Yealink-A Winning Partnership

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1 Yealink-A Winning Partnership

2 Agenda Yealink Company Profile Our Partner s Needs Our Offer to Partners A Win-Win Relationship

3 Agenda Yealink Company Profile

4 One of World s Leading SIP-Phone Providers Polycom, 21.6% Others, 46.9% Linksys, 15.9% Yealink, 15.6% TOP 1 TOP 3 Globally Source: Frost and Sullivan, April 2013 TOP 3 Globally, TOP 1 in EMEA Over 60 distributors worldwide Customers in more than 140 countries

5 The Source of Our Success Focus on Design Focus on Brand Fully-owned IPR of all products, Tailored Regional Marketing including Hardware and Software Programs Half of our employees are in our Special ITSP Initiatives R&D team Providing the best products for our customers Focus on Customers Technical and Commercial Teams Local support

6 Worldwide Partners United Nation Qatar Airways HSBC Bank Audi HQ T-Mobile

7 Our Partner s Needs

8 Our Partners Needs High Performance Product at a Reasonable Price Good Quality with Good Price Stable Attractive Appearance Rich in Features Wide Compatibility Marketing Support Samples Demo Kit Funding for Local Programs PR Full Suite of Marketing Materials Aftersales Support Seamless Customer Care Quick Response Recommend New Features

9 Agenda Our Offer to Partners

10 Our Offer to Partners A Range of High Performance Products at an Affordable Price

11 Price USD SIP-T19P 132x64 pixels LCD 1 SIP accounts Dual Ethernet SIP-T21P 132x64 pixels LCD 2 SIP accounts Dual Ethernet SIP-T41P 2.7 graphical LCD 3 SIP accounts 15 paperless DSS Key SIP-T41P MSRP:139$ SIP-T42G 2.7 graphical LCD 3 SIP accounts Gigabit Ethernet 15 Paperless DSS Key SIP-T42G MSRP:179$ SIP-T46G MSRP:269$ SIP-T48G MSRP:349$ SIP-T48G 7 Touch color screen 6 SIP accounts, Gigabit Ethernet 29 paperless DSS SIP-T46G keys 4.3 color screen Bluetooth support 6 SIP accounts Gigabit Ethernet 27 paperless DSS Key Bluetooth support 50 SIP-T19P MSRP:65$ SIP-T21P MSRP:85$ Entry Level Mid Level Premium Level

12 IP Phones that Are Easy to Install & Use For the End-User For the Partner Plug-and-play Easy to deploy-saves time Easy-to-use Easy to operate-low training cost Fully-compatible with my system

13 Hi-Quality Products with Excellent Performance Defect Rate Industry Standard Yealink Source: Yealink global sales data from 2012 to 2013

14 Easy to Use Reminder indication on Idle Screen for voice mail Bright Message Waiting Indicator Quick click on R button to transfer a call

15 Easy to Deploy Auto Provisioning and ongoing maintenance Yealink Format Policy Trigger mode TR069 SNMP URL factory-provisioned Provision without Reboot Keep local personalized configuration TXT Weekly/Day/Hours RPS/PNP/DHCP/Auto provision Code (optional) (optional)

16 Competitive-edge through Customization I want my own logo on the phone I need an Intercom Key I require a special ring tone Hey, can I lock my phone? Partners help us to develop our roadmap Rapid implementation of special feature requests

17 Loki Portals and Provisioning End User Feature Control Enterprise UC Admin Visual Device Management Other Apps Customer Portal Integration Friendly Easily customizable Single Sign-on Ordering Systems CRM Systems XML Other Applications BSS and infrastructure integration points Activation MACD Trouble Resolution TN Management Standardized provisioning Highly automated provisioning Minimizes BSS development 17

18 Loki: Visual Device Management Function Change keys on your phone using Loki Portals No more editing configuration files Syncs to features assigned to user Takes advantage of templating for repeatability Who? BroadWorks Group Admins Supported Devices Available on Yealink VP530 Available on Yealink T4x in August 2014 Available on Yealink T2x in December 2014 Also available for Polycom, Aastra and Cisco (SPA)

19 BSS Automation and Integration TOP 5 habits of highly successful operators 1) Separation between BSS and Network 2) Single product catalog 3) Clearly decomposed products 4) Well organized trading partner interfaces 5) Automation of existing MANUAL processes

20 The Art of Surveying User Templating Ask customer to select not to describe Basic Surveying Just gather the basic information (never model a complex service in XLS) Custom Detailing Jointly detail with the customer, using Web Collaboration

21 Our Offer to Partners Business Development and Marketing

22 Marketing Program Huge Investment in Marketing International and Local Sponsorship of Events Trade Shows and Exhibitions Respected brand within our market Product Marketing Support New product launch events Full suite of marketing support including samples, demo kit etc Product Training and Updates

23 Our Offer to Partners Customer Experience

24 One-Stop Service US Office European Office Australia Local Office To provide direct Commercial and Technical service to Partners Regional product requirement and marketing support Talk Directly to the Yealink Technical Support Team Trouble-shooting system Onsite technical support Share partner workloads

25 Case Study The ITSP is a top provider of hosted VoIP service Business requirements Low cost phone to lower customer entry cost Rapidly increase sales/customer base Develop enterprise market Yealink solution Products T20/21/22: 2/3 line HD phones with rich features and high reliability T4X phones is attractive to enterprise and high end users DECT phone for mobility and vertical app Marketing Special discount to support Free Phone Offer Demo phones for resellers/agents Deal registration and commercial/support Support Yealink engineers tested the phone for the ITSP and provided quick fix On site training and free sample for support and sales team ITSP Benefits Free Phone Offer attracted 10x new customers Increased customer base rapidly while keeping payback period under control Lower defect rate enhanced customer satisfaction 60-70% of the customers are looking for value product, Yealink solution enables sales team to close deals more easily T4X phones generate profit for the ITSP Speed up the testing, integration and launching process, without adding much work to ITSP s technical team, so that they can focus on their customer

26 A Winning Partnership with Yealink

27 Our Success Depends on Your Success Together we build the future

28

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