprise Applications Lifecycle» Solutions and services overview HIGH-QUALITY SOLUTIONS Our Enterprise Application Services Framework» Enterprise Application Lifecycle Business and IT Senior / Steering
More informationQDA Q-Management A S I D A T A M Y T E S P E C S H E E T. From stand-alone applications to integrated solutions. Process optimization tool
QDA Q-Management Q-Management is the powerful base software package within ASI DATAMYTE s QDA suite that facilitates achievement and verification of quality goals such as process control, cost reduction,
More informationEND-TO-END BANKING SOLUTIONS
END-TO-END BANKING SOLUTIONS AND SERVICES PARTNERING WITH THAKRAL ONE BI AND ANALYTICS MOVING FROM BIG DATA TO REAL DATA Increased pressures from regulatory compliance, rapid global economic changes, and
More informationUnlock your digital marketing potential
Unlock your digital marketing potential 1 Our digital marketing alliance. 2 Deloitte & Adobe: better together Our roots run deep. We have a proven history of collaborating for client advantage. Our decade-long
More informationIS AN OPEN SOURCE BUSINESS PROCESS MANAGEMENT SOLUTION RIGHT FOR YOU?
Whitepaper IS AN OPEN SOURCE BUSINESS PROCESS MANAGEMENT SOLUTION RIGHT FOR YOU? Executive summary Companies around the world trust open source 90% of Fortune 500 companies use Red Hat products and solutions
More informationAGILE SOFTWARE TESTING
AGILE SOFTWARE TESTING Business environments continue to rapidly evolve, leaving many IT organizations struggling to keep up. This need for speed has led to an increased interest in the Agile software
More informationEnabling Better Business Intelligence and Information Architecture With SAP Sybase PowerDesigner Software
SAP Technology Enabling Better Business Intelligence and Information Architecture With SAP Sybase PowerDesigner Software Table of Contents 4 Seeing the Big Picture with a 360-Degree View Gaining Efficiencies
More informationAccenture Foundation Platform for Oracle
Accenture Foundation Platform for Oracle 2 Oracle Accenture s pre-built, pre-tested Oracle Fusion Middleware based architecture is a strategic decision guide and implementation accelerator that improves
More informationTeradata Marketing Operations. Reduce Costs and Increase Marketing Efficiency
Teradata Marketing Operations Reduce Costs and Increase Marketing Efficiency Product Insight Brochure What Would You Do If You Knew? TM What would you do if you knew your marketing efforts could be freed
More informationData Audit Solution. Data quality visibility in 5 days for improving corporate performance. TABLE OF CONTENTS. Purpose of this white paper
Solution Data quality visibility in 5 days for improving corporate performance. Purpose of this white paper This white paper describes the BackOffice Associates engagement and the increasing importance
More informationEnabling Better Business Intelligence and Information Architecture With SAP PowerDesigner Software
SAP Technology Enabling Better Business Intelligence and Information Architecture With SAP PowerDesigner Software Table of Contents 4 Seeing the Big Picture with a 360-Degree View Gaining Efficiencies
More informationThe ERP Software Promise
ERP Software A Brief History Tom Bellinson In the early days of mainframe computing, accounting was one of the first enterprise-wide applications that became pervasive. At the time, computers weren t very
More informationIBM Enterprise Content Management Product Strategy
White Paper July 2007 IBM Information Management software IBM Enterprise Content Management Product Strategy 2 IBM Innovation Enterprise Content Management (ECM) IBM Investment in ECM IBM ECM Vision Contents
More informationAccenture Enterprise Services for Metals. Delivering high performance in enterprise resource planning
Accenture Enterprise Services for Metals Delivering high performance in enterprise resource planning The metals industry faces unique levels of process complexity, which make the deployment of enterprise
More informationIntroduction to Microsoft Dynamics AX2012 for Public Sector Organizations. November 16, 2011
Introduction to Microsoft Dynamics AX2012 for Public Sector Organizations November 16, 2011 Welcome! Important Web Seminar Notes We have automatically muted the line. During the presentation, all participants
More informationARIS Education Package Process Design & Analysis
ARIS Education Package Process Design & Analysis ARIS Architect Beginner Modeling Exercises Version 2.1 3, August, 2015 8/3/2015 2015 Software AG. All rights reserved. Table of Contents Introduction...
More informationPIVOTAL CRM. CRM that does what you want it to do BROCHURE
PIVOTAL CRM CRM that does what you want it to do BROCHURE THE PIVOTAL CRM PHILOSOPHY THE PIVOTAL ADVANTAGE Today s business world is a fast moving and dynamic environment one in which your teams expect
More informationUPROM Tool: A Unified Business Process Modeling Tool for Generating Software Life Cycle Artifacts
UPROM Tool: A Unified Business Process Modeling Tool for Generating Software Life Cycle Artifacts Banu Aysolmaz 1 and Onur Demirörs 2 1, 2 Informatics Institute, Middle East Technical University, Ankara,
More informationWork Process Management
GE Intelligent Platforms Work Process Management Achieving Operational Excellence through Consistent and Repeatable Plant Operations With Work Process Management, organizations can drive the right actions
More informationSAP IT Infrastructure Management. Dirk Smit ALM Engagement Manager SAP Africa dirk.smit@sap.com
SAP IT Infrastructure Management Dirk Smit ALM Engagement Manager SAP Africa dirk.smit@sap.com Challenges in managing heterogeneous IT environments Determine the value that IT contributes to the business
More informationwww.pwc.com Advisory Services Oracle Alliance Case Study
www.pwc.com Advisory Services Oracle Alliance Case Study A global software company turns a Sarbanes-Oxley challenge into an opportunity for cost reduction and performance improvement Client s challenge
More informationSmart Data Center Solutions
Smart Data Center Solutions New Data Center Challenges Require New Solutions Data Center Architecture. Inside and Out. Data centers are mission-critical facilities. A silo-based approach to designing,
More informationEPICenter Network Management Software
EPICenter Network Management Software EPICenter management suite is a scalable full-featured network management tool that simplifies configuring, troubleshooting and status monitoring of IP-based networks.
More informationSQA Labs Value Assured
Q SQA Labs Value Assured QUALITY ASSURANCE TESTING TOOLS QUALITY ASSURANCE TESTING TOOLS Quality Assurance refers to the steps taken to make sure that a company s products or services are of sufficiently
More informationBUSINESS PROCESS MODELING AND SIMULATION. Geoffrey Hook. Lanner Group The Oaks, 5 Clews Road Redditch. B98 7ST UK
Proceedings of the 2011 Winter Simulation Conference S. Jain, R.R. Creasey, J. Himmelspach, K.P. White, and M. Fu, eds. BUSINESS PROCESS MODELING AND SIMULATION Geoffrey Hook Lanner Group The Oaks, 5 Clews
More informationBusiness Intelligence with Maximizer CRM 10:
Technical White Paper Business Intelligence with Maximizer CRM 10: Actionable Insight through Dashboards, Reports, and Analytics Contents Introduction...3 Maximizer CRM Dashboards...4 Reporting... 7 Crystal
More informationBusiness Process Management In An Application Development Environment
Business Process Management In An Application Development Environment Overview Today, many core business processes are embedded within applications, such that it s no longer possible to make changes to
More informationSupporting Compliance Management with Technology
Supporting Management with Technology May 27, 2009 Agenda Observations and challenges from the marketplace Process Overview of Tools to Support Understanding Your Requirements Closing Thoughts Questions?
More informationProduct Overview. www.interf acing.com
Product Overview www.interf acing.com The EPC Advantage Interfacing s award-winning Business Process Management (BPM) suite, the Enterprise Process Center (EPC), helps companies streamline operations,
More informationData Center Management solutions
Data Center Management solutions Streamline operations while delivering user satisfaction. Reduce costly technical complexity. Drive profitable growth. HP Services In a November 2002 InformationWeek survey,
More informationFunctional Validation of SAP Implementation
Functional Validation of SAP Implementation Efficiently produce and maintain a SAP test repository thru modeling of business processes and business rules Geoffrey Potoczny/Smartesting Professional Services
More informationSAP BusinessObjects GRC Access Control 10.0 New Feature Highlights and Initial Lessons Learned
SAP BusinessObjects GRC Access Control 10.0 New Feature Highlights and Initial Lessons Learned Executive Summary Organizations evaluating technology solutions to enhance their governance, risk and compliance
More informationAppendix 2-A. Application and System Development Requirements
Appendix 2-A. Application and System Development Requirements Introduction AHRQ has set up a Distributed Systems Engineering Lab (DSEL) to support all internal development efforts and provide a facility
More informationProject driven supply chain in complex MRO services Oracle e-business suite
Global Sponsor Project driven supply chain in complex MRO services Oracle e-business suite Session: CON11132 Date: Monday, September 29 Time: 11:45 a.m. - 12:30 p.m. Venue: Intercontinental Intercontinental
More informationAccenture Human Capital Management Solutions. Transforming people and process to achieve high performance
Accenture Human Capital Management Solutions Transforming people and process to achieve high performance The sophistication of our products and services requires the expertise of a special and talented
More informationBringing agility to Business Intelligence Metadata as key to Agile Data Warehousing. 1 P a g e. www.analytixds.com
Bringing agility to Business Intelligence Metadata as key to Agile Data Warehousing 1 P a g e Table of Contents What is the key to agility in Data Warehousing?... 3 The need to address requirements completely....
More informationHuman Capital Management Express
Human Capital Management Express An effective Human Resources solution is closer than you think. Core HR Candidate Employee Employee Development Health & Safety Compensation Performance Connect Epicor
More informationRED HAT ISV PROGRAM GUIDE NORTH AMERICA
RED HAT ISV PROGRAM GUIDE NORTH AMERICA BROCHURE TABLE OF CONTENTS 1 INTRODUCTION 2 WHY JOIN? 3 EVERYTHING YOU NEED TO SUCCEED 3 GROW YOUR BENEFITS AS YOU GROW YOUR BUSINESS 3 PROGRAM MEMBERSHIP LEVELS
More informationService Oriented Architecture (SOA) An Introduction
Oriented Architecture (SOA) An Introduction Application Evolution Time Oriented Applications Monolithic Applications Mainframe Client / Server Distributed Applications DCE/RPC CORBA DCOM EJB s Messages
More informationEnterprise IT Architectures BPM (Business Process Management)
Dr. Hans-Peter Hoidn Executive Architect, IBM Distinguished IT Architect (Opengroup) Enterprise IT Architectures BPM (Business Process Management) Introduction 2 Agenda of this Part Business Process Management
More informationProcess-Based Business Transformation. Todd Lohr, Practice Director
Process-Based Business Transformation Todd Lohr, Practice Director Process-Based Business Transformation Business Process Management Process-Based Business Transformation Service Oriented Architecture
More informationSOA + BPM = Agile Integrated Tax Systems. Hemant Sharma CTO, State and Local Government
SOA + BPM = Agile Integrated Tax Systems Hemant Sharma CTO, State and Local Government Nothing Endures But Change 2 Defining Agility It is the ability of an organization to recognize change and respond
More informationTransforming Your Core Banking and Lending Platform
Transforming Your Core Banking and Lending Platform Dramatically improve your bank s core systems to increase operating agility, lower time to market, reduce costs and better manage risk and regulatory
More information<Insert Picture Here> Oracle and Stellent Acquisition Announcement
Oracle and Stellent Acquisition Announcement This presentation is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated
More informationThe Recipe for Sarbanes-Oxley Compliance using Microsoft s SharePoint 2010 platform
The Recipe for Sarbanes-Oxley Compliance using Microsoft s SharePoint 2010 platform Technical Discussion David Churchill CEO DraftPoint Inc. The information contained in this document represents the current
More informationBusiness Process. Automation. Automation. David Chernicoff Susan Perschke. sponsored by
Business Process Automation Managing Cost in Your Automation Enterprise David Chernicoff Susan Perschke sponsored by i Contents Business Process Automation Managing Cost in Your Enterprise Chapter 4: BPA
More informationWHITE PAPER. Loading Excel Data Securely into SAP ERP Systems
WHITE PAPER Loading Excel Data Securely into SAP ERP Systems Table of Contents PAGE 2 Summary 3 Data Load Applications 4 Helping the Business Win 4 Quadrate Application Answer 5 Simple 3-Step Process Explained
More informationNovember 2014. Optimise your SAP support Application Management Services for SAP
November 2014 Optimise your SAP support Application Management Services for SAP Content 4 Why SAP Application Management Services? 5 Three ways to get more value 6 Our approach for implementing a support
More informationIntroduction. Our Services
Introduction RCMT IT Solutions is a global provider of Custom Software, Infrastructure Technology and Managed Solutions. Offering extensive consulting expertise and professional mastery of the latest technologies,
More informationVisio 2010. Ľubo Goryl Microsoft Solutions Specialist
Visio 2010 Ľubo Goryl Microsoft Solutions Specialist Agenda Overall Product Roadmap Usage Scenario s Investment Area s Demo Questions 2 The Visio Sweet Spot #1 Competitor to Visio is PowerPoint! Visio
More informationResponsive Design for Enterprise. July 2012
Responsive Design for Enterprise July 2012 Contents Progressive enhancement 3 Responsive design 6 Combine the two 23 Lessons Learned: Deloitte Digital website 27 Impact on Time and Cost 39 Responsive Design
More informationHow To Improve Your Business
IT Risk Management Life Cycle and enabling it with GRC Technology 21 March 2013 Overview IT Risk management lifecycle What does technology enablement mean? Industry perspective Business drivers Trends
More informationMay 2011. 1C Group ERP data bridge setup Typical approach
May 2011 1C Group ERP data bridge setup Typical approach Our approach In order to provide our clients with the effective solution for Group reporting generation we have developed a 1C-Group ERP data bridge
More informationImplementing SharePoint 2010 as a Compliant Information Management Platform
Implementing SharePoint 2010 as a Compliant Information Management Platform Changing the Paradigm with a Business Oriented Approach to Records Management Introduction This document sets out the results
More informationCROSS INDUSTRY PegaRULES Process Commander. Bringing Insight and Streamlining Change with the PegaRULES Process Simulator
CROSS INDUSTRY PegaRULES Process Commander Bringing Insight and Streamlining Change with the PegaRULES Process Simulator Executive Summary All enterprises aim to increase revenues and drive down costs.
More informationDavid Corriveau, CEO Radix Technologies. Copyright 2011 Radix Technologies
Infrastructure Management and Cloud David Corriveau, CEO Radix Technologies Infrastructure Management and Cloud IaaS Cloud Infrastructure Services Private Cloud Reduce Cost of Infrastructure How does IaaSReduce
More informationTalend Technical Note
using open source data integration November 2008 v1.0 Talend Open Studio v3 launched in October 2008 offered native SAP support. In November 2008, Talend also introduced Talend Integration Suite v3, which
More informationBusiness Process Testing Accelerator for PeopleSoft Applications
Business Process for PeopleSoft Applications 1 Fault Stream Analysis: Why is Critical Software Development Lifecycle Planning & Requirements Design Development User Acceptance Deploy to Production 10%
More informationVISION BPM. Business Process Management. www.visionware.ro
VISION BPM Business Process Management 2 Streamline your business processes with is an integrated business processes modeling, optimization and management solution enabling companies to increase their
More information